2014 Toyota RAV4
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 197 owner complaints filed for this model year. This is the 19th highest complaint count among 26 RAV4 model years with reports.
Of the 2014 reports, 20 involved a crash and 25 involved a fire. 22 people were injured.
What owners report most often
Recalls and investigations
Electrical system, 12v/24v/48v batteryNov 1, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
A battery short circuit increases the risk of a fire.
Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
Campaign 23V734000 on NHTSA.gov
Steering, electric power assist systemMar 13, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Camry, Camry Hybrid, Highlander, and Highlander Hybrid, and 2014-2015 Rav4 vehicles. A component of the electric power steering (EPS) electronic control unit (ECU) may have been damaged during the manufacturing process. Over time, this damage may result in failure of the electric power steering system.
An unexpected loss of power steering increases the risk of a crash.
Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 15V144000 on NHTSA.gov
Trailer hitchesJan 16, 2015
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2013-2015 Toyota Rav4 vehicles manufactured June 1, 2013, to December 29, 2014, and equipped with an accessory trailer light module. The software within the module may incorrectly detect an electrical short and preventively turn off the electrical current and the trailer lights.
If the system incorrectly detects an electrical short and turns off the trailer lights while the trailer is being towed at night, there is an increased risk of a crash.
SET will notify owners, and dealers will replace the trailer light module with a new unit with corrected software, free of charge. The recall began on March 17, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-15A.
Campaign 15V011000 on NHTSA.gov
EquipmentDec 30, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.
Campaign 14V828000 on NHTSA.gov
Representative owner complaints
197 reports, newest first.
Vehicle speed control, Service brakes, Oct 5, 2015, crash
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE SLOW MOVING IN A CROWDED PARKING LOT. WHEELS CONTINUED TO SPIN AND ACCELERATE EVEN AFTER CAR HAD COLLIDED WITH OTHER (PARKED) CARS, AND CONTINUED TO ACCELERATE WITH NO RESPONSE FROM THE BRAKES. IT COLLIDED IN QUICK SUCCESSION WITH FOUR CARS UNTIL IT FINALLY STOPPED (CAR WAS TURNED OFF). LUCKILY NO ONE WAS INJURED, THERE WERE DOZENS OF PEDESTRIANS RETURNING TO THEIR VEHICLES AFTER A CLASSIC CONCERT. I ASKED FOR AN INVESTIGATION BY THE CAR MAKER. INVESTIGATION WAS CONDUCTED ON 6 JULY (CDR/EDR RECORD RECOVERED FROM SRS MODULE). IN SEPTEMBER I RECEIVED A LETTER FROM TOYOTA SAYING NO MECHANICAL DEFECT WAS FOUND. HOWEVER, I BELIEVE IT IS NOT A MECHANICAL DEFECT BUT A SOFTWARE DEFECT THAT CAUSED THE ACCELERATION. I'VE OWNED TOYOTAS FOR OVER 15 YEARS - WHICH I HAD ALWAYS CONSIDERED A VERY RELIABLE COMPANY - HAVE BEEN A DRIVER FOR OVER 30 YEARS AND NEVER HAD A SINGLE ACCIDENT. THE EXPERIENCE WAS SO TERRIFYING IN SPITE OF TOYOTA REASSURANCE I FELT THE CAR WAS UNSAFE AND TRANSFERRED THE LEASE TO A DEALER (BEARING SOME MONETARY LOSS, UNFORTUNATELY). I FILE THIS COMPLAINT SO THAT FUTURE OWNERS CAN BE MADE AWARE, AND IN ORDER TO ASSIST ACCURACY OF STATISTICS AND STUDIES ON SUDDEN UNINTENDED ACCELERATION EVENTS.
Electrical system, Sep 30, 2015
NAVIGATION SCREEN IS DANGEROUSLY UNREADABLE IN SUNLIGHT; THE GLARE IS IMPOSSIBLE TO SEE THROUGH.
Air bags, Aug 13, 2015, crash
I WAS DRIVING ON AN OVERPASS AND WAS ABOUT TO TURN ONTO AN ON RAMP TO ENTER INTERSTATE 70 IN LIMON COLORADO AND I STRUCK A VEHICLE ON THE FRONT DRIVERS SIDE OF BOTH OUR CARS. AND MY AIRBAG DIDN'T DEPLOY. I HIT THE STEERING COLUMN WITH MY RIGHT ARM AND LEFT SIDE OF MY CHEST AND STOMACH.
Other or unspecified, Aug 11, 2015
WE WERE DRIVING DOWN THE INTERSTATE AT ABOUT 65 MPH AT AROUND 9 AM WHEN WE HEARD WHAT SOUNDED LIKE A BOOM ON TOP OF OUR 2014 RAV4. THERE WERE OTHER VEHICLES ON THE ROAD BUT THERE WAS NOTHING THAT WE SAW FLY UP OFF THE ROAD AND IMMEDIATELY TURNED TO SEE WHAT MIGHT HAVE FLOWN OFF THE BACK OF THE VEHICLE AND SAW NOTHING. WE WERE ABLE TO EXIT THE FREEWAY AND FIND A PARKING LOT TO SEE WHAT HAPPENED TO OUR VEHICLE. OUR SUNROOF HAD A BIG HOLE IN THE MIDDLE AND ALL THE REST OF THE GLASS WAS CRACKED LIKE A SPIDER WEB. THERE WAS NOTHING FOUND SUCH AS ROCK OR OTHER OBJECT IN THE GLASS THAT COULD HAVE HIT THE VEHICLE AND NO OTHER DAMAGE TO THE ROOF. THANKFULLY THE COVER WAS CLOSED AT THE TIME. WE DID NOT HAVE A CHOICE BUT TO BREAK OUT ALL THE REMAINING GLASS AFTER CONTACTING THE TOYOTA DEALERSHIP/AND INSURANCE COMPANY, SO AS NOT TO SPRAY GLASS ON THE ROAD OR DRIVERS ON OUR 45 MILE DRIVE BACK HOME. TOYOTA DEALERSHIP TOLD US IT WOULD NOT BE COVERED UNDER OUR WARRANTY AND WOULD HAVE TO BE AN INSURANCE CLAIM. WE FEEL THAT THIS IS A MANUFACTURER DEFECT.
Other or unspecified, Aug 10, 2015
WHILE DRIVING AT 60MPH, MANUFACTURER INSTALLED SUNROOF EXPLODED. OUTSIDE AIR TEMP WAS 88DEG. SOUNDED LIKE A GUNSHOT, AND CAUSED ME TO SWERVE OFF ROAD THINKING MY CAR HAD BEEN HIT. NO OTHER CARS OR PEOPLE ON ROADWAY AT THE TIME OF THE INCIDENT. NO OVERPASSES OR TREES, EITHER. NO ROCKS OR DEBRIS WERE FOUND IN THE BROKEN GLASS. COVER WAS CLOSED, OR I WOULD HAVE BEEN COVERED IN GLASS. TOYOTA HAS HAD COMPLAINTS ABOUT THIS PROBLEM, AND REFUSES TO ACCEPT RESPONSIBILITY FOR THIS KNOWN DEFECT.
Vehicle speed control, May 26, 2015, crash
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A WOODED AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Other or unspecified, May 7, 2015
ON MAY 2, 2015, AT ABOUT 10:00 A.M. WE WERE DRIVING TO THE SCRANTON, PA, AREA. WE HAD JUST ENTERED THE ON-RAMP TO I-81 NORTH FROM RT. 309 WHEN WE HEARD A VERY LOUD BANG AND ROARING SOUND SIMILAR TO A DOOR ON A JET BLOWING OFF MID-AIR IN A MOVIE. THERE WAS NOTHING ON THE ROAD TO RUN OVER AND THE CLOSEST VEHICLE TO US WAS A TRUCK TRACTOR AT LEAST 500 YARDS AHEAD OF US AND NOT DRIVING ON AN ANGLE THAT WOULD SEND ANYTHING AIRBORNE TO OUR AREA; NOR WERE WE NEAR AN UNDERPASSR. WE PUT OUR FLASHERS ON AND PULLED OVER AT THE FIRST SAFE AREA. UPON CHECKING OUR VEHICLE, WE DISCOVERED OUR SUNROOF GLASS HAD 'EXPLODED' WITH AN APPROXIMATE 8-10 INCH CIRCULAR HOLE DEAD CENTER AND THE REST OF THE GLASS FRACTURED. WE HAD THE INTERIOR SUNROOF COVERING PULLED CLOSED WHEN THIS OCCURRED. THE EDGES OF THE HOLE WERE BENT SLIGHTLY UPWARD INDICATING AN UPWARD FORCE. WE DIDN'T RUN OVER ANYTHING AND NOTHING STRUCK US, SO WE WERE FAIRLY SHOCKED. WE CHECKED OUR CELL PHONES AND DISCOVERED INDEPENDENCE TOYOTA, HAZELTON, PA, WAS ABOUT 5 MINUTES AWAY AT OUR NEXT EXIT. WE PULLED IN AND BOTH THE SALES PEOPLE AND SERVICE PEOPLE EXAMINED THE DAMAGE AND WERE AS SURPRISED AS US. NOTHING WAS FOUND IN THE GLASS DEBRIS THAT WOULD INDICATE SOMETHING STRUCK THE GLASS. INDEPENDENCE TOYOTA WAS GREAT BY CLEANING UP THE GLASS, PLACING TWO LAYERS OF HEAVY PLASTIC OVER THE SUNROOF OPENING AND TAPING IT SHUT. I AM A RETIRED POLICE LIEUTENANT. I KNOW WHAT IMPACT DAMAGE LOOKS LIKE AND THIS WAS NOT IT. UPON CHECKING ONLINE, THIS OCCURRENCE APPEARS MORE FREQUENTLY THAN ONE WOULD THINK IN VARIOUS MAKES OF VEHICLES. PRICE TOYOTA IN NEW CASTLE, DE IS DECLINING TO COVER THIS UNDER WARRANTY CITING THIS IS NORMAL GLASS BREAKAGE. I HAVE HAD WINDSHIELDS STRUCK BEFORE. THIS IS NOT REMOTELY CLOSE. IT IS NOT OKAY TO BE DRIVING YOUR VEHICLE AND SUDDENLY HAVE THE SUNROOF "EXPLODE" WITH NO CAUSING FACTORS PRESENT. *TR
Steering, Apr 16, 2015
THIS IS AN ONGOING INTERMITTENT PROBLEM. I NOTICE IT WHILE MOVING SLOWLY AND TURNING. THE STEERING HAS A SPOT WHERE IT IS HARDER TO TURN. IT FEELS LIKE THE POWER STEERING MOMENTARILY STALLS. I TOLD THE DEALERSHIP AT THE FIRST SERVICE APPOINTMENT AND THEY COULDN'T FIND ANYTHING. *TR
Visibility/wiper, Apr 15, 2015
WHY ARE THE WIPERS AND WINDSHIELD SO BAD, I CAN SEE BETTER IN THE RAIN WITH THE WIPERS OFF. THERE IS NO DIRT ON MY WINDSHIELD OR DEAD BUGS, I CLEANED THE WINDSHIELD IN MY GARAGE AND THEN DROVE IN THE RAIN TO PROVE A POINT. WHEN THE WIPERS ARE ON IT IS VERY HARD TO SEE BECAUSE OF THE BLURRING ON THE WINDSHIELD IT IS CLEARER JUST LOOKING THROUGH THE RAIN. *TR
Service brakes, Jan 26, 2015
NOISE WHEN BRAKING,AND PADS NOT RELEASING FROM ROTORS COMPLETELY. *TR
Structure, Jan 19, 2015
THE BOTTOM OF ALL FOUR DOOR WHERE THE DOOR AT THE BOTTOM MEETS THE HARDEN RUBBER OR PLASTIC. LOOKING AT THE DOORS FROM THE OUTSIDE IT WOULD ALWAYS BE IN THE LOWER RIGHT CORNERS AT WHERE THE CURVED PART OF THE DOOR MEETS THE STRAIGHT PIECE RUNNING ALONG THE BOTTOM. EACH OF THESE CORNERS ARE EXTREMELY SHARP AND HAVE CAUSED UPON CLOSING BY WIND TO CUT THE CALF OF THE LED, WHICH LED TO OPENING TWO BLOOD VESSELS, REQUIRING EMERGENCY ATTENTION AND STITCHES. HAVE CHECKED AT LEAST 10 OTHER RAV4'S SAME MODELS SAME YEAR IN ADDITION TO FOUR ON TWO SEPARATE DEALER LOTS. ALL HAVE THE SAME ISSUE. *TR
Electrical system, Air bags, Service brakes, Jan 19, 2015, crash
AT APPROXIMATELY 8:20 AM ON FRIDAY, JANUARY 16TH, 2015, I WAS PULLING INTO AN EMPTY PARKING SPOT IN FRONT OF MY APARTMENT COMPLEX AFTER DROPPING MY 6 YEAR-OLD AT SCHOOL. THIS WAS A ROUTINE AS I DO THIS EVERY MORNING. HOWEVER, AS I WAS SLOWING THE CAR DOWN PREPARING TO PARK (5-10 MPH), THE CAR SUDDENLY ACCELERATED (APPROXIMATELY 25-30 MPH) AND RAN OVER THE SIDEWALK, BUSHES AND INTO THE SIDE OF MY APARTMENT COMPLEX. DESPITE MY ATTEMPTS TO BRAKE, THE CAR WOULD NOT STOP. IN THE PROCESS I RAN THROUGH THE SIDE OF MY APARTMENT COMPLEX WALL AND FRONT GATE, NEARLY GOING RIGHT THROUGH MY FRONT DOOR AND LIVING ROOM WHERE MY 6 MONTH OLD AND WIFE WERE PLAYING. I HAD TO PLACE THE CAR IN PARK AND TURN THE CAR OFF. THAT STOPPED THE CAR. I THEN TURNED THE CAR BACK ON AND REVERSED. LUCKILY NO ONE WAS INJURED, BUT THERE WAS SUBSTANTIAL DAMAGE DONE TO THE SIDE OF MY APARTMENT COMPLEX AND MY VEHICLE. SHOULD BE NOTED, THAT DESPITE THE IMPACT, NO AIRBAGS WERE DEPLOYED. AT THE MOMENT, MY INSURANCE COMPANY HAS ME AT FAULT. I HAVE FILED WITH TOYOTA CORPORATE AND THEY ARE HAVING A SPECIALIST INVESTIGATE THE VEHICLE. I DO NOT FEEL SAFE IN THIS CAR. AND HOPE THAT THIS IS INVESTIGATED FURTHER. HAD I NOT TURNED OFF MY CAR, I WOULD HAVE SURELY GONE THROUGH MY FRONT DOOR AND INTO MY LIVING ROOM, POTENTIALLY HURTING MY 6 MONTH OLD AND WIFE. *TR
Electrical system, Nov 5, 2014
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
Air bags, Structure, Seats, Oct 2, 2014, crash
ON BUSINESS AND VACATION, COMING FROM LA TO ATLANTA...I WAS DRIVING SPEED LIMIT IN FAR LEFT LANE, ON INTERSTATE, IN LAGRANGE ,GA, A TRUCK COMING ONTO THE INTERSTATE MERGING FROM FAR RIGHT LOSS CONTROL BECAUSE SHE WAS SPEEDING AND THE ROADS WERE SLICK FROM A LIGHT RAIN, SHE FISHTAILED FROM THE FAR RIGHT , CROSSING THE RIGHT LANE AND COMING HEAD ON IN OPPOSITE DIRECTION OF TRAFFIC , HITTING MY RENTAL VEHICLE..RAV 4. HIT US HEAD ON...THE AIRBAGS POPPED OUT EVERYWHERE, BLOCKING ESCAPE EXITS, WE THOUGHT THE TRUCK WOULD CATCH AFIRE, BECAUSE OF SMOKE SMELL, WE TRIED TO GET OUT, ALL DOORS ON THE LEFT OF THE VEHICLE WOULD NOT OPEN, ALTHOUGH IT WASN'T HIT IN ANY WAY, HAD TO CRAWL OVER SEATS AND UNDER AIRBAGS TO ESCAPE ON THE RIGHT SIDE OF VEHICLE. EVEN THE HATCH BACK DOOR AT REAR OF VEHICLE WOULD NOT OPEN AT ALL. WE JUST BARELY ESCAPED WITH OUR LIVES,AND INJURIES, BECAUSE IF WE DIDN'T PUSH THE RIGHT SIDE DOORS WE WOULD HAVE BEEN TRAPPED. *TR
Electrical system, Sep 10, 2014, crash, fire
AFTER GETTING T-BONED AT AN INTERSECTION, MY TOYOTA RAV4 IMMEDIATELY CAUGHT FIRE. THE CAR WAS HIT ON THE PASSENGER SIDE BY THE RIGHT WHEEL AND RIGHT TO MID SECTION OF THE HOOD. WHEN I GOT OUT OF THE CAR IT WAS ALREADY ON FIRE. *TR
Steering, Service brakes, Engine, Sep 2, 2014
WHILE DRIVING MY BRAND NEW TOYOTA 2014 RAV4, THEY WERE THE FOLLOWING: 1. THE CAR WAS VIBRATING SLIGHTLY AND THE CAR WAS STUCK IN FIRST GEAR. 2. THE ?CHECK ENGINE" LIGHT CAME ON ALONG WITH THE AWD DRIVE AND TRACTION CONTROL LIGHTS. 3. THE STEERING WHEEL WAS BECOMING FIRM ALONG WITH THE BRAKE PEDAL. REMEMBER, THIS WAS ALL WHILE THE CAR WAS STILL RUNNING. 4. I MANAGED TO PULL OVER AND TURN OFF THE CAR. 5. I TRIED TO RESTART THE VEHICLE, BUT THE CAR WOULD NOT START AND WOULD ONLY USE THE BATTERY. 6. I TRIED TO START THE CAR FOR THE THIRD TIME, BUT STOPPED WHEN I COULD SMELL BURNING RUBBER. I WAS VERY NERVOUS WHEN THIS HAPPENED. MOREOVER, I HAVE LOST CONFIDENCE, TRUST, AND A SENSE OF SAFETY IN THIS VEHICLE. BASICALLY, I NO LONGER FEEL SAFE AND SECURE IN THIS CAR. MY EXPERIENCE YESTERDAY 09/01/2014 WAS TERRIFYING, I WAS AFRAID THAT SOMEBODY WAS GOING TO HIT ME FROM BEHIND. WHEN THE VEHICLE STARTED TO SHUT DOWN I WAS SCARED FOR MY FRIENDS LIFE AND MINE. I HAD NO CHOICE BUT TO STOP THE CAR AS MUCH AS I COULD TO THE SIDE SAFELY AND PUT ON MY HAZARD LIGHTS ON, AND CALL FOR HELP. THERE WAS NO SHOULDER I HAD TO STOP ON A BUSY ROAD, WHERE CARS DRIVE OVER THE SPEED LIMIT. WHEN I WAS BUYING THE VEHICLE THEY WERE MY BEST BUDDY OFFERING YOU WATER, PIZZA, AFTER THE DEAL SHAKING HANDS 20 TIMES, WHEN YOU GO BACK ITS LIKE WE ARE VERY BUSY. TOYOTA CARE WILL TAKE CARE OF IT, DON'T REALLY WANT TO KNOW YOU! AT THE MOMENT IT IS AT THE DEALERSHIP BEING CHECKED! LETS SEE WHAT HAPPENS. *TR
Structure, Wheels, Jul 20, 2014
I JUST GOT A LEASED A BRAND NEW RAV4-2014 ON JULY 1, 2014. I REPORTED TO THE DEALER THE FOLLOWING ISSUES: ON 7/6/14, I CALLED THE DEALER TO REPORTED. I WAS TOLD TO WAIT UNTIL FRIDAY, WHILE THEY ORDERED THE PART. HOWEVER, ANOTHER ISSUES I REPORTED: A( ON 7/1/14 WHILE DRIVING TOWARDS MY HOME THE LEFT FRONT HUBCAP, CAME OFF. IS DEFECTIVE. B) REAR HUBCAP, PASSENGER SIDE, WITH DAMAGE, ANYTIME IS GOING TO COME OFF WHILE DRIVING, MAY HIT A PEDESTRIAN OR ANOTHER CAR. C) REAR BACK BODY OF THE CAR, A PLASTIC PIECE IS PEELING BACK, MAY COME OFF WHILE DRIVING AND HIT A PEDESTRIAN OR ANOTHER VEHICLE. D) FRONT DOOR PASSENGER SIDE. BENEATH THE HANDLE THERE 2 LARGE WITHE, DEEP SCRATCHES. E) INTERIOR DOOR PANEL, PASSENGER SIDE, IT LOOKS DIRTY AND WITH SPOTS. F) TWO TIRES HAVE BEEN MARKED WITH BIG RED DOTS. I HAVE NO IDEA WHY, IS THE FIRST TIME NEVER ON MY OTHER PREVIOUS CARS. I AM AFRAID THAT THE DEALER GAVE ME A LEMON CAR. HOWEVER IS FULL THE MANUFACTURER'S RESPONSIBILITY TO FIX THE CAR, AND MAKE SURE THAT THERE ARE NO OTHER FUTURE ISSUES. FINALLY, NOBODY AT THE DEALER IS SHOWING ANY INTEREST TO TAKE CARE OF MY COMPLAINT. I'VE LEFT SEVERAL MESSAGES TO CALL ME BACK. UP TODAY NOBODY HAS TRIED TO CALL ME BACK, EITHER TO ANSWER THE PHONE WHEN I CALL ANY OF THE MANAGERS. LAST FRIDAY, I RECEIVED A CALL FROM THE DEALER BUT ONLY TO PICK IT THE PLATES AND THE NEW REGISTRATION. I BROUGHT COPIES OF THE DAMAGES, NOBODY EVEN TRY TO TALK TO ME, WAS LIKE SAY, THEY JUST LOOK AT ME, AS IF SAYING "WHATEVER". I NEED YOUR HELP. THANK YOU. *TR
Air bags, Jul 18, 2014, crash
RAV 4 TRAVELING ON ROADWAY WHEN ANOTHER VEHICLE STRUCK ITS RIGHT FRONT FENDER AND FRONT DOOR IN T-BONE IMPACT. FORCE OF IMPACT WAS ENOUGH TO MOVE RAV 4 TO THE LEFT 2.5 LANES. RIGHT SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR
Electrical system, Latches/locks/linkages, Jul 16, 2014
TL* THE CONTACT OWNS 2014 TOYOTA RAV4. THE CONTACT STATED THAT THE DEALER ADVISED THAT THE ON AND OFF BUTTON TO THE BLUETOOTH THAT WAS STANDARD WITH THE VEHICLE SHOULD SHUT ON AND OFF BY USING THE POWER BUTTON. THE CONTACT STATED THAT THE POWER BUTTON WAS DEFECTIVE AND WOULD NOT TURN THE BLUETOOTH OFF WHEN IT WAS ENGAGED. THE CONTACT'S HEART ALSO BEGAN TO FUNCTION ABNORMALLY AND SHE BECAME EXTREMELY WEAK, NEARLY COLLAPSING AFTER EXITING THE VEHICLE DUE TO THE INABILITY TO TURN THE BLUETOOTH OFF AND ON IN ORDER TO PREVENT IT FROM INTERFERING WITH HER PACEMAKER. THE CONTACT ALSO STATED THAT SHE ADVISED THE DEALER PRIOR TO PURCHASING THE VEHICLE THAT SHE HAD A PACEMAKER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY HAZARD OF DRIVING THE VEHICLE BECAUSE THE OWNER'S MANUAL INDICATED CAUTION IF THE OPERATOR OF THE VEHICLE HAD MEDICAL DEVICES SUCH AS PACEMAKERS. THE GENERAL MANAGER WAS NOTIFIED THAT THE CONTACT BECAME ILL AND STATED THAT SHE SHOULD HAVE BEEN CAREFUL. ADDITIONALLY, THE VEHICLE COULD NOT BE LOCKED OR UNLOCKED USING THE REMOTE KEY FOB. INSTEAD, THE VEHICLE WOULD EXHIBIT AN ABNORMAL SOUND AND THE LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN.
Vehicle speed control, Jul 4, 2014
THERE IS A LAG IN THE ACCELERATOR WHEN MOVING FROM VERY SLOW OR FROM A STOP. WHEN MOVING INTO CROSS TRAFFIC IT IS HAZARDOUS AS YOU LOSE SIGNIFICANT SPEED OR ACCELERATION CREATING AN UNREASONABLE RISK THAT THE CROSS TRAFFIC WILL COLLIDE WITH YOUR VEHICLE. THIS IS NOT A ONE TIME OCCURRENCE AS IT HAPPENS ON A CONTINUOUS BASIS. THE DEALER TAKES NO RESPONSIBILITY AND IS DUCKING THE ISSUE. I AM AFRAID IT IS JUST A MATTER OF TIME BEFORE THEY MAY BE SERIOUS INCIDENTS AS OTHER OWNERS HAVE SAID THE SAME THING TO ME. *TR
Steering, Tires, Wheels, May 12, 2014
NEW CAR DUNLOP TIRES HAVE SEVERE ROAD HAZARD. EVERY SMALL ROAD CONDITION MAGNIFIES INTO GREAT STEERING PROBLEM. *TR
Electrical system, Back over prevention, May 8, 2014
WHEN VEHICLE IS STARTED AND PUT INTO REVERSE THE BACKUP CAMERA IS DIM AND UNVIEWABLE FOR 15 SEC. BACKING UP DURING THIS PERIOD IS OBVIOUSLY HAZARDOUS AND IT IS VERY ANNOYING TO HAVE TO WAIT UNTIL IT BECOMES VISIBLE. THIS IS RELATED TO THE WHOLE DISPLAY CONSOLE AS THE RADIO, NAV SYSTEM, AND BU CAMERA ALL COME ON AFTER 15 SEC. THIS DOES NOT HAPPEN ON MY WIFE'S 2007 PRIUS ALTHOUGH OCCASIONALLY IT DOES NOT SWITCH TO THE BU CAMERA AT ALL. *TR