2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
71 reports, newest first. Show all
Engine and engine cooling, Aug 8, 2011
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT ANY WARNING. AFTER WAITING A FEW MOMENTS, THE VEHICLE WAS RESTARTED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THEY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,100.
Engine and engine cooling, Jul 18, 2011
AS I WAS DRIVING ON THE HIGHWAY AND I WAS ABOUT TO SHIFT TO A LOWER GEAR TO SLOW DOWN, THE ENGINE STALLED AND DIED. LUCKILY I WAS ABLE TO COME TO A COMPLETE STOP, AND RESTARTED THE ENGINE AGAIN. I DRIVE A DIESEL MANUAL TRANSMISSION ENGINE.
Engine and engine cooling, Electrical system, Jul 6, 2011
MY VW JETTA TDI STALLED WHILE COMING TO A STOP SIGN AFTER THE CLUTCH WAS DEPRESSED. IT DID THIS OCCASIONALLY DURING THE FIRST YEAR OF OWNERSHIP. AFTER A YEAR OF OWNERSHIP AND A DOZEN OR SO INCIDENTS, THE CAR STARTED TO STALL MULTIPLE TIMES DURING A ONE HALF-HOUR COMMUTE. TWICE RECENTLY, ONCE ON MY WAY TO WORK AND ONCE ON MY WAY BACK, THE CAR STALLED TWO AND THREE TIMES RESPECTIVELY. IT EVEN STALLED ON THE HIGHWAY GOING 65 MPH WHEN THE CLUTCH WAS DEPRESSED. USUALLY, IT STALLS WHEN COMING TO A RED LIGHT OR STOP SIGN WHEN THE CLUTCH IS DEPRESSED IN ORDER TO TAKE THE CAR OUT OF GEAR. AT 12000 MILES, THE ENGINE LIGHT CAME ON AND OFF A FEW TIMES AND THEN REMAINED ON. THE DIESEL PARTICULATE FILTER AND EGR VALVE WERE REPLACED WHICH IS HIGHLY UNUSUAL FOR A CAR WITH SUCH LOW MILEAGE. ALSO, AFTER MY 20000 MILE SERVICE THE ENGINE LIGHT WENT ON AGAIN AND THE DEALER REPLACED THE #4 EXHAUST GAS TEMPERATURE SENSOR. BEFORE THE 20K SERVICE I HAD CALLED THE DEALER THE DAY I STALLED 3 TIMES AND REPORTED MY ENGINE LIGHT WENT ON. I WENT TO THE DEALER A FEW DAYS LATER, THURSDAY, FOR THE SERVICE AND THE LIGHT HAD GONE OUT BY THEN. THE DEALER SAID THERE WAS A SOFTWARE UPDATE FOR THE ECM TO BE DONE IN ADDITION TO THE REGULAR SERVICE. I LEFT THE DEALER AFTER THE 20K SERVICE ONLY TO HAVE MY ENGINE LIGHT GO ON AGAIN AND THE CAR STALL AGAIN. SO I WENT BACK TO THE DEALER AND THAT IS WHEN THEY CHANGED THE #4 EXHAUST GAS TEMPERATURE SENSOR. IT DID NOT SOUND TO ME LIKE A PROPER FIX FOR THIS PROBLEM AS I BELIEVE IT COULD BE EITHER AN ELECTRONIC GLITCH WITH THE ECM OR OTHER ELECTRICAL COMPONENTS OR SOME FUEL SYSTEM PROBLEM WHEREBY FUEL FLOW IS INTERRUPTED WHEN GOING FROM LOAD TO NO LOAD SCENARIOS, I.E. CLUTCH ENGAGED. ANYHOW, I STALLED AGAIN TWO MILES FROM THE DEALER FROM WHICH I HAD DRIVEN. THE DEALER SAYS THEY CAN'T DUPLICATE IT OR FIND ANY CODES RELATED TO IT. THEY WILL CALL VW AGAIN.
Engine and engine cooling, Jun 29, 2011
MY 2010 VW JETTA TDI HAS HAD 5 EPISODES OF STALLING (ACTUALLY IT DOES NOT STALL IN THE NORMAL SENSE OF THE WORD, THE ENGINE JUST STOPS RUNNING). IN ALL 5 INCIDENTS THE CAR NEEDED TO BE PLACED IN PARK, THE IGNITION NEEDED TO BE TURNED OFF AND THEN THE CAR COULD BE RESTARTED AND RAN NORMALLY. IN 4 OF THE INCIDENTS IT WAS EITHER RAINING OR HAD JUST RECENTLY RAINED. THE 5TH INCIDENT HAD HIGH HUMIDITY. THE O2 SENSOR HAS BEEN UPDATED TWICE. THE FIRST TIME AS A RESPONSE TO THE PROBLEM, THE SECOND TIME AS PART OF NORMAL MAINTENANCE. *TR
Engine and engine cooling, Fuel system, Diesel, May 30, 2011
THE CAR CHRONICALLY STALLS IN FIRST OR SECOND GEAR IN STOP AND GO TRAFFIC, AT VERY SLOW SPEEDS OR WHEN COASTING. WHEN GIVING IT GAS AND LETTING OUT THE CLUTCH, IT JUST STALLS WITH NO WARNING. HAVE SPOKEN WITH OTHER JETTA TDI OWNERS AND THEY ACKNOWLEDGE SAME PROBLEM
Engine and engine cooling, Electrical system, May 15, 2011
I HAD COME TO A FULL STOP AND WAS IDLING AT A RED LIGHT IN A BUSY INTERSECTION WHEN THE ENGINE STOPPED SUDDENLY. NO MISFIRING OR ROUGH MOMENTS BEFORE STOPPING, JUST A SUDDEN CUT OFF. I PUT THE ENGINE IN PARK AND TRIED RESTARTING THE ENGINE. NO SUCCESS. I PUT THE ENGINE IN NEUTRAL AND GOT A PUSH TO THE SIDE OF THE ROAD. TRIED STARTING THE ENGINE SEVERAL TIMES, IN PARK, WITH NO SUCCESS. VW CALLED A TOW TRUCK. BEFORE ACCEPTING A TOW I TURNED THE IGNITION FULLY OFF AND TRIED RESTARTING THE ENGINE. THIS TIME IT STARTED. I CANCELLED THE TOW. CAR IS RUNNING NORMALLY AGAIN. THIS SUDDEN STOPPING OF MY ENGINE HAPPENED ONE OTHER TIME WHEN THE CAR HAD ABOUT 4000 MILES ON IT. I WAS PULLING OUT OF A PARKING PLACE AND THE ENGINE SHUT OFF AS I WAS PULLING FORWARD AFTER JUST HAVING PUT IT IN DRIVE. I RESTARTED THE CAR AND A FEW SECONDS LATER THE ENGINE STARTED MISFIRING, BUT ONLY FOR A SECOND. THEN IT RAN FINE. NO FURTHER MISHAPS UNTIL MAY 17, 2011 AT 17,500 MILES. I NOTIFIED VW OF THE MISHAP WHEN I TOOK IT IN FOR IT'S FIRST CHECK-UP. VW SAID THEY DIDN'T FIND ANYTHING WRONG AND DIDN'T KNOW WHY IT HAPPENED. I CURRENTLY HAVE A CALL IN TO VW AGAIN, BUT HAVE NOT YET HEARD BACK FROM THEM.
Engine and engine cooling, Power train, May 10, 2011
I PURCHASED MY 2010 JETTA TDI NEW AT THE END OF SEPTEMBER 2009. IT IS A MANUAL TRANSMISSION. I'M A PRETTY CONSERVATIVE DRIVER AND ATTEMPT TO MAXIMIZE MY MPG. EACH DAY AFTER THE VEHICLE HAS BEEN SETTING OVERNIGHT AND IS COLD, I START UP AND DRIVE TO THE STORE, A 4 MILE DRIVE, THE ENGINE WILL PAUSE USUALLY WITHIN THAT 4 MILE DRIVE. SOMETIMES IT IS A SHORT JERK AND SOMETIMES IT IS A GREATER JERK. OTHER TIMES IT WILL HAPPEN ON THE RETURN TRIP HOME. BUT IT'LL HAPPEN ONLY ONCE UNTIL IT SETS AND COOLS OFF. I HAVE HAD IT IN THE SHOP TWICE WITH NO HELP. MY RESEARCH FINDS SOME PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP WHICH MAY BE THE ISSUE, BUT I HAVEN'T BEEN ABLE TO TALK TO VW AMERICA TO SEE IF THEY WILL CONFIRM OR DENY THIS. THIS PROBLEM HAS HAPPENED SINCE I'VE HAD THE VEHICLE. IT HAS 6,500 MILES ON IT AND I'M HOPING TO GET IT FIXED BEFORE THE WARRANTY EXPIRES. NOT SURE WHAT WILL HAPPEN WHEN THE MILEAGE GETS HIGHER.
Engine and engine cooling, May 10, 2011
JETTA TDI STALLING. *TR
Engine and engine cooling, Apr 30, 2011
I PULLED INTO A PARKING SPOT , TOOK MY FOOT OFF THE GAS PEDAL TO COAST IN AND APPLIED THE BRAKE (APPROX 3 TO 4 MPH). THE ENGINE REVVED AND ACCELERATED. THE CAR LURCHED FORWARD. I PUSHED THE BRAKE PEDAL AS HARD AS I COULD. THE CAR MOVED APPROX 6 FEET AND OVER A 6 INCH CURB. SUDDENLY THE ENGINE RETURNED TO NORMAL REVS. LUCKILY THERE WAS ONLY LAWN IN FRONT OF ME OR I WOULD HAVE DONE SIGNIFICANT DAMAGE. STRANGELY THE CAR RADIO CHANGED STATIONS AT THE EXACT SAME TIME OF THE ACCELERATION. THE ENGINE TYPE IS THE VW DIESEL TDI WITH AUTOMATIC TRANSMISSION. *TR
Engine and engine cooling, Apr 14, 2011
WE HAVE 2010 VW JETTA TDI AND WE HAVE THE STALLING PROBLEMS. IT STARTED ABOUT 3 MONTHS AFTER WE BOUGHT THE VEHICLE. IN CA HIGHWAY TRAFFIC I HAD THE CAR STALL ON ME 15 TIMES, I WAS WRECK BY THE TIME I WAS ABLE TO EXIT THE HIGHWAY. I REFUSE TO DRIVE THE CAR ANYMORE. IT HAS BEEN TO THE DEALERSHIP NOW 6 TIMES TO FIX THE PROBLEM AND THEY KEEP GIVING US ALL THESE STUPID REASONS AND THEN TELL US THEY CAN'T DUPLICATE THE STALLING PROBLEM SO THEY CAN'T FIX IT. I JUST WANT THE PROBLEM FIXED AND I AM TRIED OF GETTING THE RUN AROUND WITH VOLKSWAGEN ON THIS. OBVIOUSLY THERE IS A PROBLEM WITH THESE CARS. WE TAKE IT THE DEALER IT RUNS GREAT FOR ABOUT 2 DAYS AND THEN THE CHECK ENGINE LIGHT COMES ON AND THEN 4 HOURS LATER THE GLOW PLUG LIGHT COMES ON AND BACK TO THE DEALER WE GO WITH NOTHING IN THE END. THEY KEEP TELLING US IT IS ELECTRICAL NOTHING TO DO WITH THE FUEL PROBLEM. IT IS EXTREMELY FRUSTRATING THAT VOLKSWAGEN WON'T DO ANYTHING ABOUT THIS PROBLEM. *TR
Engine and engine cooling, Fuel system, Diesel, Mar 25, 2011
2010 JETTA SPORTWAGEN TDI; VEHICLE LOST POWER BUT CONTINUED RUNNING. DASH WARNING LIGHTS(GLOW PLUG LAMP FLASHING) WERE ILLUMINATED. DEALER STATED FUEL CONTAMINATION. FUEL TESTS, BY AN ACTUAL FUEL LAB, SHOW FUEL IN THE SYSTEM MET ALL ASTM STANDARDS FOR DIESEL FUEL OILS. PREMATURE FAILURE OF THE MATERIALS WHICH COMPOSE THE FUEL FILTER/ WATER SEPARATOR HOUSING WERE APPARENT HOWEVER THEY WERE ATTRIBUTED TO "WATER" IN THE FUEL WHICH IS IRONIC BEING THAT IT IS A FUEL FILTER/WATER SEPARATOR. THE HPFP ( HIGH PRESSURE FUEL PUMP ) WAS MOST PROBABLY THE ROOT CAUSE OF THE ENTIRE FAILURE. VW'S RESOLUTION WAS TO INVOLVE MY INSURANCE AS THE METHOD OF PAYMENT TO REPLACE THE ENTIRE FUEL SYSTEM(TANK TO INJECTORS). I CAN NOT HOWEVER USE THE INSURANCE TO COMPLETE THIS CLAIM AS IT WOULD BE FRAUD KNOWING THAT THE ACTUAL PROBLEM IS THE RESPONSIBILITY OF VOLKSWAGEN. *TR
Engine and engine cooling, Mar 25, 2011
2010 VOLKSWAGON JETTA SPORTWAGON TDI AUTOMATC TRANSMISSION.THE VEHICLE LOSES TOTAL POWER IF THE DRIVER "POWER BRAKES" THE VEHICLE. IE: IF YOU ARE SITTING AT STOP SIGN DURING HEAVY TRAFFIC, LEFT FOOT ON THE BRAKE, AND YOU ATTEMPT TO ACCELERATE QUICLKY, THE CAR WILL MOVE FORWARD SLIGHTLY AS IF IT STALLED, YOUR FIRST RESPONSE IS TO BRAKE QUICKLY, THINKING THE CAR STALLED, WHEN YOU REALIZE THIS IS NOT THE CASE, THEN ACCELERATE, THIS CAN CREATE THE SAME EFFECT, BECAUSE OF A PANIC SITUATION AND THE FOOT STILL ON THE BRAKE THIS HAS HAPPENED TO ME SEVERAL TIMES, ALMOST CAUSING A SERIOUS T STYLE COLLISION. I ASKED THE DEALER AND HE CONFIRMED THAT IF THE DRIVER BRAKES AND ACCLERATES AT THE SAME TIME THIS WILL OCCUR. TO DEMONSTRATE THIS FURTHER, I HAVE ATTEMPTED TO BRAKE WHILE TRAVELING AT VARIOUS SPEEDS AND THE CAR SEEMS TO "BRAKE AND LOSE ENORMOUS MOUNT OF POWER". I FEEL AS THOUGH A SAFTEY WARNING SHOULD BE GIVEN DIRECTLY TO THE NEW OWNER OF THIS TYPE OF VEHICLE, SUCH AS A CAUTION STICKER THAT ANY DRIVER, ESPECIALLY THAT MAY HAVE BORROWED THE VEHICLE, WILL BE AWARE OF THE GRAVE CONSEQUENSES OF POWER BRAKING A VW. DIESEL. IM GLADE THAT THIS HAPPENED TO ME RATHER THAN TO MY WIFE OR DAUGHTER THE OUTCOME MAY NOT HAVE BEEN THE SAME. *TR
Engine and engine cooling, Fuel system, Diesel, Mar 21, 2011
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING THROUGH A TRAFFIC LIGHT THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE FOR APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE REFUELED HIS VEHICLE PRIOR TO IT STALLING. THERE WAS A DEFECT INVESTIGATION OPENED ON FEBRUARY 7, 2011 AND WAS OPEN WHEN THE COMPLAINT WAS FILED FOR THE FUEL SYSTEM, DIESEL, NHTSA ACTION NUMBER: EA11003. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 3,337. UPDATED 05/03/11*LJ UPDATED 08/05/11
Engine and engine cooling, Fuel system, Gasoline, Mar 15, 2011
THIS VEHICLE HAS EXPERIENCED CONTINUAL PROBLEMS WITH ENGINE SHUDDERING AND STALLING. MOSTLY, WHILE IN 2ND , 3RD OR 4TH GEAR, EARLY ON INTO A TRIP THE ENGINE WILL SUDDENLY DECELERATE AND IN SOME CASE STALL OUT COMPLETELY. IT IS AS IF THERE IS A SUDDEN LOSS IN FUEL GETTING TO THE ENGINE. THIS STARTED SOON AFTER PURCHASING THE CAR. IT HAS BEEN INTO THE DEALERSHIP NUMEROUS (6 OR 7) TIMES FOR THIS WARRANTY ISSUE, INCLUDING EXTENDED STAY PERIODS OF SEVEN AND TEN DAYS. FIRST THEY FAULTED MY FUEL, THEN THEY REPLACED THE FUEL PUMP, THEN THEY HAVE DONE OTHER WORK AND REPLACED COMPONENTS, BUT CLAIM THEY CAN NOT MAKE THE CAR FAIL AS I HAVE REPORTED. THEY CLAIM TO HAVE ALERTED VW AND HAD A VW TECHNICAL ADVISERS LOOK AT THIS CAR. THEY REFUSE TO DO ANY ADDITIONAL WARRANTY WORK ON THE CAR FOR THIS ISSUE SINCE THEY CAN NOT DIAGNOSE IT. I HAVE KEPT A LOG OF THESE FAILURES SINCE MY LAST SERVICING. BETWEEN 10/22/2010 TO 3/12/2011 THIS VEHICLE HAS HAD 19 OF THESE FAILURE EVENTS. THEY USUALLY OCCUR WHEN THE OUTSIDE AIR TEMPERATURE IS ABOVE 32 DEGREES FAHRENHEIT. THE VEHICLE IS STILL UNDER WARRANTY (28,500 MILES ON THE ODOMETER). I AM FINDING OTHER OWNERS EXPERIENCING SIMILAR PROBLEMS. PLEASE HELP.
Engine and engine cooling, Mar 8, 2011
I HAVE ENCOUNTERED COMPLETE LOSS OF THROTTLE RESPONSE WHEN PULLING OUT INTO TRAFFIC ON 8 TO 10 OCCASIONS OVER THE 6 MONTHS THAT I HAVE OWNED THE CAR. ON ONE OCCASION THE MOTOR COMPLETELY DIED BUT RESTARTED ON FIRST ATTEMPT AFTER WAITING FIVE MINUTES.
Engine and engine cooling, Fuel system, Diesel, Electrical system, Mar 6, 2011
ON A 40 DEGREE DAY I DROVE THE CAR ABOUT 1 MILE. AT A TRAFFIC LIGHT IT STALLED. I HAD TO KEEP THE CAR IN PARK UNTIL THE LIGHT CHANGED, THEN I PUT IT IN DRIVE. WHEN THE CAR WAS INITIALLY STARTED IT DIDN'T SEEM RIGHT. IT DIDN'T SEEM TO HAVE POWER OR PICK UP. I NOTICED THE TACHOMETER WAS QUICKLY BOUNCING BETWEEN 1800 RPM DOWN TO 400 RPM PRIOR TO STALLING. CAR HAD HALF A TANK OF DIESEL, OUTSIDE WEATHER CONDITIONS WERE DRY. *TR THE CONSUMER STATED THE STALLING IS STILL ONGOING. THE DEALER BELIEVED THE STALLING WAS A RESULT OF DIFFERENT ADDITIVES IN THE FUEL BETWEEN WINTER AND SUMMER. UPDATED 09/14/11
Engine and engine cooling, Power train, Electrical system, Mar 1, 2011, crash
I PURCHASED A 6-SPEED MANUAL TRANSMISSION JETTA-TDI AT THE END OF DECEMBER OF 2009. I HAVE BEEN DRIVING MANUAL TRANSMISSION CARS SINCE 1975, AND I WAS UPSET THAT MY CAR WAS STALLING EITHER JUST STARTING OUT IN FIRST OR IN THE LOWER RPM RANGE OF THE LOWER GEARS WHEN TURNING AND MOVING THROUGH INTERSECTIONS OR TRYING TO GO UPHILL WHEN THE RPMS WERE IN THE LOWER RANGE. KEEPING THE RPMS UP A BIT SEEMS TO HAVE HELPED, AS I AM NOT HAVING IT STALL AS MUCH AS BEFORE. I ALSO NOTICED WHAT SEEMED LIKE A SLIGHT HESITATION OR JERKING WHEN CRUISING . IT WOULD BE JUST FOR A SPLIT SECOND AND THEN BE GONE MY ACCIDENT OCCURRED WHEN I WAS PARALLEL PARKING ON A HILL. I WENT TO BACK UP A BIT TO STRAIGHTEN OUT MY CAR AND IT STALLED, ROLLING FORWARD INTO THE CAR PARKED IN FRONT OF ME. FORTUNATELY, NO ONE WAS INJURED. DAMAGE WAS MINOR, BUT WAS SUBMITTED TO MY INSURANCE COMPANY. AT THIS POINT I WAS JUST BLAMING MYSELF FOR NOT BEING ABLE TO ADJUST TO THE DIFFERENCE OF CLUTCHING WITH A DIESEL ENGINE BECAUSE I COULDN'T FIGURE OUT HOW TO EXPLAIN IT. THEN A HEARD 2 RADIO REPORTS ABOUT THE COMPLAINTS BEING FILED. I CALLED VW OF AMERICA WHO LISTENED TO MY STORY. THEY TOLD ME THAT IN ORDER TO BE COMPENSATED FOR MY ACCIDENT, THAT I WOULD HAVE NEEDED TO HAVE HAD THE CAR TOWED IMMEDIATELY TO A DEALERSHIP AND HAD IT DIAGNOSED. SHE SUGGESTED THAT I TAKE IT TO BE DIAGNOSED. I TOOK IT TO THE DEALER WHO KEPT IT FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG. A WEEK LATER, I WAS COMING TO A STOP FOR A RED LIGHT AND THE RPMS BEGAN TO FLUCTUATE LIKE IT WAS GOING TO STALL AND THEN IT WOULD COME BACK TO NORMAL RPMS. WHEN I STARTED TO DRIVE IT WAS A LITTLE ROUGH, THEN SMOOTHED OUT. I CALLED VW OF AMERICA WHO RECOMMENDED THAT I TAKE IT BACK TO THE DEALER. I AM WAITING FOR THEM TO RETURN MY CALL. I HAVE ALSO 3 INTERMITTENT PROBLEMS WITH MY AM RADIO CUTTING OUT--ARE THE PROBLEMS CONNECTED?
Engine and engine cooling, Electrical system, Mar 1, 2011
MULTIPLE INCIDENTS THAT APPEAR TO BE THE SAME PROBLEM/DEFECT. 1. THE CAR SOMETIMES WILL NOT START FOR SEVERAL MINUTES, AND ONCE IT DOES FINALLY START, HAS A VERY ROUGH IDLE AND STALLS. AFTER SEVERAL TRIES, IT FINALLY STARTS AND RUNS NORMALLY. THIS HAS HAPPENED 7-8 TIMES FROM JULY 2010 UNTIL THE PRESENT. 2. NOW, OVER THE PAST TWO MONTHS, THE CAR TRIES TO STALL OUT WHILE DRIVING ALSO, AND HAS RESULTED IN MY WIFE HAVING TO PULL OFF THE ROAD AND RESTART THE CAR. THIS HAS ONLY HAPPENED TWICE SO FAR, BUT THE STARTING AND ROUGH IDLE PROBLEM CONTINUES TO OCCUR APPROXIMATELY ONCE EVERY COUPLE OF WEEKS. ON ANOTHER NOTE, I WANT TO ENSURE THAT IF ANY RECALLS OCCUR AS A RESULT OF EVERYBODY'S COMPLAINTS, THAT U.S. MILITARY STATIONED OVERSEAS ARE NOT LEFT OUT. MANY OF US PURCHASE THESE U.S. SPEC CARS FROM LOCAL DEALER AGENCIES WHO (RE)IMPORT THE CARS BACK TO EUROPE FOR THIS PURPOSE. OFTENTIMES RECALLS ARE NOT ENFORCEABLE OVERSEAS, HOWEVER, THIS IS A VOLKSWAGEN AND THERE ARE PLENTY OF AUTHORIZED VW DEALERS IN GERMANY, AND IN EUROPE AS A WHOLE.
Engine and engine cooling, Feb 28, 2011
TL- THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH IN THIRD GEAR THE CONTACT STATED THE VEHICLE JERKED AND THE ACCELERATION HESITATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES FOR THE SAME FAILURE . THE TECHNICIANS PERFORMED TWO COMPUTER UPDATES. THE FAILURE CONTINUED AND COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED IT WAS A CHARACTERISTIC OF THE VEHICLE AND COULD NOT PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 540. DS
Engine and engine cooling, Feb 24, 2011
MY 2010 JETTA TDI SEDAN HAS STALLED 3 TIMES ON ME IN THE PAST FEW WEEKS. ON THE FIRST OCCASION, I HAD COME OFF A FREEWAY, DRIVEN TWO BLOCKS ON A STREET, AND WAS MAKING A LEFT. THE CAR STALLED AND THE BATTERY LIGHT CAME ON. I PUT IT IN NEUTRAL AND RESTARTED THE CAR. TWO WEEKS LATER, I WAS MAKING A LEFT INTO A PARKING LOT AND THE SAME THING OCCURRED. THE CAR STALLED BUT STARTED IMMEDIATELY. ON 2/22/11, I WAS DRIVING THROUGH A PARKING LOT AND THE CAR STALLED AGAIN. LUCKILY, NO DRIVER WAS BEHIND ME. I HAD THE CAR SERVICED BY VW VAN NUYS, CA BUT THEY WERE UNABLE TO REPLICATE THE PROBLEM AND COULD FIND NO TRACE OF IT. *TR
Engine and engine cooling, Feb 14, 2011
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE VEHICLE LOST POWER IN THIRD GEAR AND WHEN HE ATTEMPTED TO MERGE INTO TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. HE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER REPLACED THE FUEL FILTER WHICH DID NOT CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 03/16/11 *BF THE CONSUMER STATED THE HESITATION WAS FREQUENT IN 3RD GEAR DURING ACCELERATION. UPDATED 10/12/11
Engine and engine cooling, Feb 14, 2011
DURING THE FIRST MONTH OF OWNERSHIP, I WAS DRIVING DOWN THE HIGHWAY AT 55 MPH AND PREPARING TO STOP FOR STOPLIGHT, THE CAR STALLED AT SPEED; I ASSUMED THAT IT WAS DUE TO BEING UNACCUSTOMED TO THE GEARING. I HAVE ALSO HAD SEVERAL INSTANCES IN WHICH AFTER THE CAR HAD BEEN SITTING IN THE PARKING LOT DURING WORK, I PULLED OUT AND THE CAR STUMBLED, BUT DID NOT STALL. HOWEVER, I DID NEED TO ENGAGE THE CLUTCH SEVERAL TIMES. ALSO, AFTER THE SAME CIRCUMSTANCES, I PULLED OUT SUCCESSFULLY AND FELT THE CAR LOSE POWER SUDDENLY, AS IF THERE WAS NOT ENOUGH GAS/AIR TO KEEP GOING. *TR
Engine and engine cooling, Feb 12, 2011
I'VE HAD TWO EPISODES OF THE VEHICLE STALLING OUT. THE FIRST TIME, I HAD JUST PULLED OFF OF THE FREEWAY ONTO THE FRONTAGE ROAD AND SLOWED TO A STOP AT A TRAFFIC LIGHT, AND THE ENGINE STALLED OUT. THE SECOND TIME WAS A FEW MONTHS LATER, AND THE ENGINE STALLED OUT EVERY TIME I CAME TO A STOP AT A STOPLIGHT. I CALLED THE DEALER, AND THEY TOLD ME TO HAVE THE CAR TOWED IN. THEY KEPT THE CAR FOR SEVERAL DAYS, AND COULD NOT GET THE SYMPTOM TO OCCUR, SO THEY DID NO REPAIRS.
Engine and engine cooling, Power train, Feb 9, 2011
WHEN ATTEMPTING TO ACCELERATE AWAY FROM A STOP MY MANUAL TRANSMISSION 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI WILL STALL. THIS OFTEN OCCURS JUST AS THE VEHICLE ENTERS THE INTERSECTION. *TR
Engine and engine cooling, Feb 9, 2011
INTERCOOLER PIPING ACCUMULATES AN OIL/WATER SLUDGE MIXTURE DURING COLD WEATHER DRIVING. WHILE PARKED AFTER DRIVING THE SLUDGE COLLECTS AT THE LOWEST POINT IN THE PIPING. IF TEMPERATURES ARE BELOW FREEZING, THE SLUDGE FORMS A PLUG WHICH PREVENTS THE CAR FROM STARTING. IF IT IS ABOVE FREEZING, THE SLUDGE IS INGESTED INTO THE ENGINE WHERE IT CAUSES HARD STARTS AND ROUGH RUNNING. THIS HAS OCCURRED FIVE TIMES IN THE LAST TWO MONTHS, DEALER HAS BEEN UNABLE TO DETERMINE CAUSE OR EFFECT A REPAIR OTHER THAN PERIODICALLY REMOVING HOSES TO CLEAN OUT ACCUMULATED SLUDGE. *TR