2007 Volkswagen Jetta
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 201 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Jetta model years with reports.
Of the 2007 reports, 11 involved a crash and 7 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Exterior lighting, headlightsSep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V442000 on NHTSA.gov
Representative owner complaints: electrical system
45 reports, newest first. Show all
Electrical system, Latches/locks/linkages, Mar 6, 2014
THE DOOR LOCK DOESN'T WORK. IT DOES NOT LOCK ALL THE DOORS WHICH CAN LEAD TO A FATALITY IF MY LITTLE CHILDREN OPEN THE DOOR BY ACCIDENT. FOR WHAT I SEEN THIS IS A MANUFACTURE DEFECT IN ALL THESE VEHICLES. *TR
Electrical system, Latches/locks/linkages, Mar 3, 2014
MY BACK PASSENGER DOOR DOESN'T LOCK, THE DOOR LATCH IS OUT. THE DIAGNOSTIC REPORT STATES THAT EVENTUALLY MY DRIVERS DOOR LATCH IS GOING TO GO OUT AS WELL. TWO CAR DOORS DO NOT LOCK LEAVING MY CAR AVAILABLE FOR POSSIBLE BREAK INS. CURRENTLY CAN'T LEAVE VALUABLE THINGS IN MY CAR SINCE IT WONT LOCK. CAR DOORS HAVE BEEN ACTING UP, LEAVING CERTAIN DOORS TO OPEN AND OTHERS NOT. MY PASSENGER FRONT DOOR WONT OPEN, AND CURRENTLY ONLY THE DRIVERS DOOR OPENS, THIS ELECTRICAL ISSUE CHANGES OFTEN AND CERTAIN DOORS WILL LOCK AND THE NEXT DAY IT CHANGES AGAIN. CALLED MANUFACTURE INFORMED ME NOTHING THEY CAN DO FOR ME. CALLED MY DEALERSHIP THEY TOLD ME THE SAME THING. CAR CURRENTLY ISN'T UNDER WARRANTY, BOUGHT IT WITHOUT A WARRANTY. STILL MAKING PAYMENTS AND NOT HAVING A CAR THAT WILL LOCK AND LET ME IN, IS AN ISSUE. *TR
Electrical system, Air bags, Seats, Oct 25, 2013
A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE. *TR
Electrical system, Air bags, Aug 7, 2013
MY CRASH SENSOR'S WENT OFF FOR NO REASON. THERE WAS NO ACCIDENT AT ALL. THIS IS CAUSING AN AIRBAG FAULT LIGHT TO BE ON IN MY CAR AND FROM WHAT I UNDERSTAND, THE AIRBAGS WILL NOT WORK NOW IF THE LIGHT IS ON. THE PREVIOUS OWNER OF MY CAR HAD THIS SAME FAULT FIXED (WITH ONLY ABOUT 20,000 MILES ON THE ODO). THERE ARE NUMEROUS COMPLAINTS OUT THERE ABOUT THESE SAME FAULTS ON THE SAME CARS (MKV JETTA, RABBIT/GTI). THERE NEEDS TO BE A RECALL TO FIX THIS SINCE IT IS A SAFETY HAZARD! *TR
Electrical system, Air bags, Jul 25, 2013
ON JUNE 29 2012 AIRBAG INDICATOR LIGHT CAME. VEHICLE WAS TAKEN TO VW AND THEY STATED THAT IT WAS THE WIRE HARNESS UNDER THE PASSENGER SEAT. SINCE VEHICLE WA NOT UNDER WARRANTY I HAD TO PAY $375.00 TO GET IT REPAIRED (OR SO I THOUGHT) JULY 17TH 2013 AIRBAG LIGHT RETURNED. ON JULY 22ND 2013 I TOOK CAR IN TO VW THIS TIME THEY HAD MY CAR FOR TWO DAYS AND DIAGNOSED THE PROBLEM TO BE THE AIRBAG IGNITER. I QUESTIONED THE FACT THAT THEY DIDN'T CATCH THAT THE FIRST TIME AND THEY REPLIED THAT THE SCANNER DIDN'T CATCH IT(YEAH RIGHT) THE SERVICE GUY TELLS ME THAT ITS $500.00 FOR THE PART AND 8 HOURS OF LABOR, OUCH!!! ARE YOU KIDDING ME THAT IS A SAFETY ISSUE AND SHOULD BE COVERED REGARDLESS. I CONTACTED VWOA AND I'M STILL WAITING FOR A RESPONSE. I REFUSE TO PAY THAT MONEY FOR A SAFETY MATTER THAT IS CLEARLY A MANUFACTURE DEFECT. I WILL NEVER AGAIN BUY VW. I'M SEEKING REPAIR EXPENSE PAID BY VWOA AND A REFUND FOR THE HARNESS SINCE IT WAS NOT THE PROBLEM. *TR
Electrical system, Vehicle speed control, Engine, Nov 30, 2012
AS I WAS DRIVING 65MPH ON THE HIGHWAY MY CAR COMPLETELY SHUT DOWN. I HAD NO LIGHTS, NO GAS, NO ANYTHING. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. AFTER ABOUT 20 MINUTES, THE CAR STARTED BACK UP, BUT I ONLY MADE IT ABOUT 1.5 MILES BEFORE IT DID IT AGAIN. VW DEALERSHIP REPLACED MY ENTIRE COMPUTER MODULE (J519) AND THEN LET ME LEAVE THE LOT. I CONTINUED TO HAVE TROUBLE STARTING THE CAR. THE DEALERSHIP REPLACED THE RELAY FOR THE STARTER BECAUSE IT WAS OVERHEATING. I AM NOW (OCT 2012) HAVING ISSUES WITH THE UNLOCKING OF MY DRIVER SIDE DOOR. *TR
Electrical system, Latches/locks/linkages, Oct 11, 2012
2007 WOLFSBURG EDITION JETTA: EXPERIENCING ISSUES LATCHES/LOCKS/LINKAGES/ FIRST WITH ONE DOOR LOCK (REAR LEFT) AROUND SEP 2011. THEN 2ND DOOR (REAR ) WARRANTY ALREADY PASSED, THE DEALER TOLD ME THAT THE LOCKS CAN GO BAD AND NEED TO BE REPLACED, COSTING $250/$200 EACH PLUS LABOR $100 HR./3 HRS OR $300!! FOR GRAND TTL ALMOST $800! REPLACEMENT. NOW I ALREADY HAVING PROBLEM WITH DRIVER DOOR!! THIS SEEMS EXCESSIVE SPECIALLY VW SHOULD ADDRESS THIS QUALITY ISSUE WITH THEIR SUPPLIER NOW AND HAVE THEM FIXED AT NO COST. THIS IS A SAFETY ISSUE DRIVE FOR WORK AROUND SOME NOT NICE NEIGHBORHOODS, CAR CAN'T BE LOCK. I HAVE 2 KIDS AND AFRAID DOOR CAN OPEN SO EASILY. I HOPE SOMETHING IS DONE BEFORE WE HEAR REALLY BAD NEWS. THIS IS A SERIOUS ISSUE AS THE LOCKS SERVE AS THE FIRST LINE OF DEFENSE IN ANTI-THEFT. I SEARCHING ONLINE AND SEE OTHERS WITH SIMILAR ISSUES, I DECIDED TO REPORT, I STILL HAVE ISSUES WITH LOCK. HOPE PEOPLE READS AND REPORT THE ISSUE. I HAVE BOUGHT 2 OTHER VW IS PAST AND NEVER HAD THIS PROBLEM. I DON'T THINK WILL BUY A FOURTH VW. *TR
Electrical system, Latches/locks/linkages, Oct 10, 2012
POWER DOOR LOCK SYSTEM FAILURE. CAN NOT LOCK ENTIRE DOORS. KEY GOT STUCK AND COULD NOT REMOVE KEY FROM IGNITION. HAD TO CALL A TOW-TRUCK, PAY ($350) AND HAVE TAKEN TO DEALER. DEALER RECOMMENDED REPLACING ENTIRE POWER DOOR SYSTEMS. COST ME ABOUT $450...WENT AHEAD AND APPROVED REPLACEMENT. $350 + $450 = $800. POWER LOCK FAILED AGAIN...SEP-OCT 2012. DEALER AGAIN RECOMMENDS REPLACING ENTIRE POWER LOCK SYSTEM. WHAT???? NO RECALL HAS BE IMPLEMENTED OR SET.... *TR
Electrical system, Sep 12, 2012
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SUN ROOF OPENED INDEPENDENTLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND NUMEROUS WARNING LIGHTS ILLUMINATED SPORADICALLY. THE REAR DRIVER'S SIDE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE AND THE ANTI-THEFT SYSTEM WOULD ONLY FUNCTION INTERMITTENTLY. THE CONTACT SPOKE WITH SEVERAL DEALERS AND WAS INFORMED THAT THE FAILURE WAS MOST LIKELY CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 69,000.
Electrical system, Latches/locks/linkages, Aug 6, 2012
THE ELECTRIC DOOR LOCKS ON MY 2007 JETTA FAILED TO LOCK OR UNLOCK USING THE ELECTRIC LOCK BUTTONS IN THE DOORS OR BY USING THE REMOTE. ONLY THE DRIVER'S SIDE REAR DOOR RESPONDS TO ANY LOCK ACTION. THE DRIVER'S DOOR ONLY LOCKS AND UNLOCKS WITH THE KEY IN THE LOCK. THIS WAS NOT DUE TO DEAD BATTERIES IN THE REMOTE CONTROL. THIS IS A COMMONLY REPORTED PROBLEM (AS OBSERVED BY ONLINE REPORTS BY OTHER OWNERS) AND COULD LEAD TO SAFETY CONCERNS IF A PERSON IS UNABLE TO UNLOCK A DOOR TO EXIT THE VEHICLE, OR PERSONAL PROPERTY CONCERNS IF A PERSON CANNOT LOCK THEIR DOOR. *TR
Electrical system, Latches/locks/linkages, Jul 25, 2012
ONCE THE VEHICLE IS PARKED, I CAN'T REMOTELY NOR MANUALLY LOCK THE REAR DRIVER SIDE DOOR. BASICALLY, THREE DOORS WILL LOCK, BUT THE REAR DRIVER SIDE DOOR REMAINS UNSECURE. THE ALARM DOESN'T AUDIBLE, BUT DOES ACTIVATE. THIS PROBLEM HAPPENED MANY HUNDREDS OF MILES AGO, INTERMITTENTLY BUT HAS COME TO A POINT WERE I CAN'T SECURE MY VEHICLE IS NOT 100 % SECURED. *TR
Electrical system, Equipment, May 15, 2011
POOR OBD ON 2007 VW JETTA FOR ENGINE SPEED SENSOR. [XXX] IS THE VIN OF THE CAR, RECENTLY THE ENGINE BEGIN TO STALL/DIE SOON AFTER STARTING, UNABLE TO HOLD THE IDLE SPEED BUT THERE WAS NO MIL/CHECK ENGINE LIGHT, UPON SEVERAL ATTEMPTS IT USED TO RUN FINE IT CONTINUED FOR SEVERAL WEEKS. ONE FINE DAY MY WIFE AND 2.5 MONTH BABY WERE DRIVING ON I-75 SOUTH TO DETROIT DOWNTOWN AND CAR STOPPED IN THE MIDDLE OF THE FREEWAY- IT JUST STOPPED FOR NO REASON NO MIL OR CHECK ENGINE LIGHT EVEN AFTER THESE EVENTS. IT CAME BACK UP RUNNING AGAIN AFTER SHE WAS ABLE TO START THE ENGINE AGAIN. ON THE SAME DAY WHILE SHE WAS DRIVING BACK FROM THE OFFICE IT STOPPED WHILE GETTING OUT OF THE PARKING LOT AGAIN NO CHECK ENGINE LIGHT. IT WAS THE SCARIEST DAY, WE TOWED THE CAR BACK HOME EVEN THOUGH IT WAS STARTING AGAIN DUE TO THE FACT THAT THERE WAS SOMETHING SERIOUSLY WRONG WITH THE VEHICLE. ON 25TH MARCH 2011 I STARTED THE CAR IN THE MORNING THEN I SAW THE CHECK ENGINE LIGHT ON DASH BOARD FOR THE FIRST TIME, AND DROPPED IT OFF AT FOX AUTOMOTIVE DEALER IN ROCHESTER HILLS MI. WHERE THEY WERE NOT COURTEOUS IN DEALING WITH THIS PROBLEM, AND FOUND THE ENGINE SPEED SENSOR [CRANK ANGLE SENSOR] WAS FOUND BROKEN, REPLACEMENT OF THE SAME SEEM TO HAVE RESOLVED THE ISSUE. HOWEVER THE MAIN CONCERN IS THE OBD DID NOT WORK WHEN IT SAW SEVERAL MISFIRES AND ENGINE SPEED ISSUES, WHICH COULD HAVE PREVENTED MY WIFE AND BABY NOT TO DRIVE TO WORK ON FREEWAY, THIS IS A SERIOUS CONCERN. IT IS ESSENTIAL THAT VW DEALER SHOULD ALSO ADDRESS SUCH SERIOUS ISSUES WITH SOME CONCERN AND IMPORTANCE WHERE THEY DID NOT GIVE ANY OPPORTUNITY FOR ME TO DROP OFF THE VEHICLE FOR REPAIR THE SAME DAY I TOWED THE VEHICLE BACK FROM MY WIFE'S OFFICE, AFTER FEW DAYS OF GAP I WAS ABLE TO DROP THE VEHICLE WHERE THEY WORKED ON IT AFTER FEW DAYS OF WAIT TIME, THEY EVEN RECOMMENDED ME TO DRIVE BACK THE CAR WITH CHECK ENGINE LIGHT IF I NEED VEHICLE THE SAME DAY OR EARLY. I REQUEST THE USA GOV.'T TO LOOK INTO THIS MATTER IMMEDIATELY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Exterior lighting, Nov 30, 2010
MY 2007 WOLFSBURG JETTA JUST STALLED ON ME LAST NIGHT. THE ESC LIGHTS CAME ON AND THEN THE BATTERY LIGHT CAME ON AND THEN THE ENGINE DIED. I LOST ALL POWER AND COASTED OFF TO THE SIDE OF THE ROAD. I THOUGHT IT WAS THE BATTERY BUT ALL MY LIGHTS, RADIO, HEADLIGHTS WORKED. I TRIED TO START IT BUT THE RED STEERING LIGHT CAME ON TOO. I GOT IT TOWED TO THE DEALERSHIP BECAUSE IT SHOULD STILL BE UNDER WARRANTY(<4 YEARS, <40,000 MILES). LUCKILY THIS HAPPENED IN A RESIDENTIAL NEIGHBORHOOD WHERE I WAS ABLE TO SAFELY GET OUT OF TRAFFIC. IF THIS HAD HAPPENED ON THE FREEWAY, A MORE SERIOUS ACCIDENT COULD HAVE OCCURRED.THIS CAR WAS BOUGHT NEW AND HAS NEVER GIVEN ME ANY ISSUES. *TR
Electrical system, Sep 26, 2010
2007 VW JETTA WOLFSBURG: PULLED OUT OF VW DEALERSHIP INTO AN INTERSECTION AND THE ENGINE SHUT OFF WITH NO WARNING. TURNED IGNITION OFF AND BACK ON AND THE CAR RESTARTED. GOT ONTO THE INTERSTATE AND THE CAR LOST POWER GOING ABOUT 65 MPH. GAS PEDAL TO FLOOR AND NO ACCELERATION. REMOVED FOOT FROM PEDAL AND PUSHED AGAIN AND CAR STARTED TO ACCELERATE AGAIN. EXITED OFF INTERSTATE AND SLOWED DOWN AT INTERSECTION TO STOP AT TRAFFIC LIGHT. ENGINE DIED AND WOULD NOT RESTART. CAR WAS TOWED BY VW TO THEIR SERVICE DEPT. THE POLICE WERE CONTACTED TO DIRECT TRAFFIC DUE TO THE UNSAFE CONDITIONS CREATED BY THE CAR STOPPING IN AN INTERSECTION. THESE PROBLEMS OCCURRED DURING RUSH HOUR TRAFFIC AND WE WERE FORTUNATE NOT TO HAVE BEEN KILLED OR TO HAVE CAUSED AN ACCIDENT. THE PROBLEMS OCCURRED ON AN EXTREMELY HOT DAY. THE CAR WAS AT THE VW SERVICE DEPT FOR 12 DAYS AND OVER 600 MILES WERE PUT ON MY CAR BY VW. THE DEALERSHIP CONTACTED VW OF AMERICA TO HELP DIAGNOSE THE PROBLEM. THE SERVICE DEPT MGR ACKNOWLEDGED LOW VOLTAGE ON THE METERS HE CONNECTED TO MY CAR AND ALSO THE IGNITION WOULD NOT START FOR HIM WHILE HE HAD THE CAR AT A GAS STATION. SINCE THEY COULD NOT EXACTLY RE-CREATE THE PROBLEMS THAT OCCURRED, I DID NOT FEEL THEY COULD ASSURE ME THE CAR HAD BEEN REPAIRED AND WOULD BE SAFE TO DRIVE. THEY WERE "GUESSING" AT THE REPAIR. THE IGNITION CONTROL MODULE WAS REPLACED AND I WAS ASSURED BY VW SERVICE DEPT AND VW OF AMERICA THAT THE CAR WAS REPAIRED AND SAFE TO DRIVE. AFTER DRIVING APPX 300 MILES, THE CAR STALLED AGAIN. I HAVE SEEN SIMILAR PROBLEMS REPORTED ON THE NHTSA WEBSITE UNDER VARIOUS CATEGORIES FOR 2007, 2008, 2009 AND 2010 JETTAS. THIS IS A SERIOUS PROBLEM WITH THE VW JETTA AND VW OF AMERICA NEEDS TO RESPOND TO THESE COMPLAINTS. THIS CAR SHOULD NOT BE ALLOWED ON THE ROAD. I WAS TOLD BY VW OF AMERICA THAT THIS WAS AN ISOLATED INCIDENT. THE GM AND SERVICE DEPT MGR AT THE VW DEALERSHIP TOLD ME THEY HAD NEVER HEARD OF THIS PROBLEM. *TR
Electrical system, Sep 25, 2010
SPEEDOMETER READING AT LEAST 10% FASTER THAN ACTUAL SPEED. BROUGHT CAR BACK TO THE DEALER EXPLAINING THE INACCURACY, WAS TOLD VERBALLY SPEEDOMETERS ARE GAUGES NOT METERS AND CAN ONLY BE DESIGNED TO GUESS THE ACTUAL SPEED, THEY CANNOT REPORT ACTUAL SPEEDS. WRITTEN EXPLANATION WAS A 5 MPH DIFFERENCE IS A NORMAL VARIATION OF SPEEDOMETERS BY ALL AUTO MANUFACTURERS AND THE CAR WAS PERFORMING AS ACCURATELY AS ALL OTHER VEHICLES. TECHNICIAN, WHO ALSO DRIVES A JETTA, TEST DROVE THE CAR AND NOTED SPEED READINGS WERE THE SAME AS HIS JETTA AT SIMILAR RPMS. HIS CAR IS ALSO APPARENTLY REPORTING SPEED 10% FASTER THAN HIS ACTUAL SPEED. AT FREEWAY SPEEDS THE 10% VARIANCE IN SPEED ACCURACY IS GREATER THAN THE 5 MPH DIFFERENCE TO BE EXPECTED IN ACCORDANCE WITH THEIR EXPLANATION. *TR
Electrical system, Sep 6, 2010
I DRIVE A 2007 JETTA WOLFSBERG. IN APRIL 2010 I WAS LEAVING FOR WORK AND THE CAR WOULDN'T START. MY HUSBAND WENT OUT AND IT STARTED FOR HIM. NO WARNING LIGHTS WERE ON. A WEEK LATER THE CAR'S ENGINE JUST DIED WHILE TRAVELING 60MPH ON THE FREEWAY AND WOULD NOT START. TOWED TO DEALERSHIP WHERE THEY CHECKED ALL THE WIRING HARNESSES AND OVERLAID A WIRE. ONE DAY AFTER RECEIVING THE CAR BACK I HAD TROUBLE STARTING IT AGAIN. REPORTED THIS TO DEALERSHIP SERVICE. TWO DAYS LATER THE ENGINE DIED WHILE DRIVING DOWN A RESIDENTIAL STREET AND WOULD NOT START. NO WARNING LIGHTS WERE ON. TOWED BACK TO SERVICE WHERE THEY HAD A VW ENGINEER LOOK AT THE CAR. THEY ENDED UP REPLACING THE COMPUTER IN THE CAR. ALL SERVICE WAS COVERED UNDER WARRANTY. I HAVE NOT HAD ANY PROBLEMS SINCE THE COMPUTER WAS REPLACED. I AM REPORTING THIS BECAUSE OF AN ARTICLE MY AUNT SENT TO ME. THE ARTICLE SAID THE GOVERNMENT IS INVESTIGATING THE SAME PROBLEM WITH OTHER VW MODELS (STALLING, LOSS OF POWER AND ENGINE). *TR
Electrical system, Jul 14, 2010
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE COOLING UNIT AIR RE-CIRCULATOR WOULD NOT SHUT OFF AND WOULD CONTINUE TO RUN AFTER THE ENGINE WAS SHUT OFF. THE OWNER'S MANUAL ADVISED THAT THE VEHICLE SHOULD NOT BE OPERATED WITH THE RE-CIRCULATOR CONTINUOUSLY RUNNING. THE DEALER REPLACED THE FAN MOTOR AND SWITCH PANEL YET IT DID NOT CORRECT THE FAILURE. THE MANUFACTURER REPLACED THE VEHICLE WITH A 2010 VOLKSWAGEN TIGUAN. THE CONTACT STATED ONCE HE TOOK POSSESSION OF THE NEW VEHICLE, HE NOTICED THE VEHICLE EXHIBITED THE EXACT SAME FAILURE. THE MANUFACTURER ADVISED A FAILURE DID NOT EXIST IN THE NEWER VEHICLE AND DID NOT MAKE ANY REPAIRS. THE CONTACT DISAGREED WITH THE DEALER STATING THE OWNER'S MANUAL STATED OTHERWISE. THE FAILURE MILEAGE WAS APPROXIMATELY 2 MILES AND THE CURRENT WAS UNKNOWN.
Fuel system, Gasoline, Electrical system, Jan 21, 2010
NO PRECIPITATING EVENTS. WHILE DRIVING, ENGINE CUTS OUT FOLLOWED IMMEDIATELY BY BATTERY LIGHT COMING ON, HAVE 30 SECONDS-60 SECONDS TO GET OFF THE ROAD TO AVOID COLLISION. CAR DOES NOT RESTART. HAS HAPPENED 4X TOTAL SO FAR, TWICE WHILE DRIVING 60MPH ON HIGHWAY. DEALERSHIP HAS EACH TIME REPLACED FRIED FUSE TO FUEL PUMP RELAY. AFTER THE 3RD TIME THEY REPLACED THE MODULE THAT CONTROLS THE CENTRAL ELECTRICAL SYSTEM (I WAS TOLD THIS MODULE HAD BEEN UPGRADED 9X BY VW SINCE MY 07 VEHICLE). THIS TIME THEY ARE REPLACING THE FUEL PUMP & SENDING ME HOME W/EXTRA FUSES & SHOWING ME HOW TO REPLACE THEM SO I AM NOT STRANDED ON THE HIGHWAY (!) I DO NOT HAVE THE OLD PARTS FROM THEM. I HAVE BEEN VERY FORTUNATE TO WALK AWAY UNINJURED DUE TO QUICK REACTION & PLAIN LUCK EVEN IN RUSH HOUR. THIS IS A 2007 VW JETTA, WOLFSBURG EDITION PURCHASED NEW ON 2-8-07, MAINTENANCE FOLLOWED EXACT, FUEL TANK KEPT AT 1/2-FULL. PROBLEMS BEGAN @28,608K NOW AT 41,817K. *TR
Electrical system, Aug 10, 2007
SPEEDOMETER READS INCORRECTLY. WHEN SPEEDOMETER READS 70 MPH, ACTUAL TRAVEL SPEED IS 65. THIS IS BASED ON MY GPS IN THE CAR. CALLED VW (REF#70260633) AND BOTH THE DEALERSHIP AND THE CUSTOMER CARE NUMBER SAID THAT A 5 MPH DIFFERENTIAL WAS WITHIN SAE SPECIFICATIONS. NOT KNOWING HOW FAST A CAR IS TRAVELING IS A ACCIDENT PRECURSOR. DRIVING TOO SLOW ON THE INTERSTATE CAN LEAD TO ACCIDENTS FROM THE REAR, AND TRYING TO GUESS HOW FAST YOU ARE GOING TO COMPENSATE CAN LEAD TO EXCESSIVE SPEEDS. *JB
Electrical system, Mar 23, 2007
I BOUGHT MY CAR AND SINCE DAY ONE THE CAR HAD A FAULTY CLOCK. THE CLOCK RUNS SUPER FAST, IT RUNS AHEAD OF TIME BY 5 HOURS IN A MATTER OF A WEEK. I HAVE CONTACTED DEALER AND VW OF AMERICA AND NOTHING HAS BEEN DONE; IT HAS BEEN 3 MONTHS NOW AND STILL NO REPAIR.*AK