2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints: power train
50 reports, newest first. Show all
Power train, Service brakes, Engine, Mar 15, 2025
I recently bought vehicle seen there is a recall
Power train, Mar 17, 2024
A bolt holding my CV Joint backed out causing the bracket between two of the bolts to come lose. The bracket then swung as I drove a created a hole in my transmission. This caused me to lose transmission fluid and damage my transmission. My car has only been serviced at VW certified dealers so I am very disappointed with this issue
Steering, Power train, Engine, Jan 6, 2024
I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now i cannot take my key out like a regular person, I have to flick my key a certain way out anytime i want to turn my car off.(even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and [XXX] gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Other or unspecified, Engine, Sep 2, 2021
The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fir saving fuel. Today the car stop at highway n I almost got killed by sudden stopped. I got panicked couldn't think about anything then push the start it worked again. I Google myself, there are many same problems n reports for 2012 vw jetta. Please help me what I should do. Last year The vw dealer couldn't find anything wrong but there is some problem
Power train, Aug 17, 2021
Experiences rollaway issue but VIN not currently covered under recall.
Steering, Power train, Electrical system, Jul 22, 2021
The contact owns a 2012 Volkswagen Jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into PARK and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contact’s place of employment. The contact reached out to a representative on at the Volkswagen website and was informed that the Vin was not under recall. The contact referenced NHTSA Campaign Number: 19V615000 (Electrical System, Steering) as a possible solution to the failure however, the Vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
Power train, Air bags, Engine, Nov 2, 2020
AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOLE ENGINE SHIFTED FORWARD. NOW IT SOUNDS AS IF EVERYTHING ( MOTOR ) IS ABOUT TO FALL OUT THE VEHICLE .
Power train, Oct 21, 2020
I WAS DRIVING THE CAR NORMALLY ON THE HIGHWAY AND I PUSHED THE CLUTCH IN AND IT WENT STRAIGHT THE FLOOR THIS IS A PROBLEM BECAUSE IT WAS THE SLAVE CYLINDER A KNOW FAILURE POINT. THIS IS DANGEROUS BECAUSE IO COULDN'T PUT THE CAR INTO GEAR AGAIN AND WAS IN NEUTRAL ON THE HIGHWAY. VOLKSWAGEN NEEDS TO FIX THIS ON THIS YEAR JETTAS.
Power train, Aug 20, 2020
JUST BOUGHT THIS VECHILE USED, WITH 136K MILES. ON INITIAL DRIVE, WHICH LASTED AROUND 30 MINUTES, EVERYTHING SEEMED FINE. NOW IT'S ALMOST LIKE ITS SLIPPING GEARS AND SLAMMING WHEN IT DOWN SHIFTS COMING TO A STOP. OBVIOUSLY CAME WITH NO WARRANTY, DIDN'T THINK I'D NEED TO PURCHASE THAT ON A CAR 8 YEARS OLD. BASIC ASSESSMENT, TRANSMISSION ISSUES WHILE IN MOTION AND COMING TO A STOP.
Power train, Seat belts, Service brakes, Jul 14, 2020
THE THROW OUT BEARING SUFFERED A CATASTROPHIC FAILURE AS I WAS GOING 80 MPH DOWN THE FREEWAY, TO REPLACE IT I DISCOVERED THAT THE SWAY BARS END LINKS WERE RUSTED SOLID AND THE BRAKES HAVE BEEN DONE 6 TIMES AND BROKEN EVERY TIME BUT THIS LAST TIME WITHIN A MONTH
Power train, Fuel/propulsion system, Jan 19, 2020
I WAS ON MY WAY TO WORK AT 3 AM I JUMPED ON THE FREEWAY AND MY VEHICLE LOST ACCELERATION AND STARTED SPUTTERING BACK AND FORTH I WAS ABLE TO PULL ASIDE TO GET AWAY FROM THE FREEWAY THE CAR THEN SPED UP ON ITS OWN I PUT MY FOOT ON THE PEDAL TO SEE IF I COULD SLOW IT DOWN IT THEN DROVE NORMAL ABOUT A BLOCK AWAY FROM THE FREEWAY BACK TOWARD MY HOME IT LOST POWER AGAIN WHILE DRIVING VERY SCARY I NOTICED AN EPC LIGHT GO ON AND OFF 2 TIMES WHILE DRIVING WHEN I FINALLY GOT IT HOME I TURNED THE CAR IN THE ON POSITION AND NOTICED THE EPC LIGHT STAYING ON THANK YOU FOR YOUR TIME
Power train, Electrical system, Other or unspecified, Jan 17, 2020
I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S MESSING UP MY ELECTRICAL SYSTEM AND MY POWER. I FELT VERY UNSAFE WHEN I WASN'T ABLE TO ACCELERATE IN THE MIDDLE OF TRAFFIC.
Power train, Jan 2, 2020
THE CVT TRANSMISSION IS IS A KNOWN ISSUE THAT NISSAN FIXED UP TO THE 2010 MODELS UP TO 120000 BUT CONTINUED TO MANUFACTURE THEM AND THE 2012 MODELS HAVE THE SAME ISSUE. I AM DISAPPOINTED IN THE LACK OF RECALL DUE TO THIS ISSUE BEING SO PREVALENT ON INTERNET.
Power train, Sep 24, 2019
WHEN MOVING FROM STOP, TRANSMISSION TAKES A SECOND TO ENGAGE. THIS IS DANGEROUS BECAUSE WHEN TRYING TO TAKE A TURN FROM STOP, HESITATION COULD LEAD TO SERIOUS ACCIDENT. ENGAGE 1ST GEAR.
Power train, Sep 17, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE PARKING THE VEHICLE AND PLACING THE GEAR IN THE PARK POSITION, THE VEHICLE STARTED TO ROLL FORWARD DOWN A HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE BEFORE THE VEHICLE ROLLED INTO A RIVER. THE VIN TOOL LOCATED A RECENT RECALL FOR NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM) THAT WAS ISSUED ON AUGUST 22, 2019. VILLAGE VOLKSWAGEN OF CHATTANOOGA (6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 855-4981) STATED THAT THEY DID NOT BELIEVE THE FAILURE WAS DUE TO THE RECALL. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WAS INFORMED THAT FOLLOW-UP LETTERS WOULD BE MAILED AROUND OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 120,000.
Power train, Sep 11, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS TURNED OFF AND PARKED WITH THE IGNITION KEY REMOVED FROM THE IGNITION SWITCH, THE VEHICLE WOULD ROLL AWAY. THE CONTACT INDICATED THAT THE EMERGENCY BRAKE NEEDED TO BE ACTIVATED EVERY TIME THE VEHICLE WAS PARKED TO PREVENT IT FROM ROLLING. THE VEHICLE WAS TAKEN TO HALLMARK VOLKSWAGEN AT COOL SPRING (620 BAKERS BRIDGE AVE, FRANKLIN, TN) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V615000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Power train, Electronic stability control (ESC), Fuel/propulsion system, Feb 8, 2019
MAP SENSOR - REPEATING FAILURE THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR FAILURE CAUSES EXPONENTIAL SAFETY ISSUES WHILE DRIVING ON HIGHWAYS AND/OR HIGHER SPEEDS THAT CAN RESULT IN DEATH. AFTER REPEATED REPLACEMENT AND REPAIRS, CONTINUOUS FAILURE OCCURS. STALLING, POWER AND STEERING ISSUES OCCUR AT HIGH SPEEDS AND/OR ON HIGHWAYS, PUTTING DRIVER AT RISK FOR A FATAL COLLISION. PERSONALLY, I HAVE HAD THE SENSOR REPLACED MULTIPLE TIMES, INCLUDING HOSES AND PUMPS ON THREE DIFFERENT OCCASIONS. SOON THEREAFTER, MAP SENSOR FAILS AND HAS CAUSED ME TO CREATE ALMOST A DOZEN COLLISIONS AT HIGH SPEEDS, PARTICULARLY ON HIGHWAYS.
Power train, Feb 5, 2019
VEHICLE STALLED OUT WHILE DRIVER AT HIGHWAY SPEEDS DUE TO INTERCOOLER FREEZING, ON SECOND OCCASION VEHICLE WAS UNABLE TO START DUE TO ENGINE HYDROLOCKING FROM FROZEN INTERCOOLER THAWING OUT. VW HAS RELEASED A BULLETIN FOR THIS ISSUE BUT WILL NOT STAND BY WARRANTY ON SAID COMPONENT.
Power train, Engine, Aug 31, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Power train, Apr 30, 2018
I HAVE JUST FOUND OUT THAT THERE WAS A RECALL ON MY CAR ON 4/7/2015 ABOUT AN ISSUE WITH THE AXLES THAT I NEVER GOT A NOTICE TO TAKE ACTION OF WHAT TO DO TO FIX THE ISSUE
Power train, Apr 23, 2018
I PARKED AND COULD NOT REMOVE MY KEY OR TURN OFF THE ENGINE. MY CAR IS NOT SAFELY DRIVE ABLE. UNPREDICTABLE IF KEY WILL TUR ON OR WORSE STILL TURN OFF. THE FAILURE TO TURN OFF HAPPENED ON A PUBLIC STREET.
Fuel system, Diesel, Power train, Apr 17, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT NOTICED THAT THE TRANSMISSION WAS HESITANT AS IF THE VEHICLE WOULD STALL WHEN NEEDING TO CHANGE GEARS. IN ADDITION, THE GEARS WERE SLOW TO CHANGE OVER. THE DEALER (HANSEL VOLKSWAGEN, 2951 CORBY AVE, SANTA ROSA, CA 95407, (707) 501-5977) PROVIDED A MANUFACTURER SOLUTION OF MODIFYING THE DIESEL SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN TWICE, BUT COULD NOT DIAGNOSE OR REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED THAT THEIR SOLUTION IMPACTED THE TRANSMISSION, BUT THEY PROVIDED NO REMEDY. THE CONTACT WAS AWAITING A FOLLOW-UP RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES THAT VEHICLE WAS APART OF THE VOLKSWAGEN DIESEL MODIFICATION PROGRAM REQUIRED DUE TO EMISSION FRAUD. AFTER THE REQUIRED MODIFICATION THE TRANSMISSION MISPERFORMED SIX TIMES WHEN ACCELERATING INTO FREEWAY TRAFFIC OR WHEN DOWN-SHIFTING UP HILL. *TT
Power train, Apr 11, 2018
90K MILES TRANSMISSION AND TRANS AXEL WENT
Power train, Sep 25, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE AND TIRE INFLATE SENSOR INDICATORS SUDDENLY ILLUMINATED BEFORE THE TRANSMISSION MALFUNCTIONED. THE GEAR WOULD NO LONGER SHIFT UP OR DOWN. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MENER VOLKSWAGEN IN LATHAM, NY WHERE IT WAS DIAGNOSED THAT THE MECHATRONICS UNIT INSIDE THE TRANSMISSION WAS FAULTY AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 110,000.
Power train, Sep 25, 2017
TURNING MY KEY INTO THE IGNITION IS VERY DIFFICULT. TURNING THE KEY TO TURN OFF THE CAR IS HARD ALSO. HAVE TO JIGGLE STEERING WHEEL SOMETIMES TO GET THE KEY OUT OF THE IGNITION. SOMETIMES I HAVE TO JIGGLE THE KEY BACK AND FORTH TO GET THE KEY OUT AT ALL.