2013 Toyota RAV4
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 256 owner complaints filed for this model year. This is the 17th highest complaint count among 26 RAV4 model years with reports.
Of the 2013 reports, 22 involved a crash and 29 involved a fire. 15 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical system, 12v/24v/48v batteryNov 1, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
A battery short circuit increases the risk of a fire.
Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
Campaign 23V734000 on NHTSA.gov
Trailer hitchesJan 16, 2015
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.
If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.
SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.
Campaign 15V011000 on NHTSA.gov
Representative owner complaints
256 reports, newest first.
Air bags, Feb 9, 2018, crash
TL* THE CONTACT OWNED A 2013 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH ON A ROAD WITHOUT SIDEWALKS, A BICYCLIST MADE A SUDDEN RIGHT TURN AND ENDED UP TOO FAR IN THE ROADWAY. THE BICYCLIST ALSO HAD A DOG ON A LEASH. TO AVOID HITTING THE PEDESTRIAN AND DOG, THE CONTACT SUDDENLY SPED UP TO APPROXIMATELY 20 MPH AND STEERED TO THE RIGHT. DUE TO THE LAYOUT OF THE ROAD, THE CONTACT'S VEHICLE ENDED UP IN A CREEK OFF THE ROAD NEARBY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AS WELL AS INJURIES TO THE HEAD, ARMS, AND CHEST. MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT THE VEHICLE RECEIVED SEVERE DAMAGE TO THE FRONT END AND INTERIOR DUE TO THE WATER THAT ENTERED THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER AND WAS WAITING FOR AN OFFICIAL DAMAGE REPORT FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT BE ABLE TO DO ANYTHING UNTIL IT WAS DETERMINED IF THE SENSORS WERE HIT AT THE TIME OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN.
Other or unspecified, Jan 13, 2018
WHILE MY DAUGHTER WAS DRIVING ON THE INTERSTATE IN OKLAHOMA HER SUNROOF EXPLODED AND SHATTERED INTO SMALL PIECES OF GLASS WITHOUT ANY WARNING. SHE DID NOT HEAR ANYTHING HITTING IT PRIOR TO IT EXPLODING. IT JUST HAPPENED.
Power train, Jan 12, 2018, crash
THIS COMPLAINT INVOLVES SUDDEN ACCELERATION. IT OCCURRED TWICE, ONCE WHEN SHIFTING FROM DRIVE TO REVERSE AND AGAIN WHEN YOU GET SHIFTING FROM REVERSE TO DRIVE. THE CAR WAS AT A STANDSTILL BOTH TIMES. THE FIRST TIME WAS APRIL 2017. I WAS DRIVING ALONG A NEIGHBORHOOD STREET AT 20 MPH. WHEN I STOPPED AND PUT THE CAR IN REVERSE, IT SHOT OFF LIKE A ROCKET. I APPLIED THE BRAKES; THE CAR STARTED SPINNING AROUND. I PULLED THE EMERGENCY BRAKE AND THE CAR STOPPED. THE SECOND EVENT OCCURRED ON JANUARY 4, 2018. I WAS BACKING OUT OF A PARKING SPACE; I STOPPED SO I COULD RENTER THE SPACE. WHEN I SHIFTED FROM REVERSE TO DRIVE, THE CAR ROARED OFF AND BECAME AIRBORNE. IT FLEW OVER THE MEDIAN AND HIT THE CAR PARKED IN THE SPACE OPPOSITE. THE TIME BETWEEN WHEN IT ACCELERATED AND WHEN IT HIT THE OTHER CAR WAS SO FAST I DID NOT HAVE TIME TO APPLY THE BRAKES. IT FELT LIKE WE WERE FLYING AND THE CAR WAS IN TOTAL CONTROL. I FEEL THERE IS SOME FLAW IN THE ELECTRONIC SYSTEM CONTROLLING THE GEARS. NO POLICE REPORT WAS FILED BECAUSE IT OCCURRED ON PRIVATE PROPERTY. MY PASSENGER WAS SLIGHTLY INJURED - A BRUISED CLAVICLE, PROBABLY FROM THE SEATBELTS.
Visibility, Jan 2, 2018
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Electrical system, Vehicle speed control, Dec 12, 2017
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND SLOWING DOWN TO PARK, THE VEHICLE ACCELERATED. THE MAINTENANCE REQUIRED AND HORSESHOE WARNING INDICATORS ILLUMINATED. THE CONTACT QUICKLY CUT OFF THE ENGINE TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT THE KEY INTERMITTENTLY DID NOT UNLOCK THE DOORS. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Vehicle speed control, Service brakes, Nov 16, 2017, crash
TL* THE CONTACT OWNED A 2013 TOYOTA RAV4. WHILE ATTEMPTING TO REVERSE, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKES CEASED. AS A RESULT, THE VEHICLE JUMPED THE CURB AND CRASHED INTO THREE TRUCKS AND A TREE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 379.*TT CONSUMER STATED SHE STARTED REVERSING AND SUDDENLY THE CAR STARTED ACCELERATION, SHE PRESSED THE BRAKE IT DID NOT STOP AS A RESULT THE CAR WENT OUT OF CONTROL AND HIT 3 PARKED TRUCKS. UPDATED 8/15/18*JB
Air bags, Nov 16, 2017, crash
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH THROUGH AN INTERSECTION, SHE STRUCK AN ONCOMING VEHICLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. AN AMBULANCE ARRIVED AT THE SCENE, BUT THERE WERE NO INJURIES OR MEDICAL ATTENTION REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS AWAITING INSPECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Structure, Nov 8, 2017
CAR PAINTING IS DETACHING. A SMALL HOLE IS FORMED AND THEN BECOME BIGGER EVERY DAY.
Power train, Oct 23, 2017
AT FIRST IT HAPPENED ONLY WHEN TURNING CORNERS OR STARTING FROM A STOP LIGHT. THE CAR WOULD JUST SEEM TO STALL FOR 3-4 SECONDS, THEN RESUME NORMAL ACCELERATION. THIS HAS HAPPENED SEVERAL TIMES OVER PAST YEAR. YESTERDAY IT HAPPENED WHILE ON MAIN HIGHWAY AT 65 MPH. "SCARY!" I STARTED LOSING SPEED, THEN IT RESUMED NORMAL SPEED AFTER 3-4 SECONDS. I TALKED TO TOYOTA SERVICE MANAGER TODAY. HE SAYS THERE'S NO WAY TO DIAGNOSE THE PROBLEM UNLESS THEY CAN DUPLICATE IT. THAT MIGHT TAKE 100S OF MILES AS IT"S SO INTERMITANT. HE CLAIMS THEIR COMPUTER WON'T SHOW A CODE FOR THE PROBLEM. I AM AT A LOSS AS TO WHAT TO DO. IF IT LOSES POWER ON A CROWED FREEWAY IT COULD BE QUITE DANGEROUS. THE VEHICLE HAS 44000 MILES.
Structure, Oct 16, 2017
WHILE OPENING THE TRUNK, WHICH IS ELECTRIC, THE RIGHT LIFT GATE PISTON BLEW AND SEPARATED FROM THE BALL MOUNT. AT THAT POINT THE TRUNK/HATCH WOULD NOT WORK ELECTRICALLY OR BY HAND. IN FACT THE MALFUNCTION OF THE PISTON WAS SO INTENSE IT CAUSED SIGNIFICANT DAMAGE TO THE BODY OF MY CAR, BUCKLING THE BACK ROOF, SHIFTING THE DOOR AND BUCKLING THE HINGES. THE GRAND TOTAL OF DAMAGE IS WELL OVER $5000. TOYOTA WAS WELL AWARE OF THIS DEFECT. IN FACT I HAVE THEIR TECHNICAL SERVICE BULLETIN FROM TOYOTA THAT DISCUSSES THE PROBLEM IN DETAIL (T-SB-0168-13 FOR WHICH I AM SENDING YOU A COPY). THE PISTON, KNOWN AS AN ACTUATOR HAS BEEN CHANGED AFTER A CERTAIN VIN # (SEE PAGE #2 OF ATTACHED BULLETIN). BECAUSE OF THE DEFECT I NOW HAVE TO REPLACE THE UNAFFECTED PISTON ALSO. EACH PISTON COSTS $686.16 FOR THE PART ALONE. IF THE CAR IS UNDER WARRANTY THEY COVER REPAIR, AS I HAVE OWNED MY CAR FOR ALMOST 4 YEARS, IT IS NOT COVERED. TOYOTA NOT ONLY KNEW ABOUT THE DEFECT, THEY CHOSE NOT TO NOTIFY THE CAR OWNERS'. IF THE PISTONS HAD BEEN REPLACED, ALL OF THE OTHER DAMAGE WOULD NOT HAVE OCCURRED. SEVERAL MECHANICS I SPOKE WITH COULD NOT BELIEVE THIS WAS NOT A RECALL. IF AN ANIMAL HAD BEEN IN THE BACK OR WORSE YET, IF IT OCCURRED AS IT WAS OPEN, IT COULD POTENTIALLY CAUSE SIGNIFICANT INJURY OR WORSE. APPARENTLY TOYOTA DOES NOT HAVE AN OBLIGATION TO REPAIR THIS AS IT IS NO LONGER UNDER WARRANTY. IF DEEMED A RECALL THEY WOULD NEED TO ADDRESS THIS AT NO COST TO THE CONSUMER. WE CONTACTED TOYOTA; THEY HAVE OFFERED US $2500 AS 'GOODWILL', WHICH IS LESS THAN 50%. AT THIS POINT I AM HAVING THEM DO THE ACTUAL MECHANICAL WORK, AND WILL ALSO HAVE TO PAY OVER $1100 OUT OF POCKET TO COVER THE FULL COST OF THE MECHANICAL REPAIR. THIS STILL WILL NOT ADDRESS THE BODY WORK. THEREFORE THIS WILL DEVALUE MY CAR, AND ALSO RUNS THE RISK OF RUSTING AS THE PAINT IS DAMAGED.
Electrical system, Structure, Aug 11, 2017
LA PINTURA DE LA GUAGUA SE ESTA SALIENDO. LAS PUERTAS DELANTERAS TIENEN PROBLEMAS CUANDO QUIERES ABRIR O CERRAR LAS MISMAS CON EL LLAVERO. SE LE DAO A AMBAS PUERTAS DELANTERAS EL MOTOR O LO QUE LE LLAMAN "ACTUATOR" A UNA SEMANA DE DIFERENCIA Y CUANDO INTENTO ABRIR LA PUERTA DESDE ADENTRO PARA BAJARME SE QUEDA CERRADA Y NO ME PERMITE ABRIRLA TENGO QUE ESTAR DNDOLE LOCK/UNLOCK HASTA QUE ME DEJA QUITARLE EL SEGURO PARA PODER BAJARME DE LA GUAGUA; ESTO ASUNTO EN PARTICULAR ME PREOCUPA EN CASO DE ALGN ACCIDENTE NO PUEDA ABRIRLA. OTRO PROBLEMA QUE TIENE ES QUE CADA 3 MESES, ES QUE LAS BOMBILLAS DE "STOP" DEL LADO DERECHO SE DAA Y TENGO QUE ESTAR CAMBINDOLA. ESTO HA SUCEDIDO DESDE APROXIMADAMENTE DICIEMBRE 2015. THE PAINT IS COMING OUT. THE FRONT DOORS HAVE PROBLEMS WHEN YOU WANT TO OPEN OR CLOSE THEM WITH THE KEY RING. BOTH FRONT DOORS DAMAGED THE WHAT THEY CALL THE ACTUATOR A WEEK APART AND WHEN I TRY TO OPEN THE DRIVER'S DOOR FROM THE INSIDE TO GET OUT THE CAR IT IS CLOSED AND I CAN'T OPEN IT I HAVE TO BE HIT THE LOCK/UNLOCK BUTTON UNTIL IT LETS ME REMOVE THE LOCK TO GET OFF THE CAR; THIS ISSUE IN PARTICULAR WORRIES ME BECAUSE IN CASE OF AN ACCIDENT I WON'T BE ABLE TO OPEN THE DOOR FAST. ANOTHER PROBLEM THAT HAS IS THAT EVERY 3 MONTHS, THE BULBS LIGHT FOR STOP ON THE RIGHT SIDE HAS TO BE CHANGE BECAUSE IT DAMAGE AND I HAVE TO BE CHANGING IT. THIS HAS BEEN APPENING SING AROUND DECEMBER 2015.
Electrical system, Aug 9, 2017
IN MAY, 2017 THE FRONT PASSENGER DOOR LOCK ACTUATOR QUIT WORKING. I PAID OVER $600 TO HAVE IT FIXED. THIS WEEK, THE FRONT DRIVER'S SIDE ACTUATOR HAS QUIT. ON BOTH DOORS, THEY WILL ONLY LOCK IF I MANUALLY PUSH THE LOCK. WE HAVE HAD MANY CARS OVER THE YEARS AND HAVE NEVER HAD THIS PROBLEM. I DO SOME RESEARCH ONLINE AND FIND OUT IT'S A COMMON PROBLEM WITH TOYOTA. NOT HAPPY! I CAN UPLOAD A PICTURE OF THE INVOICE FROM THE FIRST LOCK IF YOU NEED IT, BUT THAT'S ALL I HAVE.
Power train, Jun 27, 2017
TORQUE CONVERTER FAILED SUDDENLY WHILE CROSSING A HIGHWAY BRIDGE WITH NO BREAKDOWN LANE. NO PRIOR WARNING, JUST SUDDEN RPM JUMP TO REDLINE AND NO ABILITY TO ACCELERATE. WAS ABLE TO COAST ACROSS THE BRIDGE TO AN EXIT RAMP. DEALER DIAGNOSED THE PROBLEM AS A TRANSMISSION FAILURE. SINCE CAR WAS OUT OF WARRANTY, WE BROUGHT IT TO AN INDEPENDENT SHOP WHO FOUND IT WAS ACTUALLY THE TORQUE CONVERTER. THE SPLINE CONNECTION TO THE STATOR WAS BROKEN, EITHER THE WELD BROKE OR THE OVERRUNNING CLUTCH GAVE OUT. THIS IS THE SECOND TORQUE CONVERTER IN THE CAR. THE FIRST WAS REPLACED DUE TO A SHUDDERING ISSUE 2 YEARS AGO AT 45,000 MILES. THIS FAILURE OCCURRED AT 78,000 MILES. TOYOTA DENIES ANY RESPONSIBILITY SINCE THE SECOND FAILURE OCCURED OUTSIDE THE 1 YEAR REPAIR WARRANTY. INDEPENDENT RESEARCH SHOWS THIS LIKELY ISN'T ISOLATED AND IS RELATED TO DEFECTS WITH THE SIMILAR CAMRY TORQUE CONVERTER. TRANSMISSION WAS TORN DOWN AND REBUILT OUT OF PRECAUTION AND NO DAMAGE WAS FOUND, THUS THE FAILURE WAS ENTIRELY DUE TO A DEFECTIVE TORQUE CONVERTER. I BROUGHT THE PART TO THE DEALER SO THAT THEY COULD WITNESS THE FAILED PART. TOYOTA ALSO CONFIRMED THAT THERE WAS NO PREVENTATIVE MAINTENANCE REQUIRED ON THE TRANSMISSION.
Structure, May 22, 2017
DOOR LOCK ACTUATORS FAILED IN EVERY DOOR. THE PASSENGER AND DRIVER ACTUATORS FAILED COMPLETELY AND THE TWO BACK DOORS WILL WORK SOMETIMES AND WON'T OTHERS.
Power train, May 1, 2017
TOURQUE CONVERTER IS BAD IN RAV 4 VEHICLE AND IT HAS TO BE REPLACED IN EVERY VEHICLE. I OBSERVED HESITATION IN LOWER SPEEDS LIKE 30 MILES AN HOUR WHEN I HAD 20 TO 30 THOUSAND MILES IN MY VEHICLE. I DID A MISTAKE AND DIDN'T CARED MUCH ABOUT THIS ISSUE. AT 78,000 MILES, THE TOYOTA DEALER DIAGNOSED MY VEHICLE WITH BAD TOURQUE CONVERTER AND IT NEEDS TO BE REPLACED. COSTS ME ABOUT 2,500 TO DO IT. I JUST WANT THE OWNERS OF THE RAV 4 TO GO TO DEALERS TO MAKE SURE THEY WOULD CHECK THIS ISSUE BEFORE 60,000 MILES AND GET IT FIXED. LOOKS LIKE RAV 4 HAS THIS ISSUE WITH TRANSMISSION IN EVERY VEHICLE AND ITS BETTER AS A CONSUMER, WE WOULD FIX IT BEFORE THE WARRANTY EXPIRES AT 60,000. THIS IS A SAFETY ISSUE AS WELL BECAUSE THE VEHICLE BEHIND YOU MAY HIT YOU DUE TO LOSS IN ACCELERATION AND CAUSE INJURIES AND ACCIDENTS. THANK YOU.
Electrical system, Other or unspecified, Mar 18, 2017
SQUIRRELS CRAWLED INTO THE HOOD AND CHEWED THE BATTERY CABLE WIRE AND TURN SIGNAL WIRE, THIS HAPPENED 2 DAYS IN A ROW AFTER REPAIRS WERE DONE THE FIRST TIME. THE SOY BASED COATING OF THE WIRES IS ATTRACTING A SWARM OF SQUIRRELS.
Structure, Feb 20, 2017
2/20/2017 2013 TOYOTA RAV4 LIMITED PEAR WHITE. ONE WEEK AGE ON A SATURDAY I WAS WETTING MY SUV WITH A GARDEN HOSE WHILE IT WAS PARKED AND THE ENGINE OFF BEFORE WASHING AND WHEN I GOT TO THE PASSENGER DOOR ON DRIVERS SIDE PAINT STARTED FLAKING OFF. I STOPPED SPRAYING AT THAT TIME AND I WAS LEFT WITH A 3 INCH DIAMETER AREA THAT HAS NO PAINT LEFT, BUT A GRAY BASE. I DID REPORT THIS TO LAKE CHARLES TOYOTA IN LOUISIANA AND WAS TOLD SINCE THE FACTORY WARRANTY HAS ENDED AND I HAVE 60,000 MILES, THAT TOYOTA WOULD NOT COVER, TO HAVE IT REPAIRED. I QUESTIONED THEM ABOUT MY 'BUMPER TO BUMPER' EXTENDED WARRANTY AND IT WAS LEFT UP TO THE MANAGER OF THE SERVICE DEPARTMENT AND HE SAID THE EXTENDED WARRANTY WOULD NOT COVER IT. THIS IS THE WORST TREATMENT I HAVE EVER RECEIVED FROM THEM. THE SERVICE STARTING GOING DOWNHILL ABOUT TWO YEARS AGO AT LC TOYOTA. I HAVE REFERRED SEVERAL PEOPLE THERE FOR PURCHASE OF THEIR NEW VEHICLE. BUT WILL ONLY GIVE NEGATIVE REVIEWS ON THEM NOW. MELINDA D. IN LOUISIANA
Steering, Electrical system, Engine, Jan 4, 2017
WHILE STOPPED AT A TRAFFIC LIGHT WITH THE TRANSMISSION IN DRIVE, THE ENGINE SHUT OFF WITHOUT WARNING, AND THE STEERING WHEEL LOCKED. THE RADIO AND HEADLIGHTS REMAINED ON. THIS THE SECOND OCCURRENCE WITHIN 6 WEEKS.
Service brakes, Dec 19, 2016
THIS VEHICLE HAS A FAULTY BRAKE, IT MAKES A SOUND EVERY TIME YOU APPLY BRAKE. MOREOVER THE BRAKES FEELS VERY SOFT, NEED TO PUSH VERY HARD ON BRAKES TO STOP THE CAR. BOUGHT THE CAR NEW AND ON ORIGINAL TOYOTA BRAKES THAT CAME WITH THE NEW CAR. IT IS A SAFETY PROBLEM.
Service brakes, Dec 9, 2016
MAKES LOT OF NOISE FRONT BRAKES WHEN DRIVING AND APPLYING BRAKES. *TR
Service brakes, Nov 14, 2016
BRAKES FAILED WHILE DRIVING AT LOW SPEED IN THE CITY OF YONKERS, NEW YORK. CAR HAS VERY LOW MILEAGE AND HAS HAD ROUTINE MAINTENANCE THRU TOYOTA DEALERSHIP
Latches/locks/linkages, Aug 30, 2016
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE LOCKS DID NOT WORK AT ANYTIME. IF THE VEHICLE WERE LOCKED MANUALLY, IT WOULD NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.
Power train, Aug 15, 2016
TORQUE CONVERTER SHUDDER: OCCURS BETWEEN 35 MPH - 40 MPH, WHEN ENGINE STILL COLD AND ACCELERATING LIGHTLY. OCCURS DURING SHIFTING BETWEEN LOW GEARS. NEVER HAD THIS ISSUE AT HIGHER SPEEDS. SHUDDER IS TEMPORARY LASTING JUST A FEW SECONDS BUT VIBRATION IS OBVIOUS DURING POWER TRANSFER FROM FRONT TO BACK.
Electronic stability control (ESC), Service brakes, Jun 6, 2016, crash
POSSIBLE MALFUNCTION WITH THE AUTOMATIC BRAKING SYSTEM (ABS). CAR FAILS TO BRAKE PROPERLY AND SLIDES WHEN PRESSURE IS APPLIED THE BRAKE. MY WIFE WAS DRIVING ABOUT 45MPH AND WHEN SHE TRIED TO STOP, SLID INTO THE BACK OF AN 18-WHEELER.
Service brakes, May 24, 2016
WHILE I WAS STOPPING IN FRONT OF A RED LIGHT, AND MY FOOT WAS ON BRAKE PEDAL, THE CAR STARTED TO MOVE, I PUSHED THE BRAKE DOWN AS LOW AS POSSIBLE, CAR KEPT ON MOVING. I THEN USED THE HAND BRAKE TO STOP THE CAR. LUCKILY, THERE WAS NO CAR IN FRONT OF MINE, SO NO ACCIDENT. THIS HAPPENED ON LAST SATURDAY, MAY 21, 2016, EARLY IN THE MORNING. AFTER THE INCIDENT, THE CAR'S BRAKE FUNCTIONS AS EXPECTED. BUT I ALWAYS HAVE A FEAR THAT IT MIGHT DO THE SAME THING SOMETIME SOMEDAY, AND I MIGHT NOT BE LUCKY ENOUGH TO BE ACCIDENT FREE.