2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints
526 reports, newest first.
Fuel/propulsion system, Jul 27, 2015
WHILE DRIVING THE JETTA TDI AT 35 MPH, ALL OF A SUDDEN DASH LIGHTS FLASHED ON AND OFF AND CAR STALLED. WE WERE ABLE TO STEER CAR TO SIDE OF ROAD. THE CAR WOULD NOT TURN OVER AND WAS TOWED TO LOCAL VW DEALERSHIP. IT WAS DIAGNOSED WITH HPFP FAILURE AND THE METAL HAD CONTAMINATED MY ENTIRE SYSTEM AND NEEDED COSTLY REPAIR. FUEL WAS SENT FOR TESTING, AND WHEN VERIFIED THAT IT WAS NOT OWNER NEGLIGENCE VW REPAIRED THE CAR. THE WAIT WAS ALMOST 2 WEEKS.
Electrical system, Jul 22, 2015
IGNITION LOCK/SWITCH STUCK IN "ON" POSITION. UNABLE TO TURN OFF ENGINE OR REMOVE KEY. SAFETY AND SECURITY RISK BEING UNABLE TO SECURE VEHICLE OR TURN OFF ENGINE.
Electrical system, Jul 14, 2015
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT'S KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE RUN POSITION. THE DEALER WAS ABLE TO SHUT OFF THE ENGINE ONLY BY DISCONNECTING FOUR OF THE FIVE FUEL INJECTORS. THE DEALER STATED THAT THEY WOULD NEED TO DESTROY THE TRIM AND REMOVE AND REPLACE THE IGNITION LOCK AND SWITCH ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Electrical system, Air bags, Other or unspecified, Jun 29, 2015
THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY INTO THE ROADWAY WHEN THE HORN BEGAN TO SOUND CONTINUOUSLY AND THE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE NEEDED TO BE TURNED OFF COMPLETELY TO STOP THE HORN. SUBSEQUENTLY, THE HORN SOUNDS WHENEVER THE IGNITION IS ENGAGED SOMETIMES STOPPING ONCE THE ENGINE TURNS ON, SOMETIMES NOT. ONCE STARTED THE VEHICLE IS DRIVEABLE BUT THE AIRBAG WARNING LIGHT IS ILLUMINATED, THE HORN ON THE STEERING WHEEL IS INOPERABLE AND THE STEERING WHEEL CONTROLS ARE INOPERABLE. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP AND DIAGNOSED WITH A FAULTY CLOCK SPRING THAT REQUIRES REPLACEMENT. THE INCIDENT APPEARS TO BE SIMILAR TO THAT DESCRIBED IN NHTSA INVESTIGATION PE 15-010.
Other or unspecified, Jun 25, 2015, crash
2012 VOLKSWAGEN JETTA. ATTORNEY REPRESENTING CONSUMERS REQUESTS RECALL NOTICES FOR VEHICLE. *SMD BOTH OCCUPANTS IN THE VEHICLE WERE INJURED. *JB
Fuel/propulsion system, Jun 11, 2015
THE CAR IS A 2012 JETTA SPORTWAGON TDI. IT HAS RECEIVED ALL APPROPRIATE SERVICE AND MAINTENANCE, AND ONLY DIESEL FUEL HAS BEEN USED IN THE CAR. THERE WAS APPROXIMATELY 1/2 TANK OF DIESEL LEFT WHEN THE INCIDENT OCCURRED. WHILE DRIVING ON A RESIDENTIAL STREET, THE GLOW PLUG WARNING LIGHT BEGAN TO FLASH. APPROXIMATELY 30 SECONDS LATER THE ENGINE BEGAN TO LOSE POWER, AND WITHIN TWO MINUTES DIED COMPLETELY. I WAS ABLE TO COAST TO THE CURB AND PARK, BUT THE CAR WOULD NOT START AGAIN. AN INSPECTION BY A CERTIFIED MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL/PROPULSION SYSTEM, AND DIAGNOSED A BLOWN HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN ISSUE WITH VW TDI ENGINES.
Electrical system, Jun 10, 2015
2012 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO KEY STUCK IN THE IGNITION. *SMD THE CONSUMER STATED THE VEHICLE COULD NOT BE TURNED OFF. A MECHANIC UN-PLUGGED A WIRE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. *JB
Fuel/propulsion system, Jun 8, 2015
CHECK ENGINE LIGHT CAME ON AND WHILE DRIVING TO DEALER FOR SERVICE THE CAR ENGINE FAILED COMPLETELY WHILE DRIVING AT 60 MPH ON FREEWAY. CAR HAD NO PROPULSION AND CAME TO A ROLLING STOP. UNABLE TO RESTART CAR. TOWED TO VW DEALER AND THEY SAID VW TDI FUEL PUMPS HAVE HAD ISSUES AND COULD FAIL. LUCKILY NOBODY WAS INJURED BUT COULD HAVE BEEN VERY DANGEROUS AS ENGINE SHUT DOWN IMMEDIATELY AND FAILED COMPLETELY WHILE ON FREEWAY. I WAS VERY SHAKEN BY THE INCIDENT AND WAS UNABLE TO MOVE ALL THE WAY TO SIDE OF FREEWAY. STILL DO NOT HAVE CAR BACK AND VW DEALER INDICATED IT WOULD BE A LARGE REPAIR
Fuel/propulsion system, May 27, 2015
VEHICLE ENGINE (JETTA 2.0 TDI) ABRUPTLY STALLED AND WOULD NOT RESTART. THE DEALER STATED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED; AND HAD DISINTEGRATED IN A FASHION THAT THE DEBRIS HAD CONTAMINATED THE ENTIRE FUEL SYSTEM. FUEL TANK, LINES AND INJECTION SYSTEM WERE CLEANED, FUEL PUMP AND FILTERS WERE REPLACED. HOWEVER, THE VEHICLE HAS STILL EXPERIENCED INTERMITTENT STALLING PROBLEMS EVER SINCE THIS WARRANTY REPAIR, AND THE DEALER HAS BEEN UNABLE TO RESOLVE AFTER NUMEROUS ATTEMPTS. THE VEHICLE HAS BEEN (AND CURRENTLY REMAINS) AT THE DEALER FOR 33 OF THE PAST 40 DAYS.
Wheels, May 22, 2015
AT THE TIME OF A ROUTINE TIRE ROTATION, IT WAS NOTICED THE INSIDE OF 3 TIRES WERE SPLIT. ONE OF THESE SPLITS WAS SIGNIFICANT ENOUGH THAT THE TIRE TECHNICIAN RECOMMENDED NOT DRIVING FURTHER. THE TREAD ON THE TIRES AND OUTSIDE SURFACE WAS STILL IN GOOD CONDITION. THE TECHNICIAN STATED THERE WAS ALMOST HALF THE REGULAR TREAD LEFT. IT SEEMS UNUSUAL TO HAVE SPLITS ON THREE TIRES AT ONCE IN THE SAME LOCATION ON WHAT OTHERWISE WOULD STILL BE GOOD TIRES. THIS CAR HAS NOT BEEN INVOLVED IN ANY UNUSUAL ACCIDENTS OR INCIDENTS WHICH WOULD HAVE HAD A NEGATIVE IMPACT ON TIRE WEAR. THESE ARE THE ORIGINAL TIRES THAT CAME WITH THE CAR.
Fuel/propulsion system, May 14, 2015
DURING FEBRUARY, THE 2012 VW TDI JETTA SPORTWAGEN WITH 59,7000 MILES STALLED TWICE WHEN TRYING TO START THE VEHICLE. ON THE THIRD START THE VEHICLE STARTED BUT THE GLOW PLUG LIGHT WAS FLASHING AND THE CAR WOULD NOT ACCELERATE TO MORE THAN 45 MPH. THE VEHICLE LIMPED TO THE DEALERSHIP, WHO FOUND METAL FLAKES IN THE FUEL FILTER AND STATED THAT THE IN-TANK FUEL PUMP HAD FAILED. THE IN-TANK FUEL PUMP WAS REPLACED AND THE FUEL SYSTEM WAS APPARENTLY CLEARED OF METAL. AT 63,000 MILES, THE GLOW PLUG LIGHT BEGAN TO FLASH WHILE AT HIGHWAY SPEED AND THE VEHICLE BEGAN TO LOSE POWER. I GOT THE VEHICLE TO AN EXIT, STOPPED IT, TURNED THE VEHICLE OFF AND RESTARTED. THE GLOW PLUG LIGHT WAS NO LONGER FLASHING AND THE CAR WAS DRIVABLE ALTHOUGH IT WAS LACKING SOME ACCELERATION AND THERE WAS A MOAN/WHINE NOISE COMING FROM THE ENGINE. GOT THE CAR BACK TO THE DEALERSHIP AND LEARNED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED AND THAT THE ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. THERE IS NO MIS-FUELING ISSUE, AND DIESEL RECEIPTS ARE KEPT AT FILL UP.
Electrical system, May 12, 2015, crash
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE AT A COMPLETE STOP ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A TWO SECOND DELAYED RESPONSE. THE VEHICLE WAS EQUIPPED WITH AN ELECTRONIC HILL START ASSISTANCE FEATURE. THE FAILURE RECURRED NUMEROUS TIMES. ON A SEPARATE OCCASION, THE UNOCCUPIED VEHICLE WAS PARKED ON A SLIGHT INCLINE AND THE VEHICLE ROLLED WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE CRASHED INTO A TREE. FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Fuel/propulsion system, Apr 17, 2015
2012 VOLKSWAGEN SPORTWAGEN TDI. WHEN TRAVELING ON THE FREEWAY 4/11/15 GLOW PLUG LIGHT BEGAN BLINKING, WE NOTICED AN IMMEDIATELY SIGNIFICANT LOSS OF POWER. AT THIS MOMENT WE WERE TRAVELING ON A TWO LANE FREEWAY THAT HAPPENED TO HAVE ONE LANE BLOCKED. VEHICLES IMMEDIATELY BEGAN STACKING UP BEHIND US. AFTER PULLING OFF THE FREEWAY ATTEMPTED TO STOP AND RESTART THE ENGINE, WE HAD A VERY DIFFICULT TIME RESTARTING THE MOTOR. WAS ABLE TO DRIVE BACK TO THE DEALERSHIP, HOWEVER HAD A SIGNIFICANT REDUCTION IN POWER, SAFETY WAS A CONCERN AND WAS VERY WORRIED THAT THE VEHICLE WOULD STALL WHILE ON THE FREEWAY. BECAUSE OF THIS WE PULLED OFF THE FREEWAY AND CONTINUED TO LIMP TOWARDS THE DEALERSHIP ON LOCAL ROADS. THERE WAS SO MUCH REDUCTION IN POWER THAN DRIVING UP A SMALL HILL ALMOST BROUGHT THE VEHICLE TO A STOP. DEALERSHIP ACCUSED US OF FUELING THE VEHICLE WITH GAS INSTEAD OF DIESEL, GAS STATION WAS ABLE TO PRODUCE A RECEIPT SHOWING THAT WE HAD FILLED THE VEHICLE WITH DIESEL. HOWEVER, VW IS COVERING THE REPAIR, AND VEHICLE IS READY TO BE PICKED UP 4/16/15. DID NOT FEEL THAT THE FUEL PUMP FAILURE HAD ANYTHING TO DO WITH MISFUELING, AND WHILE VW IS COVERING THE REPAIR, IT APPEARS THAT THIS ISSUE IS A WELL DOCUMENTED FAILURE WITH VW. WE DO FEEL THAT OUR SAFETY COULD HAVE BEEN COMPROMISED WITH THIS FAILURE. *TR
Electrical system, Apr 14, 2015
CANNOT SHUT ENGINE OFF. CANNOT REMOVE IGNITION KEY. *TR
Tires, Wheels, Apr 3, 2015
TIRE HAD CATASTROPHIC FAILURE ON SIDE WALL. 4TH TIME THIS HAS OCCURRED WITH SPECIFIC TIRES "DUNLOP SP SPORT 01 AS". *TR
Fuel/propulsion system, Mar 14, 2015
WAS DRIVING 40 AND WAS HEADING DOWN A HILL AND WAS COMING TO A STOP WHEN MY 2012 VW JETTA SPORTSWAGEN POWER FLICKERED, COIL LIGHT (GLOW LIGHT) CAME ON, IT MADE A LOUD NOISE AND DIED. I WAS UNABLE TO MOVE IT, COULD OF BEEN A BAD SITUATION. THANKFULLY VW DEALERSHIP SERVICE GAVE ME A NUMBER TO A LOCAL TOWING COMPANY. I WAS QUICKLY TOWED TO DEALERSHIP. IT SOUNDS LIKE SO MANY OTHERS HAVE HAD THIS PROBLEM. WAITING TO HEAR OFFICIAL DIAGNOSTICS. *TR
Fuel/propulsion system, Mar 7, 2015
WHILE DRIVING IN THE FREEWAY AT SPEED OF 20 MPH DUE TO HIGHWAY TRAFFIC, I SMELLED DIESEL FUEL THROUGH THE AIR VENTS. THE VEHICLE SUDDENLY BEGAN TO LOOSE POWER AND THE PEDAL WAS NOT FUNCTIONAL COMPLETELY AFTER, THE VEHICLE SHUT OFF AND STALLED ON THE HIGHWAY. THE MIL (MALFUNCTION INDICATOR LAMP) AND BATTERY DASH WARNING LIGHTS CAME ON. THE CAR WOULD NOT START OVER AND WAS TOWED OUT OF THE HIGHWAY. I NOTICED THERE WAS A DIESEL FUEL LEAK UNDERNEATH THE VEHICLE. THE CAR WAS THEN TOWED TO A VOLKSWAGEN DEALER AND DIAGNOSIS WERE MADE RESULTING IN FUEL PUMP REPLACEMENT. *TR
Visibility/wiper, Mar 4, 2015
WHEN THE TEMPERATURE IS COLD, THE WINDSHIELD WIPERS ON OUR 2012 VW JETTA REFUSE TO ACTIVATE CAUSING A SERIOUS SAFETY CONCERN, ESPECIALLY WHEN WE'RE DRIVING AND THE TEMPERATURE DROPS. WHEN THE TEMPERATURE WARMS BACK UP, THE WIPERS START WORKING AGAIN. I'VE CONTACTED VW OF AMERICA AND DESPITE THE # OF COMPLAINTS ABOUT THIS ISSUE, THEY REFUSE TO HELP ME OUT. *TR
Tires, Feb 24, 2015
TL*THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H725A, TIRE SIZE: P205/55/R16 AND DOT NUMBER: 1GRPDYH. THE CONTACT STATED THAT THE LEFT FRONT DRIVER'S SIDE TIRE WALL WAS SEPARATING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 47,500.
Power train, Feb 24, 2015
SINCE PURCHASING THIS VEHICLE NEW ALMOST 3 YEARS AGO, IT HAS VERY OCCASIONALLY EXHIBITED A HESITATION DURING ACCELERATION FROM A STOP. IT IS A TDI VERSION WITH THE AUTOMATED MANUAL DSG TRANSMISSION. UP TILL NOW, IT HAS BEEN IMPOSSIBLE TO INDUCE ON COMMAND, MAKING IT VERY DIFFICULT FOR THE TWO DEALERSHIPS THAT HAVE EXAMINED IT TO IDENTIFY THE PROBLEM. EACH TIME THIS HAS OCCURRED, IT SEEMS TO FOLLOW A VERY BRIEF ACCELERATION, AS THOUGH YOU ARE STARTING TO MOVE INTO TRAFFIC AND THEN BACK OFF THE THROTTLE FOR AN INSTANT BEFORE REAPPLYING THE THROTTLE. AS YOU STEP BACK INTO THE THROTTLE, THERE IS NO CHANGE IN ENGINE SPEED FOR ABOUT THREE SECONDS, REGARDLESS OF PEDAL POSITION - IT JUST CONTINUES TO IDLE UNTIL IT FINALLY RESPONDS NORMALLY. SINCE THIS USUALLY OCCURS WHEN MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC OR MERGING FROM A DRIVEWAY, THE THREE SECONDS OF DELAY DURING WHICH YOU ROLL FORWARD CAN BE VERY DANGEROUS. *JS
Service brakes, Feb 10, 2015
LEFT REAR CALIPER IS SEIZING, WONT LET GO OF CALIPER. MECHANIC SAYS THE CALIPER HAS RUSTED SHUT AFTER ONLY 45,000 MILES AND HE SEES THEM ALL THE TIME ON VW VEHICLES. *TR
Electrical system, Equipment adaptive/mobility, Feb 9, 2015
FOR THIS YEAR OF JETTA THE DOORS LOCK AROUND 10 MILES AN HOUR. MINE DOES NOT LOCK. THE DOORS WILL KEEP ATTEMPTING TO LOCK WITH NO SUCCESS. IF YOU GO ON A LONG TRIP AND SLOW DOWN TO THE 10 MPH RANGE THEY WILL TRY TO LOCK AGAIN. THE DOOR ALSO DOES NOT LOCK WHEN YOU PUSH BUTTON. YOU MUST KEEP PRESSING IT UNTIL IT FINALLY LOCKS. *TR
Power train, Jan 28, 2015
SAME PROBLEM AS DESCRIBED IN NHTSA ACTION NUMBER: PE09035 AND NHTSA RECALL CAMPAIGN NUMBER:09V333000 CAR IS CURRENTLY AT VOLKSWAGEN DEALER AWAITING A REPLACEMENT MEGATRONICS UNIT TO REPLACE ORIGINAL UNIT. VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT A TRAFFIC LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Engine, Jan 13, 2015
TRIED TO START VEHICLE STARTED ONCE THEN STALLED IMMEDIATELY. TRIED A SECOND AND THIRD TIME VEHICLE WOULD JUST CLICK. LET CAR SIT 14 HOURS VEHICLE CLICKED ONCE THEN STARTED AND RAN ROUGH WITH WHITE SMOKE COMING OUT OF EXHAUST. READ UP ON HARD STARTS AND FOUND OUT ABOUT INTERCOOLER FREEZING. PULLED TUBING OFF AND FOUND APPROX. 2-3 OZ OF CLEAR WATER AND 4-5 OZ OF GREEN SLUDGE IN THE INTERCOOLER PIPING. NUMEROUS INSTANCES OF THIS HAVE OCCURRED EVEN ON THE HIGHWAY SOME OF THESE HAVE RESULTED IN A CONDITION CALLED HYDROLOCK RESULTING IN BENT CONNECTING RODS. THIS HAS ALSO OCCURRED IN VEHICLES BEING DRIVEN AT HIGHWAY SPEEDS. AT HIGHWAY SPEEDS THIS WILL CAUSE A RAPID LOSS OF ENGINE POWER POSSIBLY CAUSING A VEHICLE ACCIDENT. THERE ARE NUMEROUS FORUMS NOTING THIS IN 2009-2012 MODELS AND POSSIBLY 13-14 MODELS. *TR
Service brakes, Hydraulic, Power train, Other or unspecified, Jan 13, 2015
THE CAR, A 2012 VW JETTA SE, FAILED TO RESPOND TO THE REVERSE GEAR ON 1/5/2015 AND BEHAVED AS IF THE EMERGENCY BRAKE WAS STILL ENGAGED. THE REAR TIRES WOULD NOT MOVE AND THE REVERSE MANEUVER FAILED. THE DEALERSHIP WAS CALLED AND THEY RECOMMENDED TOWING TO THEIR FACILITY. THIS WAS ACCOMPLISHED ON 1/9/2015 AND TO DATE THERE HAS BEEN NO RESOLUTION.