2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Engine, Jun 7, 2017, fire
ENGINE OF MY CAR CAUGHT FIRE AFTER A SHORT DRIVE, LUCKILY MY DAUGHTER WAS ABLE TO PULL IT ON OUR DRIVE WAY AND MOVE AWAY SAFELY BEFORE ENGINE CAUGHT FIRE. WE HAD TO CALL FIRE DEPARTMENT TO PUT OFF THE FIRE.
Electronic stability control (ESC), Service brakes, Jun 6, 2017
BRAKES WILL LOCK AT TIMES. PEDAL WILL GO TO FLOOR AT TIMES. RECALL ISSUED FOR OTHER JETTAS WITH SIMILAR PROBLEMS, WHY NOT MINE?
Electrical system, Air bags, Service brakes, May 31, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.
Other or unspecified, Engine, Fuel/propulsion system, May 13, 2017
IGNITION SYSTEM KEEPS FAILING. CAR KEYS GET STUCK AND CAR WON'T TURN OFF AND HAVING A HARD TIME TUNING THE KEY TO START THE CAR. EACH TIME THE CAR IS PARKED AND THE STEERING LOCK IS DISENGAGED.
Fuel/propulsion system, May 13, 2017
WHILE DRIVING TO WORK ON A VERY BUSY INTERSTATE MY 2010 VW JETTA TDI HAD A CHECK ENGINE LIGHT COME ON, IMMEDIATELY FOLLOWED BY MY CAR STUTTERING AND SHUTTING OFF IMMEDIATELY. AFTER NEING TOWED TO THE DEALER, I WAS INFORMED THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED AND THAT THIS WAS A MAJOR ISSUES WITH VW DIESELS (ESP. YEARS 2009 & 2010). THE HPFP HAD BECOME SUCH A PROBLEM THAT THE MANUFACTURER EXTENDED THE WARRANTY FOR THE FUEL SYSTEM TO 120K MILES OR 10 YEARS. MY MILEAGE WENT OVER THE ALLOTTED AMOUNT BY 5K MILES BUT AFTER MANY CALLS TO VW CUSTOMER SERVICE THEY REFUSED ANY HELP, THEY WOULD NOT COVER THE $5,000 REPAIR, THE $3,000 IN PARTS OR ANYTHING. THEY REFUSED ANY TYPE OF HELP EVEN THOUGH THEY MOST CERTAINLY COULD HAVE ASSISTED ME. IT IS WELL KNOWN THAT THE FUEL PUMP IS POOR, EVEN THE REPLACEMENT PUMPS HAVE A HUGE FAILURE RATE YET VW DOES NOTHING TO ASSIST THEIR CUSTOMERS. THEY HAVE FAILED TO PRODUCE A HPFP THAT DOES NOT BREAK DOWN AND THEN THEY MAKE IT THE CUSTOMERS FAULT BY NOT RECALLING THE PART. THESE FUEL SYSTEMS SHOULD HAVE BEEN REPLACED AS A RECALL BEFORE THEY CAUSE THE CAR TO SUDDENLY STOP ON A BUSY INTERSTATE. I AM THANKFUL THAT I WAS NOT INJURED BUT I AM FURIOUS THAT I AM JUST ONE OF MANY THAT HAVE WENT THROUGH THIS AND BEEN OFFERED NO HELP. WE ARE LEFT TO PAY THE PRICE, ONE THAT RUNS ANYWHERE FROM $5,000-$9,000. THAT IS AN UNACCEPTABLE REPAIR COST TO A VEHICLE WITH UNDER 125K MILES, AND IT HAPPENS AS SOON AS 6K. THE ENGINEERS AT VW SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN, INABILITY TO CORRECT IT AND ABANDONMENT OF THEIR LOYAL CUSTOMERS. VW HAS SHOWN A COMPLETE DISREGARD FOR HUMAN LIFE BY FAILING TO PROPERLY ADDRESS THIS ISSUE.
Fuel/propulsion system, May 10, 2017
CAR SUDDENLY UNABLE TO ACCELERATE BEYOND 30 MPH. CAR GENTLY DRIVEN TO DEALERSHIP WHERE CAR DIED AND WAS UNABLE TO START. DEALERSHIP HAS INVESTIGATED AND FOUND METAL SHARDS FROM FUEL FILTER HAVE MIGRATED THROUGHOUT THE FUEL SYSTEM. COST OF REPAIR $5400. CAR IS PART OF VW BUYBACK PROGRAM. DEALER REFUSED TO BUY BACK VEHICLE WITHOUT REPAIR STATING VEHICLE MUST BE " ABLE TO GET TO DEALERSHIP ON ITS OWN'. I DROVE VEHICLE TO DEALER. DEALER REFUSES TO WORK WITH ME ON BUYBACK. NOW FORCED TO PAY FOR EXPENSIVE REPAIR. DEALER STATE REPAIR " EXPECTED DUE TO HIGH MILEAGE" I HAVE ALWAYS HAD HIGH MILEAGE VEHICLES AND HAVE NEVER BEFORE HAD METAL IN FUEL LINE DUE TO FUEL FILTER FAILURE.
Service brakes, May 7, 2017
2010 VW JETTA WITH 73K MILES EXPERIENCEING ISSUES WITH THE HYDRAULIC PUMP AND ABS SYSTEM. WHILE IN THE CAR IS IN MOTION, ENGAGEMENT OF THE ABS SYSTEM CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE. WHEN BRAKES ARE HIT, CAR VIOLENTLY PULLS FROM LEFT TO RIGHT OUT OF LANE BEYOND THE DRIVERS CONTROL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES TRYING TO DECELERATE WHILE DRIVING ON A HIGHWAY IN HIGH TRAFFIC SITUATIONS. SMOKE FROM TIRE BURN HAS OCCURRED FROM THE LOSE OF CONTROL. THANKFULLY NO ACCIDENT OCCURRED, BUT THAT WAS EXTREMELY LUCKY. IT IS AN EXTREMELY DANGEROUS CONDITION AND THE CAR IS UNDRIVEABLE WITH THIS ISSUE. NHTSA RECALL CAMPAIGN #16V913000 ISSUED ON 12/20/16 COVERS THIS MODEL AND YEAR VW FOR THIS EXACT ISSUE, HOWEVER, THE VIN NUMBER IDENTIFIED ABOVE IS NOT COVERED BY THE CURRENT RECALL. THE RECALL NEEDS TO BE EXPANDED TO COVER ADDITIONAL 2010 MODEL YEAR JETTA'S EXPERIENCING THE SAME HIGHLY DANGEROUS HYDRAULIC ABS ISSUE.
Air bags, Apr 28, 2017, crash
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED, BUT THEY DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP AT AN INDEPENDENT DEALER AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Exterior lighting, Apr 24, 2017
PASSAGE SIDE HIGH AND LOW BEAM , DRIVERSIDE DAYTIME RUNNING LIGHT, DRIVERSIDE REAR TAIL LIGHT, REVERSE LIGHT AND BRAKE LIGHTS ALL STOPPED WORKING CHANGED ALL BULBS STILL DIDN'T WORK PULLED F16 FUSE FUSE IS BURNT AND MELTED THE FUSE PORT. VW STATED IT WOULD NOT BE COVERED EVEN THOU IT WAS RECALLED FOR THE 2009 SAME MAKE AND MODEL. CALLED VW CARE AND EXPLAINED MY VEHICLES BUILD DATE STATED 12.09 MEXICO REFUSED TO COVER IT UNDER RECALL. EXPLAIN THAT MY VEHICLE IS NOT SAFE TO OPERATE.
Service brakes, Apr 24, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE ABS SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000.
Engine, Apr 18, 2017
THE GAS ENGINE CAR STALLS OUT WHEN STATIONARY, IN MOTION, ON CITY STREETS AND HIGHWAYS.I TURN IGNITION OFF THEN START THE CAR AGAIN AND GO ON TO MY WAY TO THE NEXT STALL. IT IS NOT BAD GAS AND MECHANICS AND DEALERSHIPS ARE STILL GUESSING WHAT WRONG.
Suspension, Mar 17, 2017
JANUARY 10,2017 HAD CAR TOWED TO DEALERSHIP. RIGHT REAR COIL SPRING BROKEN INTO 3 PIECES. LEFT REAR CRACKED. BOTH REPLACE UNDER EXTENDED WARRANTY W/$100.00 DEDUCT. CAR HAD 77,695 MILES. MARCH 13, 2017 CAR TOWED DUE TO LEFT FRONT COIL SPRING BROKEN COVERED UNDER EXTENDED WARRANTY W/$100. DEDUCT. I HAD THEM REPLACE THE RIGHT COIL SPRING AND THEY FOUND MOUNTING BRACKET BROKEN ALONG WITH BEARING. THIS WAS NOT COVERED UNDER EXTENDED WARRANTY, COSTING ME $532.01. MY COMPLAINT IS WHY WOULD THE SPRINGS BREAK LIKE THAT? I HAVE OWNED MANY CARS OVER THE YEARS AND I AM NOT ROUGH ON THEM. I AVOID POT HOLES AND MAN HOLE COVERS AS MUCH AS POSSIBLE, SO WHY HAVE 3 OUT OF 4 BROKEN AND THE BEARINGS AND MOUNT BREAK ON THE OTHER, ALL WITHIN 9 WEEKS OF EACH OTHER? THIS IS VERY COSTLY NOW AND I AM AN OLDER WOMAN AND I CAN'T AFFORD THESE REPAIRS. I AM NOT HAPPY WITH VW CAR.
Other or unspecified, Mar 3, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE WILL NOT TURN OFF. VEHICLE WAS STATIONARY WITH EMERGENCY BRAKE APPLIED.
Engine, Fuel/propulsion system, Feb 15, 2017
DIESEL FUEL FILTER IS CLOGGING UP AND WAS TOLD THAT IT REQUIRED REPLACEMENT AT A COST OF $7,000.00.
Other or unspecified, Engine, Feb 13, 2017
IN LATE 2016 I RECEIVED NOTIFICATION OF THE PENDING VOLKSWAGEN/AUDI DIESEL EMISSIONS SETTLEMENT. ABOUT 4 MONTHS AGO I I WENT THROUGH THE VERIFICATION PROCESS AND IT WAS DETERMINED THAT: 1-MY CAR IS IN THE BUY BACK GROUP 2-VW WILL PAY IT OFF AND 3-VW WILL GIVE ME $800 AND SOME DOLLARS FINALIZING THE TRANSACTION I HAVE HAD THIS CAR READY TO DROP OFF AND WAITING FOR 3 MONTHS. I AM NOW 2 PAYMENTS BEHIND AS I WAS EXPECTING FOR VW TO HONOR THEIR COMMITMENT, BUT HAVE NOT HEARD ANYTHING. VOLKSWAGEN IS APPARENTLY NOT DISPLAYING A SENSE OF URGENCY WITH THE BAD FAITH SHOWN BY DELAYING THIS PROCESS. I AM AWARE THAT THEIR CORPORATE REPRESENTATIVE AT OUR LOCAL DEALER HAS BEEN APPRISED OF MY SITUATION AND NOTHING HAS HAPPENED. CAN/WILL NHTSA 'COMPEL' THEM TO FOLLOW UP WITH THEIR AGREEMENT. I HAVE HAD A ;LOT OF TROUBLE WITH THE LOCAL DEALER AND HAVE FILED A BBB COMPLAINT ON THEM ALSO REGARDING THIS AND ANOTHER ISSUE. PLEAS HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Jan 23, 2017
AS WITH MOST OTHER 2010 VW JETTA OWNERS, MY RADIO HAS GONE OUT NOT ONCE BUT NOW TWICE. THERE IS AN ELECTRILCAL PROBLEM ON THE DRIVERS SIDE OF HTE CAR BECAUSE NOT ONLY DOES THIS HAPPEN BUT MY HEAD LIGHTS, RUNNING LIGHTS BURN OUT AT A MIND BLOWING RATE. IT IS A SAFETY ISSUE FOR MANY REASONS, MOST BEING THE FACT THAT MY HANDSFREE BLUETOOTH IS NOT FUNCTIONING NOW AND I DRIVE FOR MY JOB! THIS IS THE SECOND RADIO I WILL HAVE HAD TO REPLACE. RIDICULOUS.
Electronic stability control (ESC), Service brakes, Engine, Jan 19, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK FROM THE MOTOR ASSOCIATED WITH THE ENGINE, THE DRIVER SIDE LOW BEAMS SHORTED SEVERAL TIMES, AND THE SKID WARNING INDICATOR ILLUMINATED. ALSO, THE TRACTION WAS POOR AND THE SUSPENSION AND STEERING WERE LOOSE WHILE BRAKING. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Structure, Jan 7, 2017
WATER INFILTRATION: THERE WAS A CLASS ACTION SUIT WON AGAINST VW FOR WATER INFILTRATION FOR MODEL YEARS THROUGH 2009, WHICH FILED BEFORE THIS VEHICLE WAS MANUFACTURED. MINE IS A 2010, BUT MANUFACTURED IN 2009. I NOW HAVE THE EXACT SAME PROBLEM, BUT HAVEN'T FOUND ANY EVIDENCE A NEW CLASS ACTION SUIT WAS BROUGHT OR THAT THE COMPANY HAS VOLUNTARILY RECALLED THE VEHICLES FOR CORRECTION. THIS PROBLEM HAS RESULTED IN MY CAR TAKING IN ENOUGH WATER TO CREATE A 2" DEEP PUDDLE WHERE THE FRONT DRIVER AND PASSENGER PUT THEIR LEGS. WHILE I THOUGHT I HAD EXTRACTED ALL WATER AND DRIED OUT THE CAR, I RETURNED 3 WEEKS LATER TO FIND THE INTERIOR COMPLETELY COVERED WITH MOLD/MILDEW, WHICH CREATES A HEALTH HAZARD FOR MOST, AND PARTICULARLY ME SINCE I HAVE ALLERGIES TO SOME MOLDS. THE VEHICLE IS NOW PRETTY MUCH A TOTAL LOSS, AND IS VALUED AT $8000 - WHICH A RETIREE SUCH AS MYSELF CANNOT AFFORD TO LOSE. MY AUTO INSURANCE DOES NOT COVER THIS LOSS. THE COURT CASE IS: JOHN DEWEY, JACQUELINE DELGUERCIO, ET AL V. VOLKSWAGEN OF AMERICA, INC. ET AL. CASE NOS. 07-CV-2249-FSH-PS AND 07-CV-2361-FSH-PS (CONSOLIDATED)) THE FINAL DECISION WAS IN 2014, JOHN DEWEY, JACQUELINE DELGUERCIO, ET AL V. VOLKSWAGEN OF AMERICA, INC. ET AL. CASE NOS. 07-CV-2249-FSH-PS AND 07-CV-2361-FSH-PS (CONSOLIDATED)).
Power train, Electrical system, Jan 2, 2017
WHILE RECENTLY DRIVING THE VEHICLE THE GEAR INDICATOR IN THE INSTRUMENT PANEL BEGAN TO FLASH AND THEN DISAPPEARED, NO LONGER REVEALING WHAT GEAR THE CAR WAS IN WHILE IN FORWARD MOTION, AND CAR BEGAN TO LOSE MOMENTUM WHILE DRIVING AND BEGAN SOUNDING AND MOVING AS THOUGH THE CAR WAS PLACED IN NEUTRAL. UPON STOPPING THE CAR AND AGAIN ATTEMPTING TO DRIVE FORWARD, THE CAR ENGINE REVVED AS THOUGH IN NEUTRAL. HAD CAR TOWED TO DEALER WHERE THEY DROVE IT AND MENTIONED THE WIRING HARNESS LEAKING OIL/FLUID. I HAVE HAD THIS CAR AT THE DEALER 4 TIMES WITHIN A 6 MONTH PERIOD (MAY-NOV 2016) FOR PREVENTATIVE MAINTENANCE, AS I KEEP THIS CAR IN EXCELLENT CONDITION AND HAVE IT CHECKED THROUGHOUT THE YEAR TO PREVENT ISSUES FROM OCCURRING. DURING ALL THESE TIMES I HAD NO ISSUES UNTIL NOW, AS AGAIN, I WORK VERY HARD TO MAINTAIN THIS VEHICLE. I HAVE SINCE DONE MUCH RESEARCH ON THIS MATTER AND HAVE HAD AN OPPORTUNITY TO SPEAK WITH OTHER VW OWNERS WHO HAVE EXPRESSED HAVING VERY SIMILAR ISSUES WHICH FALLS IN LINE WITH THE ISSUED RECALL ANNOUNCED AUGUST 20, 2009. I HAVE RECORDS OF ALL SERVICE I HAVE HAD DONE FOR THIS AUTOMOBILE SINCE IT'S PURCHASE. I CAN EITHER MAIL OR FAX THE INFORMATION TO YOU FOR REVIEW. THANK YOU! *TR
Electrical system, Dec 27, 2016
OUT OF THE BLUE THE PREMIUM 8 TOUCH SCREEN RADIO STOPPED WORKING, NO WARNING OR INTERMITTENT PROBLEMS, PRIOR TO THE FAILURE. I HAD A MECHANIC CHECK THE RADIO FUSES AND NOTHING WAS BLOWN OR NEEDED REPAIR. EVERYTHING WAS NORMAL. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES ON VW FORUMS. EVEN THOUGH THIS A MAJOR INCONVENIENCE IT IS STILL COMPONENT, MUCH LIKE WINDSHIELD WIPERS THAT OU JUST EXPECT TO WORK. TIME IN THE VW FORUMS. THIS NEEDS TO BE PLACED/FIXED. I NEVER HAVE HAD A RADIO FAIL IN ANY PREVIOUS CAR. I AM REALLY REGRETING MY PURCHASE OF THIS SUB-PAR, POORLY ENGINERED VEHICAL.
Electrical system, Dec 27, 2016
I AM UNABLE TO CARRY REAR PASSENGERS (ADULTS OR KIDS) AS THE REAR DOOR DO NOT OPERATE CONSISTENTLY.I CONSIDER THIS A MAJOR SAFETY CONCERN. DEALER WANTS A LARGE AMOUNT OF MONEY TO REPLACE TWO REAR WIRING HARNESS AS WELL AS THE ELECTRONIC DOOR ACTUATORS. THIS SEEMS TO BE IMPROPER LACK IN THE WIRING HARNESS TO THE REAR DOORS. I HAVE NEVER HAD SO MANY ELECTRICAL PROBLEMS WITH A VEHICLE IS SHORT A PERIOD OF TIME. THIS REALLY NEEDS TO BE ADDRESS SO THAT NOBODY IS INJURED FORM A DOOR THAT WILL NOT OPEN FROM THE OUTSIDE OR INSIDE, INCONSTANTLY. I WILL HOLD BOTH NHTSA AS WELL AS VW IF A TRAGIC EVENT DOES UNFORTUNATELY DOES OCCUR. THIS ITEM HAS BEEN POSTED NUMEROUS TIME IN VE FORMUS. MY JETTA TDI HAS 156K MILES, AND IT MAKES NO DIFFERENCE TO WEATHER OR TIME OF DAY. THIS IS A PERSISTENT PROBLEM THAT DOES NOT EVER GO AWAY. PLEASE INVESTIGATE THIS MAJOR SAFETY CONSERN.
Power train, Electrical system, Dec 19, 2016
THE KEY WOULD NOT TURN IN THE IGNITION SWITCH, AND I WAS UNABLE TO TURN THE CAR OFF. THE CAR WAS STOPPED AND IN PARK. I HAD TO BRING THE CAR TO THE DEALER AND THEY TOLD ME THAT MY ONLY OPTION TO FIX THE PROBLEM WAS TO REPLACE THE IGNITION COMPONENT.
Electrical system, Dec 8, 2016
REAR ELECTRIC DOORS WILL UNLOCK CONSISTENTLY. DEALER RAN DIAGNOSTIC WHICH POINTS TO A FAULTY WIRING HARNESS. THIS SEEMS LIKE A PRODUCTION ISSUES AND NEEDS TO BE CORRECTED. END RESULT REAR DOORS CAN NOT BE OPENED UNLESS YOU USE THE INSIDE DOOR LEVER. FIRST RESPONDERS OR GOOD SAMARITANS WILL NOT BE ABLE TO PULL PEOPLE FROM THE REAR PASSENGER AREA. THIS HAPPENS INTERMITTENTLY VW FORUMS CITE SIMILAR PROBLEMS.
Fuel/propulsion system, Oct 15, 2016
WHILE ON A CITY STREET AT STOPPED AT A STOP LIGHT MY VW JETTA TDI MADE A FUNNY NOISE AND SHOOK. THEN IT ACTED LIKE IT WANTED TO STALL, THE GLOW PLUG LIGHT CAME ON. THE STOP LIGHT CHANGED AND I WAS ABLE TO PULL INTO A PARKING LOT. WHEN I PULLED INTO A PARKING SPOT BEFORE I COULD TAKE THE CARE OUT OF GEAR, IT STALLED. I WAS NOT ABLE TO GET THE CAR TO START AGAIN. I WAS TOLD BY VW OF SAN BERNARDINO THAT THIS WAS A KNOW ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE RECALL UPDATE WAS PREFORMED BACK IN 2014 TO PREVENT THE INCORRECT FUEL FROM BEING PLACED INTO THE VEHICLE. I AM A LONG TIME DIESEL OWNER AND HAVE NEVER PLACED THE INCORRECT FUEL INTO THE CAR. I BELIEVE THERE IS A DEFECT IN THE DESIGN OR MATERIAL RELATED TO THE HIGH PRESSURE FUEL PUMP.
Engine, Sep 27, 2016
MY WIFE'S 2010 JETTA 2.0T TSI EXPERIENCED AN ENGINE STALL AND COMPLETE LOSS OF POWER WHILE DRIVING AT APPROXIMATELY 40 MPH ON A STRAIGHT SECTION OF CITY STREET. THIS WAS A ROUTINE TRIP UNDER CLEAR WEATHER CONDITIONS. WITH NO TRAFFIC BEHIND HER, SHE SAFELY COASTED TO THE SIDE OF THE ROAD. AFTER WAITING 5-10 MINUTES SHE WAS ABLE TO RESTART THE ENGINE AND, WITH NO CHECK ENGINE LIGHTS APPEARING, DRIVE APPROXIMATELY FOUR MILES HOME. THE FOLLOWING MORNING, UPON STARTING THE ENGINE, MULTIPLE CYLINDER MISFIRES BEGAN OCCURRING AND THE ENGINE WAS IMMEDIATELY SHUTOFF AND THE CAR WAS TOWED TO THE DEALERSHIP FOR DIAGNOSIS. THE DEALERSHIP DISCOVERED THAT THE STALL WAS DUE TO THE TIMING CHAIN TENSIONER FAILING, WHICH ALLOWED THE TIMING CHAIN TO SKIP SIX TEETH ON THE CAMSHAFT AND THE VALVES TO CONTACT THE PISTONS RESULTING IN THE ENGINE SELF-DESTRUCTING. THEY RECOMMENDED A NEARLY COMPLETE ENGINE REPLACEMENT AT A COST OF OVER $8,000. THE CAR WAS PURCHASED BRAND NEW IN 2009 AND HAS BEEN MAINTAINED IMPECCABLY AS SPECIFIED BY VW. SPEAKING WITH THE DEALERSHIP ENGINE TECHNICIAN, WE LEARNED THAT THE TIMING CHAIN TENSIONER IS A KNOWN DEFECTIVE PART BY VW AND THAT IN 2011-2012, WAS REVISED SEVERAL TIMES IN AN ATTEMPT TO MITIGATE THE FAILURES. A TECHNICAL SERVICE BULLETIN WAS ISSUED BY VW TO DEALERSHIPS AND SERVICE DEPARTMENTS EXPLAINING THE ISSUE BUT NO NOTICES OR RECALLS WERE SENT TO CUSTOMERS INFORMING THEM OF THIS POTENTIALLY DEADLY COMPONENT FAILURE. I HAVE READ, BUT NOT INDEPENDENTLY VERIFIED, THAT VW HAS ISSUED A RECALL FOR THIS SPECIFIC COMPONENT IN EUROPE. SINCE THE BEGINNING OF 2016, AND OWING TO THE SIGNIFICANT SAFETY HAZARD, AS MANY AS THREE CLASS-ACTION LAWSUITS HAVE BEEN FILED AGAINST VOLKSWAGEN FOR THIS SPECIFIC COMPONENT FAILURE. WE ARE THANKFUL NO ONE WAS SERIOUSLY INJURED OR KILLED WHEN THE CAR STALLED DURING OPERATION, BUT NOW WE ARE FACING OVER $8,000 IN REPAIRS.