2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Power train, Jun 18, 2011
CAR NEARLY STALLS, AND THEN WHEN STEPPING ON THE GAS, THE RPM RISES REALLY HIGH TO 4000 RPM, THEN THE GEAR SHIFTS INTO 1ST CAUSING THE CAR TO DANGEROUSLY LURCH FORWARD. THIS CAN CAUSE A COLLISION. IT ALSO HAS A VERY NOTICEABLE DELAY TO SHIFT OUT OF NEUTRAL TO 1ST GEAR, SO WHEN MAKING A LEFT TURN AT AN INTERSECTION, THIS CAN BE DANGEROUS AS WELL. THE CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME PROBLEMS. THIS WILL BE THE THIRD ATTEMPT TO FIX THE PROBLEM. *TR
Fuel system, Diesel, Jun 8, 2011
2010 JETTA DIESEL AUTOMOBILE. PROBLEMS WITH ENGINE STALLING AND/OR POWER DOWN PROBLEMS. ALMOST HIT BY ANOTHER VEHICLE IN A LEFT HAND TURN TWICE BECAUSE VEHICLE STALLED. WE HAVE RETURNED IT TO THE DEALERSHIP SEVERAL TIMES, BUT THEY DENY ANYTHING IS WRONG. IT DOES NOT HAPPEN ALL THE TIME, BUT VERY FRIGHTENING WHEN IT DOES HAPPEN. WE PURCHASED THE CAR IN DEC 2010 AND IT HAS HAPPENED 16 TIMES, 8 IN MAJOR TRAFFIC. *TR
Engine and engine cooling, Fuel system, Diesel, May 30, 2011
THE CAR CHRONICALLY STALLS IN FIRST OR SECOND GEAR IN STOP AND GO TRAFFIC, AT VERY SLOW SPEEDS OR WHEN COASTING. WHEN GIVING IT GAS AND LETTING OUT THE CLUTCH, IT JUST STALLS WITH NO WARNING. HAVE SPOKEN WITH OTHER JETTA TDI OWNERS AND THEY ACKNOWLEDGE SAME PROBLEM
Fuel system, Diesel, May 16, 2011
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE LOST POWER. THE CONTACT NOTICED THE GLOW PLUG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO THE NEAREST DEALER. THE TECHNICIANS STATED THE FUEL PUMP, THE INJECTORS, AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 07-06/11 *BF UPDATED 3/1/12 *CN
Engine and engine cooling, Electrical system, May 15, 2011
I HAD COME TO A FULL STOP AND WAS IDLING AT A RED LIGHT IN A BUSY INTERSECTION WHEN THE ENGINE STOPPED SUDDENLY. NO MISFIRING OR ROUGH MOMENTS BEFORE STOPPING, JUST A SUDDEN CUT OFF. I PUT THE ENGINE IN PARK AND TRIED RESTARTING THE ENGINE. NO SUCCESS. I PUT THE ENGINE IN NEUTRAL AND GOT A PUSH TO THE SIDE OF THE ROAD. TRIED STARTING THE ENGINE SEVERAL TIMES, IN PARK, WITH NO SUCCESS. VW CALLED A TOW TRUCK. BEFORE ACCEPTING A TOW I TURNED THE IGNITION FULLY OFF AND TRIED RESTARTING THE ENGINE. THIS TIME IT STARTED. I CANCELLED THE TOW. CAR IS RUNNING NORMALLY AGAIN. THIS SUDDEN STOPPING OF MY ENGINE HAPPENED ONE OTHER TIME WHEN THE CAR HAD ABOUT 4000 MILES ON IT. I WAS PULLING OUT OF A PARKING PLACE AND THE ENGINE SHUT OFF AS I WAS PULLING FORWARD AFTER JUST HAVING PUT IT IN DRIVE. I RESTARTED THE CAR AND A FEW SECONDS LATER THE ENGINE STARTED MISFIRING, BUT ONLY FOR A SECOND. THEN IT RAN FINE. NO FURTHER MISHAPS UNTIL MAY 17, 2011 AT 17,500 MILES. I NOTIFIED VW OF THE MISHAP WHEN I TOOK IT IN FOR IT'S FIRST CHECK-UP. VW SAID THEY DIDN'T FIND ANYTHING WRONG AND DIDN'T KNOW WHY IT HAPPENED. I CURRENTLY HAVE A CALL IN TO VW AGAIN, BUT HAVE NOT YET HEARD BACK FROM THEM.
Power train, May 13, 2011
THE MECHATRONIC UNIT ON THE DSG FAILED CAUSING THE TRANSMISSION TO LURCH FORWARD WHEN IN 1ST GEAR, AND REMAINING IN NEUTRAL FOR AN EXTENDED PERIOD WHICH IS NOT NORMAL. THIS IS A SAFETY ISSUE AS IT CAN CAUSE AN ACCIDENT IN THE FAILURE TO CLEAR AN INTERSECTION ESPECIALLY MAKING A LEFT TURN, AND POTENTIALLY CAUSE REAR ENDING ANOTHER VEHICLE AND OR CAUSING UNEXPECTED ACCELERATION. RIGHT NOW, THE VEHICLE IS IN THE SHOP WAITING FOR A WHOLE NEW MECHATRONIC UNIT TO BE REPLACED. CURRENTLY WAITING ON ORDER. THE VEHICLE IS COVERED UNDER WARRANTY AS IT ONLY HAS 7K MILES ON IT. *TR
Engine and engine cooling, Power train, May 10, 2011
I PURCHASED MY 2010 JETTA TDI NEW AT THE END OF SEPTEMBER 2009. IT IS A MANUAL TRANSMISSION. I'M A PRETTY CONSERVATIVE DRIVER AND ATTEMPT TO MAXIMIZE MY MPG. EACH DAY AFTER THE VEHICLE HAS BEEN SETTING OVERNIGHT AND IS COLD, I START UP AND DRIVE TO THE STORE, A 4 MILE DRIVE, THE ENGINE WILL PAUSE USUALLY WITHIN THAT 4 MILE DRIVE. SOMETIMES IT IS A SHORT JERK AND SOMETIMES IT IS A GREATER JERK. OTHER TIMES IT WILL HAPPEN ON THE RETURN TRIP HOME. BUT IT'LL HAPPEN ONLY ONCE UNTIL IT SETS AND COOLS OFF. I HAVE HAD IT IN THE SHOP TWICE WITH NO HELP. MY RESEARCH FINDS SOME PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP WHICH MAY BE THE ISSUE, BUT I HAVEN'T BEEN ABLE TO TALK TO VW AMERICA TO SEE IF THEY WILL CONFIRM OR DENY THIS. THIS PROBLEM HAS HAPPENED SINCE I'VE HAD THE VEHICLE. IT HAS 6,500 MILES ON IT AND I'M HOPING TO GET IT FIXED BEFORE THE WARRANTY EXPIRES. NOT SURE WHAT WILL HAPPEN WHEN THE MILEAGE GETS HIGHER.
Engine and engine cooling, May 10, 2011
JETTA TDI STALLING. *TR
Fuel system, Diesel, May 9, 2011
ON MAY 8,2011 MY 2010 VW JETTA TDI DIESEL SHUT DOWN COMPLETELY AS I WAS DRIVING AT A SPEED OF 40 MILES PER HOUR. AFTER THE CAR CAME TO A COMPLETE STOP, I WAITED A FEW MINUTES AND THE CAR STARTED. THIS INCIDENT HAS HAPPENED AT LEAST 6 TIMES PRIOR TO THIS COMPLETE SHUTDOWN OF THE ENGINE. THIS PROBLEM STARTED IN THE FIRST THOUSAND MILES OF USE. THE OTHER 5 INCIDENTS JUST INVOLVED THE CAR STALLING FOR A FEW SECONDS AND THEN STARTED WORKING AGAIN BEFORE THE CAR COMPLETELY STOPPED. THE CAR HAS BEEN FULLY MAINTAINED BY THE VW OF OLD SAYBROOK DEALERSHIP IN CT. THE CAR HAS APPROXIMATELY 12,000 MILES ON IT. THE CAR WAS JUST BROUGHT IN FOR ITS 10,000 MILE MAINTENANCE CHECK A FEW MONTHS AGO BAD FUEL IS NOT THE CASE AS I GO TO THE SAME STATION AND CONTINUED TO DO SO FOR AS LONG AS I HAVE HAD THE CAR. I BRING MY 2004 DIESEL TDI THERE AND HAVE NEVER HAD A PROBLEM AT ALL. THIS IS DEFINITELY A SAFETY ISSUE AS I DO A LOT OF HIGHWAY DRIVING WITH THIS CAR. *TR
Tires, Apr 30, 2011
NO EVENTS LEADING UP TO FAILURE. BUBBLE IN SIDEWALL. TIRE REPLACED. *TR
Engine and engine cooling, Apr 30, 2011
I PULLED INTO A PARKING SPOT , TOOK MY FOOT OFF THE GAS PEDAL TO COAST IN AND APPLIED THE BRAKE (APPROX 3 TO 4 MPH). THE ENGINE REVVED AND ACCELERATED. THE CAR LURCHED FORWARD. I PUSHED THE BRAKE PEDAL AS HARD AS I COULD. THE CAR MOVED APPROX 6 FEET AND OVER A 6 INCH CURB. SUDDENLY THE ENGINE RETURNED TO NORMAL REVS. LUCKILY THERE WAS ONLY LAWN IN FRONT OF ME OR I WOULD HAVE DONE SIGNIFICANT DAMAGE. STRANGELY THE CAR RADIO CHANGED STATIONS AT THE EXACT SAME TIME OF THE ACCELERATION. THE ENGINE TYPE IS THE VW DIESEL TDI WITH AUTOMATIC TRANSMISSION. *TR
Fuel system, Diesel, Apr 26, 2011
VEHICLE, A 2010 VOLKWAGEN JETTA SPORTWAGEN TDI DIESEL MODEL WITH ABOUT 2500 MILES ON IT (NEARLY NEW) STALLED IN BUSY TRAFFIC LEAVING MY WIFE STRANDED. VEHICLE HAD FAILURE OF HIGH-PRESSURE FUEL PUMP, REPORTED BY MANY OWNERS OF RECENT VOLKWAGEN TDI MODELS.
Fuel system, Diesel, Apr 26, 2011
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED WITHIN A FEW MINUTES. AFTER THE SECOND FAILURE, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE HIGH PRESSURE FUEL PUMP EXPLODED AND SENT METAL FRAGMENTS INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,700.
Engine and engine cooling, Apr 14, 2011
WE HAVE 2010 VW JETTA TDI AND WE HAVE THE STALLING PROBLEMS. IT STARTED ABOUT 3 MONTHS AFTER WE BOUGHT THE VEHICLE. IN CA HIGHWAY TRAFFIC I HAD THE CAR STALL ON ME 15 TIMES, I WAS WRECK BY THE TIME I WAS ABLE TO EXIT THE HIGHWAY. I REFUSE TO DRIVE THE CAR ANYMORE. IT HAS BEEN TO THE DEALERSHIP NOW 6 TIMES TO FIX THE PROBLEM AND THEY KEEP GIVING US ALL THESE STUPID REASONS AND THEN TELL US THEY CAN'T DUPLICATE THE STALLING PROBLEM SO THEY CAN'T FIX IT. I JUST WANT THE PROBLEM FIXED AND I AM TRIED OF GETTING THE RUN AROUND WITH VOLKSWAGEN ON THIS. OBVIOUSLY THERE IS A PROBLEM WITH THESE CARS. WE TAKE IT THE DEALER IT RUNS GREAT FOR ABOUT 2 DAYS AND THEN THE CHECK ENGINE LIGHT COMES ON AND THEN 4 HOURS LATER THE GLOW PLUG LIGHT COMES ON AND BACK TO THE DEALER WE GO WITH NOTHING IN THE END. THEY KEEP TELLING US IT IS ELECTRICAL NOTHING TO DO WITH THE FUEL PROBLEM. IT IS EXTREMELY FRUSTRATING THAT VOLKSWAGEN WON'T DO ANYTHING ABOUT THIS PROBLEM. *TR
Fuel system, Diesel, Apr 13, 2011
JETTA TDI DIESEL ENGINE STALL PRECEDED BY GLOW PLUG ALARM AND SUBSEQUENT CHECK ENGINE LIGHT DISPLAY. THE CAR COULD BE RESTARTED AFTER SEVERAL TRIES AND DRIVEN VERY SLOWLY AS THE ENGINE WAS EXTREMELY SLUGGISH. THIS WAS THE SECOND TIME THIS FAILURE OCCURRED, THE LAST BEING IN NOVEMBER 2010. THE FIRST FAILURE WAS CORRECTED BY A SOFTWARE UPDATE. IN THIS SECOND FAILURE, THE DEALER SAID THEY FOUND METAL FILINGS IN THE FUEL SYSTEM AND THEY WILL REPLACE ALL COMPONENTS IN THE FUEL SYSTEM AND SEND THE PARTS INCLUDING THE REMAINING FUEL TO GERMANY FOR ANALYSIS. GAS WAS SUSPECTED IN THE FUEL, BUT RULED OUT BY TESTING AT THE DEALERSHIP. THE DEALER SAYS VW DOES NOT KNOW WHAT THE PROBLEM CAUSE IS AND THEY HAVE HAD SIMILAR FAILURES IN OTHER JETTA TDI'S. *TR
Tires, Apr 12, 2011
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA DTI WITH HANKOOK OPTIMO H725A TIRES, LINE SIZE P205/55R16. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A TIRE ROTATION WHEN HE WAS INFORMED THAT ALL FOUR TIRES WERE COMING APART AT THE SIDE WALL. TWO OF THE TIRES WERE REPLACED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS CONTACTED BUT HE WAS UNSUCCESSFUL IN SPEAKING WITH SOMEONE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,125 AND CURRENT MILEAGE 42,200. UPDATED 5/24/11 *CN THE CONSUMER WAS INFORMED ALL FOUR TIRES SHOWED SIGNS OF DETERIORATION. UPDATED 06/03/11
Fuel system, Diesel, Apr 5, 2011
2010 VW SPORTWAGEN TDI 2.0 TURBO, AUTOMATIC. WE HAD A MAJOR LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED, GLOW PLUG LIGHT BLINKS, AND FLASHING 'ENGINE MALFUNCTION'. SHE PULLED OVER SAFELY AND TURNED OFF. WE HAD ONLY 4000 MILES ON IT. IT STARTED UP AFTER A FEW MINUTES. CALLED THE LOCAL VW DEALER AND WAS TOLD IT MUST BE A FLUKE. TOLD DON'T WORRY ABOUT IT, DRIVE IT. IF IT HAPPENS AGAIN CALL THEM. IT HAPPENED AGAIN, A FEW MONTHS LATTER WITH 8,000 MILES ON IT. AGAIN THE WIFE IS DRIVING. IT WAS NOT FOR THE FAINT HEARTED WHEN AT HIGHWAY SPEED THE ENGINE LOOSES ALL POWER AND CUTS OUT WITH HEAVY TRAFFIC! LUCKY EVERYONE BESIDE AND AROUND US WERE ALERT! SHE PULLED OVER SAFELY. SAME THING ... LIGHTS BLINKING GLOW PLUGS AND ENGINE CODED MALFUNCTION. CALLED LOCAL VW DEALER, I TOLD THEM THEY NEED TO CHECK IT. ASKED WHAT WAS THE PROBLEM? ANYONE ELSE HAVE THIS SAME PROBLEM? VW EXPLANATION...WELL THERE WAS NONE. THEY WOULD NOT COMMIT TO ANYTHING! HAD TO SCHEDULE AN APPOINTMENT...ENDED UP IT WILL BE A WEEK BEFORE THEY CAN LOOK AT IT. IT WOULD TAKE ABOUT 1-1/2 HOURS SERVICE TIME? I STARTED TO CHECK THE TDI BLOGS FOR THIS PROBLEM. I GOT AN EAR FULL! HIGH PRESSURE DIESEL FUEL PUMP FAILURE. BLOGS HAVE IT AT $9,000 TO $10,000 REPAIR COST? AND MAY NOT BE UNDER VW WARRANTY??? VW NEEDS TO DO A RECALL? I SEE THERE ARE A LOT OF OTHERS OUT THERE LIKE ME. THIS IS NOT SAFE. *TR
Electrical system, Mar 31, 2011
VOLKSWAGEN 2010 JETTA TDI STATIONWAGON - PULLED TO STOP LIGHT AND CAR JUST SHUT OFF - EVERYTHING ALL ELECTRONICS AND ENGINE. *TR
Fuel system, Diesel, Mar 28, 2011
2010 VW JETTA SPORTWAGEN TDI GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT BEGINS BLINKING, LOSS OF ACCELERATION WHILE DRIVING. TOOK TO DEALER, TURBO AND EXHAUST SENSOR REPLACED AND CAR RETURNED TO OWNER. NOW, HAS BEEN IN MANY TIMES FOR SHORT HESITATION AND BRIEF ENGINE STOPPAGE. FUEL FILTER REPLACED, ALL SCREEN FILTERS CHECKED FOR METAL, ASSOCIATED WITH PUMP FAILURE, IN TANK PUMP REPLACED, AND COMPUTER UPDATES. CAR IS AGAIN BACK IN OWNERS HANDS AND WAITING TO SEE IF FIXED. VW STATED THAT VEHICLE WILL NO LONGER BE SERVICED FOR THIS ON GOING PROBLEM UNTIL PROBLEM CAN BE DUPLICATED. THIS WILL BE A CHALLENGE SINCE IT IS A TOTALLY RANDOM EVENT. I HAVE SEEN IN SEVERAL FORUMS THAT THIS PROBLEM CAN OCCUR MULTIPLE TIMES AND HAS FOR OWNER. POSSIBLE HIGH PRESSURE FUEL PUMP DISINTEGRATION IS SUSPECTED CAUSE. IN ADDITION TO THE OBVIOUS SAFETY ISSUES ASSOCIATED WITH THIS SUDDEN LOSS OF POWER, I AM CONCERNED ABOUT FUTURE FAILURE DUE TO FAULTY FUEL PUMPS (IF THAT IS THE CAUSE) AND THE $9,000 REPAIR COST. AND OF COURSE BEING STRANDED ON THE SIDE OF THE ROAD CARRIES ITS OWN HAZARDS. *TR
Engine and engine cooling, Fuel system, Diesel, Mar 25, 2011
2010 JETTA SPORTWAGEN TDI; VEHICLE LOST POWER BUT CONTINUED RUNNING. DASH WARNING LIGHTS(GLOW PLUG LAMP FLASHING) WERE ILLUMINATED. DEALER STATED FUEL CONTAMINATION. FUEL TESTS, BY AN ACTUAL FUEL LAB, SHOW FUEL IN THE SYSTEM MET ALL ASTM STANDARDS FOR DIESEL FUEL OILS. PREMATURE FAILURE OF THE MATERIALS WHICH COMPOSE THE FUEL FILTER/ WATER SEPARATOR HOUSING WERE APPARENT HOWEVER THEY WERE ATTRIBUTED TO "WATER" IN THE FUEL WHICH IS IRONIC BEING THAT IT IS A FUEL FILTER/WATER SEPARATOR. THE HPFP ( HIGH PRESSURE FUEL PUMP ) WAS MOST PROBABLY THE ROOT CAUSE OF THE ENTIRE FAILURE. VW'S RESOLUTION WAS TO INVOLVE MY INSURANCE AS THE METHOD OF PAYMENT TO REPLACE THE ENTIRE FUEL SYSTEM(TANK TO INJECTORS). I CAN NOT HOWEVER USE THE INSURANCE TO COMPLETE THIS CLAIM AS IT WOULD BE FRAUD KNOWING THAT THE ACTUAL PROBLEM IS THE RESPONSIBILITY OF VOLKSWAGEN. *TR
Engine and engine cooling, Mar 25, 2011
2010 VOLKSWAGON JETTA SPORTWAGON TDI AUTOMATC TRANSMISSION.THE VEHICLE LOSES TOTAL POWER IF THE DRIVER "POWER BRAKES" THE VEHICLE. IE: IF YOU ARE SITTING AT STOP SIGN DURING HEAVY TRAFFIC, LEFT FOOT ON THE BRAKE, AND YOU ATTEMPT TO ACCELERATE QUICLKY, THE CAR WILL MOVE FORWARD SLIGHTLY AS IF IT STALLED, YOUR FIRST RESPONSE IS TO BRAKE QUICKLY, THINKING THE CAR STALLED, WHEN YOU REALIZE THIS IS NOT THE CASE, THEN ACCELERATE, THIS CAN CREATE THE SAME EFFECT, BECAUSE OF A PANIC SITUATION AND THE FOOT STILL ON THE BRAKE THIS HAS HAPPENED TO ME SEVERAL TIMES, ALMOST CAUSING A SERIOUS T STYLE COLLISION. I ASKED THE DEALER AND HE CONFIRMED THAT IF THE DRIVER BRAKES AND ACCLERATES AT THE SAME TIME THIS WILL OCCUR. TO DEMONSTRATE THIS FURTHER, I HAVE ATTEMPTED TO BRAKE WHILE TRAVELING AT VARIOUS SPEEDS AND THE CAR SEEMS TO "BRAKE AND LOSE ENORMOUS MOUNT OF POWER". I FEEL AS THOUGH A SAFTEY WARNING SHOULD BE GIVEN DIRECTLY TO THE NEW OWNER OF THIS TYPE OF VEHICLE, SUCH AS A CAUTION STICKER THAT ANY DRIVER, ESPECIALLY THAT MAY HAVE BORROWED THE VEHICLE, WILL BE AWARE OF THE GRAVE CONSEQUENSES OF POWER BRAKING A VW. DIESEL. IM GLADE THAT THIS HAPPENED TO ME RATHER THAN TO MY WIFE OR DAUGHTER THE OUTCOME MAY NOT HAVE BEEN THE SAME. *TR
Fuel system, Diesel, Mar 23, 2011
3/23/11 I OWN A 2010 VW JETTA TDI WITH 6 SPEED MANUAL TRANSMISSION. IT WAS PURCHASED 9/15/11. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS MY ENTIRE DRIVING LIFE. WHEN WE FIRST PURCHASED IT I KNEW THERE WOULD BE AN ADJUSTMENT AS THE GEAR BOX WAS MUCH TIGHTER THAN MY CRV. INITIALLY, I ATTRIBUTED THE OCCASIONAL STALLING TO MY LEARNING CURVE, AS DID MY HUSBAND WHEN HE DROVE IT. HOWEVER, IT BECAME APPARENT THAT THERE WAS MORE TO THE STORY. IT SEEMS TO STALL OFTEN AND THE PROBLEM IS BECOMING MORE FREQUENT. IT IS NOT ATTRIBUTABLE TO OUR DRIVING HABITS. IT SUDDENLY STALLS - IT JUST STOPS, NO JERKING, NOTHING IT JUST TURNS OFF. IT SEEMS TO HAPPEN MORE OFTEN IN THE LOWER GEARS BUT IT HAS HAPPENED IN 1ST, 2ND, AND 3RD AND IT SEEMS TO BE WHEN TURNING LEFT. IT ALSO HAPPENS WHEN GOING SLOWLY UP AN INCLINE. AND AS I RECORD THE INCIDENTS IT IS OFTEN AROUND 35MPH. OTHERWISE IT IS RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKEIT HAPPEN. IT, ALSO, HAS A MISS. AS I AM DRIVING IT WILL SKIP A BEAT, HESITATE AND THEN CONTINUE. IT HAS NEARLY SHUT OFF BUT THEN CONTINUED. IT HAS HAPPENED WHILE MY HUSBAND IS DRIVING AS WELL. IT HAS HAPPENED IN TRAFFIC AND ON THE HIGHWAY. THIS PROBLEM IS ALSO, RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKE THIS HAPPEN EITHER. I HAVE HAD IT INTO THE DEALERSHIP THREE TIMES. THE FIRST TWO TIMES THEY WERE UNABLE TO REPRODUCE IT, NO SURPRISE, AND THERE WERE NO CODES. I KEPT A RECORD OF THE OCCURRENCES AND TOOK IT BACK. THE DEALERSHIP, AGAIN THEY COULD NOT REPRODUCE IT AND WE WERE TOLD THERE WERE NO CODES. THE OPERATIONS MANAGER TOLD ME THEY BELIEVED ME BUT IF THEY COULD NOT REPRODUCE IT AND THERE WERE NO CODES THEY HAD NO DIRECTION AND COULD DO NOTHING ABOUT IT AND COULD NOT OPEN A CASE. THIS WAS NOT ACCEPTABLE, THEY AGREED TO BRING IT BACK FOR 2 DAYS SO THEY COULD ?PUT SOME MILES ON IT?. I REPORTED THIS TO VW OF AMERICA AND A CASEMANAGEMENT WAS OPENED ON 3/22/11. IT HAS BEEN @ THE DEALERSHIP FOR 2 DAYS I WAS INFORMED TODAY THEY WILL KEEP IT FOR A. *TR
Other or unspecified, Mar 22, 2011
1. THE HORN IS HARD TO PRESS, AND SLOW TO REACT. A FEW TIMES I NEEDED TO USE FOR SAFETY AND ALMOST WAS INVOLVED IN ACCIDENT AS HORN DOES NOT WORK PROPERLY. 2. WHEN PRESSING THE HORN, ONE HAS TO PUT MORE THAN ADEQUATE PRESSURE. ONCE IT IS PRESSED, THERE IS A DELAY OF ABOUT A SECOND BEFORE THE HORN BLOWS. IT OCCURS EVERY TIME IT'S PRESSED. THIS IS A SAFETY ISSUE AS THE HORN IS A GOOD TOOL TO ALERT OTHER DRIVERS TO PREVENT COLLISION. 3. DEALER SAYS IT IS A NORMAL CHARACTERISTIC OF VEHICLE.
Engine and engine cooling, Fuel system, Diesel, Mar 21, 2011
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING THROUGH A TRAFFIC LIGHT THE VEHICLE STALLED. THE CONTACT TRIED TO RESTART THE VEHICLE FOR APPROXIMATELY FIVE MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT HE REFUELED HIS VEHICLE PRIOR TO IT STALLING. THERE WAS A DEFECT INVESTIGATION OPENED ON FEBRUARY 7, 2011 AND WAS OPEN WHEN THE COMPLAINT WAS FILED FOR THE FUEL SYSTEM, DIESEL, NHTSA ACTION NUMBER: EA11003. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 3,337. UPDATED 05/03/11*LJ UPDATED 08/05/11
Fuel system, Diesel, Mar 20, 2011
MY 2010 VOLKSWAGEN JETTA SPORTWAGEN HAS STALLED TWO TIMES SINCE NEW. I AM CONCERNED IT IS THE FAULTY FUEL PUMP THAT YOU ARE INVESTIGATING. I AM STATIONED OVERSEAS WITH THE US GOVERNMENT IN EUROPE AND HAVE RECENTLY BROUGHT THE CAR WITH US TO DENMARK. IT WAS PURCHASED NEW IN MAY 2010 FROM A PITTSBURGH, PA VW DEALERSHIP. I AM VERY CONCERNED OF A COMPLETE FAILURE WHILE DRIVING AT HIGHER SPEEDS. THE CAR HAS ONLY STALLED WHILE COMING TO A STOP. *TR