2013 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 516 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Jetta model years with reports.
Of the 2013 reports, 12 involved a crash and 3 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Representative owner complaints
516 reports, newest first.
Fuel/propulsion system, Jan 19, 2015
HIGH PRESSURE FUEL PUMP NOISE. DEALER DIAGNOSED AS PUMP FAILURE DUE TO CONTAMINATED FUEL. VEHICLE HAD ALWAYS BEEN FUELED AT HIGH VOLUME DIESEL OUTLET. FUEL OUTLET HAS LOCAL GOVT. FUEL CONTRACTS AND MONITORS FUEL ON STRICT SCHEDULES AS PER THEIR CONTRACTS. VOLKSWAGEN OF LEE'S SUMMIT FIXED PROBLEM UNDER WARRANTY BUT INDICATED THE "EXTENDED WARRANTY" THAT I PAID EXTRA FOR WOULD NOT HONOR THIS REPAIR AT ANY LATER DATED WHEN THIS PUMP FAILS AGAIN. (DUE TO BAD FUEL) ? *TR
Structure, Latches/locks/linkages, Jan 15, 2015
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND WOULD NOT LATCH. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,785. THE VIN WAS UNAVAILABLE.
Vehicle speed control, Jan 12, 2015
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IT WOULD ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES AND THEY INDICATED THAT THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Jan 7, 2015
AS THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN AND TURNING THE STEERING WHEEL TO THE RIGHT, THE VEHICLE WOULD NOT TURN AND CONTINUED GOING MOSTLY STRAIGHT FORWARD. ALL STEERING CONTROL OF THE CAR WAS LOST. THE CAR SPUN AROUND AND CAME TO A REST WITH ONE TIRE FACING FORWARD AND ONE FACING TO THE SIDE. THE STEERING RACK AND PINION METAL BROKE IN HALF WHILE DRIVING. *TR
Electrical system, Jan 5, 2015, crash
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE PARKED ON THE STREET, THE VEHICLE'S HORN WOULD NOT SOUND AND PREVENTED THE CONTACT FROM WARNING AN APPROACHING VEHICLE. AS A RESULT, A CRASH OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Engine, Dec 29, 2014
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN MAKING A LEFT TURN AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.
Tires, Dec 24, 2014
THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR
Tires, Wheels, Dec 24, 2014
THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW JETTA GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR
Electrical system, Exterior lighting, Air bags, Structure, Dec 11, 2014, crash
I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY VEHICLE AND THE VEHICLE WAS NOT ABLE TO BE OPERATED POST-COLLISION. WITH THE HEAVY FRONT END DAMAGE THE DRIVER, PASSENGER AND SIDE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. *TR
Suspension, Nov 21, 2014
AS I WAS DRIVING I STARTED TO HEAR A KNOCKING NOISE IN THE FROM THE REAR OF THE VEHICLE. AFTER ABOUT 20 MINS IT BECAME WORSE. I PULLED INTO A PARKING LOT AND GOT OUT TO INVESTIGATE, EVERYTHING SEEMED NORMAL. I THEN CONTINUED TO DRIVE AROUND THE PARKING LOT. THE KNOCKING NOISE GREW LOUDER AND THEN THERE WAS A METAL BREAKING NOISE AND THE CAR DROPPED AND THE WHEEL WAS ALMOST OFF THE CAR. I LOOKED UNDER THE CAR AND THE STRUCTURAL STEEL OF THE DRIVERSIDE REAR TRAILING ARM WAS SNAPPED IN HALF! THIS WAS OUT OF NOWHERE AND THANK GOD I WAS NOT GOING 65MPH ON THE HIGHWAY! *TR
Tires, Nov 21, 2014
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA EQUIPPED WITH CONTINENTAL, TIRE LINE: CONTI PRO CONTACT, AND TIRE SIZE: 225/45/R17 TIRES DOT NUMBER: P5PY3XH6. THE CONTACT STATED THAT THREE OUT OF FOUR TIRES EXHIBITED CRACKS ON THE SIDE WALLS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE TIRES HAD BEEN REPLACED. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 40,000.
Tires, Wheels, Nov 18, 2014
VEHICLE HAS FIRESTONE 205/55R16 TIRES WITH 33,865 MILES. THE REAR PASSENGER SIDE TIRE SIDEWALL SPLIT WHILE DRIVING IN A RESIDENTIAL AREA AT A LOW SPEED CAUSING A FLAT TIRE. ALL DRIVING HAS BEEN ROUTINE. THERE IS NO LEGITIMATE REASON FOR A SIDEWALL TO SPLIT AFTER ONLY 33,865 MILES ON IT UNLESS IT IS DEFECTIVE. CURRENTLY, THE TIRE CANNOT BE CHANGED BY THE OWNER BECAUSE THE MANUFACTURER HAS INSTALLED LOCKING LUG NUTS AND WILL NOT PROVIDE THE SPECIAL KEY TO REMOVE THE WHEEL. THE GLOVE BOX HAS A SPOT FOR THE SPECIAL KEY, SO THE INTENT IS CLEAR THAT THE OWNER SHOULD HAVE A KEY, BUT A KEY WILL NOT BE GIVEN UNLESS ADDITIONAL MONEY IS PAID TO PURCHASE THE KEY. THIS IS A SAFETY ISSUE. IF A FLAT TIRE OCCURS, THE OWNER CANNOT CHANGE THE TIRE AND THEREFORE, WILL BE LEFT IN AN UNSAFE SITUATION. *TR
Engine, Oct 31, 2014
I BOUGHT THIS CAR NEW IN SEPT. 2013 FOR ITS FUEL MILEAGE, ALSO BECAUSE OF THE EFFICIENCY OF THE TDI. NOW AT 50,000 MIS., I HAVE A CHECK ENGINE LIGHT ON AND A CODE OF P047F, WHICH MEANS I HAVE A DIESEL PARTICULATE FILTER CLOGGED AND IT HAS TO BE REPLACED. THIS IS A $1000.00 PART. LUCKILY, MY CAR IS COVERED BY THE CARB WARRANTY OF CA. BUT THIS SHOULD NOT HAPPEN THIS FAST. I HAVE DONE ALL RECOMMENDED SERVICES AT THE PROPER INTERVALS WITH VW APPROVED FLUIDS AND FILTERS. BECAUSE MY CAR WAS PAST THE 3YR/36K WARRANTY, BUT HAS A 8YR/80K POWERTRAIN WARRANTY, I CALLED VW TO SEE IF THIS IS COVERED. THE FIRST CALL, THEY TOLD ME NO. I THEN STARTED CHECKING TDI FORUMS FOR THIS ISSUE AND FOUND THAT IT WAS A COMMON PROBLEM. I THEN CALLED BACK TO "PUSH THE ISSUE" WHICH WAS WHEN I FOUND OUT THAT I WAS COVERED UNDER THE CARB WARRANTY.HOW MANY PEOPLE CALL THE FIRST TIME AND GET THE SAME ANSWER AS I DID, THEN HAVE TO PAY $1000.00 PLUS LABOR TO FIX THIS? ALSO, WHAT GOOD IS THE TDI IF IT COSTS THIS MUCH TO MAINTAIN? *TR
Suspension, Wheels, Oct 29, 2014
UPON ENTERING MY DRIVEWAY, MY DRIVER SIDE AXLE TRAILING ARM COMPLETELY SNAPPED. CAR HAS A CLEAN TITLE, BOUGHT IT FROM A DEALER USED WITH 9K MILES ON IT. I JUST FOUND OUT ABOUT THE GLOBAL RECALL AND CONTACTED VW DIRECTLY, THE INCIDENT AND CAMPAIGN ARE SO NEW THEY DON'T HAVE EVERYTHING IN PLACE TO RESPOND. MY FEELING IS THERE IS A MANUFACTURER DEFECT IN THE METAL USED & I FIND IT ABSURD THAT ANYONE WOULD HAVE TO WAIT FOR A SIDE OR REAR COLLISION TO GET THIS PART INSPECTED/REPLACED. I THINK ANY CLIENT OF VW THAT HAS A CAR LISTED NEEDS TO BE TAKEN SERIOUSLY IN THIS CAMPAIGN - IF THE TRAILING ARM/AXLE WOULD HAVE SNAPPED WHILE I WAS AT SPEED IT COULD HAVE BEEN DEVASTATING NOT ONLY TO ME, MY FAMILY BUT ANYONE ON THE ROAD... I'M CONTINUING TO TALK TO VW BECAUSE MY CONCERN IS THE METAL....AND WHAT ARE THE REPLACEMENT PARTS MADE OF & WHEN WERE THEY MADE?? I DON'T INTEND ON PAYING ONE CENT FOR THIS REPAIR & WILL HOLD VW RESPONSIBLE 100% FOR THIS OR ANY FUTURE ISSUES RESULTING FROM THEIR DEFECTIVE PART/PROCESS....UPDATED 11/06/14 *BF UPDATED 7/27/2015*JS *TR
Engine, Oct 29, 2014
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. ..UPDATED 12/11/14 *BF
Engine, Oct 15, 2014
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
Fuel system, Other, Oct 15, 2014
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERNAL FUEL FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,500.
Power train, Engine, Oct 14, 2014
VEHICLE JUST EXITED FREEWAY ONTO EXIT RAMP. WHILE BRAKING FROM HIGHWAY SPEED, AT APPROXIMATELY 10-15 MPH, THERE WAS A LOUD NOISE AND THE ENGINE STALLED. WHEELS WERE LOCKED, AS IF IT WAS STUCK IN GEAR. VEHICLE SKID SLIGHTLY INTO INTERSECTION ON WET PAVEMENT. VEHICLE WAS STILL IN DRIVE WHEN CAR STALLED. VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. NO WARNING LIGHTS CAME ON AFTER OR BEFORE TO INDICATE ENGINE PROBLEMS. VEHICLE WAS TAKEN TO VW DEALERSHIP FOR INSPECTION. *TR
Fuel/propulsion system, Sep 27, 2014
SEVERAL LIGHTS DISPLAYED ON THE DASH PRECEDED BY A RATTLING NOISE IN THE ENGINE. THE CAR LOST POWER, STALLED AND WAS ABLE TO START ENOUGH TO DRIVE TO THE SHOULDER, AT WHICH POINT IT DIED COMPLETELY. WAS TOWED TO THE DEALERSHIP AND THE HPFP HAD FAILED AND WAS CONTAMINATED WITH METAL SHAVINGS. TOTAL REBUILD OF THE HPPFP. THE HPFP FAILED AGAIN AT 31,8883, THIS TIME WITH NO WARNING EXCEPT A CHECK ENGINE LIGHT FOLLOWED BY A COMPLETE LOSS OF POWER. THE CAR WAS TRAVELING AT 75 MPH IN THE FAST LANE OF I-80. WAS AGAIN TOWED TO DEALERSHIP AND REPAIRED. THEY SAID A BOLT FAILED AND THE SYSTEM WAS AGAIN REBUILT. *TR
Visibility, Structure, Sep 26, 2014
SUNROOF SHATTERED WHILE DRIVING IN THE COUNTRY, NO OTHER CARS NEARBY, NOTHING OVERHEAD, NO APPARENT REASON, IT JUST BLEW UP THROWING GLASS EVERYWHERE. LUCKILY MY 5 AND 6 YEAR OLD WERE NOT IN THE BACKSEAT :) *TR
Power train, Engine, Sep 19, 2014
TRANSMISSION STARTED LAGGING IN MY MANUAL 2013 VW JETTA S WHEN ACCELERATING AFTER SWITCHING INTO SECOND GEAR FROM FIRST GEAR. AFTER A COUPLE OF DAYS THE ENGINE SEIZED UP AND ALL OF THE LIGHTS CAME ON. LUCKILY, WAS JUST ON MY WAY TO THE DEALERSHIP FOR REPAIR AND WAS RIGHT AROUND THE CORNER. FIRST REPAIR WAS 11/2/2013. THIS HAPPENED AGAIN 5 DAYS LATER ON 11/7/2013. GOT IT FIXED, STARTED DRIVING HOME AND THE PROBLEM KICKED IN AGAIN. HAD TO BRING IT IN ON 11/8/2013 FOR THE SAME REPAIR IN LESS THAN 12 HOURS (3RD TIME IN LESS THAN A WEEK). THE IGNITION COIL WAS MISFIRING AND THE SPARK PLUGS KEPT NEEDING TO BE REPLACED. ALL WAS WELL IN GOOD UNTIL AUGUST 26, 2014 WHEN THE SAME PROBLEM HAPPENED. A WEEK LATER, THE PROBLEM CAME BACK BUT NOW IT'S MORE ON AND OFF. WILL BE TAKING IT IN AGAIN FOR THE SAME ISSUE FOR THE 5TH TIME NOW. *TR
Visibility, Sep 10, 2014
DRIVING HOME ON I-4 THE EVENING OF SEP 10, 2014 AND HEARD A LOUD POP/GUNSHOT SOUND FROM THE SUNROOF, THEN STARTED HEARING GLASS DEBRIS BLOWING OFF THE CAR. IT WAS QUITE A SHOCK TO BOTH MYSELF AND GIRLFRIEND IN THE MOMENT. LUCKILY, I HAD THE SUNROOF INTERIOR COVER CLOSED SO IT DID NOT FALL INTO THE CAR WHILE WE WERE DRIVING. I DID NOT STOP AS I WASN'T SURE IF IT WAS SAFE, BUT AFTER ARRIVING HOME ABOUT 8-10 MINS LATER I INSPECTED THE CAR NOTICING THAT THE GLASS WAS NOT SHATTERED IN, BUT PUSHED OUTWARD LIKE THE IMPACT CAME FROM THE INSIDE. THERE WAS A HUGE HOLE IN THE CENTER WITH CHARDS OF GLASS INSIDE AND THE ENTIRE SUNROOF HAS CRACKS THROUGHOUT. NOT SURE WHETHER TO FILE A CLAIM OR GO TO THE DEALERSHIP FOR FURTHER INSPECTION. I WAS DRIVING ABOUT 65MPH ON THE INTERSTATE, SO THERE WASN'T A POSSIBILITY FOR VANDALISM. THE TEMPERATURE WAS IN THE LOW 80'S. *TR
Electrical system, Aug 30, 2014
AUGUST 30, 2014 THIS 2013 VW JETTA 2.5SE HAS HAD AN INTERMITTENT PROBLEM WITH TURNING THE CAR OFF AND REMOVING THE KEY FROM THE IGNITION SINCE ABOUT 10,000 MILES. TODAY IT WENT FROM AN INFREQUENT PROBLEM THAT WAS HARD TO DUPLICATE TO A FULL-BLOWN PROBLEM. IT WILL NO LONGER WORK AT ALL AND IS NOW NON-FUNCTIONAL. IT IS NOT THE STEERING WHEEL LOCKING MECHANISM THAT CAUSES THIS. PRIOR TO TODAY, THE KEY WOULD RANDOMLY NOT TURN TO SHUT OFF THE CAR OR TURN TO START. A SLIGHT PUSH IN AND JIGGLE OF THE KEY WOULD SOLVE THE ISSUE. I ONLY HAVE A HOUSE KEY AND A SMALL VW KEY FOB, NOTHING HEAVY HANGING ON IT THAT WOULD HAVE CAUSED ANY DAMAGE OR WEAR TO THE CYLINDER. TODAY, THE CAR WOULD NOT SHUT OFF AT ALL. TWISTING, PULLING, PUSHING, AND ANY JIGGLING WOULD NOT TURN THE IGNITION INTO THE OFF POSITION FOR ENGINE SHUT OFF AND KEY REMOVAL. FORTUNATELY, MY VEHICLE IS A MANUAL SHIFT AND I WAS ABLE TO SHUT THE ENGINE OFF BY DUMPING THE CLUTCH. THE ELECTRICAL SYSTEM WAS STILL ON DUE TO THE KEY BEING IN THE ON-POSITION. I HAD TO REMOVE THE BATTERY CABLE FROM THE TERMINAL TO SHUT THE ELECTRICAL SYSTEM OFF AND NOT DRAIN THE BATTERY. MULTIPLE TRIES BY VARIOUS PEOPLE WILL NOT RESOLVE THE ISSUE. THE DEALERSHIPS ARE ALL CLOSED NOW, UNTIL AFTER LABOR DAY, AND WE CANNOT GET THE CAR SERVICED UNTIL AFTER THAT. I WILL BE MAKING AN APPOINTMENT FOR A WARRANTY REPAIR BUT BEING IGNITION CYLINDER ISSUE, I FELT IT SHOULD BE REPORTED. *TR
Power train, Engine, Fuel/propulsion system, Aug 15, 2014
WAS DRIVING WHEN THE CAR SUDDENLY SHUT OFF BUT RADIO AND DASH LIGHTS WERE STILL ON ALMOST CAUSED A CRASH FINALLY GOT CAR STOPPED AND STARTED BACK UP FINE SERIOUS PROBLEM NEEDS FIXED.... *TR
Electrical system, Aug 13, 2014
SO MY VEHICLE IS A 2013.5 VW JETTA GLI (NHTSA DOES NOT HAVE OPTIONS TO LIST THE VARIANT OF THE CAR). SO THE CAR STALLED ON ME THE FIRST TIME IN JULY WHEN I WAS GETTING OF THE EXIT ....JUST LOST COMPLETE ENGINE POWER ...AND BASICALLY THE CAR SHUT OFF ON ME. THE STEERING GOT REALLY STIFF AND THE BRAKES BECAME HARD AND IT WAS AN EXTREMELY HORRIFIC SITUATION. THE BATTERY INDICATOR CAME ON ...AND THEN AFTER CRANKING THE CAR BACK UP IT RAN FINE. TOOK IT TO THE DEALER THE DAY AFTER (BECAUSE THEY NEEDED AN APPOINTMENT) ...THEY SAID NOTHING WAS WRONG WITH CAR AND THEY REPLACED THE CRANK SHAFT SENSOR AS AN "EDUCATED GUESS". ANYWAYS AFTER ABOUT A WEEK ....THE CAR SHUT OFF ON ME TWICE WITHIN A 5 MINUTE DIFFERENCE. EACH TIME THE BATTERY LIGHT CAME ON AND THAT WAS IT. AND THE LAST TIME THE EPC LIGHT CAME ON AS WELL. DEALER CANNOT FIND ANY PROBLEMS WITH MY CAR SINCE THEY CANNOT REPLICATE AN INTERMITTENT ISSUE. SO THIS IS A MAJOR SAFETY HAZARD ...AND NOT A GOOD FEELING TO LOSE CONTROL OF YOUR CAR IN THE MIDDLE OF THE ROAD.I HAVE LOST COMPLETE FAITH IN VW AND MY CAR. *TR