2018 Toyota RAV4
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 331 owner complaints filed for this model year. This is the 9th highest complaint count among 26 RAV4 model years with reports.
Of the 2018 reports, 31 involved a crash and 32 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Electrical system, 12v/24v/48v batteryNov 1, 2023
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
A battery short circuit increases the risk of a fire.
Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
Campaign 23V734000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsDec 20, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Campaign 17V831000 on NHTSA.gov
Representative owner complaints
331 reports, newest first.
Other or unspecified, Oct 27, 2020
MY CAR IS A TOYOTA RAV4 2018. ON OCTOBER 20, 2020, I WAS DRIVING MY CAR AROUND 60 MPH WITH MY SON ON A BRIGHT, SUNNY DAY IN ABOUT 80 DEGREE WEATHER ON HIGHWAY 605N JUST PAST HIGHWAY 60. OUT OF NOWHERE, WE WE HEARD A LOUD BURSTING NOISE THAT SOUNDED LIKE A GUNSHOT. THERE WEREN'T MANY CARS ON THE HIGHWAY AND I WAS DRIVING ON THE THIRD LANE FROM THE OUTER EDGE. WHEN I PULLED OVER, I NOTICED THE SUNROOF HAD COMPLETELY SHATTERED. WE HADN'T TRIED TO OPEN THE SUNROOF AT THE TIME OF THE INCIDENT NOR DID IT APPEAR THAT A ROCK OR OTHER OBJECT HIT THE SUNROOF. ON OCTOBER 22, 2020, I TOOK MY CAR TO THE TOYOTA DEALERSHIP IN WESTMINSTER. THE DEALERSHIP SAID THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGE BUT WOULD CONTACT TOYOTA DIRECTLY TO SEE IF TOYOTA MANUFACTURER WOULD COVER THE COSTS. A FEW DAYS LATER, I WAS TOLD THAT TOYOTA MANUFACTURER WOULD NOT TAKE RESPONSIBILITY FOR THE SHATTERED SUNROOF. I WOULD NEED TO PAY FOR PARTS AND LABOR TO GET THE SUNROOF REPAIRED EVEN THOUGH THE INCIDENT WAS NO FAULT OF MY OWN. MY CAR HAS LESS THAN 10,000 MILES BECAUSE I BARELY DRIVE IT. MY CAR SPENDS MOST OF THE TIME PARKED INSIDE MY COVERED GARAGE. I TAKE EXTREMELY GOOD CARE OF MY CAR THAT IT DOESN'T EVEN HAVE ANY SCRATCHES ON IT. UPON SEARCHING THE WEB, I NOTICED THERE WERE OTHER REPORTED INCIDENTS FROM PEOPLE WHO EXPERIENCED SHATTERED SUNROOFS FROM THEIR TOYOTA CARS. THESE TYPES OF INCIDENTS POSE A SERIOUS SAFETY ISSUE. AND WHAT SURPRISED ME EVEN MORE IS THAT TOYOTA IS NOT TAKING RESPONSIBILITY FOR RECALLING THE CARS THESE DEFEATS. I TRULY BELIEVE THAT TOYOTA SHOULD BE RESPONSIBLE FOR COVERING THE COST FOR REPAIRS FOR MY SUNROOF AND OTHER CARS THAT HAVE HAD SIMILAR TYPES OF DEFEATS.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 8, 2020
CAR IS FAILING TO SPEED UP PAST 60 UNLESS USING CRUISE CONTROL THEN THE CAR USED A LOT MORE GAS THEN NORMAL. I ALSO TRIED TO PASS A CAR TO GET UP TO HIGHWAY SPEED AND WAS UNABLE TO, VERY DANGEROUS ON THE HIGHWAY. THEN THE CAR WOULD NOT GO PAST 40 I TRIED TO SWITCH FROM ECO TO SPORT TO NORMAL THINKING THAT MAYBE THE COMPUTER WAS CONFUSED BUT THAT DID NOTHING. SO AFTER TRYING TO SPEED UP MULTIPLE TIMES I GOT A HYBRID MALFUNCTION LIGHT AND TOLD TO PULL OVER. THIS HAS HAPPENED TO ME IN THE PAST AS WELL. TOYOTA DEALER WAS UNABLE TO DIAGNOSE ANY ISSUES WITH IT AND JUST RESET THE COMPUTER.
Air bags, Sep 8, 2020, crash
ON A STREET TURNING LEFT ON GREEN YIELDING TO ONCOMING TRAFFIC. IN MOTION OF TURNING AND THE OTHER CAR WHO WAS COMING HEAD ON OVER 80MPH CLIPPING MY FRONT END MAKING MY CAR SPIN 360 DEGREES AND AIR BAGS DID NOT DEPLOY.
Electrical system, Aug 24, 2020
THE KEYLESS IS NOT FRIENDLY FOR THE DEAF. NEED TO SOMETHING FOR THE RIGHT AND SAFE. THANK YOU.
Fuel/propulsion system, Aug 16, 2020
I PURCHASED THIS CAR IN FEBRUARY 2018 AND ON FEBRUARY 2019 THE FIRST FAILURE OCCURRED. I WAS DRIVING WHEN THE ENGINE STOPPED AND "CHARGING SYSTEM FAILURE" WAS DISPLAYED ON THE DASH. WITH THIS FAILURE, THE OWNERS MANUAL SAYS TAKE IT TO THE DEALER. THE CAR DID START UP AND I WAS ABLE TO DRIVE HOME. THE SELLING DEALER COULD NOT FIND ANY PROBLEMS. I IGNORED THE SAME FAILURE A COUPLE MORE TIMES, BUT WITH THE LAST FAILURE, I TOOK THE CAR TO BALL TOYOTA, CHARLESTON, WV. THEY TOLD ME THAT THERE WAS 3 ERROR CODES, PO 1603,1604,1605,P219A AND MADE A REFERRAL TO TOYOTA, TAS CASE #202130026. TOYOTA TOLD THE DEALER TO REPLACE THE TANK SUB-ASSY. AND THE CANISTER ASSY.. I BELIEVE THAT THIS IS A DANGEROUS PROBLEM THAT I'M NOT SURE THEIR REPAIR WILL BE THE CORRECT FIX
Service brakes, Aug 11, 2020, crash
SINCE I GOT MY RAV 4 2018 I'VE HAD ISSUES WITH THE BRAKES. BOTH MY BROTHER AND MOTHER DRIVE THE CAR AND EXPRESS THE SAME ISSUE. I'VE BROUGHT IT TO TOYOTA NUMEROUS TIMES ONLY TO BE TOLD THEY CANNOT REPLICATE THE ISSUE AND THAT THE BRAKES ARE WORKING FINE. WHEN I'M PUSHING THE BRAKES DOWN THEY FEEL LIKE THEY'RE GOING TO THE FLOOR. THERE IS A TERRIBLE SCREECHING SOUND HEARD AS WELL. I WAS IN AN ACCIDENT A FEW MONTHS AGO DUE TO THE BRAKES. I CALLED TOYOTA AND EXPRESSED MY CONCERNS AND THEY SENT AN INDEPENDENT INSPECTOR TO CHECK THE BRAKES. I RECEIVED AN EMAIL THAT STATED, "WE DO NOT BELIEVE THE VEHICLE SUFFERS FROM A DEFECT IN MATERIALS OR WORKMANSHIP THAT SUBSTANTIALLY IMPAIRS ITS USE, VALUE OR SAFETY". I'M UNSURE WHAT TO DO AT THIS POINT AS I'VE EXHAUSTED MY OPTIONS. I MAINTAIN EXCESSIVE DISTANCE FROM OTHER CARS BECAUSE I KNOW I HAVE TO START BRAKING WAY AHEAD OF TIME. ITS A MAJOR SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. CASE NUMBER: 2007132091
Service brakes, Aug 9, 2020
BOUGHT THE CAR BRAND NEW IN JAN/2018. IN MARCH/2019, 18,000 MILES, BRAKES WERE MAKING LOUD NOISES. AT FIRST TOYOTA SAID IT WAS NORMAL, JUST MOISTURE. MONTH LATER I INSISTED BC IT GOT WORSE, SO FINALLY THE MECHANIC AT TOYOTA DROVE MY CAR AND AGREED. THEY CHANGED THE ROTORS AND PADS, NO CHARGE (AFTER SOME ARGUES). NOW CAR IS 35,000 MILES (AFTER 17,000 MILES), BRAKES ARE MAKING NOISES AGAIN. TOOK AT TOYOTA AND AT THAT TIME I HAD TO PAY. THAT'S RIDICULOUS! THEY SAY YOU SHOULD CHANGE PADS BETWEEN 35,000 AND 70,000 MILES. RAV4 HAS PROBLEMS WITH THE BRAKES FOR SURE!
Other or unspecified, Service brakes, Jul 24, 2020
NOT SOON AFTER I LEASED MY RAV4 THE BRAKES STARTED GRINDING AS IF I NEEDED NEW BRAKES & EVERYTIME I WENT IN FOR MAINTENANCE THEY SAID NOTHING IS WRONG WITH THEM & THEY LOOK FINE. THE ROTORS ARE RUSTED JUST ON THE INNER PART ON BOTH REAR ROTORS & MY CAR IS GARAGED SO THERE ISNT ANY REASON WHY THEY SHOULD BE GRINDING OR SQUEALING. IT MAKES THE NOISE WHEN I'M IN MOTION. ALSO THE RADIO STATIONS ARE COMPLETE STATIC & I HAVE HAD 2 DIFFERENT TOYOTA DEALERS LOOK AT IT & THEY SAY NOTHING IS WRONG WITH THE WIRING BUT CAN'T FIGURE OUT WHY ALL MY STATIONS COME IN STATICALLY.
Suspension, Structure, Vehicle speed control, Jul 8, 2020, crash
ON 7/3/20 AT ABOUT 3 PM EDT I WAS PREPARING TO TURN LEFT AND EXIT MY NEIGHBORHOOD. I WAS STOPPED. I PRESSED ON THE ACCELERATOR AND THE VEHICLE SUDDENLY ACCELERATED STRAIGHT AHEAD AT A HIGH RATE OF SPEED. I WAS UNABLE TO STOP THE VEHICLE. I TRAVELLED ABOUT 100 TO 150 FEET, CLIMBED AN ENBANKMENT AND LANDED IN A SMALL WOODED RAVINE. I WAS ATTEMPTING TO EXIT MY NEIGHBORHOOD ONTO A PAVED ROAD.
Electrical system, Vehicle speed control, Engine, Jun 14, 2020, crash
PULLED INTO DRIVEWAY AND HAD FOOT ON BREAK. GOING VERY SLOW TO PARK . WENT TO PUT CAR INTO PARK AND CAR LUNGED FORWARD AND HIT GARAGE. BACKED UP AND CAR WENT VERY FAST SO HAD TO MOVE FORWARD AGAIN OUT OF ROAD. PUT CAR INTO DRIVE AND CAT SURGED FORWARD AND OUT OF CONTROL. ABLE TO AVOID GARAGE BUT CAR WENT BESIDE GARAGE, AND INTO SLIGHT DROP OFF. I WAS ABLE TO STOP CAR BY FLOORING BREAK AND PUTTING INTO PARK. CALLED POLICE THEY MADE REPORT, CALLED ROADSIDE SERVICE AND TOWED TO DOWNEAST TOYOTA IN BREWER MAINE. IT'S NOW GOING TO HAVE INFORMATION PULLED AND RESEARCHED TO DETERMINE WHAT HAPPENED. NO PICTURES. A LOT OF DAMAGE TO FRONT AND MAYBE UNDERNEATH. CAR WENT OVER A CEMENT BLOCK.
Vehicle speed control, Jun 12, 2020
MY 2018 TOYOTA RAV4 HAS 13,000 MILES. DRIVING AT 20 MPH ON A ONE-LANE SECONDARY ROAD WHEN VEHICLE SPEED INCREASED ON ITS OWN. STEPPING ON FOOT BRAKE HAD NO EFFECT. ACCELERATION WAS CONSTANT AND NON-STOP. ABOUT 30 SECONDS LATER, CAR SLOWED AS THOUGH MY FOOT HAD BEEN REMOVED FROM THE ACCELERATOR. THE PROBLEM WAS - MY FOOT HAD BEEN CONSTANTLY ON THE BRAKE PEDAL. THIS UNCONTROLLED ACCELERATION HAS HAPPENED ONLY ONCE BUT I ONLY DROVE IT TO GET HOME. NOTE: FLOOR MATS WERE PROPERLY ANCHORED. *TR
Seat belts, May 26, 2020
SEATBELT N THE BACK FOR CHILD DON'T CHIME WHEN KIDS ARE OUT OF SEAT AS MANUFACTURERS MADE. *TR
Service brakes, Apr 16, 2020
SINCE I BROUGHT THIS RAV4 WHEN I START DRIVING THE FIRST 5 MINUTES IN THE MORNING AND COLD WEATHER WHEN I STEP ON THE BRAKE IT'S MAKE NOISE AND WHEN I TOOK THE CAR IN FOR 5K,10K,15K AND 20K SERVICE I TOLD THEM ABOUT THE BRAKE AND THERE ANSWER WAS THAT'S NORMAL. FOR ME THIS IS A BRAND NEW CAR. *TR
Other or unspecified, Apr 14, 2020, crash
I HAD BEEN USING THE ADAPTIVE CRUISE CONTROL AT HIGHWAY SPEED ON THE WESTBOUND CA 134 IN GLENDALE/BURBANK, CA. I HAD TO MERGE INTO TRAFFIC FROM THE HOV LANE DISENGAGING THE CRUISE CONTROL. I THEN USED THE AUTO TRANSMISSION TO SHIFT TO A LOWER GEAR TO GAIN MORE TORQUE IN CHANGING LANES WHEN THE CAR WENT INTO A STALL AND LOST ALL POWER. CONSEQUENTLY WE WERE REAR-ENDED BY ANOTHER CAR. OUR CAR WENT INTO A LOCKOUT AND HAD TO BE PUSHED TO THE SHOULDER BY THE CALIFORNIA HIGHWAY PATROL. I DON'T KNOW IF THIS WAS A RANDOM EVENT OR A GLITCH IN THE ON-BOARD COMPUTER.OR SOMETHING ELSE TOTALLY UNRELATED. *TR
Air bags, Apr 9, 2020, crash
I HIT A DEER TRAVELING AT 60MPH+ WHILE TRAVELING ON I-470. THE AIRBAG DID NOT DEPLOY, I DID SEE AN ERROR ON THE STATUS DISPLAY OF A SAFETY SYSTEM FAILURE. THE REPAIR SHOP FOUND THE FRONT SENSOR WAS CRUSHED IN THE COLLISION AND AMAZED THE AIRBAG DID NOT DEPLOY. I AM CONCERNED THIS IS A FUNCTIONAL FLAW WITH THE VEHICLE AND COULD RISK THE SAFETY OF OCCUPANTS. I HAVE PHOTOS OF THE VEHICLE IF NEEDED.
Fuel/propulsion system, Apr 5, 2020
GAS NEEDLE SHOWS EMPTY WHEN GAS TANK IS HALF FULL. THIS OCCURS WHEN AUTO IS STATIONARY, AND IN MOTION.
Other or unspecified, Mar 23, 2020
LANE DEPARTURE WARNING, SEAT BELT WARNING, PEDESTRIAN WARNING AND OTHER AUDITORY SAFETY FEATURE WARNINGS ARE NOT ADJUSTABLE AND THEREFORE MAY BE INADEQUATE IN PROVIDING THE INTENDED SAFETY FUNCTION. THE MANUFACTURER SHOULD RETROFIT A CONTROL THAT MAKES IT POSSIBLE TO ADJUST THE SAFETY FUNCTION TO THE INDIVIDUAL NEEDS OF THE DRIVER.
Other or unspecified, Fuel/propulsion system, Mar 5, 2020
I PURCHASED MY 2018 RAV4 IN NOVEMBER 2019. I HAD THE CAR FOR ABOUT 3 MONTHS WHEN I DROVE TO WORK, THE CAR ACTED SLUGGISH, WAS PRESSING ON THE GAS PEDAL BUT WASN'T GOING FASTER. THEN I HAD TO GO TO BANK, MY CAR WOULDN'T MOVE THE RPMS WENT UP TO 5 BUT CAR DIDNT MOVE, FINALLY CAR JUMPED SO I PRESSED ON GAS AN IT TRIED TO STALL SO I LET OFF, THEN CAR ACTED LIKE IT HAD POWER AGAIN THE CAR DID THIS ALL THE WAY TO BANK. IT SAT IDEAL WHILE I WAS AT THE BANK I NOTICED THE CAR SMELLED GASSY, THEN IT DID THE SAME ALL THE WAY BACK TO WORK. WHEN I GOT BACK TO WORK I CALL THE DEALERSHIP IN ENID WHERE I GOT IT AND HE EVEN SAID I MAY BE MY FUEL PUMP. LATER THAT DAY MY CAR SEEMED FINE. NOW IT FEELS LIKE IT WILL JUMP, SLUGGISH, OR STALLS LIKE IT DOESN'T GET GAS WHEN I HAVE A FULL TANK. I HAD GREAT GAS MILEAGE NOW IT TAKES 20 BUCK FOR 20 MILES NO JOKE. I CALLED THE TOYOTA DEALERSHIP IN AMARILLO TX 4 DAYS AGO ABOUT CHANGING MY PUMP, SO SHOWS I HAD ISSUES LONG BEFORE I GOT SENT THE RECALL MESSAGE FROM A FRIEND. I CALL TOYOTA DEALERSHIP IN ENID OK WHERE I GOT THE CAR AND HAVE PLANS TO TAKE IT IN ON THE 19TH TO BE LOOKED AT.
Visibility/wiper, Mar 3, 2020
THE VIEW OUT THE FRONT WINDSHIELD BECOMES OBSCURED WHEN THE SUN SHINES DIRECTLY TOWARD WINDOW BECAUSE THE FRONT OF THE DASH AREA BECOMES REFLECTED BACK IN THE WINDOW AND YOU CAN NO LONGER SEE DUE OUT THE WINDOW TO THE GLARE. I'VE NEARLY HIT PEDESTRIANS BECAUSE I COULDN'T SEE THEM WALKING IN FRONT OF MY CAR WHEN THIS IS HAPPENING.
Other or unspecified, Feb 26, 2020
I WENT TO THE DEALERSHIP FOR ANOTHER REASON BUT I HAPPENED TO TELL THE SALESPERSON THAT I WAS VERY DISSATISFIED WITH THE FUEL SAVINGS. MY IN-TOWN AVERAGE IS 18.3 AND THE INTERSTATE FUEL ECONOMY IS 22.4 MPG. HE TOLD ME I SHOULD BE GETTING 30 MILES PER GALLON. NOT HAPPENING!!! I BOUGHT THIS SUV FOR TRAVELING. THAT'S NOT AN OPTION WITH THIS FUEL MILEAGE!
Electrical system, Other or unspecified, Feb 20, 2020
NEXT DAY AFTER I BOUGHT THE VEHICLE, I BROUGHT THE SUV BACK TO THE DEALER (CENTENNIAL TOYOTA OF LAS VEGAS ) WITH PROBLEM ON THE GATE OPENER. DEALER REPLACED THE CONTROL MODULE IN THE REAR VIEW MIRROR BUT THE PROBLEM DID NOT GET RESOLVED. BROUGHT IT BACK TO THE DEALER AGAIN AND THE TECHNICIAN CAME WITH ME TO REPROGRAM THE CONTROL BUT CANT RESOLVED THE PROBLEM. I WAS TOLD THAT I NEED TO BUY A REMOTE CONTROL FOR THE GATE COMPATIBLE WITH THE SUV CONTROL SYSTEMS. WE HAVE TWO GATES WHICH MEANS T I HAVE TO BUY THE CONTROLS. I TRIED TO RETURN THE VEHICLE BUT THE NEXT DAY I FOUND THE VEHICLE IN MY DRIVE WAY, WITH A NOTE SAYING THE PROBLEM WAS ON THE GATE. STILL FURTHER MADE THE COMPLAIN TO THE MAIN TOYOTA MANUFACTURERS OFFICE TO NO AVAIL, STILL INSISTING THAT THE PROBLEM WAS IN THE GATE CONTROL. HOWEVER THE CONTROL BUTTON FOR THE GARAGE WORK PROPERLY. STILL THE PROBLEM IS UNRESOLVED AT THIS MOMENT.
Visibility/wiper, Feb 19, 2020
AT AROUND 1:30 PM, FEBRUARY 7, 2020, ON A SUNNY AND WINDY DAY, I WAS DRIVING ON MD RTE. 32 HEADING TOWARDS COLUMBIA JUST PAST I-95, TRAVELING ABOUT 60 MPH. I WAS DRIVING NEXT TO A LARGE TRUCK AND BECAUSE THERE WAS A LOT OF WIND, AND THE TRUCK WAS BEING BLOWN BY THE WIND, I DECIDED TO DRIVE PASS IT. AFTER I HAD DRIVEN PAST THE TRUCK, I HEARD A VERY LOUD BANG RIGHT ABOVE MY HEAD AS IF SOMETHING EXPLODED. I DID NOT SEE ANYTHING AND THE CAR APPEARED TO BE OK, SO I KEPT DRIVING. BUT THEN I STARTED HEARING THE SOUND OF WHAT I THOUGHT WAS SOMETHING LIKE GRAVEL BOUNCING RIGHT ABOVE THE SLIDER THAT COVERS THE SUNROOF. BECAUSE I DID NOT KNOW WHAT JUST HAPPENED, I DECIDED TO HEAD HOME WHICH IS JUST A FEW MINUTES AWAY. WHEN I GOT HOME I SAW THAT THE SUNROOF GLASS WAS SHATTERED AND MOST OF THE GLASS WAS GONE. I CALLED THE SERVICE DEPARTMENT OF THE COMPANY THAT SOLD ME THE CAR ABOUT GETTING THE SUNROOF REPLACED AND THEY TOLD ME THAT EVEN THOUGH THE CAR WAS ONLY 2 YEARS OLD AND HAD A THREE YEAR WARRANTY, THAT I SHOULD CALL MY INSURANCE AGENT. I CONTACTED OUR INSURANCE AGENT AND SHE SAID TO CALL THE CLAIMS DEPARTMENT. SHE ALSO MENTIONED THAT SOMETHING MUST HAVE HIT THE SUNROOF. TO MY KNOWLEDGE NOTHING HIT THE SUNROOF TO CAUSE THE GLASS TO EXPLODE. I AM NOT AWARE OF ANY PREVIOUS CRACKS OR OTHER DAMAGE TO THE SUNROOF THAT WOULD HAVE WEAKENED IT. I CALLED THE INSURANCE AGENT, AND WAS TRANSFERRED TO SUNROOF EXPRESS, THE COMPANY THAT HANDLES THE SUNROOF CLAIMS. I WAS REQUIRED TO PAY MY DEDUCTIBLE AND THEY SENT A NEW SUNROOF TO A REPAIR COMPANY NEAR ME AND THE SUNROOF WAS REPLACED. AT NO TIME DID ANY OF THESE COMPANIES ASK ME WHAT HAPPENED, WHICH ASTONISHED ME. NOR DID THEY SEEM SURPRISED AT THE OCCURRENCE. IT WAS LIKE THIS HAPPENS ALL THE TIME AND WE WANT TO BE EFFICIENT AND GET IT REPLACED FOR YOU AS QUICKLY AS POSSIBLE.
Service brakes, Feb 15, 2020
I HAVE HAD THIS VEHICLE FOR 18,000 MILES NOW AND I HAVE NOTICED SERIOUS ISSUES WITH THE BRAKING SYSTEM. WHEN I APPLY THE BRAKES, I HAVE TO (ALMOST) COMPLETELY FLOOR THE BRAKE PEDAL IN ORDER FOR THE CAR TO STOP. I HAD A 2015 HONDA CR-V FOR THREE YEARS AND IT NEVER HAD ANY ISSUES LIKE THAT. IN OTHER WORDS, THE BRAKE PEDAL IS TOO SOFT COMPARED TO SIMILAR VEHICLES. THIS IS ESPECIALLY PROBLEMATIC FOR SHORTER DRIVERS (LIKE MY MOTHER) BECAUSE SHE HAS SMALL FEET AND SHE NEEDS TO LIFT HER ENTIRE FOOT TO TRANSITION BETWEEN THE GAS/BRAKE PEDALS, PUTTING HER AT A SLIGHT DISADVANTAGE. I CONTACTED THE TOYOTA DEALERSHIP REGARDING THIS ISSUE, BUT THEY TOLD ME THAT IT WAS NORMAL AND COULDN'T DO ANYTHING MAJOR ABOUT IT. THIS IS A MAJOR SAFETY HAZARD. I ALMOST RAN INTO A DEER ONE NIGHT ON A LOCAL ROAD BECAUSE I COULDN'T STOP THE CAR ON TIME. HIGHWAY BRAKING IS ALSO DIFFICULT, SO I HAVE TO MAINTAIN EXTRA DISTANCE. HOWEVER, WHEN USING DYNAMIC CRUISE CONTROL, THE CAR IS ABLE TO SUCCESSFULLY BRAKE IN ACCORDANCE TO THE VEHICLE TRAVELLING AHEAD OF ME.
Seat belts, Feb 15, 2020
PASSENGER SEAT BELTS DON'T CHIME WHEN UNLATCHED LIGHT ISN'T DISPLAYED
Exterior lighting, Feb 2, 2020
THERE IS NOT PARTICULAR INCIDENT TO REPORT. THE HEADLIGHT BEAMS ARE TO LOW ON LOW-BEAM USE, WITH A HARD EDGE AT THE TOP SO IT IS IMPOSSIBLE TO SEE FAR DOWN THE ROAD. THE HIGH BEAM SETTING IT TOO HIGH, SO THE LIGHT GOES 30 FEET ABOVE THE ROADWAY, AND DOES NOT ILLUMINATE THE ROAD FURTHER AHEAD. THIS IS A FAULTY DESIGN. I WAS ABLE TO ADJUST THE BULB HOUSING TO LOWER THE HIGH BEAM SO IT ACTUALLY SHOWED MORE ROAD , AND THE PROBLEM OF DEER ON THE ROADWAY IN THE MOUNTAINS. THERE SHOULD BE SEPARATE ADJUSTMENTS FOR HIGH/LOW BEAMS, AND THE LOWER BEAM SHOULD SHOW MORE ROADWAY AHEAD.