2019 Toyota RAV4
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 879 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 RAV4 model years with reports.
Of the 2019 reports, 25 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Steering, electric power assist systemJun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Campaign 20V373000 on NHTSA.gov
Suspension, front, control arm, lower armMay 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Campaign 20V286000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Back over prevention, sensing system, cameraAug 6, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Campaign 19V576000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsMar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Campaign 19V244000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
255 reports, newest first. Show all
Power train, Other or unspecified, Fuel/propulsion system, Jul 7, 2020
MOANING, BUZZING NOISE OF FRONT DIFFERENTIAL WHEN ACCELERATION TO 35MPH, ALSO UPON DECELERATION, ESPECIALLY WHEN CAR IS HOT.
Fuel/propulsion system, Jun 30, 2020
WE BOUGHT THE VEHICLE USED. WHEN WE TRY TO FILL THE GAS TANK UP IT WILL ONLY FILL UP ABOUT 3/4 OF THE WAY. THIS IS A RECURRING ISSUE WITH THE GAS TANK. WE TOOK IT TO TOYOTA WHO ONLY RESET THE COMPUTER. HOWEVER, WE ARE STILL HAVING THE SAME ISSUE. EVEN THOUGH TOYOTA IS AWARE THIS IS A COMMON ISSUE, THEY SAID THEY DO NOT PRESENTLY HAVE A FIX AND DON'T KNOW WHEN THEY'LL HAVE ONE. THE FUEL READING IS NOT ACCURATE AND WE ARE ALSO NOT GETTING THE FULL FUNCTIONALITY OF THE VEHICLE WE PURCHASED. WE WERE ALSO NOT MADE AWARE AHEAD OF TIME THAT THIS WAS AN ISSUE ON THE VEHICLE.
Fuel/propulsion system, Jun 13, 2020
WHEN WE FIRST PURCHASED THE VEHICLE, WE USED TO BE ABLE TO FILL IT UP ALL THE WAY AND COMPLETELY NOW YOU CAN'T FILL IT UP ALL THE WAY. WHEN WE FIRST BOUGHT THE CAR, WE WERE ABLE TO GET ABOUT 450 MILES WITH A FULL TANK OF FUEL. NOW, WHEN WE GO TO FILL UP, WE ONLY GET ABOUT 350 MILES FOR A FULL TANK WHEN FILLING UP THE TANK DOESN'T ALLOW US TO FILL THE TANK UP COMPLETELY THIS IS VERY UNUSUAL! *TR
Fuel/propulsion system, Jun 11, 2020
UNABLE TO FILL GAS TANK FULLY IN ADDITION TO DISPLAYED RANGE BEING INACCURATE. TANK ONLY FILLS ABOUT 3/4 WITH AVERAGE DISTANCE TO EMPTY READING ABOUT 350 MILES, WHICH IS ACTUALLY MORE THAN THE DISTANCE WE ARE ABLE TO TRAVEL BEFORE NEEDING TO REFUEL. *TR
Fuel/propulsion system, May 29, 2020
FUEL TANK DOES NOT FILL TO CORRECT CAPACITY. WHENEVER I FILL MY TANK, EVEN WHEN THE LOW FUEL LIGHT IS ON, I AM ONLY ABLE TO FILL APPROXIMATELY 9 GALLONS. THE ADVERTISED CAPACITY OF THE TANK IS 14.5 GALLONS. THIS IS VERIFIED BY THE RANGE AND FUEL INDICATOR ON MY DASHBOARD. THE FUEL TANK STOPS FILLING AT ABOUT 3/4-7/8 OF A TANK AND THEN RANGE INDICATED BETWEEN 380-400 MILES. TOYOTA ADVERTISES A RANGE ON 580 MILES. TAKING INTO ACCOUNT MY CURRENT MPG, I SHOULD BE WITHIN ABOUT 40 MILES OF THIS NUMBER. *TR
Fuel/propulsion system, May 28, 2020
THE GAS TANK SHOULD BE 14 GALLONS, HOWEVER I AM ONLY ABLE TO BUT IN TO THE TANK APROX 8 GALLONS. I CAN FORCE APPROX 1 MORE GALLON BY PULLING OUT THE NOZZLE ON THE FUEL PUMP. THE TRIP ESTIMATOR WILL SAY IT CAN ONLY GO HIGH 300 TO LOW 400 MILES. WHEN I BOUGHT NEW OFF THE LOT IT WAS WITH A MAX FILLED TANK AND TRIP ESTIMATOR WAS AT 500 PLUS MILES. THE GAS GAUGE NEVER SHOWS FULL AND IT DOESN'T APPEAR TO BE ACCURATE AS TO WHEN THE TANK IS LOW/EMPTY COMPARED WITH MILEAGE ESTIMATOR. *TR
Fuel/propulsion system, May 28, 2020
GAS TANK SIZE IS 14.5 GAL. BUT ONLY FILLS UP TO 9 GAL. *TR
Other or unspecified, Fuel/propulsion system, May 28, 2020
FUEL TANK IS UNABLE TO FILL TO CAPACITY-!4 1/2 GALLON TANK -CAN ONLY FILL. 8 OR 9 GALLONS.*DT*JB *TR
Fuel/propulsion system, May 26, 2020
CANNOT PROPERLY FILL FUEL TANK. *TR
Fuel/propulsion system, May 26, 2020
THE FUEL TANK ON MY 2019 RAV4 HYBRID DOES NOT FILL UP TO CAPACITY AND ONLY ALLOWS TO BE FILLED UP TO AROUND 10 GALLONS. I HAVE TRIED SEVER DIFFERENT FUELING STATIONS, BRANDS, AND PUMP DISPENSERS BUT NONE OF THEM ALLOW TO CAR TO FILL UP TO IT'S FULL LIMIT. ESTIMATED LOSS OF RANGE IS AROUND 100 MILES PER TANK. *TR
Fuel/propulsion system, May 25, 2020
THE FUEL TANK CAPACITY IS ABOUT 9 GALLONS WAY TOO LOWER THAN THE SPECIFICATION. THIS IS CAUSING TOO MANY TRIPS TO THE GAS STATION THAN EXPECTED. THE PURPOSE OF BUYING A HYBRID IS DEFEATED.
Fuel/propulsion system, May 15, 2020
THE GAS TANK IS ADVERTISED TO HOLD 14.5 GALLONS. WHEN I FILL UP, THE PUMP STOPS AFTER ADDING ONLY ABOUT 8 GALLONS. I CAN VERY SLOWLY ADD MORE, BUT I DON'T KNOW IF THAT IS DANGEROUS. I HAVE HAD IT OVERFLOW AND SPILL WHEN I'VE TRIED THAT. THE SMALLER CAPACITY SEVERELY REDUCES THE NUMBER OF MILES BETWEEN FILLING. I ALSO HAVE AN ISSUE WITH MPG. A MAIN REASON I BOUGHT THE CAR WAS FOR THE 40MPG. BUT I'VE NEVER GOTTEN THAT. I AVERAGE AROUND 28. *TR
Fuel/propulsion system, May 7, 2020
CAR WILL NOT FILL UP TO MAXIMUM FUEL TANK COMPACTLY (USUALLY 2 TO 3 GALLONS BELOW FULL). *TR
Fuel/propulsion system, May 4, 2020
THIS HYBRID CAR HAS A 14.5 GALLON GAS TANK AND ON A FULL TANK, YOU SHOULD BE ABLE TO GET 570-580 MILES UNTIL EMPTY BASED ON AN AVERAGE OF 39-41 MPG. WHEN GAS TANK IS ON "E" WITH ONLY 10 MILES TO EMPTY, THE TANK WILL ONLY TAKE ABOUT 10 GALLONS OF GAS BEFORE SHUTTING THE PUMP OFF. IT WILL NOT TAKE A FULL 14.5 GALLONS OF GAS, LEAVING MY TANK ABOUT 4.5 GALLONS SHORT OF ITS CAPACITY, WHICH WOULD BE ABOUT 180 MILES I AM NOT GETTING ON A FULL TANK OF GAS. WHEN GAS TANK IS FILLED UP COMPLETELY, IT IS ONLY READIING THAT I HAVE ABOUT 400-450 MILES TO EMPTY AND THAT SHOULD BE READING 570-580 SO RIGHT THERE, IT PROVES THE GAS TANK IS NOT FILLING UP COMPLETELY. EVEN GOING BY THE REDUCED READING OF 400-450 MILES, I ONLY SEEM TO BE GETTING 350-370 MILES TO EMPTY. ALTHOUGH DRIVING CONDITIONS CAN VARY THIS STATISTIC, IT SEEMS WAY OFF CONSIDERING MOST OF MY DRIVING IS LOCAL AND NON-HIGHWAY. FOR EXAMPLE, I WAITED UNTIL GAS TANK HAD ONLY 10 MILES TO GO BEFORE BEING EMPTY, FILLED IT UP COMPLETELY (PUMP WOULD NOT ALLOW MORE THAN 10 GALLONS) AND DROVE ON THAT TANK OF GAS UNTIL ALMOST COMPLETELY EMPTY. I DROVE 352 MILES ON THAT FULL TANK AND BASED ON THAT WITH THE CAR HAVING A 14.5 GALLON CAPACITY TANK, THAT ONLY AVERAGES 24 MPG BUT SINCE I COULD ONLY FILL IT UP APPROXIMATELY 10.5 GALLONS, IT WORKS OUT TO 33.6 MPG, STILL BELOW THE STATED AVERAGE. SO, I AM NOT GETTING THE STATED MPG THAT I SHOULD AS WELL AS NOT BEING ABLE TO FILL UP GAS TANK TO 14.5 GALLON CAPACITY.
Fuel/propulsion system, May 3, 2020
I AM NOT ABLE TO FILL UP GAS TANK TO FULL CAPACITY IN MY 2019 RAV4 HYBRID. THE GAS GAUGE SHOWS FUEL AT 75% CAPACITY AFTER FILL UP. THIS DRASTICALLY REDUCES DRIVING RANGE OF VEHICLE.
Fuel/propulsion system, Apr 11, 2020
TOYOTA CLAIM THAT MY 2019 TOYOTA RAV4 FUEL TANK IS 14.5 GALLON AND AVERAGE MILES PER GALLON IS 40 (40 X 14.5 = 580 MILES FOR ONE TANK). BUT I NEVER FUEL UP TO THAT LEVEL AT ALL. THE MAX I CAN FUEL UP IS 10 GALLONS. (40 X 10 = 400 MILES MAX). SO IT IS LOSS 180 MILES HERE SOMEHOW. IF THIS IS THE CASE TOYOTA SHOULD ADVERTISE THEIR VEHICLE WITH 10 GALLONS TANK FOR ALL OF THEIR FUTURE RAV4 SUV. OR THEY SHOULD FIX THE FUEL TANK ISSUE HERE. PLEASE HELP. THIS IS SOMETHING WRONG FROM A BRAND NAME AS A RELIABLE TOYOTA. I NOTICE THIS ISSUE RIGHT AFTER I BOUGHT MY CAR IN MAY 2019. I BROUGHT BACK TO THE PIERCEY TOYOTA DEALER AND COMPLAIN, BUT THEY KEEP SAYING THIS IS NORMAL FOR HYBRID CAR. THIS IS NOT MAKING SENSE AT ALL.
Fuel/propulsion system, Apr 10, 2020
FUEL TANK CAN'T BE FILLED TO THE FULL CAPACITY. EVEN WITH CONTINUED ATTEMPTS TO FURTHER FILL THE TANK, IT IS SHORT BY A COUPLE GALLONS. JUST A FEW WEEKS AFTER PURCHASING THE VEHICLE, THE ISSUED WAS RAISED (NOW OVER 6 MONTHS AGO) TO BOTH THE LOCAL NJ DEALER AS WELL AS TOYOTA MOTOR SALES HEADQUARTERS. STILL NO RESOLUTION.
Fuel/propulsion system, Apr 3, 2020
THE GAS TANK DOES NOT ACCEPT ENOUGH GASOLINE TO FILL THE TANK. UPON FUELING, THE DISPENSER CLICKS TO STOP WHEN ONLY 9-10 GALLONS ARE IN THE TANK. THE STATED FUEL TANK CAPACITY IS 14.5 GALLONS, THUS THE TANK CAN ONLY BE FILLED TO LESS THAN 70% CAPACITY. THE PROBLEM SEEMS TO BE WORSE IN COLD WEATHER CONDITIONS.
Fuel/propulsion system, Mar 25, 2020
IMPOSSIBLE TO FILL GAS TANK TO CAPACITY. WHEN TANK REPORTED AS UNDER 1/4 CAN ONLY ADD 7-8 GALLONS. WILL ONLY FILL TO 7/8 OF A TANK PER THE GAUGE. ONLY WAY TO FILL TANK FULL IS TO TOP IT OFF. OCCURS AT EVERY FILL UP. WE REPORTED THIS TO BOTH TOYOTA AND THE DEALER. WE BROUGHT THE CAR IN FOR SERVICE REGARDING THIS ISSUE MORE THAN ONCE. THEY ACKNOWLEDGED THE ISSUE BUT HAVE DONE NOTHING TO FIX IT. RUNNING OUT OF FUEL MAY RESULT IN AN ACCIDENT OR LEAVE DRIVERS STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD CREATING A SAFETY HAZARD. RUNNING OUT OF FUEL MAY DAMAGE THE VEHICLES, INCLUDING THEIR FUEL SYSTEM COMPONENTS. THE OWNER'S MANUAL WARNS THAT IF THE SUBJECT VEHICLES RUN OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START. THE FUEL TANK DEFECT CREATES ENVIRONMENTAL AND SAFETY HAZARDS BY CAUSING DRIVERS TO 'TOP OFF' (RESTART A FUEL PUMP AFTER IT HAS AUTOMATICALLY SHUT OFF) THE FUEL TANK TO TRY AND ACHIEVE A COMPLETE FILL-UP. TOPPING OFF CAUSES HAZARDOUS GAS SPILLS CREATING A DANGER TO THE DRIVER, THE ENVIRONMENT AND THE VEHICLE. AS A RESULT, THE FUEL TANK DEFECT INCREASES THE ENVIRONMENTAL IMPACT OF THESE HYBRID VEHICLES BY INCREASING THE NUMBER OF TRIPS CONSUMERS MUST MAKE TO REFUEL AND CAUSING ENVIRONMENTAL HARM RELATED TO FUEL EVAPORATION AND SPILLAGE (CAUSING BOTH GROUNDWATER CONTAMINATION AND EMISSION OF GASOLINE VAPOR).
Fuel/propulsion system, Mar 22, 2020
THE INFO SHOW THIS CAR HAVE 14.5 GAL, BUT NO MATTER HOW I REFILL THE GAS, EVERYTIME IT ONLY RAN UP TO AROUND 10 GAL CAN'T BE GO MORE FOR THAT.
Service brakes, Fuel/propulsion system, Mar 20, 2020
FUELING: GAS PUMP SHUT OFF WHEN TANK IS ABOUT HAVE FULL. TO COMPLETE FUELING I HAVE TO PULL GAS HOSE OUT OF TANK AND PLACE NOZZEL WHERE I CAN SEE GAS BEING DEPOSED INTO TANK TO COMPLETE FILL. I HAVE HAD GAS SPRAY BACK ON ME. TAKES 3 TIMES AS LONG TO FILL.
Fuel/propulsion system, Mar 17, 2020
OUR NEW IN SEPTEMBER 2019 TOYOTA RAV 4 HYBRID HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO . I HAVE RETURNED TO MY TOYOTA DEALER TWICE AND COMPLAINED ABOUT THE FUEL PROBLEM. THEY ASSURED ME TOYOTA WAS WORKING TO SOLVE THE PROBLEM. APPARENTLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE MAY OF 2019, HOWEVER, TOYOTA CONTINUES TO SELL THIS VEHICLE WITH A KNOWN DEFECT. I WAS NOT ADVISED OF THIS KNOWN DEFECT WHEN I PURCHASED THE CAR.
Fuel/propulsion system, Mar 13, 2020
FUEL TANK CAN NOT BE FILLED TO CAPACITY - WILL ONLY ACCEPT UP TO 10 GALLONS WHEN CAPACITY IS OVER 14 GALLONS.
Fuel/propulsion system, Mar 12, 2020
I BOUGHT MY CAR BRAND NEW IN AUGUST 2019 AND WITHIN A FEW MONTHS BEGAN TO SEE ISSUES WITH THE GAS TANK FILL-UP AND MILEAGE GAGE. THE MAIN ISSUE I SAW WAS THE GAS TANK NOT BEING ABLE TO FILL ALL THE WAY. WHEN I FILL THE TANK UP NORMALLY (LETTING THE GAS PUMP RUN AND CLICK OFF ON ITS OWN), THE TANK FILL-UP GAGE SHOWS IT ONLY ABOUT 3/4 OF THE WAY FULL (I.E. THE GAS PUMP STOPS FILLING SIGNIFICANTLY SHORT OF THE TANK BEING FULL). AFTER THIS, I FORCEFULLY TOP UP THE TANK NUMEROUS TIMES (6-7 TIMES) TO GET IT EVEN CLOSE TO THE FULL MARK ON THE TANK GAGE. EVEN WHEN THE GAGE READS THE TANK AS FULL, I'VE ONLY FILLED UP THE TANK ABOUT 10 GALLONS EVEN THOUGH THE TANK IS SUPPOSED TO HOLD 14 OR 15 GALLONS. ADDITIONALLY, THE MILES TO EMPTY GAGE SEEMS OFF FROM REALITY. WHEN TRACKING MY MILES, THE GAGE SEEMS TO BE AROUND 50 MILES OFF CALIBRATION FROM HOW FAR I TRAVEL (I.E. WHEN I TRAVEL 200 MILES, THE MILES TO EMPTY READING DECREASES 250 MILES). THIS MAY OR MAY NOT BE RELATED TO THE GAS FILL-UP ISSUE. I CALLED MY LOCAL DEALERSHIP REGARDING THIS ISSUE, WHO INFORMED ME THEY WERE AWARE OF THIS ISSUE AND HAVE PUT ME ON A LIST OF OTHER OWNERS WHO ARE DEALING WITH THE SAME ISSUE. IT SEEMS THAT THIS IS A VERY PREVALENT ISSUE. IT HAS BEEN 6 MONTHS SINCE PURCHASING MY CAR AND I STILL HAVE NOT HEARD OF ANY FIX.
Fuel/propulsion system, Mar 12, 2020
TOYOTA IS KNOWINGLY SELLING AND NOT REPAIRING A POTENTIALLY NON-COMPLIANT VEHICLE. I PURCHASE A 2019 TOYOTA RAV4 XSE HYBRID AND TOYOTA DID NOT DISCLOSE THAT THERE WAS A GAS TANK ISSUE. TOYOTA IS FALSE ADVERTISING THAT GAS MILEAGE AND CONTINUING TO SELL THE 2019 AND 2020 RAV4 HYBRIDS WITH THE SAME GAS TANK ISSUE. THE GAS TANK WILL NOT FILL TO ITS ADVERTISED CAPACITY AND IT IS NOT GET THE ADVERTISED MPGS. IT HAS A 14.5 GALLON TANK BUT WILL ONLY TAKE 9 GALLONS ON EMPTY. AND I HAVE ONLY BEEN GETTING 30 MPG AND THE ADVERTISED IS FOR 41MPG. TOYOTA IS AWARE OF THE PROBLEM AND HAVE BEEN AWARE FOR ABOUT A YEAR NOW AND HAS NOT FIXED THE PROBLEM. I HAVE TAKEN MY CAR IN AND I WAS TOLD THERE IS NO FIX. I OPENED A CASE WITH TOYOTA AND HAVE YET TO BE REACHED OUT TO SO I CAN GET THE PROBLEM RESOLVED. I PURCHASED THIS CAR BECAUSE OF THE GAS TANK AND MPGS AND NOW I PURCHASED FOR NOTHING, THIS TANK AND MPG ISSUE SHOULD HAVE BEEN DISCLOSED AT THE TIME OF PURCHASE SO I WOULD HAVE HAD THE RIGHT TO MAKE A DECISION TO PURCHASE OR NOT.