2019 Toyota RAV4
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 879 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 RAV4 model years with reports.
Of the 2019 reports, 25 involved a crash and 2 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 4, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Campaign 20V682000 on NHTSA.gov
Steering, electric power assist systemJun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Campaign 20V373000 on NHTSA.gov
Suspension, front, control arm, lower armMay 20, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Campaign 20V286000 on NHTSA.gov
Engine and engine coolingFeb 6, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Campaign 20V064000 on NHTSA.gov
Back over prevention, sensing system, cameraAug 6, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Campaign 19V576000 on NHTSA.gov
Equipment, other, labelsJun 28, 2019
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Campaign 19V503000 on NHTSA.gov
Equipment, other, labelsMar 27, 2019
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Campaign 19V244000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
255 reports, newest first. Show all
Fuel/propulsion system, Mar 11, 2020
STATIONARY PROBLEM. UNABLE TO FILL CAR COMPLETELY. TAKES A MAXIMUM OF AROUND 9.5 GALLONS OF 14.5 GAL TANK. STATED RANGE SHOULD BE BETWEEN 580 AND 550 MILES. NEVER EXCEEDED 429 DISTANCE TO EMPTY, TYPICALLY 392 MILES DTE WITH 36 MPG AVG. TOYOTA IS UNRESPONSIVE TO ISSUE. I LACK CONFIDENCE IN FUEL COMPUTER AND SYSTEM.
Fuel/propulsion system, Mar 10, 2020
TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT SHE HAD BECOME UNABLE TO FILL HER GAS TANK TO CAPACITY. DUE TO FAILURE, THE CONTACT WAS UNABLE TO DETERMINE THE ACTUAL FUEL LEVEL INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO NORTH HILLS TOYOTA 7401 MCKNIGHT RD, PITTSBURGH, PA 15237 WHERE SHE WAS INFORMED THAT SHE WOULD HAVE TO ALLOW A CERTAIN WARNING LIGHT TO ILLUMINATE BEFORE PLACING FUEL INTO THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO HAVE THEM PERFORM THE SAME PROCEDURE AND THE FAILURE OCCURRED AGAIN. THE DEALER REACHED OUT TO THE MANUFACTURER AND A CASE WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *LN *JS
Fuel/propulsion system, Mar 9, 2020
LIKE MANY OTHERS WHO BOUGHT A NEW GENERATION RAV4 HYBRID (IT SEEMS TO AFFECT ALL TRIMS AS LONG AS IT'S HYBRID), I CANNOT GET MORE THAN MAYBE 10 GALLONS IN THE TANK. ADVERTISED IS 14.5 GALLONS, AND THERE IS NO SUCH THING AS A 4+ GALLON RESERVE IN A PRIVATE VEHICLE, EVEN COMMERCIAL VEHICLES. TOYOTA RESPONDED WITH "CALL US" AFTER 5 OR 6 EMAILS. I DRAINED IT OF FUEL DRIVING FROM TEXAS TO CALIFORNIA, LET IT RUN DRY UNTIL IT WAS ELECTRIC ONLY, THEN TOOK IT TO THE GAS STATION (LITERALLY RIGHT AROUND THE CORNER FROM WHERE I WAS), AND IT STILL CLICKED THE PUMP OFF - TO FULL (THOUGH IT DOESN'T READ FULL ANYMORE, IT SITS JUST BELOW "F") - AT JUST OVER 10 GALLONS. I HAVE SQUEEZED EVERY LAST DROP I COULD ONCE AND IT DIDN'T EVEN READ 11 GALLONS FROM EMPTY, THOUGH I DON'T NORMALLY EVER DO THAT SO THE EVAP CANISTERS DON'T GET BURNED OUT. THE AVERAGE MPG AND ESTIMATED RANGE ON THE SCREEN ADDS UP WITH THE MATH FOR ONLY HAVING ABOUT 10 GALLONS IN THE TANK, 36.3 AVERAGE WITH JUST OVER 10 GALLONS GIVES ME ABOUT 300 MILES, WHICH IS ABOUT WHAT THE ODOMETER SEES PER FILL FROM 1/4 FULL, WHEN I USUALLY FILL UP. IT'S BEEN ALMOST A YEAR AND TOYOTA HAS BEEN OF ZERO ASSISTANCE EVEN ACKNOWLEDGING THIS, THOUGH 2 DEALERSHIPS IN TEXAS (WHERE I BOUGHT IT) TOLD ME IT WAS A KNOWN ISSUE, AND 2 IN HAWAII (WHERE I LIVE NOW) REPEATED THAT INFO. AGAIN, THIS IS A HYBRID XSE - THE PREMIER MODEL FOR SPORTING I WANTED, THE LIGHT SPORTING I DO ANYWAY, AND IT HAS OTHER PROBLEMS TOO. ONE IS DECADES OLD WITH THE RAV4 (WINDOW RATTLE), THE OTHER IS WITH THE A/C SWITCHING BETWEEN MODES. I CAN LIVE WITH THE OTHER TWO, BUT NOT GETTING WHAT WAS ADVERTISED IN THE FUEL TANK IS WORTHY OF COMPLAINT SEEING AS HOW MANY HUNDREDS OF OTHERS POSTED ONLINE ABOUT IT THIS PAST YEAR. TOYOTA NEEDS TO ADDRESS THIS PROBLEM BEFORE IT BECOMES YET ANOTHER LEGAL BATTLE FOR THEM.
Fuel/propulsion system, Mar 8, 2020
OWNERS MANUAL STATES GAS TANK HOLDS 14.5 GALLONS. HOWEVER WHEN TANK IS EMPTY I AM ONLY ABLE TO GET 10 TO 11 GALLONS INTO VEHICLE BEFORE THE PUMP AUTO SHUTS OFF. THE VEHICLE'S RANGE IS ADVERTISED TO BE 550+ MILES (DEPENDING ON CURRENT MPG), HOWEVER THE TRIP COMPUTER ONLY SHOWS AN ESTIMATED RANGE BASED ON A 10/11 GAL TANK.
Service brakes, Fuel/propulsion system, Mar 8, 2020
2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES.
Fuel/propulsion system, Mar 7, 2020
THE GAS TANK OF MY 2019 TOYOTA RAV4 LE HYBRID WILL ONLY FILL TO ABOUT 3/4 OF A TANK. MY RAV4 HAS A 14.5 GALLON FUEL TANK. WHEN I AM NEAR ZERO MILES OF RANGE REMAINING, I OFTEN GET LESS THAN 8 GALLONS AT FILL UP. THERE IS NOT A PROBLEM WITH THE GAS GAUGE. THE TANK READ FULL ONLY ONCE, WHEN THE DEALER FILLED THE TANK PRIOR TO DELIVERY TO ME. I DON'T LIKE TO DRIVE WITH LESS THAN A 1/4 TANK OF GAS, AS GAS IS USED TO COOL THE FUEL PUMP. THIS RESULTS IN MOST FUEL STOPS ONLY ACCEPTING BETWEEN 4 AND 6 GALLONS OF GAS. I RECENTLY TOOK A 3000 MILE TRIP THAT WAS 95% HIGHWAY DRIVING AND THAT WAS MY EXPERIENCE DURING THE TRIP.
Fuel/propulsion system, Mar 7, 2020
FUEL TANK FOR THIS 2019 RAV4 HYBRID WILL NOT ACCEPT FULL TANK OF GAS. ONE MUST TOP OFF AND POTENTIALLY SPILL FUEL TO GET IT TO AN ACCEPTABLE RANGE. TANK CAPACITY IS 14.5 GALLONS WITH RANGE OF APPROXIMATELY 550-580 MILE. ONLY CAN HAVE GAS FILL TO ABOUT 9 GALLON WITH RANGE OF 360 MILES. THIS IS VERY UNFORTUNATE FOR A OTHERWISE GOOD CAR. IT HAS BEEN ON GOING SITUATION GETTING WORSE SINCE LAST YEAR.
Fuel/propulsion system, Mar 7, 2020
WHEN THE 14.5 GAL TANK IS EMPTY FUEL TANK LIGHT ON AND NO MILEAGE REMAINING SHOWING E YOU CAN ONLY FILL 8 - 8.5 GAL BEFORE PUMP SHUTS OFF. TANK CAN NOT BE FILLED PAST THAT AMOUNT. THIS CAUSES A LOSS OF AROUND 200 - 250 MILES FROM THE ADVERTISED MILEAGE PER TANK SPECIFIED BY THE MANUFACTURER DUE TO THE LOSS OF THE 6 - 6.5 GAL THAT THE TANK CAN NOT BE FILLED. DEALERSHIP WILL NOT ATTEMPT TO FIX, TOYOTA REPORTS A FIX OR TIMELINE IS UNKNOWN AND THEY CONTINUE TO INVESTIGATE THE ISSUE.
Fuel/propulsion system, Mar 5, 2020
GAS TANK DOES NOT FILL FULLY. ONLY FILLS TO 10 GALLONS EACH TIME I FILL IT UP, WHICH ONLY GIVES ME AROUND 400 MILES OF DRIVING.
Fuel/propulsion system, Mar 4, 2020
PURCHASED A 2019 RAV4 XSE ON JULY 6TH 2019. THE FUEL TANK WILL NOT ACCEPT A FULL TANK OF GASOLINE. THE GAUGE NEVER DISPLAYS MORE THAN 3/4 - 7/8 OF A TANK. ATTEMPTS TO TOP OFF LEADS TO FUEL OVERFLOW. DEALERSHIPS ALL PROVIDE A "WE'VE NEVER HEARD OF THIS" DESPITE MULTIPLE CLASS ACTION LAWSUITS.
Fuel/propulsion system, Mar 4, 2020
I'M UNABLE TO PUT NO MORE THAN 10 GALLON OF GAS EVEN THO MAX GAS TANK IS 14.5. A LOT LESS MILEAGE THAN TOYOTA CLAIM.
Fuel/propulsion system, Mar 3, 2020
BOUGHT A 2019 TOYOTA RAV 4 HYBRID XLE SEPTEMBER 27 2019.. REPORTED GAS FILLING PROBLEM TO TOYOTA ON DECEMBER 23 2019 AFTER COMING TO WITS END ON PUTTING GAS IN VEHICLE..CAN ONLY GET ABOUT 9 GALLONS INTO THE 14,5 GALLON TANK. WHEN I TRY TO GET MORE GAS IN IT IT BACK SPLASHES AND SPILLS OUT WHICH IS A MAJOR ENVIRONMENTAL AND SAFETY ISSUE.. ALSO HAD DEALER LOOK AT IT AND THERE IS NO FIX AT THIS TIME SO THEY SAY SO HAVE REQUESTED FULL REFUND ON VEHICLE AS ONE OF THE DEALER OPTIONS GIVEN ME. SO I HAVE THREE CASE NUMBERS. ONE THRU TOYOTA MAIN HEADQUARTERS THEN ONE THRU DEALER THEN ANOTHER FOR REFUND REQUEST THRU TOYOTA.. ON ANOTHER NOTE I ALSO REPORTED TO TOYOTA THAT MY GAS GAUGE GETS STUCK ON FULL AFTER GOING DOWN PROPERLY FOR 100 PLUS MILES DRIVEN THEN THE GAS GAUGE ALL OF A SUDDEN OUT OF THE BLUE GOES UP OVER FULL AND ITS SHOWS WELL OVER 550 MILES BEFORE RUNNING OUT OF GAS WHICH IS MILES TO EMPTY I CAN'T EVEN GET IT TO AFTER TRYING TO FILL IT SLOWLY FOR 15 -20 MINUTES.. .. TRIED MULTIPLE RESETS TO HELP CORRECT BUT THEY DON'T WORK PROPERLY AND THAT WAS CONFIRMED BY DEALER THAT RESET DOESN'T WORK CORRECTLY..
Fuel/propulsion system, Mar 2, 2020
I CANNOT COMPLETELY FILL UP THE GAS TANK. WHEN THE GAUGE SHOWS EMPTY, I CAN ONLY GET 9-10 GALLONS IN. THE SPECS SAY IT HAS A 14.5 GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK. THE CRUISING RANGE IS LESS THAN 400 MILES, FAR LESS THAN WHAT IS ADVERTISED. I'VE BEEN CALLING THE DEALERSHIP AND TOYOTA CORPORATE SINCE OCTOBER 2019 AND AM STILL BEING TOLD THAT "TOYOTA IS INVESTIGATING IT"
Fuel/propulsion system, Mar 1, 2020
I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY.
Fuel/propulsion system, Feb 28, 2020
WHILE FEELING THE GAS, AT ALMOST EMTPY, I DIDN,'T WENT ABOVE THE 10 GALLONS. THIS REQUIERED ME TO GO MULTIPLE TIMES TO THE GAS STATION TO FILL IO THE GASTANK. MOREOVER, THE GAS RANGE HAS DECREASED FROM ALMOST 500 MILES TO LESS THAN 380 MILES IN RANGE FROM 2 MONTHS AGO TILL NOW. THE MILAGE OF THE VEHICLE IS LESS AROUND 2,800 MILES. VEHICLE WAS BOUGHT IN AUGUST OF 2019
Fuel/propulsion system, Feb 27, 2020
WHEN FUELING THE VEHICLE, THE AUTO SHUTOFF AT THE GAS PUMP SHUTS OFF BEFORE THE FUEL TANK IS COMPLETELY FILLED. OCCURS AT MULTIPLE GAS STATIONS REGARDLESS OF THE AMOUNT OF FUEL REMAINING IN THE TANK.
Fuel/propulsion system, Feb 26, 2020
FUEL TANK WILL NOT FILL CORRECTLY. IF I OVER FILL IT AFFECTS THE VAPOR RECOVERY SYSTEM OF THE RA 4 HYBRID. HAVE TO BE EXTREMELY CAREFUL NOT TO RUN OUT OR GASOLINE.
Fuel/propulsion system, Feb 26, 2020
WHEN FUELING, THE TANK WILL NOT COMPLETELY FILL. IF YOU ATTEMPT TO CONTINUE TO FILL VERY SLOWLY THE TANK OVER FILLS AND YOU HAVE PROBLEMS WITH THE VAPOR RECOVERY SYSTEM.
Fuel/propulsion system, Feb 26, 2020
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Fuel/propulsion system, Feb 21, 2020
THE VEHICLE WILL NOT ACCEPT MORE THAN 10 GALLONS OF FUEL AND MILEAGE RANGE IS SIGNIFICANTLY LOWER THAN EXPECTED/ADVERTISED ON A 14.5 CAPACITY TANK
Fuel/propulsion system, Feb 20, 2020
WHEN THE FUEL GAUGE INDICATES THAT THE TANK IS NEARLY EMPTY, MY VEHICLE WILL ONLY ACCEPT ABOUT 10 GALLONS OF FUEL UNTIL PUMP SHUT-OFF. AS A RESULT MY VEHICLE FAILS TO MEET TOYOTA MILEAGE RANGE SPECIFICATIONS OF 580 MILES AND ONLY MAKES ABOUT 400 MILES. MOREOVER, IF TRYING TO FILL UP WITH 15 GALLONS OF FUEL AND GOING BEYOND PUMP SHUT-OFF THERE IS A RISK OF OVERFILL AND FIRE HAZARD. KOONS DEALERSHIP REFUSES TO ACKNOWLEDGE THE DEFECT WHICH SHOULD BE COVERED BY WARRANTY.
Fuel/propulsion system, Feb 19, 2020
I HAVE A 2019 TOYOTA RAV4 XSE HYBRID. I BOUGHT IT BRAND NEW WITH ROUGHLY 300 MILES ON IT AND SINCE THEN HAVE PUT ON AN ADDITIONAL 5700. I BOUGHT IT IN NOVEMBER AND IT IS NOW FEBRUARY. I WAS INFORMED AND RESEARCHED TOLD ME THAT THE FUEL TANK WAS 14.5 GALLONS. YET, EVERY TIME I GO TO FILL UP THE TANK ONCE THE LIGHT HAS CAME ON, I CAN ONLY GET ROUGHLY 8.5-9 GALLONS OF FUEL IN AND THEN THE PUMPS SHUT OFF. I HAVE FILLED UP MORE THAN 15 TIMES AND EVERY SINGLE TIME AT NUMEROUS DIFFERENT PUMPS, THIS SAME THING HAPPENS. I AM ABLE TO SQUEEZE IN ROUGHLY ANOTHER 2-3 GALLONS BUT I HAVE NEVER SEEN ANYWHERE CLOSE TO 13 GALLONS LET ALONE THE ADVERTISED 14.5. WE ARE SUPPOSED TO GET A MAX OF 580 MILES PER TANK AND THE AVERAGE I GET WITH THIS LESS AMOUNT OF GAS I CAN PUT IN IS ROUGHLY 410-430.
Fuel/propulsion system, Feb 19, 2020
UNABLE TO FILL GAS TANK WITH 14.5 GALLONS EVEN WHEN EMPTY. MAXIMUM AMOUNT OF GAS THAT CAN BE FILLED IS APPROXIMATELY 10 GALLONS EVEN WITH LOW FUEL LIGHT ON. COMMON ISSUE MENTIONED ON NUMEROUS ONLINE RESOURCES.
Fuel/propulsion system, Feb 19, 2020
THE VEHICLE'S LISTED FUEL TANK CAPACITY IS 14.5 GALLONS. I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9.5 GALLONS EVEN THOUGH THE FUEL GARAGE WAS REGISTERING EMPTY AND THE COMPUTER WAS SHOWING 14 MILES TO EMPTY. TOYOTA AND THE DEALERSHIPS KNEW OF THIS PROBLEM IN THE SUMMER OF 2019 YET CONTINUED TO SELL THIS VEHICLE WITHOUT INFORMING CUSTOMERS OF THE ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED.
Fuel/propulsion system, Feb 18, 2020
OUR NEW IN AUGUST OF 19 HYBRID RAV4 HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO. WE STARTED AN OPEN CASE ON THIS WITH TOYOTA WITHIN A FEW MONTHS OF NEW LAST FALL, AND TO DATE THEY STILL HAVE NO FIX FOR THE ISSUE. IT APPEARS SIMILAR TO A BLADDER PROBLEM THEY HAD WITH PRIUS GAS TANKS SOME YEARS AGO, BUT THEY REFUSE TO DISCUSS WHAT THEY ARE DOING TO FIX IT.