2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Fuel/propulsion system, Jul 25, 2013
I HAD A HPFP FAILURE ON MY JETTA WHILE I WAS DRIVING. THE CAR DIED AND WOULD NOT START. I GOT A P0087 CODE OFF THE ENGINE. I HAD THE FUEL TESTED AND IT WAS CLEAN. IT LOOKS LIKE IT'S GOING TO BE A HPFP FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Diesel, Vehicle speed control, Jul 23, 2013
THIS 2010 VW JETTA TDI OCCASIONALLY STALLS AT SPEEDS OF LESS THAN ~30 MPH AND SURGES VIOLENTLY WHEN STARTING FROM A STOP AND SLOWING TO A STOP. IN A SPAN OF 3 MONTHS THE VEHICLE HAS STALLED 5 TIMES, 3 TIMES WHILE BEGINNING TO MOVE FROM A STOP AND 2 TIMES WHILE TRAVELING AT A SPEEDS OF LESS THAN 30 MPH. THE SURGING HAPPENS FREQUENTLY BUT INCONSISTENTLY. THE VEHICLE HAS BEEN BROUGHT TO A VW DEALER/MECHANIC TO ADDRESS THESE ISSUES AND THE PROBLEM PERSISTS. THE LAST TIME IT WENT IN TO THE DEALER, THE MECHANIC REPLACED THE FLYWHEEL STATING THAT IT WAS THE REASON FOR THE SURGING, HOWEVER THE STALLING AND SURGING REMAIN A PROBLEM SINCE THE FLYWHEEL HAS BEEN REPLACED. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION AND HAS NEVER BEEN FILLED WITH GASOLINE. *TR
Electrical system, Vehicle speed control, Jul 22, 2013
SINCE THE VEHICLE WAS PURCHASED IT HAS HAD ROUGH ACCELERATION AND INTERMITTENT SURGING BUT JUST RECENTLY IT HAS EXHIBITED ROUGH AND NO STARTS ALONG WITH STALLS WHICH ALL SEEMS TO BE DUE TO AN ISSUE WITH THE ECU LOSING DIAGNOSTIC COMMUNICATION WITH THE VEHICLE. *TR
Power train, Jul 15, 2013
VIBRATION/ DRAGGING FELT WHEN RELEASING THE CLUTCH PEDAL ON MY 2010 VW JETTA TDI SPORT WAGON. CAR WAS TAKEN INTO LOCAL VW DEALER FOR SERVICE. CLUTCH ASSEMBLY, FLYWHEEL, CLUTCH, PRESSURE PLATE AND RELEASE BEARING REPLACED DUE TO EXCESSIVE PLAY IN FLYWHEEL AND HOTSPOTS ON THE FLYWHEEL ALONG WITH BROKEN SPRINGS. NOW AT 31184 MILES AND 10,344 MILES ON THE NEW CLUTCH, ETC. I AM HAVING THE SAME ISSUE LOCAL VW DEALER SAID THERE IS NOTHING WRONG AND IT IS A WEAR AND TEAR ITEM AND NOT COVERED UNDER THE WARRANTY. MANUAL TRANSMISSIONS SHOULD LAST UNTIL 80,000-100,000 MILES PLUS. I HAVE NEVER HAD THIS MANY PROBLEMS WITH A MANUAL TRANSMISSIONS IN MY 17 YEARS OF DRIVING THEM. THIS TRANSMISSION IS DEFECTIVE AND NEEDS TO BE LOOKED INTO. *TR
Electrical system, Engine, Jul 11, 2013
WHILE ON VACATION AND BACKING UP IN THE HOTEL PARKING LOT, BRAKING, THEN PUTTING IT IN DRIVE, THE CAR WOULD STALL OUT; IT HAPPENED 3 TIMES IN ONE DAY. LUCKILY, I WAS ONLY IN A PARKING LOT WHILE IT STALLED OUT INSTEAD OF IN TRAFFIC, WHICH COULD HAVE BEEN A BIG HAZARD. WENT TO THE DEALER, AND THEY DIDN'T KNOW WHAT IS WRONG. *TR
Fuel/propulsion system, Jul 11, 2013
2010 JETTA TDI. WHILE DRIVING, HIGH PRESSURE FUEL PUMP FAILED CAUSING MAJOR ENGINE DAMAGE DUE TO METAL SHAVINGS IN FUEL SYSTEM. VOLKSWAGEN USED THE CONTAMINATED FUEL EXCUSE BUT COVERED THE NEAR $5000 REPAIR BILL. *TR
Air bags, Jul 10, 2013, crash
I WAS DRIVING ON THE INTERSTATE (I77SOUTHBOUND) AND ALL OF A SUDDEN THE VEHICLE IN FRONT OF ME STARTED SLAMMING ON THEIR BRAKES. INSTANTLY I HIT MY BRAKES AND STOPPED SAFELY WITHOUT HITTING THAT VEHICLE. LITERALLY 2 OR 3 SECONDS LATER, A CAR REAR ENDS ME AT SPEED OF APPROXIMATELY 65-70 MPH WHILE I WAS STOPPED. AFTER THAT CAR HIT ME AT THAT RATE OF SPEED, IT CAUSED ME TO COLLIDE INTO THE CAR IN FRONT OF ME. I DIDN'T HAVE A SINGLE ONE OF MY AIRBAGS DEPLOY AT ALL. I WOULD LIKE TO FILE A LAWSUIT AGAINST VOLKSWAGEN BECAUSE OF THIS REASON. *TR
Engine, Jul 8, 2013
I STOPPED AT A LIGHT AFTER EXITING THE INTERSTATE AND THE VEHICLE STALLED....I WAS ALMOST REAR ENDED. *TR
Fuel system, Diesel, Jul 3, 2013
ROUTINE FUEL FILTER REPLACEMENT REVEALED METAL FLAKES IN THE FUEL FILTER INDICATIVE OF FUEL PUMP FAILURE WHICH COULD LEAD TO ENGINE FAILURE AT SPEED. VEHICLE: 2010 JETTA TDI SPORTWAGON (DIESEL). *TR
Fuel system, Diesel, Fuel/propulsion system, Jun 23, 2013
VEHICLE FAILED AFTER IT WAS DRIVEN 200 MILES POST FILL-UP. THE CAR WAS FILLED WITH DIESEL FUEL IN THE MORNING PRIOR TO COMMUTING INTO ST. PETERSBURG AND BACK TO ST. CLOUD, FL, 206 MILES ROUND TRIP. WE WENT OUT TO START THE CAR AGAIN AND IT WOULD NOT START, AND SAID SERVICE NOW. MY WIFE, WHO DROVE THE VEHICLE DURING THE DAY REPORTED NO POWER LOSSES OR IRREGULAR BEHAVIOR WHILE SHE WAS DRIVING THE VEHICLE. VEHICLE WAS TOWED TO DAVID MAUS VW WHERE THE TECH FOUND METAL SHAVINGS IN THE FUEL FILTER AND DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE DUE TO CONTAMINATED FUEL. WE HAVE RECEIPT FROM FILL UP IN THE MORNING SHOWING DIESEL FUEL PURCHASE. *TR
Engine, Fuel/propulsion system, Jun 17, 2013
2010 VOLKSWAGEN SPORTWAGEN TDI. CAR SUFFERED DOZENS OF LOSS OF POWER INCIDENTS, SEVERAL LEFT THE CAR WITHOUT POWER AT FREEWAY SPEEDS. REPEAT VISIT TO DEALER DID NOT RESOLVE PROBLEM, DEALER WAS AGGRESSIVE THAT I WAS MIS-FUELING THE CAR WITH GASOLINE INSTEAD OF DIESEL, WHICH NEVER HAPPENED ONCE (I HAVE FULL RECEIPTS FOR ENTIRE VEHICLE OWNERSHIP). LATEST INCIDENT LEFT ME WITHOUT POWER OR EFFECTIVE STEERING ON I-5 BRIDGE BETWEEN OREGON AND WASHINGTON, NEARLY CAUSING AN ACCIDENT. DEALER AND VW WOULD NOT ANSWER ANY QUESTIONS, AND CLAIMED IF THEY COULD NOT REPRODUCE THE ISSUE, I WAS ON MY OWN. I SUSPECT THE HIGH PRESSURE FUEL PUMP HAD AN INTERNAL DEFECT, THAT DIDN'T LEAD TO COMPLETE FAILURE/DESTRUCTION, BUT WOULD INTERMITTENTLY THROW ERRORS CAUSING THE CAR TO STALL OR LOSE POWER. *TR
Electrical system, Jun 17, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STARTED THE VEHICLE AND THE INSTRUMENT PANEL DISPLAYED AN ERROR MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE MAIN COMPUTER CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Fuel system, Diesel, Jun 15, 2013
VW JETTA SPORTSWAGEN TDI. SAME INCIDENT AS COMPLAINT 10508928 AND APPARENTLY MANY OTHERS. THE FUEL PUMP "EXPLODED" (DEALER'S WORD) SENDING METAL SHRAPNEL THROUGH THE WHOLE FUEL SYSTEM. GLOW PLUG LIGHT CAME ON FIRST. CAR DIED WHILE DRIVING ON HIGHWAY. VW FIXED FOR FREE, AND PRETENDED THAT THIS WAS GENEROUS, WHEN IN FACT IT APPEARS THERE SHOULD BE A RECALL? *TR
Fuel system, Diesel, Engine, Jun 1, 2013
PULLED ON TO HIGHWAY AND VEHICLE SUDDENLY STALLED IN MIDDLE OF INTERSECTION. ENGINE WENT TO IDLE. NO THROTTLE RESPONSE. AFTER SEVERAL PEDAL PRESSES IT TOOK OFF. *TR
Suspension, May 24, 2013
ONE OF THE REAR COIL SPRINGS BROKE WHILE DRIVING. *TR
Engine, May 23, 2013
LAST YEAR, ENGINE LIGHT CAME ON EVEN THOUGH THE CAR WAS DRIVING FINE. I TOOK IT TO DEALER AND SAID PROBLEM WAS DUE TO DEFECT IN EXHAUST FLAP. HE ASKED ME TO PAY $770.00. LUCKILY, THERE WAS RECALL ON THE SAME A MONTH LATER. DEALER FIXED IT, BUT ENGINE LIGHT STILL IS ON. HE TOLD ME THAT ONE OF OXYGEN SENSOR IS FAULTY NOW CAUSED BY EXHAUST FLAP PROBLEM AND SAID IT IS NOT COVERED BY RECALL AND ASKED TO PAY $550.00. VW REFUSED TO CORRECT THE PROBLEM. NOW, I CAN'T EVEN INSPECT THE CAR. PRESENT PROBLEM IS CAUSED BY ANOTHER RECALLED DEFECTIVE PROBLEM. *TR
Vehicle speed control, May 17, 2013
DRIVING AT 40 MILES PER HOUR, AS I ACCELERATED TO PASS ON THE LEFT, THE CAR WENT INTO LIMP MODE AND ACCELERATED IN SLOW MOTION, IT TOOK ABOUT 1/2 MILE TO GET UP TO 45 MPH. THEN I NOTICED THE DASHBOARD LIGHT CAME ON WHILE I WAS STILL DRIVING, NOW ATTEMPTING TO GET ON TO THE INTERSTATE. ACCELERATING AT ABNORMALLY SLOW SPEEDS, IT TOOK ABOUT A MILE TO GET UP TO 60. I THEN DETERMINED FROM THE MANUAL THAT THE LIGHT WAS A "GLOW PLUG" LIGHT. I CALLED THE DEALER AND THEY INFORMED ME I COULD CONTINUE DRIVING THE CAR, BUT I SHOULD BRING IT TO THEM RIGHT AWAY. THE CAR DROVE FOR APPROXIMATELY 6 MILES, AT WHICH TIME THE RED BATTERY LIGHT CAME ON, AND THE CAR COMPLETELY DIED. I HAD TO CROSS TWO LANES OF TRAVEL IN ORDER TO GET TO THE SHOULDER OF THE ROAD. BY THE TIME THE TOW TRUCK CAME, MY LOCAL DEALER WAS CLOSED, AND I WAS FORCED TO CALL A LOCAL REPAIR SHOP OWNER THAT WORKS ON NOTHING BUT VWS AND AUDI'S. (THIS SHOP IS TRUSTED, AND HAS WORKED ON MY VEHICLES FOR 8+ YEARS). HE DIAGNOSED IT AS FUEL PUMP PROBLEM, AND CONFIRMED THAT IT WAS ONLY DIESEL IN THE TANK. I CONTACTED VW USA, WHO WANTED TO TAKE NO ACTION AND STATED THAT THERE WAS NO RESTITUTION, NOR WOULD THEY TAKE ANY ACTION UNLESS INSPECTED AND DIAGNOSED BY A DEALER. SADLY, VW OBVIOUSLY IS AWARE THEY HAVE A RECURRING PROBLEM, AND THIS PUMP SEEMS TO BE EITHER ON BACK-ORDER OR HOARDED BY THE DEALERS, THUS MADE UNAVAILABLE. AT THE CURRENT TIME, MY LOCAL REPAIR SHOP IS WORKING DILIGENTLY TO FIND A PUMP SOMEWHERE IN NORTH AMERICA. *TR
Fuel system, Diesel, May 14, 2013
DURING A NORMAL FUEL FILTER REPLACEMENT I NOTICED METAL SHAVINGS IN THE FUEL FILTER. HAVING BEEN AWARE OF THE FAILURE RATE OF THE HP PUMP ON THE TDI'S I TOOK IT TO MY LOCAL VW DEALER THE NEXT DAY. THE SERVICE MANGER ASSISTED ME PERSONALLY. THE TECHNICIAN REMOVED THE FUEL FILTER AND IN THE BOTTOM OF THE FUEL FILTER THERE WERE SHAVINGS PRESENT. HE THEN REMOVED TANK FUEL PUMP AND THERE WAS NO EVIDENCE OF WATER NOR GAS FOUND IN THE DIESEL TANK. THE DEALERSHIP CALLED VOA'S TECH LINE AND WITHIN A HALF AN HOUR I WAS GIVEN A FREE LOANER CAR. MOST MAJOR PARTS WERE REPLACED IN THE FUEL SYSTEM INCLUDING THE HPP, THE REGULAR FUEL PUMP, ALL FOUR INJECTORS AND ALL OF THE FUEL LINES IN THE FUEL SYSTEM. THE DIESEL IN THE TANK WAS DRAINED THE TANK WAS FLUSHED OUT AND REFILLED WITH FRESH DIESEL AS WELL AS ALL OF THE FUEL FILTERS WERE REPLACED. THE CAR WAS RETURNED TO ME ON THE 30TH OF APRIL 2013 WITH A FULL TANK OF DIESEL AND COMPLETELY DETAILED. THE CAR SEEMS TO BE RUNNING JUST FINE BUT THEN AGAIN IT WAS RUNNING JUST FINE WHEN I DISCOVERED THE PROBLEM. *TR
Fuel system, Diesel, May 14, 2013
THE CAR WAS FUELED UP WITH DIESEL FUEL DURING A ROAD TRIP. AFTER DRIVING FOR SEVERAL HOURS AFTER THE REFUEL ON THE HIGHWAY IN THE EVENING, THE GLOW PLUG SENSOR FLASHED, FOLLOWED BY A SUDDEN LOSS OF POWER. THE CAR WAS PULLED OVER TO THE SHOULDER AND UNABLE TO BE RE-STARTED. THE CAR WAS THEN TOWED TO THE CLOSEST VW DEALER. THE DEALER DETERMINED THAT THE FUEL PUMP FAILED, CAUSING METAL FRAGMENTS TO BE SENT THROUGHOUT THE FUEL SYSTEM. VW DEALER WILL NOT WARRANTY THE HPFP FAILURE. *TR
Power train, Vehicle speed control, May 13, 2013
WHILE IN DRIVE ON THE HIGHWAY AT 70 MPH, DSG TRANSMISSION SLIPPED INTO NEUTRAL, WHERE IT BECAME LOCKED. ESP ICON ON DASH ILLUMINATED. I HAD TO COAST TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. AFTER COMING TO A STOP I PUT THE VEHICLE INTO PARK. I WAS THEN UNABLE TO REMOVE THE VEHICLE FROM PARK BECAUSE THE SHIFTER BECAME LOCKED. I TURNED THE VEHICLE OFF, AND RESTARTED IT, AND THAT SEEMED TO FIX IT; AS I WAS THEN ABLE TO SHIFT INTO DRIVE. DURING THIS, I HAD MY 10 MONTH OLD AND 4 YR OLD IN THE CAR WITH ME...A SCARY AND UNSAFE SITUATION WITH HEAVY AND FAST MOVING TRAFFIC, WHILE LEFT STUCK REVVING IN NEUTRAL WITH NO POWER AVAILABLE TO MOVE ME OUT OF HARMS WAY. JUST GLAD I WAS ABLE TO MANEUVER MY VEHICLE OVER TO SAFETY. SIMILAR SITUATION HAPPENED AFTER REFUELING THAT SAME DAY. STARTED CAR, SHIFTED TO DRIVE, ESP ICON CAME ON, TRANSMISSION WAS STUCK AND REVVING IN NEUTRAL, EVEN THOUGH I WAS IN DRIVE. SHIFTED INTO PARK, WHERE IT AGAIN BECAME LOCKED AND UNABLE TO SHIFT. TURNED VEHICLE OFF AND BACK ON, AND WAS OK. *TR
Fuel/propulsion system, May 3, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Vehicle speed control, Apr 29, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE SHIFTING FROM DRIVE TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE DOOR LOCKS ON THE REAR PASSENGER DOOR FAILED. THE VEHICLE WAS NOT INSPECTED AT DEALER OR REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 44,000.
Fuel system, Diesel, Apr 24, 2013
ENGINE STALLED AND SHUT OFF WHILE I WAS AT A 4-WAY STOP SIGN. CAR WAS TOWED TO VW SPECIALIST CENTER AND WAS DETERMINED THAT TDI FUEL PUMP AND INJECTOR SYSTEM HAD FAILED. VW SPECIALIST DETERMINED THAT THIS IS A COMMON EVENT WITH TDI FUEL SYSTEMS. FRESH DIESEL FUEL WAS FUELED IN MY VW AND DROVE FOR 6 MILES TO WHEN ENGINE STALLED OCCURRED. VW SPECIALIST INVESTIGATED AND DETERMINED THERE WAS NO CROSS CONTAMINATION OF DIESEL FUEL, WITH WATER OR GASOLINE. DIESEL FUEL WAS 100% DIESEL IN FUEL SYSTEM. *TR
Fuel system, Diesel, Apr 20, 2013
2010 VW JETTA TDI'S CHECK ENGINE AND GLOW PLUG LIGHTS WENT ON. VEHICLE ERROR CODE READ P0087. VEHICLE ENTERED "LIMP MODE" AND TURBO STOPPED FUNCTIONING. TOWED VEHICLE TO VW DEALERSHIP FOR DIAGNOSIS SUSPECTING IMMINENT HPFP FAILURE AT MY COST. PAID THE DEALERSHIP $100 TO DIAGNOSE THE VEHICLE. DEALER DETERMINED IT WAS A SECONDARY FUEL PUMP ISSUE, REPAIRED THE PUMP, AND CLEARED THE CODE, WHICH COST ME APPROXIMATELY $760. WITHIN 2 HOURS OF PICKING UP MY VEHICLE, THE CHECK ENGINE AND GLOW PLUG LIGHTS WENT BACK ON, VEHICLE ENTERED "LIMP MODE" AND THEN COMPLETED STALLED. THE VEHICLE WOULD NOT RE-START. VEHICLE WAS TOWED BACK TO VW DEALERSHIP, THIS TIME AT THEIR COST. DEALER PROVIDED ME WITH A RENTAL CAR, AT THEIR COST. ONE DAY LATER, DEALER DIAGNOSED ISSUE AS A CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE (HPFP). DUE TO THE DISINTEGRATION OF THE HPFP, SHARDS OF METAL ENTERED THE ENGINE AND FUEL SYSTEM. THE DEALER INFORMED ME THAT A LARGE PORTION OF THE VEHICLE'S FUEL SYSTEM WOULD NEED TO BE REPLACED AS A RESULT OF THIS HPFP FAILURE. WHILE THE VEHICLE IS NOT UNDER WARRANTY ANY LONGER, VW CHOSE TO COVER THE REPAIR (PERHAPS IT IS DUE TO FACT THAT I BROUGHT THE VEHICLE IN AND MADE THEM AWARE OF MY SUSPICIONS, YET THEY CHOSE TO SLOUGH OFF MY DIAGNOSIS). FROM THE NUMBER OF COMPLAINTS THAT I HAVE READ ABOUT THIS SAME ISSUE OCCURRING TO COUNTLESS OTHERS, VW IS CLEARLY AWARE OF THE ISSUE, AND SHOULD MOST CERTAINLY RECALL THIS VEHICLE FOR THIS ISSUE. *TR
Steering, Wheels, Apr 12, 2013
ON FOUR SEPARATE OCCASIONS WE HAVE HIT POT HOLES IN THE ROAD AT MODERATE SPEED RESULTING IN AN ALUMINUM, WHEEL INCURRING SUBSTANTIAL BENDING AND GOING OUT OF ROUND. WHEN THIS HAPPENS THE WHEEL GOES OUT OF BALANCE AND THE CAR LOOSES STABILITY ON THE HIGHWAY. BOTH MY WIFE AND I HAVE EACH BEEN DRIVING FOR MORE THAT 40 YEARS AND WE HAVE NEVER EXPERIENCED THIS DEGREE OF FRAGILITY IN THE WHEELS OF ANY OF OUR PRIOR VEHICLES. THE WHEEL DESIGN IS OF SOFT ALUMINUM AND THE STRUCTURE IS CANTELEVERED OVER THE BRAKE DISC GIVING IT VERY LITTLE CENTRAL SUPPORT TO RESIST BENDING WHEN CONFRONTED WITH ORDINARY ROAD DEFORMITIES. WE HAVE KEPT THE LAST TWO WHEELS THAT WERE DAMAGED IN THIS MANNER AND WE WOULD BE HAPPY TO MAKE THEM AVAILABLE FOR INSPECTION. THE FIRST TWO WERE KEPT BY THE DEALER AT THE TIME OF REPLACEMENT. *TR