2010 Volkswagen Jetta

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.

Complaints by model year
  1. 875

Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.

Primary concernElectrical system236 reports · 27% of complaints
Owner complaints875Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system236
  2. Fuel system198
  3. Diesel166
  4. Fuel/propulsion system127
  5. Engine119
  6. Power train111
  7. Engine and engine cooling71
  8. Service brakes62

Recalls and investigations

  1. Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020

    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

    Campaign 20E064000 on NHTSA.gov

  2. Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

    A loss of vehicle control can increase the risk of a crash.

    Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.

    Campaign 16V913000 on NHTSA.gov

  3. Fuel system, dieselOct 3, 2011

    VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

    DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

    VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 11V490000 on NHTSA.gov

  4. Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010

    VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.

    IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

    DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 10V621000 on NHTSA.gov

  5. Power train, automatic transmissionAug 20, 2009

    VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

    THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

    VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 09V333000 on NHTSA.gov

Representative owner complaints

875 reports, newest first.

  1. Electrical system, Exterior lighting, Aug 3, 2018

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKE LIGHTS AND HEADLIGHTS FAILED TO WORK PROPERLY. THE CONTACT STATED THAT THE BULBS WERE REPLACED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

  2. Air bags, Electronic stability control (ESC), Service brakes, Jul 31, 2018

    ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSIONS "FIX" THE CAR STARTED SPUTTERING WHEN IN IDLE SPEED SO WE TOOK IT TO THE DEALERSHIP BUT WERE TOLD THEY DID NOT SEE ANY ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM SO WE KEPT DRIVING THE CAR BUT THIS ISSUE DID NOT GO AWAY AND IS STILL A CONSTANT AGGRAVATION TO US AS THE ENTIRE CAR SHAKES WHEN THIS OCCURS. JUNE 2018 THE BRAKE LIGHT, THE TRACTION CONTROL LIGHT, AND THE ABS LIGHT CAME ON. WE TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO THE COMPUTER WHICH INSTRUCTED THEM THAT THE ABS MODULE AND PUMP NEED TO BE REPLACED, APPROXIMATELY A $3,000 REPAIR. WE TOOK IT TO ANOTHER MECHANIC WHO INSTRUCTED US THAT THE PUMP WAS FINE BUT THE MODULE NEEDED TO BE REPLACED DUE TO THE FAULT THEY READ. JULY 2018, IN ADDITION TO THE PREVIOUS LIGHTS COMING ON, NOW THE DIESEL PRE-HEAT LIGHT CAME ON, THE STEERING LIGHT CAME ON, THE AIRBAG LIGHT CAME ON AND THE ESP LIGHT CAME ON, THE ENGINE LIGHT CAME ON. ONCE AGAIN WE TOOK IT TO THE DEALERSHIP AND GOT THE SAME ANSWER: THE ABS CONTROL MODULE IS FAULTY. WE ARE GETTING A THIRD OPINION AS WE HAVE A BAD FEELING THAT THE SOFTWARE UPDATE THEY INSTALLED FOR THE EMISSIONS "REPAIR" IS SETTING OFF SOME OF THESE COMMUNICATIONS ISSUES. AFTER 8.5 YEARS WITHOUT ANY ISSUES TO HAVE THESE PROBLEMS AFTER THEY "FIX" THE SOFTWARE SEEMS AWFULLY COINCIDENTAL.

  3. Electronic stability control (ESC), Service brakes, Jul 27, 2018

    MY VEHICLE AS WELL AS MANY OTHER OTHERS FROM MODEL YEAR 2006 TO 2012 ARE EXPERIENCING ABS AND ESC FAILURES AT AN UNPRECEDENTED LEVEL. I AM PERSONALLY ON MY 4TH ABS UNIT WITH 77,890 MILES ON MY CAR. EACH TIME IT HAS COST ME ROUGHLY 2K TO REPLACE THIS UNIT AND THE LAST 2 HAVE FAILED WITHIN A YEAR. WITH THIS FAILURE I LOSE MY TRACTION CONTROL AND ANTILOCK BRAKES CREATING A POTENTIALLY DANGEROUS SITUATION FOR MYSELF AND MY WIFE AND KIDS MORE IMPORTANTLY. I AM CONSIDERING A CLASS ACTION LAWSUIT. TRUST ME... I HAVE ENOUGH COMPLAINANTS JUST IN PIKEVILLE KY. IT MAKES DRIVING IN RAIN INCREDIBLY DIFFICULT AND DANGEROUS AND MAKES CONTROLLING THE VEHICLE EXPONENTIALLY MORE DIFFICULT. PLEASE LOOK INTO THIS!!!! VW AMERICA IS BURYING THIS ISSUE AND A SIMPLE BING OR GOOGLE SEARCH WILL SHOW YOU COUNTLESS COMPLAINTS. THE DATE I'M GOING TO INCLUDE BELOW IS THE LAST UNIT FAILURE.

  4. Service brakes, Jul 25, 2018

    GOT A NOTICE FROM CREDITKARMA.COM GIVING ME INFORMATION ON MY CAR MAKE AND MODEL BEING RECALLED FOR BRAKE SYSTEM ISSUES.

  5. Fuel/propulsion system, Jul 12, 2018

    ON JUNE 6TH, WHILE ROLLING UP TO AN INTERSECTION, THE GLOW PLUG SENSOR LIGHT FLASHED, AND THEN CAR STALLED. IT WOULDN'T START AGAIN. IT WAS EXTREMELY DANGEROUS AS THE MPH ON THE ROAD IS 50, AND THE CAR WAS NOT IN A GOOD POSITION TO BE MOVED TO THE SIDE OF THE ROAD. TONS OF CARS PASSING VERY FAST AT 9:30 PM. WE HAD IT TOWED TO THE DEALERSHIP, WHO FOUND METAL IN THE FUEL. THEY DIAGNOSED IT AND SAID THE FUEL PUMP HAD DIED. DUE TO THE EMISSIONS SCANDAL, VW GAVE US AN EXTENDED EMISSIONS WARRANTY, WHICH THANKFULLY COVERS THE ENTIRE FUEL SYSTEM! WOW! BUT THEN, THE DEALERSHIP SAID THEY TESTED THE FUEL AND SAID IT FAILED THE CONTAMINATION TESTS. I HAVE KEPT A LOG OF MY MILEAGE EVER SINCE I GOT THE CAR. IN FACT, I EVEN SAVED MY LAST FEW RECEIPTS WHICH SHOW I ONLY PUT DIESEL IN MY VEHICLE. THE DEALERSHIP DOES NOT WANT TO HONOR THE WARRANTY BECAUSE THEY ARE BLAMING ME FOR MISFUELING AND CONTAMINATING MY FUEL. IT'S REALLY FRUSTRATING WHEN I HAVE OWNED THE CAR IT'S ENTIRE LIFE AND HAVE NEVER PUT THE WRONG FUEL IN. I CALLED VW CORPORATE AND THEY ARE TRYING TO BLAME ME FOR MISFUELING, TOO. THEY "TALKED WITH THE DEALERSHIP" AND THINK THEIR "FUEL CONTAMINATION TEST" WAS ACCURATE. THE SERVICE MANAGER, ACTUALLY, COULDN'T EVEN TELL ME WHAT THE REASON FOR THE FAILING OF THE FUEL WAS, AND EVEN SAID IT COULD POTENTIALLY BE THE METAL SHARDS FAULT. SO HOW CAN THEY TRY TO BLAME ME WHEN THEY DON'T EVEN KNOW WHY THE TEST FAILED, ESPECIALLY WHEN I HAVE MY LAST 3 RECEIPTS FROM THE GAS STATION SHOWING DIESEL FUEL GOING IN. 10+ GALLONS EACH RECEIPT. I HAD DRIVEN 384 MILES ON THE TANK OF FUEL BEFORE THE VEHICLE STALLED. WITH SUCH DELICATE HIGH PRESSURE FUEL PUMPS AND COMMON RAIL INJECTOR, IT WOULD HARDLY TAKE MUCH CONTAMINATION TO CAUSE THE HPFP TO BREAK. I HAVE EVEN CONTACTED THE GAS STATION I LAST FILLED UP AT, AND THEY HAVE HAD ZERO COMPLAINTS ABOUT BAD FUEL.

  6. Air bags, Service brakes, Jul 2, 2018

    VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

  7. Power train, Jul 2, 2018

    I HAVE THE 2010 JETTA TDI. THE MECHATRONICS UNIT HAS FAILED AND VW WILL NOT SELL PARTS FOR THIS TRANSMISSION BECAUSE IT IS FAULTY. THEIR WORDS BUT THEY ALSO WON'T RECALL THE TRANSMISSION EITHER. TRANSMISSION SHOPS HAVE NOT BEEN ABLE TO BUY PARTS FOR THIS TRANSMISSION FOR OVER 4 MONTHS SO VW IS VERY AWARE. THE ISSUE IS THE TRANSMISSION WILL NOT ALLOW THE CAR TO ACCELERATE SAFELY AT ALL TIMES. I WAS LEAVING A BUSINESS DRIVEWAY INTO A 5 LANE ROAD AND THE TRANSMISSION GOT STUCK IN 1ST OR 2ND GEAR. IT WOULD NOT ALLOW THE CAR TO GO MORE THAN 32 MPH W/RPM'S OVER 3.5. SHIFTING INTO NEUTRAL OR PARK AND BACK INTO DRIVE AT THE STOPLIGHT DID NOT WORK. I HAD TO USE THE HAZARD LIGHTS AND PULL INTO THE NEXT PARKING LOT SAFELY. TURNING OFF THE CAR AND TURNING IT BACK ON ALLOWED THE TRANSMISSION TO WORK AGAIN BUT I DO NOT TRUST DRIVING IT ON THE FREEWAY OR MERGING INTO HIGH SPEED TRAFFIC. THIS ISSUE IS VERY SIMILAR TO THE 2007-2009 RECALL AND I PURCHASED MY CAR IN NOVEMBER 2009 WITH A 2010 MODEL. I DID NOT HAVE ANY ISSUES W/MY TRANSMISSION UNTIL AFTER THE EPA FIX. I REPORTED TO THEM TWICE IT HAD ISSUES SHIFTING IN LOWER GEARS BETWEEN 28-32 MPH. THEY SAID WITHOUT A CHECK ENGINE LIGHT THEY COULD NOT HELP ME AND NOW 6 MONTHS LATER MY TRANSMISSION MECHATRONICS UNIT HAS FAILED. VW SAYS THEY WOULD COVER IT UNDER THE EPA FIX BUT ONLY OF THE CHECK ENGINE LIGHT IS ON. VW NEEDS TO RECALL THE TRANSMISSION SINCE THEY ARE AWARE IT IS 'FAULTY'. *JS

  8. Other or unspecified, Jun 14, 2018

    THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS NOT IN PARK ALLOWING THE VEHICLE TO ROLL IF ON A HILL. THIS IS ONGOING

  9. Service brakes, May 24, 2018

    INDICATOR LIGHT ON FOR ABS

  10. Other or unspecified, May 18, 2018, crash

    I WAS DRIVING MY VEHICLE ON THE HIGHWAY AROUND 9 OR 10AM IT WAS CLEAR AND SUNNY. TRAFFIC WAS MODERATE I WAS GOING ABOUT 45MPH. THE VEHICLE IN FRONT OF ME SLAMMED ON THERE BRAKES AND CAME TO A COMPLETE STOP. I WAS AT LEAST 3 OR 4 MAYBE MORE CAR LENGTHS BEHIND THEM WHEN I SAW THEM BRAKE. I WASN'T WORRIED ABOUT STOPPING AS I HAD PLENTY OF ROOM BUT WHEN I WENT TO SLOW DOWN I ENDED UP PUSHING MY BREAK PEDDLE ALL THE WAY DOWN COMPLETELY DOWN TO THE FLOOR, YET I WAS NOT BRAKING THAN AS I GOT CLOSER I TRIED TO SWERVE TO THE LEFT TO THE SHOULDER BECAUSE W WERE ON THE FAR LEFT INSIDE PANE THE CARPOOL LANE. WHEN I TRIED TO TURN THE STEERING WHEEL I SEEMED TO BE LOCKED I THEN TRIED TO TURN TO THE RIGHT AND AGAIN I WAS LOCKED. SO I BRACED FOR IMPACT BECAUSE MY BREAKS WERE NOT BRAKING AND I COULD NOT TURN M STEERING WHEEL TO AVOID THE ACCIDENT AND I ENDED UP SPAMMING INTO THE BACK OF THERE SUV GOING ROUGHLY 45MPH. MY SPEED NEVER SLOWED ANY. MY CAR WAS TOTALLED SPILLING RADIATOR FLUID ALL OVER THE ROADWAY. HE TO BE TOWED . I WAS ESSENTIALLY RENDERED HOPELESS UNABLE TO SLOW DOWN OR STOP AND UNABLE TO SWERVE NEITHER DIRECTION SO I OUL AT LEAST AVAPID HITTING THE CAR ON FONT OF ME. I WAS UNABLE TO AVOID THIS ACCIDENT THAT WOULD NOT HAVE BEEN EVEN THINKABLE HAD THE BRAKES NO LOCKED AND THE STEERING WHEEL NOT LOCKED. I WAS GIVEN A TICKET FOR REARENDING THEM. I A FEW MONTHS LATER DID A SEARCH AND FOUND THAT THIS JETTA HAD A RECALL STATING THE ABS SYSTEM MALFUNCTIONS YET I NEVER RECEIVED NOTICE . I TODAY CHECKED VIN NUMBER AND NOW IT STATES NO RECALL. PLEASE HELP. THIS ACCIDENT UAS CAUSED ME LOTS OF ISSUES. EVEN TODAY I STILL AM WITHOUT A VEHICLE ALMOST 1YR LATER. I DO NO HAVE PICTURES OR REPORTS TO UPLOAD BUT A STATE PATROL OFFICER DID DO A COLLISION REPORT YJAT IS AVAILABLE. I JUST DONT HAVE THE MONEY FOR A COPY.

  11. Power train, Engine, May 12, 2018

    WHEN DRIVING THIS VEHICLE IT WILL AT TIMES HESITATE AND STUMBLE SEVERELY TO THE POINT WHERE YOU WILL HAVE TO PULL OVER. NO CHECK ENGINE LIGHT OR CODES NOTED WHEN SCANNED. PROBLEM STARTED RIGHT AFTER VW TDI EMISSIONS FIXES. VW DEALER CLAIMS NO CONNECTION.

  12. Electrical system, May 9, 2018

    KEY CONSTANTLY GETS STUCK IN IGNITION SWITCH AND CAN'T TURN VEHICLE OFF. VEHICLE REMAINS RUNNING WHILE KEY WONT TURN IN OFF POSITION. HAD TO DISCONNECT BATTERY TERMINAL AND FUEL PUMP FUSE TO SHUT VEHICLE OFF. KEY STILL REMAINS STUCK IN IGNITION SWITCH.

  13. Other or unspecified, Apr 26, 2018

    WITH THE AUTOMATIC TRANSMISSION IN DRIVE THE KEY CAN BE REMOVED FROM THE IGNITION. IT HAS BEEN THIS WAY FOR YEARS. A FEW YEARS AGO THE CAR ROLLED BACK INTO A DRIVEWAY WALL CAUSING SOME DAMAGE AFTER DEPARTING THE CAR.

  14. Other or unspecified, Apr 20, 2018

    MY CAR WAS STATIONARY. I PUT MY KEY INTO THE IGNITION TO START THE CAR AND AT FIRST IT WOULDN'T TURN BUT THEN IT DID AND STARTED. DROVE FROM WORK TO HOME AND THEN PUT THE CAR IN PARK. TRIED TO TURN THE CAR OFF BUT THE KEY WOULD NOT TURN. CAR WAS STUCK ON AND RUNNING.

  15. Suspension, Power train, Apr 17, 2018

    WHILE WILL DRIVING 70 MPH ON I-96, LEFT FRONT STRUT/COIL/DAMPENER FAILED , THE COIL SPRING BECAME PARTIALLY OFFSET AND SEPARATED LATERALLY FROM THE REMAINING PORTION OF THE COIL. THE PORTION OF THE COIL OFFSET BEGAN RUBBING ON THE FRONT TIRE SIDEWALL. FORTUNATELY, I WAS LOCATED 5-7 MILES FROM HOME AND MY LOCAL VEHICLE REPAIR SHOP. A DANGEROUS AND POTENTIALLY VERY DANGEROUS DEVELOPMENT. SEE ATTACHED IMAGES..

  16. Suspension, Service brakes, Apr 4, 2018

    FRONT COIL SPRINGS SNAPPED, FRONT OF VEHICLE DROPPED, DAMAGED TIRE,....SAFETY ISSUE, IMMEDIATELY HAD DEFECTIVE PARTS REPLACED

  17. Service brakes, Mar 14, 2018

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ABS INDICATOR ILLUMINATED WITHOUT WARNING. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

  18. Other or unspecified, Mar 13, 2018

    I PURCHASED A USED 2010 VW JETTA IN 2016 WITH 52000 MILES. ONE MONTH AFTER PURCHASE I STARTED HAVING PROBLEMS WITH TRANSMITTION. I HAD IT DIAGNOSED BY VW DEALER IN JULY 2017

  19. Electrical system, Mar 11, 2018

    THE KEY IS STUCK IN THE ON POSITION WITH ENGINE RUNNING. HAD TO PULL RELAY TO STOP ENGINE. UNABLE TO REMOVE KEY FROM THE IGNITION SWITCH. DEALER CHARGES $600-$800 TO REPAIR.

  20. Power train, Mar 9, 2018

    2.5 L APPROX. 108,000 MILES. THE VEHICLE DOES A HARD SHIFT FROM 2 TO 3RD GEAR THEN FROM 3RD TO 4TH. ALMOST LIKE A HARD RESISTANCE THEN BUCKS. HAPPENS WHEN DRIVING AT A LOW RATE OF SPEED OR ON THE HIGHWAY.

  21. Service brakes, Mar 6, 2018

    SUDDENLY ONE DAY I SAW ABS BRAKE LIGHT IS ON , I TOOK THE CAR TO AUTHORIZED VOLKSWAGEN DEALER , AND THEY TOLD THAT ABS NEEDS TO BE REPLACED AND THE COST IS AROUND $3000. I SEARCHED IN INTERNET AND SAW VW IS REPLACING SOME DEFECTIVE ABS MODULE , I CONTACTED TO VW, USA AND THEY REFUSED TO DO SO AS MY VIN IS NOT THE CANDIDATE FOR RECALL BUT I SEE IN INTERNET MY MODEL AND MAKE AND YEAR IS THE CANDIDATE FOR RECALL . MY CASE NUMBER WITH VW IS 180087368

  22. Engine, Feb 13, 2018

    SECOND FAILURE OF INTAKE MANIFOLD. VW HAS ADMITTED TO A MANUFACTURING DEFECT BUT ONLY EXTENDED WARRANTY. HAD THE MANIFOLD REPLACED AT 50,000 MILES ROUGHLY. UNIT FAILED AGAIN AT 150,000 MILES. I DONT BELIEVE THEY ORIGINALLY FIXED THE PROBLEM. VW IS PLACING HIGH COST ON OWNERS TO REPLACE AFTER 120,000 MILES. REPAIR RUNS HIGHER THAN $800.00. FAILURE TO REPLACE THIS PART CAN DEEM THE CAR UNSAFE.

  23. Electrical system, Exterior lighting, Feb 11, 2018

    THE RADIO STOPPED WORKING COMPLETELY, WHICH SEEMS LIKE A COMMON PROBLEM. BUT IN ADDITION THE LIGHTS WERE MALFUNCTIONING FROM THAT POINT ON. 12 DIFFERENT ERROR WARNINGS APPEARED ON THE READOUT ABOUT DIFFERENT LIGHTS NOT WORKING. I CHECKED THE FUSES AND ALL OF THEM WERE OK, NOT BURNED. SEVERAL YEARS AGO I HAD ONE OF THE HEADLIGHTS INTERMITTENTLY NOT WORK. AT THAT POINT I CHECKED THE FUSES AND THERE WAS ONE FUSE THAT HAD A DEFORMED PLASTIC CAP, BUT THE METAL PART WAS STILL IN ONE PIECE. PART OF THE FUSE BOX IT WAS INSERTED IN WAS MELTED. THIS ALL HAPPENED WHEN I FIRST STARTED THE CAR. OBVIOUSLY I COULD NOT OPERATE THE CAR SINCE THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS WERE ALL AFFECTED. THE DIAGNOSTIC DISPLAY IN THE CAR ALSO SHOWED TO CHECK THE AIRBAGS AND STABILITY CONTROL.

  24. Electrical system, Jan 29, 2018

    THE KEY GETS STUCK IN THE IGNITION SWITCH AND IT WON'T TURN ON OR OFF.

  25. Electrical system, Dec 21, 2017

    TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. LITHIA AUTO STORE (7063 SOUTH VIRGINIA ST, RENO, NV 89511) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.