2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Electrical system, Jun 24, 2015
DROVE THE CAR IN THE AFTERNOON AND PARKED IT AT AN OFFICE BUILDING. GOT BACK INTO MY CAR ABOUT AN HOUR LATER AND WHEN THE CAR TURNED ON, THE RADIO WAS COMPLETELY BLACK. NOTHING WORKED AND WOULD NOT TURN BACK ON. CHECKED FUSES AND THEY SEEMED TO BE FINE. TOOK IT INTO THE DEALER AND AFTER SEVERAL HOURS OF LOOKING AT IT, THEY SAID THERE WAS SOMETHING WRONG WITH THE RADIO WIRING AND THERE WAS NO WAY TO FIX IT WITH A NEW PART AND THE ONLY PARTS AVAILABLE WERE REFURBISHED PARTS FOR AT LEAST THE SALE OF $600+! THIS IS A RIDICULOUS AMOUNT OF MONEY FOR JUST A RADIO I THINK WHEN THERE ARE PARTS CHEAPER AFTER MARKET. I ONLY HAD THE CAR FOR ALMOST 5 YEARS, IT SHOULDN'T HAVE THESE PROBLEMS SO SOON!
Electrical system, Other or unspecified, Jun 23, 2015
HANDS FREE/BLUETOOTH/RADIO NOT WORKING. SCREEN WENT DEAD SUDDENLY. FUSES CHECKED AND ALL ARE OK. INABILITY TO USE AUDIO UNIT IS A SAFETY ISSUE. CALLED EAST COAST VW IN ENGLEWOOD, NJ AND DEALER STATED CAR OUT OF WARRANTY. CAR IS A 2010 VW JETTA WITH 47,000 MILES. VOLKSWAGEN OF AMERICA CONTACTED TO NO AVAIL. LOGGED COMPLAINT WITH BETTER BUSINESS BUREAU. BATTERY REPLACED DUE TO DRAINAGE.
Other or unspecified, Jun 20, 2015
THE LEFT TURNING SIGNAL BLINKS WHEN USING THE RIGHT TURNING SIGNAL. SOMETIMES NOTHING HAPPENS WHEN USING THE RIGHT TURNING SIGNAL. SOMETIMES THE LEFT TURNING SIGNAL BLINKS A FEW TIMES BEFORE THE RIGHT TURNING SIGNAL BLINKS. THIS IS INTERMITTENT WITH NO INDICATION WHEN IT WILL HAPPEN. OFTEN IT WILL OCCUR ON REGULAR BASIS FOR A FEW MONTHS, THEN START WORKING NORMAL AGAIN FOR A FEW MONTHS.
Fuel/propulsion system, Jun 16, 2015
WHILE TRAVELING EASTBOUND ON INTERSTATE 82 IN WASHINGTON OUR 2010 JETTA EXPERIENCED A SAFETY-RELATED MALFUNCTION; THE "GLOW PLUG" LAMP ILLUMINATED, THEN THE "SERVICE ENGINE NOW" LAMP ILLUMINATED, FOLLOWED BY AN IMMEDIATE COMPLETE LOSS OF POWER AND THE ENGINE SHUT OFF. AFTER COMING TO A STOP, THE ENGINE WAS ABLE TO BE RE-STARTED AND THE VEHICLE WAS "LIMPED" WITH LIMITED POWER TO WITHIN A MILE OF OVERTURF VOLKSWAGEN IN KENNEWICK, WASHINGTON. THERE THE ENGINE EXPERIENCED ANOTHER TOTAL LOSS OF POWER AND WAS UNABLE TO BE RE-STARTED. THE VEHICLE WAS TOWED TO OVERTURF VOLKSWAGEN AND WE WERE INFORMED THAT THE "HIGH PRESSURE FUEL PUMP" HAD EXPERIENCED A CATASTROPHIC FAILURE, RESULTING IN METAL SHAVINGS FROM THE PUMP ENTERING THE FUEL SYSTEM, CLOGGING THE FUEL INJECTORS, AND STARVING THE ENGINE OF FUEL. WE WERE INFORMED THAT THIS ISSUE IS A DESIGN FLAW AND IS WELL KNOWN TO VOLKSWAGEN, BUT WERE TOLD THAT OUR VEHICLE WAS NOT QUALIFIED TO HAVE THIS "WARRANTY ISSUE" RESOLVED AT VOLKSWAGEN'S EXPENSE BECAUSE OF THE VEHICLE'S "REBUILT" BRANDED TITLE. IT IS MY UNDERSTANDING THAT THIS PUMP FAILURE IS OCCURRING ONLY IN VEHICLES EQUIPPED WITH THIS PARTICULAR PUMP, AND VOLKSWAGEN HAS BEEN REPLACING THEM ON VEHICLES THAT ARE PAST THEIR WARRANTY PERIOD, AT NO COST TO THE CONSUMER. I SEE THIS ISSUE AS A SAFETY ISSUE, NOT A WARRANTY ISSUE, DUE TO THE COMPLETE LOSS OF ENGINE POWER THAT CAN OCCUR WITHOUT WARNING AT HIGHWAY SPEEDS. I SEE NO DIFFERENCE BETWEEN "CLEAN TITLED" VEHICLES AND "REBUILT TITLED" VEHICLES AND THE CHANCE OF THIS PUMP FAILURE OCCURRING WITHOUT WARNING. I WOULD LIKE TO HAVE THIS ISSUE RESOLVED AT VOLKSWAGEN'S EXPENSE, DUE TO THE DESIGN FLAW OF THE VEHICLE'S HIGH PRESSURE FUEL PUMP. THANK YOU.
Electrical system, Equipment, Jun 15, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BLUETOOTH FEATURE FAILED TO WORK WHENEVER THE RADIO WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Other or unspecified, Engine, Fuel/propulsion system, Jun 12, 2015
INCIDENT OCCURRED WHEN APPROACHING AN INTERSECTION. ENGINE DIED AS IF THE CAR RAN OUT OF FUEL. TRIED TO RESTART THE CAR BUT THE CAR WOULD NOT TURNOVER. IT WOULD ONLY CRANK. ACTED LIKE IT RAN OUT OF FUEL BUT THERE WAS HALF A TANK OF FUEL.
Fuel/propulsion system, Jun 9, 2015
HIGHWAY DRIVING, GLOW PLUG LIGHT STARTED FLASHING, STARTED LOSING POWER, THEN STALL. MANAGED TO COAST OFF ONTO AN EXIT RAMP. MECHANIC TOWED, FOUND BATTERY/ALTERNATOR FINE, FUEL PRESSURE FINE, SUGGESTED DEALER REPAIR. VW DEALER SAYS ENTIRE FUEL SYSTEM NEEDS REPLACING: HPFP, FUEL LINES, ETC. NOTED NHTSA INVESTIGATION PENDING ON VOLKSWAGEN FUEL PUMP PROBLEMS FOR SIMILAR MAKE, MODEL, YEAR: NHTSA ACTION NUMBER :EA11003
Power train, Engine, Fuel/propulsion system, Jun 8, 2015
PULLED AWAY FROM STOP SIGN INTO TRAFFIC. ENGINE QUIT AS IF FUEL WAS CUT OFF. COASTED TO SIDE OF ROADWAY. CAR WOULD NOT RESTART THOUGH IT DID CRANK. ABOUT A THIRD OF A TANK OF FUEL, 80K SERVICE WAS TWO WEEKS AGO. CAR HAD TO BE TOWED TO SHOP.
Electrical system, Other or unspecified, Equipment adaptive/mobility, Jun 8, 2015
VW 2010 TDI - RADIO DEAD. COMPLETELY WENT BLACK, UNRESPONSIVE. DISCOVERED WRONG FUSE IN LINE WITH RADIO - 15A WHEN IT SHOULD HAVE BEEN 10A ACCORDING TO SPEC. THIS OVER TIME CAUSED THE RADIO TO FRY. VW OF A DOESN'T CARE ABOUT THIS ISSUE AND GIVES THE STANDARD REPLY THAT IT IS NOT UNDER WARRANTY. A 5 YEAR OLD VEHILCE, WITH 100K MILES - THE RADIO SHOULD NOT BE FAILING AT THIS AGE, FURTHER, THIS IS A 1000+$ FIX. RIDICULOUS
Power train, Jun 4, 2015
TL* THE CONTACTS OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING, THE VEHICLE SHIFTED INTO NEUTRAL AND THEN WENT BACK INTO GEAR. THE CONTACT STATED THAT THE ESP WARNING LIGHT ILLUMINATED. THE VEHICLE WOULD NOT MOVE AND DRIFTED BACK INTO NEUTRAL. THE FAILURE OCCURRED OFTEN. THE DEALER DIAGNOSED THAT THE MECHTRONICS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 37,000.
Electrical system, May 29, 2015
ON MAY 9TH,WE STARTED OUR CAR AFTER AFTER A WEDDING AND RECEPTION,THE RADIO WAS BLANK,NOTHING.IT ALSO HAS FACTORY BLUETOOTH.CALLED OUR DEALER AND TRIED TO GET GOODWILL ADJUSTMENT FOR RADIO.WAS TOLD RADIO WAS OUT OF WARRANTY.OPENED A CASE WITH VW,HAD DEALER PULL RADIO,THE DEALER CALLED VW.NO ASSISTANCE RADIO COST IS $775,NOT COUNTING INSTALLATION.I THINK THIS IS A SAFETY ISSUE,BECAUSE BLUETOOTH DOESN'T WORK,BECAUSE RADIO DOES NOT.2010 VW JETTA SE.
Engine, May 28, 2015
I WAS DRIVING MY 2010 VW JETTA TO WORK WHEN ALL OF THE SUDDEN IT BEGAN TO VIOLENTLY SHAKE. MY CHECK ENGINE LIGHT STARTED RAPIDLY BLINKING. LUCKILY, I WAS ABLE TO PULL INTO A PARKING LOT. CALLED VW DEALERSHIP. THEY SUGGESTED TOWING MY VEHICLE. VEHICLE TOWED TO DEALERSHIP. ACCORDING TO THE VW DEALERSHIP, IGNITION COILS NEED TO BE REPLACED. THE VW DEALERSHIP TOLD ME THAT THERE IS NOT A RECALL FOR THIS REPAIR. HOWEVER, I NOTICED THAT THERE WAS A RECALL FOR FAULTY IGNITION COIL IN PREVIOUS YEARS FOR THE JETTA. I THINK VW SHOULD ISSUE A RECALL FOR THIS PROBLEM. THIS IS A SAFETY HAZARD.
Electrical system, Other or unspecified, May 21, 2015
RADIO WENT COMPLETELY DEAD. SCREEN IS BLANK AND NO RESPONSE. BLUETOOTH AND OTHER FEATURES CONNECTED TO THE RADIO DO WORK. PREVIOUS TIME IN THE CAR THE RADIO WAS WORKING FINE. NOW RADIO IS DEAD AND REST OF CAR SEAMS FINE.
Engine, May 19, 2015
VW TDI ENGINE: A POORLY DESIGNED DIESEL ENGINE PARTICULATE FILTER (PF). VW IS IRRESPONSIBLE IN DESIGNING, SELLING AND SUPPORTING REPAIRS TO THIS ITEM. COST FOR 100K SCHEDULED MAINT. FOR TIMING BELT AND OTHER PM WORK @ $3,127, PF IS EXPECTED TO FAIL BETWEEN 90K AND 130K MILES AND IS ON RECORD TO BE A PM REPLACEMENT PART IN THE SERVICE MANUALS. CHECK ENGINE LIGHT STARTED COMING ON AT 90K MILES. MY MECHANIC RESET LIGHT TWICE. I EVENTUALLY TOOK IT TO VW AND GAVE THEM A COPY OF THE SERVICE BULLETIN, PROVIDED BY MECHANIC.VW INSISTED IT WAS BOTH EXHAUST PRESSURE SENSORS AT $607 THIS WAS WRONG, LIGHT ON IN 4 DAYS. COST TO REPLACE THE PF IS $6.2K. AT 100K MILES THIS CAR HAS COST ME $9,863 FOR VW SCHLD. MAINT.. REPAIRS THAT VW RECOMMENDS TO BE DONE TO THIS CAR. VW CUSTOMER RELATIONS SAID NOTHING THEY CAN DO AND SUGGESTED I GO TO NHTSA. 1. VW ADVERTISED TDI ENGINE AS THE CLEANEST EMISSIONS IN THE WORLD! 2, WE EXPECTED PAY-OFF THROUGH EXCELLENT GAS MILEAGE AND LOW COST OWNERSHIP. AT 100K MILES A DEISEL SHOULD JUST BE BREAKING IN. RESULTS OF VW SELLING THE VEHICLE AND NOT SUPPORTING ITS CUSTOMERS: A. VW HAS STUCK ME WITH A CAR I CAN NOT SELL OR TAKE A DUMP ON RESALE. WHO WANTS TO BUY A CAR WITH A CHECK ENGINE LIGHT ON? B. I KEEP CARS AND KEEP THEM MAINTAINED SO I GET HIGH MILEAGE OUT OF THEM. EVEN IF I DID THE PF REPAIR AT $6K I WOULD BE LOOKING TO DO IT AGAIN AT 200K MILES. THERE IS NO VALUE TO COST OF OWNERSHIP OF THIS CAR!! C. I COULD GO TO MY MECHANIC AND RESET THE CHECK ENGINE LIGHT AND SELL THIS CAR NEAR RESALE. UNFORTUNATELY THE VIN NO. IS ON RECORD WITH THIS ISSUE. NOR DO I HAVE THE CONSCIENCE TO DO THAT. VW IS AN IRRESPONSIBLE CAR MANUFACTURER!!!!. HOW CAN YOU SELL A CAR THAT REQUIRES HIS MUCH SCHEDULED REPAIR WORK??? VW YOU HAVE SCREWED ME AND YOUR CUSTOMERS!
Electrical system, May 19, 2015
I HAD THE AC COMPRESSOR REPLACED, VW OFFERED TO REPLACE PART FOR FREE AND I PAID FOR LABOR AT GUNTHER VW IN FT. LAUDERDALE IN 2013. NOW IN 2015, THE AC IS NOT COOLING AGAIN AND I TAKE MY VW FOR THE 100K MILE SERVICE. I ASK GUNTHER TO CHECK ON THE AC SYSTEM AND THE AC FAILED A PERFORMANCE TEST. AC COMPRESSOR, RADIATOR AND COOLING FAN NEEDS TO BE REPLACE AT A COST OF $1300! REDICULOUS! THE QUALITY OF THIS CAR AND ITS COMPONENTS IS AWEFUL! IVE NEVER HEARD OF AN AC SYSTEM NEEDING TO BE REPLACED LESS THAN 5 YEARS OF MANUFACTURING DATE OF CAR , ON TOP OF AN AC COMPRESSOR REPLACEMENT UNDER 75K MILES. I WOULD LIKE VW TO COVER THE COST OF THE PARTS NEEDED TO RUN MY AC AT OPTINUM CONDITION.
Electrical system, May 14, 2015
RADIO SUDDENLY QUIT. I SEE FROM THE INTERNET THAT THIS HAPPENS A LOT WITH JETTAS. I HAVE NEVER HAD A FACTORY RADIO JUST STOP WORKING IN ANY OTHER CAR I HAVE OWNED. THIS IS AN EXPENSIVE REPAIR.
Electrical system, May 13, 2015
DRIVING DOWN HIGHWAY, CARS RADIO JUST DIES COMPLETELY STOPS. QUICKLY MOVED OVER NOT KNOWING WHAT WAS WRONG. WORRIED SOMETHING COULD HAPPEN TO CAR ITSELF. GOT HOME CHECKED FUSES WHICH WERE FINE.TURNED CAR BACK ON, VEHICLE DASH IS DISPLAYING SEVERAL INDICATORS. NOT SURE IF CAR IS EVEN SAFE TO DRIVE.VOLKSWAGEN DIDN'T ACKNOWLEDGE ISSUE EVEN THOUGH THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS.
Electrical system, May 13, 2015
VW RADIO DEFECT. RADIO WILL POP AND GO DEAD, CAUSING A 25 MILIAMP DRAIN ON BATTERY UNTIL REPAIRED.
Electrical system, May 12, 2015
RADIO STOPPED WORKING IN VW JETTA TDI 2010 - I GOT INTO MY VEHICLE AND STARTED THE ENGINE - AFTER FINDING THAT THE RADIO DID NOT START UP, I PUSHED THE POWER BUTTON BUT WITH NO SUCCESS. I CHECKED THE FUSE AND IT SEEMS FINE, THEN I LOOKED UP THIS ISSUE ONLINE AND FOUND A SIGNIFICANT NUMBER OF COMPLAINTS FOR THE SAME EXACT YEAR AND MODEL (TDI). AS A RESULT, I AM UNABLE TO USE BLUETOOTH FOR HANDS FREE PHONE CONVERSATION WHICH PRESENTS A SAFETY ISSUE.
Fuel/propulsion system, May 6, 2015
THE CAR STARTED TO MAKE A STRANGE SOUND AND SHORTLY AFTER LOST ALMOST ALL POWER THEN STALLED OUT. THE GLOW PLUG LIGHT WAS FLASHING WHICH INDICATES A SIGNIFICANT PROBLEM. IT RESTARTED BUT STILL HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN AND NOW WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC WHERE THEY FOUND THAT THE HPFP HIGH PRESSURE FUEL PUMP HAD FAILED. WHEN IT FAILED IT SELF DESTRUCTED PUTTING METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. VW'S RECOMMENDED REPAIR IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF OVER $8000. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN MISFUELED. *TR
Electrical system, Equipment, May 5, 2015
I TURNED MY CAR ON AND THE RADIO WAS DEAD. THE RADIO IS ALSO THE BLUETOOTH DEVICE AND IS NOW UNSAFE FOR ME TO USE MY PHONE WHILE IN THE CAR. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS VEHICLE. *TR
Power train, Electronic stability control (ESC), Fuel/propulsion system, Apr 28, 2015
I ENJOYED THIS CAR FOR THE FIRST YEAR FROM THEN ON NOTHING BUT CONSTANT PROBLEMS. THE DAUL MASS FLYWHEEL, THE DIESEL PARTICULATE FILTER #1 AT 98000 MILES WITH A CON ARTIST SERVICE MANAGER AT LAGDON VW IN VERNON CT. TELLING ME I NEEDED ANOTHER ONE 3 WEEKS LATER AND IT WAS MY FAULT AND NOT COVERED WITH VWOA STANDING BY THE DEALER I TOOK THE CAR TO A NON VW REPAIR SHOP AND THEY LAUGHED WHEN I TOLD THEM MY STORY AND HAD THE DIESEL PARTICULATE FILTER FIXED IN 10 MINUTES WITH NO CHARGE. THE CAR PASSED STATE EMISSIONS WITH NO PROBLEM. THE HIGH PRESSURE FUEL PUMP WENT. NOW WITH 6 PAYMENTS LEFT IT NEEDS TOO MUCH TO LIST AND I MAY DEFAULT ON LOAN BECAUSE OF CONSTANT MONEY SPENT ON REPAIRS. THE CREDIT UNION SAYS THEY MAY STOP FINANCING VW TDI'S BECAUSE OF ALL THE COMPLAINTS AND DEFAULTS. *TR
Electrical system, Apr 28, 2015
THE RADIO WITH BLUETOOTH DIED AT 90507 MILES AND NOW THE BATTERY AND NEW BATTERY LOOSE CHARGE. AFTER DOING RESEARCH I FOUND THE SAME ISSUE WITH SEVERAL HUNDRED OTHER OWNERS SAME MODEL CARS HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTPS://WWW.FACEBOOK.COM/VW HASH TAG #VWRADIOSJUNK I CONSIDERED THIS A SAFETY ISSUE AS THE RADIO EFFECTS THE FUNCTIONING OF THE CAR AND BLUETOOTH AND SEEMS TO STOP WORKING DUE TO A SHORT OVER TIME CAUSING BATTERY DISCHARGE. *TR
Electrical system, Apr 28, 2015
I WAS DRIVING AROUND TOWN THIS PAST FRIDAY (4/24/15) AND THE RADIO MADE A LOUD "POP" SOUND AND THEN IT STOPPED WORKING; THE TOUCHSCREEN WENT BLACK AND WILL NOT TURN ON OR DISPLAY THE TIME. I CHECKED ALL THE FUSES (INCLUDING THE ONE BEHIND THE RADIO), AND THEY WERE ALL FINE. AFTER DOING SOME RESEARCH ONLINE, I LEARNED THIS IS A FAIRLY COMMON PROBLEM FOR THIS MAKE AND MODEL (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) BUT NO REAL SOLUTION HAS BEEN DISCOVERED. I BELIEVE THERE ARE ENOUGH INSTANCES OF MALFUNCTION THAT THIS SHOULD BE ADDRESSED BY VW AND A RECALL SHOULD BE MADE. *TR
Electrical system, Engine, Fuel/propulsion system, Apr 26, 2015
THE CAR AFFECTED IS A 2010 VW JETTA TDI. EVER SINCE I'VE OWNED THE CAR, IT HAS HAD AN ISSUE WITH RUNNING RUFF OR STALLING OUT. AT 30,426 MILES I HAD THE DEALER LOOK AT THE VEHICLE. THEY RAN A DIAGNOSTIC AND TEST DRIVE WITH NO ISSUES FOUND. THIS ENOUGH FOR IT TO BE NOTICEABLE, BUT NO SYMPTOMS ARE PRESENT. I BROUGHT THE CAR IN AGAIN FOR THE SAME ISSUE ON 12/8/14 AT 83748 MILES, BUT THIS TIME THERE WAS AN ESP ERROR THAT FLASHED IN THE MDI DISPLAY AND THEN WENT AWAY. THE DEALER COULD NOT VERIFY THE CUSTOMER COMPLAINT. THE SERVICE MANAGER ALSO STATED THAT HE HAD A SIMILAR VEHICLE WITH THE SAME PROBLEM AND THE COULD ALSO NOT BE DIAGNOSED. AT THE TIME THE DEALER TOLD ME THAT I COULD HAVE THE SOFTWARE UPGRADED AND THAT WOULD BE A CHARGE TO ME OR I COULD HAVE THE INJECTORS CHANGED OUT AND THAT WOULD BE COVERED UNDER THE EXTENDED WARRANTY. THE WERE CHARGING ACCORDING TO HOW THEY WERE GOING TO FIX THE PROBLEM, NOT ON THE ISSUE ITSELF. VW SENT ME THE PAPERWORK IN APRIL OF 2015 TO GET MY MONEY BACK. THE DEALER RECOMMENDED CHANGING THE MDI DISPLAY, BUT WAS NOT SURE THIS WOULD FIX THE PROBLEM. MY CONCERN IS THAT THERE IS AN ISSUE THAT VOLKSWAGEN CANNOT DIAGNOSE THAT COULD POSSIBLY TURN INTO A SAFETY ISSUE WITH THE CAR STALLING. *TR