2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Electrical system, Air bags, Mar 6, 2012
I TURNED MY CAR ON, AND THE AIRBAG WARNING LIGHT CAME ON. THE OWNER'S MANUAL STATES TO TAKE IT IMMEDIATELY TO A DEALER. I DID SO, AS QUICKLY AS POSSIBLE, FOR COMPUTER DIAGNOSTICS. I WAS TOLD THE PODS SYSTEM HAD FAILED ON MY PASSENGER SIDE. MY PASSENGER AIRBAG DOES NOT TURN ON WHEN I HAVE A PASSENGER IN THE CAR. VW TOLD ME THEY WOULD NOT PAY FOR THE PART BECAUSE I WAS OUT OF WARRANTY, DUE TO MILEAGE. HOWEVER, I WAS ALSO TOLD THAT WEAR AND TEAR ON A VEHICLE DOES NOT IMPACT THE FUNCTIONING OF THE AIRBAGS. NOW, VW HAS A NATIONWIDE BACKORDER OF THE PART TO REPAIR MY VEHICLE, WITH NO INDICATION OF WHEN I WILL BE ABLE TO REPAIR MY VEHICLE. AS OF NOW, MY VEHICLE IS UNSAFE FOR PASSENGERS. ACCORDING TO THE DRIVER'S MANUAL, AIRBAG FAILURES MAY ALSO REDUCE THE EFFECTIVENESS OF THE RESTRAINT SYSTEM IN THE EVENT OF A CRASH. FOR THE PRICE OF THIS VEHICLE, I WOULD NOT EXPECT THE AIRBAGS TO FAIL, EVER, LET ALONE IN BARELY THREE YEARS. *TR
Service brakes, Hydraulic, Feb 23, 2012
REAR PASSENGER SIDE BRAKE PAD WORN DOWN TO METAL WHILE REAR DRIVER SIDE HAS 5 MM LEFT ON IT. DEALER INDICATES A FAULTY CALIPER. WOULD NOT EVEN ENTERTAIN THE POSSIBILITY OF A STICKING LEFT PARKING-BRAKE CABLE OR NOT PROPERLY ADJUSTED PARKING CABLE THAT MIGHT NOT BE LETTING THE LEFT REAR CALIPER RELEASE COMPLETELY (CABLE READJUSTMENT IT'S A PAIN SINCE THE REAR HALF OF THE CENTER CONSOLE HAS TO BE DISASSEMBLED TO GET ACCESS TO THE PRIMARY ADJUSTER NUT AND MECHANICS DO NOT LIKE TO MESS WITH IT). DEALER WOULD NOT REPLACE REAR PADS AND ROTORS IF I DID NOT ALSO REPLACE THE CALIPER, EVEN THOUGH SERVICE MANAGER ACKNOWLEDGED THAT DIAGNOSTIC WAS ONLY BASED ON VISUAL INSPECTION AND NOT ON TAKING APART THE REAR BRAKE ASSEMBLY TO PROPERLY INSPECT THE CALIPER. FOR THE AUTO TECHNICIAN TO KNOW IT IS A FAULTY CALIPER (INSTEAD OF STICKING CABLE OR OTHER ISSUE) WITHOUT REMOVING IT FROM THE VEHICLE AND ONLY UPON VISUAL INSPECTION MUST MEAN THAT VW IS AWARE OF THE FAULTY CALIPERS AND KEEPING QUIET ABOUT IT UNTIL THE CUSTOMER WALKS INTO THE DEALERSHIP WITH THE PROBLEM. PREMATURE AND/OR UNEVEN REAR BRAKE PAD WEAR APPEARS TO BE A COMMON ISSUE ON JETTAS, AS HAS BEEN EXTENSIVELY DOCUMENTED ON JETTA OWNERS FORUMS AND WEBSITES. AS INDICATED BY A VW MECHANIC ON AN INTERNET FORUM "VW NEEDS TO DESIGN INTO THE PARKING BRAKE ADJUSTING SCREW INSIDE THE REAR CALIPER PISTON A MORE ROBUST SYSTEM TO SPRING THE REAR CALIPERS PISTON BACK AWAY FROM THE PADS AFTER BRAKE APPLICATION. INTERNAL BRAKE ADJUSTER SCREW SPINS OUT AS THE PISTON TRAVELS OUT WITH WEAR OF THE PADS. PROBLEM IS VW KNOWS THE ADJUSTER SCREWS INTERNAL THREADS DRAG TOO MUCH TO ALLOW THE NATURAL TENDENCY OF THE PISTON O-RINGS TO ROLL BACK THE PISTON TO THE PRE BRAKE APPLICATION USAGE POSITION OF THE BRAKE. I HAVE HAD TO REPLACE SEVERAL CALIPERS TO GET THE CALIPERS THAT RELEASE THE PADS TENSION PROPERLY AFTER BRAKING APPLICATION." *TR
Engine and engine cooling, Vehicle speed control, Feb 15, 2012
CAR STALLED WHILE ACCELERATOR WAS PRESSED. STALL LASTED ABOUT 3 SECONDS. STALLING OCCURS ABOUT ONCE A MONTH. *TR
Engine and engine cooling, Power train, Vehicle speed control, Feb 11, 2012
WHEN STARTING TO MOVE THE CAR SUCH AS AT A STOP SIGN OR AT AN INTERSECTION, WHEN PUTTING THE ACCELERATOR PEDAL DOWN TO START THE VEHICLE MOVING, THE WHOLE CAR ALMOST STALLS AS ENGINE POWER DISAPPEARS FOR A TERRIFYING FEW SECONDS. *TR THIS IS VERY DANGEROUS BECAUSE YOU PULL OUT INTO TRAFFIC AND EXPECT THE CAR WILL MOVE FORWARD AND NOT STALL. I WENT ONTO A VW FORUM AND LEARNED THAT THIS IS A COMMON PROBLEM FOR VW. *TR
Engine and engine cooling, Feb 7, 2012
MY 2009 VW JETTA TDI HAD THE ENGINE LIGHT COME ON. THE DEALER SAID IT WAS AN 048 CODE FOR EXHAUST FLAP FAILURE. THIS IS A KEY PART OF THE EMISSION CONTROL. THEY TOLD ME IT WOULD COST $655 TO REPLACE. RESEARCHING THE INTERNET, THIS IS A GROWING PROBLEM WITH THE JETTA. PAGES AND PAGES ON THE INTERNET COMPLAINED ABOUT THE PROBLEM.SOME DEALERS ARE REPLACING IT UNDER THE FEDERALLY MANDATED 80,000 EMISSIONS WARRANTY. OTHERS ARE NOT. IT EXPLICITLY IS COVERED IN CALIFORNIA AND NEW YORK, WHERE I PURCHASED MY CAR. I ALSO DISCOVERED ON THE INTERNET THAT THIS PART IS CLEANABLE, WHICH IS MUCH LESS COST THAN REPLACING. I UNDERSTAND THIS IS UNDER INVESTIGATION BY YOUR ORGANIZATION. THIS EARLY FAILURE SHOULD BE COVERED BY THE WARRANTY BUT IS NOT BEING IMPLEMENTED. *TR
Engine and engine cooling, Power train, Jan 29, 2012
2009 VOLKSWAGEN JETTA TDI AT 53,000 MILES MY RADIATOR WENT OUT DUE TO A DESIGN FLAW WERE A CLAMP RUBBED A HOLE IN THE RADIATOR. VW WOULD NOT COVER UNDER FACTORY WARRANTY, AT 68,000 MILES THE ALIGNMENT WENT OUT IN THE AUTOMOBILE, AND FINNALLY AT 72,000 MILES I NOTICED MY TRANSMISSION MAKING A HARD SHIFT AND A DELAY SHIFT WHEN TAKING OFF, I INQUIRED ABOUT IT TWICE AT THE DEALER SHIP AND WAS ADVISE NOTHING WAS WRONG. THEN AT 94,000 MILES I STARTED HEARING A LOUD NOISE FROM MY MOTOR IT IS THE DUAL MASS CLUCH FLYWHEEL HAS GONE OUT. THE DEALERSHIP WANTS $3000.00 TO FIX. I CALLED VW OF AMERICA, THE VP I TALKED TO, SAID JUST BECAUSE THE PART WAS RECALLED IN AUSTRALIA AND CANADA IT DOESN'T MEAN ANYTHING TO THEM. *TT
Fuel system, Gasoline, Jan 9, 2012
TL * THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS UNABLE TO PUMP FUEL INTO THE SYSTEM AND AS A RESULT, THE FUEL PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 45,000.
Engine and engine cooling, Power train, Jan 8, 2012
VEHICLE WILL NOT START ON FIRST 4-6 ATTEMPTS AFTER A COLD SNAP AND SUBSEQUENT WARM WEATHER. ISSUE POINTS TO WATER BUILDING UP IN INTERCOOLER HOSES. VW HAS TSB POSTED BUT MAY NOT FULLY RESOLVE ISSUE. 21 11 01 / 2025464 DATED MAY 24, 2011, TITLED "FROZEN CHARGE AIR COOLER ? ENGINE WILL NOT START". IT CALLS FOR INSTALLING A 1K0-198-803-B COLD WEATHER INTERCOOLER KIT. A LOT OF INTERNET DISCUSSION ON THIS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=266863. DATE OF NO START: 25 DEC 2011 (WONDERFUL CHRISTMAS GIFT!) LOCATION: CENTRAL NEW YORK (UTICA AREA) MILEAGE: ~42000 SIGNIFICANT WEATHER BEFORE NO START: SOME VERY LIGHT SNOW... LOW OF 19F, HIGH OF 39F... SEE HTTP://WWW.WUNDERGROUND.COM/HISTORY/...Q_STATENAME=NA TOOK TO DEALER: NOT THAT DAY... HAD A STATE INSPECTION IN CHARLOTTE, NC SCHEDULED FOR LATER THAT WEEK AT VW OF SOUTH CHARLOTTE: THEY FOUND ZERO ISSUES WHEN I MENTIONED THE PROBLEM (NO CODES, ETC.) AND DIDN'T CHARGE ME ANYTHING FOR "CHECKING IT OUT". COMMENTS: THIS WAS THE FIRST NO-START SINCE BUYING THE JETTA IN 12/2008. CAR DID HAVE WEIRD "PHANTOM FUEL LOSS" ISSUE SINCE INITIAL IN-SERVICE DATE... AFTER 6 VISITS TO 2 DIFFERENT DEALERS COMPLAINING OF ISSUE IT WAS FINALLY ADDRESSED IN AN ECU UPDATE IN LATE WINTER/EARLY SPRING OF 2011. DATE OF NO START: 5 JAN 2012 LOCATION: PHILADELPHIA, PA MILEAGE: 44250 SIGNIFICANT WEATHER BEFORE NO START: COLD SNAP THE NIGHT BEFORE (MID TEENS F) THEN MEAN OF MID 30'S THIS DAY... HAPPENED IN MORNING OF 5TH WHEN IT WAS STILL COLD FROM NIGHT BEFORE. SEE: HTTP://WWW.WUNDERGROUND.COM/HISTORY/...LYHISTORY.HTML TOOK TO DEALER: NOT THAT DAY, BUT THE DAY AFTER. NO FAULTS FOUND AFTER A $50 DIAGNOSTICS CHECK SINCE "CAR WAS NOT IN WARRANTY". DEALER (FRED BEANS VW OF DEVON, PA) WANTS TO HAVE IT OVERNIGHT AFTER A SIMILAR COLD SNAP.. WILL PROVIDE LOANER. *TR
Tires, Jan 6, 2012
2ND TIRE OF THIS TYPE ON THIS VEHICLE THAT HAS DEVELOPED A SIDEWALL BUBBLE RENDING THE TIRE UNSAFE TO DRIVE ON. *TR
Engine and engine cooling, Fuel system, Diesel, Jan 5, 2012
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WOULD JERK STALL AND NO WARNING LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 15,000. UPDATED 02/15/12*LJ THE DEALER STATED THE STALLING PROBLEM WAS DUE TO NOT LETTING THE GLOW PLUG WARM-UP. UPDATED 02/22/12 UPDATED EVOQ 06/26/12
Engine and engine cooling, Fuel system, Gasoline, Jan 3, 2012
VEHICLE STOPPED RUNNING AT HIGHWAY SPEED. AFTER TOW AND REFUELING CAR FAILED TO START AND RUN. TAKEN TO DEALER FOR SERVICE AND INFORMED THAT HIGH PRESSURE FUEL PUMP WAS DEFECTIVE/HAD FAILED. THIS PROBLEM SEEMS TO BE MORE THAN COMMON FOR THESE TDI VEHICLES. VOLKSWAGEN OF AMERICA REFUSES TO OFFER ASSISTANCE WITH THE MATTER AND WILL NOT ACKNOWLEDGE THAT THESE PUMPS ARE AN ISSUE. *TR
Fuel system, Gasoline, Dec 26, 2011
GLOW PLUG LIGHT AND ENGINE FAULT WORKSHOP LIGHT CAME ON AS I WAS PULLING INTO WORK IN A.M. PARKED AND RESTARTED VEHICLE, WITH NO FURTHER WARNING LIGHTS. I MADE APPOINTMENT FOR SCHEDULED MAINTENANCE WITH DEALER. WHEN I LEFT FOR HOME THAT EVENING THE VEHICLE STARTED OK WITH NO WARNING LIGHTS. WHILE DRIVING DOWN THE INTERSTATE FREEWAY AT 70 MPH THE SAME WARNINGS SUDDENLY CAME BACK ON AND VEHICLE SUFFERED IMMEDIATE DECREASE IN POWER WITH SPEED DOWN TO ABOUT 50 MPH. I EXITED THE INTERSTATE AND TRIED TO MAKE IT TO THE VW DEALERSHIP, BUT ENGINE SHUT DOWN WHEN I STOPPED AT STOP SIGN AND WOULD NOT RESTART. VEHICLE WAS PUSHED TO THE ROADSIDE BY STATE POLICE AND HAD TO BE TOWED. VW MECHANIC FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED WITH EXCESSIVE METAL SHAVINGS FOUND THROUGHOUT THE FUEL SYSTEM. A DIESEL FUEL SAMPLE WAS SENT FOR TESTING AND WAS OKAY. DEALER HAD TO REPLACE THE ENTIRE FUEL SYSTEM. *TR
Fuel system, Gasoline, Dec 24, 2011
CAR WOULD NOT START. LUCKILY PARKED IN GARAGE. TOWED TO DEALER. DETERMINED TO BE HPFP FAILURE AND DPF FAILURE. HPFP AND DPF REPLACED ALONG WITH ASSOCIATED SMALL PARTS. BUT DID NOT REPLACE ENTIRE FUEL SYSTEM. A FUEL SAMPLE TAKEN FROM THE FUEL RETURN HOSE WHEN THE CAR DIED LOOKS LIKE FINE METALLIC PARTICLES. SETTLED TO THE BOTTOM OF THE JAR AFTER SEVERAL DAYS. A MAGNET DID NOT ATTRACT THE PARTICLES SO MUST HAVE BEEN ALUMINUM - MOST LIKELY FROM THE PISTON BORE OF THE HPFP. VW PAID FOR THE REPAIR. THE DAY I GOT THE CAR BACK I TOOK A FUEL SAMPLE FROM THE FUEL TANK. ONCE AGAIN METAL PARTICLES (ALONG WITH OTHER DEBRIS NORMALLY FOUND IN A FUEL TANK) WERE FOUND. NOW WE ARE FEARFUL OF DRIVING THE CAR DUE TO METAL PARTICLES IN THE FUEL SYSTEM WILL DESTROY THE NEW HPFP. PLEASE MAKE VW DO A RECALL AND REPLACE THE PUMP WITH A NEW DESIGN THAT WILL NOT SELF DESTRUCT! A CAR THAT SHOULD GO 200K MILES OR MORE HAS FAILED AT 67K MILES. AND IS GUARANTEED TO FAIL AGAIN DUE TO THE POOR DESIGN OF THE HPFP. THIS IS A HUGE FINANCIAL HIT FOR OUR FAMILY AS NOW WE ARE FEARFUL OF DRIVING THE CAR AND MAY HAVE TO SELL IT TO GET A MORE RELIABLE CAR. VW IS BLAMING THE PROBLEMS ON FUEL CONTAMINATION AND THAT MAY BE TRUE BUT THERE IS NO EXCUSE FOR A HUGE REPAIR BILL FROM ONE TANK OF FUEL THAT IS NOT UP TO SPECS. *TR
Engine and engine cooling, Dec 22, 2011
CAR IS 2009 VOLKSWAGEN JETTA TDI 2.0L COMMON RAIL INTER COOLED TURBO DIESEL.L ISSUE OCCURS AFTER DRIVING IN BELOW FREEZING WEATHER, AND ATTEMPTING TO RESTART AFTER WEATHER HAS GONE ABOVE FREEZING (SUCH AS DRIVING TO WORK IN FREEZING WEATHER, TEMPS WARM UP DURING THE DAY, OCCURS ON ATTEMPT TO DRIVE HOME). VEHICLE WILL START, THEN DIE AFTER A VERY BRIEF RUN OF 5 SECONDS OR LESS. RESTARTS WILL RANGE TO VERY LONG CRANKING BEFORE A VERY ROUGH RUN, OR NO CRANKING WITH ALL LIGHTS AN EQUIPMENT GOING OUT DUE TO VERY HIGH AMP DRAW ON STARTER MOTOR. WATER AND OIL IS NOTED DRIPPING FROM THE INTER COOLER PIPING AS IT LEADS TO THE ENGINES INTAKE. PIPING REMOVED TO ALLOW SOME WATER TO DRAIN OUT. AFTER SEVERAL ATTEMPTS OF 1 REVOLUTION AT A TIME, CAR WILL START TO TURN MORE AND MORE IF A PAUSE OF 30 SECONDS BETWEEN ATTEMPTS IS ALLOWED. SUSPECTED WATER SUCKED INTO COMBUSTION CHAMBER AND HYDRO-LOCKING ENGINE. WATER IS SUSPECTED TO SEEP PAST THE PISTON RINGS INTO THE CRANKCASE WHILE PAUSING BETWEEN START ATTEMPTS. THIS IS PROVEN WITH FROTHY MOISTURE ON THE OIL FILL CAP AFTER EACH INCIDENT. SUSPECTED ISSUE IS MOISTURE FROM EGR SYSTEM GOES INTO INTAKE AIR, AND IS FREEZING IN THE INTER COOLER IN FREEZING WEATHER. WHEN WEATHER WARMS UP WHILE THE CAR IS OFF, THE WATER WILL POOL IN THE INTER COOLER PIPING. UPON ATTEMPTED RESTART, WATER IS SUCKED INTO THE ENGINE CAUSING ANYWHERE FROM SOME ROUGH STUMBLING TO FULL HYDRO-LOCK. INCIDENT HAS HAPPENED 6+ TIMES IN VARYING SEVERITY. ISSUE IS KNOWN TO HAPPEN TO CO-WORKERS CAR WITH THE SAME TURBO DIESEL ENGINE ON THE SAME DAY. NO CODES THROWN FOR ANY OCCURRENCE VIA OBD TESTER. ONE TIME, THE GLOW PLUG LIGHT FLASHED SEVERAL TIMES. *TR
Fuel system, Diesel, Dec 20, 2011
WHILE DRIVING, OUR 2009 VW JETTA TDI STALLED AND STOPPED IN AN INTERSECTION. WHEN RESTARTED THE GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT STAYED ON WHILE THE CAR LIMPED TO A STOP ON THE SIDE OF THE ROAD. WE HAD THE CAR TOWED TO THE LOCAL VW DEALER AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE TOTAL FUEL SYSTEM WOULD HAVE TO BE REPLACED DO TO CONTAMINATION. I WAS SURPRISED WHEN THE EST'D COST OF $7,500 TO REPAIR MY CAR WAS PRESENTED TO US WITH NO OFFER OF HELP BY VW. I WAS EVEN MORE SURPRISED WHEN THE SERVICE WRITER SAID THAT PART HAS BEEN REDESIGNED A NUMBER OF TIMES TO HELP DEAL WITH THIS ISSUE. *TR
Fuel system, Diesel, Dec 20, 2011
THE CAR IS A 2009 VW JETTA TDI CLEAN DIESEL. WHILE ON THE NEW YORK STATE THRUWAY AT 55 MPH, SUDDENLY THE CAR'S WARNING CHIME SOUNDED, THE CHECK ENGINE LIGHT CAME ON, THE GLOW PLUG WARNING LIGHT FLASHED AND THE CAR IMMEDIATELY LOST POWER, AND I COASTED TO A STOP ON THE SHOULDER. IT WAS TOWED TO THE NEAREST DEALER, WHO REPLACED THE ENTIRE FUEL SYSTEM AT VW'S COST. THEY SAID IT WAS THE HPFP (HIGH PRESSURE FUEL PUMP) THAT DISINTEGRATED AND DESTROYED THE FUEL SYSTEM, FROM THE FUEL TANK FORWARD. *TR
Air bags, Dec 17, 2011, crash
AIRBAGS FAILED TO DEPLOY, 55 MPH FRONTAL IMPACT. VEHICLE SUSTAINED SEVERE FRONTAL DAMAGE AND IS MORE THAN LIKELY TOTALED . NO ONE WAS HURT BUT I THINK THAT THE AIRBAGS SHOULD HAVE DEPLOYED. I HAVE PICTURES OF VEHICLE IF NEEDED. *TR
Engine and engine cooling, Fuel system, Diesel, Dec 17, 2011
VEHICLE ABRUPTLY LOST POWER, NO CONTROL OVER ACCELERATION, HAD TO PULL OFF OF INTERSTATE TO SHOULDER OF ROAD. CAR RESTARTED FINE. TAKING TO VW DEALER FOR EVALUATION. *TR
Fuel system, Gasoline, Dec 9, 2011
I WAS DRIVING THE VEHICLE WHEN THE GLOW PLUG LIGHT ON THE DASH BEGAN FLASHING, THEN THE COMPUTER DISPLAYED ENGINE FAULT, CONTACT WORKSHOP, THEN THE CHECK ENGINE LIGHT CAME ON AND THE CALL STALLED IN THE MIDDLE OF AN INTERSECTION AND HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE CAR WOULD NOT START AGAIN. *TR
Service brakes, Hydraulic, Nov 30, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTSWAGEN. WHILE THE UNOCCUPIED VEHICLE WAS PARKED WITH THE ENGINE AND EMERGENCY BRAKE ENGAGED, IT ROLLED UNEXPECTEDLY . THE CONTACT WAS ABLE TO ENTER THE VEHICLE, APPLY THE BRAKE PEDAL AND STOP THE VEHICLE FROM MOVING. THE CONTACT DETECTED THE REAR BRAKE CALIPERS WERE STUCK WHICH CAUSED THE EMERGENCY BRAKE CABLE TO DISENGAGE. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Engine and engine cooling, Electrical system, Nov 29, 2011, fire
MY CAR CAUGHT FIRE TODAY.CAR WAS PARKED WHILE I WAS AT THE DOCTORS, GIRL CAME INTO THE OFFICE ASKED IF ANYONE HAD A WHITE CAR AND THAT IT WAS ON FIRE. WE CALLED 911. THE FIRE DEPARTMENT PUT OUT THE FIRE. YESTERDAY I RECEIVED A RECALL NOTICE AND I CALLED THE DEALERSHIP TODAY TO SET UP A DATE TO GET IT FIXED. I ASKED IF IT WAS SAFE TO DRIVE. I GUESS IT WASN'T. THE FIRE DEPT. THINKS IT MIGHT BE ELECTRICAL BUT THE RECALL WAS FOR FUEL INJECTORS. THE DEALERSHIP SENT OUT A FLATBED TO TOW THE CAR BACK TO THERE GARAGE. NOT SURE HOW IT WILL TURN OUT. *KB
Power train, Nov 17, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CLUTCH CONNECTOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE CLUTCH PLUNGER. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE AND A HALF YEARS LATER. THE CONTACT STATED THAT THE PLUNGER WAS DANGLING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Engine and engine cooling, Fuel system, Diesel, Nov 2, 2011
HIGH PRESSURE FUEL PUMP FAILURE IN TDI DIESEL CAUSING CATASTROPHIC DAMAGE TO MAJOR ENGINE COMPONENTS INCLUDING COMMON RAIL, INJECTORS , FUEL TANK ETC... APPEARS TO BE MANUFACTURERS DEFECT. MERELY REPLACING WILL NOT SOLVE PROBLEM WITHOUT ASSURANCE THAT NEW DESIGN HAS BEEN DEVELOPED AND UTILIZED. *TR
Engine and engine cooling, Fuel system, Diesel, Oct 29, 2011
AS MY WIFE WAS DRIVING TOWARDS A STOP SIGN AT A RELATIVELY SLOW SPEED, THE VEHICLE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR DIED. AS SHE STARTED TO ROLL BACKWARDS, SHE STOPPED THE CAR AND WAITED FOR THE OTHER TRAFFIC TO CLEAR. SHE WAS ABLE TO RESTART THE CAR AND DRIVE IT HOME AS SHE WAS LESS THAN A MILE AWAY. AFTER I RETURNED HOME, I STARTED THE CAR AND NOTICED THE CHECK ENGINE LIGHT. AT THAT POINT THE CAR SEEMED FINE. I WENT TO AUTOZONE TO SEE IF THEY COULD DOWNLOAD THE ERROR CODES THAT MIGHT PROVIDE SOME INSIGHT INTO WHAT COMPONENT WAS CAUSING THE PROBLEM. THEY COULD NOT DO THAT ACCORDING TO CA LAW. I PURCHASED A OBDII CODE READER AND DISCOVERED CODE P0191 AND P0087, BOTH RELATING TO THE FUEL SYSTEM. P0191 INDICATED THE FUEL RAIL PRESSURE SENSOR A CIRCUIT RANGE / PERFORMANCE. THE P0087 INDICATED THE FUEL RAIL / SYSTEM PRESSURE TOO LOW. WHILE RESEARCHING THESE CODES ON THE INTERNET I DISCOVERED A HUGE AMOUNT OF INFORMATION RELATING TO THIS ISSUE. I AM THANKFUL MY WIFE WAS NOT IN A HUGE AMOUNT OF TRAFFIC AS SHE COULD HAVE BEEN IN AN ACCIDENT AS A RESULT OF THE CAR SHUTTING DOWN WITHOUT WARNING. THIS HAS BEEN GOING ON WITH THE TDI DIESEL ENGINE SINCE 2009. WHY HAS THERE BEEN NO RECALL TO FIX WHAT I BELIEVE IS A DEFECTIVE OR INFERIOR FUEL PUMP. IN THE MANY WORK ORDERS I HAVE READ VW IN MANY CASES BLAMED BAD FUEL (GAS IN THE DIESEL TANK) AS THE PROBLEM. I HAVE WRITTEN DOCUMENTATION FOR EVERY GALLON OF FUEL THAT HAS BEEN PUT IN THIS CAR SINCE IT WAS NEW. THE CAR HAS HAD ALL SCHEDULED MAINTENANCE COMPLETED SINCE THE CAR WAS NEW. IF THIS IS A KNOWN PROBLEM WHY WASN'T A RECALL ISSUED LIKE THEY DID WITH THE DSG TRANSMISSION. IS THIS DENIAL ON VW'S PART SO THEY DON'T GET A BUNCH OF BAD PRESS? *TR
Engine and engine cooling, Oct 29, 2011
WHILE SLOWING DOWN FOR A TRAFFIC LIGHT ON A BUSY AVENUE THE CAR STALLED AND SHUT DOWN THE ENGINE LIGHT WAS RECENTLY ON AND I TOOK THIS CAR TO BE CHECKED BY DEALER NO PROBLEMS WERE SEEN. *TR