2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints
526 reports, newest first.
Electrical system, Oct 21, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM). AFTER CONTACTING HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD), THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Other or unspecified, Oct 9, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. YOU CANNOT EVEN SHUT OFF ENGINE BECAUSE KEY WON'T TURN TO THE OFF POSITION.
Electrical system, Oct 2, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. P
Power train, Sep 24, 2019
WHEN MOVING FROM STOP, TRANSMISSION TAKES A SECOND TO ENGAGE. THIS IS DANGEROUS BECAUSE WHEN TRYING TO TAKE A TURN FROM STOP, HESITATION COULD LEAD TO SERIOUS ACCIDENT. ENGAGE 1ST GEAR.
Power train, Sep 17, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE PARKING THE VEHICLE AND PLACING THE GEAR IN THE PARK POSITION, THE VEHICLE STARTED TO ROLL FORWARD DOWN A HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE BEFORE THE VEHICLE ROLLED INTO A RIVER. THE VIN TOOL LOCATED A RECENT RECALL FOR NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM) THAT WAS ISSUED ON AUGUST 22, 2019. VILLAGE VOLKSWAGEN OF CHATTANOOGA (6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 855-4981) STATED THAT THEY DID NOT BELIEVE THE FAILURE WAS DUE TO THE RECALL. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WAS INFORMED THAT FOLLOW-UP LETTERS WOULD BE MAILED AROUND OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 120,000.
Exterior lighting, Sep 13, 2019
HEADLIGHTS ARE CONSTANTLY FAILING WHILE DRIVING. !ST TIME IN FEB 2019 BOTH LIGHTS FAILED AT THE SAME TIME WHILE DRIVING AT NIGHT ON THE HIGHWAY. REPLACED BOTH BULBS. SEPT 09, 2019 LEFT BULB FAILED WHILE DRIVING AT NIGHT ON THE HIGHWAY. AGAIN REPLACED BOTH BULBS. LEFT BULB FAILED AGAIN SEPT 12, 2019 WHILE DRIVING AT NIGHT ON THE HIGHWAY. RESEARCH SHOWS MANY OTHER VW JETTA OWNERS ARE HAVING THE SAME ISSUE.
Power train, Sep 11, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS TURNED OFF AND PARKED WITH THE IGNITION KEY REMOVED FROM THE IGNITION SWITCH, THE VEHICLE WOULD ROLL AWAY. THE CONTACT INDICATED THAT THE EMERGENCY BRAKE NEEDED TO BE ACTIVATED EVERY TIME THE VEHICLE WAS PARKED TO PREVENT IT FROM ROLLING. THE VEHICLE WAS TAKEN TO HALLMARK VOLKSWAGEN AT COOL SPRING (620 BAKERS BRIDGE AVE, FRANKLIN, TN) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V615000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Other or unspecified, Sep 9, 2019
KEY WAS STUCK IN THE IGNITION AND COULD NOT BE REMOVED. COULD NOT TURN CAR OFF. CAR WAS STATIONARY AT TIME, BUT IN WORK PARKING LOT. COULD NOT TURN CAR OFF. NEEDED NEW KEY, NEW KEY CYLINDER, AND KEY CYLINDER HOUSING. HAD TO HAVE RENTAL CAR FOR NEARLY 2 WEEKS.
Service brakes, Sep 6, 2019
I AM MYSTERIOUSLY LOSING BREAK FLUID, YET THERE IS NOT A SINGLE LEAK IN THE CAR. IT HAS COME TO MY ATTENTION THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT BREAK ISSUES AND HOW THEY SUDDENLY DO NOT WORK UP TO STANDARD. I HOWEVER HAVE ENOUGH KNOW HOW TO AT LEAST KNOW THAT THEY NEED FLUID. THE MINUTE I STARTED THE CAR AND PUT MY FOOT ON THE BREAK TO MOVE IT, THE BREAK PEDAL WENT TO THE FLOOR. IN LESS THAN A WEEK OF ME HAVING PUT FLUID IN, CHECKING THE BREAKS, AND HAVING THEM BLEED I NEEDED FLUID AGAIN. YET THERE IS NO LEAK PRESENT IN THE SYSTEM.
Steering, Aug 29, 2019
KEY DOESN'T COME OUT OF IGNITION WHEN TURNING THE ENGINE OFF
Fuel/propulsion system, Aug 21, 2019
FUEL LINE LEAK. THIS LEAK IS NOT ONLY OCCURRING IN DIESEL BASED ENGINES. WHILE DRIVING THE CHECK ENGINE LIGHT APPEARED AS IT APPEARED THERE WAS OBVIOUS STRESS ON THE VEHICLE CAUSING THE CAR TO STALL & THE CAR STRUGGLED TO MAINTAIN MOMENTUM PRIOR TO THE STALL. SEEMED AS IF THE CAR WAS NOT SHIFTING CORRECTLY. TOOK THE VEHICLE TO BE CHECKED TO DISCOVER THERE IS A GAS LEAK DETECTED AFTER A PRESSURE TEST WAS PERFORMED. THE VEHICLE HAS 89K MILES ON IT.
Service brakes, Aug 20, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. UPON STARTING THE VEHICLE, THE BRAKE WARNING INDICATOR ILLUMINATED. AS THE CONTACT PROCEEDED TO DRIVE THE VEHICLE, SHE FELT THAT THE BRAKE PEDAL WAS "OFF ITS BASELINE". THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE RECALL PERTAINED TO VEHICLES MADE TWO YEARS PRIOR TO THE CONTACT'S VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT OFFER FINANCIAL ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Other or unspecified, Aug 12, 2019
HEADLINER COMING LOOSE AND OBSTRUCTING DRIVERS VIEW
Electrical system, Aug 7, 2019
I RECENTLY BOUGHT THIS 2012 JETTA AND THE HORN DOES NOT WORK. IT DOES NOT SOUND WHEN YOU LOCK THE DOORS OR HIT THE PANIC BUTTON ON THE KEY PAD. THERE WAS A RECALL ON SOME MODELS FOR THE HORN, BUT MINE DOESN'T SEEM TO BE INCLUDED IN ON THAT RECALL.
Other or unspecified, Jul 19, 2019
KEYS GET STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
Air bags, Jul 19, 2019, crash
CAR REAR ENDED A WHITE VAN AND WHEN CRASHED THE AIRBAGS DID NOT DEPLOY. CAR I QUESTION WAS DRIVING AROUND 30-40 MPH. AIRBAG LIGHT DID GO OFF BUT ACTUAL AIRBAGS DID NOT DEPLOY. CRASH HAPPENED ON A CITY STREET WHILE I
Other or unspecified, Jul 18, 2019
I HAVE A "2012 VW JETTA SE 2.5L AUTO PZEV" THAT AT AROUND 90,110 MILES EXPERIENCED A SHIFT LEVER FAILURE ON 07/17/2019 AT AROUND 4:50 PM CST. THE PHYSICAL LOCKING MECHANISM OF THE SHIFT LEVER FAILED, AND IT WAS POSSIBLE TO ACCIDENTALLY SHIFT INTO DIFFERENT SELECTIONS WHILE THE VEHICLE WAS MOVING. I LUCKILY DIDN'T SHIFT INTO REVERSE BY ACCIDENT, JUST THE SPORT MODE (THIS MODE PREVIOUSLY REQUIRED THE HOLDING DOWN OF THE SHIFT LEVER BUTTON). AFTER THE FAILURE OF THE LOCKING MECHANISM, THE ELECTRONIC CONTROLS ALSO NO LONGER PICK UP SHIFTING REQUESTS (EG. SHIFTING FROM "NEUTRAL" TO "DRIVE" USING THE LEVER WOULD STILL SHOW THE CAR AS IN NEUTRAL). HOWEVER, THE VEHICLE STILL DOES SHIFT USING A VERY SPECIFIC METHOD OF MOVING THE GEAR SHIFT LEVER ALL THE WAY TO THE "REVERSE" POSITION, AND THEN MOVING IT ALL THE WAY TO THE "SPORT" POSITION. WHEN THIS IS PERFORMED, I AM ABLE TO THEN SHIFT INTO "DRIVE" THEN "NEUTRAL, AND THEN EVENTUALLY "REVERSE". I AM NOT ABLE TO SHIFT INTO "PARK" AT ALL, AND I HAVE TO USE TO YELLOW SHIFT OVERRIDE TAB IN ORDER TO SHIFT INTO ANY OTHER GEARS (EG. "NEUTRAL" OR "DRIVE"). THE KEY IS ACTUALLY STUCK IN THE CAR AS A RESULT OF BEING UNABLE TO SHIFT INTO PARK, SO I'VE HAD IT SITTING OVERNIGHT WITH THE KEY IN THE VEHICLE AS WELL. FEEL FREE TO CONTACT ME IF PHOTOS OR VIDEOS ARE NEEDED. I CAN ALSO PROVIDE AND ELABORATE ON MORE INFORMATION IF NEEDED.
Electrical system, Jul 16, 2019
KEY KEEPS GETTING STUCK IN THE CARS IGNITION WHILE THE VEHICLE IS ON. CAN NOT TURN ALL WAY BACK TO SHUT IT OFF. IT HAS GOTTEN TO THE POINT WHERE I HAVE JUST NOT USE THE CAR, AFRAID WILL NOT BE ABLE TO TURN IT OFF.
Engine, Jul 15, 2019, crash
THE MOTOR KICKS(JERKS) REALLY BAD. IT HAS BEEN HAPPENING FOR ABOUT TWO YEARS. I HAVE TAKEN IT TO A COUPLE SHOPS AND THE VOLKSWAGEN DEALER ONCE AND NO ONE HAS BEEN ABLE TO DETECT THE PROBLEM. I HAVE CHANGED MANY PARTS THINKING IT WOULD FIX IT AND STILL HAPPENS. AT THIS POINT IM FRUSTRATED AND DONT KNOW WHAT TO DO THE CAR ONLY HAS 84,146 MILES. IT DOES IT WHEN DRIVING DOWN A CITY STREET RANDOMLY AND IS VERY SCARY.
Vehicle speed control, Other or unspecified, Jul 12, 2019
I'VE NOTICED THAT MY CHECK ENGINE LIGHT COMES ON AND OFF, IT'S THE MAP SENSOR. IT HAS BEEN REPLACED SEVERAL TIMES AND EVERYTHING HAS BEEN FULLY CLEANED, CHECK ENGINE LIGHT STILL COMES ON. MY CAR ALSO SEEMS TO GO INTO LIMP MODE WHILE DRIVING. I'LL MAKE A TURN, AND ALL OF A SUDDEN THE CAR WILL NOT WANT TO MOVE AT ALL, ILL SWITCH IT TO TRIPTRONIC AND IT DOESN'T WANT TO DOWN SHIFT OR UP SHIFT. I HAVE TO PULL OVER ON THE SIDE OF THE ROAD. TURN THE CAR OFF THEN BACK ON. THIS HAS BEEN AN ON GOING PROBLEM WITH BOTH OF THESE THING FOR THE LAST SEVERAL MONTHS. I'VE ALSO NOTICED THAT THIS IS A COMMON PROBLEM WITH JETTAS MY YEAR. IT'S EXTREMELY DANGEROUS. I CAN BE IN THE CITY ON A HIGHWAY, ANYWHERES AND IT'LL RANDOMLY NOT WANT TO GO ANYWHERES, THE RPMS WILL GO COMPLETELY UP AND STILL NOT MOVE. I KNOW FROM OTHER, THAT THERE IS AN UPDATE FOR THE ECU COMPUTER ON THE CAR, FOR THE MAP SENSOR AND TO I GUESS HE'LL WITH THE LIMP MODE ISSUE. I ALSO KNOW THAT WHEN I HARD BRAKE, IT'LL GO INTO LIMP MODE. IT'S EXTREMELY SCARY.
Electronic stability control (ESC), Engine, Jun 27, 2019
OUT OF NOWHERE THE EPC LIGHT AND MIL LIGHTS CAME ON THE CAR LOST POWER AND THE ENGINE WAS RUMBLING. VERY SCARY WHILE DRIVING ON THE HIGHWAY. TOOK IT TO THE DEALER. IGNITION COIL AND SPARK PLUG WIRES HAS TO BE REPLACED. COST ME OVER $900. A DAY LATER, I SEE THAT THIS SAME PROBLEM WAS A RECALL ON JETTAS IN THE PAST. I AM OUT OF POCKET $900 AND WAS NEARLY REAR-ENDED ON THE HIGHWAY BECAUSE OF THIS. WHY HASN'T VW CORRECTED THIS PROBLEM? I WANT TO BE REIMBURSED SINCE THIS IS A PROBLEM THAT HAS EXISTED IN JETTAS FOR YEAR!
Service brakes, Jun 25, 2019
ABS CONTROL UNIT FAILURE
Latches/locks/linkages, Jun 24, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE LATCH FAILED AND THE DOOR COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO DORSCHEL VOLKSWAGEN (3817 W HENRIETTA RD, ROCHESTER, NY 14623, (800) 768-6026) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. IN ORDER FOR THE DOOR LATCH TO BE REPLACED, THE DOOR PANEL NEEDED TO BE DETACHED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO YEARS LATER, THE FRONT PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SAME DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Suspension, Other or unspecified, Jun 21, 2019
DELAYED AIR CONDITIONING; IT TAKES 5-10 MINUTES FOR AC TO BLOW HOT AIR. I CHECKED ON FORUMS & YOUTUBE AND SO MANY OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE FOR JETTA, GOLF, AND GTI. THE SUSPENSION MAKES SQUEAKING NOISE GOING OVER A BUMP ONLY WHEN THE WEATHER IS FREEZING COLD. AGAIN, MANY OWNERS COMPLAIN ABOUT THE SAME ISSUE AND EVEN HAVE VIDEOS ON YOUTUBE.
Other or unspecified, Jun 3, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT TURN BACK- IT IS JUST STUCK ON