2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints
526 reports, newest first.
Structure, Nov 2, 2018
DOOR LATCH FAILED MID-DRIVE AND MY DOOR FLEW WIDE OPEN MID-TURN. MAJOR SAFETY ISSUE. IF THIS WAS AN ISOLATED INCIDENT, I WOULDN'T BOTHER POSTING THIS. BUT IF YOU USE A QUICK GOOGLE SEARCH, THIS IS AN ISSUE VOLKSWAGEN WIDE. NOT ISOLATED TO THE JETTAS, NOT EVEN LIMITED TO MK6S.
Electrical system, Other or unspecified, Oct 31, 2018
KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.
Engine and engine cooling, Oct 19, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE RODE ROUGHLY AND HESITATED TO THE POINT THAT IT COULD NOT BE DRIVEN. VOLKSWAGEN OF MARIETTA (1860 COBB PKWY SE, MARIETTA, GA 30060, (770) 955-6565) PREVIOUSLY DIAGNOSED THAT THE DIESEL PARTICULATE AIR FILTER FAILED AND STATED THAT THE PART NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,300.
Service brakes, Sep 20, 2018, crash
WHILE DRIVING MY CAR ON NORMAL DRIVING CONDITIONS, NO RAIN, DAYLIGHT HOURS, WHEN COMING UP ON A STOP SIGN I PUSHED THE BRAKE PEDAL AND IT WOULDN'T PUSH, THE BREAKS DIDN'T WORK, I PUMPED THEM AND STILL THE PEDAL WOULDN'T MOVE, ON THE FOURTH OF FIFTH PUMP FINALLY THE PEDAL WOULD COMPRESS. THIS HAS HAPPENED APPROX 6-8 TIMES OVER THE LAST 4 YEARS BUT YESTERDAY IT WAS A SERIOUS ISSUE. I COULDNT GET MY BRAKES TO REACT AND REAR ENDED THE CAR IN FRONT OF ME , AND THE VALUE OF MY JETTA IS NOW LIKELY A TOTAL LOSS. I HAVE PERIODICALLY LOOKED FOR RECALLS ON THIS ISSUE AND HAVE FOUND ONLY SIMILIAR COMPLAINTS.
Other or unspecified, Engine, Sep 18, 2018
VEHICLE STALLS RANDOMLY WHILE IDLING AND HAS HAPPENED TWICE WILL DRIVING AT LOW SPEEDS, WHICH CAUSES LOSS OF POWER STEERING. THE CAR ALSO DRIVES ROUGH BEFORE, AND THE STALLING HAPPENS SOMETIMES 3-4 TIMES A DAY AND OTHER TIMES NOT AT ALL.
Other or unspecified, Sep 17, 2018
KEY GOT STUCK INSIDE IGNITION. I COULDNT TURN CAR OFF FOR OVER 10 MINUTES. IT HAS OCCURED SEVERAL TIMES IN LAST MONTH JUST GETTING WORSE NOW.
Tires, Other or unspecified, Sep 14, 2018
THIS VEHICLE CAME FROM THE MANUFACTURER WITH DUNLOP SP SPORT 01 A TIRES (225/40R18) (AUGUST 2012 PURCHASE). WITHIN NINE MONTHS (8800 MILES) TWO TIRES DEVELOPED SIDEWALL BUBBLES. AFTER CONTACTING DUNLOP, THEY REPLACED TWO TIRES ST NO CHARGE. AT THAT TIME, THE GOODYEAR/DUNLOP RETAIL STORE SLOWED ME TO PURCHASE A TIRE WARRANTY ON ALL FOUR TIRES. OVER THE PAST SIX YEARS AND 80,000 MILES, I HAVE REPLACED FOURTEEN (14) OF THESE TIRES UNDER THE WARRANTY AND HAVE HAD TO PURCHASE A WARRANTY WITH EACH REPLACEMENT TIRE. THESE TIRES ARE THE ONLY TIRES I HAVE EVER OWNED IN ALMOST 40 YRS OF DRIVING THAT HAVE DEVELOPED SIDEWALK BUBBLES. I HAVE OTHER TIRES FROM A DIFFERENT MANUFACTURER WITH THE SAME SIZE TIRE ON A DIFFERENT VEHICLE AND THEY HAVE NOT DEVELOPED ANY SIDEWALL BUBBLES. THESE TIRES ARE A SAFETY HAZARD AND SHOULD BE RECALLED AND REPLACED BY GOODYEAR/DUNLOP. THE FIRST BUBBLE WAS 6/14/13 AND THE LATEST BUBBLE WAS 9/8/18.
Fuel/propulsion system, Sep 10, 2018
LEAK IN THE FUEL SYSTEM.
Electrical system, Engine, Sep 4, 2018
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Power train, Engine, Aug 31, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Other or unspecified, Aug 31, 2018
THE VEHICLE IS STATIONARY AND IN PARK. THE KEY WILL NOT TURN IN THE IGNITION, EVEN TO START THE CAR. WHEN THE CAR CAN BE STARTED, AND IS RUNNING AND PLACED IN PARK, THE KEY WILL NOT COME OUT OF THE IGNITION AND THE CAR IS DIFFICULT TO TURN OFF. THE KEY IS OFTEN LOCKED IN THE IGNITION WITH NO WAY OF REMOVING IT.
Latches/locks/linkages, Aug 22, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER AND FRONT PASSENGER DOORS DID NOT LOCK WHEN THE ALARM WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTOBAHN MOTORCAR GROUP (3000 WHITE SETTLEMENT ROAD, FORT WORTH, TX 76107, 817-336-0885) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Air bags, Aug 20, 2018
AIR BAG LIGHT DONT TURN OFF.
Electrical system, Aug 15, 2018
THE CAR WILL NOT TURN OFF. THE IGNITION SWITCH WILL NOT ALLOW THE KEY TO BE TURNED INTO THE OFF POSITION AND IT CONTINUES TO RUN. THE KEY CANNOT BE REMOVED. THE VEHICLE IS STATIONARY AND IN PARK.
Electrical system, Aug 7, 2018
IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF, THIS IS THE SECOND TIME THIS HAPPEN, THE FIRST TIME DEALER REPLACE THE SWITCH CHARGING OVER 500.00 DOLLARS WORKED GOOD FOR A WHILE AND THEN THE KEY STARTED TO FEEL LIKE A BUMP WHEN TURNING THE KEY OFF AGAIN UNTILL GET COMPLETELY STUCK FOR SECOND TIME IN ABOUT 3 YEARS SPAN, CONTACTED DEALER AND THE CUSTOMER SERVICE DENY ANY WRONG DOING EVEN THOUGH SHE SAID IS A COMMON ISSUE, OBVIOUSLY THEY KNOW ABOUT THE ISSUE.
Electrical system, Jul 31, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD GET JAMMED IN THE IGNITION, WHICH RESULTED IN THE KEY BEING UNABLE TO TURN TO THE OFF POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED REGARDING THE COMPANY'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED DUE TO THE MILEAGE BEING OVER THE STIPULATION. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. *TT
Other or unspecified, Jul 27, 2018
VEHICLE KEY GETS STUCK IN THE IGNITION WHILE STARTING AND SHUTTING OFF THE VEHICLE. THIS HAPPENS EVERY TIME SOMEONE ELSE OTHER THAN I, THE OWNER ATTEMPTS TO TURN OFF THE VEHICLE. I HAVE HAD TO WIGGLE THE KEY A CERTAIN WAY TO TURN IT OFF. AT THIS POINT EVEN SO CANNOT TURN THE VEHICLE OFF AND HAD TO LEAVE IT RUNNING EVEN WHILE PUMPING GAS. I HAVE READ NUMEROUS REVIEWS ON THIS SAME ISSUES WITH OTHER VEHICLES OF THIS MAKE AND MODEL. I DO NOT UNDERSTAND WHY VOLKSWAGEN HAS NOT RECALLED THIS VEHICLE TO FIX THIS ISSUE. MY VEHICLE IS CURRENTLY STILL RUNNING AND MY HANDS ARE SCRATCHED FROM ATTEMPTING TO TURN OFF MY VEHICLE. FIX THIS.
Engine, Jul 21, 2018
KEY GETS STUCK IN THE IGNITION WHEN TRYING TO TURN ENGINE OFF.
Air bags, Jul 3, 2018
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DEPRESSING THE HORN, IT FAILED TO SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE MECHANIC INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE CONTACT CALLED PRESTIGE IMPORTS VOLKSWAGEN AT 914-769-5100 (LOCATED AT 44 PLEASANTVILLE RD, PLEASANTVILLE, NY 10570), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER, BUT DID NOT GET AN ANSWER. THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Steering, Electrical system, Air bags, Jun 26, 2018, crash
AIRBAG LIGHT CONTINUES TO STAY ON. I HAD AN ACCIDENT BACK IN 2014 AND THE AIRBAG NEVER DEPLOYED. THE STEERING COLUMN IGNITION SWITCH LOCKED AND MY KEY WAS STUCK WITH THE CAR STILL RUNNING ON IN A STATION PLACE. I WAS TRYING TO PARK THE CAR AND MY IGNITION SWITCH LOCKED AND WOULD NOT MOVED AND KEPT THE KEY LOCKED IN IT. I KEPT TRYING TO MOVE THE JIGGLE THE WHEEL AND TURN THE KEY BUT IT CAUSE THE KEY TO BREAK OFF IN THE IGNITION SWITCH. I HAD TO PAIR TO GET THE IGNITION SWITCH REPLACED AND THE KEY REPLACED. ALSO AFTER THAT THE HORN STOP WORKING AND I WAS TOLD IT WAS BECAUSE THE CLOCK SPRING HAD TO BE REPLACED. I PAID AGAIN TO HAD THE CLOCK SPRING REPLACED HOWEVER THE HORN NOW IS GOING IN AN OUT. THE HORN WILL SOUND OFF ONE DAY AND THEN FOR A COUPLE OF DAYS IT WILL NOT WORK. THIS HAPPEN ONLY 2 WEEKS AFTER GETTING THE CLOCK SPRING FIXED. ALSO THE HORN IS NOT LOUD IT BARELY MAKES A NOISE. NOW THE SENSOR LIGHT IS ON FOR THE ENGINE AND I WAS ALREADY TOLD THERE'S NOTHING WRONG WITH THE ENGINE.
Engine, Jun 26, 2018
AFTER STOPPING THE CAR, THE COOLING FAN REMAINS ON, AND THE ENGINE SEEMS INAPPROPRIATELY HOT, YET I HAD NOT DRIVEN THAT FAR. IDEAS RANGE FROM A BLOCKED RADIATOR, A POOR THERMOSTAT? THE COOLANT HAD BEEN CHANGED. HAS ANYONE ELSE REPORTED A SIMILAR PROBLEM? IT WAS ONLY 70 TO75 DEGREES AND OFTEN A BIT HUMID, BUT USUALLY AT NIGHT SINCE I SELDOM DROVE IN THE HEAT OF THE DAY. IT WAS PARKED AND THE TEMP OF THE ENGINE WAS NEVER ABOVE 190 DEGREES, THOUGH THE ENGINE FELT HOT. THIS HAPPENED MANY TIMES (10 PLUS) MOSTLY DURING THE WINTER IN FLORIDA. I REPORTED IT ONCE BUT THE TECH DIDN'T SEE IT AS A PROBLEM.WHAT DO YOU THINK?
Engine, Jun 25, 2018
VEHICLECOMPLAINT/ CAR DOESN T STOP OR SHUT OFF . KEY DOESN T ALLOW CAR TO TURN OFF
Steering, Other or unspecified, Jun 23, 2018
STEERING COLUMN LOCK HOUSING IS DEFECTIVE AND CAUSES THE KEY TO BECOME STUCK IN THE IGNITION WHEN THE VEHICLE IS PARKED
Steering, Jun 19, 2018
WELL RECALL U HAVE DOESN'T COVER MY CAR CAUSE IT'S OVER 100K SO THTS RUDE AND WR9NG IT'S BEEN HAPPENING A WHILE AGO P BUT YOUR RECALL 8 JUST GOT OVER 800 TO FIX IT I THINK THIS SHOULD BE TAKI G CARE OF REGARLESS CAUSE I WILL NOT SUGGEST ANYONE TO YR CARS U MADE IT CRAPPY AND MY KEYS GONNA BE JACKED UP TOO AND WHT I SHOULD PAY FOR THT TOO MY KEY GETS STUCK I WAITED FOR RECALL SO I SHOULD PAY 800 CAUSE ITS OVER 100K THT WRONG AND TERRIBLE CUSTOMER SERVICE I WANT TO GO GET IT FIXED B 4 MY KEY BREAKS TOO I WANT SOMEONE TO REPLY THANK U
Other or unspecified, May 31, 2018
KEY WILL NOT COME OUT OF IGNITION. RECEIVED A LETTER FOR AN "EXTENDED" WARRANTY ON THE ISSUE BUT WHILE I WAS UNDER 10 YEARS OLD, MY CAR WAS OVER THE ALLOTTED MILEAGE. I'VE BEEN TOLD THIS IS A $700 ISSUE. THIS SHOULD BE A RECALL BECAUSE IT IS A KNOWN ISSUE WITH MANY OF THEIR CARS DURING THESE YEARS.