2019 Toyota RAV4
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 879 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 RAV4 model years with reports.
Of the 2019 reports, 25 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Steering, electric power assist systemJun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Campaign 20V373000 on NHTSA.gov
Suspension, front, control arm, lower armMay 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Campaign 20V286000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Back over prevention, sensing system, cameraAug 6, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Campaign 19V576000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsMar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Campaign 19V244000 on NHTSA.gov
Representative owner complaints: electrical system
102 reports, newest first. Show all
Fuel system, Gasoline, Electrical system, Jan 13, 2022
The contact owns a 2019 Toyota RAV4. The contact stated that there was an unknown blinking red light on the instrument cluster. The contact received notification of NHTSA campaign number: 20V682000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Parts distribution disconnect. The approximate failure mileage was 25,000.
Electrical system, Jan 10, 2022
The contact owns a 2019 Toyota RAV4. The contact stated while driving approximately 50 MPH, the vehicle inadvertently stalled. The contact stated that an error electrical system warning message was displayed. The contact pulled over and had the vehicle towed to a local dealer where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. The VIN was not available.
Electrical system, Air bags, Other or unspecified, Dec 24, 2021
The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.
Electrical system, Structure, Forward collision avoidance, Dec 21, 2021, crash
Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.
Power train, Electrical system, Engine, Dec 8, 2021
After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it’s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.
Suspension, Electrical system, Engine, Aug 16, 2021
The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.
Electrical system, Air bags, Structure, Aug 15, 2021
Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.
Electrical system, Seats, Jun 25, 2021
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Electrical system, Air bags, Other or unspecified, Jun 1, 2021
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Electrical system, Air bags, Structure, May 19, 2021
The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.
Electrical system, Apr 8, 2021
THIS IS ABOUT OUTDOOR THERMOMETERS ON CARS. IF THEY AREN'T ACCURATE, WHAT GOOD ARE THEY. THEY CAUSE A SERIOUS SAFETY ISSUE. HERE'S WHY. ON A COLD DAY WITH PRECIPITATION, IF IT ISN'T ACCURATE PEOPLE COULD GET A FALSE SENSE OF SECURITY. MINE IN PARTICULAR IS THIS. MINE READS 4 DEGREES TOO WARM. THE PROBLEM. IF IT'S RAINING AND IT READS 34 DEGREES, I'M 2 DEGREES ABOVE FREEZING I THINK, I'M SAFE, NO ICE WHEN IN FACT IT'S 30, 2 DEGREES BELOW FREEZING. DO YOU GET MY POINT. IF A CAR IS WARM, IT'S A WARM DAY, THERE IS AMBIENT HEAT ON THE ROAD. I DON'T EXPECT IT TO READ ACCURATELY. IF IT'S COLD, CLOUDY, RAINING, THERE IS NO AMBIENT HEAT. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS AND THEY JUST AREN'T THAT ACCURATE ANYWAY. IF THEY AREN'T ACCURATE, THEY SHOULD NEVER BE ON A CAR IN THE FIRST PLACE. THIS COULD KILL INNOCENT PEOPLE. AUTO MAKERS SHOULD BE HELD TO AN EXACTING STANDARD ON THESE THINGS OR DON'T INSTALL THEM AT ALL. THIS IS A SERIOUS SAFETY ISSUE.
Power train, Electrical system, Fuel/propulsion system, Feb 7, 2021
CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER.
Power train, Electrical system, Service brakes, Jan 1, 2021
BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.
Steering, Electrical system, Engine, Dec 10, 2020
MY BOUGHT MY VEHICLE BRAND NEW ON DECEMBER 10, 2019. ON OCTOBER 29, 2020 THE BATTERY STOPPED WORKING WITH ONLY 10K MILES. I CALLED TOYOTA AND TOLD THEM MY BATTERY NEEDED TO BE REPLACED. TOYOTA TOLD ME TO JUMP START THE CAR AND DRIVE THERE TO REPLACE THE BATTERY. I ADVISED MY CAR WAS STUCK IN THE GARAGE AND WE WOULD NEED SOMEONE TO TOW THE CAR. WHEN THE 'TOW' ARRIVED IT WAS ONLY A MAINTENANCE WORKER THAT JUMP STARTED THE VEHICLE AND SAID I WOULD NEED TO DRIVE IT MYSELF THERE. THE WORKER ADVISED ME OF THE DEFECTIVE BATTERIES FOR RAV4 AND OTHER MODELS. ONCE MY CAR WAS TURNED ON AND OUT OF THE GARAGE, I WAS PULLING OUT OF MY DRIVEWAY WHEN MY POWER STEERING LOCK WARNING SIGNAL FLASHED. I CALLED AND EXPLAINED I WAS AN HOUR FROM THE DEALERSHIP AND NEEDED MY CAR TOWED TO THEM AND THE WARRANTY I PAID FOR SHOULD COVER IT. SUBSEQUENT TO GETTING MY VEHICLE BACK, I RECEIVED PAPERWORK IN THE MAIL WITH A RECALL NOTICE ON 12/9/2020 EXPLAINING THE POSSIBILITY OF MY VEHICLE STALLING WHILE DRIVING, WHICH COULD INCREASE THE RISK OF A CRASH. I PULLED OUT MY PAPERWORK FROM THE TECH AND ON THE BOTTOM NOTES I NOTICED THE TECH WROTE 'INTERIM STATUS' EXPLAINING THAT I WAS ADVISED THERE IS CURRENTLY AN INTERIM RECALL NOTICE FOR THE VEHICLE, BUT CURRENTLY NO REMEDY. THIS INFORMATION WAS NEVER EXPLAINED OR GIVEN TO ME UNTIL THE RECALL NOTICE VIA MAIL ON 12/9/2020 EVEN THOUGH THE RECALL WAS DEFECT INFO REPORT WAS ISSUED ON MAY 20TH.
Electrical system, Nov 12, 2020
BATTERY KEEPS DRAINING AFTER NOT DRIVING THE CAR FOR AS LITTLE AS 14 HOURS, ALTHOUGH MOST OFTEN 4-5 DAYS. PER PHONE COMMUNICATIONS WITH TOYOTA (THEY HAVE REPEATEDLY REFUSED TO COMMUNICATE VIA EMAIL), THIS IS NORMAL WITH NEW CARS AND IS BECAUSE THE CAR ISN'T DRIVEN ENOUGH. THEY HAVE SPECIFICALLY STATED THAT NOT DRIVING THE CAR FOR 4-5 DAYS IS NOT ENOUGH AND EVEN THAT THE TIME IT HAPPENED AFTER NOT DRIVING IT FOR 14 HOURS IT WAS DUE TO NOT DRIVING IT ENOUGH. THIS WAS NOT COMMUNICATED AT THE TIME OF BUYING THE CAR AND THE OWNER'S MANUAL ONLY SPECIFIES THAT THE CAR NEEDS TO BE DRIVEN AT LEAST EVERY FEW MONTHS TO KEEP THE BATTERY FROM DRAINING.
Electrical system, Aug 25, 2020
RADIO SUDDENLY LOSES SOUND, AND THEN COMES BACK VERY LOUD SCARING PASSENGERS AND THE DRIVER. SOMETIMES SOUND NEVER COMES BACK. SCREEN IS FAULTY AND HAS SLOW RESPONSE TO TRANSITION FROM CAMERA TO RADIO AND BACK. UPDATES ARE REQUIRED BUT DEALERSHIPS WANT THEM PAID FOR IF NOT IN WARRANTY
Electrical system, Air bags, Structure, Jul 31, 2020
WATER STAINS ON THE INTERIOR HEADLINER WHERE THE PLASTIC A-PILLAR COVER MEETS THE ROOF. THIS APPEARS ON BOTH SIDE OF THE CAR. THE WATER LEAKS ALL THE WAY DOWN TO THE FLOOR NOT THE DRIVER AND PASSENGER SIDE. THERE IS A LOT OF ELECTRONIC WIRES / CONNECTORS / SIDE AIRBAGS AND DRIVER DASH PANEL AND THEY ALL GET WET AND APPEAR THEY GET CORRODED THUS IMPAIRING FUNCTION OF THE CAR AND CREATE DANGER OR UNEXPECTED BEHAVIOR OF THE CAR. THE ISSUE APPEARS TO BE A PIN THAT MOUNTS THE ROOF RAILS TO THE BODY OF THE CAR. WATER WILL LEAK INSIDE THE CAR AFTER RAIN OR CAR WASH. THE ISSUE APPEARS WHEN CAR IS STATIONARY AND WHILE IN MOTION BUT DURING MOVEMENT WATER LEAKS FASTER.
Electrical system, Engine, Fuel/propulsion system, Jul 16, 2020
THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.
Electrical system, Other or unspecified, Jun 26, 2020
THE VEHICLE KEY WILL NOT COME OUT OF THE IGNITION. THE VEHICLE WAS PLACE ON PARK, THE KEY WILL GO DOWN TO THE ACCESSORY POSITION. HOWEVER, WHEN THE KEY IS PUSHED IN TO REMOVE THE KEY, THE KEY WILL NOT MOVE TO THE OFF POSITION, SO THE KEY MAY BE REMOVED. *TR
Electrical system, Jan 30, 2020
WE PURCHASED OUR 2019 RAV4 LIMITED IN LATE DEC 2019 (27TH) AND HAVE EXPERIENCED A REPEATED ISSUE WITH THE INFOTAINMENT SYSTEM (ENGINE 3.0 PREMIUM JBL). WHILE OPERATING THE CAR, THE RADIO WILL SHUT OFF, REBOOT, LOCK UP, DROP CALLS, ETC. WE HAVE HAD THE CAR BACK TO THE DEALER ONCE AFTER 3 DAYS AND THEY COULD NOT FIND THE PROBLEM. WE WILL BE BRINGING THE CAR BACK FOR A SECOND TIME IN 2 MONTHS OF OWNING... TOYOTA HAS NO IDEA WHY THIS IS HAPPENING.
Electrical system, Fuel/propulsion system, Dec 27, 2019
FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.
Electrical system, Fuel/propulsion system, Dec 15, 2019
THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.
Electrical system, Nov 12, 2019
THIS CAR IS A HYBRID, AND HAS A SO-CALLED "SMART KEY." THE VEHICLE ENGINE SYSTEM IS DESIGNED TO CONTINUE TO OPERATE WHEN THE KEY IS REMOVED FROM THE CAR, EVEN IF THE TRANSMISSION IS STILL ENGAGED. USUALLY, THIS SHOULD NOT HAPPEN BECAUSE THE DRIVER SHOULD TURN OFF THE ENGINE BY PUSHING THE ON/OFF BUTTON BEFORE WALKING AWAY FROM THE VEHICLE. BUT IT IS POSSIBLE TO INADVERTENTLY FAIL DO THIS PROPERLY, BY EITHER NOT PUSHING THE OFF BUTTON, NOT PUSHING IT HARD ENOUGH, OR FAILING TO FULLY PUT THE TRANSMISSION IN PARK BEFORE PUSHING THE ON/OFF BUTTON. BECAUSE THE VEHICLE IS A HYBRID, IT IS USUALLY COMPLETELY SILENT EVEN IF THE ENGINE SYSTEM IS STILL ON. THE VEHICLE WILL EMIT 3 SHORT, RELATIVELY QUIET, BEEPS WHEN LEAVING THE VEHICLE WHILE THE ENGINE IS STILL TURNED ON, BUT THE VARIOUS SYSTEMS IN THE CAR OFTEN EMITS THE SAME BEEPS, SO THEY ARE EASY TO INADVERTENTLY DISREGARD. IF THE CAR IS LEFT IN A HOME GARAGE, IT CAN FILL THE HOME WITH LETHAL CARBON MONOXIDE. IF THE TRANSMISSION IS ENGAGED, THE UNOCCUPIED VEHICLE CAN MOVE. THERE ARE MULTIPLE WELL REPORTED FATALITIES FROM THESE DEFECTS. VIRTUALLY ALL OTHER MANUFACTURERS OF VEHICLES WITH SMART KEYS CORRECTED THIS DEFECT YEARS AGO, BY AUTOMATICALLY TURNING OFF THE ENGINE IF THE SMART KEY IS REMOVED. TOYOTA IS CORRECTING THIS ISSUE IN 2020 MODELS. BUT TOYOTA IS NOT, TO MY KNOWLEDGE, CORRECTING IT IN 2019 AND EARLIER CARS. IT WOULD PROBABLY BE A RELATIVELY STRAIGHTFORWARD FIX, WHICH COULD BE IMPLEMENTED THROUGH A FIRMWARE UPDATE. BECAUSE THIS IS A SERIOUS, POTENTIALLY LETHAL DEFECT, I BELIEVE TOYOTA SHOULD BE REQUIRED TO RECALL EXISTING 2019 AND EARLIER CARS AND CORRECT THE PROBLEM. THOUGH I BELIEVE THE PROBLEM IS SERIOUS, I HAVE NOT HAD AN ACCIDENT DUE TO THE PROBLEM
Electrical system, Oct 1, 2019
THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.
Electrical system, Jul 25, 2019
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION WITHOUT WARNING. TOYOTA VACAVILLE (500 ORANGE DR, VACAVILLE, CA 95687, (707) 446-7000) WAS INFORMED THAT THE VEHICLE HAD TO BE EXITED WITH THE KEY STILL IN THE IGNITION, WHICH WAS A SAFETY RISK TO THE CONTACT WHEN THE VEHICLE NEEDED TO BE SECURED AND SHUT OFF. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE KEY STILL WOULD NOT EJECT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.