2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints: electrical system
144 reports, newest first. Show all
Electrical system, Apr 24, 2018
THE KEY BECOMES DIFFICULT TO REMOVE OR STUCK IN THE STEERING COLUMN. THIS WAS IDENTIFIED ON MY 2012 VW JETTA IN 2015 AT 81K MILES AND RECOMMENDED TO BE REPLACED BY A VW DEALERSHIP. AT THE TIME, I WAS UNABLE AFFORD THE REPLACEMENT COST. THIS HAS HAPPEN THROUGHOUT MY TIME OWNING THE CAR (TYPICALLY IN THE WARMER MONTHS). I EXPERIENCE THE ISSUE WHERE THE KEY BECAME STUCK YESTERDAY. WHEN I GOT HOME YESTERDAY I RECEIVED A LETTER FROM VW STATING THAT THIS IS A KNOWN-ISSUE AND THAT THEY ARE EXTENDING THE WARRANTY COVERAGE TO 10 YEARS OR 100KM MILES TO COVER THIS ISSUE. MY CAR HAS 130K MILES ON IT NOW AND I JUST SPOKE WITH VW AND HIGHLIGHTED THAT A VW DEALERSHIP IDENTIFIED THE ISSUE IN SEPTEMBER 2015 (81K MILES) WHEN THE CAR WOULD HAVE BEEN COVERED UNDER THIS EXTENDED WARRANTY. THEY TOLD ME BECAUSE I CHOSE NOT TO PAY FOR THE REPAIR THEN, THERE WAS NOTHING THEY COULD DO NOW. THIS IS EXTREMELY FRUSTRATING. VW DID NOT JUST DECIDE THIS MONTH THAT THIS WAS AN ISSUE AND SHOULD PAY FOR THESE REPAIRS AS THE EXTENDED WARRANTY DOESN'T DO ENOUGH AS MANY CARS ARE PROBABLY WELL BEYOND IT.
Electrical system, Jan 19, 2018
KEY IS STUCK IN IGNITION WHEN CAR IS PARKED, CAR WILL NOT TURN OFF.
Electrical system, Nov 26, 2017
KEY GETS STUCK IN IGNITION AND CANNOT BE REMOVED. VEHICLE IS IN PARK. STEERING WHEEL IS NOT LOCKED AT THIS POINT. ENGINE CAN BE TURNED OFF, BUT KEY CANNOT BE REMOVED. VOLKSWAGEN HAS REPLACED IGNITION LOCK CYLINDER BUT PROBLEM REAPPEARS.
Electrical system, Sep 2, 2017
KEY STUCK IN IGNITION. AFTER ARRIVING HOME AND PARKING AFTER A NORMAL DRIVE, I WAS UNABLE TO TURN KEY TO OFF POSITION WITH ENGINE RUNNING. HAD TO STALL ENGINE WITH CLUTCH TO STOP IT. AFTER 10 MINUTES OF JIGGLING, TAPPING, TWISTING WITH NO RESULT, I FOUND THAT HOLDING THE KEY IN THE START POSITION AND ALLOWING IT TO SNAP BACK WOULD FREE IT UP. THIS BEHAVIOR CONTINUED WITHOUT EXCEPTION FOR TWO DAYS UNTIL I COULD GET IT TO THE DEALER. DIAGNOSIS "IGNITION LOCK HOUSING INTERNALLY BINDING". THEY REMOVED AND REPLACED VOLKSWAGEN PART # C6-905-841 "STEERLOCK" AND THE PROBLEM WAS RESOLVED. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH A VARIETY OF VW VEHICLES, WITH HUNDREDS OF REPORTS IN ONLINE FORUMS.
Electrical system, Aug 22, 2017
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
Steering, Electrical system, Aug 19, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE
Electrical system, Aug 16, 2017
THE KEY GETS STUCK IN THE IGNITION SWITCH WHEN TRYING TO TURN THE CAR OFF
Electrical system, Other or unspecified, Aug 10, 2017
ENGINE LIGHT COMES ON AND OFF FROM TIME TO TIME AT RANDOM TIMES. IT COMES ON AND OFF WHEN DRIVING AND WHEN PARKED.
Steering, Electrical system, Aug 2, 2017
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE
Electrical system, Other or unspecified, Engine, Aug 1, 2017
THE KEY WILL NOT COME OUT OF THE IGNITION. WE HAVE TRIED EVERYTHING POSSIBLE AND VW SAID THIS IS A KNOWN ISSUE BUT WONT RECALL AND HAVE TO PAY 1000+ TO FIX. WHAT IF SOMETHING HAPPENED WITH MYSELF OR KIDS IN THE CAR AND NEEDED TO GET THE KEYS OUT!
Electrical system, Jul 31, 2017
WHEN MY CAR IS ON, I CANNOT TURN THE KEY IN THE IGNITION TO TURN THE CAR OFF. I WAS TOLD THIS IS AN EXTREMELY COMMON PROBLEM IN JETTAS. THE CAR IS JUST UNDER 5 YEARS OLD, LESS THAN 80,000 MILES ON IT. I'VE LEARNED THAT VW KNOWS ABOUT THE PROBLEMS, BUT WON'T RECALL TO FIX THE PROBLEMS THAT HAPPEN IN SO MANY JETTAS. IT IS NO COINCIDENCE, AND VW SHOULD BE RESPONSIBLE.
Electrical system, Jul 30, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WONT MOVE OR TURN OFF THE ENGINE NO MATTER WHAT I DO, AND I AM NOT ABLE TO TURN THE CAR OFF!! I TRIED FOR OVER AN HOUR AND FINALLY HAD TO DRIVE TO DEALER - THEY WERENT ABLE TO GET THE KEY TO TURN OFF THE ENGINE EITHER AND HAD TO POP THE HOOD AND PULL WIRES.
Electrical system, Vehicle speed control, Jul 21, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT MERGED THE VEHICLE TO THE ROAD SHOULDER TO A COMPLETE STOP. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE FAILURE FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (WALLEN AUTO II IN MICHIGAN CITY, INDIANA) FOR DIAGNOSTIC TESTING AND THE ACCELERATOR PEDAL WAS REPLACED TWICE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Steering, Electrical system, Jul 17, 2017
"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."
Electrical system, Other or unspecified, Engine, Jul 11, 2017
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF ENGINE. THIS HAS BEEN HAPPENING FOR WEEKS. WHEN IT FIRST STARTED IT WAS ONLY ONCE AND AWHILE BUT NOW EVERY TIME I PARK MY CAR IT TAKES ME TWENTY OR MORE MINUTES TO TRY AND GET MY KEYS OUT AND TURN OFF ENGINE.
Electrical system, Jul 9, 2017
KEY STUCK IN IGNITION, UNABLE TO TURN OFF ENGINE ONLY BY RELEASING THE CLUTCH IN FIRST GEAR. PROBLEM HAPPENS ALL THE TIME BUT I HAVE BEEN ABLE WIGGLE IT OUT, HOWEVER NOW ITS STUCK FOR SURE!
Electrical system, Jul 7, 2017
IGNITION LOCKS UP PREVENTING KEY FROM BEING RELEASED OR ENGINE TURNING OFF. AFTER INSPECTION VW CAN FIND NO FAULT BY DRIVER, BUT NOT COVERED UNDER WARRANTY. REQUIRED IGNITION PARTS REPLACEMENT.
Electrical system, Structure, Service brakes, Jun 30, 2017
CAR IS SERVICED AT VW DEALER EVERY 10,000 MILES. AT 70,000 MILES THEY TELL ME MY REAR SIDE DOOR HINGES ARE RUSTED AND NEED REPLACEMENT AT MY COSTS. WHY WOULD DOOR HINGES RUST AWAY? WHEN IT DOES RAIN WHEN I OPEN THE REAR DOORS, WATER DOES POUR OUR THE BOTTOM OF DOOR.. POOR GERMAN ENGINEERING DESIGN? 2ND PROBLEM: THEY TELL ME MY EMERGENCY/PARKING BRAKE CABLE, ETC., IS RUSTED AWAY. ANOTHER ENGINEERING PROBLEM? AGAIN I'D HAVE TO PAY. 3RD PROBLEM: AT 73,000 MILES MY REAR HATCH WILL NOT OPEN. BROUGHT IT IN AND THEY SAY IT'S THE ELECTRONIC PART THAT WENT BAD. ENGINEERING? I PAID FOR REPAIR. I BOUGHT THE CAR NEW AND IT'S ONLY 5 YEARS OLD.
Electrical system, Jun 18, 2017
VEHICLE WILL NOT TURN OFF. KEY GETS STUCK IN IGNITION SWITCH AND YOU CANNOT TURN OFF VEHICLE OR REMOVE KEY. DEALER SAYS THIS IS COMMON AND ONCE IT STARTS HAPPENING, YOU CANNOT TURN OFF THE ENGINE ROUTINELY. TO FINALLY TURN IT OFF, YOU HAVE TO USE TREMENDOUS FORCE AND IF THAT DOESN'T WORK, DRIVE THE VEHICLE AROUND FOR A BIT AND THEN TRY AGAIN.
Electrical system, Jun 17, 2017
KEY STUCK IN ON OR OFF POSITION - CAN'T TURN CAR OFF. CAN'T TURN IT ON. PLEASE LOOK AT THE COMPLAINTS UNDER UNKNOWN/OTHER - THERE ARE 38 OTHER COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION IN EITHER THE ON OR OFF POSITION. PEOPLE DON'T REALIZE IT FALLS UNDER ELECTRICAL. I CAN'T TURN MY CAR ON HALF THE TIME AND CAN'T TURN IT OFF OTHER TIMES. THE KEY IS JUST STUCK IN THE IGNITION SWITCH AND NOTHING I DO WILL MAKE IT MOVE. IT'S JUST BEEN TOWED TO THE SHOP FOR THE LAST TIME! VW KNOWS ABOUT THIS, THE DEALERS KNOW ABOUT THIS. IT'S DANGEROUS! WHAT AM I SUPPOSED TO DO WHEN I COME OUT OF A MALL IN THE DARK AND MY KEY WON'T TURN IN THE LOCK? OR WHEN I GO TO PARK SOMEWHERE AND THE CAR WON'T TURN OFF IN THE 92-DEGREE HEAT. I AM A SINGLE WOMAN AND THIS IS EXTREMEMLY DANGEROUS. IMAGINE IF THER ARE CHILDREN IN THE CAR AND YOU CAN'T TURN IT OFF? I'VE TRIED EVERYTHING EVERYONE ELSE HAS TRIED AND NOW I'M GOING TO TRADE THE CAR IN. BUT SOMEOE NEEDS TO DO SOMETHING ABOUT THIS. THE DEALER (AND MULTIPLE WEBSITES) SAY IT'S THE IGNITION CYLINDER AND VERY COMMON WITH THESE CARS. DEALERS WANT $600 AND UP TO FIX IT. AND SOME PEOPLE HAVE REPLACED THEIRS MORE THAN ONCE. THIS HAS BEEN GOING ON FOR NEARLY A YEAR WITH MY CAR. MY CAR ONLY HAS 70,000 MILES ON IT. THERE ARE OTHERS WITH EVEN FEWER MILES. WHY IS NO ONE PAYING ATTENTION TO THIS??? READ THE COMPLAINTS UNDER UNKNOWN/OTHER - THIS IS A VERY VERY COMMON COMPLAINT WITH THESE VEHICLES AND VERY DANGEROUS. WHERE IS THE RECALL?????
Electrical system, Jun 13, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Electrical system, May 23, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I HAD THE IGNITION CYLINDER REPLACED BY THE THE DEALER TWO YEARS AGO AND RECENTLY I'VE BEEN EXPERIENCING THE SAME PROBLEM ALL OVER AGAIN. THIS WILL BE MY 3RD IGNITION CYLINDER FOR THE PAST 6 YEARS IF I GET THIS FIXED BY THE DEALER.
Exterior lighting, Electrical system, Apr 4, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN WOULD NOT SOUND AND THE HEADLAMPS WOULD NOT ILLUMINATE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED, BUT THE HEADLAMPS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Electrical system, Mar 16, 2017
THE KEY FOR MY JETTA WILL NOT COME OUT OF THE IGNITION. THIS IS A RECURRING PROBLEM IN MANY VOLKSWAGENS AND PRESENTS A SAFETY RISK IF I AM NOT ABLE TO TURN OFF MY CAR. THIS HAPPENS EVERY SINGLE TIME I TRY TO TURN OFF MY CAR.
Electrical system, Feb 26, 2017
I WAS NEITHER ABLE TO TURN OFF MY CAR, NOR TO REMOVE THE KEY FROM THE IGNITION. WITH THE KEY IN THE IGNITION, IT IS NOT POSSIBLE TO LOCK THE CAR FROM THE OUTSIDE. LEAVING AN UNLOCKED, RUNNING CAR JUST TO BE ABLE TO PROCURE THE SPARE KEY IN THE HOPES THAT THE CAR COULD AT LEAST BE LOCKED BY UTILIZING THE SECOND KEY ARE SIGNIFICANT SAFETY RISKS. FURTHERMORE, THIS INCIDENT HAPPENED LATE ON A WEEKEND NIGHT, NOWHERE NEAR THE SPARE KEY, RENDERING ME INCAPABLE OF TAKING THE CAR TO A DEALERSHIP WITHIN A REASONABLE TIME, FORCING ME TO LEAVE AN UNLOCKED CAR RUNNING FOR MANY HOURS. RUNNING EVENTUALLY OUT OF OPTIONS TO STAY WITH THE CAR, THE KEY BROKE OFF IN A LAST DESPERATE ATTEMPT TO TURN OFF THE CAR. LIVING IN A MAJOR CITY WITH MANY UNSAFE NEIGHBORHOODS UNDERLINES THE IMPORTANCE OF BEING ABLE TO START AND TURN OFF A VEHICLE WHEN NEEDED, AS WELL AS TO LOCK THE VEHICLE TO KEEP ITS PASSENGERS AND CONTENTS SAFE AT ALL TIMES.