2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints: electrical system
144 reports, newest first. Show all
Electrical system, Jan 12, 2016
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN AND SECURITY SYSTEM DID NOT FUNCTION WHEN ATTEMPTING TO LOCK THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ATTEMPTED TO REPLACE THE SPARKS PLUGS ON FOUR DIFFERENT OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 69,868.
Electrical system, Nov 12, 2015, crash
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE HORN MALFUNCTIONED AND FAILED TO ALERT THE OTHER PERSON. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Electrical system, Exterior lighting, Nov 9, 2015
BOTH OF THE LOW-BEAM HEADLIGHTS STOPPED WORKING AS I WAS DRIVING HOME ON A UNLIT HIGHWAY AT NIGHT. THE DAYTIME RUNNING LIGHTS WORKED WHEN I TURNED OFF THE HEADLIGHTS, AND THE HIGH-BEAM HEADLIGHTS WORKED WHEN I TRIED USING THEM. THE NEXT MORNING I REPLACED BOTH LOW-BEAM HEADLIGHTS AND THEY STILL DO NOT WORK.
Electrical system, Oct 21, 2015
VEHICLE HAS 38,000 MILES, WE'RE THE ORIGINAL OWNER, HORN BECAME INTERMITTENT, THEN STOPPED WORKING. WE TOOK IT TO THE VW DEALER IN BRANDON, FL. THEY SAID THERE'S A RECALL ABOUT TO BE ANNOUNCED IN NOVEMBER THAT WILL COVER THE HORN, AND THE POTENTIAL FOR AN AIRBAG EARNING LIGHT. WE'RE LEFT WITH MAJOR SAFETY HAZARD WITH NOT HAVING A HORN. THE DEALERSHIP SAID IT WOULD COST OVER $2000.00 TO FIX, THEY WON'T HAVE THE PARTS UNTIL THE RECALL IS SENT. THIS CAN'T BE RIGHT AND FEEL WE'RE BEING PUT AT RISK WHILE THEY FIGURE OUT WHAT THEY WANT TO DO.
Electrical system, Oct 11, 2015
2012 JETTA TDI. HORN INTERMITTENT AND ABOUT THE SAME TIME MY MOON ROOF STOPPED WORKING. AS A MILITARY MEMBER STATIONED NEAR SEOUL, SOUTH KOREA, I WAS IN HEAVY TRAFFIC AND SOMEONE PULLED OUT IN FRONT OF ME EVEN THOUGH I WAS A LOW SPEED I STILL HAD TO SMASH ON THE BRAKES CAUSING THE ANTI-SKID SYSTEM TO WORK. AS SOON AS THEY PULLED OUT IN FRONT OF ME I WAS PRESSING THE HORN AND NOTHING HAPPENED. I BELIEVE THIS IS A MAJOR SAFETY DEFECT WITH MANY PEOPLE HAVING ISSUES WITH FAULTY HORNS/WIRING, ESPECIALLY FOR A CAR WITH LESS THAN 50K MILES ON IT. (CONVENIENTLY OUT OF WARRANTY). I AM AWARE OF THE RECALL ON THE HORN FOR THE 2011 MODELS, OBVIOUSLY THEY DIDN'T RESOLVE THE PROBLEM WHEN BUILDING THE 2012 MODEL. IN SEOUL I FEEL THE NEED TO USE MY HORN DAILY AS THERE ARE OVER 150 ACCIDENTS A DAY JUST IN THE SEOUL AREA. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE COVERED BY VW.
Electrical system, Other or unspecified, Oct 9, 2015
THE KEY LOCKS IN THE IGNITION WHILE THE CAR IS RUNNING AND IN PARK, WILL NOT DISENGAGE TO TURN THE CAR OFF (STEERING WHEEL NOT LOCKED). I WAS UNABLE TO TURN MY CAR OFF. THIS FIRST OCCURRED WHILE I WAS PARKED IN A PARKING LOT (NO DANGER). AFTER THE DEALERSHIP FORCED THE KEY, I HAD TO PULL OVER TO THE SHOULDER ON A HIGHWAY FOR A FLAT TIRE AND WAS UNABLE TO TURN THE CAR OFF. I COULD NOT CHANGE THE TIRE SAFELY AND COULD NOT GET THE CAR TOWED AS I COULD NOT TURN THE ENGINE OFF. I HAD TO SIT AT THE SIDE OF A HIGHWAY UNTIL MY CAR STALLED FROM RUNNING OUT OF GAS, UNTIL I COULD SAFELY HAVE THE CAR TOWED. NO LOCKSMITH WAS ABLE TO CORRECT THE IGNITION LOCK, AS IT IS AN ELECTRONIC LOCK IN THE KEY HOUSING. I SEE MULTIPLE COMPLAINTS LISTED WITH NHTSA REGARDING THE SAME ISSUE WITH VW CARS, AND MANY SPECIFICALLY FOR JETTAS, AND 2012 JETTAS.
Electrical system, Sep 5, 2015, fire
THE FIRST TIME MY RADIO CAUGHT ON FIRE, IT WAS THE SUMMER OF 2014. MY CAR WAS PARKED IN A PARKING LOT WHILE I WAS AT WORK. WHEN I ENTERED THE CAR TO DRIVE HOME, I TURNED STARTED THE VEHICLE AND THERE WAS A EXTREMELY LOUD SOUND, MUCH LIKE AN EXPLOSION. THE MIDDLE DASH WHERE THE RADIO IS LOCATED BEGAN POURING SMOKE. AFTER THE INCIDENT, I CONTACTED THE DEALERSHIP, WHO "FIXED" THE PROBLEM (THEY REPLACED THE STOCK RADIO FOR ANOTHER VW STOCK RADIO). SPRING OF 2015, THE SAME EXACT THING HAPPENED. MY CAR WAS PARKED AT WORK, I STARTED THE CAR AND THE RADIO BEGAN POURING SMOKE. I AGAIN, HAD THE ISSUE "FIXED" BY THE DEALERSHIP. AUGUST 2015, AGAIN THIS HAPPENED AND SEPTEMBER 2015 AGAIN. WHEN I INSISTED THAT VW MUST FURTHER INVESTIGATE THE UNDERLYING ISSUE, THEY CLAIMED TO HAVE FIXED THE PROBLEM AFTER THE AUGUST 2015 INCIDENT. WITH THIS INCIDENT NOT ONLY DID THE RADIO BURN OUT, MY BATTERY WAS DRAINED OUT. THE EXPLANATION I WAS GIVEN WAS THAT THE POWER LINE TO THE RADIO WAS NOT SHUTTING OFF, THEREFORE THE RADIO WAS OVERHEATING AND THE BATTERY WAS BEING DRAINED. WITH THIS PARTICULAR INCIDENT, I RECEIVED MY CAR BACK ON A MONDAY AND THE RADIO AGAIN CAUGHT FIRE AND BURNED OUT ON THE FRIDAY OF THAT SAME WEEK.
Electrical system, Aug 25, 2015
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC WARNING LIGHT ILLUMINATED AND THE ACCELERATOR PEDAL FAILED TO RESPOND EACH TIME THE FAILURE RECURRED. THE CONTACT INDICATED THAT THERE WAS A DRASTIC REDUCTION IN SPEED. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF MULTIPLE TIMES IN ORDER TO RESET THE EPC CODE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000.
Electrical system, Jul 27, 2015
ON SEVERAL OCCASIONS THE IGNITION WILL NOT TURN OFF. THE KEY IS STUCK IN THE ON POSITION AND CAN NOT BE REMOVED. ON ONE OCCASION IT TOOK OVER 7 MINUTES TO REMOVE THE KEY. THIS MAY NOT SEEM LIKE A LONG TIME, BUT SIT IN YOUR CAR AFTER PARKING THEN TIME 7 MINUTES AND YOU'LL SEE HOW FRUSTRATING THIS IS!
Electrical system, Jul 22, 2015
IGNITION LOCK/SWITCH STUCK IN "ON" POSITION. UNABLE TO TURN OFF ENGINE OR REMOVE KEY. SAFETY AND SECURITY RISK BEING UNABLE TO SECURE VEHICLE OR TURN OFF ENGINE.
Electrical system, Jul 14, 2015
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT'S KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE RUN POSITION. THE DEALER WAS ABLE TO SHUT OFF THE ENGINE ONLY BY DISCONNECTING FOUR OF THE FIVE FUEL INJECTORS. THE DEALER STATED THAT THEY WOULD NEED TO DESTROY THE TRIM AND REMOVE AND REPLACE THE IGNITION LOCK AND SWITCH ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Electrical system, Air bags, Other or unspecified, Jun 29, 2015
THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY INTO THE ROADWAY WHEN THE HORN BEGAN TO SOUND CONTINUOUSLY AND THE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE NEEDED TO BE TURNED OFF COMPLETELY TO STOP THE HORN. SUBSEQUENTLY, THE HORN SOUNDS WHENEVER THE IGNITION IS ENGAGED SOMETIMES STOPPING ONCE THE ENGINE TURNS ON, SOMETIMES NOT. ONCE STARTED THE VEHICLE IS DRIVEABLE BUT THE AIRBAG WARNING LIGHT IS ILLUMINATED, THE HORN ON THE STEERING WHEEL IS INOPERABLE AND THE STEERING WHEEL CONTROLS ARE INOPERABLE. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP AND DIAGNOSED WITH A FAULTY CLOCK SPRING THAT REQUIRES REPLACEMENT. THE INCIDENT APPEARS TO BE SIMILAR TO THAT DESCRIBED IN NHTSA INVESTIGATION PE 15-010.
Electrical system, Jun 10, 2015
2012 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO KEY STUCK IN THE IGNITION. *SMD THE CONSUMER STATED THE VEHICLE COULD NOT BE TURNED OFF. A MECHANIC UN-PLUGGED A WIRE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. *JB
Electrical system, May 12, 2015, crash
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE AT A COMPLETE STOP ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A TWO SECOND DELAYED RESPONSE. THE VEHICLE WAS EQUIPPED WITH AN ELECTRONIC HILL START ASSISTANCE FEATURE. THE FAILURE RECURRED NUMEROUS TIMES. ON A SEPARATE OCCASION, THE UNOCCUPIED VEHICLE WAS PARKED ON A SLIGHT INCLINE AND THE VEHICLE ROLLED WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE CRASHED INTO A TREE. FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Electrical system, Apr 14, 2015
CANNOT SHUT ENGINE OFF. CANNOT REMOVE IGNITION KEY. *TR
Electrical system, Equipment adaptive/mobility, Feb 9, 2015
FOR THIS YEAR OF JETTA THE DOORS LOCK AROUND 10 MILES AN HOUR. MINE DOES NOT LOCK. THE DOORS WILL KEEP ATTEMPTING TO LOCK WITH NO SUCCESS. IF YOU GO ON A LONG TRIP AND SLOW DOWN TO THE 10 MPH RANGE THEY WILL TRY TO LOCK AGAIN. THE DOOR ALSO DOES NOT LOCK WHEN YOU PUSH BUTTON. YOU MUST KEEP PRESSING IT UNTIL IT FINALLY LOCKS. *TR
Electrical system, Engine, Jan 7, 2015, fire
UPON RETURNING HOME ON SUNDAY 12/21 AT 3 PM, SMOKE WAS COMING FROM OUR GARAGE. WE OPENED THE GARAGE DOOR TO DISCOVERY MY CAR ON FIRE AND A GARAGE FULL OF SMOKE. WE CALLED 911 AND REQUESTED FIRE ASSISTANCE. WE THEN PROCEEDED TO EXTINGUISH THE FIRE USING 5 COMMERCIAL SIZE FIRE EXTINGUISHERS. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES AND DRAGGED THE CAR FROM THE GARAGE. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY 18 HOURS. *TR
Electrical system, Dec 4, 2014
THE HORN ON THIS VEHICLE BECOMES UNRESPONSIVE AT TIMES. WHEN IT DOES WORK, THE HORN TONE IS VERY LOW AND IS DIFFICULT TO HEAR. THIS COULD BE A SAFETY ISSUE. IT ALSO CONCERNS ME SINCE AN OPERATIONAL HORN IS NEEDED TO PASS THE STATE SAFETY INSPECTION. I HAVE NOT TAKEN IT TO THE DEALERSHIP YET FOR REPAIR, BUT A QUICK INTERNET SEARCH, I HAVE CONFIRMED THIS IS FAR TOO COMMON PROBLEM ON NEWER MODEL JETTA'S. *TR
Electrical system, Nov 20, 2014
THE HORN ON THIS VEHICLE BECOMES UNRESPONSIVE AT TIMES. WHEN IT DOES WORK, THE HORN TONE IS VERY LOW AND IS DIFFICULT TO HEAR. THIS COULD BE A SAFETY ISSUE. IT ALSO CONCERNS ME SINCE AN OPERATIONAL HORN IS NEEDED TO PASS THE STATE SAFETY INSPECTION. I HAVE NOT TAKEN IT TO THE DEALERSHIP YET FOR REPAIR, BUT A QUICK INTERNET SEARCH, I HAVE CONFIRMED THIS IS FAR TOO COMMON PROBLEM ON NEWER MODEL JETTA'S. *TR
Steering, Electrical system, Oct 22, 2014
I TOOK MY JETTA TO GET AN OIL CHANGE AND THE MECHANIC WENT TO MOVE MY CAR IN THE BAY AND COULD NOT GET IT TURNED OFF. I HAD TO HAVE IT MOVED TO A VOLKSWAGEN DEALER TO WHAT I THOUGHT WAS A FAULTY IGNITION AND VOLKSWAGEN SAID A BAD STEERING LOCK. *TR
Electrical system, Oct 14, 2014
I PURCHASED A 2012 VOLKSWAGEN IN AUGUST 9, 2012. ONE WEEK LATER AFTER PURCHASE, THE CAR STOPPED IN THE MIDDLE OF DRIVING WITH NO WARNING. I CALLED HERTZ CAR SALES WHERE I PURCHASED THE CAR AND TO NO AVAIL THE PROBLEM DID NOT GET RESOLVED. I THEN NOTICED THAT THE HORN WORKS AT TIME AND THEN DOESN'T WORK. I REALLY SHOULDN'T HAVE TO EXPLAIN WHAT A SAFETY HAZARD THE CAR CAN BE IF YOU CAN'T ALERT ANOTHER DRIVER WITH YOUR HORN. I THEN DID SOME RESEARCH AND FOUND OUT THAT VOLKSWAGEN DID A RECALL FOR THE 2011 MODEL BUT DID NOT INCLUDE THE 2012 MODEL WHICH IS OBVIOUS THAT THE SAME PROBLEM EXIST. I CALLED VOLKSWAGEN AND FOUND OUT THAT MY CAR WAS MANUFACTURED 2/2012. IF THE SAME PART WAS USED IN MY CAR WHICH IS SHOWING THE EXACT SAME MALFUNCTIONED PARTS THAT WERE RECALLED IN 2011. IT IS MORE THAN LIKELY THAT THE EARLIER 2012 MODELS HAD THE SAME PROBLEM AS THE 2011 PROBLEM. I USED THIS CAR TO GET MYSELF AND MY SON BACK AND FORTH TO DR.'S APPOINTMENTS, SCHOOL AND OTHER DAILY ERRANDS. I CONSIDER THE CAR TO BE A HAZARD WITH THE HORN MALFUNCTIONING AND THE CAR STOPPING I THE MIDDLE OF DRIVING. *TR
Electrical system, Oct 4, 2014
WHILE PULLING INTO INTERSECTION, IGNITION QUIT. TOW TRUCK DRIVER RESTARTED VEHICLE. DEALER FOUND FAULT WITH ELECTRONIC IGNITION. REPLACED IGNITION SWITCH.
Electrical system, Sep 18, 2014
I OWN A 2012, JETTA, TDI. THE DEALER HAD TO CHANGE THE HORN. THE DEALERSHIP ADVISED ME THAT THEY CHANGE SO MANY OF THESE DEFECTIVE HORNS THAT THEY STOCK THEM. AS A LAW ENFORCEMENT OFFICER I FEEL THIS IS A SAFETY ISSUE. IT MAKES ME WONDER NOW IF THERE OTHER LIFE-THREATENING PROBLEMS WITH THE VEHICLE THEY HAVEN'T BOTHERED TO FIX. I SEE COUNTLESS VW'S WITH TAILLIGHTS OUT AS I PATROL. I CAN'T BELIEVE VW IS PUTTING THEIR CUSTOMERS IN DANGER WITH A KNOWN COMMON PROBLEMS. *TR
Electrical system, Engine, Aug 19, 2014
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SUCCESSFULLY MOVE THE VEHICLE OFF THE HIGHWAY BY SHIFTING INTO NEUTRAL. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Steering, Electrical system, Aug 6, 2014
CAR IGNITION WILL NOT TURN OFF. WAS TOLD BY A DEALERSHIP THAT IT WAS THE STEERING COLUMN LOCK AND SHEER BOLTS WOULD NEED TO BE REPLACED. *TR