2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Fuel system, Diesel, Feb 11, 2011
I HAVE A 2010 JETTA SPORTWAGEN TDI MANUAL TRANSMISSION. I PURCHASED NEW IN FEBRUARY 2010. I AM NOT SURE OF THE DATES BUT THE VEHICLE HAS STALLED OR JUST TURNED OFF TWICE SINCE I HAVE OWNED IT WHILE DRIVING AROUND TOWN. IT DID START BACK UP AS SOON AS I TURNED IT COMPLETELY OFF AND BACK ON. I DIDN'T THINK IT WAS A MAJOR DEAL THE FIRST TIME IT HAPPENED AND THAT I MAY HAVE JUST STALLED IT. WHEN IT HAPPENED THE SECOND TIME I QUESTIONED THE DEALER. THEY SAID UNLESS THEY COULD GET IT TO REPLICATE THE PROBLEM, THEY DIDN'T KNOW. THE OTHER ISSUE THAT I BELIEVE MAY BE RELATED HAPPENS ALL THE TIME. UNDER NORMAL DRIVING WHICH HAPPENS ATLEAST EVERY DAY I HAVE A BLIP IN THE THROTTLE. IT ALMOST FEELS LIKE THERE IS AN AIR POCKET IN THE FUEL THAT IS LIKE A HICCUP UNDER THROTTLE. IT IS RANDOM BUT AS I SAID HAPPENS ATLEAST ONCE A DAY. THE DEALER HAS DONE NOTHING ABOUT THESE ISSUES BECAUSE THEY CANNOT REPLICATE THE ISSUE. *TR
Engine and engine cooling, Power train, Feb 9, 2011
WHEN ATTEMPTING TO ACCELERATE AWAY FROM A STOP MY MANUAL TRANSMISSION 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI WILL STALL. THIS OFTEN OCCURS JUST AS THE VEHICLE ENTERS THE INTERSECTION. *TR
Engine and engine cooling, Feb 9, 2011
INTERCOOLER PIPING ACCUMULATES AN OIL/WATER SLUDGE MIXTURE DURING COLD WEATHER DRIVING. WHILE PARKED AFTER DRIVING THE SLUDGE COLLECTS AT THE LOWEST POINT IN THE PIPING. IF TEMPERATURES ARE BELOW FREEZING, THE SLUDGE FORMS A PLUG WHICH PREVENTS THE CAR FROM STARTING. IF IT IS ABOVE FREEZING, THE SLUDGE IS INGESTED INTO THE ENGINE WHERE IT CAUSES HARD STARTS AND ROUGH RUNNING. THIS HAS OCCURRED FIVE TIMES IN THE LAST TWO MONTHS, DEALER HAS BEEN UNABLE TO DETERMINE CAUSE OR EFFECT A REPAIR OTHER THAN PERIODICALLY REMOVING HOSES TO CLEAN OUT ACCUMULATED SLUDGE. *TR
Engine and engine cooling, Feb 9, 2011
SUCCESSFULLY STARTING AND DRIVING THE CAR FOR 3 DAYS OF BELOW FREEZING TEMPS AT 40MPH AVERAGE. PUT CAR IN 40DEG GARAGE OVERNIGHT. STARTED CAR IN THE MORNING IN GARAGE, IT RAN FOR ABOUT 3-5 SECONDS THEN STOPPED. RESTART ACTED LIKE DEAD BATTERY; HALF TURN OF CRANK, THEN NOTHING. SUSPECTING A DEAD BATTERY, I PUT A CHARGER ON AND TRIED AGAIN HALF AN HOUR LATER; STILL NO START, JUST HALF TURN THEN NOTHING. TRIED AGAIN ABOUT EVERY HALF HOUR FOR 3 HOURS UNTIL IT FINALLY STARTED, THEN IT SEEMED TO BE RUNNING ON 3 CYL FOR ABOUT 15-20 SEC UNTIL IT STARTED TO RUN SMOOTH. TOOK TO DEALER WHERE THEY TESTED BATTERY AND CHARGING SYSTEM; EVERYTHING WITHIN SPECS AND NO CODES. THEY KEPT CAR OUTSIDE OVERNIGHT AT 20 DEGREES AND IT STARTED RIGHT UP THE NEXT MORNING. I INVESTIGATED THIS ISSUE ON SEVERAL TDI FORUMS AND IT SEEMS THIS IS ATTRIBUTED TO ICE FORMING IN THE INTERCOOLER THEN THAWING WHEN WARMED UP. ENGINE WILL START NORMALLY UNTIL IT INGESTS THE WATER/VAPOR THAT SHUTS IT DOWN. SEVERAL OWNERS ARE REPORTING HALF CUP TO TWO CUPS OF WATER DRAINED OUT OF INTERCOOLER HOSES. SEVERAL OWNERS ARE REPORTING ENGINE EITHER SHUTTING DOWN OR GOING INTO LIMP MODE ON HIGHWAY AFTER ICE BLOCKS INTAKE SUFFICIENTLY. MOST ARE SUSPECTING THE LP EGR CIRCUIT THAT IS PUMPING MOIST AIR BACK INTO THE INTAKE/INTERCOOLER CAUSING CONDENSATION TO ACCUMULATE THEN FREEZE. I NOTIFIED DEALER WHEN THEY HAD THE CAR AND THEY DID NOT INVESTIGATE WATER IN INTERCOOLER AS REQUESTED. I SUSPECT THIS IS HYDROLOCKING THE ENGINE AND THAT SERIOUS ENGINE DAMAGE WILL OCCUR IF THIS CONTINUES DURING THE COLD MONTHS. SEVERAL FORUM MEMBERS IN CANADA ARE REPORTING THAT VW OF USA KNOWS ABOUT THIS AND IS WORKING ON A SOLUTION BUT NOBODY HAS SEEN ANYTHING YET. SEVERAL DEALERS ARE RECOMMENDING THE REMOVAL OF THE FRESH AIR INTAKE PIPE TO DRAW WARM, UNDERHOOD AIR INTO THE INTAKE; THIS DOES NOT SEEM TO AFFECT THE ICING AS THE MOISTURE SEEMS TO BE COMING FROM THE EXHAUST STREAM VIA THE LP EGR. *TR
Engine and engine cooling, Feb 8, 2011
THE ENGINE SOMETIMES SKIPS OR HESITATES WHILE DRIVING - IT SEEMS AS IF THE FUEL IS GETTING CUT OFF MOMENTARILY. THE ENGINE SKIPS AND STUTTERS LIKE IT'S ABOUT TO STALL. IT HAS NOT ACTUALLY STALLED YET WHILE I'M DRIVING, BUT SOMETHING IS OBVIOUSLY WRONG. THE ENGINE IS THE 4 CYLINDER 2.0 TDI DIESEL. 2010 VW JETTA SPORTWAGEN. *TR
Engine and engine cooling, Fuel system, Diesel, Jan 29, 2011
2010 JETTA TDI SPORTWAGON STALLING WHEN IDLING AT STOP LIGHT NO CHECK ENGINE LIGHT APPEARS. HAS HAPPENED TWICE IN 3000 MILES. *LN
Tires, Jan 28, 2011
I HAVE HAD TWO FLAT TIRES ON MY 2010 VOLKSWAGEN JETTA TDI IN THE PAST 3 WEEKS (THE TIRES ONLY HAVE 23,000 MILES ON THEM). THE FIRST WAS THE REAR DRIVERS SIDE TIRE; I HIT A SMALL POT HOLE AND THE TIRE IMMEDIATELY WENT FLAT. I HAVE DRIVEN THIS ROAD FOR OVER 2 YRS NOW AND NEVER HAD A FLAT. THE SECOND ONE HAPPENED TODAY ON THE INTERSTATE AFTER HITTING ANOTHER SMALL POTHOLE. THIS WAS THE DRIVERS FRONT TIRE AND IT ALSO WENT IMMEDIATELY FLAT. BOTH ARE SIDEWALL BLOWOUTS. I WONDER HOW LONG I HAVE UNTIL THE OTHER TWO DECIDE TO BLOWOUT. I DO NOT HAVE A LOT OF FAITH IN THESE CONTINENTAL CONTIPROCONTACT TIRES. *TR
Fuel system, Diesel, Jan 26, 2011
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING APPROXIMATELY 45 MPH. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY FUEL CONTAMINATION. THE METAL PIECES IN THE FUEL SYSTEM CAUSED THE ENGINE TO STALL. THE DEALER STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 24,000.
Engine and engine cooling, Jan 23, 2011
I'VE BEEN DRIVING MANUAL TRANS CARS AND TRUCKS FOR 30 YEARS AND NEVER EXPERIENCED THE AMOUNT OF STALLING MY 6 SPEED 2010 VW JETTA SPORTWAGEN TDI EXHIBITS WHILE DRIVING LOW SPEEDS. AT FIRST I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR, BUT SEVERAL ONLINE FORUMS DISCUSS THE SAME PROBLEM. I HAVE OWNED THE CAR 4 MONTHS AND EXPERIENCE OVER 6 STALLS. VERY EASY STALLING AT LOW SPEEDS. *LN
Structure, Jan 23, 2011
THE FRONT PANEL OF MY PANORAMIC SUNROOF SHATTERED WHILE THE CAR WAS PARKED OVERNIGHT. THERE WAS NO OVERNIGHT PRECIPITATION AND THE OVERNIGHT LOW WAS COLD--ABOUT 0--BUT NOT EXTREMELY SO. THERE WERE NO REMAINING PIECES OF GLASS LARGER THAN A DIME, AND SMALL SPLINTERS OF GLASS FELL ACROSS THE FRONT SEATS. THE DEALER INSISTED THAT IMPACT WAS THE ONLY POSSIBLE EXPLANATION, BUT THERE ARE NO OBVIOUS IMPACT POINTS. THE CAR WAS NOT PARKED UNDER ANYTHING. NO OTHER PART OF THE CAR WAS DAMAGED, AND NO OTHER CARS IN THE PARKING LOT WERE DAMAGED. THE DEALER REFUSED TO SEE THE CAR, AND VW CUSTOMER CARE IS NOT AVAILABLE ON WEEKENDS. BECAUSE I NEEDED A FORM OF TRANSPORTATION, I OPENED AN INSURANCE CLAIM AND GOT A RENTAL CAR. THE CAR WILL BE CLEANED AND REPAIRED NEXT WEEK. *LN
Fuel system, Gasoline, Jan 22, 2011
GLOW PLUG LIGHT CAME ON, THEN ENGINE LIGHT, CAR WOULDN'T ACCELERATE WHEN I STEPPED ON THE GAS. HAD TO PULL OFF THE INTERSTATE. BUT MADE IT HOME SLOWLY. CAR TOWED TO DEALER. DEALER SAYS ITS BAD FUEL. DEPT OF CONSUMER PROTECTION CHECKED STATIONS. NO PROBLEMS FOUND WITH FUEL. CAR NEEDS WHOLE NEW FUEL SYSTEM-8K TO REPAIR. VW WON'T FIX. TOLD ME TO CALL INSURANCE COMPANY. CAR STILL AT DEALER NOW OVER 3 WEEKS.
Engine and engine cooling, Jan 21, 2011
I PURCHASED MY 2010 JETTA IN MAY OF 2010. LESS THAN ONE YEAR LATER I HAVE EXPERIENCED POWER LOSS ON FOUR SEPARATE OCCASIONS. EACH TIME THIS OCCURRED I WAS COMING TO A STOP AFTER DRIVING BETWEEN 20-30 MILES. IT SHOULD BE NOTED THAT THERE WAS NO "CHECK ENGINE" LIGHT ILLUMINATED. TWO DAYS LATER I TOOK IT TO THE DEALERSHIP WHO ATTEMPTED TO DUPLICATE THE PROBLEM WHICH AS I HAD IMAGINED THEY COULD NOT. *TR
Air bags, Jan 20, 2011, crash
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING LIGHTS ON THE INSTRUMENT PANEL PRIOR TO THE CRASH. THE DRIVER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND THEY ARE WAITING AN INVESTIGATION UPON APPROVAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. THE VIN WAS UNAVAILABLE.
Seats, Jan 19, 2011
2010 VOLKSWAGEN JETTA. CONSUMER STATES THERE IS A DESIGN FLAW WITH THE HEAD RESTRAINT ON THE DRIVER'S OR FRONT PASSENGER SEAT. *TGW THE CONSUMER STATED HIS WIFE'S HEAD WAS IN CONTACT WITH THE HEAD RESTARINT AND WOULD NOT PROVIDED ANY SUPPORT IN THE EVENT OF A CRASH. DUE TO THE SHAPE, SIZE AND POSITION OF THE RESTRAINT, THE CONSUMER BELIEVED THE FORCE OF A REAR-END COLLISION WOULD FORCE HIS WIFE'S HEAD DOWNWARD TO HER CHEST WHILE THE UPPER BONES OF HER CERVICAL VERTEBRAE WOULD BE FORCED REARWARD INTO THE V-SHAPE CAVITY FORMED BY THE HEAD RESTRAINT AND THE SEAT BACK. JB
Power train, Jan 11, 2011
MY CAR IS A 2010 VW JETTA TDI WITH DSG TRANSMISSION. I TOOK DELIVERY OF THE CAR IN JANUARY OF 2010. DURING JULY OF LAST YEAR WITH 3000 MILES ON THE CAR, I DROVE THE CAR OUT OF A PARKING LOT ON A 95 F DEGREE AFTERNOON. BY THE TIME I REACHED THE EXIT RAMP THE TRANSMISSION, WHICH WAS IN DRIVE MODE, HAD SHIFTED INTO SECOND GEAR. MY INTENTION WAS TO CROSS OVER THE NEAR LANE OF TRAFFIC INTO THE FAR LANE GOING IN THE OPPOSITE DIRECTION. WHEN A SAFE INTERVAL APPEARED I STEPPED ON THE THROTTLE BUT THE CAR MOVED AHEAD VERY SLOWLY (INTO THE LANE OF FAST MOVING CARS) PRESSING THE THROTTLE FURTHER HAD NO EFFECT. I TOOK MY FOOT OFF THE THROTTLE AND PRESSED DOWN AGAIN AND THE CAR RESPONDED NORMALLY. IT SEEMED AT THE TIME THAT THE TRANSMISSION HAD NOT SHIFTED DOWN INTO FIRST GEAR WHEN I HAD STOPPED AT THE DRIVEWAY EXIT. THE SLOW SPEED LASTED FOR ABOUT TEN SECONDS AND THE ENGINE DID NOT LUG. THE DEALER SAID ALL DSG PROBLEMS HAD BEEN ADDRESSED AND JETTAS IN MY VIN NUMBER SERIES DID NOT REGISTER ANY NEW TRANSMISSION PROBLEMS ON THE VW SERVICE WEB SITE. I AM CONCERNED BECAUSE OF THE POTENTIAL FOR A DISASTROUS ACCIDENT WHEN MY WIFE OR I TRY TO ENTER HIGH SPEED TRAFFIC SHOULD THIS PROBLEM RE-OCCUR. I HAD CALLED YOUR PHONE LINE AFTER THE EVENT AND WAS GIVEN "CALL REFERENCE NUMBER 281881, CONFIRMATION NUMBER 10346067". AND TOLD THAT I WOULD RECEIVE A REPORT FORM BY REGULAR MAIL BUT I NEVER HAVE SO I THOUGHT I SHOULD COMPLETE THE ONLINE FORM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Diesel, Jan 8, 2011
HAD VOLKSWAGEN 2010 JETTA TDI SERVICED AT VOLKSWAGEN DEALER FOR 20,000 MILE SERVICE, WHICH INCLUDES FUEL FILTER REPLACEMENT. 2 DAYS LATER, SMELLED DIESEL FUMES IN GARAGE. OPENED HOOD AND SAW DIESEL FUEL LEAKING FROM FUEL FILTER. (WAS NOT SURE IF IT WAS SPILLED DURING CHANGE BY DEALER) WENT TO INDEPENDENT GARAGE AND WAS TOLD IT IS LEAKING AND NOT TO DRIVE THE CAR: POTENTIAL FIRE HAZARD IF DIESEL GETS ON MANIFOLD. I'VE READ SIMILAR DRIVERS COMPLAINT (S) WHERE 2009 JETTA TDI HAS FUEL PUMP FAILURE POSSIBLY AFTER THIS SERVICE AND THEY ALSO HAD THE DIESEL FUEL LEAKING AFTER 20K SERVICE. MINE IS A 2010 JETTA TDI. I WON'T KNOW IF THIS IS AN ERROR OR OMISSION ON THE PART OF THE DEALER OR IF THE REPAIRS WERE DONE CORRECT AND IT'S A DEFECT WITH THE CAR. REGARDLESS, SOMEONE COULD HAVE SERIOUSLY INJURED, POSSIBLY KILLED AND/OR PROPERTY DAMAGE. *LN
Electrical system, Jan 3, 2011
I WAS DRIVING MY 2010 VW JETTA WITH MY HUSBAND AND 6 YR OLD DAUGHTER, UNDER NORMAL WEATHER CONDITIONS APPROACHING AN INTERSECTION, ABOUT TO TURN LEFT ACROSS THE INTERSECTION WHEN MY VEHICLE JUST DIED. IT WAS TOWED INTO WHERE I PURCHASED IT SEEING AS IT WAS ONLY 90 DAYS OLD AND THEY HAVE HAD IT SINCE. THERE HAS BEEN NO FORMAL DIAGNOSIS, I WAS TOLD IT "COULD BE ELECTRICAL" AND SOME ELECTRICAL WIRES WERE CLEANED AND REPLACED. *TR
Engine and engine cooling, Dec 18, 2010
1) OVER THE PAST THREE WEEKS, THIS VEHICLE HAS EXPERIENCED SYMPTOMS OF DRAWING WATER THROUGH THE INTAKE AND CYLINDERS ON STARTUP ON 5-6 SEPARATE OCCASIONS. SYMPTOMS INCLUDE: ROUGH IDLE (AS THOUGH MISFIRING ON ONE OR MORE CYLINDERS), WHITE SMOKE, DIFFICULTY GAINING ENGINE RPM, AND STUMBLING FOR FIRST 30-60 SECONDS OF OPERATION UNTIL "CLEARED OUT". ON ONE OCCASION, THE STARTER MOTOR WOULD NOT TURN OVER THE ENGINE DUE TO "HYDROLOCKING" PHENOMENON. WHEN THE STARTER WAS RELEASED AND CRANKED AGAIN, THE CAR CRANKED VERY SLOWLY, CAUGHT, AND STARTED EXTREMELY ROUGHLY, AND NEEDED SIGNIFICANT NURSING OF THROTTLE TO "CLEAR OUT". I TOOK THE CAR TO THE DEALER ON DECEMBER 8TH FOR THE ABOVE BEHAVIOR. THEY COULD OFFER NO EXPLANATION, NO FAULT CODES STORED ON COMPUTER. 2) ON DECEMBER 14TH, DRIVING HOME IN A RAIN AND SNOWSTORM, MY CAR WENT INTO ELECTRONIC LIMP MODE ON THE HIGHWAY AT 70MPH. THE DASH FLASHED "SERVICE ENGINE NOW", THE GLOW PLUG LIGHT FLASHED, AND POWER WAS CUT. I TOOK IT TO THE DEALER THE NEXT DAY - THEY FOUND THE INTERCOOLER AND PRESSURIZED INTAKE LINES FULL OF 1-1.5 CUPS OF ICE AND WATER. THIS FAILURE OCCURS OFTEN, EACH TIME THE CAR IS RUN FOR AN HOUR AT HUMID BELOW FREEZING TEMPERATURES. WHEN THE CAR IS SHUTOFF AND ALLOWED TO WARM TO ABOVE FREEZING, LIQUID WATER IS DRAWING DIRECTLY INTO THE CYLINDERS. THE CONSEQUENCES OF THIS CAN INCLUDE: LIMP MODE, ROUGH STARTING, AND COMPLETED ENGINE DESTRUCTION BY HYDROLOCKING AND BENT OR BROKEN CONNECTING RODS. I STRONGLY SUSPECT MY ENGINE IS PERMANENTLY DAMAGED. 3) THE DEALER DRAINED OUT THE WATER AND REASSEMBLED - SAID THEY CONSIDER THE CAR FIXED. THEY HAVE NOT ADDRESSED THE ROOT CAUSE OF WHY THE POOLS OF WATER ARE PRESENT IN THE INTAKE DURING STARTUP AFTER RUNNING IN HUMID FREEZING CONDITIONS. THE CAUSE IS ICING OF THE INTERCOOLER DURING NORMAL OPERATION, WHICH IS A DESIGN FLAW UNCONTROLLED BY THE USER. WHEN ACCUMULATED ICE MELTS DURING A WARM DAY, THE WATER POOLS AND HAS GRAVE POTENTIAL TO DESTROY THE ENGINE. *TR
Fuel system, Diesel, Electrical system, Dec 14, 2010
WHILE DRIVING ON INTERSTATE, WITHOUT WARNING OR CHANGE OF THROTTLE, ENGINE SLOWED NOTICEABLY. UNABLE TO MAINTAIN HIGHWAY SPEED WITHOUT HIGH FUEL CONSUMPTION AND DANGEROUSLY SLOW ACCELERATION. DASHBOARD LIGHT INDICATED PROBLEM WITH GLOWPLUG (DIESEL ENGINE) AND CHECK ENGINE LIGHT STAYED ON. TOOK TO LOCAL DEALER NEXT DAY; TECH REPLACED "PRESSURE PIPE" (FAULTY CHARGE PRESSURE SENSOR ON HIGH PRESSURE FILTER PUMP) AND "FLASHED" ECM. ENGINE'S ACCELERATION STILL BELOW WHAT IT WAS PRIOR TO EVENT. *TR
Power train, Dec 3, 2010
WHEN 2010 VW JETTA WITH DSG TRANSMISSION DOWNSHIFTS ENGINE CONTINUES TO HAVE HIGHER RPM'S CREATING A JERKING EFFECT WHEN DECELERATING. WHEN GOING FROM REVERSE TO DRIVE AFTER COMING TO A COMPLETE STOP VEHICLE ENGINE DIES. ONLY WAY TO START VEHICLE IS TO TURN IGNITION OFF AND REMOVE KEY AND THEN RESTART VEHICLE. WHEN STOPPED AT RED LIGHT VEHICLE ENGINE DIED UPON PRESSING ACCELERATOR. ONLY WAY TO RESTART VEHICLE IS TO TURN IGNITION OFF, REMOVE KEY AND THEN RESTART VEHICLE. FAILURES OCCUR AT LEAST ONCE A DAY WHETHER VEHICLE IS WARMED UP OR A COLD ENGINE. NO COMMON TIME CAUSES FAILURE. VEHICLE WAS BROUGHT IN TO DEALER TWO TIMES FOR SAME FAILURE BUT WAS UNABLE TO BE DUPLICATED BY DEALER. THIRD TIME VEHICLE WAS BROUGHT IN TO DEALER, FAILURE WAS ABLE TO BE DUPLICATED. MACHATRONIC UNIT WAS ORDERED FOR TRANSMISSION BUT PROBLEM NOT YET COMPLETED. FAILURES BEGAN AT APPROXIMATELY 2000 MILES AND HAVE CONTINUALLY AND GRADUALLY BECOME MORE EXTREME AND FREQUENT. VEHICLE NOW HAS 20000 MILES. *TR
Power train, Dec 1, 2010
MY 2010 VW JETTA DSG AUTOMATIC TRANSMISSION I EXPERIENCE A LOT OF STRANGE SHIFTING PATTERNS WHEN DRIVING THE CAR THE TRANSMISSION WAS SHIFTING UPWARDS OF 7000+ RPM I TOOK IT IN FOR SERVICE AND MADE THE COMPLAINT AND THEY LOADED SOME NEW PARAMETERS IN THE COMPUTER TO PUT IT BACK TO NORMAL BUT I STILL GET INTERMITTENT SHIFTING .AND WHEN COMING TO A STOP SOMETIMES THE CAR FEELS LIKE ITS STUCK IN NEUTRAL MEANING YOU STEP ON THE GAS TO GO AND THERE'S AN HESITATION. I FEEL THERE IS A PROBLEM WITH THIS TRANSMISSION AND JUST FEEL THAT I SHOULD REPORT THIS FOR IT COULD CAUSE A SAFETY ISSUE IF THERE'S A SUDDEN ACCELERATION OR THE CAR FAILS TO MOVE AT ALL WHEN PULLING OUT INTO TRAFFIC . *TR
Power train, Visibility, Nov 30, 2010
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING 15 MPH, THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR, MOVED FORWARD AND STALLED. THE CONTACT STATED THAT A SENSOR WAS REPLACED (NO MORE INFORMATION WAS GIVEN). THE CONTACT ALSO STATED THAT THE SUNROOF LEAKED WHEN IT RAINED. THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Engine and engine cooling, Power train, Nov 30, 2010
CAR IDLING IN PARK. ENGAGED DSG TRANSMISSION, CAR IMMEDIATELY STALLS.. ATTEMPTED TO RESTART, RUN/STALL, RUN/STALL, RUN/STALL. NOW RUNS ROUGH... MILEAGE DROPPED 20%. CAR AT DEALER - DEALER HAS REPORTED 5 OTHER TDI'S IN SAME CONDITION. *TR
Fuel system, Diesel, Nov 20, 2010
MY VEHICLE IS A 2010 JETTA TDI SEDAN, PURCHASED IN JULY, 2010 IN FREDERICK, MD. THERE ARE NOW 10,000 MILES ON THE CAR. WITHIN WEEKS OF PURCHASE, I BEGAN NOTICING A HESITATION IN THE ENGINE AFTER CRESTING A HILL AND PROCEEDING DOWN THE OTHER SIDE OF THE HILL WITH MY FOOT RELEASING SOMEWHAT FROM THE ACCELERATOR. THE HESITATION LASTS FOR SEVERAL SECONDS. NEXT, AT APPROXIMATELY 1900 RPM THE ENGINE WILL OCCASIONALLY HESITATE AND EVEN BUCK. MOST IMPORTANTLY, ON THREE OCCASIONS THE ENGINE HAS CONTINUOUSLY HESITATED DURING MY 35-MILE COMMUTE. THE FEELING IS AKIN TO A GAS ENGINE RUNNING LEAN OR OUT OF TUNE. WHEN I ARRIVE HOME AND TURN OFF THE KEY ON THESE OCCASIONS, THERE IS AN ASTOUNDING AMOUNT OF HEAT SURROUNDING THE ENGINE COMPARTMENT, AND THE AUTOMATIC COOLING FAN KICKS ON AND RUNS FOR FIVE MINUTES OR MORE. THE CAR IS CURRENTLY IN THE DEALER REPAIR SHOP, WHERE I WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP CONTAINS METAL SHAVINGS AND IS IN THE PROCESS OF DESTROYING ITSELF. I AM AWARE VIA THE INTERNET THAT OTHERS HAVE HAD SIMILAR PROBLEMS WITH THE TDI ENGINE AND THAT VW HAS TENDED TO BLAME THE PROBLEM ON CUSTOMERS ADDING GASOLINE TO THE FUEL TANK. I HAVE MOST DEFINITELY NOT USED GASOLINE AT ANY TIME. I WANTED TO ADD MY VOICE TO OTHERS, SO THAT VW CAN BE ENCOURAGED TO REMEDY THE SITUATION PROPERLY. *TR
Engine and engine cooling, Fuel system, Diesel, Nov 19, 2010
1. DRIVING NORMALLY ON HIGHWAY WHEN IT CAME ON AND THE CAR LOST POWER SUDDENLY AND COULD NOT ACCELERATE ANY FURTHER. ALSO CAR STALLED SEVERAL TIMES ON ITS OWN WHILE IDLING AT A TRAFFIC LIGHT (ITS AN AUTOMATIC TRANSMISSION THIS SHOULD NOT BE HAPPENING). 2. THIS IS THE SECOND TIME THIS SAME PROBLEM HAS HAPPENED IN FIRST 20K MILES OF THIS VEHICLE ITS AN 2010 VW TDI. FIRST TIME IT WAS AT 9800 MILE MARK SAME LIGHT AND PROBLEM CAME ON THEY REPLACED A EGR VALVE AND NOW AGAIN AT 19800MILES. 3. THEY HAVE REPLACED A PART AT 9800 MILES AND NOW REPLACING IT AGAIN AT 19800MILES. IT SEEMS TO BE A REPEAT PROBLEM WITH THIS VEHICLE AND VERY DANGEROUS TO HAVE IT SLOW DOWN LIKE THAT WHILE DRIVING AND ALSO STALL OUT WHILE IN TRAFFIC. *TR