2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Engine, Dec 25, 2012
MY VW JETTA HAD SAT FOR A FEW DAYS IN A INDOOR PARKING SPACE IN THE MIDWEST DURING WINTER DECEMBER TO BE EXACT. WHEN I STARTED THE CAR, IT STARTED WEAK, THEN GAVE AN ERROR ON THE DISPLAY OF "ENGINE FAULT WORKSHOP.". THE CAT CONTINUED TO DRIVE, BUT LACKED POWER AND SEEMED TO SURGE. AFTER I RETURNED HOME, I DISCONNECTED THE LOWER INTERCOOLER HOSE TO FIND A LARGE ICE FORMATION AND WATER RESTRICTING THE OUTLET OF THE INTERCOOLER. THIS PROBLEM CAN CAUSE MAJOR ENGINE DAMAGE AND IS CAUSED.BY THE EXHAUST GASES AND WATER VAPOR FREEZING IN THE INTERCOOLER. EVERY VW WITH THIS STYLE INTERCOOLER SETUP HAS POTENTIAL FOR THIS PROBLEM. IT SHOULD BE RECALLED DO TO ITS SEVERITY. ALSO, THERE IS A TSB ALREADY WRITTEN FOR THE "FIX". BUT VW HAS NOT INFORMED ANYONE, NOR WILL TAKE CARE OF THE PROBLEM FOR ANYONE BEYOND THE 36000 MILE WARRANTY. EVEN THOUGH THIS IS A DESIGN FLAW. *TR
Electrical system, Dec 20, 2012
DOOR LOCKS BEGAN TO MALFUNCTION. LOCKS WILL NOT LOCK OR RELEASE WITH KEY FOB OR DOOR LOCKING MECHANISM. THIS PROBLEMS WAS IDENTIFIED BY THE SERVICE TECH AT THE DEALERSHIP AS NORMAL AND A REGULAR REPLACEMENT FOR MODEL YEARS 2006-2010. *TR
Service brakes, Air, Dec 20, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE THEN STALLED BY INDEPENDENTLY SHIFTING TO NEUTRAL WITHOUT WARNING. THE CONTACT HAD TO WAIT SEVERAL MINUTES IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HER THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 48,500. MAILED OUT 3/10/15*LJ UPDATED 03/31/15*LJ
Fuel/propulsion system, Dec 19, 2012
CAR: 2009 VOLKSWAGEN TDI SPORTWAGEN ON DECEMBER 16TH AT APPROXIMATELY 1230PM, I ENTERED INTERSTATE I-95 VIA EXIT 19 IN SOUTHPORT, CT HEADING SOUTHBOUND. AS I ACCELERATED AND MERGED INTO THE LANE FROM THE ONRAMP AS I GOT UP TO SPEED (@60 MPH) THE "GLOW PLUG LIGHT" CAME ON AND THEN THE ENGINE LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN LOSING POWER AND I PULLED OVER TO THE SIDE OF THE VERY BUSY INTERSTATE. IT WAS DANGEROUS AS I LOST POWER AND HAD TO MANEUVER BETWEEN PASSING CARS IN ORDER TO GET TO THE SHOULDER TO PULL OVER. I TURNED OFF THE ENGINE AND LET THE CAR REST FOR A MINUTE OR SO. I TURNED THE ENGINE BACK ON AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I ATTEMPTED TO ACCELERATE AND THE CAR HAD VERY LIMITED POWER SO I IMMEDIATELY STOPPED THE CAR AGAIN AND TURNED OFF THE ENGINE. I GOT OUT OF THE CAR, OPENED THE HOOD, AND NOTICED WHAT APPEARED TO BE GASOLINE COATING THE ENGINE AS WELL AS TRAILING BEHIND THE CAR. I CALLED AAA AND HAD MY CAR TOWED TO THE RIVERBANK VOLKSWAGEN DEALERSHIP IN STAMFORD, CT WHICH WAS CLOSED DUE TO THE FACT THAT IT WAS SUNDAY. THE FOLLOWING DAY I SPOKE WITH THE SERVICE MANAGER AND WAS INFORMED THAT THE CAR WOULD NOT BE LOOKED AT UNTIL FRIDAY DECEMBER DEC 21ST WHEN A "SPECIALIST" FROM VW WOULD ARRIVE TO INSPECT THE CAR. I HAVE PERFORMED MY OWN DILIGENCE AND HAVE FOUND THAT SIMILAR ISSUES WITH THE 2009 JETTA TDI'S HAVE BEEN FAIRLY COMMON AND I EXPECT (HOPE) VW WILL COVER ALL REPAIR AND RENTAL CAR COSTS FOR ME IN THIS MATTER. *TR
Fuel system, Diesel, Fuel/propulsion system, Dec 16, 2012
I STARTED MY CAR AND FOR THE FIRST TIME EVER, IT HESITATED AND FAILED TO START. I RESTARTED MY CAR AND IT STARTED. I PROCEEDED TO DRIVE HOME AND ABOUT A HALF MILE INTO THE DRIVE IT HESITATED AND LOST MUCH OF ITS POWER. A FLASHING GLOW PLUG WARNING LIGHT CAME ON AND THEN A QUICK MESSAGE ON THE DISPLAY ABOUT AN ENGINE FAILURE AND BRING TO SERVICE. I WAS ABOUT A MILE FROM MY VW DEALERSHIP AND DROVE TOWARDS IT. ABOUT A QUARTER OF A MILE LATER, THE CAR (STILL HESITATING - NOW I KNOW IT IS CALLED "LIMP MODE") MADE A GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE BAY, AND THE CAR LOST ALL POWER AND STOPPED IN TRAFFIC. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A HIGH PRESSURE FUEL PUMP FAILURE. THE ENTIRE FUEL SYSTEM (FUEL TANK, 3 PUMPS, ALL FUEL LINES, COMMON RAIL FUEL DELIVERY SYSTEM, FUEL FILTER HOLDER, FUEL FILTER, FUEL INJECTORS) WERE REPLACED UNDER POWER TRAIN WARRANTY. I AM THE ONLY PERSON TO FILL THIS CAR WITH DIESEL FUEL AND ALWAYS DO SO AT REPUTABLE STATIONS. THE FUEL WAS TESTED AND DID NOT CONTAIN GASOLINE OR ANY ADDITIVES. THIS CAR WAS FIRST PURCHASED IN NORTH CAROLINA AND IS A US VEHICLE. I BOUGHT IT FROM THE ORIGINAL OWNER (AT 6200 MILES) AND DROVE IT TO CANADA. IT IS REGISTERED IN ONTARIO. I HAVE HAD ALL SERVICE DONE IN BUFFALO NY AT NORTHTOWN VW WHILE UNDER WARRANTY AND THIS REPAIR WAS ALSO PERFORMED (AS PER VW OF AMERICA RESTRICTIONS) IN BUFFALO NY. I HAD TO PAY THE EXPENSE OF HAVING IT TOWED FROM TORONTO TO BUFFALO. *TR
Fuel system, Diesel, Engine, Fuel/propulsion system, Nov 30, 2012
WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR
Fuel system, Gasoline, Nov 29, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE FAULT WORKSHOP LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE FAILURE COULD HAVE BEEN CAUSED BY A FAILING FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.
Power train, Engine, Fuel/propulsion system, Nov 23, 2012
I WAS DRIVING ON THE INTERSTATE, AT ABOUT 68 MPH, WHEN THE ENGINE COMPLETELY SHUT DOWN WITHOUT ANY WARNING WHATSOEVER. THE CAR, HAVING A MANUAL TRANSMISSION, WAS STILL IN GEAR AND SLOWED DOWN VERY QUICKLY WITHOUT ANY WARNING TO OTHER DRIVERS (NO BRAKE LIGHTS). I TRIED TO PUSH IN THE CLUTCH AND COAST TO THE SHOULDER, AND SUCCESSFULLY MADE IT OFF THE HIGHWAY. THE CAR RESTARTED, AND I MADE IT A FEW MILES TOWARDS THE DEALER BEFORE IT HAPPENED AGAIN, LUCKILY ON A LOW-TRAFFIC STREET. THE CAR WAS TOWED THE REST OF THE WAY TOWARDS THE DEALER AND DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP, CAUSING CATASTROPHIC FUEL SYSTEM DAMAGE. THE FUEL RAIL, INJECTORS, PUMP, TANK, AND ALL LINES WILL NEED TO BE REPLACED AS THE RESULT OF THE PUMP FAILURE CAUSED BITS OF METAL FLAKES TO CIRCULATE ABOUT THE FUEL SYSTEM. THE DIAGNOSIS AND LISTED REPAIRS WERE DETERMINED BY THE VOLKSWAGEN DEALER. *TR
Engine and engine cooling, Fuel system, Diesel, Nov 15, 2012
CAR STALLED 5 TIMES OVER A TWO DAY PERIOD DUEL TO A FAILURE OF THE FUEL PUMP. DASH BOARD WARNING SAID "ENGINE FAULT WORKSHOP" AND GLOW PLUG WARNING LIGHT CAME ON. OWNER MANUAL SAID TO BRING INTO SHOP SOON. DEALERSHIP FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM THAT WAS CAUSED BY A FAILED HIGH PRESSURE FUEL PUMP. THE WARNING LIGHTS FIRST CAME ON WHEN THEIR WAS A NEAR EMPTY CONDITION IN THE FUEL TANK. I HAVE HEARD THAT THIS HAS HAPPENED TO OTHERS WHEN FUEL IS LOW. COST FOR REPAIR WOULD HAVE BEEN AROUND $6000, BUT VW WARRANTY COVERED THIS. IF THIS STALL HAD HAPPENED ON THE INTERSTATE IT WOULD HAVE BEEN VERY DANGEROUS. AS IT WAS I HAD A POLICE CAR PUSH ME OUT OF AN INTERSECTION DURING RUSH HOUR TO A SAFE SPOT.
Fuel system, Diesel, Fuel/propulsion system, Nov 15, 2012
ON SEPTEMBER 26, 2012 WHILE TRAVELING IN ARKANSAS, EASTBOUND ON INTERSTATE 30, AT 75 MILES PER HOUR, MY 2009 VW JETTA SPORTS WAGEN TDI SUFFERED A HIGH PRESSURE FUEL PUMP FAILURE. I WAS TOLD BY THE LITTLE ROCK VW DEALERSHIP THAT I HAD CONTAMINATED FUEL. I FILED AN INSURANCE CLAIM. THE INSURANCE COMPANY HAD AN INDEPENDENT LAB DO AN ANALYSIS ON THE FUEL. THE INSURANCE COMPANY DENIED MY CLAIM BECAUSE THE FUEL WAS NOT CONTAMINATED. THE INSURANCE COMPANY INFORMED ME THAT THE NHTSA HAS REVIVED NUMEROUS COMPLAINTS ABOUT HIGH PRESSURE FUEL PUMP FAILURES ON VOLKSWAGEN TDI ENGINES. I WANT TO ADD MY VEHICLE TO THAT LIST WITH AN INDEPENDENT LAB ANALYSIS STATING THAT THE FUEL WAS NOT CONTAMINATED. IT IS DEFINITELY A SAFETY HAZARD WHEN YOUR VEHICLE STOPS ON A CONGESTED HIGHWAY. ADDITIONALLY, WITH REPAIR BILLS FOR THIS FAILURE RANGING FROM $6,000 TO $10,000 THE NHTSA SHOULD REQUIRE VW TO RECALL THEIR VEHICLES WITH THE TDI ENGINES. *TR
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Nov 13, 2012
I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR
Fuel system, Diesel, Power train, Nov 13, 2012
I WAS ON THE EXIT RAMP OF THE INTERSTATE AND THE GO TO WORKSHOP WARNING CAME ON ALONG WITH THE GLOW PLUG WARNING LIGHT. VEHICLE LOST POWER, I WAS ABLE TO GET TO A SIDE STREET AND TURNED OFF VEHICLE, IT RESTARTED AND SEEMED FINE DROVE ABOUT 2 MILES AND STOPPED FOR A LIGHT, CAR STALLED AND WARNING LIGHTS CAME BACK ON. CAR DID NOT RESTART HAD PUSH TO SIDE OF ROAD AND TOW HOME. TOWED TO DEALER FIRST OF WEEK. FOUND TO BE HIGH PRESSURE FUEL PUMP FAILURE OF THE DIESEL ENGINE. THIS IS THE SECOND ONE TO GO BAD FIRST ONE AT 135380 MILES AND NOW AT 228605 MILES ONLY 93225 MILES ON REPAIR JOB. VW REPAIRED THE FIRST ONE, REPLACED ENTIRE FUEL SYSTEM AT NO CHARGE, DO TO FAULTY HPFP. EVEN THOUGH THIS PUMP HAS LESS MILES THEY WILL NOT HELP WITH REPAIR COST. BOTH TIMES CAR DIED AT A MAJOR INTERSECTION AND HAD TO BE PUSHED TO SIDE OF ROAD. *TR
Fuel/propulsion system, Nov 9, 2012
WHILE STARTING TO ACCELERATE AFTER A STOP, MY 2009 JETTA TDI SHUDDERED AND DIED WITH A "MAJOR ENGINE FAILURE" ERROR AND WOULD NOT RESTART. THE CAR WAS BLOCKING TRAFFIC AT A MAJOR INTERSECTION. HAD TO HAVE THE CAR PUSHED OUT OF THE TRAFFIC LANE AND THEN WAITED FOR A TOW TRUCK TO TOW IT TO THE LOCAL DEALER. AFTER ONE DAY THEY SAID THE HAD NO IDEA WHAT WAS WRONG WITH IT. ON THE SECOND DAY THE DEALER CALLED TO SAY THAT THEY FOUND THE FUEL PUMP HAD BLOWN APART AND THERE WERE METAL SHARDS THROUGHOUT MY ENTIRE FUEL SYSTEM AND IT WOULD NEED TO BE COMPLETELY REPLACED (APPROX $8-9000 IN REPAIRS). THEY ALSO SAID THAT THE WARRANTY WOULD NOT COVER IT UNLESS I COULD PROVE THAT I ONLY PUT DIESEL FUEL IN SO HAD TO PROVIDE RECEIPTS FOR MY RECENT FUEL PURCHASES AS WELL AS FUEL SAMPLES. STILL WAITING FOR THE WARRANTY COMPANY TO DECIDE WHETHER OR NOT THEY WILL COVER THE REPAIR SO I AM WITHOUT A VEHICLE WHILE THEY HAGGLE. LUCKILY I WAS ALMOST STOPPED WHEN IT HAPPENED OR IT COULD HAVE BEEN A BIGGER SAFETY ISSUE (ALTHOUGH I WAS IN A CAR IN A BUSY INTERSECTION CAUSING A MAJOR TRAFFIC JAM WITH MANY POTENTIAL CRASHES ALL AROUND ME -- THE HONKING HORNS AND SWERVING CARS ATTEST TO THAT -- AS I SAT WAITING TO BE PUSHED OUT OF THE WAY). *TR
Fuel system, Diesel, Engine, Fuel/propulsion system, Nov 7, 2012
TDI DIESEL ENGINE. ENTERED HIGHWAY, CAR STUTTERED, ENGINE DIED, DISPLAYED WORKSHOP CODE PROBLEM, GLOWPLUG LIGHT FLASHING. RESTARTED ONE TIME, TRAVELED TO PARKING AREA, ENGINE DIED AND WOULD NOT RESTART. CODE WAS P0087, FUEL PUMP PRESSURE FAILURE. NO PREVIOUS PROBLEMS OR HINTS OF THIS ISSUE. SUDDEN ENGINE FAILURE. VERY DANGEROUS, WAS DRIVING UPHILL, THE ONE RESTART ALLOWED ME TO LEAVE ROAD. DEALER NOTED NO FUEL CONTAMINATION. SYSTEM WAS PROPERLY PRIMED ON FUEL FILTER CHANGES. USED A ROSS-TECH CABLE AND SOFTWARE. REPAIR IS EXPECTED TO BE ABOUT $7000.00. PREVIOUS DIESEL 2001 MODEL WAS STILL RUNNING WITH 332,000 MILES WHEN THIS ONE WAS PURCHASED. TDICLUB.COM WEBSITE HAS NOTED MANY OF THESE FAILURES, SEARCH HPFP, HIGH PRESSURE FUEL PUMP. VW IS NOT FURNISHING PUMPS DESIGNED WITH THE US DIESEL FUEL QUALITY IN MIND. VW NEEDS TO CORRECT THIS PROBLEM, THERE HAVE BEEN A LOT OF THESE FAILURES. *TR
Fuel system, Diesel, Nov 2, 2012
I WAS STOPPED AT A TRAFFIC LIGHT ON A BUSY STREET WHEN MY JETTA TDI SPORT WAGON MADE A LOUD RUMBLING NOISE AND STALLED. IT WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND SUGGESTED THIS WAS DUE TO GAS CONTAMINATION OF THE DIESEL FUEL SINCE I HAD JUST FUELED MY CAR. HOWEVER THE DIESEL FUEL WAS NOT CONTAMINATED WITH GAS AND THE DEALER REPLACED THE ENTIRE FUEL SYSTEM, BLAMING THIS ON A PUMP FAILURE. I'M GLAD IT DID NOT HAPPEN 15 MIN EARLIER WHEN I WAS TRAVELING 55MPH. *TR
Electrical system, Exterior lighting, Nov 2, 2012
MELTING FUSE BOX...LIGHTS ON ONE SIDE OF CAR STOP WORKING. ALL OF THEM. VERY OBVIOUS FIRE DANGER. FUSE BOX HAS BEEN REPLACED ONCE AND NOW NEEDS TO BE REPLACED AGAIN AFTER ONLY 6 WEEKS. *TR
Fuel system, Diesel, Oct 29, 2012
ROUGH ACCELERATION WITH STALLING AND LURCHING, PARTICULARLY WITH QUICK MANEUVERS. THIS HAS BEEN AN ONGOING PROBLEM, JUST IDENTIFIED BY THE DEALER AT THE CAR'S 60K SERVICE CHECK, SO DATES AND MILEAGE ENTERED ARE ESTIMATED. THEY FOUND METAL FILINGS THROUGHOUT THE FUEL SYSTEM AND SAID THAT THE HIGH PRESSURE FUEL PUMP HAD BEEN GROUND UP INTERNALLY. THEY STATED THAT VW WAS AWARE OF THIS ISSUE, ALTHOUGH THIS ISSUE HAD NOT BEEN MENTIONED AT TWO PREVIOUS VISITS FOR FUEL CHANGES AND SERVICING BY ANOTHER LOCAL DEALER. I THOUGHT IT WAS JUST SOME AIR IN THE FUEL LINE. THEY SPECIFICALLY DID NOT MENTION ANYTHING ABOUT A NHTSA INVESTIGATION, WHICH I EVENTUALLY FOUND ON THE SAFERCAR WEBSITE (NHTSA ACTION NUMBER : EA11003). THEY DID SAY THAT VW WANTED ALL THE PARTS THAT THEY ARE REPLACING, INCLUDING FUEL PUMPS, SOME LINES, FUEL FILTER, AND FUEL INJECTORS. WORK IS TO BE COMPLETED ON OCTOBER 30, 2012. *TR
Power train, Oct 22, 2012
THIS IS MY SECOND COMPLAINT ON THIS WEBSITE FOR THE SAME PROBLEM WITH MY 2009 JETTA SPORTWAGEN WITH DSG TRANSMISSION. MY MECHATRONIC UNIT WAS REPLACED IN JULY 2012, BUT IT WASN'T 2 WEEKS BEFORE THE CAR STARTED BACK TO IT'S OLD TRICKS AGAIN. THIS TIME THE HESITATING FROM A STOP, JERKING, ROLLING BACK AND FORTH WHEN YOU PARK, AND ROLLING BACKWARD ON AN INCLINE WHEN SHIFTING INTO DRIVE FROM REVERSE WAS EVEN WORSE THAN BEFORE THE MECHATRONIC UNIT REPLACED. THIS MORNING, WHILE BACKING OUT OF THE GARAGE (WHICH IS ON A SLOPE) WHEN I SHIFTED INTO DRIVE AND LIFTED OFF THE BRAKE THE CAR QUICKLY ROLLED BACK 2 TO 3 FEET BEFORE I COULD STOP THE CAR WHILE NARROWLY MISSING OUR TRUCK'S BUMPER. WE WENT STRAIGHT TO VW AND AS BEFORE THEIR IS NO CODE AND THE FLUID IS AT APPROPRIATE LEVELS. THERE IS NOTHING THEY CAN DO... VW CUSTOMER CARE WAS CONTACTED WITH ANOTHER CASE NUMBER. IT APPEARS THAT VW IS NOT STANDING BEHIND THEIR WARRANTY, SO I GUESS WE'LL HAVE TO ESCALATE TO THE NEXT LEVEL. *TR
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Oct 17, 2012
CAR FLASHED ENGINE MALFUNCTION, DIED SOON AFTER, WILL NOT START UP AGAIN. *TR
Fuel system, Diesel, Electrical system, Fuel/propulsion system, Oct 16, 2012
I HAD JUST LEFT MY VW DEALERSHIP IT HAVE AN UNRELATED ISSUES LOOKED AT, I HAD A SERVICE THAT WED. I PULLED OUT OF THE DEALERSHIP DROVE ABOUT A MILE AND MY CAR FLASHED SO KIND OF WARNING. I TURNED AROUND TO GO BACK TO THE DEALERSHIP AND IT DIED. I WAS LESS THAN A MILE AWAY FROM GETTING ON THE INTERSTATE WHERE I WOULD HAVE BEEN TRAVELING AT 70 MPH. *TR
Engine and engine cooling, Fuel system, Diesel, Oct 12, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE MALFUNCTION ENGINE WARNING LIGHT FLASHED ON THE DASHBOARD AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE TO A DEALER. THE DEALER STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED DUE TO METAL FLAKES ENTERING THE FUEL SYSTEM WHEN THE FUEL PUMP MALFUNCTIONED. THE FAILURE MILEAGE WAS 115,986. UPDATED 11/14/12*LJ UPDATED 11/15/12
Fuel/propulsion system, Oct 10, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL SYSTEM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Fuel system, Diesel, Fuel/propulsion system, Oct 2, 2012
OVER THE PAST 18 MONTHS, THE DEALER HAS REPLACED ALL THREE OF THE DIESEL FUEL PUMPS IN MY CAR. THE FAILURES DID NOT OCCUR IN TRAFFIC, NOR WAS THE CAR TOTALLY DISABLED. THE PURPOSE OF THIS REPORT IS TO ADD MY DATA TO THE OTHER REPORTS ALREADY COLLECTED. MY CAR HAS BEEN FIXED UNDER WARRANTY SO FAR, BUT MY WARRANTY WILL EXPIRE IN 15,000 MILES. I AM CONCERNED AS TO THE LONGEVITY OF THE REPLACEMENT PARTS. *TR
Fuel system, Diesel, Fuel/propulsion system, Sep 30, 2012
CAR LOST POWER AND STALLED. GLOW PLUG LIGHT STARTED FLASHING. HAD THE CAR TOWED TO THE DEALER. WARRANTY REPAIR. THEY SAID IT WAS THE ACCELERATOR SENSOR, BUT THAT MADE NO SENSE TO ME. THE CAR HAS PERFORMED OKAY SINCE THEN, BUT I'M CONCERNED THE SAME THING WILL HAPPEN AGAIN. I AM NOW OUT OF WARRANTY. THIS IS A 2009 TDI JETTA WAGON. *TR
Fuel/propulsion system, Sep 27, 2012
WHILE DRIVING DOWN THE ROAD, MY WARNING LIGHT FLASHED A COIL SYMBOL, PULLED THE CAR TO THE SIDE OF THE ROAD AND LOOKED UP THE PROBLEM IN THE MANUAL. BLINKING COIL INDICATED 'DRIVE TO LOCAL SERVICE' SO I TRIED TO CRANK THE CAR, WHICH STARTED. BEGAN TO DRIVE, BUT AS I APPROACHED A HILL AND INTERSECTION THE VEHICLE BECAME SLUGGISH AND SLOW. UPON BRAKING AT INTERSECTION, THE VEHICLE SHUT OFF. I WAS IN THE CAR WITH THREE OF MY FOUR CHILDREN, THE OLDEST IS 17 AND HAS A DL, SO I PUT HER IN THE DRIVERS SEAT AND MY 12 YEAR OLD AND I PUSHED THE CAR OUT OF THE INTERSECTION TO AVOID COLLISION. CALLED DEALERSHIP, THEY SAID TOW IT IN, AND I HAVE EXTENDED WARRANTY TO COVER DEFECTS. THE NEXT DAY I AM TOLD THAT THERE IS BAD FUEL, NOT GASOLINE BUT SWEET SMELLING DIESEL.( SC IS RUNNING CARS ON BIODIESEL WHICH HAS A SWEETER SMELL), WARRANTY COMPANY SENDING INSPECTOR. HIS REPORT SAYS HE SMELLED GASOLINE, BUT TECH SAYS IMPOSSIBLE AS THE VEHICLE WOULD NEVER HAVE GONE 450 MILES ON GASOLINE BEFORE THIS MALFUNCTION. WE FEEL THAT VW IS TRYING TO HIDE THE PROBLEM UNDER THE GAS COMPANIES AND AVOID MAJOR COST. STARING AT $8000 REPAIR BILL FOR A CAR NOW WORTH $12K. WE CANNOT AFFORD THIS KIND OF EXPENSE AS I AM SURE MOST CONSUMERS IN AMERICA WOULD CONCEDE. WE HAVE READ AND DOCUMENTED MANY CASES WHERE VW HAS REPAIRED THIS PROBLEM IN OR OUT OF WARRANTY BECAUSE OF THE DEFECTIVE PART. FEEL THAT THIS IS JUST NOW AN ISSUE WITH THE FUEL, THEY KNEW THE STANDARDS FOR HIGHWAY DIESEL WHEN THEY PUT THE PART IN THE CAR, SHOULDN'T HAVE SOLD IT IF IT WOULD NOT STAND UP TO THE PRESSURE. WILL NOT ACCEPT THIS AS OUR FAULT. CANNOT ACCEPT THIS AS OUR FAULT. *TR