2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Power train, Nov 22, 2013
VEHICLE'S DASHBOARD GEARS "PRND" ARE ALL HIGHLIGHTED. THIS OCCURS RANDOMLY AND IS A DAILY OCCURRENCE. DOES NOT AFFECT DRIVEABILITY THUS FAR. *TR
Electrical system, Nov 22, 2013
VEHICLE'S AIRBAG WARNING LIGHT ILLUMINATES AND STEERING WHEEL HORN NO LONGER OPERABLE. FUSES LOCATED IN CABIN AND ENGINE COMPARTMENT BOTH OKAY. *TR
Fuel system, Gasoline, Engine, Nov 22, 2013
THE VEHICLE'S ENGINE STALLED WHILE TRAVELING DOWN THE ROADWAY AT APPROXIMATELY 35 MPH. THE VEHICLE'S ELECTRICAL SYSTEM CONTINUED TO OPERATE (DRIVING LIGHTS, INTERIOR LIGHTS, POWER STEERING AND POWER BRAKES) DURING THIS TIME. ENGAGED EMERGENCY FLASHERS AND COASTED VEHICLE TO A STOP AT THE NEAREST PARKING LOT. AFTER PLACING TRANSMISSION INTO PARK, VEHICLE RESTARTED WITH NO FURTHER INCIDENT. *TR
Electrical system, Exterior lighting, Nov 21, 2013
DASHBOARD LIGHTS WOULD NOT WORK WHEN HEADLIGHTS WERE TURNED ON, INCLUDING RIGHT/LEFT INDICATOR LIGHTS. I BROUGHT THE CAR INTO MARTEN'S VW SERVICE ON 11/20/13 IN BETHESDA MD. THEY REPORTED THE FUSE BOX HAD STARTED TO MELT AND HAD TO BE REPLACED FOR $580. IT IS NO LONGER UNDER WARRANTY. THIS SEEMS TO BE A FLAW THAT ONLINE RESEARCH HAS SHOWN. THE VW TECHNICIAN SAID "IT IS A PROBLEM WITH THESE CARS". HE SAID THE NEW FUSE BOXES ARE MADE DIFFERENTLY NOW. SHOULDN'T THIS HAVE BEEN A RECALL ITEM? *TR
Seat belts, Nov 5, 2013
I AM NOT REPORTING A TYPE OF IMPACT / INCIDENT. WHAT I AM REPORTING IS A COMPLAINT / CONCERN ABOUT A MANUFACTURER (VOLKSWAGEN) DENYING A CLAIM I HAVE PRESENTED TO THEM FOR REPAIR / REPLACEMENT OF A REAR SAFETY BELT. I RECENTLY PURCHASED THE VW JETTA SPORTWAGEN AND BROUGHT IT IMMEDIATELY TO A VW FRANCHISE DEALER FOR REPAIRS TO THE SEATBELT (THE CAR IS 4 YEARS OLD, SO IT WAS MY ASSUMPTION THAT THE MANUFACTURER WOULD REPAIR OR REPLACE THE SAFETY CONCERN AT NO COST TO ME). I HAVE TWO YOUNG CHILDREN, SO THE VEHICLE IS NOT EVEN LEGAL FOR ME TO DRIVE IN ITS CURRENT CONDITION. VW HAS ONLY STATED THAT THE CAR IS OUTSIDE THE "STANDARD FACTORY WARRANTY" AND REFUSES TO TAKE ANY RESPONSIBILITY FOR THE SAFETY CONCERN. THEY HAVE FURTHER GIVEN ABSOLUTELY NO DIAGNOSIS TO THE PROBLEM. I AM DUMBFOUNDED THAT A MANUFACTURER CAN REFUSE TO PAY FOR A SAFETY BELT ON A 4 YEAR OLD VEHICLE. PLEASE LET ME KNOW IF THE NHTSA CAN ASSIST. *TR
Fuel/propulsion system, Nov 4, 2013
WE WERE DRIVING DOWN THE ROAD WHEN OUR CAR SPUTTERED ONCE AND THEN DIED. WE COASTED INTO A PARKING LOT AND TRIED TO CRANK IT AGAIN. IT SPUTTERED ONCE AND DIED AGAIN. THEN WE WERE UNABLE TO GET IT RESTARTED. THIS WAS ON A SATURDAY AFTERNOON. MONDAY MORNING WE HAD IT TOWED TO A CERTIFIED INDEPENDENT REPAIR SHOP. THEY DIAGNOSED IT AS A FUEL SYSTEM FAILURE. THERE WAS METAL SHAVINGS IN THE FUEL SYSTEM. HE INDICATED THAT REPAIRS WOULD COST SIX THOUSAND. HE HAD TO REPLACE ALL THE FUEL COMPONENTS. IT WAS THREE WEEKS TO REPAIR IT. THE FINAL COST ENDED UP BEING $5688.17. THE VEHICLE HAS NEVER HAD GAS PUT IT IN. WE WERE ALWAYS VERY PARTICULAR ABOUT WHERE WE PURCHASED DIESEL FUEL. *TR
Fuel/propulsion system, Oct 30, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AS THE ENGINE MALFUNCTION WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL WAS CONTAMINATED. AS A RESULT, THE HIGH PRESSURE FUEL PUMP AND FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE ENTIRE COST OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Fuel system, Diesel, Power train, Engine, Oct 24, 2013
WHEN COMING TO STOP AT A RED LIGHT, THERE WAS AN ENGINE FAULT WORKSHOP WARNING MESSAGE AND A BLINKING YELLOW GLOW PLUG WARNING LIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR FELT SLUGGISH, NEEDING EXTRA THROTTLE THAN USUAL TO GET TO 35MPH. AFTER STOPPING AT THE NEXT RED LIGHT, THE CAR WAS STUCK IN FIRST GEAR (ONLY 30 SECONDS AFTER THE WARNING LIGHT), AND I COULD ONLY GET TO 10MPH IN A 35MPH ZONE. TURNING ON MY HAZARD BLINKERS, I WAS LUCKY THAT THERE WAS A DEDICATED LEFT TURN LANE INTO A PARKING LOT, OTHERWISE I WOULD NOT HAVE BEEN ABLE TO SAFELY PULL OVER TO THE RIGHT SHOULDER FROM THE LEFT LANE BEFORE THE ENGINE DIED. *TR
Electrical system, Latches/locks/linkages, Oct 23, 2013
THE REAR DOORS ON MY 2009 VOLKSWAGEN JETTA TDI DON'T LOCK - WITH THE LOCK INSIDE THE DOOR OR THE KEY FOB. THIS IS A MAJOR SAFETY CONCERN AS I DRIVE THROUGH THE CITY EVERYDAY AND ANYONE COULD JUST GET IN MY CAR OR ROB ME. I RESEARCHED IT ONLINE TO TRY AND SOLVE THE ISSUE MYSELF, BUT IT SEEMS LIKE A DIFFICULT/EXPENSIVE FIX, AND THERE ARE NUMEROUS POSTS ONLINE ABOUT OTHER JETTA TDI'S LOCKS MALFUNCTIONING. VOLKSWAGEN HAS NOT ISSUED A RECALL, BUT THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THEIR VEHICLES. *TR
Fuel/propulsion system, Oct 23, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING INDICATOR HAD NOT ILLUMINATED UNTIL AFTER THE FAILURE HAD OCCURRED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL INJECTION PUMP WAS FRACTURED, WHICH CAUSED METAL SHAVINGS TO ENTER THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE VIN WAS NOT AVAILABLE.
Engine and engine cooling, Fuel system, Diesel, Oct 23, 2013
CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT ILLUMINATE AND ENGINE GOES INTO LIMP OR SAFE MODE. HAS HAPPENED TWICE AND DEALER CANNOT FIND PROBLEM. *TR
Power train, Oct 22, 2013
ALL GEARS ON THE CONTROL PANEL WHERE FLASHING. DSG GAVE A FALSE-NEUTRAL. THANKFULLY, THE CAR IS PARKED IN THE GARAGE BUT STILL WILL NOT ENGAGE INTO REVERSE OR DRIVE. LAST TESTED (10/22/13). I HAVE CONTACTED VOLKSWAGEN CUSTOMER CARE AND LOCAL DEALERSHIP, BOTH MENTIONED THAT THERE MAY BE AN ISSUE WITH A G509 (??). *TR
Power train, Engine, Oct 22, 2013
I WAS STUCK ON A BUSY INTERSECTION BECAUSE MY CAR WOULDN'T LOCK ONTO THE GEAR. ALL GEARS ON THE CONTROL PANEL WHERE FLASHING. UPON LATER RESEARCH, I WAS TOLD THAT THE DSG GAVE A FALSE-NEUTRAL. *TR
Power train, Oct 9, 2013
VEHICLE DOWN SHIFTS HARD WHEN COMING TO A STOP AND SEEMS TO HAVE DELAYED SHIFTS WHEN ACCELERATOR IS PRESSED. VERY UNSAFE DUE JERKING MOTION WHEN TRYING TO STOP OR START. *TR
Fuel system, Diesel, Vehicle speed control, Oct 3, 2013
TRAVELING AT HIGHWAY SPEEDS WHEN GLOW PLUG INDICATOR LIGHT STARTED FLASHING AND ENGINE POWER WAS IMMEDIATELY LOST. ENGINE FAILED TO HOLD IDLE AND STALLED WHILE CAR WAS MOVING WITH CLUTCH ENGAGED. ENGINE WAS ABLE TO RESTART AND MIL LIGHT ILLUMINATED, GLOW PLUG INDICATOR LIGHT FLASHED AND DRIVER INFORMATION SYSTEM INDICATED ENGINE MALFUNCTION. CAR HAD NO ACCELERATION AND HAD TO BE TOWED TO DEALERSHIP. VW SERVICE TECHNICIAN INDICATED FUEL PUMP FAILURE AND SHOWED EVIDENCE OF METAL FILINGS IN FUEL INJECTION SYSTEM. *TR
Fuel system, Diesel, Engine, Oct 1, 2013
I DROVE HOME FROM WORK ON 9/28/2013 GOT OFF THE FREEWAY, CAME TO A STOP AT END OF OFFRAMP AND THE FIRST WARNING LAMP CAME ON INDICATING A GLOW PLUG FAILURE. IT CONTINUED TO RUN AND I DROVE TO A NEARBY PARKING LOT AT APPROX. 50% POWER, PARKED, CYCLED THE IGNITION FROM ON TO OFF AND BACK ON AGAIN. THIS CLEARED THE FAULT TEMPORARILY, I DROVE TOWARD HOME AND WITHIN ANOTHER 2 MILES THE SAME GLOW PLUG FAULT RETURNED ALONG WITH THE CHECK ENGINE SYMBOL AND A WARNING INDICATING WORKSHOP WAS NEEDED. THE FOLLOWING DAY I BOUGHT A CODE READER, READ THE CODES AND FOUND SEVERAL LOGGED, SOME OF WHICH IM CERTAIN WERE RESIDUAL FAULTS FROM THE ACTUAL CAUSE OF THE FAILURE WHICH WAS INDICATED BY A RECURRING "LOW FUEL RAIL PRESSURE" FAULT. I HAVE CALLED THE DEALER WHICH INSTRUCTED ME TO LOOK AT THE FUEL FILTER AND AIDED BY AN ONLINE TECH INFO BLOG I INSPECTED THE HIGH PRESSURE FUEL PUMP ACTUATOR FOR METAL DEBRIS. THE FUEL FILTER INSPECTION SHOWED SMALL, TRACE AMOUNTS OF METAL DUST WHILE THE FUEL PUMP INSPECTION SHOWED LARGER AND MORE SUBSTANTIAL METAL SHAVINGS UNDER THE ACTUATOR. THE INSPECTION OF THE TWO COMPONENTS ARE INDICATIVE AND INLINE WITH SIMILAR FINDINGS THAT PROVE HIGH PRESSURE FUEL PUMP FAILURE, IT SHOULD BE NOTED THAT NO TRACE OF GASOLINE WAS FOUND IN THIS SYSTEM AND ONLY CLEAN DIESEL FUEL WAS PRESENT DURING INSPECTION. FUEL FILTER WAS JUST CHANGED IN AUG 20 2013 AT SAME TIME AS TIMING BELT WHERE HPFP DRIVE GEAR WAS RETORQUED. I NOW HAVE A CAR THAT IS NOT FUNCTIONAL AND I'M NOT HAPPY. I BOUGHT A DIESEL FOR LONGEVITY AND HIGH FUEL ECONOMY NOT THIS. *TR
Exterior lighting, Sep 28, 2013
MY '09 JETTA HAD A "BULB FAILURE" LIGHT SPORADICALLY TURN ON OVER THE COURSE OF 3 DAYS (SOMETIMES IT WAS ON AND SOMETIMES IT WASN'T WHEN I STARTED THE CAR), AND WHEN IT WAS ON, I NOTICED THAT MY PASSENGER-SIDE HEADLIGHT WAS OUT. I TOOK IT IN TO THE DEALERSHIP AND IT TURNED OUT TO BE A BURNT FUSE, AND THEY NOTIFIED ME THAT IT AFFECTED MY BRAKE LIGHTS AS WELL. THEY REPLACED THE ENTIRE FUSE BOX FOR A PRICE OF $515.00 (THIS WAS ON WED. 9/18/2013). ON FRIDAY, 9/27/2013, THE "BULB FAILURE" LIGHT CAME ON AGAIN, AND NOW MY DRIVER'S SIDE HEADLIGHT IS OUT. I HAVE FOUND THAT THIS IS OCCURRING A LOT WITH OTHER 2009/2010 VW VEHICLES. *TR
Fuel system, Gasoline, Sep 25, 2013
VEHICLE ENGINE STOPPED COMPLETELY DEAD AND WAS NEARLY REARENDED . WAS NOT ABLE TO RESTART VEHICLE AND WAS TOWED BACK TO VOLKSWAGEN DEALERSHIP. VOLKSWAGEN TOLD ME THE HIGH PRESSURE FUEL PUMP WAS BAD AND REPAIR WOULD COST $10,000.00 AFTER A FURIOUS ARGUMENT WAS TOLD THEY WOULD FIX IT. THIS PROBLEM HAS HAPPENED TO MANY VEHICLES THAT HAVE NOT REPORTED IT TO NHTSA WHEN ARE YOU GOING TO PUT A STOP TO THIS MAJOR PROBLEM. MAYBE WHEN SOMEONE GETS KILLED *JS
Fuel system, Diesel, Sep 16, 2013
LEFT THE WAL-MART PARKING LOT AND THE CAR STALLED WHILE DRIVING. LUCKY NO ONE WAS BEHIND US. TRIED TO RESTART BUT THE CAR WOULD NOT START. HAD A TOW TRUCK TAKE IT TO OUR HOME. MY HUSBAND READ THE TROUBLE CODE "000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW" LOOKED IT UP ON THE INTERNET AND FOUND THIS IS CAUSED BY THE HPFP MALFUNCTIONING. NHTSA HAS A CURRENT INVESTIGATION ONGOING ON THIS ISSUE, I HOPE YOU CAN HELP, THIS COULD HAVE BEEN VERY DANGEROUS, AS MY DAUGHTER WAS SUPPOSED TO TAKE THE CAR TO COLLEGE THIS WEEKEND AND THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ORLANDO CITY TRAFFIC. WE HAVE HAD DIESEL CARS SINCE 1998, 2 OTHER TDIS AND MY HUSBANDS TRUCK IS A DIESEL, WE FUEL THEM AT SAM'S CLUB UNLESS WE ARE ON THE ROAD, THERE HAS NOT BEEN ANY ACCIDENTAL FUEL MIX UPS. PLEASE LET ME KNOW IF I CAN BE OF FURTHER ASSISTANCE. *TR
Electrical system, Air bags, Sep 11, 2013
WHEN PULLING INTO WORK, MY AIRBAG LIGHT CAME ON ALONG WITH A MESSAGE THAT SAID "AIRBAG FAULT!" I HAVE SINCE HAD THIS DIAGNOSED AS A FAILED CLOCK SPRING (LOCATED IN THE STEERING COLUMN), WHICH VW WILL NOT REPLACE BECAUSE THE CAR IS OVER MILEAGE AND TOO OLD FOR ANY KIND OF GOODWILL REPLACEMENT OF THE PART. SINCE THIS IS A CRITICAL SAFETY SYSTEM, I AM DISAPPOINTED THAT IT FAILED ON AN EFFECTIVELY NEW CAR, WHEN NONE OF THE 15-20 YEAR OLD BEATERS I'VE DRIVEN HAVE EVER HAD A CLOCK SPRING FAILURE. *TR
Air bags, Sep 10, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR ONE MONTH. ONCE THE CONTACT STARTED THE ENGINE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Electrical system, Sep 4, 2013
REAR DRIVER SIDE DOOR WILL NOT LOCK. THE DOOR CAN NOT BE LOCKED WITH THE REMOTE OR MANUALLY. THIS IS A VERY SERIOUS SAFETY ISSUE. HAVE ALSO NOTICED THAT THE ALARM WILL NOT BEEP WHEN ARMED WITH THE REMOTE. *JB
Service brakes, Aug 30, 2013, fire
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, HE NOTICED SMOKE AND FLAMES COMING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT STATED HE WAS ABLE TO PUT THE FIRE OUT WITH WATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR DRIVER'S SIDE CALIPER HAD SEIZED AND OVERHEATED, WHICH WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Electrical system, Exterior lighting, Aug 28, 2013
WHILE TRAVELING ON RT 287 @ 10:30 PM ALL OF SUDDEN THE LIGHTS ON PASSENGER SIDE WENT OUT FROM FRONT TO BACK OF VEHICLE (HEADLIGHTS,MARKERS,BLINKERS,AND BRAKE LIGHT. AND THEN THE THE OTHER SIDE WENT OUT ALSO I FOUND MYSELF IN THE DARK WHICH IS A SAFETY CONCERN WHEN YOU HAVE TRACTOR TRAILERS TRAVELING AROUND YOU AT EXCESSIVE SPEEDS. WHICH I ALMOST GOT HIT. THE NEXT DAY EVERYTHING WAS WORKING AGAIN THEN IT WENT OFF AGAIN. I CAN ONLY DRIVE THIS VEHICLE BEFORE SUNSET. ( THERE SHOULD BE RECALL ON THIS BEFORE SOMEONE GETS KILLED AS IT ALMOST HAPPEN TO ME.) IF YOU RESEARCH THIS YOU WILL NOTICE THAT OTHERS ARE HAVING SAME ISSUE. *TT
Air bags, Aug 26, 2013
AIR BAG WARNING LIGHT CAME ON. TECHNICIAN SAYS PASSENGER SEAT SENSOR FAILURE, $1200.00 REPAIR ESTIMATE. THREE WEEKS UNTIL NEW SENSOR ARRIVES FROM THE FACTORY. NOW I'M DRIVING A CAR WITH NO AIR BAGS, UNTIL THE PART ARRIVES AT THE DEALER. AIR CONDITIONING FAILURE HAPPENS WITHIN HOURS OF AIR BAG SENSOR FAILURE. SENSOR AND A/C CONNECTED THROUGH SAME 5 AMP FUSE WHICH FAILED. REPLACING THE FUSE ACTIVATES THE A/C, BUT FUSE WILL RANDOMLY FAIL AGAIN AFTER SEVERAL ENGINE RESTARTS. TECHNICIAN SAYS FUSE WILL STOP FAILING ONCE THE AIR BAG SENSOR IS REPLACED. COULD, WHAT EVER TRANSIENT CAUSING THE FUSE FAILURE, BE CAUSING THE AIR BAG SENSOR FAILURE? COULD THE TRANSIENT, BE ATTENUATED BY THE SENSOR UNTIL THE SENSOR FINALLY FAILS? *TR