2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints
526 reports, newest first.
Electrical system, Jul 7, 2017
IGNITION LOCKS UP PREVENTING KEY FROM BEING RELEASED OR ENGINE TURNING OFF. AFTER INSPECTION VW CAN FIND NO FAULT BY DRIVER, BUT NOT COVERED UNDER WARRANTY. REQUIRED IGNITION PARTS REPLACEMENT.
Other or unspecified, Jul 5, 2017
IGNITION WILL NOT TURN OFF. THE KEY GETS STUCK WITH THE ENGINE ON. IT TAKES 10 MINS TO AN HOUR JUST TO GET IT OFF. MANY VW DRIVERS ARE EXPERIENCING THIS PROBLEM. IT COSTS $500-$700 TO REPLACE IGNITION CYLINDER JUST TO HAVE IT BREAK DOWN A YEAR OR TWO. PLEASE FORCE A RECALL.
Other or unspecified, Jul 1, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I PULLED INTO MY DRIVEWAY AT HOME ON LANCASTER ST IN PLATTEVILLE WISOCINSIN AND WENT TO TURN MY CAR OFF. I COULD NOT TURN THE KEY BACKWARDS TO SHUT OFF THE VEHICLE. MY CAR RAN FOR ABOUT 2 HOURS WHILE I CALLED AROUND TO MECHANICS AND DEALERSHIPS TRYING TO FIND SOMEONE WHO COULD HELP ME. THE VW DEALERSHIP IN DUBUQUE IOWA THAT I CALLED TOLD ME THAT HE HAS HEARD THIS HAS BEEN A COMMON ISSUE BUT HE DIDN'T KNOW HOW TO HELP ME. HE TOLD ME I COULD TRY BREAKING THE KEY. HOWEVER THAT MADE NO SENSE BECAUSE THE CAR WOULD STILL BE RUNNING, I WOULD STILL HAVE TO PAY TO GET THE KEY OUT, REPLACE WHATEVER IS WRONG WITH IT, AND BUY A NEW VERY EXPENSIVE KEY. MY CAR IS NOW SITTING AT A MECHANIC IN BENTON WISCONSIN WITH THE KEY STILL STUCK IN THE IGNITION.. I'M SURE HE UNHOOKED THE BATTERY SO THE ENGINE WOULD SHUT OFF. NOW I AM OUT A VEHICLE FOR 4-5 DAYS WITH THE HOLIDAY WEEKEND SO WHO KNOWS HOW SERIOUS THIS IS OR HOW SOON IT CAN BE FIXED. I WOULD APPRECIATE A RESPONSE OR SOME FEEDBACK. I AM A COLLEGE STUDENT L, I JUST BOUGHT MYSELF THIS CAR A YEAR AGO. THIS SHOULD NOT BE HAPPENING.
Electrical system, Structure, Service brakes, Jun 30, 2017
CAR IS SERVICED AT VW DEALER EVERY 10,000 MILES. AT 70,000 MILES THEY TELL ME MY REAR SIDE DOOR HINGES ARE RUSTED AND NEED REPLACEMENT AT MY COSTS. WHY WOULD DOOR HINGES RUST AWAY? WHEN IT DOES RAIN WHEN I OPEN THE REAR DOORS, WATER DOES POUR OUR THE BOTTOM OF DOOR.. POOR GERMAN ENGINEERING DESIGN? 2ND PROBLEM: THEY TELL ME MY EMERGENCY/PARKING BRAKE CABLE, ETC., IS RUSTED AWAY. ANOTHER ENGINEERING PROBLEM? AGAIN I'D HAVE TO PAY. 3RD PROBLEM: AT 73,000 MILES MY REAR HATCH WILL NOT OPEN. BROUGHT IT IN AND THEY SAY IT'S THE ELECTRONIC PART THAT WENT BAD. ENGINEERING? I PAID FOR REPAIR. I BOUGHT THE CAR NEW AND IT'S ONLY 5 YEARS OLD.
Suspension, Jun 29, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, THE DRIVER HEARD A BANGING SOUND EVERY TIME THE VEHICLE JOLTED. THE VEHICLE WAS TAKEN TO SCOTT VOLKSWAGEN (777 TAUNTON AVE, EAST PROVIDENCE, RI 02914) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE STRUT COIL SPRING FAILED AND BOTH FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Engine, Jun 19, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN SLIPPING. THE CONTACT WAS GIVEN THE OPTION OF REPLACING THE ENGINE OR PERFORMING A TIMING CHAIN SERVICE AND VALVE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,475.
Electrical system, Jun 18, 2017
VEHICLE WILL NOT TURN OFF. KEY GETS STUCK IN IGNITION SWITCH AND YOU CANNOT TURN OFF VEHICLE OR REMOVE KEY. DEALER SAYS THIS IS COMMON AND ONCE IT STARTS HAPPENING, YOU CANNOT TURN OFF THE ENGINE ROUTINELY. TO FINALLY TURN IT OFF, YOU HAVE TO USE TREMENDOUS FORCE AND IF THAT DOESN'T WORK, DRIVE THE VEHICLE AROUND FOR A BIT AND THEN TRY AGAIN.
Electrical system, Jun 17, 2017
KEY STUCK IN ON OR OFF POSITION - CAN'T TURN CAR OFF. CAN'T TURN IT ON. PLEASE LOOK AT THE COMPLAINTS UNDER UNKNOWN/OTHER - THERE ARE 38 OTHER COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION IN EITHER THE ON OR OFF POSITION. PEOPLE DON'T REALIZE IT FALLS UNDER ELECTRICAL. I CAN'T TURN MY CAR ON HALF THE TIME AND CAN'T TURN IT OFF OTHER TIMES. THE KEY IS JUST STUCK IN THE IGNITION SWITCH AND NOTHING I DO WILL MAKE IT MOVE. IT'S JUST BEEN TOWED TO THE SHOP FOR THE LAST TIME! VW KNOWS ABOUT THIS, THE DEALERS KNOW ABOUT THIS. IT'S DANGEROUS! WHAT AM I SUPPOSED TO DO WHEN I COME OUT OF A MALL IN THE DARK AND MY KEY WON'T TURN IN THE LOCK? OR WHEN I GO TO PARK SOMEWHERE AND THE CAR WON'T TURN OFF IN THE 92-DEGREE HEAT. I AM A SINGLE WOMAN AND THIS IS EXTREMEMLY DANGEROUS. IMAGINE IF THER ARE CHILDREN IN THE CAR AND YOU CAN'T TURN IT OFF? I'VE TRIED EVERYTHING EVERYONE ELSE HAS TRIED AND NOW I'M GOING TO TRADE THE CAR IN. BUT SOMEOE NEEDS TO DO SOMETHING ABOUT THIS. THE DEALER (AND MULTIPLE WEBSITES) SAY IT'S THE IGNITION CYLINDER AND VERY COMMON WITH THESE CARS. DEALERS WANT $600 AND UP TO FIX IT. AND SOME PEOPLE HAVE REPLACED THEIRS MORE THAN ONCE. THIS HAS BEEN GOING ON FOR NEARLY A YEAR WITH MY CAR. MY CAR ONLY HAS 70,000 MILES ON IT. THERE ARE OTHERS WITH EVEN FEWER MILES. WHY IS NO ONE PAYING ATTENTION TO THIS??? READ THE COMPLAINTS UNDER UNKNOWN/OTHER - THIS IS A VERY VERY COMMON COMPLAINT WITH THESE VEHICLES AND VERY DANGEROUS. WHERE IS THE RECALL?????
Other or unspecified, Jun 15, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Electrical system, Jun 13, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Other or unspecified, Jun 6, 2017
THE KEY WILL NOT RELEASE FROM IGNITION. CANT TURN CAR OFF. HAPPENS WITH INCREASING FREQUENCY. FORCED TO DRIVE AROUND AND TRY AGAIN. HAS HAPPENED APPROX 1 TIME PER MONTH FOR PAST 3 YEARS.
Other or unspecified, Jun 5, 2017
KEY WAS STUCK IN THE IGNITION AND CAR WOULD NOT SHUT OFF AT THE GAS STATION SO THAT I COULD PUT GAS IN THE CAR. AFTER FIGHTING WITH THE KEY FOR ABOUT AN HOUR IT FINALLY CAME OUT. NOW EVERY TIME I NEED TO SHUT OFF THE CAR I HAVE TO FLICK THE KEY REALLY HARD THE OPPOSITE WAY TO BE ABLE TO PULL IT OUT. AFTER RESEARCHING ONLINE IT SEEMS MANY OTHER JETTA OWNERS HAVE HAD THE SAME ISSUE YET VW HAS NOT MADE A RECALL. WE ARE BEING TOLD A NEW PART FOR THE IGNITION AND KEYS WILL NEED TO BE ORDERED. TOTAL COST AT THE DEALER WILL BE AROUND $680.
Other or unspecified, May 30, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Electrical system, May 23, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I HAD THE IGNITION CYLINDER REPLACED BY THE THE DEALER TWO YEARS AGO AND RECENTLY I'VE BEEN EXPERIENCING THE SAME PROBLEM ALL OVER AGAIN. THIS WILL BE MY 3RD IGNITION CYLINDER FOR THE PAST 6 YEARS IF I GET THIS FIXED BY THE DEALER.
Engine, May 21, 2017
CAR WOULD NOT START SUDDENLY... VW DEALERSHIP SAID ENGINE NEEDS TO BE REPLACED. THERE WAS NO INDICATION ANYTHING WAS WRONG WITH THE VEHICLE. IT WAS DRIVING NORMALLY, NO ABNORMAL NOISES, NO CHECK ENGINE OR OTHER WARNING LIGHTS. LUCKILY, WE FOUND OUT ENGINE HAD FAILED WHEN TRYING TO START A PARKED VEHICLE. IT MAY HAVE BEEN AN UNSAFE SITUATION HAD THE ENGINE FAILED WHILE DRIVING.
Steering, May 20, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING ON/OFF THE ENGINE.
Other or unspecified, May 18, 2017
KEY GETS STUCK IN THE IGNITION AND MY CAR WON'T TURN OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY STATED IT'S A COMMON PROBLEM. THEY TOLD ME HOW TO GET THE KEY OUT BUT SOMETIMES IT TAKES ANYWHERE FROM 5-35 MINUTES TO REMOVE THE KEY IN ORDER FOR MY CAR TO TURN OFF.
Other or unspecified, May 12, 2017
THE KEY CONTINUED TO GET STUCK IN THE IGNITION AND IT WAS ALSO VERY DIFFICULT TO TURN THE KEY TO START THE ENGINE. AT ONE POINT, THE KEY WAS UNABLE TO BE REMOVED AND COULD NOT TURN THE CAR OFF WHILE MY DAUGHTER HAD IT. THE CAR WAS TAKEN TO VW DEALERSHIP AND THE IGNITION HOUSING HAD TO BE REPLACED. APPARENTLY, THIS HAS BEEN A RECURRENT PROBLEM.
Exterior lighting, Electrical system, Apr 4, 2017
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN WOULD NOT SOUND AND THE HEADLAMPS WOULD NOT ILLUMINATE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED, BUT THE HEADLAMPS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Electrical system, Mar 16, 2017
THE KEY FOR MY JETTA WILL NOT COME OUT OF THE IGNITION. THIS IS A RECURRING PROBLEM IN MANY VOLKSWAGENS AND PRESENTS A SAFETY RISK IF I AM NOT ABLE TO TURN OFF MY CAR. THIS HAPPENS EVERY SINGLE TIME I TRY TO TURN OFF MY CAR.
Exterior lighting, Mar 13, 2017
LOW BEAM HEADLIGHT BULBS FAIL FREQUENTLY. I PURCHASED THE CAR APPROX. 1 YEAR AGO AND HAVE HAD TO REPLACE EACH LOWBEAM BULB TWICE ALREADY. THEY HAVE FAILED ONE AT A TIME, SO I HAVE NOT LOST BOTH WHILE DRIVING.
Other or unspecified, Mar 5, 2017
MY HORN DOES NOT MAKE A SOUND WHEN I PRESS ON IT HOWEVER WHEN I LOCK THE CAR THE HORN SOUNDS OFF. I HAVE NEVER HAD AN ISSUE WITH A CAR HORN
Steering, Service brakes, Engine, Mar 4, 2017
WHILE DRIVING AT ANY UNKNOWN MOMENT THE CAR WILL START TO MISFIRE IN 1 OR MORE CYLINDERS (SEEMS LIKE USUALLY WHEN THERE IS MOISTURE IN THE AIR) BUT YOU STILL NEVER KNOW WHEN IT WILL HAPPEN. THIS CAUSES THE VEHICLE TO SUDDENLY GO INTO ENGINE POWER CONTROL AND WILL SOMETIMES CUT OFF THE STEERING AND BRAKES. I'VE GOTTEN CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH NO BRAKES AND NO STEERING. I HAD TO USE MY PARKING BRAKE AND SHUT THE ENGINE OFF. MOST OF THE TIME THE STEERING GOES OUT IS WHEN I'M TRYING TO MAKE A U TURN. AND MOST OF THE TIME THE ENGINE STARTS TO MISFIRE AND/OR SHUT OFF IS WHEN I'M TRYING ACCELERATE EITHER AFTER BEING STOPPED AT A RED LIGHT OR SIGNIFICANT INCREASE LIKE MERGING ON A FREEWAY
Other or unspecified, Mar 3, 2017
DOOR LOCKS LOCKING AND UNLOCKING EVERY FEW SECONDS THIS IS THE FOURTH DOOR LOCK ON OUR VEHICLE TO DO THIS AND ONE NOT UNLOCKING FROM 20000 MILES TO 85000 MILES.
Electrical system, Feb 26, 2017
I WAS NEITHER ABLE TO TURN OFF MY CAR, NOR TO REMOVE THE KEY FROM THE IGNITION. WITH THE KEY IN THE IGNITION, IT IS NOT POSSIBLE TO LOCK THE CAR FROM THE OUTSIDE. LEAVING AN UNLOCKED, RUNNING CAR JUST TO BE ABLE TO PROCURE THE SPARE KEY IN THE HOPES THAT THE CAR COULD AT LEAST BE LOCKED BY UTILIZING THE SECOND KEY ARE SIGNIFICANT SAFETY RISKS. FURTHERMORE, THIS INCIDENT HAPPENED LATE ON A WEEKEND NIGHT, NOWHERE NEAR THE SPARE KEY, RENDERING ME INCAPABLE OF TAKING THE CAR TO A DEALERSHIP WITHIN A REASONABLE TIME, FORCING ME TO LEAVE AN UNLOCKED CAR RUNNING FOR MANY HOURS. RUNNING EVENTUALLY OUT OF OPTIONS TO STAY WITH THE CAR, THE KEY BROKE OFF IN A LAST DESPERATE ATTEMPT TO TURN OFF THE CAR. LIVING IN A MAJOR CITY WITH MANY UNSAFE NEIGHBORHOODS UNDERLINES THE IMPORTANCE OF BEING ABLE TO START AND TURN OFF A VEHICLE WHEN NEEDED, AS WELL AS TO LOCK THE VEHICLE TO KEEP ITS PASSENGERS AND CONTENTS SAFE AT ALL TIMES.