2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Fuel/propulsion system, Jul 16, 2012
DRIVING VEHICLE THEN LOSS OF ALL POWER. HIGH PRESSURE FUEL PUMP FAILURE. *TR
Fuel system, Diesel, Jul 12, 2012
JETTA IS A TDI, DIESEL. GLO PLUG ENGINE LIGHT BEGAN FLASHING AND EXPERIENCED DECREASED (BUT NOT COMPLETE) LOSS OF POWER. PULLED OVER. EXAMINED ENGINE, WHICH WAS SHAKING. TURNED CAR OFF AND GLO PLUG WARNING LIGHT WENT OFF, SO ATTEMPTED TO DRIVE, BUT GOT LESS THAN A MILE DOWN THE ROAD BEFORE GLO LIGHT BEGAN FLASHING AGAIN AND ENGINE LIGHT CAME ON. AT THIS TIME, I PULLED OVER, TURNED OFF THE CAR, AND HAD IT TOWED TO OCALA VOLKSWAGEN (FLORIDA). AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING ON THAT TANK OF GAS FOR APPROXIMATELY 100 MILES OR SO (IE, WAS NOT THE RESULT OF PUTTING GAS IN A DIESEL TANK -- DEALER PERFORMING REPAIRS WILL CONFIRM). DIAGNOSIS IS EX/IMPLODED HIGH PRESSURE FUEL PUMP (HPFP) RESULTING, LIKELY, FROM CONTAMINATED FUEL -- NOT THE WRONG FUEL (I AM CAREFUL TO ONLY PUT ULTRA LOW SULFUR HIGHWAY DIESEL IN). VW PAYING FOR ALL COSTS TO REPLACE FUEL SYSTEM (PUMPS, INJECTORS, RAILS) BUT NOT FUEL TANK. DANNY AT VW OCALA HAS BEEN VERY GOOD TO DEAL WITH, BUT I'M CONCERNED THIS WILL HAPPEN AGAIN AND VW MAY NOT BE SO KIND/RESPONSIBLE TO COVER COSTS. NOT SURE WHETHER NEW HPFP SYSTEM WILL BE INSTALLED, OR THE SAME ONE AS BEFORE (THUS LEAVING ME AT THE MERCY OF HAVING TO "CHOOSE" THE RIGHT GAS STATIONS). CAR IS IN FOR REPAIRS AT THIS TIME. *TR
Visibility/wiper, Jul 9, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SHE ATTEMPTED TO ROLL THE WINDOWS DOWN, BUT THEY WOULD NOT ROLL DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE ELECTRICAL INSTRUMENT PANEL FOR THE WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
Power train, Engine, Fuel/propulsion system, Jul 9, 2012
VEHICLE IS A 2009 JETTA SEDAN - TDI (DIESEL) VEHICLE SHUT DOWN WHILE DRIVING. FLOW PLUG LIGHT FLASHED ON DASH ALONG WITH DISPLAY OF "ENGINE FAULT WORKSHOP" VEHICLE WOULD NOT RESTART. PULLED CODE OF P0087 FUEL RAIL/SYSTEM PRESSURE LOW. TOWED TO DEALER, BOUCHER VW IN FRANKLIN, WI. DEALER CONFIRMED FAULT WAS A HIGH-PRESSURE FUEL PUMP FAILURE. *TR
Power train, Jul 3, 2012
MY JETTA SPORTWAGEN TDI WITH DSG TRANSMISSION WAS PURCHASED NEW IN MAY 2009. WITHIN 3 MONTHS OF PURCHASE, WE NOTICED THE CAR WOULD JERK AND SLAM INTO GEAR. EVERY TIME WE HAD THE CAR IN FOR SERVICE WE COMPLAINED OF THE "JERK" OR "SLAM". THEN, IN DEC 2009 WE RECEIVED A WARRANTY EXTENSION FOR THE DSG TRANNY FROM 60,000 MILES TO 100,000. THIS OBVIOUSLY SHOWED THERE WERE KNOWN PROBLEMS. AT ALL OF IT'S SCHEDULED MAINTENANCE APPOINTMENTS, I WOULD MENTION THE JERKINESS. THE DEALERSHIP SAID THERE WAS NO PROBLEMS SINCE THEY NEVER FELT IT SHIFT FUNNY WHEN THEY DROVE IT. IT WASN'T EVEN UNTIL 43,000 DID ANYONE RIDE IN THE CAR WITH ME TO SEE! NOT ONCE DID THEY HOOK THE CAR TO A COMPUTER TO RUN FOR CODES OR FAULTS. I DID NOT HAVE A CHECK ENGINE FAULT CODE EITHER. WE HAD THE TRANNY SERVICED PER THE VW MANUAL AT A LITTLE OVER 40,000 MILES AND THAT DID NOT HELP THE CAR. NOW, THE CAR TENDS TO DOWNSHIFT WHILE COMPLETELY STOPPED, STILL SLAMS/JERKS INTO GEAR, ROCKS BACK AND FORTH WHEN YOU PUT IT IN PARK AND ROLLS BACKWARDS SEVERAL FEET WHEN YOU PUT THE CAR IN DRIVE FROM REVERSE (IN OUR SLOPED DRIVEWAY.) THIS NEVER HAPPENED IN THE PAST, BUT NOW YOU HAVE TO "POWER" BRAKE THE CAR TO ENSURE YOU DON'T ROLL BACK AND HIT THE OTHERS IN OUR DRIVEWAY. SINCE I WAS GETTING NO WHERE, I FINALLY CALLED AN OPENED A CASE WITH VW CUSTOMER CARE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I MENTIONED THE PROBLEM AGAIN AND REFERENCED MY CASE NUMBER. THEY CHECKED MY CAR OUT TODAY AND SAID THEY ORDERED A NEW MECHATRONIC UNIT. THE SERVICE BULLETINS SHOWED THE EXACT SYMPTOMS THAT MY CAR WAS DOING, BUT WE NEVER GOT ANY HELP. IT WASN'T UNTIL I OPENED A CASE WITH VW THAT SOMETHING WAS DONE. WE'LL SEE IF THIS NEW PART FIXES OUR PROBLEM OR NOT. I LOVE MY JETTA, JUST NOT THE CRAPPY TRANSMISSION! *JS
Engine and engine cooling, Fuel system, Gasoline, Power train, Electrical system, Jun 14, 2012
FIRST INCIDENT IN JULY 2011 BUT SAME ONGOING ISSUE AND AT THE DEALERSHIP AT LEAST 8 TIMES IN 11 MONTHS. CURRENTLY AT THE DEALERSHIP AGAIN FOR ALMOST 3 WEEKS NOW. ITS ALWAYS THE SAME "SYMPTOMS" BUT ALWAYS TOLD ITS ANOTHER PROBLEM..... AS FOLLOWS: -SPUTTERS AND JERKS -EXHAUST OR GAS FUMES OVERCOME THE CAR -ENGINE REVS BUT THE CAR WONT MOVE, THEN JOLTS FORWARD. -STALLS WHEN TRYING TO START, IT JERKS VIOLENTLY MAKING A PUTTING NOISE AS IF IT CAN'T GET FUEL THEN DIES. -THERE'S A BEEPING NOISE COMING FROM SOMETHING IN THE ENGINE WHEN IT STALLS THAT NO ONE SEEMS TO KNOW WHAT IT IS. I HAVE REPLACED: -INTAKE MANIFOLD -ALL FUEL SENSORS -LOW PRESSURE FUEL PUMP -HIGH PRESSURE FUEL PUMP -MELTED FUSES WITH UNKNOWN CAUSE -TWO BATTERIES -OTHER SMALLER ITEMS RELATED TO FUEL SYSTEM. *JB
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, Jun 13, 2012
I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR
Electronic stability control (ESC), Service brakes, Jun 4, 2012
MY ABS LIGHT CAME ON WHEN I WAS IN CRUISE CONTROL AT 60 MPH AND KNOCKED ME OUT OF CRUISE CONTROL. ANOTHER TIME I WAS GETTING READY TO STOP FOR A STOP SIGN AND THE BRAKE PEDAL STARTED TO VIBRATE AND I ALMOST COULDN'T STOP AND THE ABS LIGHT WENT ON. *TR
Fuel/propulsion system, May 31, 2012
THIS IS A VW JETTA 2009 TDI WITH 74,200 MILES. I HAVE BEEN THE ONLY OWNER. VEHICLE SUDDENLY LOST POWER AND BLACK SMOKE CAME FROM EXHAUST, RED LIGHTS ON DASHBOARD CAME ON WITH ERROR MESSAGE "ENGINE FAILURE". TECHNICIAN AT VW DEALER FOUND THE TURBO CHARGER HAD AN INTERNAL FAILURE. THE FAULTY TURBO PUMPED OIL THROUGHOUT THE EXHAUST SYSTEM INTO THE CAT CONVERTERS, AND HOSES. ALL WOULD NEED TO BE REPLACED AND COSTS $7,200. *TR
Fuel system, Diesel, Power train, Fuel/propulsion system, May 30, 2012
FOR THE SECOND TIME MY FUEL PUMP WENT OUT. ALSO FOR THE SECOND TIME I WAS ACCUSED OF USING BIO DIESEL OR REGULAR FUEL BY THE DEALER. I WAS DRIVING A LONG IT SOUNDED LIKE A GEAR WAS TUMBLING AROUND THEN A GRINDING NOISE FOLLOWED. LUCKILY I WAS A LOW RATE OF SPEED AND WAS ABLE TO PULL OFF TO A SIDE STREET WITH OUT PROBLEM. LAST WEEK THE GEAR BOX WENT OUT AS WELL. IT HAD ISSUES ON GOING IN TO REVERSE FROM DRIVE. OFTEN I WOULD HAVE TO PUT THE CAR IN TO PARK TURN IT OFF THEN RESTART TO GET IT TO GO IN TO REVERSE. *TR
Fuel/propulsion system, May 15, 2012
VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION DURING FRIDAY AFTERNOON RUSH HOUR TRAFFIC AND WOULD NOT RESTART, NEARLY CAUSING MULTIPLE ACCIDENTS. DASHBOARD BRIEFLY FLASHED "ENGINE MALFUNCTION WORKSHOP" AND THE GLOW PLUG LIGHT ILLUMINATED PRIOR TO FAILURE. HAD VEHICLE TOWED TO JIM ELLIS VW IN CHAMBLEE, GA FOR DIAGNOSIS. DEALERSHIP CALLED WITH A DIAGNOSIS OF A FAILED HIGH PRESSURE FUEL PUMP AND STATED THAT THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED DUE TO METAL SHAVINGS FOUND THROUGHOUT THE SYSTEM. ADVISED THAT REPAIRS WOULD NOT BE COVERED UNDER EXISTING 5-YEAR/60,000 MILE POWERTRAIN WARRANTY, CLAIMING THAT THE FUEL SYSTEM WAS SOMEHOW EXEMPT FROM WARRANTY COVERAGE, AND ESTIMATED $8700 TO FIX THE CAR. I CALLED VOLKSWAGEN OF AMERICA TO REPORT THE INCIDENT AND QUESTION WHY THE MANUFACTURER'S WARRANTY WOULD NOT COVER AN OBVIOUS DEFECT IN THE CAR; THEY EVENTUALLY AGREED TO COVER THE FULL COST OF REPAIRS UNDER WARRANTY. VEHICLE WAS REPAIRED WITHIN A WEEK, BUT IS NOW BACK AT JIM ELLIS VW FOR FURTHER EVALUATION AFTER THE SAME "ENGINE MALFUNCTION WORKSHOP" AND GLOW PLUG LIGHT ILLUMINATED AGAIN ONLY 30 MILES AFTER THE REPAIRS. PLEASE COMPEL VOLKSWAGEN TO RECALL THIS CLEARLY UNSAFE VEHICLE AND FIGURE OUT WHY THEIR HIGH PRESSURE FUEL PUMPS ARE FAILING CATASTROPHICALLY AT SUCH HIGH RATES AROUND THE COUNTRY. *JS
Service brakes, May 13, 2012, crash
BRAKES SQUEALED FROM THE DATE OF DELIVERY IN MARCH 2009. VEHICLE WAS TAKEN TO VW SERVICE DEPARTMENT ON SEVERAL OCCASIONS TO INSPECT BRAKES. I WAS TOLD EACH TIME THAT THAT'S COMMON IN THE VW JETTA AND I HAD TO GET USED TO IT. BRAKES SEEMED TO FAIL ON SEVERAL OCCASIONS AND CAUSED AN ACCIDENT. VEHICLE WAS TAKEN TO VW SERVICE AFTER ACCIDENT SEVERAL TIMES TO INSPECT BRAKES AND EACH TIME I WAS TOLD NOTHING IS WRONG UNTIL THEY FINALLY REPLACED THE BOOSTER AND THE SWAY BAR LINKS. AFTER VEHICLE WAS DELIVERED BACK TO ME, THE BRAKE FLUID STARTED TO LEAK AND THE BRAKE WARNING LIGHT KEEPS ILLUMINATING. VW SAID THAT NOTHING IS WRONG WITH THE CAR. THE CAR HAS DELAYED BRAKING AND SOMETIMES NO BRAKES AND IS DANGEROUS ON THE ROADS, ESPECIALLY THE HIGHWAY. *TR
Fuel system, Diesel, Fuel/propulsion system, May 12, 2012
I WAS DRIVING OUR 2009 VW JETTA TDI AT APPROXIMATELY 60MPH AND THE DISPLAY FLASHED ENGINE MALFUNCTION AND DISPLAYED A SYMBOL INDICATING GLOW PLUG PROBLEM. THE ENGINE FELT SLUGGISH SO I PULLED OVER TO THE SIDE OF THE ROAD. I CONTACTED THE LOCAL VW DEALER AND ASKED IF I COULD STILL DRIVE IT AND HE TOLD ME YES AND TO BRING THE CAR TO THE DEALER THE FOLLOWING MORNING. I PULLED BACK ONTO THE HIGHWAY, GOT UP TO 50MPH. THEN THE VEHICLE STALLED, THEN DIED COMPLETELY. I WAS BARELY ABLE TO PULL OFF SIDE OF HIGHWAY. WE HAD THE CAR TOWED TO DEALER. THE DEALER INSPECTED THE CAR AND EXPLAINED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND METAL SHAVING AND CONTAMINANTS WERE THROUGHOUT THE FUEL SYSTEM AND THAT THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED. THE CAR IS CURRENTLY AT THE DEALER AWAITING A THIRD PARTY INSPECTION FROM THE WARRANTY COMPANY. ALL REQUIRED VEHICLE SERVICES HAVE BEEN PERFORMED AT THE REQUIRED INTERVALS. THE DIESEL FUEL INJECTION LINES HAD RECENTLY BEEN REPLACED IN MARCH 2012 BY THE DEALER SECONDARY TO A RECALL BY VW (V5 23J9). *TR
Fuel system, Diesel, May 6, 2012
THE INCIDENT HAPPENED ON THE HIGHWAY MINUTES AFTER I LEFT WORK. SOME OF THE LIGHTS CAME UP ON THE DASHBOARD THAT MADE ME PULL OVER AND STOP TO CHECK WHAT THEY MEAN. I TURNED THE CAR OFF AND CHECKED THE MEANING OF THE ICONS IN THE AUTO MANUAL. PER ADVISE IN THE MANUAL, I CONTACTED VW DEALERSHIP WHERE I WAS TOLD TO BRING THE CAR IMMEDIATELY IN. UNFORTUNATELY, THE CAR DID NOT START ANYMORE AND I WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE CAUSE FOR THIS WAS INTERNAL PUMP FAILURE WHICH MEAN REPLACING HIGH PRESSURE PUMP, FUEL TANK ETC. I POSSES ALL THE NECESSARY DOCUMENTS WITH THE DETAIL INFORMATION AND CORRECT DEFINITIONS OF EXACT FAILURE. IT HAS CAUSED GREAT INCONVENIENCE SINCE THIS IS THE ONLY CAR IN OUR FAMILY. IT ALSO COST US $219.92 OUT OF POCKET TO COVER THIS INCIDENT SINCE EXTENDED WARRANTY OF VW DID NOT PICK UP THE TAB IN FULL. AGAIN, ALL DOCUMENTS ARE IN MY POSSESSION TO PROVE IT. IT TOOK 7 DAYS TO RECEIVE THE CAR BACK. *TR
Fuel system, Gasoline, May 2, 2012
VEHICLES CHECK ENGINE LIGHT CAME ON AND LOSS OF POWER DIED IN MIDDLE OF ROAD TOWED TO DEALERSHIP AND IT WAS COVERED FOR WARRANTY THEY REPLACED THE WHOLE FUEL SYSTEM DUE TO CONTAMINATION, NOW NOT EVEN A YEAR LATER LESS 15,000 MILES THEY LOSS OF POWER AGAIN, DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS THEY DIDN'T KNOW WHETHER OR NOT THEY WERE GOING TO WARRANTY IT THEY SAID IT HAD A FAILED FUEL INJECTOR. STILL DO NOT HAVE CAR BACK.IM BEGINNING TO WONDER IF THERE WASN'T MORE WRONG THAN JUST A FUEL INJECTOR, MAYBE THE HIGH PRESSURE FUEL PUMP WAS AT FAULT A SECOND TIME, AND THEY JUST DIDN'T WANT TO TELL ME. *JS
Fuel system, Gasoline, Engine, May 1, 2012
I WAS DRIVING UP A HILL IN A NEIGHBORING TOWN AND MY CAR LOST ALL POWER ALMOST INSTANTLY. MY ""MDF" READ "ENGINE FAULT WORKSHOP" AND MY GLOW PLUG LIGHT (SINCE THIS IS A DIESEL POWERED VEHICLE) STARTED RAPIDLY FLASHING. I WAS ABLE TO SHIFT THE CAR TO NEUTRAL AND COAST TO THE TOP OF THE HILL, THEN ONCE REACHING THE APEX OF THE HILL, COAST INTO A GROCERY STORE PARKING LOT. MY CAR WAS COMPLETELY DEAD, AND I HAD TO TOW IT TO THE DEALER. *JS
Structure, Apr 25, 2012
SUNROOF DRAINAGE TUBES BECAME UNGLUED FROM THE DRAINING NIPPLES THAT ATTACH TO THE PANORAMIC SUNROOF ASSEMBLY CAUSING A LARGE WATER LEAKS EVERY TIME IT RAINED. THE A, B, C, AND D INTERIOR PILLARS AND HEADLINER BECAME SOAKED AS DID THE INTERIOR CARPETS AND OTHER COMPONENTS INCLUDING THE FUSE PANEL BOX AND CENTRAL ELECTRONICS CONTROL MODULE (CECM) BEHIND THE DRIVER'S SIDE DASH CAUSING INTERMITTENT ELECTRICAL SHORTS AND DRIVABILITY ISSUES. THIS IS A REAL SAFETY HAZARD THAT HAS AFFLICTED MANY VW SEDANS WITH THE STANDARD GLASS SUNROOF AND WAGONS EQUIPPED WITH THE OPTIONAL PANORAMIC GLASS SUNROOF. EVIDENCE OF OTHER FAILURES OF THESE COMPONENTS HAS BEEN DOCUMENTED ON MANY VW ADVOCATE FORUMS BUT NO VW TSB OR RECALL CAMPAIGNS HAVE BEEN ISSUED TO DATE TO ADDRESS THIS DEFECT. THE REPAIR IS VERY COSTLY (4-5 HOURS OF LABOR PLUS PARTS). A CLASS-ACTION LAWSUIT IS CURRENTLY UNDERWAY FOR THIS SAME DEFECT FOR MANY VOLKSWAGEN CARS UP TO 2009 BUT THE SAME DEFECT PERSIST IN 2009 AND NEWER JETTA SEDANS AND SPORTWAGENS WITH SUNROOFS. I URGE THE NTSA TO INVESTIGATE THIS SAFETY HAZARD ON AFFECTED VW VEHICLES FROM 2009-2012. *TR
Fuel system, Gasoline, Apr 19, 2012
WHILE REPLACING FUEL FILTER CARTRIDGE I FOUND METAL SHAVINGS IN THE FILTER HOUSING. THE NEXT WILL BE HIGH PRESSURE FUEL PUMP FAILURE WITH THE HEAVY FUEL SYSTEM CONTAMINATION BY METAL SHAVINGS AS PER COMMON SCENARIO. SHOULD BE NOT PLEASANT EXPERIENCE. VW SHOULD CONCENTRATE ON FUEL FILTER/SYSTEM ROUTINE CHECK UP AND OFFER PREVENTIVE MAINTENANCE. *JS
Fuel system, Diesel, Apr 17, 2012
2009 VOLKSWAGEN JETTA TDI 2.0L. CONSUMER WRITES IN REGARDS TO A FAULTY FUEL PUMP SYSTEM *TGW THE CONSUMER STATED WHEN SHE CAME UPON A STOP LIGHT, THE VEHICLE STALLED. THE GLOW PLUG LIGHT, ENGINE LIGHT AND A MESSAGE INDICATING ENGINE FAULT WORKSHOP ALL FLASHED. THE CONSUMER MANAGED TO RE-START THE VEHICLE. AS SHE CONTINUED TO DRIVE, SHE NOTICED THE VEHICLE WAS BECOMING LESS RESPONSIVE. SHE APPLIED PRESSURE TO THE ACCELERATOR, ONLY TO SEE THE RPM'S RAISE VERY HIGH AND THEN DROP TO ZERO WITH NO FLUCTUATION IN SPEED. THE CONSUMER STATED THE VEHICLE STALLED AGAIN. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED, BUT WAS BARELY RUNNING. THE VEHICLE HAD COMPLETELY LOST IT'S ABILITY TO ACCELERATE. SHE SHIFTED THE GEAR INTO DRIVE AND MANAGED TO GET TO A LOCAL AUTO PARTS STORE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY INFORMED THE CONSUMER THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER VW WAS COVERING THE COST OF THE REPAIRS. *JB
Exterior lighting, Apr 11, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEADLIGHT WAS DEFECTIVE. THE DEALER DIAGNOSED THAT THE MAIN FUSE BOX MELTED, CAUSING FIVE EXTERIOR LIGHTS TO BECOME DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000.
Seat belts, Apr 10, 2012
ON FOUR SEPARATE OCCASIONS, THE REAR SEATBELTS HAVE LOCKED IN THE FULLY WITHDRAWN POSITION AND WILL NOT RETRACT, REQUIRING COMPLETE MECHANISM REPLACEMENT. THIS OCCURRED INITIALLY AFTER PURCHASE ON A ROAD TRIP WITH OUR KIDS, THEN RECENTLY AGAIN ON BOTH SIDES, AND AGAIN JUST A WEEK AGO. ON ALL BUT THE MOST RECENT OCCURRENCE WERE REPLACED AT NO CHARGE BY VW. THE MOST RECENT OCCURRENCE MAKES US BELIEVE THIS IS A TRUE DEFECT IN THE MECHANISM. VW HAS NOT, TO MY KNOWLEDGE, ACKNOWLEDGED ANY DEFECT OR MADE A REVISION TO THE PART. THE SAFETY CONCERN IS THAT THE BELT WILL LOCK AND NOT RETRACT DURING TRANSIT, ENDANGERING MY PASSENGERS IN THE EVENT OF AN ACCIDENT. *TR
Wheels, Apr 2, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE SPOKES ON THE LEFT FRONT WHEEL BROKE. THE CONTACT WAS TRAVELING 55 MPH AT THE TIME OF THE FAILURE. THE CONTACT DID NOT THINK THE VEHICLE HIT A POT HOLE. THE CONTACT STATED THE TIRE WAS STILL INFLATED, BUT THE WHEEL HAD FAILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 45,000.
Engine and engine cooling, Mar 22, 2012
2009 VOLKSWAGEN JETTA TDI WHILE TRAVELING INTERSTATE 81 IN NY VEHICLE JUST STALLED, GLOW PLUG AND "ENGINE FAIL WORKSHOP" MESSAGE APPEARED. COASTED TO SIDE OF ROAD CYCLE KEY OFF AND ON, BACK TO NORMAL. BACK TO 65 MPH, SAME THING. HEADED HOME AT 50 MPH FOR APPROX 50 MILES AND THEN OCCURRED AGAIN ON A HILL. WOULD NOT RESTART, COASTED BACK INTO A DRIVEWAY, RESTARTED DROVE AT 20 MPH COASTED INTO A LOCAL RESTAURANT AFTER ANOTHER STALL. AAA TOWED TO THE DEALERSHIP. AFTER THREE DAYS THEY HAVE " NO IDEA" WHAT THE PROB. WAS AND RETURNED MY CAR TO ME. THEY COULD NOT GET IT TO DO IT AGAIN. SO I AM WAITING TO BE STRANDED AGAIN....... *TR
Fuel system, Gasoline, Mar 14, 2012
HIGH PRESSURE FUEL PUMP FAILED AT 52000 MILES. THE ENTIRE FUEL SYSTEM WAS REPLACED WITH A WARRANTY ON PARTS OF 12000 MILES. AFTER 15000 MILES I EXPERIENCED ISSUE WITH HIGH PRESSURE FUEL PUMP AGAIN. THE FUEL LINE FROM HIGH PRESSURE PUMP TO FUEL RAIL WAS REPLACED. *TR
Fuel system, Diesel, Mar 12, 2012
THE DIESEL HPFP FAILED WHILE DRIVING. CAR LOST POWER AND HAD TO BE TOWED TO DEALER FOR REPAIR. ENTIRE FUEL SYSTEM WAS REPLACED UNDER WARRANTY. *TR