2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Power train, Feb 26, 2014
CAR WENT INTO A FALSE NEUTRAL WHILE BACKING UP IN PARKING LOT, DEALER REFUSED TO EXTEND WARRANTY VW TDI 2009 SPORTS WAGON. *TR
Fuel system, Diesel, Vehicle speed control, Engine, Feb 22, 2014
MY JETTA LOST POWER FROM GOING 60MPH TO 35-40 AND AFTER A MIN IT SHUT DOWN ON HIGHWAY. I MANAGED TO PUSH IT ON A SHOULDER AND TRIED TO START AGAIN BUT NOTHING HAPPENED. I TOWED IT AWAY TO MECHANIC AND FOUND OUT THAT MY HIGH PRESSURE FUEL PUMP SHATTERED AND RELEASED BUNCH OF TINY METAL PEACES IN TO THE FUEL FILTER AND ENGINE. MECHANIC TOLD ME THAT IT HAPPENED BECAUSE OF A DESIGN FLAW WITH THE PUMP THAT VW ADMITTED BUT HAVEN'T DONE ANYTHING ABOUT THAT. SO I'M WONDERING WHAT IF A SEMI TRUCK CAME AT THE SAME TIME AND HIT ME WOULD THEY DO SOMETHING ABOUT IT THEN? *TR
Fuel system, Diesel, Feb 21, 2014
RE: NHTSA ACTION NUMBER EA11003 IN AUGUST 2013, WE EXPERIENCED THE SAME FUEL PUMP MALFUNCTION NOTED IN NHTSA ACTION NUMBER EA11003. VEHICLE IS A 2009 VOLKSWAGEN JETTA TDI. THE CHECK ENGINE LIGHT CAME ON STEADY AND ENGINE WAS NOT RUNNING WELL, THEN STALLED IN TRAFFIC AND WOULD NOT RESTART. VEHICLE WAS TOWED TO LOCAL VOLKSWAGEN DEALER. DEALER SERVICE DEPARTMENT INSPECTED VEHICLE AND FOUND ISSUE WAS MALFUNCTIONING HIGH PRESSURE FUEL PUMP. TOTAL REPAIR COST WAS $5232.98 TO REPLACE FUEL PUMP, WATER PUMP, AND RELATED PARTS. VEHICLE FUEL WAS ALWAYS THE PRESCRIBED ULTRA LOW SULFUR DIESEL FUEL AVAILABLE IN LOCAL FILLING STATIONS: SUNOCO, SHELL, EXXON, HESS. *TR
Fuel system, Diesel, Feb 13, 2014
HIGH-PRESSURE FUEL PUMP FAILURE (HPFP) WHILE DRIVING ON HIGHWAY AT 60MPH MISFIRING AND STALLING GLOW PLUG LIGHT IS FLASHING AND CHECK ENGINE. *TR
Fuel/propulsion system, Feb 13, 2014
HIGH-PRESSURE FUEL PUMP FAILURE (HPFP) WHILE I WAS DRIVING 60MPH ON HIGHWAY HAS GLOW PLUG LIGHT FLASHING AND CHECK LIGHT, CAR IS MISFIRING AND STALLING. *TR
Structure, Feb 11, 2014
ICE COLLECTED IN DOOR JAM, REDUCING OPERATION OF DRIVER DOOR. I HAD BEEN DRIVING IN COLD WEATHER. UPON ARRIVAL AT MY DESTINATION, MY DRIVERS DOOR WAS DIFFICULT TO OPEN. WHEN FORCED OPEN I HEARD A LOUD CRUNCHING NOISE. ONCE I GOT OUT OF THE CAR, THE BOTTOM OF MY DOOR WAS DAMAGED AND A LARGE CHUNK OF ICE WAS FOUND IN THE FORWARD PART OF THE DOOR JAM. A SIGNIFICANT AMOUNT OF ICE HAD ACCUMULATED. WITH THE CURRENT WEATHER PATTERN, THIS HAS BEEN HAPPENING DAILY SINCE THE FIRST INCIDENT. NOW THE DOOR IS DAMAGED ENOUGH IT WILL NO LONGER OPEN PROPERLY. *TR
Service brakes, Feb 8, 2014
THE LR BRAKE PADS AND ROTORS CONSISTENTLY SHOW EXCESSIVE WEAR. THERE WERE NO PROBLEMS NOTED WITH THE EMERGENCY BRAKE OR CALIPER EACH TIME WE HAVE CHANGED THE BRAKES AND ONLY THIS LEFT REAR SHOWS EXTREME WEAR. THE LEFT REAR BRAKES HAVE NEEDED CHANGING THREE TIMES THIS PAST YEA AND I'VE CHANGED THE OTHER BRAKES JUST TO BE SAFE. THIS LAST OCCURRENCE THE VEHICLE FAILED TO STOP WITHOUT THE BRAKE PEDAL BEING DEPRESSED AS FAR AS IT WOULD GO, AND EVEN THEN THE ABILITY TO STOP WAS GREATLY DIMINISHED. PRIOR TO THIS INCIDENT, A LOUD SCRAPING NOISE WAS EVIDENT IN THE VEHICLE WHILE ROLLING EVEN WITHOUT THE BRAKES BEING DEPRESSED AND MANY TIMES THE REAR OF THE VEHICLE SMELLED LIKE SOMETHING WAS BURNING WHEN IT WAS PARKED FOLLOWING IT BEING DRIVEN. THE TECHNICIAN LOOKED AT THE CAR AND STATED THAT THE CALIPER WAS FROZEN AND IT SEEMS THAT THIS ISSUE CONTINUALLY OCCURS WITH THIS CAR EVEN WITH A NEW CALIPER IT WILL CONTINUE TO HAVE THIS HAPPEN. *TR
Engine, Feb 4, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE PUMP WAS DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 46,900. UPDATED 07/03/14 MA UPDATED 07/11/2014 *JS
Service brakes, Feb 3, 2014
THE LR BRAKE PADS AND ROTORS CONSISTENTLY SHOW EXCESSIVE WEAR. THERE ARE NO PROBLEMS WITH THE EMERGENCY BRAKE OR CALIPER NOTICED EACH TIME; HOWEVER, THE PADS AND ROTORS HAVE NEEDED REPLACEMENT THREE TIMES THIS YEAR AND ONLY THESE LEFT REAR HAVE SHOWN THE ISSUE. AT THE LAST OCCURRENCE BEFORE THIS SERVICE, THE VEHICLE FAILED TO STOP WITHOUT THE BRAKE PEDAL BEING DEPRESSED AS FAR AS IT WAS ABLE TO GO AND EVEN THEN, THE ABILITY TO STOP WAS GREATLY DIMINISHED. PRIOR TO THIS INCIDENT A LOUD SCRAPING NOISE WAS EVIDENT IN THE VEHICLE WHILE ROLLING EVEN WITHOUT THE BRAKE DEPRESSED AND MANY TIMES THE REAR OF THE VEHICLE HAD SMELLED LIKE SOMETHING WAS BURNING WHEN IT WAS PARKED DIRECTLY AFTER DRIVING. *TR
Power train, Feb 2, 2014
AFTER BACKING UP OUT OF A DRIVE WAY IT WOULD NOT SHIFT OUT OF FIRST GEAR.AFTER PULLING OVER TO SIDE OF THE ROAD I TRIED TO SHIFT IT INTO REVERSE AND NOTHING HAPPENED THEN TRIED TO MANUALLY SHIFT IT INTO FORWARD GEARS AND THE SAME THING ONLY FIRST GEAR WOULD ENGAGE.THE LIGHTS ON THE DASH FOR WHICH GEAR YOU ARE IN WAS FLASHING AND UNTIL IT WAS SHUT OF THEN RESTARTED IT STARTED WORKING AGAIN.I TOOK IT TO THE DEALER AND THEY SAID THAT IT WASN'T PART OF THE DRIVE TRAIN SO I WOULD HAVE TO FORK OVER 2500 DOLLARS TO REPLACE THE COMPUTER THAT WAS IN THE TRANSMISSION,THE MECHATRONIC THAT CONTROLS THE VALVE BODY AND CLUTCHES.THEY SAID THEY FOUND AN ISSUE WITH IT BUT DIDN'T SAY WHAT IT WAS.I CONTACTED VW AND THEY SAID THEY WOULD LOOK INTO IT,AFTER TWO DAYS THEY CALLED AND SAID THAT THERE WEREN'T ANY WARRANTY ISSUES FOR THE EXTENDED WARRANTY THAT I HAD PURCHASED.NOW IF ITS IN THE TRANSMISSION WOULDN'T YOU THINK THAT IT IS A PART OF THE DRIVE TRAIN.THE TRANSMISSION WOULDN'T RUN WITH OUT IT.I RESEARCHED THE PROBLEM ON LINE AND FOUND THAT THERE ARE ALLOT OF PROBLEMS WITH THIS TRANSMISSION DUE TO THE MECHATRONIC UNIT AND IT IS A SAFETY RECALL DUE TO ACCIDENTS CREATED BY IT.I CANNOT TRUST THIS CAR NOW AND WILL BE TRADING IT IN FOR A TOYOTA.I HAVE 500,000 MILES ON A ECHCO THAT STILL RUNS LIKE IT WAS NEW AND HAVE NEVER HAD TO TAKE IT IN FOR ANY PROBLEMS.I WOULD LIKE TO HAVE THIS CAR FIXED BEFORE GETTING RID OF IT BECAUSE I WOULD FEEL GUILTY IF SOMEONE GOT HURT FROM THE PROBLEM THAT IS IN THE TRANSMISSION. *TR
Electrical system, Jan 29, 2014
SINCE PURCHASING THIS VEHICLE, I HAVE BEEN HAVING ISSUES WITH THE INTERIOR CABIN LIGHT AND THE DOOR LOCKS ON THE DRIVER SIDE. I TOOK IT TO THE DEALER TO HAVE IT LOOKED AT AND THEY TOLD ME THIS WAS A "KNOWN" PROBLEM WITH THE DOOR LOCKS AND IF THE DOOR LOCK WAS NOT FIXED, MY DOORS WOULD CONTINUE TO LOCK AND UNLOCK ON THEIR OWN. IT WILL COST $495 TO FIX. IF THIS IS A KNOW ISSUE, WHY DOESN'T VW FIX IT! THERE IS AN OBVIOUS SAFETY FACTOR IF THE DOORS CAN LOCK AND UNLOCK ON THEIR OWN! *TR
Engine and engine cooling, Fuel/propulsion system, Jan 29, 2014
WHILE DRIVING ON A 3 LANE ROAD MY VEHICLE LOST POWER AND SHOWED A WARNING MESSAGE OF "ENGINE FAULT". IT HAD ABOUT 50% POWER FOR APPROXIMATELY 30 SECONDS AND DIED. THE VEHICLE WAS TOWED TO VW DEALER AND THEY REPORT THAT IT WAS THE HIGH PRESSURE FUEL PUMP FAILURE WITH COMPLETE FUEL SYSTEM CONTAMINATION. *TR
Electronic stability control (ESC), Service brakes, Jan 27, 2014
MY VEHICLE WAS STUCK IN A SNOW DRIFT AT THE END OF MY ROAD. I DEACTIVATED MY ELECTRONIC SKID PROTECTION TO GET MY VEHICLE FREE FROM THE SNOW DRIFT. I SUCCESSFULLY MADE IT ONTO THE ROAD AND ONLY GOING 20MPN DUE TO ICY ROADS AND BAD WEATHER CONDITIONS. 1 TO 2 MILES DOWN FROM WHERE I WAS STUCK, MY ABS AND ESP LIGHT CAME ON AND I ALMOST LOST CONTROL BUT BECAUSE I WAS GOING SO SLOW, I WAS A BLE TO KEEP IT ON THE ROAD. I PULLED INTO THE CLOSEST GAS STATION TO INVESTIGATE AND MY REAR BRAKES WERE LOCKED UP AND WOULD NOT COME LOOSE. I THOUGHT THEY MAY AHVE BEEN FROZEN SO I CLEANED WHAT SNOW WAS ON THERE AND ACTUATED THE BRAKES SEVERAL TIMES, MOVING MY VEHICLE BACK AND FORTH TO BREAK THEM LOOSE. THIS DID NOT WORK SO I DROVE IT ABOUT 4 MILES TO THE CLOSEST VW DEALERSHIP, WHICH WAS VERY DIFFICULT DUE TO THE ICY ROADS AND MY REAR WHEELS LOCKED UP. THE VW TECHNICIAN TOLD ME THAT BECAUSE MY REAR WHEELS WERE STUCK IN THAT SNOW DRIFT AND MY FRONT TIRES WERE TRYING TO GET ME UNSTUCK, A CODE POPPED UP WHICH ACTIVATED MY REAR BRAKES. HE CLEARED THE CODE AND MY CAR WORKS PERFECTLY FINE. IF THIS "CODE" HAD TRIPPED 10 MINUTES LATER, I WOULD HAVE BEEN ON THE HIGHWAY TRAVELING AT HIGHER SPEEDS ON VERY BAD ROAD CONDITIONS AND WOULD HAVE CAUSE AN ACCIDENT. I DO NOT KNOW IF THE DEALERSHIP WAS TRUTHFUL AS TO WHAT THEY FOUND, IF IT WAS TRULY A CODE OR IF THEY WERE JUST FROZEN SHUT WHICH CREATED THE CODE. I JUST WANTED TO CREATE A COMPLAINT TO LOG THIS ISSUE IN CASE THIS HAPPENS AGAIN, I HAVE PROOF OF THE ISSUE AND COMPLAINT. *TR
Fuel system, Gasoline, Jan 25, 2014
THE VEHICLE WOULD NOT START. DEALER FOUND FAILURE OF HIGH PRESSURE FUEL PUMP AND METAL FRAGMENTS SUFFUSED THROUGHOUT THE FUEL INJECTION SYSTEM (FUEL LINES, TANK, ETC.). *TR
Power train, Jan 21, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHENEVER DRIVING UPHILL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *TR
Fuel system, Diesel, Engine, Jan 15, 2014
2009 VW JETTA TDI UNABLE TO START THE VEHICLE IT WOULD CRANK BUT WILL NOT START. THE VEHICLE WAS TOWED TO THE VW DEALER AND THEY SAID THAT THE FUEL PUMP IN THE FUEL TANK FAILED. THE PUMP IN THE TANK WAS REPLACED AND STILL WILL NOT START. THE DEALER THEN SAID THAT THE HPFP HIGH PRESSURE FUEL PUMP ON THE ENGINE WAS BAD. THEY CHANGED THE PUMP AND STILL WILL NOT START. THE DEALER DOES NOT KNOW WHAT IS WRONG WITH THE VEHICLE AT THIS TIME. THEY CALLED THEIR TECH LINE AWAITING AN ANSWER. I BELIEVE THIS IS A HIGH PRESSURE FUEL PUMP FAILURE ISSUE THAT IS A KNOWN ISSUE AND WELL TALKED ABOUT ON THE VW TDI FORUMS. IF THIS IS THE ISSUE THE PUMPS AND ANY REPAIRS SHOULD BE WARRANTIED FOR THE LIFE OF THE VEHICLE AS LONG AS YOU OWN THE VEHICLE SINCE IT WAS PURCHASED NEW FROM THE DEALER. *TR
Fuel system, Diesel, Jan 10, 2014
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE NUMBER 1 DIESEL FUEL INJECTOR FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHILE STATIONARY AT A RED LIGHT THE VEHICLE STALLED AND THE GLOW PLUG AND CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO REPLACED THE NUMBER 1 DIESEL FUEL INJECTOR. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 156,591. UPDATED 01/29/14*LJ UPDATED 01/29/14
Electrical system, Exterior lighting, Jan 6, 2014
EXTERIOR RIGHT HEADLAMP AND RIGHT TURN SIGNAL STOPPED WORKING, DISCOVERED THAT FUSE HAD MELTED IN FUSE BOX, FUSE CHANGED, WORKED FOR APPROXIMATELY 2 MONTHS THEN FUSE BLEW AGAIN. HAVE CHANGED FUSES 4 TIMES, BUT KEEPS GOING OUT. *TR
Electrical system, Exterior lighting, Jan 4, 2014
FUSE BOX FUSE SOCKET # F16 MELTED CAUSING RIGHT HEADLIGHT, TURN SIGNAL, CITY LIGHTS AND RIGHT MARKER LIGHT TO FAIL. SEEING NUMEROUS REPORTS OF THE SAME THING ON THE WEB. *TR
Electrical system, Exterior lighting, Jan 2, 2014
PASSENGER HEADLAMPS, PASSENGER FRONT TURN SIGNAL AND ALL REAR TURN SIGNALS STOPPED WORKING. THE RIGHT SIGNAL WAS NOT OPERATIONAL. TOOK CAR TO DEALER AND THEY INDICATED THE FUSE BOX AND THE 30 AMP FUSE ( F16) UNDER THE HOOD HAD OVERHEATED AND MELTED. THEY ARE CHARGING ME $580.00 TO REPLACE THE FUSE BOX AND FUSE. WHEN ASKED WAS THIS A DEFECT AND HOW CAN THIS SITUATION BE PREVENTED, THEY SAID IT HAS HAPPENED WITH OTHER CARS. IT IS SOMETHING THAT HAPPENS AND GOOD THING I BROUGHT IT IN BECAUSE OTHER MAJOR DAMAGE TO THE CAR COULD HAVE OCCURRED. MY CONCERN IS THAT THIS DEFECT IS A SAFETY ISSUE THAT COULD LEAD TO SERIOUS CONSEQUENCES. OTHER VOLKSWAGEN VEHICLES HAVE BEEN RECALLED FOR THIS SAME ISSUE (MELTED FUSE BOX AND FUSES) AND IT IS NOT CLEAR WHY VOLKSWAGEN ISN'T EXTENDING A RECALL TO ALL CARS THAT EXHIBIT THE SAME DEFECT. *TR
Fuel system, Diesel, Dec 30, 2013
WHILE TRAVELING ON INTERSTATE THE VEHICLE LOST ACCELERATION AND LOST POWER WHILE ON EXIT RAMP. VEHICLE WAS TOWED TO NEAREST VW DEALER. INFORMED BY DEALER THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND SENT METAL THROUGHOUT FUEL SYSTEM AND THAT PARTS AND LABOR FOR REPAIR WOULD BE $6000-$8000. CALL TO VW FOR ASSISTANCE WAS REWARDED WITH THEIR OFFERING TO PAY FOR THE NEEDED REPAIRS. THERE WAS A LONG RECORDED HISTORY OF DEALER SERVICING AND PROOF OF ONLY DIESEL FUEL PURCHASES. NHTSA SHOULD INSURE THAT ALL TDI OWNERS BE NOTIFIED OF THIS PROBABILITY AND GIVEN THE OPPORTUNITY TO HAVE REPAIRS/REPLACEMENTS DONE BY VW. *TR
Fuel/propulsion system, Dec 11, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DIESEL FUEL INJECTOR NUMBER ONE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.
Power train, Fuel/propulsion system, Dec 4, 2013
WAS ON THE HIGHWAY AND THE ENGINE STARTED TO STALL. GLOW PLUG LIGHT FLASHING AND ENGINE LIGHT ON. DISPLAY READS SOMETHING ABOUT ENGINE FAULT WORKSHOP. I TURNED CAR ON AND NO PROBLEM OR LIGHTS OR ERRORS WERE DISPLAYED. STARTED DRIVING AND CAR HAD VERY MINIMAL POWER AND WOULD SHIFT HIGH RPM. TOWED CAR TO VW DEALERSHIP AND THEY SAID MY HIGH PRESSURE FUEL PUMP HAD DETERIORATED AND SENT METAL SHAVINGS THROUGH MY FUEL PUMP SYSTEM. $6K TO FIX! A FAULTY PART AND VW SAYS IT'S MY RESPONSIBILITY TO FIX. I WISH VW WOULD HOLD TO THEIR CARS. *TR
Electrical system, Exterior lighting, Dec 3, 2013
THE ELECTRICAL WIRE INSULATION OF THE PASSENGER SIDE HEAD LIGHT IS CRUMBLING AND FALLING OFF THE WIRES, I NOTICED WHEN I HAD TO CHANGE THE LIGHT BULB FOR THE SECOND TIME IN LESS THAN A MONTH. WHEN I OPENED THE ACCESS COVER TO REPLACE IT I SAW PIECES OF THE WIRE INSULATION ALL OVER INSIDE THE HEAD LIGHT COMPARTMENT. I'M VERY AFRAID AND SCARED THAT MY CAR WILL CATCH ON FIRE DUE TO THAT MANUFACTURER DEFICIENCY OF THE ELECTRICAL WIRE INSULATION. I SENT ONE MESSAGE TO VOLKSWAGEN ON AMERICA YESTERDAY BUT THEY HAVE NOT CONTACTED ME TO GET ADDITIONAL INFORMATION OR PROVIDE GUIDANCE. I TOOK PICTURES WITH MY IPHONE AND WILL PROVIDE THEM UPON REQUEST, MY PERSONAL EMAIL IS [XXX]PLEASE ADVICE WHAT CAN I DO TO HAVE VW REPAIR THAT DEFICIENCY AT NO COST TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Exterior lighting, Nov 25, 2013
LOST PASSENGER HEADLAMP, PASSENGER FRONT TURN SIGNAL AND ALL REAR TURN SIGNALS. THE FAST SIGNAL ONLY INDICATED THAT THE RIGHT SIGNAL WAS NOT OPERATIONAL. WE HAD A NEAR REAR COLLISION WHILE MAKING A LEFT TURN INTO TRAFFIC. UPON INVESTIGATION IT WAS FOUND THAT THE 30 AMP FUSE (NUMBER F16) IN THE UNDER HOOD FUSE BOX WAS OVERHEATED AND MELTED AS WELL AS THE FUSE SOCKET WAS MELTED. *TR