2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Fuel system, Diesel, Fuel/propulsion system, Apr 20, 2013
WAS DRIVING ALONG AND CAR LOST POWER, ENGINE QUIT AND WOULD NOT RESTART. HAD CAR TOWED TO DEALER WHERE THEY DIAGNOSED THE PROBLEM AS A HIGH PRESSURE FUEL PUMP FAILURE. ALL INJECTORS, FUEL LINES, AND ASSOCIATED PARTS TO BE REPLACED. TANK HAS TO BE DRAINED AND FLUSHED. DEALER SAID VOLKSWAGON WOULD COVER ALL COSTS RELEATED TO REPAIR! *TR
Service brakes, Apr 12, 2013
ABS CONTROL MODULE FAILED AND REAR BRAKES LOCKED UP. *TR
Visibility, Apr 11, 2013
SUNROOF EXPLODED UPWARDS, SHATTERED INTO MANY TINY PIECES. *TR
Power train, Engine, Mar 18, 2013
THE SAME THING HAS OCCURRED APPROXIMATELY 10-15 TIMES NOW. WHILE DRIVING, IT IS AS IF THE CAR GOES INTO NEUTRAL, AND APPLYING GAS DOES NOTHING. IT IS EXTREMELY DANGEROUS BECAUSE THERE IS NO WARNING THAT IT IS ABOUT TO HAPPEN, AND IF IT WERE TO OCCUR WHILE PULLING OUT IN TRAFFIC, WE WOULD BE STUCK IN PLACE WITH NO WAY TO ACCELERATE AND GET OUT OF THE WAY OF TRAFFIC. THE CAR WAS TAKEN TO THE DEALERSHIP AND THEY COULD FIND NOTHING WRONG AND OUR MONEY FOR THE DIAGNOSTIC WAS SPENT AND SOLVED NOTHING. IT HAS BEEN INCONSISTENT, SOMETIMES NOT HAPPENING FOR WEEKS AT A TIME, BUT IN THE LAST 5 DAYS IT HAS HAPPENED APPROXIMATELY 5 TIMES. IT IS AN EXTREMELY DANGEROUS PROBLEM AND SHOULD BE TAKEN CARE OF ASAP! *TR
Fuel system, Diesel, Mar 14, 2013
I EXITED THE INTERSTATE AND CAME TO A STOP. THE GLOW PLUG LIGHT STARTED FLASHING AND THE CAR HAD NO POWER AND STALLED. I RESTARTED THE CAR AND IT HAD NO POWER. IT STALLED AGAIN AND WOULD NOT START. I HAD IT TOWED TO A VOLKSWAGEN DEALERSHIP AND THEY FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM RESULTING IN COSTLY REPAIRS. *TR
Electrical system, Mar 11, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED THREE DIFFERENT TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Fuel system, Diesel, Mar 4, 2013
DRIVING AT STEADY SPEED OF AROUND 20 MPH WHEN SUDDENLY SPEED AND RPMS DECREASED WITH GLOWPLUG LIGHT FLASHING. NOTICED A LOSS OF POWER. CAR WOULD PICK UP SPEED VERY SLOWLY. DID NOT FORCE ENGINE IN ANY WAY. 5 MINUTES LATER THE CAR DIED. TRIED STARTING CAR BACK UP BUT WOULD NOT START. HAD IT TOWED TO KNOWN LOCAL MECHANIC SHOP. WAS TOLD IT WAS A FUEL SYSTEM ISSUE IN WHICH THE FILTERS AND INJECTORS WERE BEING CLOGGED UP THEREFORE DAMAGING THE ENTIRE FUEL SYSTEM, WHICH WAS A KNOWN COMMON PROBLEM IN THIS THAT VOLKSWAGEN DID NOT ACKNOWLEDGE, AND REPAIRS WOULD COST AROUND $6K-7K TO REPLACE THE WHOLE FUEL SYSTEM. VERY UNHAPPY WITH THIS SITUATION AND DISAPPOINTED WITH VOLKSWAGEN AT THE FACT THAT NOTHING HAS BEEN DONE TO HELP THE CUSTOMERS THAT DRIVE THEIR VEHICLES CONSIDERING THE AMOUNT OF COMPLAINTS REGARDING THIS ISSUE. *TR
Fuel system, Diesel, Feb 26, 2013
THE FUEL PUMP FAILED CAUSING THE VEHICLE TO LOOSE POWER AND COME TO A STOP ON A MAJOR HIGHWAY. THIS IS A DIESEL VW WHICH SEEMS TO BE A COMMON PROBLEM, BUT VOLKSWAGEN DID NOT ACKNOWLEDGE THAT EVEN THOUGH THE LOCAL DEALER HAS DONE 2 OF THESE SINCE JANUARY. IT IS COSTING ME 8000 TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE TAKEN CAR TO AN INDEPENDENT SHOP AND DEBATING ON MAKING REPAIRS AT THIS POINT. *TR
Fuel/propulsion system, Feb 25, 2013
I WAS COMING TO A STOP OFF A HIGHWAY OFF RAMP. MY CAR DIED WHILE COMING TO THE STOP. THIS HAS HAPPENED BEFORE AND I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES FOR THIS AND STALLING OUT WHILE ACCELERATING FROM A COMPLETE STOP, AND I WAS TOLD THERE WAS NOTHING WRONG. TODAY THE CAR WOULD NOT STAY STARTED AFTER STARTING 8 TIMES. I STARTED FROM P AND N, BUT ONCE I PUT THE CAR IN D OR S IT WOULD IMMEDIATELY SHUT DOWN. PUTTING THE CAR IN R MADE A HUGE CLUNK. I WAS STUCK AND BLOCKING A HUGE LINE OF TRAFFIC! I AM GOING TO THE DEALER TO FIND OUT WHAT'S GOING WRONG, BUT THIS IS UNACCEPTABLE FOR ANY CAR TO DIE FOR NO REASON. *TR
Fuel system, Diesel, Feb 23, 2013
WHILE DRIVING, THERE WAS A BRIEF GRINDING NOISE, AND THE MOTOR SUDDENLY STOPPED PROVIDING POWER, THE POWER STEERING STOPPED, AND EVERY WARNING LIGHT CAME ON. FORTUNATELY I WAS ON A CITY STREET IN VERY LIGHT TRAFFIC AND COULD COAST SAFELY TO THE CURB. I TRIED TO RESTART IT, AND THE ENGINE WOULD CRANK, BUT WITHOUT IGNITION. I HAD THE CAR TOWED TO THE DEALER, AND THEY TOLD ME THAT THE HIGH PRESSURE DIESEL FUEL PUMP HAD DISINTEGRATED, AND HAD TO BE REPLACED WITH A NEW REDESIGNED ONE. THIS THEY DID AT NO COST, FOR WHICH I AM VERY GRATEFUL. *TR
Exterior lighting, Feb 18, 2013
LEFT SIDE HEADLIGHT, TURN SIGNAL AND TAIL LIGHT WENT OUT. I WENT TO THE DEALER TO HAVE IT FIXED AND THEN 3 WEEKS LATER THE RIGHT SIDE WENT OUT. CHANGED THE HEADLAMP AND NOTHING WAS FIXED. THE COMPLETE RIGHT SIDE LIGHTING OF THE CAR IS OUT. AT CERTAIN TIMES DURING THIS PERIOD IT WOULD START WORKING, THEN STOP. *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 12, 2013
DIESEL FUEL PUMP FAILURE WHICH CLOGGED FUEL FITTER AND INJECTION SYSTEM WHICH IN TURN CAUSED ENGINE TO CUT OUT. *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 5, 2013
CAR APPEARED TO BE SLUGGISH AS I WAS DRIVING BACK TO THE OFFICE FROM LUNCH. AS I APPROACH THE LAST MAJOR INTERSECTION BEFORE GETTING ON THE HIGHWAY, THE CAR STARTED TO MAKE A VERY LOUD TICKING/KNOCK SOUND THAT WAS REV DEPENDENT. AS I ACCELERATED ON THE HIGHWAY TWO FAULTS CAME UP ON THE INSTRUMENT CLUSTER. THEY WERE A FLASHING GLOW PLUG LIGHT AND THE PHRASE ENGINE FAULT WORKSHOP. I WAS JUST REACHING THE SPEED LIMIT AT THIS TIME BUT POWER BEGAN TO FADE (IN HEAVY TRAFFIC, LUCKILY I HAD NOT YET MOVED INTO OTHER LANES). I MANAGED TO DRIVE AT 40 TO 45 MPH TO THE NEXT EXIT AND SAFELY PARKED THE CAR. THE CAR WAS TOWED TO THE LOCAL VW DEALER WHO NOTED THAT THE HPFP (HIGH PRESSURE FUEL PUMP) HAD FAILED AND TAKEN OUT THE ENTIRE FUEL SYSTEM (THE CAR IS DIESEL POWERED). THE DIESEL FUEL IN THE TANK WAS TESTED AND CAME BACK UNCONTAMINATED. IT HAD BEEN 54 MILES SINCE MY LAST FILL UP ON 2/2/2013. *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 1, 2013
THIS CAR IS A VW JETTA TDI (TURBODIESEL). DRIVING ON I-96 BETWEEN LANSING AND BRIGHTON THE JETTA BEGAN TO RUN ROUGHLY WITH A LOSS OF POWER. THE TRAFFIC WAS VERY SLOW DUE TO A SNOWSTORM, SO I WAS ABLE TO CONTINUE DRIVING. THE CAR RAN INCREASINGLY ROUGH AND EVENTUALLY STOPPED. THE CAR WAS TOWED TO MY LOCAL DEALERSHIP, GERMAIN VW IN ANN ARBOR. THE REPORT WAS FUEL SYSTEM FAILURE DUE TO THE HPFP BREAKING APART. THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED AND THE FUEL TANK FULLY CLEANED OF METAL FRAGMENTS. *TR
Fuel system, Diesel, Jan 28, 2013
WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.
Fuel system, Diesel, Other or unspecified, Engine, Fuel/propulsion system, Jan 28, 2013
DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR
Fuel/propulsion system, Jan 25, 2013
I WAS MAKING A LEFT TURN ENTERING NORTH BOUND TRAFFIC ON GREENFIELD ROAD SOUTH OF BASELINE ROAD ON WEDNESDAY JANUARY 16, 2013. TRAFFIC WAS VERY HEAVY AND UPON ENTERING TRAFFIC THE ENGINE SUDDENLY BEGAN TO LOOSE POWER, RUN VERY ROUGH. IT SEEMS LIKE ALL OF THE DASH WARNING LIGHTS FLASHED SEVERAL TIMES BEFORE THE ENGINE COMPLETELY DIED. AFTER THE ENGINE DIED, I LOST POWER STEERING AND WAS UNABLE TO SAFELY NEGOTIATE MY WAY TO THE SIDE OF THE ROAD. I WAS ALMOST STRUCK TWO TIMES BEFORE I WAS ABLE TO COAST INTO A PARKING LOT ON EAST SIDE OF GREENFIELD ROAD. THE REPAIR OF THE VEHICLE IS CURRENTLY UNDERWAY. THE FAILURE WAS DUE TO THE HIGH PRESSURE INJECTOR PUMP FAILING, CREATING METAL SHAVINGS THAT CLOGGED AND CONTAMINATING THE ENTIRE FUEL SYSTEM. THE CAR HAS 104,000 MILES ON IT AND THERE WAS NO PRIOR INDICATION OF FUEL SYSTEM PROBLEMS. THE FAILURE WAS CATASTROPHIC. THERE WAS NO OTHER CONTAMINATION OF THE FUEL . *TR
Engine, Jan 24, 2013
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE WITHIN THE EXHAUST CONTROL MODULE. THE DEALER REPLACED THE EXHAUST MODULE UNDER THE WARRANTY; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE EXHAUST SYSTEM CONTROL MODULE FAILED AGAIN. A SECOND DIAGNOSTIC TEST WAS PERFORMED BY A LOCAL MECHANIC WHICH LOCATED THE FAILURE IN THE EXHAUST SENSOR WHICH MADE IT IMPOSSIBLE FOR THE EXHAUST EMISSION GATE TO OPEN OR CLOSE. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS REPAIRED AND THE EXHAUST FLAP DOOR WAS LUBRICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 110,000.
Fuel/propulsion system, Jan 23, 2013
JETTA TDI WAS RUNNING FINE WITH NO INDICATIONS OF ANY PROBLEM. FOLLOWING A ROUTINE OIL CHANGE, THE CAR JUST STOPPED RUNNING AND WOULD NOT RESTART. LOCAL VW DEALER SERVICE MANAGER INDICATES ISSUE IS WITH FUEL PUMP AND ENSUING DEBRIS IN ENGINE. COST TO REPAIR IN EXCESS OF $5,000. VW TO DATE UNWILLING TO ACKNOWLEDGE DEFECT AND CONTRIBUTE TOWARDS COST OF REPAIR, OR SHOW ANY CONCERN FOR THE SAFETY ISSUES THIS SORT OF PROBLEM PRESENTS. *TR
Engine and engine cooling, Vehicle speed control, Jan 15, 2013
CAR STALLED AGAIN AFTER NEW EXHAUSTED FLAP WAS INSTALLED (1KO-253-691-E ) . AS PER OTHER OLDER COMPLAINT ODI # 10476791.VW PAID $646 FOR NEW PART BUT REFUSED TO PAY LABOR $183.93. NOW ON THE NEW EXHAUST FLAPPER THEY GAVE ME A NEW PART FREE,BUT IT COST ME $529.63 FOR NEW SENSORS ALONG WITH LABOR FOR THE INSTALL. PER THE AUTO SHOP THERE HAS BEEN A LOT OF CHANGES IN THIS PART . THE CUSTOMER IS ENGINEERING THIS PART FOR VW. *TR
Fuel system, Diesel, Fuel/propulsion system, Jan 11, 2013
THIS IS THE SECOND COMPLAINT FILED ON THIS CAR. THE REF # FOR THE FIRST NHTSA COMPLAINT IS VOQ 10484807. ON NOV 26, 2012 (DATE TAKEN FROM DEALER REPAIR INVOICE) I PICKED THE CAR UP AT THE DEALERSHIP AFTER THE INITIAL FAILURE REPAIRS. I RESET THE TRIP METER (I DON'T REMEMBER THE EXACT MILEAGE THE VEHICLE HAD WHEN I PICKED IT UP). LATER THAT SAME DAY (26 NOV 12) I TOOK THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THE ENGINE WAS MAKING A WEIRD SOUND. THE MECHANIC AGREED THAT THE ENGINE WAS MAKING A WEIRD SOUND AND SAID HE THOUGHT IT WAS THE NEW SECONDARY FUEL PUMP MAKING THE NOISE. THE DEALERSHIP AGREED TO ORDER A NEW SECONDARY PUMP FOR THE CAR AND THEY TOLD TO CONTINUE DRIVING THE CAR UNTIL THE NEW PUMP ARRIVED. ON OR ABOUT 12 DEC 2012, THE CAR SUFFERED ANOTHER RAPID DECELERATION FAILURE IDENTICAL TO THE ONE THAT OCCURRED ON 26 SEP 2012 WITH THE EXCEPTION THAT THE ENGINE DID NOT COMPLETELY QUIT. I WAS ABLE TO LIMP THE CAR HOME (TOP SPEED WAS APPROXIMATELY 20 MPH) USING SIDE STREETS AND STAYING OFF THE FREEWAY. THE TRIP METER HAD 349 MILES ON IT WHEN I GOT HOME. I CALLED THE DEALERSHIP AND HAD THE CAR TOWED TO THEM. THEY REPLACED THE FUEL TANK PUMPS (APPARENTLY THERE ARE TWO PUMPS IN THE FUEL TANK). WHILE THEY WERE TEST DRIVING THE VEHICLE, TO RETURN IT TO ME, THEY EXPERIENCED A RAPID DECELERATION (FROM THEIR DESCRIPTION IT APPEARED AS THE SAME FAILURE I HAD JUST EXPERIENCED). THE DEALERSHIP CALLED ME AND TOLD ME THEY WERE AT A LOSS TO EXPLAIN THE FAILURE AND THEY WOULD HAVE TO CALL THE VW TECH LINE FOR HELP. VW TOLD THEM THEY THOUGHT THE PROBLEM WAS THE HPFP. IN TOTAL, ALL THREE FUEL PUMPS WERE ONCE AGAIN REPLACED. TO VW AND HOY-FOX CREDIT THESE REPAIRS WERE DONE AT NO COST TO ME (EXCEPT FOR THE TOW BILL). THE CAR IS NOW ON ITS THIRD HPFP IN LESS THAN FOUR MONTHS. BOTTOM LINE, IN MY OPINION, THE VW TDI HPFP IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR
Air bags, Jan 11, 2013, crash
TL* THE CONTACT STATED OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, A VEHICLE CRASHED INTO THE VEHICLE CAUSING IT TO CRASH INTO THE VEHICLE DIRECTLY AHEAD. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG FAILURE LIGHT ILLUMINATED. THE CONTACT SUSTAINED FACE, NECK, AND TORSO INJURIES AFTER BEING THROWN INTO THE STEERING COLUMN. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,000.
Engine, Jan 10, 2013
MY 2009 JETTA SPORTWAGEN TDI HAS EXPERIENCED A DISTURBING NO-START CONDITION SEVERAL TIMES. CRANKING THE ENGINE DID NOT RESULT IN A START. ONLY AFTER REPEATED CRANKING (5-10 TIMES) DID THE CAR ACTUALLY START. FIRST IT WOULD NOT START SEVERAL TIMES, THEN START AND DIE IMMEDIATELY, AND FINALLY START, RUN VERY ROUGH,AND THEN SMOOTH OUT ITS IDLE. THIS ENTIRE SEQUENCE (WHICH HAS HAPPENED AT LEAST 4 TIMES IN THE LAST MONTH, TO VARYING DEGREES) OCCURRED IN THE DECEMBER-JANUARY TIME FRAME, WITH THE FIRST INCIDENT OCCURRING WHEN TEMPS WERE RIGHT AROUND FREEZING, WITH PRECIPITATION (RAIN-SNOW MIX) AND HIGH HUMIDITY. AT LEAST 2 TIMES, THE VEHICLE SIMPLY DIED SUDDENLY WHILE DRIVING, WHEN I TOOK MY FOOT OFF THE THROTTLE AND REVS DROPPED DOWN TO IDLE. IN ADDITION, THE CAR HAS DISPLAYED A SOLID CHECK ENGINE AND FLASHING GLOW PLUG LIGHT, WHICH HAVE COME AND GONE SEVERAL TIMES (INTERMITTENTLY: ONE DAY THEY WILL BE ON, THE NEXT DAY NOT). THE LAST SYMPTOM TO REPORT IS A P0638 OBDII CODE (THROTTLE BODY OUT OF RANGE). THIS CODE, HOWEVER, COULD BE A FALSE INDICATION THAT IS RELATED TO THE NUMBER OF FAILED ENGINE START ATTEMPTS? I TOOK THE CAR TO THE DEALER, AND THEY COULD NOT FIGURE OUT WHAT THE PROBLEM IS. I HAVE A STRONG INDICATION TO SUSPECT, AFTER RESEARCHING OTHERS' EXPERIENCES ON SEVERAL ONLINE FORUMS, THAT THIS MAY BE RELATED TO THE ACCUMULATION OF WATER AND/OR ICE IN THE INTERCOOLER, WHICH THEN EITHER BLOCKS THE AIRFLOW OR BECOMES INGESTED INTO THE INTAKE. MY SYMPTOMS ARE CONSISTENT WITH THOSE REPORTED IN THE VOLKSWAGEN TECHNICAL SERVICE BULLETIN (TSB) # 21 11 06 / 2025464 - FROZEN AIR CHARGE COOLER. HOWEVER, WHEN I PRESENTED THIS TSB DATA, ALONG WITH REPORT OF MY SYMPTOMS TO THE DEALER (AFTER THEY INSPECTED THE CAR AND COULD NOT FIND ANYTHING) THEY TOLD ME THAT THEY COULD NOT HELP ME, SINCE THE VEHICLE IS OUT OF ITS WARRANTY PERIOD. *TR
Fuel system, Diesel, Fuel/propulsion system, Jan 8, 2013
JETTA WAGON TDI CLEAN DIESEL VEHICLE WAS BEING DRIVEN ABOUT 35 MPH ON BUSY ROAD WITH FULL TANK OF FUEL. VEHICLE STARTED STUMBLING AND LOSING POWER. WITHIN 30 SECONDS OF STUMBLING VEHICLE THEN STALLED. INITIALLY WAS ABLE TO BE RESTARTED BUT WAS STUMBLING SEVERELY AND WAS ONLY ABLE TO CREEP A FEW FEET BEFORE STALLING. VEHICLE WAS UNABLE TO BE RESTARTED AND HAD TO BE TOWED 23 MILES TO NEAREST DEALERSHIP WHERE THE INTERCOOLER (CHARGE COOLER) WAS FOUND TO HAVE ICED UP AND CONTAIN ICE AND WATER. THIS SEEMS TO BE KNOWN ISSUE WITH THE VEHICLE AS VW HAS A TSB OUT ON THE ISSUE. THE DEALERSHIP STATED THAT THEY ACTUALLY HAD ANOTHER VEHICLE WITH THE SAME ISSUE COME IN THE DAY AFTER OURS AND LAST WINTER HAD MANY WITH THIS ISSUE. THIS APPEARS TO BE A KNOWN ISSUE AND IS CLEARLY A SAFETY ISSUE IF IT CAN CAUSE THE VEHICLE TO SUDDENLY AND UNPREDICTABLY LOOSE POWER AND STALL. VW TSB # 21 11 06 / 2025464 REFERENCES THIS ISSUE. *TR
Fuel system, Diesel, Fuel/propulsion system, Dec 27, 2012
VW VOLKSWAGEN JETTA SPORTWAGEN TDI 2009. WAS DRIVING ABOUT 35 MPH WHEN ENGINE LOSES MOST OF ITS POWER. A GLOW PLUG INDICATOR LIGHT TURNED ON AND I SAW AN ENGINE FAULT/WORKSHOP ERROR. I QUICKLY TURNED ONTO A SIDE STREET AND STOPPED THE ENGINE. AFTER A COUPLE MINUTES I RESTARTED THE CAR BUT IT STILL HAD LOW POWER. AFTER ABOUT 10 SECONDS IT STALLED AND COULD NOT BE RESTARTED. HAD IT TOWED TO A VW DEALERSHIP AND 5 DAYS LATER THEY RAN DIAGNOSTICS AND SAID IT WAS A FAILED FUEL PUMP AND THAT METAL SHARDS WERE THROUGHOUT THE FUEL SYSTEM AND EVERYTHING NEEDED TO BE REPLACED. *TR