2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Electrical system, Nov 28, 2017
I HAVE PROBLEMS WITH THE BLINKERS, EMERGENCY FLASHERS, SUNROOF AND DOOR LOCKS COMING ON, NOT WORKING PROPERLY AND ADJUSTING ALL ON THEIR OWN. NOW MY RADIO IS NOT WORKING AT ALL. THERE ARE NO RECALLS ON ANY OF THIS ONLY WARRANTY EXTENSION IS ON THE SECONDARY AIR SENSOR. MOST HAPPENS VEHICLE IS ON OR OFF. PARKED OR RUNNING.
Electrical system, Other or unspecified, Engine, Oct 22, 2017
NOT ABLE TO TURN KEY IN THE IGNITION. SOMETIMES NOT ABLE TO START CAR. SOMETIMES NOT ABLE TO TURN CAR OFF.
Fuel/propulsion system, Oct 15, 2017
ENGINE STALLS OUT AS IF IT IS GETTING NO FUEL. IT HAPPENS WHEN IT IS STATIONARY, IN MOTION AND ON CITY STREETS ON OCCASIONS AND VERY DANGEROUS. SEEMS LIKE SOMETHING WRONG WITH THE FUEL PUMP.
Electrical system, Oct 3, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. AFTER OPERATING THE VEHICLE, THE RADIO FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO VOLKSWAGEN PRINCETON (902 STATE RD, PRINCETON, NJ 08540) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Electrical system, Sep 29, 2017
THE RADIO/BLUETOOTH/CD PLAYER COMPLETELY STOPPED WORKING WHEN THE IGNITION TURNED ON. IT HAD WORKED THE PREVIOUS DAY. I TOOK IT TO MY MECHANIC. IT IS NOT THE FUSE. IT NEEDS A COMPLETE NEW RADIO SYSTEM. I CALLED THE DEALER, BUT IT IS NOT COVERED UNDER WARRANTY. THE TOTAL WOULD BE $800+. AFTER CHECKING ON LINE, I FIND THAT THERE ARE MULTIPLE COMPLAINTS ON THIS SAME SUBJECT.
Air bags, Sep 20, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED VOLKSWAGEN OF PALM SPRINGS (67909 E PALM CANYON DR, CATHEDRAL CITY, CA 92234 (855) 996-5429) AND WAS INFORMED THAT A RECALL WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 97,500. *LN UPDATED 7/19/18*JB
Fuel/propulsion system, Sep 19, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BRANDON VOLKSWAGEN LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619 WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT PART OF THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/13/17 *BF
Power train, Sep 11, 2017
TRANSMISSION WENT OUT WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. GOT CAR CHECKED AND NEEDED A NEW TRANSMISSION AND TRANSMISSION MODULE. DID RESEARCH OF THIS MODEL AND MODEL YEAR AND IT'S AN ONGOING ISSUE WITH THE TRANSMISSION IN THIS CAR. IF THIS ISSUE ISN'T TAKEN CARE OF IT WILL EVENTUALLY CAUSE SERIOUS BODILY INJURY OR DEATH. HOW MANY LIVES NEED TO BE IN JEOPARDY IN ORDER FOR THIS TO BE RESOLVED. MY KIDS ARE VERY IMPORTANT TO ME AND I WANT THEM TO BE AS SAFE AS POSSIBLE. WHY DRIVE SOMETHING THAT'S NOT SAFE FOR ME OR MY KIDS.
Power train, Electrical system, Exterior lighting, Sep 7, 2017
THE LIGHTS ARE ALL CROSSED. THE LEFT TURN SIGNAL IS WEAKER ON THE DRIVER MIRROR. THE OVERHEAD LIGHTS SEEMED TO BE CROSSED. YOU TURN ONE OFF AND THE PASSENGER LIGHTS IN BACK COME ON. THE BLUETOOTH STOPPED WORKING. IT IS LIKE IT HAS A SHIRT IN IT. THIS IS WHILE DRIVING AS WELL AS STATIONARY IN CAR PORT.
Electrical system, Sep 7, 2017
TAKATA RECALL. I WAS IN THE MOUNTAINS OF NC CAMPING. MY JETTA WAS WORKING PERFECTLY FINE. I WENT TO START IT THE NEXT DAY AND THE RADIO WAS COMPLETELY DEAD. THE JETTA IS NOT VERY OLD. ALSO, THE BACK LEFT BREAK LIGHT AND FRONT RIGHT HEADLIGHT WAS NOT WORKING. THE BREAKLIGHT AND THE HEADLIGHT STARTED WORKING AS I WAS DRIVING IT, BUT THE STEREO HAS BEEN DEAD FOR ALMOST A WEEK NOW. THIS SHOULD NOT HAPPEN. I DID A SEARCH ONLINE AND HUNDREDS OF OTHER PEOPLE ARE HAVING THE SAME EXACT PROBLEM WITH THEIR RADIO IN THE SAME YEAR JETTA AS MINE. THIS SHOULD NOT BE HAPPENING AND I WISH VOLKSWAGEN WOULD TAKE CARE OF THIS PROBLEM AS IT IS PRETTY COMMON.
Fuel/propulsion system, Aug 31, 2017
OCCASIONALLY THE CAR WILL STALL AND SURGE CREATING A JOLT AT VARIABLE SPEEDS BUT ALWAYS WHILE IN MOTION. USUALLY WHEN ACCELERATING FROM IDLE BUT SOMETIMES DURING HIGHWAY DRIVING.
Structure, Aug 31, 2017
THE HEADLINER WAS SEPARATING FROM THE INSIDE ROOF OF THE CAR. IT WAS STARTING TO HANG DOWN. ALSO THE INTERIOR DOOR PANEL WAS COMING APART AND STARTING TO DISINTEGRATE. BOTH HAD TO BE REPLACED. VOLKSWAGON SAID OUT OF WARRANTY AND THEY CAN DO,NOTHING DESPITE MULTIPLE ONLINE COMPLAINTS OF SAME ISSUE.
Fuel/propulsion system, Aug 29, 2017
VEHICLE STALLS WHILE IN MOTION ON A STATE HIGHWAY BUT COASTING TO A STOP AT A TRAFFIC SIGNAL. CLUTCH PEDAL WAS FULLY DEPRESSED. HAS HAPPENED ABOUT 5 TIMES BETWEEN JULY 1, 2017 AND AUGUST 29, 2017. THIS VEHICLE IS A DIESEL. FUEL PUMP MIGHT BE LOOSING POWER. WEATHER WAS DRY. AIR AND FUEL FILTERS ARE NOT DIRTY. THEY WERE RECENTLY REPLACED.
Electronic stability control (ESC), Service brakes, Aug 27, 2017
ABS WARNING LIGHT ON, TRACTION CONTROL WARNING LIGHT ON AND BRAKE LIGHT FLASHING NHTSA RECALL BULLETIN # 16V913000 BRAKE ARE ACTING SPORADIC, PULSATING WHEN TRYING TO STOP. CITY DRIVING DOES NOT FELL SAFE. VW SAYS MY VEHICLE IS NOT COVERED AND IT IS THE EXACT MODEL IN THE BULLETIN REFERENCED ABOVE.
Fuel/propulsion system, Aug 1, 2017, crash
LATERAL SPACING BETWEEN ACCELERATOR AND BRAKE PEDAL TOO NARROW. THIS SITUATION CAUSES THE DRIVER TO PUSH THE ACCELERATOR PEDAL WHEN REQUIRING BRAKING. ON AT LEAST ONE OCCASION THIS CAUSED ME TO IMPACT A STATIONARY VEHICLE DIRECTLY IN FRONT OF ME. THIS IS A DANGEROUS CONDITION THAT IS AGGREVATED WHEN LARGER FOOTWEAR IS WORN, THIS CONDITION SHOULD BE INVESTIGATED, AS IT AN UNACCEPTABLE PRESENTS A SAFETY RISK
Vehicle speed control, Engine, Fuel/propulsion system, Jul 31, 2017
DRIVING ON INTERSTATE HIGHWAY FOR GREATER THAN 30 MINUTES, THERE WAS ONSET OF STRONG RAIN CONDITIONS AT ABOUT 30 MINUTES OF DRIVING TIME -- THE EPC LIGHT CAME ON AND THE ABILITY TO ACCELERATE WAS LOST. SYMPTOMS OF DOWNSHIFTING WERE NOTED JUST PRIOR TO ONSET OF ISSUE. DEPRESSING THE ACCELERATOR RESULTED IN RPM INCREASE WITH NO ACCELERATION IN RELATIVELY FAST TRAFFIC (>50MPH). WAS ABLE TO PULL OFF SAFELY AND SHUT VEHICLE OFF. VERY DANGEROUS SITUATION IN HIGH SPEED/STRONG RAIN CONDITIONS. EPC LIGHT TURNED OFF AFTER SHUTOFF AND RE-START, AND I ASSUMED A SLIP ON WET SURFACE. RESTARTED AND ATTEMPTED TO REJOIN TRAFFIC. TRAVELED LESS THAN 50 FEET AND EPC LIGHT RE-LIT WITH NO SLIP, FOLLOWED IMMEDIATELY BY LIGHTING OF THE 'CHECK ENGINE' LIGHT. SAME LACK OF ACCELERATION AND INCREASED RPM WITH DEPRESSING THROTTLE PEDAL WAS NOTED. TURNED OFF ENGINE ON SHOULDER AGAIN AND RESTARTED AFTER FIVE MINUTE PERIOD IN ATTEMPT TO GET HOME AND WAS ABLE TO VERY CAREFULLY/SLOWLY MERGE BACK INTO TRAFFIC WITH CHECK ENGINE LIGHT AND EPC LIGHT LIT FOR ENTIRETY OF TRIP HOME (>50 MILES). VEHICLE DROVE FOR ADDITIONAL APPROXIMATELY 50 MILES WITHOUT SYMPTOMS ONSET. VEHICLE CURRENTLY HAS APPROXIMATELY 50K MILES AND IS DRIVEN ONCE EVERY WEEK OR TWO WEEKS. ALL SERVICE IS PERFORMED REGULARLY. I RESEARCHED THIS SYMPTOM SET ONLINE, ONLY TO FIND HUNDREDS OF COMPLAINTS SIMILAR TO MINE ACROSS THE SPECTRUM OF VW MODELS INDICATING NO PRECISE DIAGNOSIS RELATIVE TO THESE SYMPTOMS COINCIDING WITH THOUSANDS OF DOLLARS OF REPAIRS IN ATTEMPT TO RECONCILE. I DO NOT CARE TO SPEND THOUSANDS OF DOLLARS ATTEMPTING TO REPAIR AN ISSUE THAT CANNOT BE IDENTIFIED USING A 'TRIAL AND ERROR' METHOD ON A VEHICLE THAT KBB VALUES AT LESS THAN 5K. BASED ON MY LIMITED RESEARCH, THIS VERY DANGEROUS ISSUE SHOULD BE SOME SORT OF RECALL. I HAVE RESEARCHED RECALLS ON MY PARTICULAR VEHICLE AND HAVE NOTED NOTHING RELATIVE.
Electrical system, Jul 26, 2017
"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." I GOT HOME FROM RUNNING ERRANDS. PARKED IN MY DRIVEWAY AND COULD NOT TURN CAR OFF. KEY WAS STUCK
Electrical system, Electronic stability control (ESC), Service brakes, Jul 15, 2017
THE ABS SYSTEM WENT OUT OF CONTROL, ALL OF THE SUDDEN THE LIGHTS ON THE DASHBOARD WHERE ON. THE CAR WAS IN MOTION WHEN THIS HAPPENED IT WAS A SCARY SITUATION! THERE IS A LOCAL VOLKSWAGEN NEAR MY HOUSE AND THIS PEOPLE SUGGEST ME TO CHANGE THE ENTIRE ABS PUMP, VACUUM PUMP AND THEY GOT THE NERVE TO CHARGE ME FOR THE CAR REVISION WHEN THEY KNEW THIS CAR IS ON RECALL.
Power train, Jul 8, 2017
WHEN STARTING FROM A STOP THE TRANSMISSION SLIPS INTO NEUTRAL AND THE CAR ROLLS UNPOWERED TO A STOP. IF THE ENGINE IS TURNED OFF AND TRANSMISSION IS SHIFTED TO "PARK" TO RESTART THE ENGINE IT IS THEN IMPOSSIBLE TO SHIFT THE TRANSMISSION OUT OF "PARK" INTO NEUTRAL OR ANY OTHER GEAR. WHENEVER THIS IS HAPPENING VARIOUS WARNING LIGHTS APPEAR ILLUMINATED ON THE WARNING PANEL-EG. "LOW WASHER FLUID" AND "TRACTION CONTROL WARNING." IN TRAFFIC THIS IS VERY DANGEROUS AND TO GET TO AN "OUTSIDE LANE" MAY BE IMPOSSIBLE. TO LOSE POWER WHEN STARTING FROM A STOP SIGN AND HAVING TO COAST TO A STOP IN THE LANE ONE HAS JUST ENTERED IS VERY DANGEROUS. TWICE WHEN TURNING LEFT WITH A LEFT-TURN GREEN ARROW THE TRANSMISSION FAILED AND I ROLLED TO A STOP, SHIFTED TO "PARK" TO RESTART THE ENGINE ONLY TO HAVE THE TRANSMISSION "LOCK-UP" IN "PARK" WITH ME UNABLE TO PHYSICALLY GET THE SELECTOR LEVER INTO "DRIVE." THIS CAR HAS BEEN SERVICED AT VW EVERY 10,000 MILES SINCE NEW AND AT 104,000 MILES I AM TOLD IT MAY NEED A NEW $7,000.00 TRANSMISSION. ON-LINE I SEE THAT THE "DSG TRANSMISSION " HAS BEEN RECALLED TWICE FROM 2006 TO 2016 FOR "SLIPPING INTO NEUTRAL." HOWEVER, VW CLAIMS THERE ARE NO RECALLS FOR MY VEHICLE AND WHEN I DO A NTSC VIN SEARCH I FIND NO SUCH PROBLEM LISTED. MY NEAREST VW SERVICE DEPARTMENT IS 45 MILES AWAY VIA INTERSTATE AND CITY DRIVING AND I AM AFRAID TO ATTEMPT DRIVING THERE FOR A DIAGNOSIS. LOCAL TRANSMISSION SHOPS ARE UNABLE TO SERVICE OR EVEN DIAGNOSE OR MEASURE THE FLUID LEVEL IN THE VW PROPRIETARY SEALED-UNIT.
Power train, Vehicle speed control, Jul 5, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE VEHICLE STOPPED WITHOUT WARNING. ON ONE OCCASION, THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED, INDICATING TO DEPRESS THE BRAKE PEDAL AND ACCELERATE AGAIN. ON ANOTHER OCCASION, WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE GEAR SHIFTER FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VORDERMAN VOLKSWAGEN (LOCATED AT 5811 CROSS CREEK BLVD, FORT WAYNE, IN 46818 (260) 489-7900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Latches/locks/linkages, Jun 28, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ALARM SOUNDED IN THE MIDDLE OF THE NIGHT. THE CONTACT NOTICED THAT THE KEY FOB AND MANUAL KEYS WERE ONLY LOCKING THE FRONT DRIVER SIDE DOOR AND NOT THE OTHER DOORS. THE VEHICLE WAS TAKEN TO THE BOMMARITO VOLKSWAGEN DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 72,950.
Other or unspecified, Jun 25, 2017
WE HAVE BEEN VICTIMS OF THE WELL KNOWN LONG STANDING IGNITION KEY STUCK ISSUE ON THESE VEHICLES. SHE STALLED THE CAR IN THE INTERSECTION THEN TRIED TO RESTART BUT THE KEY WAS STUCK. FORTUNATELY A COUPLE NICE GUYS HELPED HER PUSH IT OFF THE ROAD AND I WAS LATER ABLE TO GET THE KEY TO TURN AND GET THE CAR HOME. WHEN I GOT THE CAR HOME IT TOOK ME NEARLY 30 MINUTES TO TURN THE CAR OFF. VW HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME BUT THEY REFUSE TO FIX IT. SO I'M SPENDING YET ANOTHER WEEKEND FIXING THIS PIECE OF JUNK. GERMAN ENGINEERING IS JUST ANOTHER WAY TO SAY COLLECTION OF STUPID IDEAS. FOR EXAMPLE THEY TWIST THE HEADS OFF THE BOLTS THAT HOLD THE PROBLEMATIC SWITCH IN DURING MANUFACTURE. NO I'M NOT KIDDING FOLKS.
Electrical system, Engine, Jun 22, 2017
MY KEY HAS BEEN DIFFICULT TO TURN IN THE IGNITION TO START THE CAR RECENTLY. YESTERDAY I HAD THE SAME PROBLEM BUT THE CAR STARTED. AFTER DRIVING THE CAR THE KEY WOULD NOT TURN TO TURN OFF THE CAR. NO MATTER WHAT I CAN NOT GET THE KEY OUT OF THE IGNITION. I ONLY GOT THE MOTOR TO SHUT OFF BECAUSE MY SON KNEW TO PULL A FUSE AND THEN TAKE OFF A BATTERY CABLE. THIS IGNITION PROBLEM IS SERIOUS AND IS A SAFETY ISSUE IF YOU CAN'T TURN OFF THE CAR.
Service brakes, Jun 14, 2017
MY DAUGHTER HAS BEEN DRIVING HER 2010 JETTA SINCE JUNE 2010 (PURCHASED NEW). UNTIL THE END OF 2016 SHE COMPLAINED THAT HER CAR STARTED RUNNING UNSMOOTH, JERKY, THE VSC WARNING LIGHT ON/OFF RANDOMLY, UNABLE TO GO FASTER THAN 60 MPH ON THE FREEWAY WHILE THE CAR WAS SHAKING VIOLENTLY AND THE ENGINE REVVING AGGRESSIVELY. I VERIFIED HER CAR DRIVING CONDITION MYSELF. I WAS TRAVELING ABOVE 70 MPH ON A 65-MPH FREEWAY ZONE. SUDDENLY THE CAR STARTED TO SHAKE VIOLENTLY AS IF ALL WHEELS WERE SEVERELY OFF-BALANCED. IGNORING MY ACCELERATOR PEDAL, I COULD BARELY DRIVE ABOVE 45 MPH. I FELT VERY UNSAFE IN THE MIDDLE OF THE ROAD AND PREPARED TO BE HIT BY ANOTHER CAR AT ANY MOMENT. TO ACHIEVE A DESIRED QUICK BRAKE PEDAL RESPONSE ON VOLKSWAGEN VEHICLES, THE DESIGN ENGINEERS OPTED TO INCREASE THE ASSEMBLY INTERFERENCE BETWEEN THE BRAKE MASTER CYLINDER AND THE BOOSTER INSTEAD TO REDUCE THE BRAKE PEDAL TO THE MASTER CYLINDER PISTON TRAVEL RATIO. THEY REDUCED THE CLEARANCES FROM THE MASTER CYLINDER PISTON SEALS TO THE BRAKE FLUID SUPPLY/RETURN PORTS SO THAT THE CAR BRAKES CAN BE ACTIVATED WITH SHORTER BRAKE PEDAL STROKE. AS THE RESULTS, UNDER ASSEMBLY DIMENSIONAL TOLERANCE STACK-UPS, SOME CARS WERE BUILT WITH THE BRAKE FLUID SUPPLY/RETURN PORTS PARTIALLY OR FULLY COVERED BY THE PISTON SEALS AT THE VOLKSWAGEN FACTORIES. WHEN THE THERMALLY EXPANDED BRAKE FLUID CANNOT FLOW BACK TO RESERVOIR THROUGH THE FULLY COVERED SUPPLY/RETURN PORTS EASILY, THE FLUID WILL EXPAND BRAKE CALIBER PISTONS PUSHING THE BRAKE PADS AGAINST THE ROTORS RESULTING BRAKE DRAGGING. WHEN A MOVING CAR'S ENGINE CANNOT OVERCOME WITH THE BRAKE DRAGGING FRICTIONS, THE CAR DRIVER WILL LOSE HIS/HER CONTROL TO THE VEHICLE SPEED. THE O-RING SWELL DUE TO AGING MADE THE JETTA WORSE. HTTP://WWW.VW-RESOURCE.COM/ADJSTROD.HTML HTTP://BLOG.CARANDDRIVER.COM/WHAT-EXACTLY-DOES-VOLKSWAGEN-MEAN-BY-GERMAN-ENGINEERING-ANYWAY/
Electrical system, Jun 11, 2017
AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY PREMIUM 8 TOUCH SCREEN RADIO (SN: VWZ4Z7J3024044) STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS PRIOR TO THE FAILURE. I HAVE BEEN TAKING A GREAT CARE OF MY JETTA WHICH HAS VERY LOW MILES (33K) AND I NEVER HAVE HAD A RADIO FAIL IN ANY MY PREVIOUS CARS, ONE OF THEM WAS ALSO A VW CAR. MY LOCAL VW DEALERSHIP WANTS TO CHARGE ME $600 FOR A REFURBISHED RADIO PLUS $70 FOR THE INSTALLATION. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010-2011 MODEL YEAR. UNFORTUNATELY VOLKSWAGEN HAS DONE NOTHING TO ISSUE RECALL. THE CAR HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK BECAUSE OF THE RADIO AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.