2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Electrical system, Exterior lighting, Oct 28, 2013
EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR
Fuel system, Diesel, Oct 25, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMPS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. ..UPDATED 12-05-13 *BF
Fuel system, Diesel, Engine, Oct 18, 2013
ON OCT. 4, 2013 THE HIGH PRESSURE FUEL PUMP FAILED WHILE I WAS DRIVING. THE GLOW PLUG LIGHT STARTED TO BLINK, I STARTED TO PULL OVER PLANNING TO SHUT THE CAR OFF AND RESTART IT TO SEE IF THE LIGHT WENT OFF. BEFORE I GOT PULLED OVER THE ENGINE DIED AND WOULD NOT RESTART. IT HAD TO BE TOWED TO THE DEALERSHIP. IT COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD I BEEN DRIVING IN HIGH SPEED TRAFFIC ON THE FREEWAY. THE HIGH PRESSURE FUEL PUMP FAILURE SENT METAL SHAVINGS THROUGH OUT THE ENTIRE FUEL SYSTEM. ALL PUMPS, INJECTORS, FUEL RAILS, FILTERS, LINES ALL HAD TO BE REPLACED. THE FUEL TANK HAD TO BE CLEANED AND LINES ALL FLUSHED. THANKFULLY IT WAS COVERED BY VW 60000 MILE POWERTRAIN WARRANTY. I HAVE READ ABOUT A LOT OF OTHER PEOPLE WHO HAVE HAD THIS HAPPEN. IT IS VERY DANGEROUS WHEN YOUR CAR JUST DIES GOING DOWN THE ROAD AND WILL NOT RESTART. *TR
Fuel system, Diesel, Vehicle speed control, Oct 2, 2013
WHILE I WAS DRIVING, I HEARD A LOUD WHINING SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND WAS DIRECTLY RELATED TO MY DEPRESSING THE ACCELERATOR. I PULLED OVER AND WAS UNABLE TO SEE A PROBLEM WITH BELT OR OIL LEVEL. I RESUMED DRIVING TO RECREATE THE SOUND AND NOTICED THE VEHICLE WAS SLUGGISH AND UNRESPONSIVE IN TERMS OF ACCELERATION. WHILE I WAS TRAVELING AT APPROXIMATELY 65-70 MILES PER HOUR, THE VEHICLE JERKED AND SEEMED TO LOSE POWER. I WAS IN HEAVY TRAFFIC AT THE TIME IN THE NUMBER ONE LANE AND NOTICED THAT THE ENGINE HAD COMPLETELY STALLED. MULTIPLE VEHICLES HAD TO MAKE EVASIVE MANEUVERS AS I DROVE TO THE CLOSEST SHOULDER OF THE ROAD. I WAS UNABLE TO START THE VEHICLE AGAIN ONCE I PULLED TO THE SIDE OF THE ROAD. THIS IS MAJOR ISSUE IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP AND POSES A SAFETY RISK TO THOSE DRIVING GUT VEHICLES AT SPEED. *TR
Fuel/propulsion system, Oct 2, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Fuel system, Diesel, Engine, Sep 27, 2013
OWNED MY 2010 VW JETTA SPORT WAGON TDI 6SP MAN SINCE NEW. IT HAS ALWAYS HAD AN INTERMENT COUGH & SPUTTER THAT WOULD HAPPEN AT ANY SPEED OR CONDITION, BUT WAS VERY INFREQUENT AN NON-REPEATABLE. NOW HOWEVER, STARTING AT AROUND 85,000 MILES, THE COUGH AND STALL HAS BECOME MORE FREQUENT, CAUSES THE GLOW PLUG INDICATOR LIGHT TO FLASH AND THE VEHICLE LOSES POWER (GOES INTO LIMP MODE?). THIS USED TO ALL RESET WHEN TURNING OFF THE KEY. THE LAST TIME I BROUGHT IT TO THE DEALER, PARR IMPORTS IN BREMERTON WA, AT 89,802 MILES IT HAD P0322 & P0651 FAULT CODES. THEY SUSPECTED AN INTERMITTENT CRANK SENSOR FAULT AND WANTED ME TO MONITOR. IT HAS PROGRESSIVELY GOTTEN MUCH WORSE, I HAVE NOW LOST POWER IN HEAVY TRAFFIC AND STALLED IN THE PARKING LOT PULLING ONTO THE ROAD AND HAVE HAD TO SWITCH VEHICLES WHEN IT WOULD NOT RESET LEAVING THE HOUSE. I WAS COMPELLED TO BUY THE TORQUE APPLICATION FOR MY ANDROID PHONE TO VIEW AND RESET FAULT CODES. I HAVE NOT RESET THE ECU FAULTS AT LEAST 4 MAYBE 6 TIMES AND NOW, AT AROUND 92,000 MILES, IT SHOWS 5 CODES AND WON'T RESET: P0322: IGNITION/DISTRIBUTOR ENGINE SPEED INPUT CIRCUIT NO SIGNAL, P2127: THROTTLE/PEDAL POSITION SENSOR/SWITCH E CIRCUIT LOW INPUT, P0193: FUEL RAIL PRESSURE SENSOR CIRCUIT HIGH INPUT, P0651: UNKNOWN CODE - MORE INFORMATION MAY BE AVAILABLE ON THE WEB, P0300: RANDOM/MULTIPLE CYLINDER MISFIRE DETECTED. MY INTERNET RESEARCH SUGGEST THE HIGH PRESSURE FUEL PUMP (HPFP) MAY BE AN ISSUE WITH VW BLAMING IT ON GASOLINE CONTAMINATION, HOWEVER I HAVE RECORDS AND RECEIPTS CONFIRMING I ALWAYS FUEL WITH DIESEL FROM A MAJOR DISTRIBUTOR. *TR
Fuel system, Gasoline, Sep 24, 2013
I WAS DRIVING AT HIGHWAY SPEED AND THE CAR IMMEDIATELY LOST POWER. A SEMI ALMOST REAR ENDED ME BECAUSE I LOST SPEED SO QUICKLY. I LOST CONTROL OF THE VEHICLE AND HAD TO FIGHT THE STEERING WHEEL TO GET OFF THE ROAD AS THE STEERING GOT EXTREMELY TIGHT. I HAD THE VEHICLE TOWED TO THE DEALER AND THEY IDENTIFIED THE HIGH PRESSURE FUEL PUMP AS FAILING. *JS
Fuel system, Diesel, Sep 17, 2013
AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW AND A KNOWN ISSUE. WE LOVE THE CAR, AND IT HAS BEEN THE BEST CAR WE HAVE EVERY OWNED UP UNTIL THIS POINT. I HOPE THAT VOLKSWAGEN ASSUMES RESPONSIBILITY AND KEEPS A LIFETIME CUSTOMER. *TR
Fuel system, Diesel, Sep 10, 2013
AFTER A LONG DRIVE (ABOUT 300 MILES) AND DINNER, I WAS PULLING OUT OF THE PARKING SPOT AND SUDDENLY THE GLOW PLUG LIGHT CAME ON AND A NOTICE FOR THE CHECK ENGINE LIGHT THEN THE CAR STALLED. I TRIED STARTING IT AND IT RAN ABOUT 1 MINUTE THEN STALLED AGAIN. I STARTED IT A THIRD TIME AND MANAGED TO GET THE CAR ABOUT 100 FEET BEFORE IT STALLED. I COULD NOT RESTART. HAD IT TOWED TO THE DEALERSHIP. THE HIGH PRESSURE FUEL PUMP WAS GONE AND ASSOCIATED DAMAGE DONE TO THE TUNE OF ABOUT $6000. AM CURRENTLY REQUESTING THAT THE REPAIRS BE PAID FOR BY VW. I ALWAYS USE DIESEL FUEL AND NEVER PUT ANY GASOLINE IN MY CAR AND CAN BACK THIS UP WITH DOCUMENTATION. I FILLED UP THE TANK ABOUT 70 MILES UP THE ROAD AND THERE'S NO WAY IT COULD HAVE RUN THAT FAR ON GAS. I'VE OWNED DIESEL CARS FOR MOST OF MY DRIVING LIFE. I AM LUCKY THIS DIDN'T HAPPEN ON THE FREEWAY OR REMOTE LOCATION. *TR
Air bags, Sep 9, 2013
THE AIRBAG STOPPED FUNCTIONING WITHOUT ANY REASON. THE CAR WAS BEING STARTED WHEN THE AIRBAG ERROR INDICATOR CAME ON AND STATED AIRBAGS ARE NOT FUNCTIONAL. VW SAYS THAT THIS IS NOT INCLUDED IN THE SAFETY WARRANTY, WHICH DOES NOT MAKE ANY SENSE SINCE ITS CLEARLY A SAFETY ISSUE AND SHOULD NOT BE FAILING ESPECIALLY WHEN THE CAR IS ONLY 3 YEARS OLD AND HAS ONLY 65,000 MILES. *TR
Fuel system, Gasoline, Engine, Sep 4, 2013
I HAVE HAD 3 DIFFERENT BOUTS WITH MY JETTA STALLING SEEMINGLY RANDOMLY AT HIGHWAY SPEEDS. EACH SET OF INCIDENTS RESULTED IN A SERVICE TRIP TO THE VW DEALERSHIP FOR REPAIRS. FOR THE FIRST INCIDENT THE VEHICLE WAS UNDER THE 60,000 MILE WARRANTY AND AN EXPENSIVE REPAIR WAS COVERED UNDER WARRANT. THE SECOND SERIES OF INCIDENTS OCCURRED ABOUT 6 MONTHS LATER, AFTER THE CAR WAS NO LONGER UNDER WARRANTY AND THE REPAIR - REPLACEMENT OF THE CAM SHAFT POSITION SENSOR. ANOTHER SERIES OF INCIDENTS HAS JUST BEGUN AND I'M HEADED TO THE DEALERSHIP AGAIN. ALL 3 SERIES OF INCIDENTS HAD THE SAME SYMPTOMS: 1) THE CAR INTERMITTENTLY STALLING UNEXPECTEDLY DURING ACCELERATION AND 2) SLOW CHUGGING START OCCASIONALLY WHEN THE CAR IS WARMED UP. *JB
Structure, Latches/locks/linkages, Sep 4, 2013
I TRIED OPENING REAR DOOR AND IT WOULD NOT UNLOCK. MANAGED TO UNLOCK DOOR FROM INSIDE VEHICLE. NOW THE DOOR LOCK MECHANISM ON REAR DRIVER SIDE DOOR DOES NOT WORK AT ALL. DOOR IS FOREVER UNLOCKED. THIS SEEMS TO BE A COMMON PROBLEM IN VW VEHICLES. CONCERNED THAT CHILD MAY OPEN DOOR EVEN WITH CHILD SAFETY SWITCH ENGAGED/ACTIVATED. *JB
Electrical system, Sep 3, 2013
DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY FOB OR VIA BUTTON ON DRIVERS SIDE DOOR. KEY IN OUTSIDE OF LOCK WILL WORK. INTERMITTENTLY, THE REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK AT ALL AND THEREFORE WON'T OPEN FROM INSIDE OR OUT. DANGEROUS IF SOMEONE NEEDS TO EXIT THE CAR. IN DOING A SEARCH ONLINE FOR A POTENTIAL CAUSE, I FOUND LARGE NUMBERS OF FORUM ENTRIES FOR SIMILAR COMPLAINTS - SEEMS TO BE A COMMON PROBLEM IN VW'S.*JB
Electrical system, Latches/locks/linkages, Sep 3, 2013
DOORS UNLOCK WITH THE KEYLESS ENTRY SO I HAVE TO MANUALLY OPEN THE DOOR FROM THE INSIDE- THIS SEEMS LIKE IT IS A SAFETY HAZARD TO ME. I HAD THREE OF THE FOUR DOOR LATCHES REPLACED (2 UNDER WARRANTY & 1 I HAD TO PAY FOR) AND NOW THE FOURTH DOOR NEEDS TO BE REPLACED. I WILL HAVE TO PAY TO GET IT REPLACED. IT SEEMS LIKE THIS IS A KNOWN PROBLEM WHY ISN'T THE MANUFACTURE PAYING FOR IT? *JB
Fuel/propulsion system, Aug 30, 2013
I WAS DRIVING DOWN A RESIDENTIAL STREET, AND SUDDENLY THE ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. I WAS ABLE RESTART THE ENGINE, BUT COULD ONLY DRIVE FOR ABOUT 5 YARDS BEFORE THE CAR STALLED OUT AGAIN. DEALERSHIP SAYS THIS IS A FUEL PUMP FAILURE, AND I SEE MANY REPORTS OF THIS WITH THE JETTA TDI MODEL FOR 2010.
Fuel system, Diesel, Aug 27, 2013
THIS IS A TURBODIESEL (TDI) SPORTWAGEN MODEL. DRIVING AT NIGHT ON 2 LANE COUNTY ROAD SUDDENLY LOST POWER, STALLED IN TRAFFIC LANE AND WOULD NOT RESTART.CHECK ENGINE LIGHT CAME ON WHEN IT STALLED. NO PRIOR WARNING OF PROBLEM. LOCAL SERVICE FOUND METAL PARTICLES FROM INTERNAL FAILURE OF HIGH PRESSURE FUEL PUMP. VEHICLE WILL HAVE TO BE TOWED 50 MILES OR MORE FOR EVALUATION BY VOLKSWAGEN. ESTIMATED REPAIR COST $3,000 TO $4000 TO CLEAN OR REPLACE CONTAMINATED COMPONENTS. NOTE: APPEARS TO RELATE TO NHTSA EA11003. *TR
Fuel system, Diesel, Aug 26, 2013
WHILE DRIVING ON THE FREEWAY AT ABOUT 75MPH THE VEHICLE SUDDENLY LOST POWER AND WAS DIFFICULT TO GET IT TO STAY AT 20MPH WHILE ATTEMPTING TO CHANGE LANES AND GET TO THE SIDE OF THE FREEWAY. ONCE SAFELY OFF TO THE SIDE OF THE ROAD THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO CLOSEST VW DEALER AND ALTHOUGH IT IS 60K MILES OUT OF WARRANTY VW COVERED THE REPAIR.... "FOUND LOW FUEL SYSTEM PRESSURE STORED IN ECM AND METAL IN FUEL METERING VALVE. REPLACED FUEL SYSTEM AND CLEAN FUEL RETURN & SUPPLY LINES. DRAIN FUEL AND REPLACED FUEL PUMP DUE TO EXCESSIVE METAL IN..." *TR
Fuel system, Diesel, Power train, Electrical system, Engine, Aug 21, 2013
THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR
Fuel system, Diesel, Aug 20, 2013
2010 VW TDI JETTA : I OWN A 2010 VW TDI JETTA I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 117,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY ALSO ON THE BACK OF MY CAR . THE CAR HAD FUEL RUNNING ON THE EXHAUST SYSTEM I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY ADVISED THAT TWO FUEL INJECTORS NEEDED TO BE REPLACED DUE TO THE FACT OF THE INJECTORS SPRAYING FUEL ON TO ALL ENGINE AREA AT A COST OF $1300. THEY REPLACED TWO OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO TWO WEEKS BETWEEN ALL FOUR VISITS. MY CONCERN IS THAT THE OTHER INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN ALONG WITH A FIRE AT SOME POINT. *TR
Fuel system, Diesel, Vehicle speed control, Aug 13, 2013
VW JETTA SPORTSWAGEN TDI 2010 53,000 MILES. ON AUG 7, 2013 AT APPROXIMATELY 16:20, WHILE STOPPED AT A TRAFFIC SIGNAL, ENGINE BEGINS TO RUN SLIGHTLY ROUGHLY, BUT NOT SUFFICIENT TO BE OF CONCERN. ACCELERATE FROM TRAFFIC SIGNAL TOWARDS ONRAMP TO I195. SUDDENLY ENGINE DIES (BEFORE ONRAMP). COAST CAR INTO PARKING LOT AT SIDE OF ROAD. TOTAL TIME FROM BEGINNING OF ROUGH IDLE TO ENGINE SHUTDOWN WAS ABOUT 10-15 SECONDS. HAD FAILURE OCCURRED ON INTERSTATE I195 OR I95 DURING RUSH HOUR, THIS WOULD HAVE BEEN A DANGEROUS CONDITION -- POSSIBLE STRANDING OF CAR IN A TRAVEL LANE OR DANGEROUS CROSSING IN FRONT OF FASTER MOVING TRAFFIC TO REACH SHOULDER. CALLED FOR TOW AND CAR TOWED AT ABOUT 19:00 TO VW DEALER - WEST BROAD VOLKSWAGEN IN RICHMOND VA. DEALERSHIP IS CLOSED SO LEAVE CAR AT DEALER. SPOUSE DRIVES FROM HOME ABOUT 100 MILES TO PICK ME UP. REACH HOME BY 23:30. ON AUG 8 DEALER DIAGNOSES AS A FAILED HIGH PRESSURE FUEL PUMP (TDI DIESEL ENGINE) WITH METAL PARTICLES THROUGHOUT THE FUEL SYSTEM. VWOA TECH LINE INDICATES THAT ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. CAR IS OUT OF WARRANTY, BUT DEALER ASKS VWOA TO COVER PART OR ALL OF COST. ON AUG 9 VWOA APPROVES REPAIR AND AGREES TO PAY IN FULL. WORK COMPLETED ON AUG 12. *TR
Fuel system, Diesel, Aug 12, 2013
CAR WAS STOPPED AT A RED LIGHT, WHEN LIGHT CHANGED TO GREEN I LET OUT ON THE CLUTCH AND THE MOTOR DIED AND WOULDN'T START. AFTER GETTING THE CAR OUT OF THE MIDDLE OF THE ROAD DURING RUSH HOUR GOT IT TOWED TO DEALERSHIP. DEALERSHIP FOUND METAL IN FUEL SYSTEM FROM FAILED HPFP. *TR
Power train, Aug 10, 2013
THE VEHICLE IS A 2010 VOLKSWAGEN JETTA TDI WITH DSG AUTOMATIC TRANSMISSION. ON MANY DIFFERENT OCCASIONS THE VEHICLES ENGINE HAS STALLED WHILE THE VEHICLE IS IN GEAR AT LOW 0-5 MPH. THIS OCCURS MOST FREQUENTLY IN STOP/GO TRAFFIC AND OCCURS WHEN STOPPING AND ALSO PULLING AWAY FROM A STOPPED POSITION. ONCE THE VEHICLE HAS STALLED YOU MUST TURN THE IGNITION TO THE OFF POSITION, SHIFT THE CAR INTO PARK AND THEN RESTART THE CAR. MOST RECENTLY (43,000 MILES 8-10-2014) THE VEHICLE STALLED AT AN INTERSECTION AND I HAD TO START THE VEHICLE THREE TIMES BEFORE I COULD SAFELY PROCEED THROUGH THE INTERSECTION. THIS WAS STOPPED AT A VERY BUSY INTERSECTION IN PHILADELPHIA PA AND WAS DANGEROUS. THE VEHICLE HAS BEEN TO CVM DEALERSHIP, MECHANICSBURG, PA (CAR WAS PURCHASED AT THIS LOCATION DEC 2009) FOR SERVICES. ALL SERVICE WORK HAS BEEN COMPLETED ON AS RECOMMENDED BY VOLKSWAGEN. THIS ISSUE WAS REPORTED AND NOTED ON MY SERVICES RECORDS ON SEVERAL DIFFERENT OCCASIONS, WITH NO KNOWN CAUSE AND REMEDY. I HAVE BEEN TOLD MANY TIMES THAT THERE IS NO ?SERVICE CODE? OR ?ERROR? CODE ON THE VEHICLES COMPUTER. I HAVE ALSO BEEN TOLD THAT THE DEALERSHIP COULD NOT REPLICATE THE ISSUE AS I DESCRIBED IT. I?M VERY FRUSTRATED AT THIS POINT AS I PURCHASED THIS CAR NEW AND PAID FOR AN EXTENDED WARRANTY TO 50,000 MILES THAT IS FAST APPROACHING. I WILL BE TAKING THE CAR INTO THE DEALERSHIP AGAIN TO SEE IF THEY CAN GIVE ME ANY INFORMATION. I FEEL THIS IS SAFETY CONCERN FOR MY FAMILY AND OTHERS DRIVING SIMILAR VEHICLES. PLEASE HELP. *TR
Fuel system, Diesel, Aug 4, 2013
VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR
Engine, Fuel/propulsion system, Aug 2, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE FUEL SYSTEM AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Fuel system, Diesel, Jul 28, 2013
I AM A 51 YEAR OLD DISABLED MAN WITH FULL TIME CUSTODY OF MY 2 KIDS. I DRIVE A 2010 VW JETTA TDI CLEAN DIESEL BOUGHT SLIGHTLY USED WITH 38000 MILES ON IT AND JUST AFTER THE EMISSIONS WARRANTY OF 80000 MILES RAN OUT THE DIESEL PARTICULATE FILTER FAILED ON THE CAR WITH UNDER 88000 MILES ON THE CAR AND IT'S A $2400.00 REPAIR. I FILED A COMPLAINT WITH VWOA AND AFTER INVESTIGATING THEY PAID 100% PARTS AND LABOR ON THE REPAIRS. BUT 3 WEEKS LATER THE SAME PARTS FAIL AND ANOTHER CALL WAS MADE TO VWOA AND I TOLD THEM THE SAME PARTS FAILED THAT WERE JUST INSTALLED AND THEY REFUSE TO SUPPLY THE PARTS OR LABOR TO FIX THE CAR INSTEAD THEY ARE SENDING ME A LETTER THAT THEY REFUSE TO FIX A $2400.00 EMISSION PROBLEM AND I WILL HAVE TO FILE FOR A EMISSIONS WAVER FROM THE CT. DMV . SO MY 2010 VW CLEAN DIESEL WILL NOT PASS IT'S FIRST EMISSIONS TEST INSTEAD WITH THE DMV WAIVER I WILL LEGALLY SPEW SMOKE AND SOOT OUT THE TAILPIPE OF MY VW CLEAN DIESEL AND AFTER READING MANY VW TDI ENTHUSIAST FORUMS THERE ARE LOT AND LOTS OF OTHER PEOPLE WITH VW'S WITH THE SAME PROBLEM. SO THERE IS NOTHING CLEAN ABOUT VOLKSWAGEN'S CLEAN DIESEL STAY AWAY FROM BUYING ONE. *TR