2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Electrical system, Sep 14, 2015
I HAD THE OIL CHANGED AND THE LATEST RECALL DONE BY THE DEALERSHIP. ABOUT 3 DAYS LATER THE RADIO WENT BLANK AND BLACK. ANOTHER PROBLEM HAS BEEN THE AUTOMATIC LOCKS. I HAVE BEEN UNABLE TO UNLOCK REAR PASSENGER DOOR EXCEPT MANUALLY. AND THEN ALL OF A SUDDEN THE LOCK IS NOT WORKING AT ALL ON THAT SIDE AND I AM UNABLE TO LOCK THAT DOOR.
Electrical system, Sep 14, 2015
ADD ANOTHER 2010 VW OWNER TO LIST OF RADIO ISSUES WITH THE CAR. CAR RADIO AND BLUETOOTH ARE NO LONGER WORKING. I CHECKED THE FUSES PER THE OWNER MANUAL, AND RADIO IS STILL NOT WORKING. THIS LOOKS LIKE IT'S BEEN HAPPENING QUITE A BIT ON THE 2010 JETTA. THIS A BIG SAFETY ISSUE SINCE I AM UNABLE TO CALL WITH THE BLUETOOTH. I CONTACTED VW OF AMERICAN, AND THEY BASICALLY SAID I HAD TO PAY FOR A DIAGNOSIS TEST WHICH I SEE AS BEING POINTLESS SINCE I AM ALREADY KNOW THE RADIO IS DEAD. I DON'T UNDERSTAND THE REASON TO HAVE TO PAY $$$ SO I CAN BE TOLD IT'S DEAD. IF A LOT OF JETTA OWNERS ARE HAVING THE SAME ISSUE WHY IS VW REFERRING ME TO CONTACT MY LOCAL VW DEALER TO HAVE THIS FIXED WHEN IT'S BECOMING A COMMON OCCURRENCE ON A LOT OF THE CARS. VW SHOULD BE FIXING THE CAR RADIO ON THE CAR WITH THIS MANY COMPLAINTS OUT THERE. INSTEAD I AM TOLD TO CONTACT THE SERVICE DEPARTMENT.
Electrical system, Other or unspecified, Sep 2, 2015
DROVE CAR TO WORK 0630, STEREO WORKED FINE. LEFT WORK AT 1915, WHEN I STARTED MY CAR, THE STEREO DID NOT COME ON, SCREEN WAS BLACK, NO SOUND. THOUGHT MAYBE IT BLEW A FUSE. ON MY WAY HOME, THE STEREO STARTED WORKING AGAIN, JUST POPPED ON. AS I CONTINUED TO DRIVE IT WENT OFF AGAIN, BUT LOUD A RHYTHIMATIC BEAT STARTED THOROUGH OUT EACH OF THE SPEAKERS, SOUNDED LIKE SOMEBODY HITTING A MICROPHONE THAT WAS ON! I ARRIVED AT MY HOUSE SHORTLY AFTER THAT NOISE STARTED (THANKFULLY) AND TURNED OFF MY CAR. REMOVED THE KEYS FROM THE IGNITION BUT THE LOUD NOISE DID NOT STOP!!! I HAD TO OPEN THE HOOD AND PULL OUT SOME FUSES TO GET IT TO STOP! TWO WEEKS AFTER THIS HAPPENED, MY CAR DIED WHEN WAITING IN A DRIVE-THRU. WE HAD TO PUSH MY CAR. MY CAR WOULD CRANK BUT NOT START. NOTHING INSIDE THE CAR WOULD WORK. I CALLED MY HUSBAND, HE OPENED THE HOOD, UNHOOKED A FUSE AND IT STARTED! THE NEXT DAY MY CAR WAS DEAD, HAD TO PUT IT ON A BATTERY CHARGER. I'M AFRAID IF I REPLACE THE STEREO, IT TOO WILL GO OUT AND POSSIBLY SHORT OUT OTHER ELECTRICAL ITEMS IN MY CAR. AS OF NOW, THE STEREO IS IN PLACE BUT UNHOOKED AND MY BATTERY IS FINE. THERE MUST BE A REASON WHY THIS IS HAPPENING TOO SO MANY PEOPLE WITH THE SAME STEREO.
Other or unspecified, Aug 31, 2015
CAR WORKED FINE THE EVENING BEFORE. STARTED THE CAR WITHOUT INCIDENT THE NEXT DAY AND THE RADIO DIDN'T WORK. THERE WASN'T ANY SCREEN OR NOISE. THE PHONE DIDN'T WORK EITHER. THE FUSES WERE CHECKED AND ALL WERE GOOD. THE RADIO (DELPHI P/N 28252585, VW # 1K0035180 AC), WAS TAKEN OUT AND ALL CONNECTIONS WERE GOOD AND TIGHT AS WELL. THERE ARE DIFFERENT WEBSITES FILLED WITH EXAMPLES OF THIS RADIO FAILURE AND VW RECONSTRUCTING A PROPER UNIT FOR 2012. PLEASE BE PROACTIVE AND SEARCH THE WEB FOR YOURSELF AND AS PART OF DOING YOUR JOB. I SEE NO REASON THIS ISN'T A RECALLED ITEM. PLEASE EXPLAIN THIS TO ME AND INCLUDE BOTH YOUR NAME AND TITLE. I AM AWAITING YOUR REPLY. THANX
Electrical system, Aug 25, 2015
RADIO & BLUETOOTH SUDDENLY STOPPED WORKING. NO POWER. FUSES WERE CHECKED AND ALL ARE GOOD. REVIEWING INTERNET AND SEEMS THAT THIS IS A VERY COMMON PROBLEM NOT COVERED BY WARRANTY. APPEARS TO BE A SAFETY ISSUE SINCE BLUETOOTH NO LONGER WORKING.
Electrical system, Aug 23, 2015
RADIO WAS WORKING FINE ONE MINUTE THAN THE NEXT IT WAS DEAD. I HAD THE FUSES CHECK FOR THE RADIO NONE OF THEM WERE BLOWN. I WAS ACTUALLY STRANDED FROM A TIRE BLOW OUT WITH NO HANDS FREE USE OF MY RADIO WHICH THE POLICE OFFICER THAT HELPED ME SAID THAT WAS A SERIOUS SAFETY ISSUE AND THERE'S NO REASON FOR A MANUFACTURED RADIO ON A 2010 CAR TO GO OUT. NEEDLESS TO SAY I SEE ONLINE A LOT OF OTHER CUSTOMERS ARE IN THE SAME SITUATION AND VOLKSWAGEN HAS DONE NOTHING. IN SOME STATES IT IS AGAINST THE LAW TO TALK ON YOUR PHONE IT MUST BE HANDS FREE.
Electrical system, Other or unspecified, Aug 17, 2015
I HAVE OWNED THIS CAR SINCE PURCHASING NEW IN OCT 2010 WITH THE DEALER DOING ALL THE MAINTENANCE WORK ON IT. ON 8/30/13 THE RADIO WENT DEAD, DEALER REPLACED AT NO COST TO ME. THIS MORNING 8/17/15 I AGAIN HAVE A DEAD RADIO, SAME AS BEFORE, I CALLED DEALER AND ASKED WHEN THEY REPLACED THE PRIOR ONE AND IT IS ALMOST 2 YEARS TO THE DATE! THIS TIME THEY SAID I WOULD HAVE TO PAY TO REPLACE IT (I HAVE NEVER HAD A FACTORY RADIO GO BAD IN ANY CAR I HAVE OWNED IN 30 PLUS YEARS OF DRIVING CARS). I CAN LIVE WITHOUT THE RADIO, BUT I LIKE THE SAFETY OF HAVING THE HANDS FREE BLUETOOTH TO TALK ON THE PHONE. I HAVE BEEN THINKING ABOUT PURCHASING A NEW JETTA FOR MYSELF AND GIVING THIS ONE TO MY TEENAGE SON, BUT I THINK I BETTER UNLOAD THIS ONE IF THE RADIO IS GOING TO KEEP DYING EVERY 2 YEARS. BTW WHEN I BOUGHT THE CAR, THE MANAGER OF THE DEALERSHIP TOLD ME VW WANTED TO INCREASE ITS MARKET SHARE. HERE'S A HINT VW - YOU WILL NOT INCREASE MARKET SHARE IF YOU WILL NOT STAND BEHIND YOUR WHOLE PRODUCT. YOU OBVIOUSLY HAVE A PROBLEM HERE WITH THIS RADIO UNIT; DO THE RIGHT THING BY REPLACING THE UNITS AS THEY FAIL.
Engine, Aug 11, 2015
WHEN TRAVELING ON I10 FREEWAY AT ABOUT 70MPH THE ENGINE WENT TO HALF POWER I TRIED TO GET TO A DEALER SHIP BUT BEFORE I COULD THE ENGINE QUIT WHILE ON THE FREEWAY. THIS WAS CAUSED BY A DEFECTIVE FUEL PUMP. ON MY TDI JETTA.
Engine, Aug 11, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AFTER THE GEARS WERE SHIFTED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH KIT INSIDE THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Fuel/propulsion system, Aug 8, 2015
MY 16 YEAR OLD DAUGHTER WAS DRIVING OUR 2010 VW JETTA CLEAN DIESEL TDI ON THE INTERSTATE AT 65 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT CAME ON AND THERE WAS LOSS OF POWER; SHE PUSHED DOWN ON THE ACCELERATOR BUT TO NO AVAIL. AS THE CAR SLOWED DOWN, SHE WAS ABLE TO TAKE THE NEARBY OFF RAMP AND GET CAR TO THE SIDE OF THE ROAD. BY THE TIME THE CAR WAS COASTING TO THE SIDE OF THE ROAD THERE WAS A TOTAL LOSS OF POWER - STEERING, BRAKES, EVERYTHING. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP WHERE THEY INFORMED WITH THE HIGH PRESSURE FUEL PUMP HAD FAILED AND IT WOULD COST $8,000 TO REPAIR. THE VOLKSWAGEN APPROVED MISFUELING GUARD WAS INSTALLED AT THE LOCAL VW DEALERSHIP SOON AFTER WE RECEIVED A LETTER FROM VW REGARDING IT. A WEEK PRIOR WE HAD RECEIVED IN THE MAIL FROM VW THEIR HPFP WARRANTY EXTENSION LETTER. HOWEVER OUR CAR IS AT 131,000 MILES. WE CONTACTED THE VWOA CUSTOMER CARE GROUP AND EXPLAINED OUR CASE ASKING THEM TO COVER THE COST OF THE REPAIR. WE HAD PURCHASED THE EXTENDED WARRANTY FROM THE VW DEALERSHIP AT THE TIME OF PURCHASE. WE EVEN POINTED OUT THAT WE HAD BEEN LOYAL VW CUSTOMERS OVER THE YEARS - HAVING PREVIOUSLY PURCHASED A JETTA, PASSAT AND BEETLE AND MY WIFE'S FAMILY HAS A LONG HISTORY OF VW PURCHASES. VW RESPONSE WAS THERE WAS NOTHING THEY COULD DO FOR US AS THE WARRANTY ONLY WENT UP TO 120,000 MILES AND WE WERE OVER IT. IT APPEARS BEING A LOYAL VW CUSTOMER IS NOT WORTH ANYTHING TO VW. WE HAVE APPEALED SEVERAL TIMES BUT KEPT GETTING THE SAME RESPONSE - NOTHING THEY COULD DO AND THEY HAVE NOW REFUSED TO FORWARD UP OUR CASE UP IN THE VWOA ORGANIZATION. WE HAVE PUT NOTHING BUT DIESEL INTO THE CAR AND URGE THE NHTSA TO ISSUE A RECALL ON THE HPFP. IT SEEMS TO ME THAT A PART THAT COSTS LESS THAN $1,000 CAN CAUSE $8,000 IN DAMAGES IS POOR ENGINEERING DESIGN. ONE EXPECTS BETTER AND FOR A DIESEL ENGINE TO LAST AT LEAST 200,000 MILES.
Power train, Engine, Aug 4, 2015
I TOOK MY 2010 JETTA TDI IN TO HAVE THE ECM REPROGRAMMED PER THE NOTICE I RECEIVED FROM VOLKSWAGON THAT SAID THE EGR MIGHT NOT BE READ PROPERLY. THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND TODAY I HAD THEM LOOK AT IT. THEY ARE ADVISING ME THAT MY DIESEL PARTICULATE FILTER IS CRACKED AND HAS BEEN FOR A WHILE AND NEEDS TO BE REPLACED. THE LIGHT ONLY CAME ON AFTER THE REPROGRAMMING. VOLKSWAGON KNEW ABOUT AN ISSUE WITH THE ECM AND NOW I AM STUCK PAYING ALMOST $2000.00 TO GET IT FIXED. THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME ISSUE.
Electrical system, Aug 4, 2015
STARTED CAR THIS MORNING AND HIT THE POWER BUTTON ON FOR THE RADIO - NOTHING. AFTER DOING SOME RESEARCH ON THE WEB, FOUND THIS IS A COMMON PROBLEM WITH THE PREMIUM 8 VW RADIO. FUSES THAT WERE EASILY ACCESSIBLE CHECKED OUT FINE. RADIO IS COMPLETELY DEAD. USING RESET INSTRUCTIONS FROM THE WEB DID NOT WORK. RADIO WORKED FINE YESTERDAY WHEN I TURNED IT OFF AT HOME.
Electrical system, Aug 1, 2015
BUILT IN BLUETOOTH / RADIO IS DEFECTIVE, LEAVING PASSENGERS UNABLE TO USE HANDS FREE TECHNOLOGY, AND ALSO ELIMINATES THE NATIONAL ALERT SYSTEM. THE DEAD RADIO ALSO LEADS TO A PARASITIC BATTERY DRAIN, WHICH WILL KILL THE BATTERY OF THE CAR, LEAVING PEOPLE STRANDED, POTENTIALLY IN EXTREME WEATHER SITUATIONS. THIS IS A VERY WELL KNOWN ISSUE WITH THOUSANDS OF KNOWN CASES ONLINE, YET NOTHING HAS BEEN DONE.
Engine, Fuel/propulsion system, Jul 30, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE AT A STOP LIGHT, AN ABNORMAL NOISE COULD BE HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED PRIOR TO THE ENGINE FAILURE. THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE WAS DEFECTIVE. THE HIGH PRESSURE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Fuel/propulsion system, Jul 28, 2015
WHILE DRIVING IN MIDDLE LANE OF THE FREEWAY MY 2010 VOLKWAGEN JETTA TDI LOST POWER AND AND ENGINE LIGHT CAME ON. VEHICLE WAS ALMOST STRUCK BY TRAFFIC WHILE MAKING MY WAY TO THE RIGHT SIDE OF THE ROAD. CAR WAS TOWED TO LOCAL REPAIR SHOP WHERE I LEARNED THAT THE VEHICLE'S HIGH PRESSURE FUEL PUMP HAD FAILED. AFTER RESEARCHING THIS ISSUE I LEARNED FAILURE THIS HAPPENED FREQUENTLY 2009 - 2010 TDI CLEAN DIESEL VEHICLES AND INFORMATION ABOUT THIS PROBLEM IS WELL DOCUMENTED. THIS ISSUE NEEDS TO FIXED BEFORE A SERIOUS INJURY OR DEATH OCCURS.
Electrical system, Jul 27, 2015
WHILE DRIVING ON THE HIGHWAY YESTERDAY THERE WAS A POP SOUND FROM THE DELPHI PREMIUM 8 (RNS-510?) RADIO AND IT WENT DEAD. CHECKED THE FUSES AND FOUND THAT THEY WERE ALL OK. LOOKED ONLINE AND FOUND THAT THIS APPEARS TO BE A KNOWN/COMMON COMPLAINT. IT LEADS ME TO WONDER IF THERE ARE OTHER ELECTRICAL ISSUES GOING ON, AND WHAT REPAIRS THOSE WILL LEAD TO. I CALLED THE LOCAL VW DEALERSHIP (AL SERRA) THIS MORNING AND THEY HAVEN'T CALLED BACK. FROM EVERYTHING THAT I'M READING ONLINE, IT IS COSTLY TO REPLACE THE STEREO. THIS SEEMS TO BE MORE THAN A "COINCIDENCE" AND VW SHOULD BE HELD ACCOUNTABLE.
Electrical system, Jul 10, 2015
COMPLETE FAILURE OF PREMIUM 8 AUDIO. POSSIBLY CAUSED BY INCORRECT RATING FUSES INSTALLED IN BOTH ENGINE COMPARTMENT FUSE BLOCK AND REAR OF HEAD UNIT. UNAVAILABILITY OF HANDS-FREE PHONE PHONE USE IS A SAFETY ISSUE. 1000'S OF COMPLAINTS FILED EVERYWHERE.
Power train, Jul 10, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE NEUTRAL AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000. MA 10/14/2017*CN UPDATED 11/09/2017*CN
Other or unspecified, Jul 10, 2015
OVER THE PAST 4 YEARS EVERY DOOR ONE BY ONE THE DOOR LOCK ACTUATORS HAVE FAILED AND NEED TO BE REPLACE. I HAVE RESEARCHED ON-LINE AND THIS SEEMS TO BE A COMMON FAILURE FOR VW
Fuel/propulsion system, Jul 9, 2015
THE HPFP FAILED ON MY VEHICLE CAUSING METAL TO CONTAMINATE THE ENTIRE FUEL SYSTEM. VWOA STATES THAT THEY WILL ONLY COVER VEHICLES WITH UNDER 120000 MILES. HOWEVER, MY VEHICLE IS SLIGHTLY OVER THAT AMOUNT. FROM THE RESEARCH I HAVE DONE, THIS PROBLEM HAS EFFECTED A LARGE AMOUNT OF VW TDI OWNERS. SINCE DIESELS ARE PURCHASED FOR THE SOLE PURPOSE OF BEING DRIVEN ON THE HIGHWAY, EXTENDING THE WARRANTY TO 120,000 MILES WILL NOT COVER MOST 5 YEAR OLD DIESELS ON THE ROAD. VW NEEDS TO TAKE RESPONSIBILITY FOR THIS FAILURE AND ISSUE A RECALL TO THOSE IMPACTED BY THIS FAILURE.
Fuel system, Diesel, Jul 8, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE ENGINE SOUNDED VERY ROUGHLY AND UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.
Electrical system, Jun 30, 2015
RADIO SUDDENLY STOPPED WORKING. NO POWER. BLACK SCREEN. I CHECKED THE FUSES AND TOOK THE CAR TO AN AUDIO SOUND PLACE - THEY TOOK OUT THE RADIO TO CHECK THE FUSE IN THE BACK. ALL FUSES WORK, RADIO IS GROUNDED AND POWER IS FINE. RADIO IS DEAD. SEEMS THERE ARE QUITE A FEW 2010 JETTAS WITH THIS SAME ISSUE WITH THE DELPHI RADIO - I READ SOMEWHERE THAT PERHAPS THE FUSE FOR THE RADIO SHOULD BE A 10A NOT A 15A AND THAT SOME BOARD IS GETTING FRIED WITH THE HIGHER FUSE...WHO IS ACCOUNTABLE?
Electrical system, Jun 30, 2015
VW JETTA SPORTWAGEN 2010. THE RADIO WAS PLAYING, I HEARD A SMALL "POP" AND THE RADIO QUIT WORKING, NO LIGHTS, NO SOUND. THE BLUE TOOTH IS PLAYED THRU THE RADIO SO THIS NO LONGER WORKS EITHER. THIS IS A SAFETY HAZARD AS I CAN NO LONGER USE BLUETOOTH TO TALK ON THE PHONE. IN FACT IN SOME STATES I TRAVEL THRU IT IS ILLEGAL TO USE THE PHONE WITHOUT BLUETOOTH. ONE OF THE REASONS I BOUGHT THIS CAR WAS THE BLUE TOOTH OPTION. IT IS NOT THE FUSE. THERE ARE HUNDREDS OF ONLINE COMPLAINTS ABOUT THIS MODEL AND YEAR VW RADIO. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 I
Fuel/propulsion system, Jun 29, 2015
WHILE DRIVING CAR STALLED AND THE GLOW PLUG LIGHT CAMP ON, LUCKILY WE WERE ON OUR STREET AND NOT IN HIGH TRAFFIC AREA. CAR WILL NOT START AND BEING TOLD THAT WE HAVE METAL PIECES IN OUR ENGINE. 8500 FIX FOR A 2010 CAR THIS SHOULD BE COVERED UNDER SOME SORT OF RECALL OR WARRANTY IF THESE HIGH PRESSURE FUEL PUMPS ARE FAULTY. *TR
Electrical system, Other or unspecified, Visibility/wiper, Jun 29, 2015
I PURCHASED A 2010 VW JETTA JUST OVER A YEAR AGO AT THIS POINT. I LOVED IT AT FIRST, IT'S A CLEAN DIESEL. WITHIN 3-4 MONTHS OF OWNING IT THE STEREO HAS GONE OUT. VW HAS CHOSEN TO IGNORE THIS ISSUE EVEN THOUGH IT'S A KNOWN ISSUE! IT'S DRAINING BATTERIES, CAUSING ELECTRICAL AND FUSE ISSUES WHICH COULD LEAD TO SUBSTANTIALLY MORE DANGEROUS ISSUES IN THE FUTURE. PLEASE HELP THOSE OF US WHO ARE FIGHTING THIS BATTLE. IT'S 100S IF NOT 1000S TO GET FIXED AND IT'S ABSOLUTELY UNREASONABLE.. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583