2012 Volkswagen Jetta

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.

Complaints by model year
  1. 526

Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.

Primary concernElectrical system144 reports · 27% of complaints
Owner complaints526Filed with NHTSA
Recall relationship8 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system144
  2. Other or unspecified111
  3. Engine88
  4. Fuel/propulsion system52
  5. Power train50
  6. Steering43
  7. Service brakes41
  8. Air bags35

Recalls and investigations

  1. Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020

    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

    Campaign 20E064000 on NHTSA.gov

  2. Other or unspecifiedSep 25, 2019

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

    Campaign 19V679000 on NHTSA.gov

  3. Electrical system, ignition, anti-theft, control moduleAug 22, 2019

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

    Campaign 19V615000 on NHTSA.gov

  4. Air bags, frontalAug 4, 2015

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

    A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

    Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

    Campaign 15V483000 on NHTSA.gov

  5. Suspension, rearOct 20, 2014

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

    The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

    Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

    Campaign 14V656000 on NHTSA.gov

  6. Engine and engine cooling, engineMar 7, 2014

    The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

    A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

    Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

    Campaign 14E007000 on NHTSA.gov

  7. Fuel system, dieselOct 3, 2011

    VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

    DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

    VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 11V490000 on NHTSA.gov

  8. Engine and engine cooling, exhaust systemSep 8, 2011

    VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.

    IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.

    DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

    Campaign 11E036000 on NHTSA.gov

Representative owner complaints: air bags

35 reports, newest first. Show all

  1. Air bags, Oct 6, 2024

    Clock spring went out and would have failed to deploy the airbags if i was in an accident. there was no notification that said it went out. NHTSA campaign number - 15V483000

  2. Electrical system, Air bags, Jan 13, 2023

    The contact owns a 2012 Volkswagen Jetta. The contact stated that while his daughter was driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic linked the failure to an electrical failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V483000 (Air Bags) however, the VIN was not included in the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was unknown.

  3. Air bags, Sep 7, 2021

    Unknown Car has been acting up First throttle body went now airbag, tire pressure, tracking, & other lights are on Cruise control won’t work when prompted etc.

  4. Air bags, Dec 22, 2020

    AIRBAG CORROSION FOUND BY DEALER.

  5. Air bags, Vehicle speed control, Service brakes, Dec 16, 2020

    WHEN STARTING MY 2012 VW JETTA, THE ABS LIGHT, BRAKE LIGHT, PASSENGER AIR BAG LIGHT COME ON ON THE DASHBOARD ALONG WITH A LONG BEEPING SOUND. THE SOUND EVENTUALLY STOPS BUT THE LIGHTS STAY ON. VEHICLE IS TRYING TO RUN THROUGH DIAGNOSTICS UPON STARTING (VEHICLE IS STATIONARY BUT LIGHTS REMAIN ON WHILE DRIVING) WHEN THESE LIGHTS COME ON. THE BRAKES ON THE VEHICLE ARE FINE AND DO NOT NEED TO BE SERVICED PER MECHANIC AND VW. PERSONAL MECHANIC ALONG WITH AUTHORIZED VW SERVICE PULLED THE FOLLOWING CODES: 01130 ABS OPERATION NOT A PLAUSIBLE SIGNAL, 01317 CONTROL MODULE, 01285 CLUSTER, 01486 SYSTEM FUNCTION TEST FAILURE. VEHICLE MILEAGE IS APPROXIMATELY 63K. ABS MODULE FAILURE HAS BEEN A KNOWN ISSUE WITH THESE VEHICLES AND THERE ARE TBS'S AND TECHNICAL TIPS FOR TROUBLESHOOTING AS WELL AS A RECALL FOR 2009-2010 JETTA'S. PROPERLY MAINTAINED VEHICLES SHOULD NOT REQUIRE ABS MODULE REPLACEMENTS AT 63K MILES. WAS ALSO TOLD THAT BY AUTHORIZED VW SERVICE THAT THIS VEHICLE ALSO HAS A LEAKY VACUUM PUMP. TOTAL COST OF REPAIRS: $2,636 FOR REPLACEMENT OF ABS MODULE PLUS TAX AND $1,036 PLUS TAX FOR REPLACEMENT OF THE VACUUM PUMP. NEITHER OF THESE PARTS SHOULD NEED TO BE REPLACED ON THIS 2012 VW JETTA WITH 63K MILES. THIS IS ABSURD. THERE SHOULD BE A RECALL ON THESE PARTS BECAUSE, ESPECIALLY WITH THE ABS MODULE, THEY ARE CLEARLY DEFECTIVE. YOU WILL FIND MANY CONSUMER COMPLAINTS ABOUT THE ABS MODULE ON THE WEB FOR THIS VEHICLE.

  6. Power train, Air bags, Engine, Nov 2, 2020

    AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOLE ENGINE SHIFTED FORWARD. NOW IT SOUNDS AS IF EVERYTHING ( MOTOR ) IS ABOUT TO FALL OUT THE VEHICLE .

  7. Air bags, Other or unspecified, Jul 16, 2020

    THE KEY IS GETTING STUCK AND CAN NOT BE REMOVED. CAN NOT TURN VEHICLE ON OR OFF BECAUSE THE KEY WILL NOT TURN. THE VEHICLE WAS STATIONARY ON A CITY STREET. THE OTHER PROBLEM IS THAT THE AIRBAG LIGHT IS CONTINUALLY ON.

  8. Electrical system, Air bags, Jun 13, 2020

    THE AIRBAG LIGHT WILL COME ON AND OFF INTERMITTENTLY WHILE DRIVING. AIRBAG SENSORS ARE MALFUNCTIONING. *TR

  9. Air bags, Wheels, Service brakes, Oct 29, 2019

    MY AIRBAG LIGHT CAME ON A COUPLE MONTHS AGO. I DON'T HAVE THE MONEY TO FIX IT AND THE CLOSEST VW DEALERSHIP IS ABOUT 80MILES FROM HERE. I DON'T KNOW IF THIS COULD BE A RECALL DEFECT OR WAS IT SOMETHING THAT I DID. I DO HAVE A CHILD AND I DON'T WANT ANYTHING TO HAPPEN. I DON'T GO OUT OF TOWN AS IT IS DUE TO MY TIRES LOSING AIR AND THE AIRBAG LIGHT BEING ON.

  10. Air bags, Jul 19, 2019, crash

    CAR REAR ENDED A WHITE VAN AND WHEN CRASHED THE AIRBAGS DID NOT DEPLOY. CAR I QUESTION WAS DRIVING AROUND 30-40 MPH. AIRBAG LIGHT DID GO OFF BUT ACTUAL AIRBAGS DID NOT DEPLOY. CRASH HAPPENED ON A CITY STREET WHILE I

  11. Air bags, Apr 23, 2019, crash

    I WAS INJURED IN A CAR ACCIDENT IN MY 2012 VW JETTA WHERE THE AIRBAGS SHOULD HAVE BEEN DEPLOYED BUT WERE NOT. PEOPLE INCLUDING POLICE AND INSURANCE COMPANIES WERE SURPRISED MY AIR BAGS DID NOT FUNCTION. LOOKING FURTHER INTO THE INCIDENT I FOUND OUT VIA INTERNET THAT THERE WAS A RECALL IN 2016 FOR THIS PROBLEM. HOWEVER, I WAS NEVER NOTIFIED (OF THE RECALL OR PROBLEM) AS THE OWNER OF THIS VEHICLE WHO PURCHASED THIS NEW FROM A VW DEALER. THIS OCCURRED ON THE FREEWAY WHEN MY CAR WAS COMING TO A COMPLETE STOP FOR BACKED UP TRAFFIC GOING UNDER 10MPH. I WAS REAR ENDED BY A VEHICLE GOING AT LEAST 35 MPH - PROPELLING ME INTO THE CAR SEVERAL FEET IN FRONT OF ME CAUSING A 5 OR 6 CAR PILE UP.

  12. Air bags, Mar 14, 2019

    THE AIR BAG SENSOR CAME ON DASH AND ALSO STATES AIR BAG OFF FOR PASSENGER SIDE OF CAR.

  13. Air bags, Aug 20, 2018

    AIR BAG LIGHT DONT TURN OFF.

  14. Air bags, Jul 3, 2018

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DEPRESSING THE HORN, IT FAILED TO SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE MECHANIC INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE CONTACT CALLED PRESTIGE IMPORTS VOLKSWAGEN AT 914-769-5100 (LOCATED AT 44 PLEASANTVILLE RD, PLEASANTVILLE, NY 10570), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER, BUT DID NOT GET AN ANSWER. THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

  15. Steering, Electrical system, Air bags, Jun 26, 2018, crash

    AIRBAG LIGHT CONTINUES TO STAY ON. I HAD AN ACCIDENT BACK IN 2014 AND THE AIRBAG NEVER DEPLOYED. THE STEERING COLUMN IGNITION SWITCH LOCKED AND MY KEY WAS STUCK WITH THE CAR STILL RUNNING ON IN A STATION PLACE. I WAS TRYING TO PARK THE CAR AND MY IGNITION SWITCH LOCKED AND WOULD NOT MOVED AND KEPT THE KEY LOCKED IN IT. I KEPT TRYING TO MOVE THE JIGGLE THE WHEEL AND TURN THE KEY BUT IT CAUSE THE KEY TO BREAK OFF IN THE IGNITION SWITCH. I HAD TO PAIR TO GET THE IGNITION SWITCH REPLACED AND THE KEY REPLACED. ALSO AFTER THAT THE HORN STOP WORKING AND I WAS TOLD IT WAS BECAUSE THE CLOCK SPRING HAD TO BE REPLACED. I PAID AGAIN TO HAD THE CLOCK SPRING REPLACED HOWEVER THE HORN NOW IS GOING IN AN OUT. THE HORN WILL SOUND OFF ONE DAY AND THEN FOR A COUPLE OF DAYS IT WILL NOT WORK. THIS HAPPEN ONLY 2 WEEKS AFTER GETTING THE CLOCK SPRING FIXED. ALSO THE HORN IS NOT LOUD IT BARELY MAKES A NOISE. NOW THE SENSOR LIGHT IS ON FOR THE ENGINE AND I WAS ALREADY TOLD THERE'S NOTHING WRONG WITH THE ENGINE.

  16. Steering, Air bags, Electronic stability control (ESC), May 1, 2018, crash

    TAKATA RECALL, ABS BRAKE LITE ON IN THE DASH. RECEIVED RECALL NOTICE ON STEERING COLUMN LOCK HOUSING

  17. Air bags, Apr 11, 2018

    THERE WAS A RECALL A COUPLE OF YEARS AGO ON MY VEHICLE REGARDING THE CLOCKSPRING. EVERY TIME I MADE A LEFT TURN IT WOULD MAKE A LOUD CRACKING NOISE, THE SHARPER THE TURN THE LOUDER THE SOUND. THE AIRBAG LIGHT APPEARED, THE SYSTEMS ON THE STEERING WHEEL DON'T WORK ANYMORE INCLUDING THE HORN. I HAVE CALLED VW TO SEE IF THEY'LL FIX IT, I SAID IT'S RELATED TO THE RECALL. THEY SAID IT WILL COST ~$150 JUST TO DO THE EVALUATION.

  18. Air bags, Mar 19, 2018

    GOT AN ERROR MESSAGE THAT THE PASSENGER SEAT AIRBAG ON MY CAR WAS STAYING OFF AT ALL TIME. I TOOK MY CAR TO THE LOCAL VW DEALER. THEY PERFORMED A DIAGNOSTIC ON MY CAR AND TOLD ME THAT THE CHILD SET RECOGNITION UNIT (J706) IS DEFECTIVE AND NEED TO BE REPLACED. SINCE MY CAR IS OVER THREE YEARS OLD THE WARRANTY WILL NOT COVER IT. I WOULD HAVE TO PAY $633.79 TO REPLACE IT. MY BROTHER HAS A VW TIGUAN AND THE SAME THING HAPPENED TO HIS CAR. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT LOTS OF VW OWNER WERE HAVING THE SAME ISSUE. FAILURE OF THE CHILD SET RECOGNITION UNIT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. VW SHOULD REPLACE THOSE DEFECTIVE UNITS FREE OF CHARGE.

  19. Air bags, Mar 12, 2018, crash

    TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE AFTER IT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

  20. Air bags, Seats, Service brakes, Dec 6, 2017

    AIRBAG, BRAKE, ABS LIGHTS ARE ON AND STAYS ON. 3 LOUD BEEPS WHEN TURNING ON THE CAR. RECEIVED RECALL NOTIFICATION BUT MY VIN DOES NOT SHOW RECALL WHEN LOOKED UP WHICH IS ALSO ALARMING. ACCORDING TO THE VW DEALER, THIS IS A FACTORY/ MANUFACTURER DEFECT (CHEAP PARTS FROM CHINA AND BAD INSTALLATION IS WHAT I TOLD) BUT THEY CANNOT FIX SINCE VIN IS NOT SHOWING UP IN THEIR SYSTEM. MY ENTIRE AIRBAG SYSTEM IS COMPLETELY SHUT DOWN AS WELL AS BRAKE SYSTEM. I AM IN A PANIC!!! BUT DEALER WILL NOT FIX FACTORY DEFECT AND IS CHARGING $1700-$2200 TO FIX. THIS IS ALARMING AS WELL AS UNFAIR TO CONSUMERS!!! THIS NEEDS TO BE ADDRESSED!!! PEOPLE COULD DIE BECAUSE OF THIS. AND THIS IS NOT AN UNDERSTATEMENT! CORRECT YOUR YOUR RECALL AND VIN TRACKING SYSTEM AND FIX MY CAR! THANK YOU.

  21. Air bags, Nov 27, 2017

    MY AIRBAG LIGHT CAME ON FOR NO APPARENT CAUSE. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE CLOCKSPRING CABLE AND SENT ME ON MY WAY. I WAS CHARGED OVER $400 FOR THIS. THAT SAME AFTERNOON THE LIGHT CAME ON AGAIN AND I TOOK IT BACK. AFTER 2 WEEKS THEY STILL HAVE MY CAR AND DON'T KNOW WHAT THE PROBLEM IS. I LOOKED UP INFORMATION ON YOUR SITE AND FOUND THAT OTHER JETTAS OF MY SAME YEAR HAD THIS PART UNDER RECALL. BUT WHEN I ASKED THE GUY AT THE GARAGE HE SAID MY CAR WAS NOT ON THE RECALL LIST. SO, I LOOKED ON YOUR SITE AGAIN AND SAW THAT 2012 JETTAS WERE IN FACT INCLUDED BUT IT DIDN'T APPEAR THAT MY SPECIFIC VIN NUMBER WAS INCLUDED. HOW CAN THIS BE POSSIBLE? I AM HAVING THE SAME TROUBLE WITH THE SAME PART AND DON'T FEEL I SHOULD HAVE PAID FOR THIS OR ANY FURTHER REPAIRS THAT MAY BE PENDING. MY QUESTION TO YOU IS, SHOULDN'T MY VIN NUMBER BE INCLUDED IN THIS RECALL?

  22. Air bags, Oct 20, 2017, crash

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS OPERABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT EXPERIENCED SEVERE PAIN IN THE KNEE, NECK, AND BACK AREAS. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

  23. Air bags, Oct 17, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED. THE CONTACT WANTED TO DOCUMENT CONCERNS REGARDING THE RECALL AND THE LACK OF PARTS AVAILABLE TO REPAIR THE VEHICLE. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *LN CONSUMER STATED DUE TO 2 CHILDREN AGES 3 AND 6 MONTHS, THE POTENTIAL FAILURE OF SAFETY AIRBAGS ARE CONCERNING AND SHOULD BE CORRECTED OR REPLACED ASAP. NO VIN AVAILABLE UPDATED 7/31/18*JB

  24. Air bags, Oct 6, 2017

    AIRBAG LIGHT CAME ON AND WILL NOT GO OFF. PRIOR THIS OCCURRENCE A WARNING LIGHT CAME ON THAT INDICATED SOOT IN MY FUEL TANK. ONCE THAT PROBLEM WAS SOLVED AFTER FOLLOWING INSTRUCTIONS FROM USER MANUAL, THEN THE AIRBAG LIGHT CAME ON AND REMAINS ON. THIS OCCURRED WHILE I WAS DRIVING ON THE FREEWAY.

  25. Air bags, Aug 15, 2017

    IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG.