2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Engine and engine cooling, Aug 9, 2011
ON JULY 21 AT APPROX 1730HRS WHILE DRIVING LESS THAN 15MPH THE ENGINE SHUT OFF AND HAD TO PULL OVER WITH NO ENGINE. I PULLED OVER AND THE ENGINE WOULD NOT START IN NEUTRAL BUT HAD TO START WITH THE ENGINE IN PARK. THE VEHICLE IS A 2010 VW JETTA DIESEL. VEHICLE WAS CHECKED BY THE VW DEALER ON 7/23 AND NO CODES COULD BE FOUND AND THEY INDICATED NOTHING WAS WRONG. CALLED YOU COMPLAINT OFFICE 8/8 AND ODI # 10417948. *TR
Fuel system, Diesel, Aug 8, 2011
AFTER READING SOME ARTICLES REGARDING POSSIBLE PROBLEMS WITH THE FUEL PUMP ON MY 2010 VOLKSWAGEN JETTA TDI, I REALIZED THAT I MAY HAVE HAD SEVERAL RELATED INCIDENTS. ON TWO SEPARATE OCCASIONS OVER THE PAST THREE MONTHS, THE ENGINE HAS MYSTERIOUSLY STOPPED AS I SLOWED DOWN AT AN INTERSECTION, THEN HAD TROUBLES MAINTAINING IDLE FOR SEVERAL MILES THEREAFTER. IT HAS BEEN OK FOR THE PAST FEW WEEKS, BUT NOW I AM WORRIED NOW THAT I UNDERSTAND A LARGER PROBLEM MAY BE BREWING... *TR
Fuel system, Diesel, Aug 8, 2011
2010 VW JETTA TDI. CHECK ENGINE LIGHT CAME ON, VEHICLE LOST POWER. I WAS ABLE TO SAFELY PULL INTO A SHOPPING PLAZA. DEALER DIAGNOSED AS HPFP (HIGH PRESSURE FUEL PUMP) PROBLEM. APPARENTLY THIS IS HAPPENING A LOT: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=299854 CAR IS CURRENTLY AT THE DEALER, ESTIMATE IS 7-8 DAYS FOR REPLACEMENT OF THE FUEL SYSTEM. *TR
Power train, Aug 8, 2011
I HAVE A 2010 VW JETTA TDI WITH DSG AUTOMATIC TRANSMISSION. VEHICLE HAS 15K MILES ON IT THUS FAR. WHEN PULLING OUT ONTO A STREET FROM A COMPLETE STOP THERE IS A DEFINITE AND HAZARDOUS HESITATION BEFORE THE VEHICLE WILL MOVE FORWARD. THIS ISSUE EXISTED SINCE THE CAR WAS NEW. SOMETIMES THE HESITATION IS VERY SHORT BEFORE THE CAR WILL MOVE, OTHER TIMES IT TAKES THE CAR A MOMENT AS IF THE CAR HAS TO "THINK" ABOUT WHAT IT IS SUPPOSED TO DO. WHEN I PUSH THE ACCELERATOR PEDAL THE CAR JUST SITS THERE! THE LONGER HESITATIONS ARE FAIRLY FREQUENT AND ARE A DANGER TO OTHER VEHICLES, MY FAMILY AND MYSELF. I DON'T TRUST THIS CAR TO BE ABLE TO QUICKLY MOVE OUT OF HARM'S WAY IN AN EMERGENCY AND ALSO DON'T TRUST IT TO PULL ONTO A STREET IN FRONT OF ANY OTHER VEHICLE NO MATTER HOW FAR AWAY THE OTHER VEHICLE IS DOWN THE ROAD. IT'S JUST NOT SAFE TO DO SO! VW SHOULD BE FORCED TO ADDRESS THIS PROBLEM AND PROVIDE A FIX FOR THIS COMMON ISSUE AND COMPLAINT THAT CAN BE READ ABOUT ON VARIOUS VW FORUMS ALL OVER THE INTERNET. NO INJURIES YET FROM THIS ISSUE WITH MY VEHICLE BECAUSE I KNOW BETTER THAN TO TRY TO PULL OUT INTO ONCOMING TRAFFIC. *TR
Engine and engine cooling, Aug 8, 2011
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT ANY WARNING. AFTER WAITING A FEW MOMENTS, THE VEHICLE WAS RESTARTED. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THEY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,100.
Fuel system, Gasoline, Aug 8, 2011
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTSWAGEN. THE CONTACT STATED THAT THE HIGH PRESSURE FUEL INJECTOR PUMPED FAILED, CAUSING THE VEHICLE TO STALL. THE FAILURE RECURRED REPEATEDLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 51,000. UPDATED 9/13/11 *CN UPDATED 2/22/12 *CN
Fuel system, Diesel, Aug 8, 2011
2010 VW TDI JETTA WAGON I OWN A 2010 VW TDI JETTA WAGON AND EARLY JAN/FEB I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 8,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY. I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY FIRST ADVISED THAT THE FUEL INJECTOR NEEDED TO BE TIGHTENED. THE NEXT DAY SAME PROBLEM PERSISTED. THEY REPLACED ONE OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO THREE WEEKS BETWEEN ALL THREE VISITS. MY CONCERN IS THAT THE OTHER THREE INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN. *TR
Fuel system, Diesel, Aug 4, 2011
TRAVELING ON INTERSTATE AT ABOUT 65 MPH WHEN STARTED LOSING POWER AND THE GLOW PLUG LIGHT STARTED FLASHING THEN A COMPLETE STALL. CAR IS STILL IN THE SERVICE DEPT AT VW. VW STATED THEY ARE NOT QUITE SURE WHAT IS WRONG BUT SUSPECT IT WAS FUEL RELATED ("METAL SHAVINGS IN THE FUEL"). SAID THEY WERE SENDING IT OFF FOR TESTING AND MAYBE A WEEK OR TWO BEFORE THEY KNOW SOMETHING. *TR
Air bags, Aug 1, 2011, crash
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS STRUCK ON THE FRONT AND REAR DRIVERS SIDE DOOR. THE SEAT AND CURTAIN AIR BAGS DEPLOYED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE EMERGENCY ROOM BECAUSE HE SUFFERED A SLIGHT LOSS OF HEARING, SENSITIVITY, AND RINGING IN THE LEFT EAR CAUSED BY THE DEPLOYMENT OF THE CURTAIN AIR BAG. THE EMERGENCY ROOM PHYSICIAN ADVISED THE CONTACT THAT WITHIN A FEW DAYS HE WOULD FEEL RELIEF. THE CONTACT CONTINUED TO EXPERIENCE THE SYMPTOMS AND NOTIFIED A DOCTOR WHO DIAGNOSED THE SYMPTOMS TO BE CAUSED BY TINNITUS AND HYPERACUSIS. THE CONTACT CONTINUED TO RECEIVE TREATMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Fuel system, Diesel, Aug 1, 2011
WHILE DRIVING MY DEALER MAINTAINED 2010 VOLKSWAGEN JETTA TDI THE GLOW PLUG AND ENGINE LIGHTS BEGAN FLASHING AND THE CAR WAS UNABLE TO ACCELERATE. THE ENGINE DIED AND WOULD NOT RESTART WHEN STOPPED IN A L TURN LANE. TO GET THE CAR OFF OF THE ROAD I HAD TO COAST ACROSS 3 LANES OF TRAFFIC AND ROLL INTO A GAS STATION. THANKFULLY IT WAS A SATURDAY MORNING AND TRAFFIC WAS MINIMAL. THE CAR WAS TOWED TO THE DEALER. MONDAY THE DEALER CALLED TO INFORM ME THAT THE HIGH PRESSURE FUEL PUMP (HPFP) DISINTEGRATED LEAVING METAL SHAVING THROUGHOUT THE ENTIRE FUEL SYSTEM. CONSEQUENTLY, THE WHOLE FUEL SYSTEM WOULD NEED TO BE REPLACED. FORTUNATELY, THE CAR HAS 33K ON A 36K WARRANTY, OTHERWISE THE REPAIR COULD COST FROM $7K-$9K. *KB
Fuel system, Diesel, Jul 27, 2011
THE FOLLOWING EVENT OCCURRED ON 22 JULY 2011 IN A 2010 VW JETTA TDI WITH THE DSG. WEATHER WAS SUNNY, CLEAR AND APPROXIMATELY 94 DEGREES. TIME OF DAY WAS 1630 HOURS. I WAS LEAVING WORK AND I ATTEMPTED TO ENTER THE INTERSTATE TO GO HOME. I PRESSED ON THE ACCELERATOR TO MERGE INTO TRAFFIC. WHEN I PUSHED ON THE PEDAL, THE VEHICLE WOULD NOT INCREASE SPEED AND THE "CHECK ENGINE - SERVICE NOW' MESSAGE APPEARED IN THE MULTI-FUNCTION DISPLAY. ALSO, THE GLOW PLUG INDICATOR WAS ILLUMINATED. I PULLED TO THE SHOULDER, TURNED OFF THE VEHICLE AND CHECKED UNDER THE HOOD AND UNDER THE BODY. NOTHING APPEARED OUT OF PLACE, BROKEN, LEAKING OR ANY OTHER SYMPTOM WHICH WOULD BE UNUSUAL. I CLOSED THE HOOD, ENTERED THE VEHICLE AND RESTARTED IT. IT STARTED AND IDLED FINE. NO WARNING MESSAGES OR INDICATOR LAMPS APPEARED. I PUT THE CAR IN GEAR AND MERGED INTO TRAFFIC. AFTER DRIVING APPROXIMATELY 1 OR 2 MILES, THE "CHECK ENGINE - SERVICE NOW" MESSAGE REAPPEARED AND THE MIL LAMP WAS ILLUMINATED. ALSO, THE BATTERY LIGHT CAME ON AND THE ENGINE IMMEDIATELY STALLED. I COASTED TO THE SHOULDER AND PARKED THE VEHICLE. IT WOULD NOT RESTART. AGAIN, I EXITED THE VEHICLE, CHECKED UNDER THE HOOD AND UNDER THE BODY BUT THERE WERE NO SIGNS OF ANYTHING UNUSUAL. THIS WAS THE FIRST TIME THIS ISSUE HAS OCCURRED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE DIAGNOSIS IS THE HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND CAUSE METAL SHAVINGS TO BE SENT THROUGHOUT THE FUEL SYSTEM. THE DEALER STATED THEY ARE WAITING ON THE VOLKSWAGEN TECHNICIAN TO INFORM THEM ON THE CORRECT PARTS TO ORDER. *TR
Power train, Jul 26, 2011
2010 VOLKSWAGEN JETTA. CONSUMER STATES KNOCKING NOISE BY GEARBOX WHILE DRIVING *TGW THE CONSUMER WAS INFORMED THE CLUTCHING SYSTEM NEEDED TO BE REPLACED. THE CONSUMER STATED HE HAD TO WAIT TWO MONTHS FOR THE PART. THE CONSUMER STATED THREE TO FOUR DAYS LATER, AFTER THE VEHICLE WAS FIXED, THE NOISE RESURFACED. THE PART WAS REPLACED AGAIN AND THE SAME NOISE RETURNED.
Electrical system, Jul 26, 2011
OUR 2010 VW JETTA TDI SPORTWAGEN UNEXPECTEDLY STALLED SHORTLY AFTER STARTING LAST NIGHT. THE BATTERY LIGHT WENT ON, I THEN TURNED KEYS OFF AND ON AND IT WAS FINE. SAW THAT THERE WERE OTHER COMPLAINTS, SO WANTED TO ADD MINE. *TR
Fuel system, Gasoline, Jul 24, 2011
WAS TRAVELING ON A CITY BLOCK IN SAN FRANCISCO WHEN THE ENGINE LIGHT WENT ON. THERE WAS A SLIGHT POWER SURGE BUT NO STALL. DRIVING INTO THE NEXT CITY BLOCK THE CAR COMPLETELY DIED AND I PULLED OVER TO CURB. UNABLE TO START AGAIN. CAR WAS TOWED TO VW DEALER. WAS TOLD THE FUEL PUMP IN THE TANK HAD MALFUNCTIONED, AND CONTAMINATED THE FUEL TANK. ENTIRE FUEL PUMP, TANK, SYSTEM IS BEING REPLACED UNDER WARRANTY.
Fuel system, Diesel, Jul 24, 2011
WE PURCHASED A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI IN JULY 2010. ON JULY 21, 2011, THE VEHICLE WAS GIVEN ITS FIRST SERVICE AT A VOLKSWAGEN DEALERSHIP IN MADISON, WI. THE NEXT DAY, JULY 22, 2011, THE CAR WAS TO BE DRIVEN FROM MADISON, WI, TO NASHVILLE, TN. JUST PAST URBANA, IL, THE VEHICLE BEGAN TO OVERHEAT, INCREASING TO 190 DEGREES. IN ADDITION, THE ACCELERATION ABILITY BEGAN DECREASING UNTIL THE VEHICLE WOULD NOT GO MORE THAN 72 MPH. THE CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. DRIVING THE VEHICLE BECAME DANGEROUS, AND THE VEHICLE WAS DRIVEN INTO A REST STOP AND TURNED OFF. VOLKSWAGEN ROADSIDE ASSISTANCE TOOK THE VEHICLE TO THE NEAREST DEALERSHIP WHICH WAS IN URBANA, IL. O'BRIEN VOLKSWAGEN DETERMINED ON JULY 23, 2011, THAT THE FUEL PUMP LOCATED IN THE GAS TANK WAS NOT OPERATING PROPERLY. THE REPLACEMENT TANK/PUMP HAS BEEN ORDERED AND IS SCHEDULED TO BE REPLACED IN THE VEHICLE ON JULY 26, 2011. WE FOUND THAT THIS COMPLAINT HAS BEEN MADE BY OTHERS, AND WE HOPE THAT THIS WILL BECOME AN OFFICIAL RECALL. IF IT HAD BEEN UNDER RECALL WHEN THE VEHICLE RECEIVED ITS SERVICE ON JULY 21, THE PART(S) COULD HAVE BEEN REPLACED AT THAT TIME, AND THE DANGEROUS DRIVING CONDITIONS COULD HAVE BEEN AVOIDED. *TR
Power train, Jul 22, 2011
MY 2010 VW JETTA SPORTS WAGON WITH THE DSG AUTOMATIC IS CURRENTLY HAVING A SEVERE HESITATION WHEN STARTING FROM A STOP. I LET OFF THE BREAK AND STEP ON THE GAS AND IT DOES NOT MOVE FOR A SECOND THEN LURCHES FORWARD. THIS IS DANGEROUS WHEN PULLING OUT IN TRAFFIC. IT SEEMS AS THE CAR DRIVES LONGER IT GET WORSE. THE CAR HAS STALLED DURING THIS HESITATION AS WELL. WHEN IT STALLS YOU HAVE TO PUT THE CAR IN PARK THEN TURN THE KEY OFF AND RESTART THE CAR. THIS IS A VERY UNEASY FEELING WHILE AT AN INTERSECTION. THE CAR ALSO LURCHES FORWARD WHEN COMING TO A COMPLETE STOP, THIS HAS ALMOST MADE ME HIT A CAR IN FRONT OF ME. THIS IS A DAILY ISSUE. *TT
Engine and engine cooling, Jul 18, 2011
AS I WAS DRIVING ON THE HIGHWAY AND I WAS ABOUT TO SHIFT TO A LOWER GEAR TO SLOW DOWN, THE ENGINE STALLED AND DIED. LUCKILY I WAS ABLE TO COME TO A COMPLETE STOP, AND RESTARTED THE ENGINE AGAIN. I DRIVE A DIESEL MANUAL TRANSMISSION ENGINE.
Vehicle speed control, Jul 18, 2011
UNEXPECTED ACCELERATION ON CRUISE CONTROL. WHEN THE CRUISE CONTROL IS SET, PRESSING THE 'COAST/DECELERATE' BUTTON SEVERAL TIMES CAUSES THE CRUISE CONTROL UNIT TO JUMP BY SEVERAL MPH, I.E. ACCELERATE. EXAMPLE: CRUISE IS SET AT 55 MPH. PRESS THE COAST BUTTON THREE OR FOUR TIMES (CAR SHOULD DECELERATE BY 1 MPH FOR EACH PRESS OF THE BUTTON), THE CRUISE SPEED WILL SET AT A HIGHER SPEED, SUCH AS 58 MPH. THIS CAN BE OBSERVED BY LOOKING AT THE DISPLAY WHICH SHOWS THE SPEED AT WHICH THE CRUISE CONTROL IS SET, AS WELL AS THE ACCELERATION OF THE CAR. THIS BEHAVIOR CAN BE EASILY REPLICATED AND DEMONSTRATED, THOUGH IT DOES NOT OCCUR EVERY TIME. THIS HAS BEEN OBSERVED FOR THE PAST SEVERAL MONTHS. *KB
Service brakes, Hydraulic, Jul 15, 2011
BRAKES ON 2010 VOLKSWAGEN JETTA SPORTWAGON TDI WEARING UNEVENLY. 90 % FRONT BRAKE PAD LEFT AND 15% PAD LEFT ON THE REAR. VOLKSWAGEN SHOP REPORTS TO ME THIS HAPPENS ALL THE TIME AND IS NORMAL. VOLKSWAGEN SHOP MANAGER STATES IT IS DUE TO UNDERSIZED REAR BRAKE PAD CAUSING IT TO WEAR OUT QUICKLY. MANAGER ALSO AGREED THAT 8 OR 9 SETS OF REAR PADS TO ONE SET OF FRONT PADS IS ABOUT THE CORRECT RATIO. PREMATURE PAD WEAR OUT CAN CAUSE LOSS OF REAR WHEEL BREAKING RESULTING IN LOSS OF BREAKING AND MAY RESULT IN ACCIDENT DUE TO LONGER STOPPING DISTANCES. *TT
Other or unspecified, Jul 7, 2011
VEHICLE STUMBLES USUALLY WITHIN THE FIRST COUPLE OF MILES OF TRAVEL AFTER STARTING THE VEHICLE. USUALLY OCCURS DURING MILD ACCELERATION AND AROUND 30-45 MPH. VEHICLE DOES THIS VERY OFTEN. I HAVE READ MUCH ABOUT THIS PROBLEM ON LINE AND HAVE BEEN WAITING TO HEAR ABOUT A FIX FOR THE PROBLEM. SOUNDS LIKE VW HAS STILL NOT OFFERED UP A SOLUTION TO THE PROBLEM AFTER MANY MONTHS SO I NOW WISH TO FILE THIS COMPLAINT. I HAD CONVERSATION WITH VW IN WHICH I WAS TOLD THAT THIS IS A DIESEL "PERSONALITY TRAIT". WELL I BELIEVE THIS PERSONALITY TRAIT MAY ALSO BE RESPONSIBLE FOR SEVERAL OCCASIONS OF STALLING OF THE VEHICLE WHEN TAKING OFF FROM A START. THE SO CALLED PERSONALITY TRAIT CAN OCCUR WHEN YOU ARE ENGAGING THE CLUTCH FROM A STANDING STILL POSITION. IF THIS HAPPENS IT CAUSES THE VEHICLE TO STALL. THIS IS NOT SAFE. IF TRUE HOWEVER I HAVE NO WAY TO PROVE IT. THE ONLY PROOF THAT IS REPEATABLE IS THE STUMBLING ISSUE.
Engine and engine cooling, Electrical system, Jul 6, 2011
MY VW JETTA TDI STALLED WHILE COMING TO A STOP SIGN AFTER THE CLUTCH WAS DEPRESSED. IT DID THIS OCCASIONALLY DURING THE FIRST YEAR OF OWNERSHIP. AFTER A YEAR OF OWNERSHIP AND A DOZEN OR SO INCIDENTS, THE CAR STARTED TO STALL MULTIPLE TIMES DURING A ONE HALF-HOUR COMMUTE. TWICE RECENTLY, ONCE ON MY WAY TO WORK AND ONCE ON MY WAY BACK, THE CAR STALLED TWO AND THREE TIMES RESPECTIVELY. IT EVEN STALLED ON THE HIGHWAY GOING 65 MPH WHEN THE CLUTCH WAS DEPRESSED. USUALLY, IT STALLS WHEN COMING TO A RED LIGHT OR STOP SIGN WHEN THE CLUTCH IS DEPRESSED IN ORDER TO TAKE THE CAR OUT OF GEAR. AT 12000 MILES, THE ENGINE LIGHT CAME ON AND OFF A FEW TIMES AND THEN REMAINED ON. THE DIESEL PARTICULATE FILTER AND EGR VALVE WERE REPLACED WHICH IS HIGHLY UNUSUAL FOR A CAR WITH SUCH LOW MILEAGE. ALSO, AFTER MY 20000 MILE SERVICE THE ENGINE LIGHT WENT ON AGAIN AND THE DEALER REPLACED THE #4 EXHAUST GAS TEMPERATURE SENSOR. BEFORE THE 20K SERVICE I HAD CALLED THE DEALER THE DAY I STALLED 3 TIMES AND REPORTED MY ENGINE LIGHT WENT ON. I WENT TO THE DEALER A FEW DAYS LATER, THURSDAY, FOR THE SERVICE AND THE LIGHT HAD GONE OUT BY THEN. THE DEALER SAID THERE WAS A SOFTWARE UPDATE FOR THE ECM TO BE DONE IN ADDITION TO THE REGULAR SERVICE. I LEFT THE DEALER AFTER THE 20K SERVICE ONLY TO HAVE MY ENGINE LIGHT GO ON AGAIN AND THE CAR STALL AGAIN. SO I WENT BACK TO THE DEALER AND THAT IS WHEN THEY CHANGED THE #4 EXHAUST GAS TEMPERATURE SENSOR. IT DID NOT SOUND TO ME LIKE A PROPER FIX FOR THIS PROBLEM AS I BELIEVE IT COULD BE EITHER AN ELECTRONIC GLITCH WITH THE ECM OR OTHER ELECTRICAL COMPONENTS OR SOME FUEL SYSTEM PROBLEM WHEREBY FUEL FLOW IS INTERRUPTED WHEN GOING FROM LOAD TO NO LOAD SCENARIOS, I.E. CLUTCH ENGAGED. ANYHOW, I STALLED AGAIN TWO MILES FROM THE DEALER FROM WHICH I HAD DRIVEN. THE DEALER SAYS THEY CAN'T DUPLICATE IT OR FIND ANY CODES RELATED TO IT. THEY WILL CALL VW AGAIN.
Engine and engine cooling, Jun 29, 2011
MY 2010 VW JETTA TDI HAS HAD 5 EPISODES OF STALLING (ACTUALLY IT DOES NOT STALL IN THE NORMAL SENSE OF THE WORD, THE ENGINE JUST STOPS RUNNING). IN ALL 5 INCIDENTS THE CAR NEEDED TO BE PLACED IN PARK, THE IGNITION NEEDED TO BE TURNED OFF AND THEN THE CAR COULD BE RESTARTED AND RAN NORMALLY. IN 4 OF THE INCIDENTS IT WAS EITHER RAINING OR HAD JUST RECENTLY RAINED. THE 5TH INCIDENT HAD HIGH HUMIDITY. THE O2 SENSOR HAS BEEN UPDATED TWICE. THE FIRST TIME AS A RESPONSE TO THE PROBLEM, THE SECOND TIME AS PART OF NORMAL MAINTENANCE. *TR
Seats, Jun 26, 2011
HEADREST IS VERY UNCOMFORTABLE TO THE POINT WHERE I REVERSED IT WHICH MAKES IT VERY UNSAFE. IN THE NORMAL POSITION IT CAUSES SIGNIFICANT NECK PAIN. PLEASE CHANGE THE SAFETY LAWS TO THE OLD VERSION FOR HEADRESTS. MY 2000 VOLKSWAGEN JETTA HAD VERY COMFORTABLE HEADRESTS. *TR
Fuel system, Diesel, Jun 21, 2011
I WANT TO MAKE SURE MY VEHICLE IS INCLUDED IN NHTSA INVESTIGATION EA11003 - VOLKSWAGEN DIESEL HIGH PRESSURE FUEL PUMP FAILURES. NOTE: VW USES A FOAM CUP TEST TO VERIFY PRESENCE OF GASOLINE IN THE DIESEL FUEL. BIODIESEL WILL MELT FOAM THE SAME WAY GASOLINE DOES SO THE FOAM CUP TEST WILL SHOW THE SAME RESULTS IF THE DIESEL FUEL IN THE VEHICLE CONTAINS BIODIESEL. MOST ALL STATIONS IN ILLINOIS SELL BIODIESEL BECAUSE OF STATE TAX INCENTIVES. I EXPLAINED THIS MULTIPLE TIMES TO MY DEALER BUT THEY WOULDN'T LISTEN. THEY WANTED ME TO PAY $200.00 TO SEND THE FUEL TO AN OUTSIDE LAB FOR TESTING SO I TURNED THE ISSUE OVER TO MY INSURANCE COMPANY. FINAL BILLL WAS $10035.77 OF MOSTLY UNNEEDED PARTS FOR THE REPAIR BECAUSE THERE WAS NOT GASOLINE IN THE FUEL. I HAVE A RECEIPT SHOWING WHAT PUMP I FILLED UP FROM AND A LETTER FROM THE ILLINOIS DEPARTMENT OF AGRICULTURE STATING THEY TESTED THE DIESEL FUEL FROM THE PUMP I FILLED UP AT AND IT TESTED WITHIN COMPLIANCE. I FILLED UP THREE DAYS PRIOR TO THE PUMP FAILURE AND THE ENGINE WAS RUNNING PERFECTLY UP TIL THE FAILURE. THE ONLY THING I WONDERED ABOUT IS THE COOLING FAN WASN'T RUNNING AND IT WAS 94 DEGREES OUT THAT DAY. THE DEALER WAS USELESS AND DISMISSED EVERYTHING I SAID CLAIMING I PUT GASOLINE IN THE CAR. I AM THE ONLY DRIVER IN MY HOUSEHOLD WHO HAD EVER FUELED IT UP AND I KNOW FOR A FACT I HAD NOT EVER PUT IN THE WRONG FUEL. I FEEL I AM OWED COMPENSATION FROM VOLKSWAGEN FOR THE WAY I WAS TREATED AND THE FACT I WAS NOT GIVEN A LOANER VEHICLE PER THE VEHICLE WARRANTY THEY DID NOT HONOR ON THE REPAIR. MY JETTA WAS BRAND NEW - ONLY 3236 MILES ON THE ODOMETER WHEN THE PUMP FAILED. THERE ARE MULTIPLE REPORTS OF THIS PROBLEM ALL OVER THE VW TDI FORUMS ON THE INTERNET. I WASN'T THE FIRST ONE THIS HAPPENED TO AND THERE HAVE BEEN MORE SINCE. PLEASE HELP PROTECT CONSUMERS FROM BEING PUT IN THE UNNECESSARY POSITION OF FIGHTING A HUGE COMPANY. I WOULD BE HAPPY TO SHARE MY DOCUMENTATION SO YOU REALLY SHOULD BE CONTACTING OWNERS FOR MORE INFO. *TR
Other or unspecified, Jun 20, 2011
I HAVE EXPERIENCED NUMEROUS STALLS WHEN ACCELERATING FROM A STOPPED POSITION. IT IS USUALLY WHEN THE VEHICLE IS WARMED UP AND OFTEN WHEN THE OUTSIDE TEMPERATURE IS OVER 80 F. *TT