2007 Volkswagen Jetta
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 201 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Jetta model years with reports.
Of the 2007 reports, 11 involved a crash and 7 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Exterior lighting, headlightsSep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Campaign 07V442000 on NHTSA.gov
Representative owner complaints: service brakes
44 reports, newest first. Show all
Service brakes, Hydraulic, Dec 8, 2008
I HAVE A 2007 VW JETTA. AT 27,000 MILES I HAD TO HAVE REAR BRAKE PADS REPLACED AND ROTORS TURNED. BRAKES WERE RUBBING METAL TO METAL. I THINK IT IS A PREMATURE BRAKE WEAR PROBLEM. DO NOT KNOW IF IT IS FAULTY PARTS OR WHAT. DEALER SAYS IT IS NORMAL TO HAVE REAR PADS WEAR OUT WITH THAT LITTLE OF MILEAGE. I AM 55YRS. OLD AND I HAVE NEVER SEEN THAT WITH ANY CAR. I HOPE IT DOES NOT CAUSE ANYONE TO HAVE AN ACCIDENT. *TR
Service brakes, Electric, Nov 24, 2008
I HAVE A 2007 VOLKSWAGEN JETTA WOLFSBERG EDITION WITH 29,000 MILES ON IT. I AM THE ORIGINAL OWNER. MY REAR BRAKES WERE MAKING AN AWFUL SQUEALING NOISE. I BROUGHT THE CAR TO THE DEALER FOR SCHEDULED MAINTENANCE AS WELL AS FOR MY BRAKES. I WAS TOLD THAT MY REAR BRAKES HAD 1MM AND 2MM LEFT ON THEM AND NEEDED TO BE REPLACED AND THIS WAS PART OF NORMAL WEAR AND TEAR. THE CAR IS NOT EVEN 2 YEARS OLD AND THEY WANT TO CHARGE $425 TO REPLACE THE REAR BRAKES. I HAVE OWNED TOYOTAS BEFORE AND HAVE NEVER HEARD OF SUCH A THING. THIS IS A HUGE FLAW THAT VOLKSWAGEN REFUSES TO OWN UP TO. I HAVE TALKED TO MY DEALER, DRITO BROTHERS, AND CUSTOMER RELATIONS ABOUT THIS ISSUE. APPARENTLY, VOLKSWAGEN DOES NOT CARE ABOUT THEIR CUSTOMERS AND CONTINUE TO MAKE AN INFERIOR CAR. I THINK IT NEEDS TO BE INVESTIGATED WITH A POTENTIAL FOR RECALL. I HAVE READ MANY ONLINE FORUMS WITH MANY PEOPLE RUNNING INTO THIS SAME ISSUE. I HAD AN OUTSIDE MECHANIC TAKE A LOOK AND THEY FEEL THERE IS A MAJOR FLAW IN THE CAR AS THE WEAR ON THE REAR BRAKES IS UNEVEN WHILE THE FRONT BRAKES ARE NOT SHOWING ANY WEAR AT ALL. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR
Service brakes, Hydraulic, Nov 6, 2008
THE REAR BRAKES AND ROTORS NEED REPLACEMENT AT 22,000 MILES. WHILE THE FRONT BRAKES ARE PERFECT. *TR
Service brakes, Hydraulic, Oct 22, 2008
AT 29,000 MILES I STARTED HEARING A GRINDING NOISE IN MY REAR BRAKES. CALLED DEALERSHIP ADVISING OF NOISE AND WAS GIVEN AN APPT FOR 2 WEEKS LATER. AT APPT WAS ADVISED THAT REAR BRAKES AND ROTORS NEEDED REPLACED. VW ADVISED ME THAT IT IS NORMAL FOR THE REAR BRAKES TO GO BEFORE THE FRONT BRAKES. NO REPAIR WORK DONE, CAR HAS BEEN SITTING IN MY GARAGE. *TR
Service brakes, Hydraulic, Oct 9, 2008
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHENEVER THE CONTACT ATTEMPTS TO DRIVE HIS VEHICLE, HE HEARS A GRINDING SOUND COMING FROM THE BRAKES OF THE VEHICLE. THE DEALER STATED THAT ALL OF THE BRAKE COMPONENTS NEEDED TO BE REPLACED. THE FAILURE HAS OCCURED ON MORE THAN FIVE DIFFERENT OCCASIONS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 1,000.
Service brakes, Hydraulic, Sep 11, 2008
THE REAR BRAKES HAVE BEEN WEARING DOWN ABNORMALLY. THE REAR ROTORS AND BRAKE PADS HAVE BEEN REPLACED AT 20,000 AND 40,000 MILES. *TR
Service brakes, Hydraulic, Aug 29, 2008
HAD TO PAY TO REPLACE REAR BRAKE PADS AND ROTORS AT 21,272, AND NOW LESS THAN 10,000 MILES AFTER I HAVE TO DO IT AGAIN. THIS IS OBVIOUSLY A DEFECT AND NOT NORMAL WEAR AND TEAR BUT VW REFUSES TO PAY FOR IT AND FIX IT. I HAVE HAD MANY CARS AND NEVER HAD TO REPLACE BRAKE PADS, LET ALONE ROTORS ALSO, BEFORE 40,000 MILES. MY DRIVING STYLE HAS NOT CHANGED, IF ANYTHING I'VE MELLOWED WITH AGE. THERE ARE OTHER ISSUES THAT BOTHER ME BESIDES THE VERY SHORT LIFE SPAN OF THE REAR BRAKES ON MY JETTA. THE BRAKE WEAR LIGHT THAT LETS YOU KNOW THERE'S A PROBLEM WITH YOUR BRAKES ONLY WORKS FOR THE FRONT BRAKES. ALSO, I'VE BEEN TOLD BY THE SERVICE DEPARTMENT THAT ALTHOUGH THE ROTORS ARE NOT DAMAGED THEY NEED TO BE REPLACED AND CANNOT BE TURNED ON THE JETTA BECAUSE IT WILL CAUSE PREMATURE PAD WEAR! SO I HAVE DEFECTIVE BRAKES THAT WEAR OUT PREMATURELY, NOT WAY OF KNOWING THAT THEY'RE WEARING OUT UNTIL YOU HEAR THE PROBLEM (WHICH IS USUALLY TOO LATE), AND NO MATTER WHAT YOU ALSO HAVE TO REPLACE THE ROTORS EVERYTIME YOU CHANGE THE PADS! *TR
Service brakes, Hydraulic, Parking brake, Apr 23, 2008
PARKING BRAKE WAS NOT ADJUSTED PROPERLY FROM THE FACTORY CAUSING PREMATURE BRAKE PAD WEAR. TOO SOON TO BE CAUGHT DURING SERVICE INTERVALS THEREBY MAY HAVE CAUSED BRAKE FAILURE LEADING TO AN INCIDENT AND/OR CAUSED DAMAGE. *TR
Service brakes, Hydraulic, Apr 22, 2008
I NOTICED GRINDING IN THE REAR BRAKES AFTER ONLY 20,000 MILES ON MY 2007 VW JETTA 2.0 TURBO. NO WARNING LIGHTS, NO WEAR SENSOR TRIPS, NO INDICATION OF BRAKE PAD FAILURE. I TOOK THE CAR IN FOR SERVICE IN MONROE, MICHIGAN AND I WAS TOLD THAT VW REAR BRAKES WEAR OUT FASTER THAN THE FRONT BRAKES AND THAT IT WAS NORMAL, EVEN AFTER 20K MILES. IF THIS IS THE CASE, THAN WHY DO THEY PUT THE ELECTRONIC WEAR SENSORS ON THE FRONT BRAKES INSTEAD OF THE REARS??? I WAS TOLD THAT SINCE IT WAS NORMAL WEAR, THAT I WOULD BE RESPONSIBLE FOR BRAKE PAD REPLACEMENT COSTS. I ARGUED THAT SOMETHING MUST BE WRONG IF THE PADS ARE WEARING OUT SO QUICKLY AND WITH NO WARNING. THEY REFUSED TO COVER IT UNDER WARRANTY AND MADE NO ADJUSTMENT OR INVESTIGATION AS TO WHY THIS HAPPENED. *TR
Service brakes, Hydraulic, Feb 20, 2008
I PURCHASED A NEW 2007 VOLKSWAGEN JETTA IN DECEMBER 06 FROM TREND MOTORS ROCKAWAY NJ. THE WEEK OF FEB 18TH 2008, MY BRAKES FELT MUSHY. I DO NOT PUT MANY MILES ON MY CAR BECAUSE I WORK CLOSE TO HOME (4 MILES ONE WAY) THE CAR HAS 17,000 MILES, I TOOK MY CAR INTO THE DEALER 02/20/08 AND LET THE DEALER KNOW WHAT WAS GOING ON WITH MY BRAKES. I WAS INFORMED THAT THE BACK BRAKES NEED TO BE REPLACED (ROTORS & PADS). I COULD NOT BELIEVE THE BACK BRAKES WORE OUT BEFORE THE FRONT? I NEVER HAD THIS HAPPEN TO ME. THE COST OF THE REPAIR WOULD BE $380.00 AND IT WAS NOT COVERED UNDER THE WARRANTY. I ASKED IF THERE WAS ANY DEFECTS ON THE BACK BRAKES BECAUSE I HAVE READ THERE WAS. THEY SAID THEY DID NOT KNOW OF ANY DEFECTS AND THEY GAVE ME A NUMBER TO CALL (CUSTOMER RELATIONS TO SEE THEY COULD ASSIST ME). I VOICED MY COMPLAINT WITH CUSTOMER RELATIONS AND GAVE THE SAME INFORMATION. I WAS TOLD THAT I NEEDED TO LET THEM TALK TO THE DEALER AND THE LATEST THAT I WOULD HEAR FROM THEM WAS THE NEXT DAY. I JUST CAN?T BELIEVE THAT THE BACK BRAKES WOULD WEAR BEFORE THE FRONTS? I AM A SAFE CAUTIOUS DRIVER AND I CAN'T UNDERSTAND THIS? THIS IS HIGHLY UNUSUAL. I HAVE PURCHASED SEVERAL CARS, TOYOTA, MAZDA, FORDS AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR
Service brakes, Hydraulic, Air bags, Jan 22, 2008
I BOUGHT MY CAR LAST YEAR 02/15/2007, ITS A VOLKSWAGEN JETTA WOLFSBURG EDITION YR. 2007.. HERE ARE THE INCIDENTS WITH MY CAR: 1) 08/06/ 2007- HORN IS NOT WORKING. ACCORDING TO VW SERVICE MEN THEY FOUND A FAULTY SPIRAL SPRING VIA GFF TEST PLAN R&I DRIVER AIRBAG, STEERING WHEEL, COLUMN TRIM AND STEERING COLUMN ELECTRONICS CONTROL MODULE R&R SPIRAL SPRING AND PERFORMED BASIC SETTINGS DURING ROAD TEST AND CKL'D OK. 2) 08/06/ 2007- AIRBAG LIGHT INDICATOR IS ON. ACCORDING TO VW SERVICEMEN THEY FOUND A FAULT FOR THE DRIVER SIDE AIRBAG IGNITER RESISTANCE TOO HIGH AFTER UNPLUGGING THE COMPONENT AND REPLACING IT WITHIN A KNOWN GOOD ONE FOUND THAT THE VALUE IN THE MEASURE VALUE BLOCKS DIDN'T CHANGE AND CHECKING THE STEERING WHEEL CONTROL MOUDLECONNECTORS TO SEE IF THEY WERE DAMAGED THEY FIGURED IT COULD ONLY BE THE SPIRAL SPRING THAT IS FAULTY. ORDERED SPIRAL SPRING. 3)11/08/ 2007- PERFORMED RECALL Q-8 / INSPECT HEADLIGHTS 4) 01/08/2008- BREAK IS MAKING NOISE.. ACCORDING TO VW SERVICE MEN THEY CHECKED FOR NOISE FROM BRAKES, FOUND REAR BRAKE PADS WERE METAL TO METAL. REPLACED REAR BRAKE PADS AND ROTORS. FOUND E-BRAKES CABLES ADJUSTED TOO TIGHT ADJUSTED CABLES. FOUND REAR CALIPERS DRAGGING. REPLACED BAD CALIPERS AND PERFORMED TEST DRIVE. 4) 01/19/ 2008- WHEN I TURNED ON MY AIRCONDITIONER ON LAST SATURDAY, 01/19/ 2008 A SMOKED IS COMING OUT THROUGH MY RITE REAR TIRE AND IT SMELLS LIKE SOMETHING IS BURNING. I CALLED THE VW SERVICE THEY SAID I CAN COME IN ON MONDAY ANYTIME TO HAVE IT CHECKED. I DID COME IN YESTERDAY MONDAY, JANUARY 21, 2008 TO HAVE IT CHECKED ONE OF THE SERVICE MEN TEST DRIVE THE CAR WITH ME BUT THEN THERE IS NO SMOKE COMING OUT ANYMORE SO WHAT HE ADVISED ME TO DO IS JUST TAKE MY CAR WITH ME AGAIN AND IF IT HAPPENS AGAIN THEN COME BACK. HE JUST LOOK AROUND MY CAR AND THE HOOD AND DIDN'T FIND ANYTHING WRONG. MY CONCERNS IS I DON'T THINK AM SAFE DRIVING MY CAR ANYMORE BECAUSE I DON'T KNOW WHAT'S GOING HAPPEN NEXT, AND I THINK MY CAR WILL BE CONSIDERED AS A LEMON CAR. *TR
Service brakes, Hydraulic, Jan 9, 2008
AT 20,000 MILES MY LEASED 2007 VW JETTA'S REAR BRAKES STARTED SQUEAKING AND GRINDING. TOOK IT TO DEALERSHIP AND WAS TOLD THAT THE REAR PADS AND ROTORS NEED TO BE REPLACED ($350!). I'VE NEVER HAD A CAR WITH BRAKES PROBLEMS THIS EARLY, SPECIALLY A FRONT WHEEL DRIVE CAR. I DID SOME RESEARCH AND I SEE THAT THIS SEEMS TO BE A MANUFACTURING DEFECT AND VW SHOULD ACKNOWLEDGE IT AND FIX IT AT NO COST TO THE CUSTOMER. *TR
Service brakes, Hydraulic, Nov 30, 2007
REAR BRAKES I FEEL THEIR IS A DEFECT. HAVE REPLACED THEM ONCE AT ABOUT UNDER 13 THOUSAND MILES AND AGAIN NOW OVER 13 THOUSAND MILES THE VEHICLE HAS THE SAME ISSUE. IT IS NOT REASONABLE FOR REAR BRAKES TO WEAR DOWN BEFORE THE FRONT. NOW VOLKSWAGEN IS GIVING ME THE RUN AROUND. IT HAS LESS THAN A YEAR SINCE PURCHASE AND I HAVE TO SPEND ANOTHER 5 HUNDRED DOLLARS TO GET THESE FIXED. I CAN BE GOING THROUGH BRAKES LIKE THAT. *TR
Service brakes, Hydraulic, Oct 11, 2007
MY 2007 JETTA (WOLFSBURG EDITION) NEEDED NEW REAR BRAKES AND ROTORS AT 19K MILES. THIS DOES NOT SEEM LOGICAL. UPON FURTHER RESEARCH AT MYCARSTATS.COM, I LEARNED THAT OTHER '07 JETTA OWNERS ARE EXPERIENCING THE SAME PROBLEM. THE COMPLAINTS FILED INDICATE POTENTIAL FAULTY REAR BRAKE ASSEMBLY. VW ONLY REIMBURSED ME 1/2 OF MY $800 REPAIR BILL, AND WOULD NOT PAY FOR BRAKE FLUSH THAT WAS PERFORMED WITHOUT MY AUTHORIZATION BY THE VW DEALER WHERE SERVICED. *JB
Service brakes, Hydraulic, Oct 2, 2007
I HAVE A 2007 VOLKSWAGEN JETTA (WOLFSBURG EDITION). MY CAR HAS 17,000 MILES ON IT. I BROUGHT IT TO THE DEALER BECAUSE THE REAR BRAKES WERE GRINDING EXTREMELY LOUD. UPON INSPECTION I WAS TOLD THAT I NEEDED NEW REAR PADS AND ROTARS. I HAVE NEVER IN MY LIFE HAD TO REPLACE REAR BRAKES AND ROTARS AT 17,000. I PURCHASED THIS CAR BRAND NEW AND HAVE NOT EVEN HAD IT ONE YEAR. I DON'T THINK ANY CAR SHOULD HAVE REAR BRAKES COMPLETELY GO AT 17,000 MILES. *TR
Service brakes, Hydraulic, Sep 5, 2007
LEFT REAR BRAKE PAD METAL TO METAL AT 8000 MI. TOLD PARKING BRAKE WAS NOT ADJUSTED CORRECTLY AT THE FACTORY. DEALER REPLACED BOTH REAR ROTORS AND PADS. *TR
Service brakes, Hydraulic, Parking brake, Sep 5, 2007
I HAVE HAD SEVERAL PROBLEMS WITH MY 2007 VW JETTA 2.5 BUT THE MOST RECENT AND DISTURBING WAS A COMPLETE FAILURE OF THE REAR BRAKES DUE TO AN IMPROPERLY ADJUSTED PARKING BRAKE CABLE. THE FAULTY E-BRAKE CAUSED THE REAR BRAKE CALIPERS TO SEIZE, ATE THROUGH THE PADS, AND DAMAGED THE ROTORS. UPON TAKING IT TO THE DEALER I WAS INFORMED THIS WAS A FAIRLY COMMON PROBLEM WITH MY MODEL. AFTER DOING SOME RESEARCH ON THE INTERNET I CAME ACROSS DOZENS OF OTHER OWNERS WHO HAVE HAD THE SAME PROBLEM. WHILE MINE DID NOT RESULT IN AN ACCIDENT NOT HAVING THE USE OF THE REAR BRAKES WITH NO WAY OF TELLING IS DEFINITELY A CAUSE FOR CONCERN. PLUS WITH THE BRAKES SEIZED AND DRAGGING MY FUEL ECONOMY HAS SUFFERED GREATLY. I TOOK THE CAR IN AND HAD THE REAR CALIPERS, E-BRAKE, PADS, AND ROTORS COVERED UNDER WARRANTY BUT OTHER OWNERS HAVE HAD TO PAY AS MUCH AS $600.00 TO THERE LOCAL DEALERS WHO CALLED IT A WEAR ITEM. PLEASE LOOK INTO THIS AND FORCE VW TO TAKE OWNERSHIP OF THE PROBLEM AND RECALL THE VEHICLES BEFORE SOMEONE DOES GET KILLED DUE TO BRAKE FAILURE.
Service brakes, Hydraulic, Jul 30, 2007
I PURCHASED A NEW 2007 VOLKSWAGEN JETTA IN JANUARY 07 FROM GOSSETT GERMANTON IN MEMPHIS TN. THE WEEK OF JULY 18TH, I STARTED HEARING MY BRAKES SQUEALING. I SAID TO MYSELF IT COULD NOT BE MY BRAKES. AT 17,800 MILES, MY BRAKES START RUBBING AND DOWN TO THE METAL. I TOOK MY CAR IN FOR SERVICE ON 7/27/07 AND LET THE DEALER KNOW THAT THIS CAR NEEDED NEW BRAKE PADS AND IT IS ONLY 6 MONTHS OLD. I WAS INFORMED BY KYLE, VW REPRESENTATIVE THAT THEY WOULD LOOK AT THE CAR AND WOULD LET ME KNOW IF THERE WAS A DEFECT ON THE BRAKES. SEVERAL HOURS LATER I WAS INFORMED THAT THERE WERE NO DEFECTS AND THAT THE COST OF REPAIR WOULD BE $380. I WAS TAKEN OFF MY FEET. I WAS ASKED TO CALL CUSTOMER RELATIONS TO SEE THEY COULD ASSIST ME. I VOICED MY COMPLAINT WITH CUSTOMER RELATIONS AND GAVE THE SAME INFORMATION. I WAS TOLD THAT I NEEDED TO LET THEM TALK TO THE DEALER AND THE LATEST THAT I WOULD HEAR FROM THEM WAS MONDAY. IT IS NOW MONDAY AND I HAVE YET TO HEAR FROM THEM OR VOLKSWAGEN. THERE IS NO WAY THAT I SHOULD BE RESPONSIBLE FOR BRAKE PADS FOR A 6 MONTH OLD CAR. I AM A SAFE CAUTIOUS DRIVER AND I CAN'T UNDERSTAND WHY THE DEALER DOES NOT WANT TO REPLACE THE BRAKE PADS. THIS IS HIGHLY UNUSUAL. I HAVE PURCHASED SEVERAL CARS, TOYOTA, MAZDA AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED.
Service brakes, Hydraulic, Power train, Jul 23, 2007
TL*THE CONTACTS OWN A 2007 VOLKSWAGEN JETTA. THE CONTACT HAS BEEN EXPERIENCING BRAKE FAILURE SINCE THE FIRST TWO WEEKS AFTER THE VEHICLE WAS PURCHASED. HE STATED THAT THE BRAKES GRIND WHENEVER HE ATTEMPTS TO STOP. WHILE DRIVING 45 MPH, HE ATTEMPTED TO ACCELERATE AND THE VEHICLE HESITATED. ON JUNE 11, 2007, HE ARRIVED AT WELLESLEY VOLKSWAGEN AND SPOKE TO THE SERVICE MANAGER. THE SERVICE MANAGER ACKNOWLEDGED THAT THE TRANSMISSION WAS FAULTY AND DISCOVERED AN ERROR REGISTERED IN THE COMPUTER. WELLESLEY WOULD NOT PROVIDE A LOANER VEHICLE, BUT THE CONTACT WAS ABLE TO RETRIEVE HIS VEHICLE WITHIN A FEW DAYS. HOWEVER, THE BRAKES CONTINUE TO GRIND. HE CALLED VOLKSWAGEN, BUT NO ONE WOULD SPEAK TO HIM. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 200. UPDATED 09/18/07. *JB UPDATED 01-16-08. *KB UPDATED *JB