2009 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 167 owner complaints filed for this model year. This is the 4th highest complaint count among 17 Tiguan model years with reports.
Of the 2009 reports, 4 involved a crash and 6 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineJul 21, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
A vehicle stall increases the risk of a crash.
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Campaign 14V441000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersNov 22, 2013
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
Campaign 13V569000 on NHTSA.gov
Engine and engine coolingMay 28, 2008
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Campaign 08V235000 on NHTSA.gov
Representative owner complaints
167 reports, newest first.
Electrical system, Engine, Nov 8, 2013
DRIVING ON THE HWY ,CHECK ENGINE LIGHT CAME ON AND EPC LIGHT ,ENGINE STARTS TO RUN VERY ROUGH,TOOK IT TO THE DEALER ,THEY SAID IT IS A COIL,REPLACED IT,A WEEK LATER THE SAME THING HAPPENED AGAIN ON THE HWY DOING 70 WITH FAMILY ,TOOK IT TO THE DEALER,THEY SAID ALL THE OTHER 3 COILS WENT BAD AT THE SAME TIME!!!!!! I AM REALLY AFRAID TO TAKE THIS CAR FOR A LONG TRIP ,THE OTHER ISSUE : THE FUSE MELTED CAUSING THE LICENSE BRAKE LIGHT HARNESS AND TRUNK OPENING TO FAIL TWICE . *TR
Electrical system, Exterior lighting, Nov 8, 2013
FOR THE 2ND TIME IN LESS THAN A YEAR, WE HAD A FRONT HEADLIGHT GO OUT, THE BULB WASN'T BAD BUT THE FUSE WAS. THE FIRST TIME THE FUSE WAS BLOWN AND LOOKED LIKE IT HAD SLIGHTLY BEEN MELTED. THE MOST RECENT TIME THIS HAPPENED ON 10/19/13 THE FUSE WAS ALMOST TOTALLY MELTED AND ALSO SLIGHTLY DAMAGED THE FUSE NEXT TO IT. THIS IS A 2009 MODEL AND WE'VE ALREADY HAD TO REPLACE THE O2 SENSOR, ACCELERATOR COIL AND NOW TWO FUSES FOR THE HEADLIGHTS. *TR
Electrical system, Exterior lighting, Nov 8, 2013
MY HEADLIGHTS AND DAYTIME RUNNING LIGHTS WOULD INTERMITTENTLY WORK AND NOT WORK. SOMETIMES I WOULD TURN MY CAR ON AND ALL OF MY LIGHTS WOULD WORK, AND OTHER TIMES ALL OF THEM WOULD FAIL, OR JUST ONE SIDE. SOMETIMES THEY WOULD FAIL WHILE DRIVING. I TOOK THE CAR INTO ROYAL AUTOMOTIVE GROUP IN SAN FRANCISCO AND THEY INITIALLY CLAIMED IT WAS BAD BULBS, IT TOOK THEM 2 WEEKS TO WORK OUT IT WAS A FAULTY MAIN FUSE BOX. THIS WAS REPLACED UNDER WARRANTY BUT I HAVE STILL HAD CONTINUING PROBLEMS WITH MY HEADLIGHTS, INDICATORS AND DAY TIME RUNNING LIGHTS GOING OUT CONSTANTLY DYING OUT AND REQUIRING REPLACEMENT. *TR
Electrical system, Exterior lighting, Oct 13, 2013
WARNINGS AND ERRORS SHOWED UP ON THE DASH BOARD CONCERNING HEADLIGHT, BLINKER AND BRAKE-LIGHT OUTAGES. RESEARCHED ONLINE, TURNS OUT THE FUSE BOX STARTED MELTING CAUSING ONE OF THE FUSES TO MELT WHICH CAUSED THE ELECTRICAL MALFUNCTION WITH THE LIGHTS. THIS CAN APPARENTLY CAUSE A FIRE. *TR
Electrical system, Sep 2, 2013
AFTER TAKING CAR IN TO BE SERVICED FOR AN OUT TAIL LIGHT IT WAS BROUGHT TO MY ATTENTION THAT THE FUSE BOX WAS MELTING AND CAUSING THIS PROBLEM. SERVICE MANAGER AND INTERNET SEARCH SHOWS THIS IS NOT AN UNCOMMON PROBLEM THAT VW IS AWARE OF. *JS
Electrical system, Aug 29, 2013
THE F16 FUSE IN THE ENGINE BAY FUSE BOX IS COMPLETELY MELTED RESULTING IN FAILURE OF REVERSE LIGHTS, HEADLIGHTS, AND OTHER SAFETY EQUIPMENT. *TT
Service brakes, Aug 27, 2013
MY WIFE'S VEHICLE WAS PARKED YES SHE SPILLED WATER ON THAT AREA, THANK GOD IT WAS PARKED. FROM WHAT I HAVE READ ABOUT THESE PARTICULAR E BRAKES THEY SEEM A VERY BAD DESIGN. I KNEW WHEN WE PURCHASED THE CAR IN 2009 JUST KNOWING AUTOS THIS WAS A TERRIBLE DESIGN AND FEATURE ESPECIALLY THE PLACEMENT. I READ ENOUGH ONLINE AFTER TODAY THIS HAS TO BE A RECALL I HAVE HAD PREVIOUS RECALLS ON BOTH MY VW SEAT BELTS, MISC. SENSORS BOTH A COUPLE OF TIMES EACH YES VW TOOK CARE OF IT BUT THIS SITUATION IS FAR TOO DANGEROUS. *TR
Engine, Jul 11, 2013
TAKING OFF AFTER GETTING FUEL CAR START TO IDLE ROUGH WHEN SLOWING DOWN. DROVE DIRECTLY TO DEALERSHIP LESS THAN A MILE WHERE THE CAR BARELY MADE IT INTO THE SERVICE AREA AND CHECK ENGINE LIGHT CAME ON. TIMING CHAIN BROKE AND BLEW ENGINE. VEHICLE HAS BEEN PERFECTLY MAINTAINED BY DEALER. IT APPEARS TO BE A RECURRING PROBLEM BASED ON INTERNET RESEARCH. FORTUNATELY, I WAS NOT DRIVING ON THE INTERSTATE AS NORMAL AT THAT TIME OF DAY. *TR
Electrical system, Jul 8, 2013
A MAJOR SHORT OCCURRED IN THE FUSE BOX, WHICH CREATED ENOUGH HEAT TO CAUSE MELTING DAMAGE - REQUIRING REPLACEMENT AT GREAT COST TO ME. IT ALSO CAUSED MANY OF THE VEHICLE'S LIGHTING SYSTEMS TO BE INOPERATIVE. IN DISCUSSING THE ISSUE WITH OTHER OWNERS, IT IS CLEAR THAT THIS IS A COMMON, RECURRING ISSUE -- COMMON ENOUGH THAT VOLKSWAGEN SERVICE DEPARTMENTS HAVE STOCKED UP ON REPLACEMENT FUSE BOXES SO THEY ARE WELL-STOCKED TO REPLACE THEM WHEN THEY COME IN. VOLKSWAGEN OF AMERICA, HOWEVER, REFUSES TO ACKNOWLEDGE OR CORRECT THE ISSUE. *TR UPDATED 9/19/13 *CN MOST OF THE LIGHTS ON THE PASSENGER SIDE WENT OUT, EXCEPT FOR THE FRONT DRIVING LIGHT. THE CONSUMER RECEIVED A WARNING ON THE DASH, THAT THE FOG LIGHT, HEADLIGHT, BRAKE LIGHT, TAIL LIGHT AND TURN SIGNALS WERE ALL DEAD.
Electrical system, Exterior lighting, Jun 21, 2013
A 30 AMP FUSE MELTED INSIDE THE FUSE BOX, CAUSING MY RIGHT SIDE HIGH AND LOW BEAM, FOG LIGHT, AND TURN SIGNAL, ALONG WITH THE RIGHT HALF OF ALL MY TAIL AND BRAKE LIGHTS TO STOP WORKING. *TR UPDATED 09/17/13*LJ THE CONSUMER STATED THE FUSE BOX WAS NOT REPAIRED. THE FUSE WAS REPLACED AND WAS BEING CAREFULLY MONITORED TO ENSURE IT WAS NOT MELTING. *JS
Electrical system, Jun 18, 2013
I WAS TAKING MY VEHICLE IN FOR IT'S 40K SERVICE AND THE SERVICE TECH'S NOTICED SEVERAL TROUBLE CODES. ONE OF THESE CODES WAS AN OPEN-CIRCUIT FRONT HEADLIGHT WARNING. WHEN THEY CHECKED THE HEADLIGHT (WHICH I HAD RECENTLY REPLACED) OTHER LIGHTS STARTED SHORTING OUT. TURNS OUT THE MAIN FUSE FOR ALL LIGHTS HAD SHORTED AND THAT THE FUSE BOX ITSELF HAD STARTED TO MELT. THIS SHORTING AND MELTING WOULD HAVE CAUSED ALL THE LIGHTS ON THE CAR TO FAIL OR INCORRECTLY FUNCTION INCLUDING BRAKE LIGHTS. LUCKILY I DID NOT FIND THIS OUT WHEN SOMEONE RAN INTO ME, BUT INSTEAD LUCKILY DURING A SERVICE CHECK. RESEARCHING ON THE WEB SHOWS THAT THIS APPEARS NOT TO BE UNCOMMON. HERE ARE SOME EXAMPLE THREADS: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5927373-FUSE-BOX-LEFT-LOW-BEAM-HEADLIGHT HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5618907-BLOWN-FUSE-CAUSING-RANDOM-EXT-LIGHTS-OUT-2009-TIGUAN HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5891263-2009-TIGUAN-REPLACED-ENGINE-FUSE-BOX-NO-ESP-OR-WINDSHIELD-WIPERS HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5940918-MELTING-FUSE-BOX-STRIKES-AGAIN!-%28THE-40K-CLUB..%29. *TR *UPDATED 09-18-13 *BF
Electrical system, Exterior lighting, Engine, Apr 18, 2013
OVER THE LAST THREE MONTHS: FIRST-CHECK ENGINE AND EPC LIGHTS ON AND ENGINE PERFORMANCE LOW. SECOND-FUEL RAIL/SYSTEM PRESSURE TOO LOW. THIRD-BATTERY LIGHT CAME ON AND VEHICLE DID NOT HAVE NORMAL POWER (BATTERY BRAND NEW OCT12). FOURTH-HEADLIGHTS WENT OUT MULTIPLE TIME OVER A TWO WEEK PERIOD (BULBS BRAND NEW APR13). CAR IS WITH VW NOW FOR MELTED FUSE AND MELTED FUSE BOX. *TR UPDATED 09/17/13*LJ THE CONSUMER STATED THERE WERE MULTIPLE ELECTRICAL SYSTEM DTCS. THE FUSE BURNT AT THE CONNECTION AND BOTH RELAYS DUE TO AN OVERHEATED CONDITION. *JS
Steering, Structure, Service brakes, Jan 2, 2013, crash
FIRST, THIS EXACT SAME SCENARIO ALSO HAPPENED IN OCTOBER 2010. THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING THE VEHICLE, AND NOW THIS TIME, WHEN MY HUSBAND WAS DRIVING THE VEHICLE. BOTH OF US, EACH HAVE 30+ YEARS OF DRIVING EXPERIENCE AND NEITHER OF US HAVE EVER BEEN INVOLVED IN A CRASH OR EXPERIENCED THIS TYPE OF LOSS OF CONTROL IN A VEHICLE, EVER. BOTH INCIDENTS OCCURRED WHILE TURNING A CORNER AT APPROXIMATELY 5 TO 15 MPH IN APPROXIMATELY 1- 3 INCHES OF NEW SNOW. THE CAR SLID WITH TOTAL LOSS OF STEERING AND BRAKES, SMASHING INTO THE CURB, BREAKING THE AXLE, CONTROL ARM, STEERING KNUCKLE, ETC... THERE WAS NO CONTROL WHATSOVER. THIS WAS NOT ICE. THIS HAS NEVER EVER HAPPENED BEFORE WITH ANY OTHER VEHICLE WE HAVE EVER DRIVEN. THE CAR DID NOT CORRECT ITSELF EVEN WHEN THE STEERING WHEEL WAS RELEASED. WE BELIEVE THERE IS A DEFICIENCY IN THE ESP MONITORING SYSTEM. THE ESP SYSTEM TOTALLY FAILED WHILE TURNING. THE ESP SENSORS DID NOT DETECT THE SITUATION AND DID NOT REACT AT ALL INDEPENDENT OF THE DRIVER. THE ESP SYSTEM DID NOT USE THE VEHICLE'S BRAKING SYSTEM TO "STEER" THE VEHICLE BACK ON TRACK. THE ESP DID NOT INITIATE ANY BRAKING INTERVENTION AT ALL. IT WAS LIKE ALL SYSTEMS JUST TOTALLY MALFUNCTIONED. HORRIBLE. SOMEONE IS GOING TO BE SERIOUSLY HURT. I AM THANKFUL ANOTHER VEHICLE OR PERSON WAS IN THE AREA. *TR
Engine, Sep 13, 2012, crash
VEHICLE COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I WAS IN THE FAR LEFT LANE, AND THE ENGINE FAILED AND I WAS NOT ABLE TO MOVE TO THE RIGHT SHOULDER. I PUT MY HAZARDS ON AND CALLED FOR ASSISTANCE. WHILE ON THE PHONE IT WAS CLEAR THAT I WAS NOT IN A SAFE POSITION, SO MYSELF AND MY PASSENGER EXITED THE VEHICLE WHEN THERE WAS A BREAK IN TRAFFIC. WE WERE ABLE TO GET ACROSS TO THE RIGHT SIDE OF THE ROAD, BEHIND A GUARDRAIL. WHILE ON THE PHONE WITH 911 SOMEONE SLAMMED INTO THE BACK OF MY CAR, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. LUCKILY NO ONE WAS INJURED, AND NO OTHER CARS WERE AFFECTED. BOTH VEHICLES WERE INOPERABLE AND HAD TO BE TOWED FROM THE SCENE. I WAS TOLD BY THE VOLKSWAGEN DEALERSHIP THAT AN ENGINE COIL BROKE OFF, AND BACKFED INTO THE HARNESS, CAUSING THE ENGINE TO FAIL. IN ADDITION, I HAD JUST BEEN TO THE DEALER FOR AN OIL CHANGE THAT MORNING, AND HAD DRIVEN 8 MILES WHEN THE INCIDENT HAPPENED. THE DEALER SAYS THERE IS NO RELATIONSHIP, AND THAT ENGINE PARTS FAILED. I AM CONCERNED THAT THERE IS A DEFECT WITH THIS PART, AS I HAVE VERY LOW MILEAGE ON THE VEHICLE. THIS INCIDENT PUT ME IN AN EXTREMELY UNSAFE SITUATION, AND I WANT TO REPORT THIS IN ORDER TO FIND OUT IF THIS IS A DEFECTIVE PIECE, SO THAT THIS DOES NOT HAPPEN TO ANYONE ELSE. *TR
Electrical system, Exterior lighting, Electronic stability control (ESC), Aug 20, 2012
APPARENTLY, THE TOP PORTION OF MY FUSE BOX MELTED WHEN THE TEMPERATURES IN CHICAGO REACHED 100 DEGREES. THE EFFECTED AREA CONTROLS THE LIGHTING ON THE RIGHT SIDE OF THE CAR, AND MAY ALSO IMPACT THE POWER STEERING AND TRACTION CONTROL. ALTHOUGH THE CAR IS JUST OUT OF WARRANTY, THIS IS A DANGEROUS SITUATION IF THE FUSE BOX IS NOT DESIGNED TO WITHSTAND NORMAL HOT TEMPERATURES GIVEN THAT THE ENTIRE CAR IS IMPACTED BY THE FUSE BOX, LOSS OF ELECTRONIC CONTROLS IN A CAR WITH COMPUTER TECHNOLOGY THAT CONTROLS ALL OF THE FUNCTIONS OF THE CAR IS A DANGEROUS SITUATION. THANKS. *TR...UPDATED 09-18-13 *BF
Service brakes, Aug 13, 2012
GRINDING SOUND WHEN BRAKING, NOW SEEMS TO HAVE EVOLVED INTO BRAKE FAILURE, ALL OF A SUDDEN THE BRAKE RED LIGHT IT ON AND THE PARKING BRAKE IS ON, AND WILL NOT GO OFF EVEN WHEN DIRECTIONS ARE FOLLOWED TO DISENGAGE PARKING BRAKE. YELLOW P LIGHT ON. CAR SEEMS TO LURCH FORWARD AT TIMES OR HESITATE AT OTHERS. WILL HAVE TO TAKE TO LOCAL DEALER. *TR
Engine and engine cooling, Apr 1, 2012, fire
I WENT TO TAKE MY CHILD TO GYMNASTICS IN THE MORNING. WHEN I TURNED ON TO THE STREET THAT THE GYM IS OFF OF, MY CHECK ENGINE LIGHT CAME ON. LESS THEN 10TH OF A MILE LATER I PARKED. WE WERE EARLY SO I CALLED THE LOCAL VW DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT AND GET IN A LITTLE EARLY FOR MY SCHEDULED MAINTENANCE. WE THEN GOT OUT OF THE CAR AND ENTERED THE GYM. WITHIN 10 MINUTES OF BEING INSIDE THE GYM, A MAN CAME IN THE BUILDING AND STARTED ASKING WHO'S SUV WAS OUTSIDE BECAUSE IT SMOKING. I RAN OUT SIDE TO SEE MY VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT HAD TO COME TO PUT OUT THE FIRE. ITS COMPLETELY DESTROYED. *TR
Electrical system, Vehicle speed control, Feb 29, 2012, fire
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE TRAVELING 5 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND BEGUN TO SURGE FORWARD. THE VEHICLE WAS SHUT OFF BY THE CONTACT AND WOULD NOT RESTART. PRIOR TO THE SURGING, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPLACED, HOWEVER THE CONTACT WAS NOT INFORMED WHAT CAUSED THE ENGINE FAILURE. TWO MONTHS AFTER THE REPAIR, THE CONTACT WAS EXAMINING THE VEHICLE AND NOTICED THAT THE MAIN FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FUSE BOX WAS REPAIRED. THE CURRENT MILEAGE WAS 50,000 AND THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. K
Service brakes, Hydraulic, Oct 22, 2011
I STARTED TO HEAR A GRINDING SOUND FROM THE REAR WHEN APPLYING BRAKES. WITH ONLY 40 K ON CAR THE FRONT BRAKES SHOULD SHOW SIGNS OF WEAR FIRST. THE REAR BRAKES HAVE TOTALLY WORN OUT FIRST AND GRINDING METAL TO METAL, RUINING THE REAR ROTORS. *TR
Engine and engine cooling, Electrical system, Oct 10, 2011, fire
I OWN A 2009 VW TIGUAN. THE CAR BURST INTO FLAMES THIS MORNING AFTER THE CHECK ENGINE LIGHT WENT ON WHILE MY PREGNANT WIFE WAS DRIVING THE CAR THIS MORNING. THE CAR HAS BEEN MAINTAINED BY VW AND HAD ROUGHLY 22,000 MILES ON IT. I BOUGHT THE CAR FROM EVANSTON AUTOBARN VW IN 2010 AND SERVICED IT AT FLETCHER JONES VW OF CHICAGO. I FILED AN INSURANCE CLAIM THIS MORNING AND CONTACTED BOTH VW DEALERSHIPS AND YOUR 24 HOUR HELP LINE. VW HAS BEEN ZERO HELP TO US. EVERYONE SAID TO CALL MY INSURANCE COMPANY. THIS IS NOT AN INSURANCE ISSUE. THERE WAS NO COLLISION. THIS CAR SIMPLY BURST INTO FLAMES WHILE BEING DRIVEN. CHICAGO POLICE DEPARTMENT AND FIRE DEPARTMENT WAS INVOLVED AND THE REPORT # IS HT535806. *KB
Steering, Jun 27, 2011
SEVERAL RECURRENCES OF POWER STEERING ISSUES IN ADVERSE OR COLD WEATHER CONDITIONS. COMPLETE LOSS OF STEERING, POWER STEERING FAILURE WARNING LIGHT. NOW I GET CONSTANT AND LOUD GRINDING NOISE DURING OPERATION OF ALL STEERING FUNCTIONS. *TR
Power train, May 18, 2011
THIS IS A SEPARATE INCIDENT (I JUST FILLED A COMPLAINT ODI 10401437. SAME VW TIGUAIN. THE WEEKEND OF 4/30/11 AND 5/1/11 I WAS DRIVING ON THE HIGHWAY AND MY AUTOMATIC TRANSMISSION WAS ACTING WEIRD. I WAS WATCHING THE TACHOMETER AND IT WANTED TO RED LINE, IT WAS SKIPPING GEARS, AND AT TIMES WANTED TO STALL OUT. THIS WAS VERY, VERY SCARY. IF I WENT TO PASS SOMEBODY THE VEHICLE WOULD SKIP GEARS AND NOT ACCELERATE PROPERLY, AT TIMES IT WOULD CATCH THE CORRECT GEAR AND WANT TO RED LINE (7,000 RPMS) I WOULD HAVE TO TAKE MY FOOT OFF THE GAS TO GET IT TO SWITCH TO THE CORRECT GEAR. I PULLED OVER TO A REST STOP AND PUT IT IN PARK, IT WAS IDLING UNDER 800 RPMS AND WANTED TO STALL OUT. I SHUT IT OFF FOR ABOUT 5 MINUTES AND TURNED IT ON, IN REVERSE IT WAS IDLING UNDER 800 RPMS AND WANTED TO STALL I GAVE IT GAS AND DROVE IT HOME. I BROUGHT THE CAR IMMEDIATELY TO THE DEALERSHIP ON 5/2/11 THEY HAD THE CAR FOR THE DAY AND TOLD ME THEY COULD NOT REPLICATE THE BEHAVIOR OF THE VEHICLE AND TO COME PICK IT UP, NOW THEY CALLED ME AT 4:35 PM THEY CLOSED AT 5:00 PM. I WAS SO UPSET I SAID LETS TAKE A RIDE WITH AN ASE CERTIFIED MECHANIC, NOW, SOMETHING IS WRONG WITH THIS VEHICLE. I WAS VERY, VERY SCARED THE WEEKEND PRIOR TO THIS, SO I WAS SPEAKING LOUDLY ON THE PHONE AND BASICALLY THROWING A FIT BECAUSE I KNEW THE VEHICLE WAS NOT SAFE TO DRIVE! SO I GET TO THE DEALERSHIP, THE ASE CERTIFIED MECHANIC WAS PRESENT WHEN I ARRIVED, I HAD BEEN CRYING BECAUSE I WAS SO SCARED TO DRIVE THE VEHICLE. THE MECHANIC ASKED ME IF HE COULD TAKE IT HOME I SAID ABSOLUTELY, AND THE DEALERSHIP SET UP A RENTAL FOR ME FREE OF CHARGE. I GUESS WHEN THEY SPOKE TO ME OVER THE PHONE AND SAW ME IN PERSON THEY WERE CONVINCED I WAS NOT MAKING THIS UP. THE NEXT DAY THEY REPLACED 2 FUEL INJECTORS AND EXPLAINED TO ME IT WAS NOT THE TRANSMISSION. THE FOLLOWING WEEKEND I THOUGHT IT STILL WAS NOT CORRECTED, BROUGHT IT IN AGAIN AND TOLD IT WAS NOT MALFUNCTIONING. *TR
Steering, May 18, 2011
I OWN A VW 2009 TIGUAN (THIS IS A SPLIT YEAR AND MINE IS THE OLDER VERSION PURCHASED IN 2008). ON 5/19/10 I BROUGHT IT TO THE DEALERSHIP BECAUSE I WAS HAVING TROUBLE WITH THE STEERING WHEEL. II NOTICED IT WAS STEERING DIFFERENTLY A WEEK OR SO PRIOR TO THIS DATE. I THOUGHT I MIGHT BE IMAGINING THIS UNTIL ONE DAY WHEN I LEFT FROM WORK AND WAS ON MY WAY HOME THE CAR LOST CONTROL OF THE STEERING ALTOGETHER (COMPLETE LOSS) FOR UNDER 2 SECONDS. I WAS LIKE OH MY GOD WHAT, AND THEN BEFORE I KNEW IT I WAS UNDER CONTROL AGAIN. THEN AGAIN THE NEXT DAY I WAS ON THE HIGHWAY AND THE STEERING BECAME VERY HARD TO STEER. ALMOST LIKE OLDER CARS WHO HAVE THE FLUID RUN OUT OF THEM (THIS CAR I WOULD FIND OUT HAS A STEERING HARNESS AND I BELIEVE NO FLUID). THE STEERING WHEEL ICON CAME ON MY DASH BOARD, IT WAS VERY HARD TO STEER. IT ENDED UP AT THE DEALERSHIP AND WAS CONSIDERED UNSAFE TO DRIVE, THEY LOANED ME A RENTAL AND THEY IMMEDIATELY FIGURED OUT THAT IT WAS THE STEERING HARNESS. THIS PART TOOK A LONG TIME TO COME IN, I RECEIVED THE CAR BACK ON 6/7/10. *TR
Engine and engine cooling, Jan 16, 2011
I AM THE OWNER OF A 2009 VW TIGUAN. ON SEVERAL OCCASIONS AS I AM COASTING DOWNHILL THE CAR BEGINS TO ACCELERATES EVEN THOUGH I AM CONTINUOUSLY PRESSING THE BRAKES. AS I AM, PRESSING THE BRAKE THAT CAR BEGINS TO IDLE UP INSTEAD OF DOWN AND THE ENGINE GRINDS. *LN
Seats, Dec 21, 2010, fire
I HAVE A 2009 VW TIGUAN. THE FRONT SEATS ARE HEATED CLOTH. YESTERDAY, THE PASSENGER SEAT MALFUNCTIONED AND BURNED A HOLE IN THE SEAT. I AM TAKING IT TO THE DEALERSHIP ON 12/22/10. *TR