2009 Toyota Tacoma
Problems, recalls and owner-reported issues
Suspension is the leading concern among 519 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Tacoma model years with reports.
Of the 2009 reports, 25 involved a crash and 18 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Seats, front assembly, seat heater/coolerJun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Campaign 16V396000 on NHTSA.gov
Seats, front assembly, seat heater/coolerNov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Campaign 14V743000 on NHTSA.gov
Suspension, rear, springs, leaf spring assembly, leafSep 29, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2005-2011 Toyota Tacoma Pre-Runner and 4x4 vehicles manufactured September 14, 2009, to October 11, 2010. In the affected vehicles, one of the leaf springs may fracture due to stress or corrosion. While being driven, the broken leaf could move out of position and contact surrounding components including the fuel tank, possibly puncturing the tank and causing a fuel leak.
If the fuel tank leaks fuel from being punctured, there is an increased risk of a fire.
Toyota will notify owners and dealers will install new rear leaf spring assemblies. The recall began on January 29, 2016. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V604000 on NHTSA.gov
Equipment, other, labelsAug 4, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 110, "Tire Selection and Rims for Passenger Cars."
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Campaign 14V475000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleApr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Campaign 14V168000 on NHTSA.gov
Seat beltsAug 7, 2013
Toyota is recalling certain model year 2005-2010 Tacoma Access Cab vehicles manufactured September 14, 2004, through March 29, 2010; and model year 2011 Tacoma Access Cab vehicles manufactured July 1, 2010, through September 7, 2011. If the access doors are repeatedly and forcefully closed, the screws that attach the seat belt pre-tensioner to the seat belt retractor can loosen over time. If the screws loosen completely, the seat belt pre-tensioner and the retractor spring cover could detach from the seat belt retractor.
If the seat belt pre-tensioner detaches from the seat belt assembly, the seat belt pre-tensioner will not perform as designed, increasing the risk of injury in a severe crash.
Toyota will notify owners, and dealers will inspect the seat belt assemblies. Based on the inspection, the seat belt assembly will be replaced or new pre-tensioner screws will be installed with thread-locking sealant and a retractor spring cover with stopper ribs to prevent loosening of the screws. These services will be provided at no cost to the owner. The recall began during February 2014. Owners may contact Toyota at 1-800-331-4331.
Campaign 13V337000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveJan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Campaign 13V014000 on NHTSA.gov
Air bags, frontalMar 7, 2012
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2009 TACOMA VEHICLES, MANUFACTURED FROM SEPTEMBER 14, 2004, THROUGH AUGUST 29, 2008. OVER TIME, STEERING WHEEL VIBRATION MAY DAMAGE THE SPIRAL CABLE ASSEMBLY (CLOCKSPRING) THAT POWERS THE DRIVERS AIR BAG MODULE. IF DAMAGE OCCURS, THE AIR BAG WARNING LAMP WILL ILLUMINATE AND THE AIR BAG MAY BECOME DEACTIVATED.
IN THE EVENT OF A CRASH, THE DRIVERS SIDE AIR BAG MAY NOT DEPLOY, INCREASING THE RISK OF PERSONAL INJURY.
TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SPIRAL CABLE ASSEMBLY, FREE OF CHARGE. AN INTERIM LETTER IS EXPECTED TO BE MAILED TO OWNERS DURING APRIL 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 12V092000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsMar 4, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 FJ CRUISER, LAND CRUISER, TACOMA, SEQUOIA AND TUNDRA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." WHEN FACTORY-INSTALLED WHEELS AND TIRES WERE REPLACED WITH TOYOTA AUTHORIZED ACCESSORY WHEELS AND LT TIRES PRIOR TO FIRST SALE, THE TIRE PRESSURE MONITORING SYSTEMS WERE NOT RE-CALIBRATED CORRECTLY AND THEREFORE DO NOT START ILLUMINATING THE LOW TIRE PRESSURE WARNING TELLTALE AT THE REQUIRED MINIMUM ACTIVATION PRESSURE.
FAILURE TO WARN OF TIRE DEFLATIONS IS A NON-COMPLIANCE WITH FMVSS 138 AND COULD LEAD TO TIRE FAILURE INCREASING THE RISK OF A CRASH.
FOR THE LAND CRUISER, SEQUOIA, TACOMA AND TUNDRA VEHICLES, THE DEALER WILL RE-CALIBRATE THE TIRE PRESSURE MONITORING SYSTEM ON AFFECTED VEHICLES AND INSTALL AN UPDATED TIRE AND LOADING INFORMATION LABEL AT NO CHARGE. FOR THE FJ CRUISER VEHICLES, THE TPMS CANNOT BE RESET SO THE ELECTRONIC CONTROL UNIT (ECU) FOR THE TPMS WILL BE REPLACED. TOYOTA IS CURRENTLY DEVELOPING THE REMEDY ECU. IF AN OWNER IS NOT CERTAIN WHETHER HIS OR HER VEHICLE IS EQUIPPED WITH THESE ACCESSORIES, PLEASE CONTACT ANY TOYOTA DEALER FOR AN INSPECTION AT NO CHARGE. THE SAFETY RECALL BEGAN ON MARCH 31, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Campaign 11V148000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Campaign 10V036000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Campaign 10V035000 on NHTSA.gov
Vehicle speed control, accelerator pedalOct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Campaign 09V388000 on NHTSA.gov
Equipment, other, labelsJun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Campaign 09V223000 on NHTSA.gov
Representative owner complaints: suspension
119 reports, newest first. Show all
Suspension, Oct 22, 2023
Frame is rusted out under engine above axle housing.
Suspension, Aug 17, 2023
I have a 2009 Toyota Tacoma that has a significant amount of frame rust. I have recently learned that Toyota lost a class action lawsuit on this model of Tacoma because the frames would rot quickly. I was not aware of this recall, nor was I notified and because of that I missed the 12-year windows for Toyota to replace the frame. Toyota's Owner app made no mention of this either. The only recall that I received was an issue with leaf springs which I had corrected when the parts came in. I'd like to know what I can do to have my truck's frame replaced, or something comparable.
Steering, Suspension, Power train, Aug 8, 2023
ODI #11516361 I bought this 2009 Toyota Tacoma with 20,990 miles on it on 11/22/2019. Then the pandemic hit the USA and the truck sat for many months. Then in April 2023 I brought the truck in for repairs and the mechanic told me the frame was rusted real bad and that the recall was past the deadline. I brought it to Toyota of Watertown Dealership on 4/07/2023 with 33,348 miles on it and they said there was nothing they could do because the truck was over the 12 years of manufacturing recall date. My truck was manufactured on 8/20/2009, so my recall ended on 8/20/2021. I owned the truck for 19 months during the recall and I never received a recall notice from Toyota. If I had known I would have had it inspected before the 12 years were up and Toyota would have been responsible for the rusted out frame. Toyota is negligent and liable for not informing me of the recall. Now I am stuck with a rusted out dangerous vehicle.
Suspension, Structure, Mar 24, 2023
Went for an inspection and entire frame is completely rotting out. Could have ben killed. Truck only has 65,000 miles on it because it was previously owned by my 80 year old grandfather. Toyota should have to fix everyone of these issues not just a certain time frame.
Suspension, Dec 6, 2022
frame and leaf spring rusting badly. if the frame or leaf spring brakes while driving will cause accident and possible fire from hitting by fuel tank putting my life and the lives of others in truck as well as persons near truck. I had truck in for tire rotation in 8/2022 problem was reported. frame starting to rust badly will not be able to lift vehicle from the frame soon. no warning has been reported. vehicle has been recalled. No recall was sent to me about problem now the company will not fix
Suspension, Other or unspecified, Mar 14, 2022
The chassis of my truck is rusting through. I took it to the dealership and was told that the recall for the vehicle chassis expired in 2019. I told them I was not aware of the recall. They then told me the recall was extended until 2021. I told them I brought the vehicle in for a recall repair in 2020 and asked that they check for all recalled repairs. They said they couldn't help me and directed me to the manufacturer. I called Toyota and they claimed that I was ineligible for a recall. Every repair shop I've gone to told me that this is a very common defect with Toyota and everyone gets it resolved through recall. Please assist me.
Suspension, Oct 12, 2021
The contact owns a 2009 Toyota Tacoma. The contact stated while the vehicle was at a local dealer they informed the contact that their vehicle frame was rusted and needed to be replaced. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V604000 (SUSPENSION) however the VIN was not included. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 75,000.
Suspension, Dec 30, 2020
FRAME HAS BEEN EXCESSIVELY ROTTED LIKE MANY OTHER TACOMAS IN THIS YEAR. THERE IS NO REMEDY BEING GIVEN BY A TOYOTA REP.
Suspension, Aug 22, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC UNDERGOING REGULAR MAINTENANCE, THE CONTACT'S HUSBAND WAS INFORMED THAT THE LEAF SPRING WAS RUSTED. THE VEHICLE WAS TAKEN TO FRANKFORT TOYOTA (1001 LEESTOWN RD, FRANKFORT, KY 40601, (502) 695-1500), BUT THE DEALER COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS UNKNOWN.
Suspension, Dec 9, 2018
FRONT LOWER BALL JOINTS EARLY SIGNS OF FAILURE COULD LEAD TO MAJOR ACCIDENT. CLUNKING SOUNDS FROM FRONT END. GREASE ALREADY LEAKING. FEAR OF JOINT FAILURE.
Suspension, Seat belts, Structure, Nov 19, 2018
TL- THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V604000 (SUSPENSION), 13V337000 (SEAT BELTS) AND 11V148 (TIRE) THE CONTACT CALLED SEVERAL DEALERS INCLUDING THE TOYOTA DIRECT DEALER (614-476-1979, LOCATED AT 4248 MORSE RD, COLUMBUS, OH 43230) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FE
Suspension, Nov 29, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Suspension, Structure, Oct 6, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO CHARLIE'S TOYOTA (451 WESTERN AVE, AUGUSTA, ME 04330 (207) 622-4748) AFTER HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED AND DIAGNOSED, AND WAS INFORMED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS ABLE TO CONFIRM THAT THE PARTS WERE ORDERED. THE FAILURE MILEAGE WAS 204,333. PARTS DISTRIBUTION DISCONNECT.
Suspension, Sep 1, 2017
2005-2011 TOYOTA TACOMA REAR LEAF SPRING RECALL - NHTSA RECALL - 14V-604. PURCHASED REPLACEMENT SPRINGS AND PAID DEALERSHIP TO INSTALL IN AUG. 2013 BECAUSE MY VEHICLE WAS OUT OF WARRANTY AND SPRINGS BROKEN. WHEN RECALL ANNOUNCED IN 2016, I REQUESTED REIMBURSEMENT FOR PARTS & INSTALLATION FROM TOYOTA MOTOR SALES. I HAVE SUBMITTED OVER 10 RESPONSES WITH REQUESTED DOCUMENTATION AND TOYOTA MOTOR SALES REFUSES TO REIMBURSE STATING THEY NEED DOCUMENTATION FROM THE DEALERSHIP WHICH HAS BEEN PROVIDED MORE THAN ONCE. I FILED A BBB COMPLAINT AND THE DEALERSHIP'S RESPONSE WAS TO CONTACT THE MANUFACTURER.
Steering, Suspension, Wheels, Aug 3, 2017
THE WELDS LOWER CONTROL ARM MOUNT ON THE DRIVER SIDE FAILED WHEN I APPLIED THE BRAKES AT HIGH SPEED AND ALMOST CAUSED AN ACCIDENT AND ALMOST COMPLETELY REMOVED MY WHEEL AND THE LOWER CONTROL ARM FROM THE CAR.
Suspension, Jun 5, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MANHATTAN TOYOTA DEALER (LOCATED AT 1500 N DEL SEPULVEDA BLVD, MANHATTAN BEACH, CA 90266) WHERE THE CONTACT WAS INFORMED THAT THE PART WAS ON BACKORDER AND WOULD BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Jun 2, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (RICE'S TOYOTA LOCATED AT 2630 BATTLEGROUND AVE GREENSBORO, NC 27408 336-288-1190) CONFIRMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Apr 6, 2017
WAITED FOR 2 YEARS AND FINALLY GOT CALLED FROM THE DEALER. TODAY I WAS TOLD THAT THE TECHNICIAN WILL INSPECT IT AND IF IN NEED WILL ORDER THE PART. THE MANUFACTURER IN THE RECALL LETTER PROMISE TO REPLACE THE LEAF SPRINGS, THE DEALER WILL REPLACE THEM ONLY IF NEEDED.
Suspension, Mar 28, 2017
NHTSA RECALL NUMBER 14VG-604 I OWN A 2009 TOYOTA TACOMA. CURRENTLY THERE IS A RECALL ON MY TRUCK. NHTSA RECALL NUMBER 14VG-604. I TOOK MY TRUCK INTO THE TOYOTA DEALERSHIP TO HAVE THE PART REPLACED FOR THE RECALL. TOYOTA STATED THEY WERE UNABLE TO REPAIR THE PARTS FOR THE RECALL BECAUSE THE TRUCK HAS AFTERMARKET PARTS ON IT. THEY STATED THAT IT WOULD COST ME AN ADDITIONAL 160 FOR THE U-BOLTS TO BE REPLACED IN ORDER TO REPAIR THE RECALL. I CALLED AND SPOKE WITH THE NATIONAL DOT AND TOYOTA CUSTOMER SERVICE, TO SEE IF THEY WOULD BE ABLE TO REPAIR AND REPLACE ALL THE PARTS NEEDED AT NO COST TO ME BUT WERE UNABLE TO PREFORM THE REPAIR. I AM WRITING THIS COMPLAINT DUE TO THE FACT OF A SAFETY CONCERN.
Suspension, Mar 22, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Mar 2, 2017
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). SAFETY RECALL [XXX]- REAR LEAF SPRINGS. CUSTOMER: [XXX] TOOK CAR TO TOYOTA RICHARDSON IN RICHARDSON TX FOR BRAKE AND RECALL REPAIR IN JUNE 2016. THEY GLADLY FIXED THE BREAKS FOR $600 BUCKS, BUT HAD TO ORDER PARTS FOR THE RECALL AND CALL ME WHEN READY. LEFT A BAD REVIEW ON THEIR REQUESTED CUSTOMER SURVEY BECAUSE IT FELT LIKE A "BAIT AND SWITCH" . WAS CALLED BY SVC DEPT MANAGER. HE ASSURED ME THAT THEY WOULD ORDER THE PARTS AND CALL ME. I NEVER GOT THE CALL. I CALLED THEM ON MARCH 2, 2017 TO FIND THE STATUS OF PARTS, AND NO PARTS WERE ORDERED. NO GUARANTEE THAT THEY WILL HONOR THE SAFETY RECALL. I HAVE ATTACHED A COPY OF THE 1ST PAGE OF THE INVOICE DOCUMENTING THAT THE TRUCK WAS DELIVERED FOR THE REPAIRS THAT I HAVE MENTIONED ABOVE. *DL
Suspension, Jan 30, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Suspension, Jan 23, 2017
I HAVE BEEN WAITING SINCE 9/24/2014 FOR YOU TO MAKE TOYOTA ACCOUNTABLE FOR THEIR VEHICLES. IT IS NOW 1/23/2017 AND YOU HAVE NOT DONE A [XXX] THING! WHY DO I EVEN BOTHER WRITING TO YOU WHEN I KNOW IT'LL BE ATLEAST 2 MORE YEARS BEFORE YOU EVER MAKE TOYOTA BE ACCOUNTABLE FOR THEIR BAD PARTS, ETC... OR IS THIS THE USUAL BUREAUCRATIC STUFF THAT GOES ON IN DC TO MAKE THE CONSUMER FEEL LIKE SOMETHING IS ACTUALLY BEING DONE, WHEN ALL YOU'RE DOING IS WASTING PAPER BY SENDING US RECALL BS THAT REALLY NEVER MATTERS TO YOU ANYWAY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Dec 27, 2016
TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) BUT THE MANUFACTURER HAD NOT SUPPLIED THE REMEDY PARTS FOR AN EXTENDED PERIOD. THE MANUFACTURER WAS CONTACTED AND HAD BEEN UNABLE TO SPECIFY A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Nov 22, 2016
RECEIVED RECALL NOTICE CONCERNING REAL LEAF SPRING POSSIBLE MALFUNCTION IN SEPTEMBER 2014. HAD INSPECTION DONE AT RELIABLE TOYOTA AND THEY CONFIRMED REPIAR NEED. STILL WAITING TO HEAR FROM THEM AS TO WHEN I CAN BRING VEHICLE IN FOR FIX. THIS IS NOVEMBER 2016!! REAR LEAF SPRINGRECALL NOTICE NHTSA 14V604.