2002 Volkswagen Jetta

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 711 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Jetta model years with reports.

Complaints by model year
  1. 711

Of the 2002 reports, 32 involved a crash and 71 involved a fire. 75 people were injured and 10 people died.

Primary concernElectrical system149 reports · 21% of complaints
Owner complaints711Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system149
  2. Air bags108
  3. Power train108
  4. Engine and engine cooling106
  5. Seats101
  6. Exterior lighting50
  7. Service brakes50
  8. Hydraulic46

Recalls and investigations

  1. Engine and engine cooling, engineMar 7, 2014

    The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

    A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

    Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

    Campaign 14E007000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007

    CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

    LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

    CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

    Campaign 07E023000 on NHTSA.gov

  3. Exterior lighting, brake lights, switchFeb 20, 2007

    ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

    THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

    DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

    Campaign 07V063000 on NHTSA.gov

  4. Exterior lighting, brake lights, switchMay 24, 2006

    ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

    THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

    DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

    Campaign 06V183000 on NHTSA.gov

  5. Exterior lighting, hazard flashing warning lights, switchDec 16, 2004

    ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

    THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

    DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 04V584000 on NHTSA.gov

  6. Exterior lighting, brake lights, switchFeb 20, 2004

    ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

    IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

    THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 04V096000 on NHTSA.gov

  7. Service brakes, hydraulic, antilock/traction control/electronic limited slipJan 31, 2002

    ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

    THIS CAN RESULT IN A FIRE.

    DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 02V031000 on NHTSA.gov

Representative owner complaints

711 reports, newest first.

  1. Seats, Dec 10, 2004, fire

    VEHICLE WAS EQUIPPED WITH HEATED SEATS WHICH MALFUNCTIONED. THE HEAT COILS BURNED STRAIGHT THROUGH THE DRIVER'S SEAT, CAUSING SECOND DEGREE BURNS TO THE DRIVER. *AK

  2. Visibility, Dec 10, 2004

    THE LEASE ON MY VW IT IS END IN ONE NEXT MONTH JANUARY 2005. THEY SEND A PERSON TO INSPECT THE CAR, HE FOUND EVERYTHING OK, HIS REPORT SAY THAT I NEED TO DO A WINDSHIELD REPAIR. THE WINDSHIELD DON'T HAVE NOTHING THAT YOU CAN CLEARLY SEE, HE USED A SPECIAL PEN, AND FOUND LIKE 60 CHIPS LIKE SAND CHIPS. NOW THEY WANT ME TO REPLACE THE WINDSHIELD, WHEN THERE IS NOTHIG WRONG WITH IT. PLEASE HELP ME I AM NOT WILLING TO PAY $350.00 IT IS UNFAIR. WHEN THIS CAR HAS GIVING US ONLY PORBLEMS AND SPEND HALF OF THE TIME ON HT E DEALERSHIP. THANK YOU.*AK

  3. Seats, Dec 9, 2004, fire

    PULLING OUT OF THE DRIVE AT WORK. I SMELT SOMETHING, LIKE BURNING. I PUT CAR IN PARK. FELT BURNING SENSATION ON UPPER LEFT THIGH/ BUTT. LOOKED DOWN AND THERE WAS A GROWING HOLE WITH SMALL FLAME. I TURNED OFF MY CAR, NOTICED MY JEANS WERE BURNT, JUMPED OUT, AND THE SMALL FLAME WAS STILL VISIBLE IN THE HOLE. ONCE I FIGURED OUT IT WAS THE SEAT HEATER I TURNED OFF THE SWITCH WICH WAS ONLY SET AT 2 OUT OF 5 LEVELS. ONLY THEN, WHEN BOTH MY CAR AND SEAT HEATER SWITCH OFF DID IT DIE OUT. TOOK DIRECTLY TO DEALERSHIP WHERE THEY SAID THEY FIXED IT AND USED "UPDATED PART" BUT WOULD NOT EXPLAIN TO ME WHAT THIS MEANT OR WHAT THEY DID. THEY WOULD NOT GIVE ME INFORMATION OR CLAIM THAT THIS WOULD NOT HAPPEN AGAIN.*AK

  4. Engine and engine cooling, Electrical system, Vehicle speed control, Dec 9, 2004

    REPEAT INCIDENTS LEADING TO CONSUMER'S LONG TERM DRIVEABILITY CONCERNS. WORRISOME PANEL INDICATOR LIGHTS -- FLASHING: ENGINE WARNING AND GLOW PLUG (DIESEL) LIGHTS WITHIN CURRENT LEASE PERIOD. AFTER FIRST TWO INCIDENTS, THE THIRD (THEN UNDER WARRANTY) WAS FOUND TO BE DUE TO A FACTORY DEFECT. AND REPAIRED?...DEC 7 '04, AT ABOUT 55K -- BLINKING LIGHTS AGAIN. DEALER DIAGNOSTIC INDICATED NO ENGINE PROBLEM (THIS WAS THE SAME RESULT OF THE TWO PREVIOUS BEFORE THE THIRD RESULTED IN A MAJOR WARRANTY REPAIR). THIS HAS BEEN DIAGNOSED AS AN ACCELERATOR SENSOR FAILURE. (THE PART WILL NOT BE AVAILABLE FOR THREE (3) DAYS; WE ARE ADVISED TO DRIVE "CAREFULLY UNTIL THE PART CAN BE REPLACED.) THIS SENSOR FAILURE IS THEN ONE OF SEVERAL OTHERS IN THIS PARTICULAR VEHICLE: THE FUEL GUAGE HAS BEEN REPLACED ONCE OR TWICE; THE SEAT HEATER SENSOR JUST, AND OUT-OF-WARRANTY, BURNED A HOLE IN THE FRONT SEAT (THREE WEEKS AWAITING FACTORY REPS 'GET-BACK.'). AN AIR CONDITIONING PROBLEM (LEAK) WAS ALSO NOTED AND REPAIRED AT ABOUT 50,000 MILES.*AK

  5. Seats, Dec 7, 2004, fire

    MY WIFE AND I OWN A 2002 JETTA GLS 1.8T WITH HEATED SEATS. WHILE DRIVING I FELT MY LEG GETTING EXTREMELY HOT AND I SMELLED SOMETHING BURNING. I PULLED OVER AND FOUND A HOLE IN MY PANTS AND A HOLE IN MY DRIVER'S SEAT. THE SEAT WAS STILL SMOKING WHEN I PULLED OVER. MY WIFE TURNED OFF THE HEATED SEATS AND THE SEAT STOPPED SMOKING. I CONTACTED TWO VOLKSWAGEN DEALERSHIPS AND THEY STATED THEY WERE AWARE OF SOMETHING LIKE THIS HAPPENING TOVOLKSWAGENS BEFORE. THIS RESULTED IN DAMAGE TO THE CAR, MY PANTS, A MINOR BURN TO MY LEG, AND CAUSED ME TO QUESTION THE SAFETY OF THIS VEHICLE.*AK

  6. Service brakes, Hydraulic, Dec 6, 2004

    THE BOOSTER AND MASTER CYLINDER WERE DEFECTIVE. WHEN TOUCHING THE BRAKES THEY LOCKED UP.*AK. BOOSTER AND MASTER CYLINDER ARE GOOD, BUT SHAFT BETWEEN THE TWO MISALIGNED AND HANGS UP. CANNOT REALIGNED. *AK....MANUFACTURER INSISTED THAT BOOSTER AND MASTER CYLINDER WERE GOOD, BUT SHAFT BETWEEN THE TWO WAS MISALIGNED, COULD NOT REALIGN IT. HAS TO REPLACE IT AT $640.00. *AK

  7. Seats, Dec 6, 2004, fire

    DRIVER'S SEAT HEATER WIRING CAUGHT ON FIRE, BURNING THE FABRIC. VEHICLE WILL BE TAKEN TO DEALER FOR REPAIRS. *AK

  8. Seats, Dec 3, 2004, fire

    FRONT PASSENGER'S SEAT CAUGHT ON FIRE THROUGH THE NYLON FABRIC, BURNING THE PASSENGER. NEW SEAT WILL BE REPLACED BY MANUFACTURER.*AK

  9. Engine and engine cooling, Visibility, Equipment, Dec 1, 2004

    ENGINE FAILURE, RADIO FAILURE, WINDOW WOULDN'T ROLL BACK UP, VIBRATING SPEAKERS. W SERVICE SHOP FAILED TO CORRECT CONDITIONS ON SEVERAL OCCASIONS. *AK

  10. Exterior lighting, Nov 29, 2004

    1. DRIVING DURING A EARLY WINTER SNOW STORM IN NORTHERN IN. DRIVING AT CONSTANT SPEED ON INTERSTATE IN 4TH GEAR. ALL OF A SUDDEN THE GLOW PLUG LIGHT CAME ON AND STARTED TO BLINK. IT THEN BLINKED ON AND OFF FOR THE NEXT 2 HOURS TILL I ARRIVED AT MY DESTINATION 2. AFTER I GOT TO MY DESTINATION I LOOKED UP WHAT THE BLINKING GLOW PLUG LIGHT COULD MEAN ON THE INTERNET. A VW CHAT PAGE SAID TO CHECK MY REAR TAIL LIGHTS. I WENT OUT SIDE AND RESTARTED THE CAR, SAME LIGHT STARTED TO BLINK AND THE TAIL LIGHTS DID NOT WORK. EMERGENCY FLASHERS WORKED AS WELL AS TURN SIGNALS BUT NO BRAKE LIGHTS. WITH THE HEAVY SNOW FALL AND AT NIGHT THIS COULD HAVE RESULTED IN A LARGE DISASTER IF A VEHICLE BEHIND ME HAD NOT SEEN THAT I WAS STOPPING. 3. I TOOK THE CAR TO A VW DEALERSHIP TO BE FIXED AFTER I READ THAT THE BRAKE PEDAL SWITCH WAS UNDER RECALL FOR FAILURES. THE DEALER INFORMED ME THAT MY MODEL VW WAS NOT ELIGIBLE FOR THE RECALL BUT THE BRAKE SENSOR WAS DEFECTIVE. THEY REPLACED FOR $97. NOW BRAKE LIGHTS WORK AGAIN. IT SEEMS THAT MY AUTOMOBILE SHOULD HAVE BEEN UNDER THE RECALL SINCE I HAD THE SAME PROBLEM THAT OTHER VW JETTAS ARE GETTING FIXED FOR FREE UNDER A RECALL.*AK

  11. Seats, Nov 29, 2004, fire

    I TURNED ON MY DRIVERS SIDE SEAT WARMER. AFTER ABOUT 2 MINUTES, THERE WAS A NOTICABLE SMOKE IN THE CAR AND EXTREME HEAT COMING FROM THE LEFT SIDE OF THE DRIVERS SEAT. I IMMEDIATELY TURNED OFF THE SEAT WARMER. AFTER PULLING IN THE GARAGE, THERE WAS A SMALL BURN ON MY PANTS AND A 1/4" HOLE BURNED THROUGH THE FABRIC ON THE SEAT. VOLKSWAGON STATES THAT THE HEATER ELEMENT SHORTED OUT, HAS NOT DONE ANYTHING TO RESOLVE THE ISSUE.*AK

  12. Engine and engine cooling, Nov 28, 2004

    ENGINE COIL FAILED-LOST EMPOYMENT. ONE DEALER STATED FIXED PROBLEM, MONTHS LATER ANOTHER DEALER STATED NEVER FIXED THEN THEY REPLACED. ALL REAR LIGHTS OFF-NEAR ACCIDENT, DEALER FIXED, ENGINE NOISE -DEALER NOT FIXED YET FEAR FUTURE ENGINE LEAK AS READ IN OTHER CAR OWNER REVIEWS 2002 VW JETTA 1.8T. *AK

  13. Exterior lighting, Nov 27, 2004, fire

    TAILIGHTS BURN OUT FREQUENTLY. COMPONENT CAUGHT FIRE.

  14. Service brakes, Hydraulic, Nov 26, 2004

    A FEW WEEKS AGO I WAS DRIVING MY 02 JETTA TDI AND WAS SITTING AT A LIGHT WITH THE BRAKES APPLIED. ONCE THE LIGHT TURNED GREEN I RELEASE THE PEDAL AND IT HAD A HYDRAULIC RELEASE SOUND, LIKE A SWISHING NOISE. THE BRAKES WERE STILL ON BUT THE PEDAL HAD RELEASED. I TAPPED THE PEDAL AND THEY RELEASED. OVER THE COURSE OF MY DRIVE HOME EVERY TIME I APPLIED THE BRAKES THE PEDAL WOULD SUCK ALL THE WAY TO THE FLOOR AND MAKE THAT SWISHING SOUND. THE CAR WOULD JOLT AS THE BRAKES APPLIED FULL FORCE. OTHER TIMES THEY WOULD STAY APPLIED AND I WOULD HAVE TO TAP THE PEDAL AND THEN THEY WOULD RELEASE. I GOT HOME AND LATER DECIDED TO TEST THE CAR OUT AGAIN. AND IT DID NOTHING! THE CAR DROVE FINE FOR A COUPLE WEEKS. TODAY THE PROBLEM STARTED AGAIN SUDDENLY. ADVICE. HELP. THANKS. *AK

  15. Seats, Nov 23, 2004, fire

    I HAVE A 2002 JETTA 1.8T. I STARTED DRIVING MY CAR AND TURNED ON MY SEAT WARMER TO 3 AND WITHIN 30 SECONDS SAW A STREAM OF SMOKE COMING FROM MY SEAT. I QUICKLY TURNED OFF THE SEAT WARMER AND STOPPED THE CAR AND GO OUT. A HOLE WAS BURNED THROUGHT MY SEAT AND MY JEANS THAT I WAS WEARING WERE BURNED AS WELL. I TURNED IT BACK ON FOR A SECOND AND SAW A SMALL FLAME IGNITED.*AK

  16. Seats, Nov 20, 2004, fire

    APPROXIMATELY 2 MINUTES AFTER TURNING ON DRIVER'S SIDE SEAT HEATER, NOTICED BURNING SMELL, FOLLOWED SHORTLY THEREAFTER BY HEAT SENSATION ON MY LEFT THIGH. IMMEDIATELY TURNED HEATER OFF, PULLED CAR OFF ROAD, AND GOT OUT. FOUND DIME SIZED BURN PATTERN IN LEATHER SEAT. SEARCHED NHTSA WEBSITE THE NEXT DAY AND FOUND THAT THIS IS A COMMON PROBLEM ON 2002 JETTAS. CALLED DEALER TO SCHEDULE A REPAIR APPOINTMENT.*AK

  17. Seats, Nov 17, 2004

    SEAT HEATER ON 2002 JETTA 1.8T OVERHEATED CREATING HOLE IN DRIVER'S SEAT. HILE DRIVING NORMALLY THE WITHT HE SEAT HEATER IN POSITION 1 ( LOWEST - HIGHEST IS 5) SEAT GOT TOO HOT TO THE POINT FELT AS THOUGH WOULD BURN. THERE WAS NO FIRE OR SMOKE BUT LITTLE BURNING SMELL. CAR WAS SENT TO ARDMORE VW FOR SERVICE AND THEY TESTED SEAT HEATER. GOT CALL FROM SA THAT THE SEAT HEATER WAS GONE AND THAT IT BURNT THROUGH THE SEAT COVER. *AK

  18. Power train, Nov 13, 2004

    WHILST DRIVING I EXPERIENCED A PROBLEM CHANGING GEARS - STIFFNESS GETTING CAR INTO LOW GEARS. CAR WAS TOWED INTO LOCAL VW DEALER. I WAS INFORMED THAT THE CLUTCH WAS WORN OUT. THE CAR IS 2 1/2 YEARS OLD WITH 16,000 MILES ON THE CLOCK. VW (DEALER AND VW OF AMERICA CUSTOMER CARE) CLAIM THAT THIS IS DUE TO "WEAR AND TEAR" AND THE RESULT OF THE DRIVER NOT KNOWING HOW TO DRIVE STICK SHIFT ! I'VE DRIVEN MANUAL TRANSMISSIONS FOR THE LAST 17 YEARS (EVERY CAR I HAVE OWNED WAS MANUAL TRANSMISSION) FROM THE RESEARCH I'VE DONE THIS SEEMS TO BE A COMMON ISSUE WITH THE 1.8T JETTA. *JB

  19. Seats, Nov 12, 2004

    HEATER IN THE DRIVER'S SEAT BURNED THROUGH THE SEAT AND DRIVER'S COAT WHILE DRIVING. *AK

  20. Seats, Nov 12, 2004, fire

    MY CAR, A 2002 VOLKSWAGEN JETTA WAS PARKED AND RUNNING AND THE DRIVER SEAT CAUGHT ON FIRE FOR NO APPARENT REASON DUE TO MOST LIKELY THE HEATING ELEMENT IN THE SEAT. I AM FILING THIS COMPLAINT BECAUSE IF I WAS IN THE CAR I MAY HAVE BEEN INJURED OR KILLED DUE TO THE DEFECT. I JUST WANT SOMEONE TO KNOW SO THAT OTHER PEOPLE ARE SAFE IN THE FUTURE. *JB

  21. Power train, Nov 12, 2004

    I OWN A VOLKSWAGEN JETTA 1.8 TURBO, 2002. IT IS AT 29,000 MILES CURRENTLY. SINCE 14,000 MILES IT HAS HAD A SHAKING PROBLEM THAT OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR. THE BRAKE MUST BE PRESSED FOR THE SHAKING TO OCCUR. THE LATEST INCIDENT HAD THE ACR SHAKING SO HARD THAT IT WAS IMPOSSIBLE TO DRIVE. WHEN THE VEHICLE WARMS UP, IT STOPS. DIFFERENT PROBLEMS HAVE BEEN BLAMED FOR THE PROBLEM, SUCH AS THE FAULTY IGNITION COILS RECALLED BY VW, THE ENGINE TIMING, AND NOW THE TRANSMISSION. THIS CAR HAS A HISTORY OF FAILING TRANSMISSIONS AND IS UNSAFE. I AM SEEKING A FULL REFUND PLUS LICENSE AND REGISTRATION FEES. VOLKSWAGEN'S CUSTOMER CARE LINE IS INEFFICIENT AND DOES NOT FOLLOW UP ON PROBLEMS, NOR DOES IT ALLOW A CUSTOMER TO SPEAK TO ONE PERSON REGARDING ALL OF THEIR ISSUES. THIS MAJOR PROBLEM IS ACCOMPANIED BY SEVERAL OTHER KINDS OF FAILURES--RADIO, HORN, SEVERAL OTHER FUSES, AND AIR INTAKE. VW DOES NOT TAKE NOTICE OF ITS CUSTOMERS, AND FURTHER ACTION WITH LARGER ENTITIES MUST OCCUR FOR ANY KIND OF RESOLUTION TO BE REACHED. *JB

  22. Tires, Nov 9, 2004

    WHILE DRIVING THE FRONT PASSENGER SIDE TIRE BLOWOUT. *NM THE RIGHT FRONT TIRE FAILED. THE LEFT FRONT TIRE CONTAINED NUMEROUS LATERAL CRACKS ON THE INNER SIDEWALL. THE REMAINED THREE TIRES CONTAINED SIMILAR CRACKS. THE CRACKS MEASURED 3-5 INCHES. *SC

  23. Power train, Nov 5, 2004

    2002 VW JETTA 1.8T - I SURE YOU HAVE HEARD OF THE CLUTCH PROBLEMS MY CLUTCH HAS GONE OUT NOW AT ONLY 27,000 MILES. VISIT MYVWLEMON.COM AND YOU WILL SEE HUNDREDS OF STORIES OF THE SAME PROBLEM, ALSO ON VWVORTEX.COM EVEN CAR AND DRIVE WROTE ABOUT IT. THE CLUTCH NEEDS TO BE RECALLED I AM WILLING TO GET EVEN MORE NAMES OF PEOPLE WITH THE SAME PROBLEM AND CAN HAVE HUNDRENDS OF COMPLAINTS WITHIN DAYS IF NEEDED.*AK

  24. Seats, Oct 29, 2004, fire

    OUR 2002 VOLKSWAGEN JETTA TDI HAD SPARKS COMING FROM THE DRIVERS SIDE SEAT HEATER THAT BURNED TWO HOLES IN THE SEAT.

  25. Power train, Oct 28, 2004

    EVERYDAY FOR THE LAST COUPLE OF MONTHS, THE TRANSMISSION HAS BEEN GIVING ME PROBLEMS. WHEN THE CAR GOES TO SHIFT FROM 1ST TO 2ND, THE CAR JERKS. THIS HAPPENS AGAIN GOING FROM 3RD TO 4TH. BETWEEN GEARS IT TAKES A LONG TIME FOR THE NEXT GEAR TO CATCH AND WHEN IT FINALLY DOES, IT JERKS THE WHOLE CAR. THE DEALERSHIP TOLD ME THIS NORMAL AND THAT NOTHING COULD BE DONE ABOUT IT. I HAVE DONE MANY SEARCHES AND HAVE FOUND THAT LOTS OF PEOPLE HAVE HAD THE SAME PROBLEM.**AK