2002 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 711 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Jetta model years with reports.
Of the 2002 reports, 32 involved a crash and 71 involved a fire. 75 people were injured and 10 people died.
What owners report most often
Recalls and investigations
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V063000 on NHTSA.gov
Exterior lighting, brake lights, switchMay 24, 2006
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 06V183000 on NHTSA.gov
Exterior lighting, hazard flashing warning lights, switchDec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V584000 on NHTSA.gov
Exterior lighting, brake lights, switchFeb 20, 2004
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 04V096000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
THIS CAN RESULT IN A FIRE.
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 02V031000 on NHTSA.gov
Representative owner complaints: exterior lighting
50 reports, newest first. Show all
Exterior lighting, Aug 16, 2006
DT*: THE CONTACT STATED THE BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED, WHETHER THE VEHICLE WAS ON OR OFF. THERE WAS A NHTSA RECALL, # 04V096000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Exterior lighting, Aug 16, 2006
DT*: THE CONTACT STATED THE BRAKE LIGHTS DID NOT WORK. THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN .
Exterior lighting, Jul 28, 2006
I OWN A 2002 VW JETTA. RECENTLY, THE BRAKE LIGHT HAS BECOME INOPERATIVE AT TIMES AND REMAINS ON EVEN WHILE THE VEHICLE IS NOT RUNNING. I HAVE COMPLETED SEVERAL SEARCHES ONLINE AND HAVE LEARNED THAT THERE HAVE BEEN MULTIPLE SAFETY RECALLS FOR 2002 JETTA'S EXHIBITING THE SAME PROBLEM, WITH THE POTENTIAL NUMBER OF UNITS AFFECTED TO BE 377,130 IN 2004 AND 362,000 EARLIER THIS YEAR. WHEN I CONTACTED THE VW DEALERSHIP IN MY AREA TO MAKE AN APPOINTMENT TO HAVE THIS LOOKED AT I WAS TOLD THAT THE REPAIR WOULD BE COMPLETED FREE OF CHARGE AS A RESULT OF THE RECENT RECALL. WHEN I ARRIVED AT THE DEALERSHIP ON THE DAY OF THE SCHEDULED APPOINTMENT I WAS TOLD OTHERWISE. THE GENTLEMAN AT THE DEALERSHIP MENTIONED THAT MY VEHICLE DID NOT FALL IN THE VIN RANGE OF THE RECALL. I THEN CALLED VW OF AMERICA AND WAS TOLD ON TWO SEPARATE OCCASIONS THAT INDEED THE REPAIR WOULD BE COVERED FREE OF CHARGE. I THEN CALLED THE DEALERSHIP TO RESCHEDULE THE APPOINTMENT AND WAS AGAIN TOLD THAT I WOULD HAVE TO PAY FOR DIAGNOSTICS TO BE COMPLETED ON MY VEHICLE AS WELL AS COVERING THE CHARGES FOR PARTS AND LABOR. THE ISSUE REMAINS THAT MY BRAKE LIGHT IS MALFUNCTIONING, THERE HAS BEEN A RECALL WHICH IMPACTS 2002 JETTA'S BUT I SEEM TO GET CONFLICTING INFORMATION FROM DIFFERENT SOURCES. CAN SOMEONE HELP? *JB
Exterior lighting, Equipment, Jul 4, 2006
TURN SIGNAL UNIT CLICKING AT TWICE THE SPEED INTERMITTENTLY WHEN TURN SIGNAL IS NOT EVEN TURNED ON. LIGHTS HAVE NEVER BEEN ACTUATED YET, BUT VW DEALER TOLD ME IT COULD HAPPEN AS MALFUNCTION PROGRESSES. VEHICLE ONLY 4 YEARS OLD WITH 88 000 KMS. NO RECALL BY MANUFACTURER YET, ALTHOUGH DEALER TOLD ME IT IS A RECURRING PROBLEM. COST OF REPLACEMENT FOR STEERING STALK FLASHER UNIT IS 250 DOLLARS. *NM
Electrical system, Exterior lighting, Jun 29, 2006
7TH TIME THIS HAS HAPPENED. CAR IS IMMOBILIZED BY A FAULTY BRAKE LIGHT SWITCH - HAS HAPPENED EVERY SIX MONTHS SINCE WE PURCHASED THE CAR. *JB
Exterior lighting, Jun 22, 2006
DT*: THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THE RECALL REMEDY REPAIR FOR THE BRAKE LIGHT SWITCH, # 04V096000, WERE PREVIOUSLY PERFORMED ON THIS VEHICLE PRIOR TO THE PURCHASE. THE DEFECT HAS REAPPEARED.
Exterior lighting, Jun 13, 2006
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT COME OUT OF PARK WHILE THE BRAKES WERE APPLIED. THE DEALERSHIP DETERMINED THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED.
Exterior lighting, May 19, 2006
THE TURN SIGNAL ON MY 2002 VW JETTA, VIN [XXX] OPERATES AT RANDOM. THIS CONDITION SOMETIMES OCCURS AFTER GOING OVER BUMPS OR AFTER COMPLETING A LANE CHANGE MANEUVER. THE TURN SIGNAL SWITCH IS IN THE CENTER, OR "OFF" POSITION BUT THE TURN SIGNAL / HAZARD FLASHER STARTS AND/OR STOPS AT RANDOM. VW'S SAFETY RECALL VX DATED MARCH 2005 CLAIMS THAT MY VEHICLE IS OUTSIDE THE RANGE OF AFFECTED VINS BUT CLEARLY THIS IS NOT THE CASE. PLEASE INVESTIGATE THIS CONCERN AND CONSIDER FORCING VW TO DO A MORE EXTENSIVE RECALL AS THIS PROBLEM IS NOT JUST ANNOYING, IT IS POTENTIALLY A SAFETY CONCERN. AN ACCIDENT OR ELECTRICAL FIRE COULD POSSIBLY RESULT FROM THIS CONDITION. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Exterior lighting, Apr 20, 2006
2002 JETTA REAR LIGHTS WORK INTERMITTENTLY. *TS THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE LIGHT PROBLEMS. *JB
Exterior lighting, Nov 15, 2005
DT: THE CONTACT STATES IS NHTSA A RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE CONSUMER WAS EXPERIENCING THE SAME SYMPTOMS AS INDICATED IN THE RECALL, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD IT REPAIRED AT HIS OWN EXPENSE. *JB UPDATED 12/7/2005. *NM
Exterior lighting, Nov 3, 2005
DT: THE CONTACT STATED THE HAZARD FLASHING LIGHTS SWITCH MALFUNCTIONED. ALL OF THE EXTERIOR LIGHTS ON THE CAR BURNED OUT. THE TURN SIGNALS WOULD TICK, BUT THE BLINKER LIGHT WOULD NOT COME ON. THIS WAS TEMPORARILY SOLVED BY REMOVING THE HAZARD LIGHT SWITCH. VOLKSWAGEN ISSUED RECALL 04V584000 ON THE HAZARD SWITCH, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER AND THE DEALER HAVE BEEN CONTACT, AND NEITHER OFFERED ANY FREE SOLUTION. *AK
Exterior lighting, Oct 11, 2005
DT: THE CONTACT STATES THERE IS RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH ON OTHER VEHICLES OF SAME MAKE/MODEL AND YEAR, BUT THIS VEHICLE IS NOT IN RECALL. HE CANNOT GET VEHICLE OUT OF PARK. THIS HAPPENS INTERMITTENTLY. DEALER REPLACED THE PART, AND WANTED THE CONTACT TO PAY FOR IT. MANUFACTURER SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO HELP TO CONTACT TO PAY THE EXPENSES. *AK
Exterior lighting, Sep 15, 2005
DT: IN AUGUST 2005 TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKE LIGHT SWITCH REPLACED, AND IT DID NOT WORK. THEY PUT IN ANOTHER ONE. NHTSA RECALL 04V096000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. NOTICED WHEN GETTING OUT OF THE VEHICLE THAT THE BRAKE LIGHTS WOULD STAY ON. THIS WAS ON JULY 1, 2005. *AK
Engine and engine cooling, Exterior lighting, Visibility, Aug 10, 2005
2 TIMES I HAD TO REPLACE A FAULTY 02 SENSOR 1ST TIME ENGINE TEMP SENSOR. REAR LEFT LIGHT BURNED OUT 3-4 TIMES WITHIN 80 000KM. SAID IT'S EASIER TO REPLACE THEN FIND THE PROBLEM AT DEALERSHIP. HAVE DONE OIL CONSUMPTION TESTS 1 LITRE OF OIL PER 3161KM. SAYING THAT THIS NORMAL. THIS DEALERSHIP HAVE RECOMMENDED FLUSHING THE ENGINE. CHANGING THE GRADE OF OIL. DO NOT DRIVE IN RUSH HOUR TRAFFIC. MOST OF THE CONSUMPTION OCCURS ON THE HIGHWAY AND NOT IN TRAFFIC. CHANGE THE OIL INSTEAD OF 8000 KM AT 5000KM??? THIS IS WHAT VOLKSWAGEN HAS RECOMMENDED. THE MOST INTERESTING PART WAS WATCHING THE MECHANIC WHEN IT CONSUMED THE MOST AMOUNT BETWEEN OIL CONSUMPTION TEST. HE STARTED LOOKING FOR LEAKS AGAIN & ADDED OIL. RATTLING IN DRIVER SIDE DOOR AND WINDOW FELL INTO DOOR PASSENGER SIDE. FIXED WINDOW AND RATTLING STILL SEEMS TO BE NOTICABLE. *JB
Exterior lighting, Aug 3, 2005
ON 7-30-2005 I DROVE APPROXIMATELY 15 MILES AND WHILE STOPPED REFUELING NOTED THAT THE BRAKE LIGHTS WERE ON DESPITE THE VEHICLE BEING OFF AND THE LIGHTS OFF. THE BRAKE LIGHTS REMAINED ON CONTINUOUSLY UNTIL THE BRAKE SWITCH WAS REPLACED AT CHAPLIN'S VOLKSWAGEN IN BELLEVUE, WASHINGTON ON 8-2-05. VW HAS INFORMED ME THAT MY VIN NUMBER IS NOT WITHIN THE RECALL THEY HAD ON BRAKE LIGHT SWITCHES. HOWEVER, WHEN I WAS AT THE DEALERSHIP TWO OTHER NEWER VW JETTAS WERE ALSO THERE FOR THE SAME PROBLEM AND THE DEALERSHIP ACKNOWLEDGED THEY SEE THIS PROBLEM FREQUENTLY. OBVIOUSLY THE ISSUE HAS NOT BEEN TAKEN CARE OF THROUGH 2004 (NEWEST MODEL PRESENTED AT THE DEALERSHIP). FORTUNATELY THE VEHICLE WAS NOT REAR ENDED EN ROUTE TO THE DEALERSHIP. *JB
Engine and engine cooling, Fuel system, Other, Electrical system, Exterior lighting, Other or unspecified, May 8, 2005
SEPTEMBER 2002 - LEASED 2002 VW JETTA 1.8T. JULY 2003 - CHECK ENGINE LIGHT CAME ON, IGNITION COILS HAD TO BE REPLACED PER RECALL. NOVEMBER 2003 - PLUMES OF BLACK SMOKE CAME OUT OF TAILPIPE - THEY DETERMINED THE OXYGEN SENSOR NEEDED REPLACING. NOVEMBER 2003 - (A DAY LATER) SMOKE STILL COMING OUT OF TAILPIPE, THEY DETERMINED THERE WAS OIL IN THE TURBO, THEY HAD TO REMOVE AND INSTALL NEW TURBO CHARGER AND THERE WAS AN OIL LEAK, THEY HAD TO REMOVE AND INSTALL OIL LINE. NOVEMBER 2003- CAR MAKING WHOOSING NOISE, HAD TO RESCURE LOOSE INTAKE HOSE. MAY 2004 - REPLACE BREAKLIGHT SWITCH PER RECALL. JULY 2004 - DRIVERS SIDE WINDOW FELL - HAD TO HAVE BOTH WINDOWS AND CLAMPS REPLACED PER RECALL. (IF THIS HAD HAPPENED AFTER HOURS, MY CAR COULD HAVE EASILY BEEN VANDILIZED, FORTUNATELY IT WAS DURING THE DAY AND I WAS NEAR THE DEALER SO THEY WERE ABLE TO GET THEM WEDGED SHUT BEFORE THEY COULD GET THE CAR IN TO BE FIXED.) JULY 2004 (A DAY LATER) - BATTERY DIED, GOT JUMPED AND WAS TOWED TO SHOP, IT WAS DETERMINED I NEEDED A NEW BATTERY. NO PROBLEMS FOR ALMOST A YEAR, THOUGHT I WAS HOMEFREE... MAY 2005 - CLACKING NOISE IN ENGINE, SLUDGE ON DIPSTICK AND IN OIL FILL CAP. NO OIL LIGHT OR CHECK ENGINE LIGHT EVER CAME ON. HAD TO ALSO HAVE HAZARD SWITCH REPLACED PER RECALL. I AM CURRENTLY WAITING TO SEE IF THEY WILL COVER THE REPAIRS UNDER MY WARRANTY. MY CAR NEEDS TO HAVE THE OIL PAN REMOVED TO SEE IF THERE IS ANY FURTHER DAMAGE. I WAS NEVER TOLD TO YOU USE SYNETHIC OIL IN MY CAR AND THAT APPARENTLY IS THE CAUSE OF THE SLUDGE PROBLEM. FROM LOOKING ONLINE, IT SEEMS MANY MORE PEOPLE THAN JUST MYSELF HAVE HAD THIS PROBLEM. VW NEEDS TO RECALL THIS.
Exterior lighting, Nov 29, 2004
1. DRIVING DURING A EARLY WINTER SNOW STORM IN NORTHERN IN. DRIVING AT CONSTANT SPEED ON INTERSTATE IN 4TH GEAR. ALL OF A SUDDEN THE GLOW PLUG LIGHT CAME ON AND STARTED TO BLINK. IT THEN BLINKED ON AND OFF FOR THE NEXT 2 HOURS TILL I ARRIVED AT MY DESTINATION 2. AFTER I GOT TO MY DESTINATION I LOOKED UP WHAT THE BLINKING GLOW PLUG LIGHT COULD MEAN ON THE INTERNET. A VW CHAT PAGE SAID TO CHECK MY REAR TAIL LIGHTS. I WENT OUT SIDE AND RESTARTED THE CAR, SAME LIGHT STARTED TO BLINK AND THE TAIL LIGHTS DID NOT WORK. EMERGENCY FLASHERS WORKED AS WELL AS TURN SIGNALS BUT NO BRAKE LIGHTS. WITH THE HEAVY SNOW FALL AND AT NIGHT THIS COULD HAVE RESULTED IN A LARGE DISASTER IF A VEHICLE BEHIND ME HAD NOT SEEN THAT I WAS STOPPING. 3. I TOOK THE CAR TO A VW DEALERSHIP TO BE FIXED AFTER I READ THAT THE BRAKE PEDAL SWITCH WAS UNDER RECALL FOR FAILURES. THE DEALER INFORMED ME THAT MY MODEL VW WAS NOT ELIGIBLE FOR THE RECALL BUT THE BRAKE SENSOR WAS DEFECTIVE. THEY REPLACED FOR $97. NOW BRAKE LIGHTS WORK AGAIN. IT SEEMS THAT MY AUTOMOBILE SHOULD HAVE BEEN UNDER THE RECALL SINCE I HAD THE SAME PROBLEM THAT OTHER VW JETTAS ARE GETTING FIXED FOR FREE UNDER A RECALL.*AK
Exterior lighting, Nov 27, 2004, fire
TAILIGHTS BURN OUT FREQUENTLY. COMPONENT CAUGHT FIRE.
Exterior lighting, Aug 31, 2004
CONSUMER RECEIVED RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH. DUE TO THE BRAKE LIGHT SWITCH BEING DEFECTIVE THE GEAR SHIFT COULD NOT BE MOVED OUT OF PARK.*AK THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NM
Exterior lighting, Jul 24, 2004
RELATED TO NHTSA RECALL NO. 04V096.I AM THE LESSEE OF A 2002 VW JETTA THAT HAS EXPERIENCE A BRAKE LIGHT MALFUNCTION FOUR (4) TIMES IN THE PAST 24 MONTHS. THE LATEST FAILURE OF THE BRAKE LIGHTS ON THE VEHICLE CAUSED A FAILURE OF THE LIGHTS ON DECELERATION FOLLOWED BY THEM BEING STUCK IN THE ON POSITION WHILE PARKED. WHILE REPEATED REPAIRS OF THIS RECURRING PROBLEM (BY THE VW DEALERSHIP) SEEM TO RECTIFY THE ISSUE FOR A PERIOD OF TIME, THE ISSUE RETURNS. THE LATEST INCIDENT NEARLY CAUSED A REAR-END COLLISION ON A HIGH-WAY OFF-RAMP. MAINTENANCE RECORDS OF THIS RECURRING PROBLEM WERE REVIEWED BY VW CORP. FACTORY REP. AND THE OPINION OF VW IS THAT THEY WILL ENTERTAIN NO FURTHER INVESTIGATION OF THIS INCIDENT OR REPAIR, NOR WILL THEY ALLOW ME TO TURN THE VEHICLE IN AFTER FOUR (4) INSTANCES OF BRAKE LIGHT MALFUNCTIONS WITHIN 24 MONTHS. ACCORDING TO THE MAINTENANCE RECORDS, THE VEHICLE HAS THE RECALL BRAKE LIGHT SWITCH INSTALLED AND STILL HAS HAD FAILURES OCCUR.*AK
Exterior lighting, May 17, 2004
RECALL NOTICE REGARDING THE BRAKE LIGHTING SYSTEM. *MR THE BRAKE LIGHT SWITCH FAILED PRIOR TO THE CONSUMER RECEIVING RECALL NOTICE 04V-096000 WHICH CAUSED THE BRAKE LIGHTS TO MALFUNCTION TWICE. ON BOTH OCCASIONS THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE THEY REPLACED THE LIGHT BULBS. AFTER THE RECALL ARRIVED THE CONSUMER REQUESTED REIMBURSEMENT FROM THE DEALER FOR THE TWO BULBS THE REPLACED. THE DEALER DENIED HER REQUEST SO NOW SHE IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER. *NM
Power train, Exterior lighting, Oct 31, 2003
UPON STARTING VEHICLE AUTOMATIC TRANSMISSION SHIFT INDICATOR AND BRAKE LIGHT ILLUMINATED ON THE CONSOLE. WHEN THIS OCCURRED DRIVER WAS UNABLE TO REMOVE THE GEAR SHIFTER FROM PARK. *AK
Exterior lighting, Sep 3, 2003
TOTAL BRAKE LIGHT FAILURE (ALL BRAKE LIGHTS) WITHOUT WARNING AND WITH NO WARNING LIGHT TO LET ME KNOW THEY WERE OUT. *AK
Exterior lighting, Jul 26, 2002
BRAKE LIGHTS STAY ILLUMINATED WHILE DRIVING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Service brakes, Hydraulic, Exterior lighting, Jun 24, 2002
IN DEC. 01 THE BRAKE AND ABS PANEL LIGHTS CAME ON. THE CAR MANUAL SAID TO TAKE TO MECHANIC IMMEDIATELY. I HAVE RELOCATED FROM NJ WHERE I PURCHASED THE CAR TO V.I. I WAS TOLD BY SALESMAN, GARY, THAT VOLKSWAGEN WOULD COVER WARANTY EXPENSES JUST SEND RECEIPT. WHEN I CALLED VW ABOUT THE PROBLEM I WAS TOLD TO SHIP THE CAR TO PR WHICH WOULD COST ME $1600. THE PROPERTY DAMAGE FIGURE I CAN'T AFFORD THE PR DEALER IS THE CLOSEST I SPOKE TO THEM THEY SAID MASTER BRAKE CONTROL UNIT OR THE LA BOMBA NEED REPLACEMENT COST $600 DOLLARS AND 400 RESPECTIVELY. THEY SAID PERHAPS THEY WOULD SEND MECHANIC IF I PAID TRANSPORTATION AND ROOM. IF THE PARTS SPECIAL TOOLS (LOANED) AND INSTRUCTIONS ARE SENT MY MECHANIC COULD DO THE JOB. WHAT ARE MY OPTIONS? THIS IS A BRAND NEW CAR WHICH I PAID OVER $20,000.*AK