2002 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 711 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Jetta model years with reports.
Of the 2002 reports, 32 involved a crash and 71 involved a fire. 75 people were injured and 10 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
106 reports, newest first. Show all
Engine and engine cooling, Other or unspecified, Fuel/propulsion system, Feb 17, 2017
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THERE WAS AN ODOR EMITTING FROM THE VEHICLE, WHICH CAUSED THE REACTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Engine and engine cooling, Engine, Sep 21, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 91,677. .. UPDATED 12/22/16 *BF THE CONSUMER STATED ONE HOSE WAS REPLACED AND THERE IS A HOLE IN ANOTHER HOSE, AND ALSO MISSING BRACKETS. *TR
Engine and engine cooling, Electrical system, Vehicle speed control, Jul 18, 2014
THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LIKE GASOLINE IN THE CAR. THE CD PLAYER, CLOCK AND VEHICLE ELECTRICAL MALFUNCTIONS ON AND OFF. THE ENGINE LIGHT STAYS ON. AUTONATION PERFORMED A MULTI POINT INSPECTION AND SAYS THE CAR NEEDS A TIMING BELT, COOLANT FLANGE AND AFTER RUN PUMP, AND ROLLERS. *TR
Engine and engine cooling, Nov 15, 2012
CHECK ENGINE LIGHT CAME ON. DEALERSHIP CONFIRMED IT IS DO WITH MASS AIR FLOW SENSOR. IT TURNS OUT THAT THIS IS A COMMON PROBLEM WITH VWS THAT THE MANUFACTURER DOES NOT ACKNOWLEDGE AS A MASS RECALL ISSUE. I AM DUMBFOUNDED THAT THIS CAN BECOME AN ISSUE WITH SUCH LOW MILEAGE ON THE CAR. *TR
Engine and engine cooling, Oct 17, 2011, fire
WE WERE TRAVELING 70 MPH ON A HIGHWAY IN OUR 2002 VOLKSWAGEN JETTA WAGON (GLS 1.8T) WHEN, WITHOUT WARNING, AN LOUD "POOF" SOUND WAS HEARD, THE CAR LOST ALL POWER, AND WE SMELLED BURNING PLASTIC. THE CAR REGAINED POWER, THEN A SECOND "POOF" SOUND WAS HEARD, AND THE POWER FLICKERED IN THE CAR, AT WHICH POINT THE CAR BEGAN FILLING WITH SMOKE. WE ROLLED DOWN THE WINDOWS, PULLED OVER TO THE SHOULDER, AND EVACUATED THE VEHICLE. WE PULLED OUT WHAT BELONGINGS WE COULD, BUT RETREATED FROM THE CAR ONCE FLAMES APPEARED ON THE DRIVER'S SIDE INTERIOR. APPROXIMATELY 1 MINUTE LATER, THE ENTIRE CAR WAS ENGULFED IN FLAMES AND WAS A TOTAL LOSS. WE ARE THANKFUL TO HAVE ESCAPED WITH OUR LIVES. HERE ARE THE SPECIFICS OF OUR VEHICLE: MODEL:JETTA TRIM:GLS BODY STYLE:4 DOOR WAGON ENGINE:1.8L I4 20V MPFI DOHC TURBO TRANSMISSION:AUTOMATIC. *TR
Engine and engine cooling, Power train, Jan 5, 2011
FIRST ISSUE, THE ENGINE IS BURNING OIL. I'VE NOTICED THAT MY CAR ENGINE STARTED BURNING OIL WHEN IT HAD ABOUT 50,000 MILES ON IT. IT TOOK ME ALMOST TWO YEARS TO PROVE TO THE VW DEALERSHIP MECHANICS THAT THE ENGINE IS BURNING OIL. AT 73,000 MILES THE VW DEALERSHIP MECHANICS REBUILT THE ENGINE. MY OIL CONSUMPTION NORMALIZED. NOW, AT AROUND 115,000 MILES, I'VE NOTICED THAT THE ENGINE STARTED BURNING OIL AGAIN. 1,800 MILES AFTER AN OIL CHANGE, JIFFY LUBE MECHANIC HAD TO ADD 2.5QT OF OIL. SHOULDN'T THE ENGINE LAST AT LEAST 100,000 MILES AFTER REBUILD? IT SEEMS THAT THIS ENGINE ONLY LASTS 45,000 MILES. THIS FEELS LIKE A MAJOR DEFECT AND VW HAS TO RECALL THE ENGINE. SECOND ISSUE, MY CAR IS ONLY 8 YEARS OLD BUT IT'S ON ITS THIRD TRANSMISSION. I HAD TO REPLACE TRANSMISSION AT 32,000 MILES AND AGAIN AT 73,000 MILES. I'M AT 115,000 AND I'M GETTING VERY WORRIED BECAUSE I'M STARTING TO FEEL LITTLE JERKS. THIS LOOKS TO BE A 40,000 MILES TRANSMISSION. HOW CAN VW DO THIS TO CONSUMERS? IT WOULD SEEM REASONABLE TO ME IF THIS TRANSMISSION GETS RECALLED. I'M NOT EVEN MENTIONING MANY OTHER MALFUNCTIONS. ONE OF WHICH INCLUDES GETTING FLOODED DURING RAINY SEASON. I CAN'T BELIEVE MY CAR, 2002 VW JETTA 2.0L GLS WAS ALLOWED TO BE ON THE MARKET. *TR
Engine and engine cooling, Nov 21, 2010
WAS DRIVING WHILE IT WAS RAINING WHEN ALL OF A SUDDEN MY CAR STARTED JERKING AND WOULDN'T LET ME GO FASTER THAN 15MPH. THE ASR AND CHECK ENGINE LIGHTS WENT ON. I WAS LUCKY ENOUGH TO BE DRIVING AT 6AM WITH NO ONE ON THE STREETS. I HAVE HAD PROBLEMS WITH THIS HAPPENINGS IN THE PAST BUT I READ ONLINE YOU JUST TURN OFF THE CAR AND RESTART IT. I TRIED IT THIS MORNING AND THE LIGHTS WERE STILL ON. THIS WAS AT 6 AM IT IS NOW 9:49 PM AND STILL NO LUCK. I ALSO HEARD IT MIGHT BE DUE TO ENGINE COILS BUT I HAD MINE REPLACED LESS THAN A MONTH AGO. *TR
Engine and engine cooling, Oct 4, 2010
MY 2002 VW JETTA HAS SMELLED OF MELTED CRAYONS SINCE THE DAY THAT I BOUGHT IT. I AM NOT ALONE...JUST DOING A GOOGLE SEARCH BRINGS UP A LOT OF POSTS. VW OF AMERICA IS AWARE OF THE PROBLEM AND IS NOT DOING ANYTHING TO HELP THOSE OF US WITH THIS PROBLEM. THE SMELL IS SO BAD THAT IT GIVES ME A HEADACHE IF I CAN'T HAVE THE WINDOWS DOWN. TURNING ON THE HEAT MAKES THE SMELL EVEN WORSE, SO I AM DREADING THE COLD WINTER. I DON'T KNOW WHAT BREATHING IN THESE FUMES IS DOING TO MY HEALTH. *TR
Engine and engine cooling, Sep 20, 2010
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING BETWEEN 15-20 MPH, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWENTY TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TEN TIMES FOR THE SAME FAILURE. THE CRANK POSITION SENSOR WAS REPLACED WITH NO ADDITIONAL REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE CONTINUED AFTER THE REPAIR. THE CONTACT STATED THAT THERE WAS A VOLUNTARY MANUFACTURER RECALL ASSOCIATED WITH THE CATALYTIC CONVERTER. THE DEALER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THE RECALL DEFECT COULD POSSIBLY BE RELATED TO THE ENGINE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND PLANNED TO SELL THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Engine and engine cooling, Fuel system, Gasoline, Power train, Vehicle speed control, Jul 22, 2010
LOSS OF POWER ON FREEWAY, WITHOUT WARNING. VEHICLE LOST POWER, THEN, WHILE ATTEMPTING TO RESTORE POWER BY 'PUMPING' THE ACCELERATOR, SHIFTED INTO SECOND GEAR, RESULTING IN A VERY RAPID DECELERATION FROM 70 MPH TO 45 MPH. THIS OCCURRED TWICE IN ONE HOUR, AT BOTH TIMES REQUIRING FOLLOWING MOTORISTS TO SWERVE SEVERELY TO AVOID. *TR
Service brakes, Hydraulic, Engine and engine cooling, Feb 17, 2010
ABS WARNING LIGHT AND CHECK ENGINE LIGHT LIT UP IN 2002 JETTA. *TR
Engine and engine cooling, Jan 22, 2010
I RECENTLY PURCHASED A 2002 VW JETTA AND JUST FOUND OUT THAT THE CATALYTIC CONVERTER NEEDS REPLACEMENT. I WAS VERY SURPRISED WHEN MY MECHANIC INFORMED ME HE HAS SEEN MANY 2002 JETTAS WITH THIS PROBLEM. HE SAID IT WAS RELATED TO A PROBLEM WITH A BAD COIL THAT WAS PART OF A RECALL AND CAUSED THE CATALYTIC CONVERTERS TO FAIL ABNORMALLY FAST. I AM VERY DISAPPOINTED THAT IT APPEARS VW KNOWS ABOUT THIS ISSUE AND IS IGNORING THE ISSUE. THE REPAIR COSTS MORE THAN $1000 AND I AM UNABLE TO PASS STATE INSPECTION WITHOUT GETTING IT DONE. *TR
Engine and engine cooling, Power train, Dec 12, 2009
OUR VOLKSWAGEN JETTA DEVELOPED TRANSMISSION ISSUES JUST AFTER THE WARRANTY PERIOD RAN OUT. THE TRANSMISSION JERKS AT LOW SPEEDS, WHEN YOU HIT THE ACCELERATOR. MECHANICS HAVE SAID THERE IS NO SAYING WHEN THIS WILL CONK OUT. THE WATER PUMP ALSO CONKED OUT RECENTLY. REPLACING THE TRANNY IS ABOUT $6000. REPLACING THE WATER PUMP COST US AROUND $900. I HEAR DEALERSHIPS CHARGE A LOT MORE FOR THIS SERVICE. THE VOLKSWAGEN JETTA IS TOO EXPENSIVE A CAR, FOR IT TO HAVE SUCH POOR QUALITY. HOPE SOMEONE CAN HELP MAKE THEM PAY FOR RIPPING CUSTOMERS OFF IN THIS WAY. THIS OUTRAGEOUS. *TR
Engine and engine cooling, Oct 29, 2009
2002 VW JETTA 2.0 STOPPED AND SPUTTERED ON MAIN HIGHWAY BECAUSE OF IGNITION COIL FAILURE. THE CAR HAS 7500 MILES AND VW ACKNOWLEDGES THE PROBLEM FOR 1.8 LITER ENGINES BUT NOT FOR 2.0 LITER. THEY ARE RECALLING 90000 1.8 CARS BUT ARE CHARGING $600 FOR THE 2.0 FIXES. SURELY, THEY BOUGHT THEM FROM THE SAME SUPPLIER. *TR
Engine and engine cooling, Sep 18, 2009
I BOUGHT A 2002 VOLKSWAGEN JETTA GLS FROM A USED CAR DEALER LAST APRIL. I HAVE HAD A COUPLE PROBLEMS THAT I THOUGHT WAS UNIQUE TO MY SPECIFIC CAR, HOWEVER, AFTER HOURS OF RESEARCH I'VE FOUND THAT NUMEROUS OTHER JETTA OWNERS ARE HAVING SOME OF THE SAME PROBLEMS. 1. THE VEHICLE SMELLS LIKE CRAYONS 2. THE HEATER STOPS WORKING AND ONLY BLOWS OUT HOT AIR. 3. THE ENGINE EATS OIL AND HAS A PROBLEM WITH SLUDGE. THIS IS INAPPROPRIATE AND NO ONE IS TAKING ANY RESPONSIBILITY OR HAS A REMEDY FOR THESE PROBLEMS. I'M AFRAID THE FUMES FROM THE VEHICLE MAY BE TOXIC AND AM UNABLE TO GET RID OF THE CAR. *TR
Engine and engine cooling, Aug 15, 2009
2002 VW JETTA VR6 WITH CYLINDER NO. 5 MISFIRING, ROUGH IDLE AND CHECK ENGINE STAYS ON. VEHICLE TAKEN TO THE DEALER WHERE IT WAS PURCHASED, THEY REPLACED THE COIL PACK INJECTORS AND THE CAR HAS BEEN TUNED, HOWEVER, THE TECH'S AT THE DEALER CAN NOT PINPOINT THE PROBLEM AND THE CAR WILL NOT PASS THE STATE INSPECTION. *TR
Engine and engine cooling, May 13, 2009
I OWN VW JETTA 1.8 TURBO 2002, AT 2005 HAD A COOLANT BOTTLE LEAKING INTO CONNECTION,CLUSTER, COOLANT FOUND AT CONNECTOR. SINCE MY CAR WAS UNDER EXTENDED WARRANTY BY MASTERGUARD THEY JUST DID A PATCH WORK OVERLAYING HORNS TO CLUSTER AND REPLACING THE COOLANT BOTTLE AND CAP LEAVING ALL MAJOR WORK WHICH NEED TO BE DONE AT THIS CASE TO PREVENT FOLLOWING DAMAGE OF ENTIRE WIRING SYSTEM CAUSING COMPLETE FAILURE OF THE CAR. SO I WOULD PAY FROM MY WALLET $ 6000 OR MORE WHEN WARRANTY EXPIRES. MY CAR NOW STARTED HAVING ALL THIS PROBLEM DUE TO THAT COOLANT MIGRATION LEFT THERE. IT'S A MANUFACTURER DEFECT AND NEEDS TO BE REPAIRED BY MANUFACTURE. SO,WHO IS GOING TO PAY NOW FOR THAT? CLASS ACTION NEED TO BE TAKING AGAINST VW!!! *TR
Engine and engine cooling, May 4, 2009
VOLKSWAGEN JETTA 2002 COOLING FAN FAILURE/ INOPERATIVE I'VE BEEN TRYING TO LOCATE THE PROBLEM FOR ABOUT 2 MONTHS WITH NO LUCK AND I ALSO DID RESEARCH ON THE WEB AND THERE ARE QUITE A FEW PEOPLE THAT HAVE THIS SAME EXACT ISSUE SOMEONE PLEASE HELP. *TR
Steering, Engine and engine cooling, Visibility, May 1, 2009
MY DRIVER'S SIDE WINDOW SUDDENLY STOPPED WORKING. I TOOK IT TO A REPAIR SHOP AND THE MECHANIC SAID THAT PIECE THAT HOLDS THE WINDOW IN PLACE WAS STRETCHED AND ABOUT TO BREAK. WHEN I SPOKE WITH A FRIEND WHO USED TO OWN A JETTA OF THE SAME YEAR, MAKE, AND MODEL AS MINE, HE SAID THAT THE SAME THING HAD HAPPENED TO HIS VEHICLE. HE SAID THAT THERE HAD BEEN A RECALL ON THIS PART. WHEN I CHECKED THE NHTSA'S WEB SITE, HOWEVER, I COULD NOT FIND THIS RECALL. *TR THE CONSUMER HAD PROBLEMS WITH THE ENGINE AND THE STERRING COLUMN WAS DEFECTIVE. THE ENGINE LIGHT ILLUMINATED RIGHT AFTER THE VEHICLE WAS PURCHASED. UPDATED 06/01/09.*JB
Engine and engine cooling, Equipment, Mar 21, 2009
I HAVE TWO PROBLEMS, ONE WITH TEMPERATURE COOLANT SIGN. MANY JETTA'S HAVE THIS PROBLEM, IT OCCURS EVERY TIME I TURN ON THE CAR, SIGN ALWAYS COMES ON. THIS CAUSES SIGNALS AND COMPUTER PROGRAMS IN THE CAR TO BE CONFUSED, AND IS ALWAYS A DANGEROUS LIGHT BECAUSE I NEVER KNOW IF THERE IS SOMETHING WRONG WITH MY CAR'S COOLANT OR RADIATOR. I HAVE REPLACED THIS PART ABOUT TWO TIMES THROUGH A MECHANIC SHOP WITH A VW PART TWICE. STILL IS A FAILURE, AND I READ MOST JETTAS HAVE THIS PROBLEM AND IT IS RIDICULOUS THAT VW CAN NOT FIX THIS EXPENSIVE PART FOR ITS CUSTOMERS. ALSO I HAD A PROBLEM WITH MY ALTERNATOR ONE DAY AGO. MY VEHICLE WAS FORCED TO STALL ON THE MIDDLE OF THE HIGHWAY CAUSING ME ALMOST TO GET INTO AN ACCIDENT. FOR SOME REASON MY CAR LOST ALL ITS POWER, BATTERY WAS ONLY ONE OR TWO WEEKS OLD, AND NOW MY ALTERNATOR DIED. MY CAR HAS ONLY 71,400 MILES ON IT, IT IS NOT VERY OLD, IT IS A MAJOR CONCERN TO SEE AN ALTERNATOR DIE THAT EARLY IN THE CAR, MAKES ME WONDER WHAT OTHER MAJOR PROBLEMS I HAVE IN THE FUTURE, LET ALONE WHAT I HAD IN THE PAST. NOW I HAVE TO FIX THIS CAR, AND WILL TAKE ONE WEEK TO FIX AND GET THE PART READY, COSTING ME ALMOST $600 IN REPAIR. NOT ONLY DID MY CAR BREAK DOWN ON THE HIGHWAY BUT THE CAR SMELT LIKE IT WAS BURNING, VERY DANGEROUS!!THIS A VW DEFECT, AND SHOULD BE ADDRESSED TO ALL VW OWNERS ABOUT THEIR ALTERNATORS, IT DOESN'T FEEL SAFE IF THIS CAR KEEPS BREAKING DOWN, TIRED OF THIS CAR.OTHER RECALLS ABOUT THIS VEHICLE MAKE ME WANT TO QUESTION WHETHER TO DRIVE IT NOT, IF IT HAS A COUNTRY WIDE BRAKE PROBLEM IN THIS CAR. *TR
Engine and engine cooling, Nov 12, 2008
TIMING BELT WAS REPLACED AT 89,000 MILES PER MY REQUEST AT VW DEALERSHIP MOTOR MOUNT BOLTS FAILED AT 136,000, MOTOR DROPPED ONTO CROSSMEMBER AND STEERING COMPONENTS. ONLY ONE OF TWO HORIZONTAL BOLTS WAS PRESENT AT FAILURE, REMAINING ONE BOLT SHEARED OFF AT BLOCK. *TR
Parking brake, Engine and engine cooling, Electrical system, Exterior lighting, Service brakes, Electric, Interior lighting, Jun 18, 2008
CHECK ENGINE LIGHT CONTINUOUSLY COMES ON, COMPLETED RECALL FOR BRAKE SWITCH, EPC LIGHT CONTINUES TO COME ON, CAR STALLS WHILE WAITING FOR A LIGHT TO CHANGE VERY DANGEROUS. AFTER A NIGHT OF RAIN, LEAK IN PASSENGER SIDE FLOOR MOLD GROWING CAR WILL HAVE A VERY HARD START OR NO START AT ALL IN THE MORNING, REPLACED BATTERY 3 TIMES. CHANGED O2 SENSOR 2X, CAR BURNS OIL CONTINUOUSLY, INTERIOR LIGHTS GO OUT WHEN THEY FEEL LIKE IT, BRAKE LIGHTS DIE OUT FAST, CHANGED BRAKE LIGHTS AND SIGNAL LIGHTS AT LEAST 5X. *TR
Engine and engine cooling, Jun 16, 2008
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING LESS THAN 10 MPH IN THE DRIVEWAY, THE VEHICLE DROVE VERY ROUGHLY AND FELT AS IF IT WOULD SHUT OFF. MINUTES LATER, THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE ENGINE COIL FAILED. THE VEHICLE WAS REPAIRED AND WORKED FINE FOR A MONTH BEFORE THE FAILURE RECURRED. SHE TOOK THE VEHICLE BACK TO THE LOCAL MECHANIC AND HAD THE VEHICLE REPAIRED FOR A SECOND TIME. THE VEHICLE WORKED NORMALLY TEMPORARILY, BUT THREE WEEKS LATER, THE ENGINE LIGHT ILLUMINATED AGAIN. THE MECHANIC STATED THAT THE ENGINE COIL FAILED AGAIN AND THEY REPLACED IT WITH A DIFFERENT PART. SINCE THE MOST RECENT REPAIR, THE VEHICLE HAS BEEN WORKING PROPERLY. THE CONTACT RESEARCHED THE FAILURE AND DISCOVERED NUMEROUS CONSUMERS WITH THE SAME VEHICLE, WHO ALSO EXPERIENCED THIS SAME FAILURE. THE FAILURE MILEAGE WAS 121,000 AND CURRENT MILEAGE WAS 122,000.
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, May 19, 2008
I PURCHASED THE 2002 VOLKSWAGEN JETTA IN AUGUST OF 2006. THE FIRST SET OF REPAIRS WAS ON 3/2007 AT 64,332 MI CHECK ENGINE LIGHT MULITPLE MISFIRES: P0300, P0301, P0302, P0303, P0304 REPLACED IGNITION COILS COST: $200.11 SECOND REPAIR TOOK PLACE IN APRIL OF 2007 TOOK CAR IN FOR RECALL - REPLACEMENT OF BRAKE LIGHT SWITCH CHECK ENGLINE LIGHT WAS BACK ON - REPLACED TEMP. SENSOR COST: $199.33 CAR WAS JERKING INTO GEAR, DOWNSHIFTING HARD AND SLUGGISH. BROUGHT CAR INTO DEALSERHSIP IN APRIL 2008 WORN STRUT BRUSHINGS NEEDS REAR PADS NEEDS ROTORS CHECK ENGLINE LIGHT ON AGAIN NEEDS NEW COILS AGAIN SPARK PLUGS TEMP SENSOR AGAIN NEW T-STAT FANS NOT WORKING HOSES UNDER INTAKE BROKEN NEEDS NEW TRANSMISSION DIAGNOSIS COST: $149.21 ESTIMATED COST OF REPAIR: $6,500.00. *TR
Engine and engine cooling, Mar 3, 2008
TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 45 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE NEAR THE EXHAUST PIPE. THE MECHANIC STATED THAT THE FAILURE WAS ELECTRICAL AND CAUSED THE CATALYTIC CONVERTER TO MALFUNCTION. THE MANUFACTURER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS 80,260 AND FAILURE MILEAGE WAS 79,000.