2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Electrical system, Electronic stability control (ESC), Service brakes, Apr 7, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE PERFORMED ABNORMALLY. ALSO, THE SPEEDOMETER AND FUEL GAUGE CEASED TO FUNCTION, AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE TECHNICIAN REFUSED TO PERFORM THE REPAIR DUE TO THE HYDRAULIC PUMP NEEDING TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. PARTS DISTRIBUTION DISCONNECT.
Electronic stability control (ESC), Service brakes, Apr 3, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Electronic stability control (ESC), Service brakes, Mar 31, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS UNABLE TO START THE VEHICLE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED AS NEEDING A NEW BATTERY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE BATTERY WAS TESTED AT THE DEALER AND THE VEHICLE WAS ABLE TO START. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Service brakes, Mar 29, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE ABS MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE MODULE WOULD NEED TO BE REPLACED BEFORE THE REMEDY COULD BE PERFORMED. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Electronic stability control (ESC), Service brakes, Mar 23, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE ABS, ESC, BRAKE, TRACTION, AND STEERING WHEEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Engine, Mar 23, 2017
FIRST MY CAR HAD TROUBLE TURNING OVER AFTER A MISFIRE. THEN WHILE DRIVING THE CAR (IN MOTION) AS I WAS COMING TO A STOP THE ENGINE BEGAN TO SPUTTER AND FEEL AS IF IT WAS LUNGING FORWARD. I DROVE IT STRAIGHT TO THE VW SERVICE CENTER WHICH WAS NEARBY. NOW THEY ARE TELLING ME IT IS A TIMING ISSUE WHICH I SUSPECT TO BE THE TIMING CHAIN TENSIONER.
Electronic stability control (ESC), Service brakes, Engine, Mar 16, 2017
MY 2009 JETTA HAS BEEN EXPERIENCING ISSUES. THE ABS LIGHT, STABILITY CONTROL LIGHT, BRAKE LIGHT, AND CHECK ENGINE LIGHT STAY ON. THE CAR SPUTTERS FROM TIME TO TIME. I TOOK IT TO THE DEALER IN MY TOWN FOR THE VOLKSWAGEN RECALL ON THE ABS SYSTEM. THEY SUPPOSEDLY FIXED THE ABS SOFTWARE AND MODULE. THEN THEY TELL ME THE ABS PUMP IS BAD BUT NOT COVERED UNDER WARRANTY. IT WILL BE $3000 TO REPLACE! THEY REPLACED THE MASS AIR INTAKE, A $442.00 REPAIR AND THE CAR IS STILL MISSING. CHECK ENGINE LIGHTS STILL ON. NOW EPC LIGHT IS ON. ALSO, ALL OF MY ABS LIGHTS, CHECK ENGINE, STABILITY CONTROL, AND BRAKE LIGHTS ARE STILL ON. HOW DO I KNOW THE DEALER ACTUALLY DID THE ABS REPAIR? ALSO, WHY IS THE ABS PUMP NOT PART OF THE RECALL? IT'S DIFFICULT TO BELIEVE THAT THE SOFTWARE CAUSED THE ABS MODULE TO FAIL, BUT HAD NOTHING TO DO WITH THE PUMP. THIS CAR SEEMS TO BE A LEMON. ARE THERE ANY PLANS TO ADDRESS THE ABS PUMP ISSUE?
Structure, Other or unspecified, Service brakes, Mar 15, 2017
MY BRAKES FREQUENTLY SQUEAK . SOMETHING WITH THE IGNITION ALSO SEEMS TO NOT BE WORKING RIGHT WHEN I TRY TURNING ON MY CAR, IT WON'T START THE FIRST TIME(S) OR STARTING IS DELAYED.
Service brakes, Mar 13, 2017
TOOK VEHICLE FOR ABS SYSTEM MODULE RECALL SERVICE. DEALER SAID ABS PUMP ALSO BROKEN, BUT WAS NOT COVERED REPAIR UNDER RECALL. WOULD COST ADDITIONAL $2320 TO FIX. AS A RESULT, VEHICLE ABS SYSTEM STILL NOT FUNCTIONAL. UNSAFE.
Service brakes, Mar 13, 2017
MY 2009 VW JETTA HAD A RECALL RECENTLY. I WAS DRIVING THE CAR AND IT FAILED TO BRAKE ON LINEBAUGH AVE IN TAMPA, FL. WHEN RESEARCHING I CAME ACROSS THE RECALL. I THEN TOOK THE CAR TO VW OF NEW PORT RICHEY LOCATED 4727 US-19, NEW PORT RICHEY, FL. MY CAR WAS AT THIS DEALERSHIP FOR 10DAYS, THE RECALL SUGGESTED AN UPDATE FOR THE ABS CONTROL MODULE AND IF THE UPDATE DID NOT FIX THE ISSUE A REPLACEMENT WOULD BE NEEDED AND COMPLETED AT NO CHARGE. VOLKSWAGEN OF AMERICA WAS CONTACTED AND WE WERE TOLD THAT THE REPLACEMENT WOULD BE UNDER WARRANTY AND IT WOULD BE REPAIRED AFTER WAITING AND PLAYING PHONE TAG WITH VW OF AMERICA AND THE DEALER WE WERE TOLD BY VW OF AMERICA THAT THE ABS CONTROL MODULE WOULD NOT BE REPLACED BY THEM. WE ARE LEFT WITH A CAR UNREPAIRED BY A RECALL THAT IS ON THE CAR. WE WERE INSULTED AND OFFERED A $100 GIFT CARD IN WHICH WAS NEVER RECEIVED. WE HAVE SMALL CHILDREN IN THIS VEHICLE THAT HAS A RECALL. ALL WE ASKED WAS FOR THE ABS CONTROL MODULE BE REPLACED AT NO CHARGE AS WE WERE TOLD. WE OWN 2 VOLKSWAGENS AND WERE THINKING OF A 3RD BUT WITH THIS CUSTOMER SERVICE I AM NOT SURE IF I CAN PURCHASE ANOTHER VW.
Electronic stability control (ESC), Service brakes, Mar 11, 2017
THE ABS MODULE ON MY 2009 VW JETTA. AFTER TAKING IT TO THE VW DEALER IN ONTARIO CALIFORNIA ON 12-27-2016, SERVICE ADVISER ROBERT TOBAR INFORMED ME THAT THE ABS MODULE FAILED AND TOLD ME THAT IT NEEDED TO BE REPLACED. I WAS QUOTED $2640.39. I ASKED HIM IF THERE WAS A RECALL FOR THIS PART AND HE SAID NO. SINCE SO MANY PEOPLE HAD THE SAME PROBLEM, I FIGURED IT HAD TO BE A FAULTY PART AND DECIDED TO WAIT FOR THE ANNOUNCEMENT OF A RECALL. IN MARCH 2017, I FOUND OUT THAT APPROXIMATELY 136K VEHICLES WERE RECALLED FOR THE ABS MODULE. MANUFACTURER RECALL NUMBER 45F2/NHTSA RECALL NUMBER 16V913 AFTER SEARCHING MY VIN NUMBER, I FOUND OUT THAT MY CAR IS ELIGIBLE FOR THE RECALL. I TOOK MY CAR TO THE DEALER 3/10/17 9:30AM. THE SERVICE ADVISER IS PHILIP GIBSON. I CALLED PHILIP AT 4:46PM AND HE INFORMED ME THAT THE REPLACEMENT ABS PART WAS PUT ON ORDER AND THAT IT WOULD TAKE APPROXIMATELY 5 DAYS TO FIX. AT 523PM, PHILIP CALLED ME AND SAID THAT BECAUSE MY ABS MODULE ALREADY FAULTED DUE TO THE RECALL, THAT I WASN'T ELIGIBLE FOR THE RECALL AND THAT I WOULD HAVE TO PAY FOR THE FIX TO BE ELIGIBLE FOR THE RECALLED. I TOLD HIM THAT THIS DID NOT MAKE SENSE AND HE AGREED AND TOLD ME TO CALL CUSTOMER CARE AT 9093765411. UNFORTUNATELY, CUSTOMER CARE WAS ALREADY CLOSED. PLEASE HELP.
Electronic stability control (ESC), Service brakes, Mar 7, 2017
RE: NHTSA CAMPAIGN NUMBER: 16V913000 I AM FILING THIS COMPLAINT IN THE HOPE THE NHTSA CAN VERIFY THAT WHAT VW HAS INDICATED IS TRUTHFUL AND HOW A CONSUMER CAN DETERMINE WHEN THE RECALL - NHTSA CAMPAIGN NUMBER: 16V913000 - IS APPLICABLE VS. NOT APPLICABLE INDEPENDENT OF VW. I CONTACTED VW REGARDING NHTSA CAMPAIGN NUMBER: 16V913000 ABS / ELECTRONIC STABILITY CONTROL AND DEALER PERFORMED SOFTWARE UPDATE AND TEST DROVE VEHICLE. DEALER AND VW CUSTOMER SERVICE BOTH STATE THE RECALL REPLACEMENT MODULE IS NOT APPLICABLE. THEIR REASON IS REGARDLESS OF THE MODULE BEING FAULTY WITH ERROR CODE 01130 (INDICATIVE OF 'BRAKE ELECTRONICS CONTROL MODULE' (J104) FAULTY ' INTERNET SEARCH - VW 01130 CODE), IT DOES NOT FAIL 'THE NEW DIAGNOSTIC TEST' BECAUSE OF 'FIELD VALUE 124' READING VS. 'FIELD VALUE 125'. THE NHTSA WEBSITE STATES: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE ABS CONTROL MODULE SOFTWARE TO IMPROVE THE MODULE'S SELF-TESTING ABILITIES. ANY MODULE THAT FAILS THE NEW DIAGNOSTIC TEST WILL BE REPLACED. THESE REPAIRS WILL BE MADE FREE OF CHARGE. I DO NOT UNDERSTAND OR AGREE HOW BOTH VW AND THE DEALER STATE THE MODULE IS FAULTY (AND DEALER INDICATED THE MODULE NEEDS TO BE REPLACED'), YET ALSO INDICATE THE MODULE PASS THE NEW DIAGNOSTIC TEST. I.E. IF IT IS A 'FAULTY' MODULE HOW COULD IT ALSO PASS THE DIAGNOSTIC TEST? UNFORTUNATELY, VW LOST MY TRUST WITH THE 'DIESELGATE' ISSUE AND MY VEHICLE IS IMPACTED BY THIS SCANDAL AND I AM UNABLE TO VERIFY VW IS BEING TRUTHFUL AND, IT SEEMS TO ME, A FAULTY MODULE SHOULD NOT PASS ANY DIAGNOSTIC TEST. WHAT IS IN WRITING ON THE NHTSA WEBSITE AND THE VW WEBSITE (AND WHAT I HAVE BEEN TOLD) REGARDING THIS RECALL NOTICE SEEM TO HAVE DIFFERENT MEANINGS OR UNDERSTANDINGS. SINCERELY AND ENCLOSED IS SCAN OF DEALER'S SERVICE PAPER WORK WITH PERSONAL IDENTIFICATION AREAS BLACKED OUT TO PRESERVE IDENTITIES.
Electronic stability control (ESC), Service brakes, Mar 6, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BRAKE LIGHT RANDOMLY ILLUMINATED WHILE WAITING TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER WAS CONTACTED SEVERAL TIMES, BUT THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR IN A REASONABLE TIME FRAME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.
Electronic stability control (ESC), Service brakes, Mar 1, 2017, crash
ON JUNE 22, 2016, WHILE DRIVING ON A WINDING ROAD THE ABS/ESC LIGHTS ILLUMINATED AND FLASHED. THEY WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN, ON NOVEMBER 15, 2016, I MADE A DEFENSIVE DRIVING MANEUVER AFTER BEING CUT OFF BY ANOTHER CAR. I WAS DRIVING APPROX 60 MPH ON THE FREEWAY AND APPLIED THE BRAKES QUICKLY TO AVOID HITTING THE OTHER CAR. THE BRAKES LOCKED UP CAUSING THE CARE TO SKID. THE CAR BEGAN TO FISHTAIL AND LOSE CONTROL. I WAS UNABLE TO STEER PROPERLY AND THE ABS SYSTEM NEVER ENGAGED. THE CAR SPUN AND DID 180 DEGREE TURN SLAMMING INTO THE SIDE OF THE FREEWAY WALL CAUSING OVER $4000 IN DAMAGE TO THE CAR. AFTER THE CRASH THE ABS/ESC CAUTION LIGHTS WERE ILLUMINATED AND FLASHING. THE LIGHTS WENT AWAY WHEN THE CAR WAS TURNED OFF AND RESTARTED. THEN ON JAN. 5 2017, DURING ADVERSE WEATHER CONDITIONS (SNOW PACKED ROADS), MY CAR SLID OFF THE FREEWAY AND BECAME STUCK. I HAD TO REQUEST EMERGENCY ROAD SIDE SERVICES TO PULL ME OUT. I WAS TRAVELING UNDER 10 MPH AND THE ABS SYSTEM FAILED TO ENGAGE. ONCE AGAIN THE ABS AND ESC WARNING LIGHTS WERE ILLUMINATED TURNING OFF WHEN THE CAR WAS RESTARTED. ALL OF THESE INCIDENTS APPEAR TO BE DIRECTLY RELATED TO THE RECENT RECALL NOTICE FOR THE ABS CONTROL MODULE FAILURE.
Service brakes, Mar 1, 2017
SAFETY RECALL 45F2-ABS CONTROL MODULE SOFTWARE- CAR TO VW DEALER 2-28-17.DEALER EXPLAINED COULD NOT PERFORM RE-CALL DUE TO ABS PUMP NOT PART OF RE-CALL- MY COST WOULD BE $ 2230 FOR NEW PUMP PRIOR TO SOFTWARE UPDATE. IS THIS A BAIT & SWITCH ? THIS IS NOT A TRUE RE-CALL.
Service brakes, Feb 28, 2017, crash
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BEGAN SPUN AND CRASHED INTO A WALL. THE ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMMUNICATION TO THE ABS MODULE FAILED. THE ABS MODULE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE HAVING THE SAME FAILURE. THE FAILURE MILEAGE WAS 61,000.*BF *CN
Other or unspecified, Electronic stability control (ESC), Service brakes, Feb 22, 2017
ABS RECALL - I JUST RECEIVED MY RECALL FOR THE JETTA STATING THE ABOVE PROBLEM AND REMEDY. BUT I DON'T THE ONE PARAGRAPH IN MY LETTER ABOVE STATING "PLEASE BE AWARE THAT OTHER CONDITIONS (UNRELATED TO THE ISSUE DESCRIBED IN THIS LETTER) MAY CAUSE THE ABS SYSTEM WARNING LIGHT IN YOUR VEHICLE TO ILLUMINATE. CUSTOMERS SHOULD BE PREPARED TO COVER DIAGNOSTICS AND REPAIR COSTS ASSOCIATED WITH THESE OTHER, UNRELATED CONDITIONS"....REALLY! ARE YOU FKM! I'M SUPPOSED TO TRUST THEM WHEN THEY TELL ME...."WERE SORRY SIR, BUT YOUR PROBLEM IS NOT RELATED TO THE RECALL AND THE REPAIR WILL COST YOU $650.00, THANK YOU" HAHA, VOLKSWAGEN IS JUST TRYING TO RECOUP THE MONEY THEY LOST TO THE TDI SCAM. NEVER SEEN SUCH A MISCHIEVOUS RECALL IN MY LIFE! I HAVE BEEN HAVING THIS PROBLEM FOR YEARS NOW, RAIN OR SNOW. IF I TURN THE CAR OFF AND BACK ON IT SEAMS OK
Service brakes, Feb 16, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ANTI LOCK BRAKING SYSTEM FAILED. THE CONTACT BECAME AWARE OF THE FAILURE WHILE DRIVING LOW SPEEDS IN LOCAL TRAFFIC. THE CONTACT PERFORMED A DIAGNOSTIC HIMSELF, WHICH LOCATED A FAILURE CODE AT THE ANTI LOCK BRAKE PUMP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 05/10/17*LJ
Electronic stability control (ESC), Feb 6, 2017
VOLKSWAGEN ABS STABILITY ISSUES... THIS ISSUES STARTED IN THE END OF DECEMBER 2016 WHEN I STARTED TO DRIVE IT TO TAKE MY SON TO WORK ALL OF A SUDDEN EVERY LIGHT ON THE DASHBOARD WHEN I STARTED IT MY CAR CAME ON AND DID NOT GO OFF I SET FOR A WHILE I REVERSED AND THE CAR STEERING WHEEL WAS HARD TO TURN. AFTER I TRIED TO REVERSE THE LIGHTS ON THE DASHBOARD WHEN OFF I STARTED TO DRIVE HALFWAY TO MY DESTINATION ALL OF THE LIGHTS CAME BACK ON AND THEN THE CAR STARTED TO BECOME VERY FLIMSY. I PULLED OVER TURN THE CAR OFF I TURN THE CAR BACK ON ALL THE LIGHTS CAME BACK ON AND THEN THEY WENT OFF AGAIN BY THE TIME I GOT TO MY DESTINATION I TURN THE CAR OFF AND SAT AND CALLED THE VOLKSWAGEN DEALERSHIP THEY INSTRUCTED ME TO GO BACK TO WHERE I JUST GOT MY TIRES DONE BECAUSE MAYBE IT WAS JUST A SENSOR. AT THIS TIME I COULD NOT FIND A TOWING COMPANY I STARTED THE CAR BACK THE LIGHTS WENT AWAY I TRIED TO DRIVE TOWARDS THE MECHANIC I PREVIOUSLY USED THE LIGHTS CAME BACK ON I DROVE SLOW WITH MY HAZARD LIGHTS ON PULLED OVER TO THE SIDE CALL THE MECHANIC THEY TOLD ME TO TRY TO MAKE IT DOWN TO THEIR SHOP. AT THE RYMAN TO THE SHOP THEY CHECKED OVER THE CAR AND SAID IT WAS AN ELECTRICAL ISSUE AND THE DASHBOARD MODULE. I CALLED THE MECHANIC AT THE VOLKSWAGEN DEALERSHIP IN UNION CITY GEORGIA THEY INSTRUCTED ME TO TRY TO BRING IT UP TO THEM AFTER BRINGING IT TO THEM THEY SAID SAD THAT I NEEDED TO GET A ELECTRICAL MODULE REPAIRED AND SOMETHING ELSE AND MY TOTAL WAS GOING TO BE $3,200. I WAS NOT ABLE TO GET IT DONE ON THAT DAY THEY ASKED ME WHETHER I COULD PURCHASE ANOTHER VEHICLE EXCHANGE THAT ONE OR TRY TO FIND A LOWER PRICE AND THEY WILL MATCH IT. I HAVE NOT BEEN ABLE TO DO NEITHER. I NOW FIND OUT THAT THIS PROBLEM WAS A RECALL NO ONE IS CONTACT ME I ACCIDENTALLY FOUND OUT ON MY TELEPHONE WATCHING THE NEWS.
Electrical system, Seats, Feb 1, 2017
SEAT WARMER BURNED A HOLE THROUGH THE SEAT AND BURNED THROUGH MY CLOTHING TO MY SKIN. I REACHED BACK TO SEE WHAT WAS WRONG AND BURNED MY HAND. I HAD SMELLED SMOKE BUT IT WAS TOO LATE BY THE TIME I FIGURED OUT WHAT HAD HAPPENED. IT COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN ON A BUSY ROAD WITH MY SON AND IT STARTED A FIRE. I WAS LUCKY I WAS IN OUR SMALL TOWN AND WAS ABLE TO GET PULLED OVER QUICKLY. WHILE THERE SO NO SERIOUS INJURY, THIS COULD HAVE ENDED MUCH WORSE.
Air bags, Feb 1, 2017
"TAKADA RECALL" MY CAR ONLY HAS 34000 MILES ON IT AND IS ONLY DRIVEN BY MY WIFE. THE AIRBAG WARNING LIGHT IS ON AND IT WAS TAKEN TO THE DEALER WHO TOLD US IT WOULD COST $695.00. ACCORDING TO YOUR WEBSITE AND TAKADA HAS A PROBLEM WITH THE IGNITOR FOR SOMETHING FOR THE BAGS THE CAR WAS PARKED IN DRIVEWAY AND WHEN WE STARTED TO BACK-OUT WE SAW THE INDICATOR ON..
Vehicle speed control, Feb 1, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED AND DEPRESSING THE ACCELERATOR PEDAL, THE SPEED REDUCED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE BODY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Steering, Service brakes, Air, Electronic stability control (ESC), Service brakes, Jan 31, 2017, crash
UNSATISFACTORY RESOLUTION TO NHTSA RECALL NO.: 16V-913 HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCLRPT-16V913-3524.PDF THE PROPOSED RESOLUTION TO THIS RECALL IS UNSATISFACTORY. HOW CAN IS IT ASSURED THAT IF A MODULE PASSES THE LOAD TEST THE PCU GROUND CONNECTION WILL NOT FAIL AT A FUTURE TIME? THE FAILURE REPORTEDLY OCCURS JUST WHEN THE ABS/ESP/STEERING SYSTEM IS NEEDED MOST TO MAINTAIN VEHICLE CONTROL. IF THIS WAS A KNOWN MANUFACTURING DEFECT AND THE ABS CONTROL MODULE WAS REPLACED BY AN UPDATED MODULE WITH PROPER SOLDERING THEN ALL VEHICLES PRODUCED WITH THIS MANUFACTURING DEFECT SHOULD RECEIVE AN UPDATED MODULE.
Service brakes, Jan 24, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES DID NOT PULSATE. THE BRAKES LOCKED UP AND THEN STOPPED THE VEHICLE. THE "ABS" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE ABS MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Electronic stability control (ESC), Service brakes, Jan 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.