2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Engine, Sep 26, 2012
TRAVELING ON INTERSTATE 10 FROM TALLAHASSEE, THE CAR ENGINE SUDDENLY STOPPED RUNNING. AFTER DRIFTING ONTO THE SHOULDER THE ENGINE LIGHT WAS ON AND THE GLOW PLUG LIGHT WAS ON. THERE WERE NO INDICATIONS OF ANY PROBLEM PRIOR TO THE ENGINE STOPPING. NO INDICATOR LIGHTS CAME ON, NO SPUTTERING, NO LOSS OF POWER ETC. AFTER MANY ATTEMPTS TO RESTART WITH NO SUCCESS, IT WAS TOWED INTO MARION FLORIDA. THEY COULD NOT TELL WHAT WAS WRONG AND I HAD TO HAVE IT TOWED TO THE CLOSEST DEALER IN VALOUSA GA. THERE THEY FOUND METAL PIECES IN THE FUEL FILTER AND SAID THIS WAS GOING TO BE A MAJOR REPAIR. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION ABOUT THIS INCIDENT. *TR
Fuel system, Diesel, Sep 24, 2012
ENGINE WARNING LIGHT GOES ON, CAR SHUTS DOWN. DEALER SAYS IT IS THE EMISSION FLAPPER ON THE EXHAUST SYSTEM AND A NEW ONE COSTS $918 DOLLARS. VW CUSTOMER SERVICE CAN'T AND WILL NOT DO A THING ABOUT IT. THE DEALER KEEPS A STOCK ON THIS EXHAUST FLAPPER AND COULD DO THE JOB RIGHT AWAY. VW KNOWS THE PROBLEM IS OUT THERE , AND RIGHT NOW IT PROVES TO BE A PROFITABLE ONE FOR THEM. *TR
Fuel system, Diesel, Sep 18, 2012
VEHICLE STALLED AND WOULD NOT RESTART WHILE WAITING IN THE LEFT TURN LANE OF EUCLID AVE IN BAY CITY, MICHIGAN. VEHICLE WAS TOWED TO THELEN VW SERVICE 0.5 MILES AWAY. I WAS ALLOWED TO REMOVE PERSONAL ITEMS WHILE TECH WAS INVESTIGATING. HE SHOWED ME THE FILTER AND THERE WAS A LITTLE BIT OF METAL SHAVINGS. HE THEN OPENED A PORT ON THE PUMP AND FOUND A LOT OF METAL SHAVINGS. THE TECH THEN SAID THE PUMP FAILED AND THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE SERVICE REP SAID HE WOULD TALK TO VW TO SEE WHAT NEEDS TO BE DONE NEXT. THIS INFORMATION IS ALL I KNOW AS OF THE END OF THE DAY ON 9/18/2012. *TR
Fuel/propulsion system, Sep 10, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 87,000.
Engine, Fuel/propulsion system, Sep 8, 2012
2009 JETTA VOLKSWAGEN TDI, WITH ONLY 50500 MILES ON IT. THE CAR DIED IN THE MIDDLE OF INTERSECTION AT 35MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IN THE CAR WAS ME 32, MY WIFE 36, MY DAUGHTER OF 8 YEARS OLD AND SON OF 2 YEARS OLD. IT WAS A VERY SCARY EVENT. I HAD IT TOWED TO THE NEAREST VW DEALERSHIP. IT TOOK THEM 3 DAYS TO LOOK AT THIS CAR AND AFTER I CALLED 15 TIMES, THEY TOLD ME THAT THIS FUEL PUMP HAD BEEN SLOWLY BREAKING DOWN INSIDE THE FUEL TANK, RUNNING THROUGH THE LINES AND INTO THE INJECTORS. THEY HAVE TOLD MY THIS COULD BE EXTREMELY EXPENSIVE. I HAVE ALWAYS USED CLEAN DIESEL, AND FILLED UP AT NEW GAS STATIONS. THIS WAS JUST TODAY I SPOKE WITH THEM, AND I HAVE DONE SOME RESEARCHING AND FOUND THIS TO BE CALLED HPFP ISSUE. FROM AS MANY CASES I HAVE SEEN POSTED ON THE INTERNET, THIS SHOULD DEFINITELY BE A RECALL. *TR
Structure, Latches/locks/linkages, Aug 31, 2012
BACK DOORS RANDOMLY LOCK AND WON'T UNLOCK AS WELL AS REMAIN UNLOCKED AND WON'T LOCK. THIS CREATES CONCERN WITH PERSONAL SAFETY WHEN THEY WON'T LOCK (EJECTION IN CAR WRECK, STRANGERS ENTERING CAR) AND WHEN THEY WON'T UNLOCK (ABILITY TO GET OUT OF CAR IN EMERGENCY). THIS BEGAN AT ABOUT 30,000 MILES (TWO YEARS OLD) AND THEN APPEARED TO RESOLVE ONLY TO BEGIN AGAIN AT 50,000 MILES (3 YEARS OLD). DEALERSHIP TELLS ME IT WILL COST $800 TO FIX AND WHEN IT HAPPENS WITH THE FRONT DOORS IT WILL COST $1500 TO FIX THEM. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. *TR
Fuel system, Diesel, Electrical system, Aug 28, 2012
WE WERE DRIVING ON A TWO LANE HIGHWAY. THE CRUISE CONTROL WAS SET. OUT OF NOWHERE THE CAR JUST QUIT. THE GAUGES WENT TO ZERO. THE CAR DIDN'T HAVE POWER. WE COASTED UNTIL WE FOUND A CLEARING WHERE WE COULD PULL OFF THE ROAD. WE WERE ABLE TO APPLY THE BRAKES TO COME TO A COMPLETE STOP. WE WERE VERY LUCKY WE WERE ABLE TO COAST FAR ENOUGH TO FIND A SPOT TO PULL OFF. THERE WAS NOT AN EMERGENCY LANE ON THE ROAD. THE CLOSEST TOWN WAS 18 MILES AWAY. WE PUT THE CAR IN PARK AND TRIED TO START IT WITHOUT ANY LUCK. AFTER AWHILE IT DID TURN BACK ON AND WE WERE ABLE TO DRIVE TO THE DEALERSHIP. *TR
Fuel/propulsion system, Aug 28, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND AN ENGINE MALFUNCTION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP BROKE APART INTERNALLY AND THE METAL SHAVINGS FROM THE FUEL PUMP WERE FOUND THROUGHOUT THE FUEL SYSTEM. AS A RESULT, ALL FUEL RELATED COMPONENTS NEEDED TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Engine, Fuel/propulsion system, Aug 27, 2012
STARTED MY CAR FOR THE SECOND TIME THAT DAY, NOTHING OUT OF THE ORDINARY. ABOUT A MILE AWAY I EXPERIENCED THE CAR SHUTTING DOWN. I DOWNSHIFTED INTO SECOND, TURNED BACK ON BUT WHEN I GAVE IT GAS IT SPUTTERED. I WAS ON THE SIDE OF THE ROAD FOR 1.5HRS WAITING FOR TOW TRUCK. MECHANICS COMPUTER DESCRIBES THE PROBLEM AS LOW FUEL PRESSURE. *TR
Power train, Aug 23, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 4 MPH THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION VALVE AND THE DSG TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 124,000.
Fuel system, Gasoline, Aug 21, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE FUEL SYSTEM WOULD HAVE TO BE REPLACED BECAUSE IT BECAME CONTAMINATED BY THE FUEL PUMP. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11003 (FUEL SYSTEM, DIESEL) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 09/18/12*LJ UPDATED 09/19/2012 *JS
Fuel/propulsion system, Aug 21, 2012
WHILE DRIVING AT 50 MPH, MY VEHICLE STOPPED ACCELERATING AND RPM WOULD NOT INCREASE ABOVE 2000RPM. THE GLOW PLUG AND CHECK ENGINE WARNING LIGHTS BOTH CAME ON. THIS ALMOST RESULTED IN AN ACCIDENT. I AVOIDED BEING HIT BY A LARGE TRUCK WHILE I WAS STALLED IN THE CENTER LANE OF A HIGHWAY. I HAD MY VEHICLE TAKEN TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP REPLACED THE FUEL RAIL SWITCH, BUT THE SAME ISSUE OCCURRED IN JUNE 2012, JULY 2012, AND AUGUST 2012. THIS APPEARS TO BE AN ISSUE RELATED TO THE HPFP (FUEL PUMP). I AM NOT VERY SATISFIED WITH THE VW DEALERSHIP'S INABILITY TO CORRECT THIS ISSUE. I LOSE FUEL PRESSURE ON A REGULAR BASIS WHICH CAUSES SAFETY CONCERNS WHILE MERGING INTO TRAFFIC. *TR
Fuel system, Diesel, Aug 16, 2012
I WAS DRIVING MY 2009 VW JETTA TDI ON I-81 N. NEAR THE WYTHEVILLE EXIT MY ENGINE MALFUNCTION LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN TO LOSE SPED AND POWER. I WAS ABLE TO COAST UP THE EXIT RAMP AND INTO THE EXXON STATION. I TURNED OFF THE CAR. THE CAR WOULD NOT RESTART. THERE WERE NO VW DEALERS WITHIN 80 MILES SO I HAD IT TOWED TO A CHRISTIANSBURG, VA SHOP THAT WORKS ON VW'S. ITS NAME IS CAR FORCE. THEY SAID IT WAS THE FUEL LOAD LIFT. THEY PUT IN THE PART AND IN STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT EVERYTHING, INCLUDING THE FUEL PUMP, WAS DAMAGED. I HAD IT TOWED ANOTHER 40 MILES TO ROANOKE, VA. THE COST TO REPAIR IS $7,000 - $10,000. *TR
Fuel system, Diesel, Aug 13, 2012
THIS IS THE TDI MODEL. GLOW PLUG LIGHT CAME ON. THEN CAR LOST POWER, AND ENGINE WARNING LIGHT CAME ON. CAR DIED ON EXIT RAMP AND WOULDN'T RESTART. HIGH PRESSURE FUEL PUMP DIED SENDING METAL SHARDS THOUGHOUT SYSTEM. *TR
Fuel system, Diesel, Power train, Engine, Aug 12, 2012
FELT A SHUDDER IN THE DRIVE TRAIN; A FEW SECONDS LATER THE GLOW PLUG LIGHT BEGAN TO FLASH; THE MULTI-FUNCTION COMPUTER FLASHED THAT THERE WAS AN ENGINE FAULT AND TO SERVICE THE ENGINE; THE ENGINE SHUTDOWN AND I PULLED OVER TO THE SIDE OF THE ROAD; ENGINE WOULD NOT RESTART; DEALER ANALYSIS REVEALED THE HIGH PRESSURE FUEL PUMP FAILED APPARENTLY SENDING SHARDS OF METAL PARTICLES DOWNSTREAM OF THE PUMP; PUMP AND OTHER HARDWARE DOWNSTREAM OF THE PUMP ARE SCHEDULED FOR REPLACEMENT *TR
Fuel system, Diesel, Aug 11, 2012
2009 VOLKSWAGEN JETTA TDI. VEHICLE RAN OUT OF DIESEL FUEL, UPON FILLING WITH NEW FUEL VEHICLE FAILED TO START. VEHICLE WAS TOWED TO VOLKSWAGEN DEALER TO PERFORM REPAIRS. DEALERSHIP INFORMED ME THE FUEL INJECTION PUMP WENT OUT AND THE ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AT A TOTAL COST OF $8600.00. DUE TO THE FUEL INJECTOR PUMP GOING OUT CAUSED METAL SHAVINGS TO ENTER THE ENTIRE FUEL SYSTEM AND ALLEGEDLY REQUIRING A COMPLETE SYSTEM REPLACEMENT. SIMPLY BECAUSE THE VEHICLE RAN OUT OF FUEL. PEOPLE RUN OUT OF FUEL EVERY DAY AND ARE NOT PUT IN MY CURRENT SITUATION WITH MY VOLKSWAGEN. THIS MUST BE FAULTY ENGINEERING TO RESULT IN A COMPLETE FUEL SYSTEM REPLACEMENT FOR THE SOLE REASON OF RUNNING OUT OF DIESEL FUEL. WHAT I WAS TOLD BY THE DEALERSHIP O THE NECESSARY REPAIRS AND COSTS ARE ABSURD. ANY HELP IS APPRECIATED. THANK YOU. *TR
Fuel/propulsion system, Aug 9, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD BUZZING NOISE WITH THE ILLUMINATION OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL PUMP FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Aug 7, 2012
WHILE LEAVING A CONCERT, THE VEHICLE WAS FINE LEAVING THE PARKING LOT. ONCE WE INCREASED SPEEDS TO 45 MPH, THE ENGINE COMPLETELY SHUT DOWN. THE DIALS ON THE DASHBOARD ALL FELL TO ZERO AND THE GAS PEDEL NO LONGER WORKED. WE COASTED INTO A SMALL CAMPGROUND AREA OFF TO THE SIDE OF THE ROAD. AFTER TRYING TO RESTART THE CAR THREE TIMES, IT FINALLY STARTED AND WE PROCEEDED TO GO DOWN THE ROAD, ONLY TO MAKE IT 500 MORE YARDS AND PULLED IN TO A HAY STACK PAD. AFTER NUMEROUS ATTEMPTS TO START WHILE SITTING ON THE PHONE WIHT OUR INSURANCE COMPANY, THE CAR STARTED ONCE AND DIED AFTER SITTING IDLE FOR THREE MINUTES. WE THEN ATTEMPTED TO START IT ONE LAST TIME AND DROVE 25 MPH TO THE NEAREST GAS STATION. WE ALL GOT OUT OF THE CAR, LOCKED IT UP THINKING IT MAY HAVE SOMETHING TO DO WITH AN ANTITHEFT FEATURE. WE GOT BACK IN THE CAR AND WERE ABLE TO DRIVE 41 MILES HOME AT HIWAY SPEEDS. THE FOLLOWING DAY WE DROVE 5 MILES INTO TOWN AND IT DIED AGAIN GOING 25 MPH. THE CLOSEST VOLKSWAGON IS ANOTHER 25 MILES AWAY. *TR
Fuel system, Diesel, Vehicle speed control, Jul 31, 2012
ABRUPT DECELERATION TO 30MPH FROM 50MPH D/T VEHICLE IN FRONT OF ME HITTING THEIR BRAKE AND TURNING. THEN I ACCELERATED TO GET BACK TO THE POSTED SPEED OF 50MPH. WHEN DEPRESSING ACCELERATOR AT APPROX 40MPH HEARD A LOUD "POP", LOSS OF POWER, GLOW LIGHT ON DASH CAME ON AND WARNING. LOSS OF POWER WITH 3 CARS COMING BEHIND ME SO I QUICKLY MOVED TO THE SHOULDER AND RESTARTED THE CAR. CAR TURNED OVER BUT WAS IN "LIMP" MODE - I WAS LESS THAN 1 MILE FROM MY HOUSE, SO I PULLED OUT AND "LIMPED" HOME. CONTACTED VW ON MONDAY 11/14/11 AND MY DEALERSHIP. THE CAR WAS FLAT BEDDED TO THE DEALERSHIP AND HPFP FAILURE WAS DIAGNOSED, VW PAID IN FULL FOR COMPLETE REPLACEMENT OF ENTIRE FUEL SYSTEM. *TR
Engine, Jul 27, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AS THE CONTACT MERGED THE VEHICLE TO THE SHOULDER, IT RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS DUE TO A BLOWN TURBO. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE REPAIR WAS COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 73,800.
Fuel/propulsion system, Jul 27, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS TRADED DUE TO THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Fuel system, Diesel, Jul 25, 2012
I WAS DRIVING MY 2009 VOLKSWAGEN VW JETTA TDI DIESEL AND IT STALLED WHILE DRIVING. THANK GOD IT DIDN'T STALL WHILE DRIVING AT A HIGHER SPEED AROUND A CORNER WITH ONCOMING TRAFFIC !!! I HAD IT TOWED TO MY PLACE AND PLUGGED IN MY OBD READER AND GOT 2 CODES, PO47A (UNDEFINED CODE) AND PO191 (FUEL RAIL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE). I DID SOME RESEARCH ONLINE AND DECIDED TO TRY AND REPLACE MYSELF, THE EXHAUST PRESSURE SENSOR #2 AND THEN LATER THE FUEL RAIL PRESSURE SENSOR WITH NO LUCK EITHER WAY. SO I DECIDED TO TOW IT THE MY LOCAL VW DEALER AND THE WORST POSSIBLE CASE SCENARIO WAS THE OUTCOME. THE DEALER SAID IT WOULD COST $ 6,500.00 TO REPAIR AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO FUEL (METAL) CONTAMINATION AND A BAD HIGH PRESSURE FUEL PUMP. UNDER MY RESEARCH ONLINE I'VE FOUND THAT MANY CUSTOMER'S OF 2009-2012 HAVE HAD THE SAME PROBLEM'S THAT VW WILL NOT RECALL. I'M WRITING THIS IN HOPE THAT SOMEONE MAY THESE MANY COMPLAINTS AND FORCE THE GREAT VW EMPIRE TO RECALL THESE PROBLEMS BEFORE PEOPLE, FAMILIES , AND CHILDREN ARE SEVERELY HURT, HANDICAPPED, AND/OR KILLED. I INVITE ANYONE WHO READS THIS AND ALL THE OTHER SIMILAR COMPLAINTS OF THESE VEHICLES TO TAKE THIS VERY SERIOUSLY AND THINK ABOUT IF SOMEONE YOU LOVE OR CARE ABOUT WAS OR CAN BE HURT, INJURED, HANDICAPPED, OR KILLED BECAUSE VW WANTS TO MAXIMIZE THEIR PROFITS !!!!! SHAME ON VW AND SHAME ON ANYONE WHO HAS THE POWER OR AUTHORITY TO POSSIBLY DO SOMETHING ABOUT THIS AND DOESN'T DO ANYTHING !!!!! *TR
Fuel/propulsion system, Jul 24, 2012
DRIVING AT LOW SPEED IN THE CITY, WHEN A ENGINE FAILURE WARNING DISPLAYED AND THE VEHICLE STARTED RUNNING ROUGH. TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP FAILED SENDING METAL SHARDS THROUGHOUT THE FUEL SYSTEM. THIS HAS APPARENTLY TRIGGERED REPLACEMENT OF THE ENTIRE FUEL SYSTEM FROM THE PUMP TO THE ENGINE. AFTER RESEARCHING THIS ONLINE, I HAVE FOUND THAT THIS IS A KNOWN ISSUE. TO MY KNOWLEDGE THE HPFP'S HAVE NOT BEEN RECALLED. VW AND YOUR WEBSITE SO FAR STATES THAT THE PROBLEM IS A FUEL CONTAMINATION ISSUE, BUT I HAVE ONLY BOUGHT DIESEL FROM MURPHY USA I CONFIRMED THIS WITH RECEIPTS. ( A HIGH VOLUME DEALER IN MY AREA). THE DEALERSHIP STATES THAT THE REPAIR SHOULD BE COVERED EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS SUSPECT TO ME. EITHER OUR FUEL STANDARDS ARE NOT PAR WITH THE REST OF THE WORLD AND NEED FURTHER REGULATION OR THE PUMPS NEED TO BE RECALLED. BUT A CAR DESIGNED TO SAVE MONEY BY CONSERVING FUEL IS NOT DOING THAT IF THE 27000 DOLLAR CAR NEEDS 10000 DOLLARS OF WORK. *TR
Fuel system, Diesel, Jul 23, 2012
A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP LEFT MY WIFE WITHOUT POWER AS SHE WAS DRIVING IN TRAFFIC. THERE WAS NO PRECEDING INDICATION AND IN OTHER CIRCUMSTANCES COULD HAVE CAUSED A TRAFFIC ACCIDENT. WHEN THE HPFP FAILED, ALL NON-ELECTRICAL POWER FAILED WITH A POTENTIAL FOR SIGNIFICANT CONTROL AND BRAKING PROBLEMS. *TR
Fuel system, Diesel, Power train, Jul 17, 2012
2009 TDI JETTA HIGH PRESSURE FUEL PUMP. THREE PUMPS HAVE BEEN PUT IN AND IT KEEPS FAILING ON THE HIGHWAY TWICE AND WAS EXTREMELY DANGEROUS AND I AM OVER WARRANTY AND IT SEEMS TO BE A FAULTY DESIGN. DON'T KNOW WHAT STEPS TO TAKE HERE THEY HAVE HAD MY CAR FOR ALMOST 90 DAYS. *TR THE CONSUMER ALSO STATED TWO TRANSMISSION FANS HAVE BEEN INSTALLED IN THE VEHICLE. HE WAS THEN TOLD A NEW TURBO WAS NEEDED AT A COST OF $3000. UPDATED IVOQ 12/10/12