2018 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 284 owner complaints filed for this model year. This is the highest complaint count among 17 Tiguan model years with reports.
Of the 2018 reports, 5 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
SteeringSep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Campaign 26V590000 on NHTSA.gov
Structure, bodyApr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Campaign 22V226000 on NHTSA.gov
Structure, body, roof and pillarsSep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Campaign 21V732000 on NHTSA.gov
Seat belts, front, webbingNov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Campaign 20V724000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
A short-circuit can increase the risk of a fire.
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Campaign 18V467000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Campaign 18V375000 on NHTSA.gov
Suspension, front, control arm, lower ball jointDo not drive until repairedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Campaign 18V324000 on NHTSA.gov
Suspension, rear, shock absorberApr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Campaign 18V262000 on NHTSA.gov
EngineMar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Campaign 18V159000 on NHTSA.gov
Air bags, frontalFeb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Campaign 18V102000 on NHTSA.gov
Exterior lighting, tail lightsOct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Campaign 17V662000 on NHTSA.gov
Representative owner complaints: engine
81 reports, newest first. Show all
Power train, Engine, Mar 10, 2021
WE HAVE SAME ISSUE WITH OUR 2018 TIGUAN AS MANY OTHER PEOPLE OUT THERE. AFTER OUR FIRST OIL CHANGE WE HAD ENGINE OIL LIGHT CAME ON. DID NOT REPORTED TO DEALER TILL AFTER SECOND OIL CHANGE. THEY CHECKED FOR POSSIBLE LEAKS AND PUT US ON OIL CONSUMPTION TEST FOR LITTLE OVER 600 MILES. THEY COULDN'T FIND ANYTHING AND TOLD US TO KEEP EYE ON IT. WE ARE ON 3RD OIL LIGHT SO, THEY NOW PUT US ON SECOND OIL CONSUMPTION TEST. I OWNED MANY VW INCLUDING 2019 JETTA WE BOUGHT FOR MY SON AND NEVER HAD ANY ISSUES WITH BURNING OIL. I READ MANY COMPLAINTS AND ISSUES ABOUT BURNING OIL ON VW ENGINES, SO I REACHED OUT TO SOMEONE THAT I KNOW AND SPECIALIZED IN EUROPEAN CARS. I ASKED MY FRIEND AND MULTIPLE MECHANICS AND THEY TOLD ME THAT THIS IS NOT NORMAL AND THAT IT WILL GET WORSE WERE IT WILL BURN MORE OIL. I WAS ALSO INFORMED THAT VW KNOWS THAT THEY HAVE ISSUES WITH THESE ENGINES,SOMETHING WITH BAD CYLINDER SEALS AND THEY CANNOT FIGURE IT OUT FOR LAST 12 YEARS HOW TO FIX IT AND WOULD NOT ADMIT IT. I GUESS THIS DOESN'T HAPPENS WITH EVERY CAR, BUT WHEN IT HAPPENS THEY TELL CUSTOMERS THAT IS NORMAL. THIS IS BS AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. NO ONE FROM SERVICE DEPARTMENT HAVE NOT TOLD ME ANYTHING SO FAR AND I HOPE AFTER SECOND OIL CONSUMPTION TEST THAT THEY DO NOT COME TO ME A SAY IT. THAT WOULD BE BAD. WE HAVE SERVICE REPORT WHEN WE BROUGHT A CAR FOR FIRST TIME WE REPORTED THIS ISSUE AND THERE IS NOTHING STATING THAT THIS IS NORMAL FOR ENGINE TO CONSUME( BURN) OIL. IF THIS IS A NORMAL WITH THEIR ENGINES THEY SHOULD INFORM AND EDUCATE THEIR CUSTOMERS WHEN THEY ARE BUYING THIS CAR TO KEEP EYE ON OIL AND KEEP ADDING AFTER CERTAIN MILES. NOT EVERY CAR HAS THIS ISSUE, IT IS CASE BY CASE AND THAT IS WHAT TELLS ME THAT THIS IS NOT NORMAL. WE WERE THINKING TO KEEP THIS CAR BUT NOW AFTER WHAT I LEARNED WILL NEVER GET ANOTHER VW. PLEASE HELP..
Engine, Sep 2, 2020
BOUGHT A BRAND NEW 2018 VW TIGUAN (SEL PREMIUM R-LINE). BESIDES SOME SEEMINGLY INCONSISTENT HESITATION WHEN TAKING OFF FROM START, THE CAR HAS A GREAT RIDE, THE STEERING IS GERMAN AND LIKE NO OTHER. THE ADAPTIVE CRUISE CONTROL SAVES ME SO MUCH STRESS ON MY 40 MINUTES DRIVE INTO WORK. SOUND GREAT RIGHT? WELL, IT WAS, UNTIL....I GOT MY FIRST OIL CHANGED ON TIME, LIKE I SHOULD, THEN AT ~14,500 MILES IN MAY 2020, MY LOW OIL LEVEL LIGHT CAME ON. I CHECKED THAT THERE WERE NO VISIBLE OIL LEAKS IN THE DRIVEWAY OR UNDER THE CAR, THERE WEREN'T. I CALLED THE DEALER TO CONFIRM I WASN'T NUTS AND THAT MY OIL WAS CHANGED ~4,000 MILES AGO. THEY SAID I SHOULD ADD OIL, THAT IT'S NORMAL FOR VOLKSWAGEN'S TO BURN THROUGH A LOT OF OIL. SO I ASKED WHAT TYPE OF OIL WAS USED IN THE CAR SO I COULD BUY THE SAME TYPE. THIS WAS VERY ALARMING THAT I WAS ADDING OIL TO A CARE WITH ONLY ~14,500 MILES. I THOUGHT, OKAY, MAYBE THEY DIDN'T ACTUALLY CHANGE MY OIL, MAYBE IT'S A FLUKE. SO I ADDED THE OIL AND THE LOW OIL LEVEL LIGHT TURNED OFF, SO I PROCEEDED DRIVING IT AS NORMAL. NOW, I'VE BEEN WORKING FROM HOME DUE TO COVID-19 SO I'VE BEEN DRIVING VERY MINIMALLY. I PUT ~1000 MILES ON THE CAR SINCE ADDED OIL AND THE LOW OIL LIGHT CAME ON AGAIN ON 8/28/2020. I PARKED THE CAR AND CALLED AND MADE A SERVICE APPOINTMENT AT THE DEALERSHIP. I DIDN'T DRIVE IT ALL ALL OVER THE WEEKEND, THEN TOOK IT IN ON 8/31/2020. THE SERVICE GUY CHECKING ME IN TOLD ME "VW CONSIDERS IT ACCEPTABLE FOR THEIR CARS TO BURN THROUGH A QUART OF OIL EVERY 1,000 MILES." YOU HAVE TO BE KIDDING ME. THIS CAR DOESN'T EVEN HAVE 16,000 MILES ON IT YET. THIS IS NOT OKAY AND NOT NORMAL. SO HERE I SIT ON 9/2/2020. THE DEALERSHIP STILL HAS MY TIGUAN AND ARE RUNNING WHAT THEY SAY IS A NEW SERIES OF TESTS TO CHECK WHAT COULD BE CAUSING THE CAR TO BURN OIL. I'LL PROVIDE AN UPDATE AS SOON AS I SPEAK WITH THEM.
Engine, Sep 2, 2020
I GOT A NEW JOB WITH A SIGNIFICANT RAISE AND WAS SO HAPPY I REWARDED MYSELF WITH A BRAND NEW 2018 VW TIGUAN (SEL PREMIUM R-LINE). BESIDES SOME SEEMINGLY INCONSISTENT HESITATION WHEN TAKING OFF FROM START, THE CAR HAS A GREAT RIDE, THE STEERING IS GERMAN AND LIKE NO OTHER. THE ADAPTIVE CRUISE CONTROL SAVES ME SO MUCH STRESS ON MY 40 MINUTES DRIVE INTO WORK. SOUND GREAT RIGHT? WELL, IT WAS, UNTIL....I GOT MY FIRST OIL CHANGED ON TIME, LIKE I SHOULD, THEN AT ~14,500 MILES IN MAY 2020, MY LOW OIL LEVEL LIGHT CAME ON. I CHECKED THAT THERE WERE NO VISIBLE OIL LEAKS IN THE DRIVEWAY OR UNDER THE CAR, THERE WEREN'T. I CALLED THE DEALER TO CONFIRM I WASN'T NUTS AND THAT MY OIL WAS CHANGED ~4,000 MILES AGO. THEY SAID I SHOULD ADD OIL, THAT IT'S NORMAL FOR VOLKSWAGEN'S TO BURN THROUGH A LOT OF OIL. SO I ASKED WHAT TYPE OF OIL WAS USED IN THE CAR SO I COULD BUY THE SAME TYPE. THIS WAS VERY ALARMING THAT I WAS ADDING OIL TO A CARE WITH ONLY ~14,500 MILES. I THOUGHT, OKAY, MAYBE THEY DIDN'T ACTUALLY CHANGE MY OIL, MAYBE IT'S A FLUKE. SO I ADDED THE OIL AND THE LOW OIL LEVEL LIGHT TURNED OFF, SO I PROCEEDED DRIVING IT AS NORMAL. NOW, I'VE BEEN WORKING FROM HOME DUE TO COVID-19 SO I'VE BEEN DRIVING VERY MINIMALLY. I PUT ~1000 MILES ON THE CAR SINCE ADDED OIL AND THE LOW OIL LIGHT CAME ON AGAIN ON 8/28/2020. I PARKED THE CAR AND CALLED AND MADE A SERVICE APPOINTMENT AT THE DEALERSHIP. I DIDN'T DRIVE IT ALL ALL OVER THE WEEKEND, THEN TOOK IT IN ON 8/31/2020. THE SERVICE GUY CHECKING ME IN TOLD ME "VW CONSIDERS IT ACCEPTABLE FOR THEIR CARS TO BURN THROUGH A QUART OF OIL EVERY 1,000 MILES." YOU HAVE TO BE KIDDING ME. THIS CAR DOESN'T EVEN HAVE 16,000 MILES ON IT YET. THIS IS NOT OKAY AND NOT NORMAL. SO HERE I SIT ON 9/2/2020. THE DEALERSHIP STILL HAS MY TIGUAN AND ARE RUNNING WHAT THEY SAY IS A NEW SERIES OF TESTS TO CHECK WHAT COULD BE CAUSING THE CAR TO BURN OIL.
Power train, Engine, Jun 16, 2020
THIS VEHICLE HAS AN ERRATIC AND OFTEN SEVERE HESITATION WHEN ACCELERATING, WHICH MAKES IT EXTREMELY DANGEROUS TO DRIVE ON THE HIGHWAY AS THE DRIVER CAN NOT GAUGE THE RATE AT WHICH THE CAR WILL SPEED UP. IT HAPPENS LESS FREQUENTLY WHEN DRIVING UNDER 40 MILES AN HOUR ON A CITY STREET BUT IS UNPREDICTABLE AT SPEEDS ABOVE THIS. I'VE BEEN DRIVING FOR OVER 25 YEARS AND THIS IS THE FIRST VEHICLE IN WHICH I'VE EXPERIENCE THIS UNEVEN LAG. I'VE ALSO EXPERIENCE ISSUES WITH THE AUTO START/STOP FUNCTION, WHEN THE VEHICLE IS STOPPED ON AN INCLINE AT RED LIGHTS IT HAS FAILED TO RESTART, REQUIRING A MANUAL RESTART (PUT IN PARK AND RESTART ENGINE). THIS VEHICLE DOES NOT SEEM SAFE. THE MOST RECENT OCCURRENCE OF THE ACCELERATION LAG WAS JUNE 14, 2020, BUT IT HAD OCCURRED REGULARLY SINCE I PURCHASED THE VEHICLE FROM THE DEALERSHIP IN JANUARY 2020. *TR
Power train, Electrical system, Engine, Mar 24, 2020
WHEN ACCELERATING, ENGINE DOES NOT RESPOND ACCORDINGLY. ENGINE HESITATES TO ACCELERATE AND WILL STAY IN THE LOW RPMS DESPITE THE PEDAL BEING FULL PUSHED IN. AFTER A FEW SECONDS(MAYBE 15-30SEC), IT WILL RAPIDLY ACCELERATE CORRESPONDING TO WHERE THE PEDAL IS. THIS CONSTANTLY HAPPENS, IT HAS OCCURRED EVER SINCE I PURCHASED THE VEHICLE 1 YEAR AGO. I CANNOT TELL IF IT IS AN ISSUE WITH THE ENGINE, THE TRANSMISSION, OR THE ELECTRICAL COMPONENTS BETWEEN THE 2. IT MAKES TRYING TO MERGE ONTO A HIGHWAY, ACCELERATE INTO ANOTHER LANE, OR TURN ONTO A STREET VERY DANGEROUS AS I CANNOT BE CERTAIN WHEN IT WILL ACCELERATE. THIS ISSUE OCCURS IN ALL MODES (ECO, NORMAL, SPORT). I HAVE TAKEN THIS TO A DEALERSHIP ONCE BUT THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. ADDITIONALLY, THERE IS AN ISSUE WITH THE SIDE PASSENGER SEATBELT SENSOR. IT KEEPS GOING OFF IF I HAVE MY PHONE CHARGING SITTING ON TOP OF IT OR IF I REST MY HAND ON THE SEAT.
Power train, Vehicle speed control, Engine, Mar 19, 2020
MY CAR HESITATES WHEN ACCELERATING AT A COMPLETE STOP. I PRESS THE ACCELERATOR TO PULL INTO TRAFFIC AND IT SEEMS THE CAR JUST DOESN'T WANT TO GO! THIS MAKES IT VERY DANGEROUS TO DRIVE PERIOD. IT TAKES A FEW SECONDS FOR THE CAR TO 'WAKE UP' AND FINALLY ACCELERATE.
Engine, Fuel/propulsion system, Mar 9, 2020
WHILE DRIVING ON THE HIGHWAY, AT HIGHWAY SPEED (70MPH), AN ERROR APPEARED SAYING THE ENGINE HAD EXCEEDED 4000RPM, WHICH IT HADN'T, AND THEN IT SHUT OFF FOR "SAFETY". WE LOST THE POWER STEERING AND BRAKES AT 70MPH. WE WERE ABLE TO GET OFF THE ROAD, STOP AND RESTART THE CAR AND PROCEED HOME. THIS HAPPENED THREE TIMES. THE CAR IS NOW AT THE DEALER. THE CAR IS 18 MONTHS OLD WITH 20K MILES.
Electrical system, Electronic stability control (ESC), Engine, Feb 5, 2020
I BOUGHT A CAR FROM VW SOUTH ORLANDO 7 MONTH AGO AND SINCE THAN I HAD A LOT OF ISSUE WITH THE CAR ENGINE LIGHT WAS GOING ON AND OFF I BEEN THEIR LIKE 5 TIMES NOW AND JUST PISSING ME OFF I WANT A REPLACEMENT CAR
Service brakes, Engine, Jan 3, 2020
I PURCHASED THE CAR BRAND NEW IAT THE END OF 2018. AT THE END OF 2019 THE CAR NOW NEEDS NEW BRAKES AND HAS LESS THAN 19,000 MILES. THE CAR SHAKES WHEN YOU BREAK. THE DEALERSHIP STATED USUALLY BRAKES AND ROTORS LAST 30,000 AND CITED "COMMON CAUSES" FOR NEEDING NEW BREAKS. THE DEALERSHIP STATED THEY WOULD COVER LABOR AT GOOD WILL TO REPLACE BRAKES AND ROTORS AND THEN CAME BACK THAT WOULD COVER 60% AND PROVIDED ME 3 DIFFERENT AMOUNTS FOR A TOTAL. ADDITIONALLY, IN DECEMBER 2019, THE CHECK ENGINE LIGHT CAME ON AFTER DRIVING THROUGH A DANGEROUS INTERSECTION TURNING LEFT THE CAR STARTED TO STUTTER AND WAS SHAKING, AFTER THEY REVIEWED IT, THEY STATED THAT THE CAR HAD "MISFIRED" AND NOT ALL 4 ENGINES STARTED AT THE SAME TIME, ONLY 3 OF THE ENGINES DID. I AM REQUESTING THAT THE CAR BE REVIEWED FOR COMPLIANCE AND SAFETY REGARDING THE BRAKES AND ENGINE. ADDITIONALLY, I AM REQUESTING THAT VOLKSWAGEN COVER THE COST AND LABOR OF REPLACING BRAKES AND ROTORS.
Steering, Engine, Jan 2, 2020
AFTER FUELING UP AT A GAS STATION THE 2018 TIGUAN WOULD NOT START. IT WAS DEAD. STATIONARY AT THE FUEL PUMP. WARNING LIGHTS CAME ON THE DASH TO INDICATE STEERING COLUMN FAILURE. NO SYMPTOMS, THE CAR WOULD NOT TRY TO START OR BEGIN TO START. JUST ERRORS ON DASH. CAR IS ONLY 1 YEAR OLD WITH LESS THAN 10K MILES ON IT. DEALER ASKED TECHNICIAN TO JUMP CAR. NO CHANGE. CAR HAD TO BE TOWED TO DEALER. DEALER INDICATED A NEW STEERING COLUMN NEEDED TO BE ORDERED AND INSTALLED AND THAT IT WAS VERY ODD TO HAVE FAILED. QUICK RESEARCH SHOWS THIS HAPPENS ALL THE TIME ON VWS. HOW CAN A PART LIKE THIS FAIL IN LESS THAN 10K MILES?
Engine, Dec 18, 2019
THE CAR HESITATES ONE TO TWO SECONDS FROM A STOP WHEN THE ACCELERATOR PEDAL IS DEPRESSED QUICKLY HALFWAY OR MORE AS YOU WOULD DO TO MERGE QUICKLY INTO FAST MOVING TRAFFIC. THE PROBLEM CAN ALSO BE DUPLICATED WHEN MOVING SLOWLY AROUND 5 MPH. THIS PROBLEM HAS EXISTED SINCE THE BEGINNING BUT NOW SEEMS TO BE GETTING WORSE. I CONSIDER THIS A SAFETY ISSUE SINCE THE CAR DOES NOT RESPOND AS EXPECTED/REQUIRED UNDER ALL CONDITIONS.
Power train, Electrical system, Engine, Dec 11, 2019
ON MULTIPLE OCCASIONS, SUBJECT VEHICLE DISPLAYED CHECK ENGINE LIGHT AND EPC LIGHT AT RANDOM INTERVALS, CAUSING CAR TO UNEXPECTEDLY BE LIMITED TO 4,000 RPM AND UNABLE TO ACCELERATE PAST 40MPH. AS A RESULT, THIS PUT DRIVER IN EXTREMELY UNSAFE SITUATIONS AND ENDANGERED SAFETY OF PASSENGERS AND FELLOW DRIVERS, PARTICULARLY ON HIGHWAY. FIRST ENCOUNTERED AT 34,000 MILES ON ODOMETER. PERSISTED THROUGH 41,000 MILES. SECONDS BEFORE ERROR IS ENCOUNTERED, VEHICLE WOULD RUN ROUGH AND UNDERGO ROUGH SHIFTS. IN ADDITION, VEHICLE ALSO SUFFERED WITH SLUGGISH ACCELERATION FROM STOP. VEHICLE TAKEN TO SERVICE CENTER MULTIPLE OCCASIONS. ON FIRST ENCOUNTER, TECHNICIAN INSTRUCTED SIMPLY TO RESET VEHICLE. WHEN TAKEN SECOND TIME, CODE P0203 INJECTOR SHORT CIRCUIT CYL 3 WAS DIAGNOSED AND ENGINE HARNESS REPLACED. HOWEVER, ISSUE CONTINUED. WHEN TAKEN THIRD TIME, INJECTOR HARNESS REPLACED.
Vehicle speed control, Engine, Nov 27, 2019
IT TAKES A SCARY AMOUNT OF TIME FOR THE CAR TO SPEED UP WHEN ACCELERATING. THE RPM MODULE SHOWS THE ACCELERATION BUT THE VEHICLE DOESN'T ACTUALLY SPEED UP TO MATCH IT. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MERGING ON TO THE FREEWAY. AN ACCIDENT IS BOUND TO HAPPEN AS I AM NOT ABLE TO CONTROL THE SPEED OF THE ON COMING CARS AND AM UNABLE TO GET MY CAR UP TO SPEED TO MATCH THE OTHERS. ALSO, THE CAR RANDOMLY SHUTS DOWN WHEN STOPPED, A MESSAGE SAYING PLEASE START ENGINE MANUALLY POPS UP. THIS IS ALSO A SAFETY CONCERN AND IS BOUND TO CAUSE AN ACCIDENT AS IT HAPPENS A FEW TIMES A MONTH. A FEW MONTHS AGO MY CAR TURNED OFF WHEN I STOPPED AT THE RED LIGHT, A CAR WAS EXITING THE FREEWAY AS THE LIGHT HAD TURNED GREEN SO THEY KEPT THEIR HIGH SPEED, I QUICKLY TURNED MY HAZARD LIGHTS ON AND THE CAR HAD TO SWERVE TO THE RIGHT LANE TO AVOID REAR ENDING ME.
Power train, Engine, Nov 7, 2019
SEVERE HESITATION WHEN TRYING TO ACCELERATE, MOST NOTICEABLE FROM A FULL OR NEAR STOP. PULLING OUT QUICKLY INTO MOVING TRAFFIC OFTEN RESULTS IN MOMENTS OF NO ACCELERATION AT ALL. IT CAN BE FRIGHTENING AND POTENTIALLY DANGEROUS. A QUICK GOOGLE SEARCH FOR "TIGUAN HESITATION" BRINGS UP MANY COMPLAINTS ABOUT THIS ISSUE. DEALER IS AWARE BUT SAYS THERE IS NOTHING THAT CAN BE DO AS IT IS THE NATURE OF THE TRANSMISSION AND ENGINE. VW AMERICA SAYS THANK YOU FOR THE FEEDBACK AND THEY WILL "KEEP AN EYE OUT FOR TRENDS AND REPORT AS NEEDED." I BELIEVE THAT IF NOT CORRECTED THIS ISSUE WILL RESULT SERIOUS ACCIDENTS AND INJURIES. THE DATE BELOW IS THE LAST TIME I EXPERIENCED THE ISSUE BUT HAS HAPPENED MANY TIMES SINCE LEASING THE CAR THIS PAST JANUARY 2019.
Vehicle speed control, Engine, Fuel/propulsion system, Nov 4, 2019
THE CAR GETS FILLED WITH STRONG ODOR OF GASOLINE INSIDE THE CABIN AND I WAS LOOSING GAS AT A RAPID RATE IN ADDITION THE CAR WAS LOOSING SPEED. THERE IS ALSO THE PROBLEM WITH THE STO-START SYSTEM, ONCE THE CAR WAS AT A STOP, THE CAR WOULD NOT TURN OVER AND START AGAIN. IT WOULD GET STUCKTRYING TO TURN ON AND AT THE SAME TIME I WAS LOOSING GASOLINE. I HAD TO REMOVE ALL PASSENGERS FROM THE VEHICLE INCLUDING MY ONE MONTH GRAND SON DUE TO THE STRONG ODOR OF GASOLINE. THIS INCIDENTS OCCURED SEVERAL TIMES DURING THE WEEKEND OF NOVEMBER 1 THROUGH NOVEMBER 4TH WHEN I DROPPED OFF THE VEHICLE AT THE DEALERSHIP.
Power train, Engine, Oct 8, 2019
DRIVING AT 42-45 MPH ON A 0% SLOPE. CAR INITIALLY MAINTAINING ABOUT 1,300 RPM. WITHOUT CHANGING SPEED, PRESSURE ON THE ACCELERATOR, OR INCLINE OF THE ROAD, TRANSMISSION WOULD SHIFT DOWN BY 3-4 GEARS RESULTING IN A JUMP IN THE RPM UP TO ABOUT 3,200. VEHICLE WOULD CYCLE THROUGH THE DOWN SHIFTING AND THE JUMP IN RPM, AND THEN SHIFTING BACK UP TO LOWER THE RPM BACK TO NORMAL. WITHIN 1.2 MILES, CAR CYCLED THROUGH THIS THREE TIMES, AND THAT WAS WHAT I COULD CAPTURE ON VIDEO! IT CONTINUED FOR 15-20 MILES BEFORE I COULD GET IT TO A VOLKSWAGEN DEALERSHIP. FINALLY, THE ENGINE TEMPERATURE GAUGE SHOT UP AND SAT ABOUT MAXIMUM VALUE FOR ABOUT 3 SECONDS AND THEN FELL BACK DOWN TO DEAD CENTER (NORMAL OPERATING TEMP). AT THAT POINT, I WAS ALREADY ON MY WAY TO VW TO DROP IT OFF. ABOUT 1 MILE FROM THE DEALERSHIP, I GOT THE "CHECK COOLANT! SEE OWNER'S MANUAL." ALERT ON MY DASH EVEN THOUGH THE TEMP GAUGE WAS NORMAL AT THAT TIME. FINALLY GOT TO VW AND WAS TOLD THE TRANSMISSION THING WAS NORMAL ("THEY LIKE TO HUNT A LOT"). I DON'T BELIEVE THAT FOR A SECOND. AFTER 18,000 MILES, I WOULD NOT ALL OF THE SUDDEN REALIZE THE TRANSMISSION DOING THAT. SHIFTING BY ONE OR TWO GEARS IS PROBABLY NORMAL FOR A DSG, AND I'M SURE THAT HAS BEEN HAPPENING ALL ALONG - BUT IT IS SO SMALL THAT I DON'T NOTICE THE CHANGE. WHEN A CAR SHIFT DOWN BY 4 GEARS WITHIN 1-2 SECONDS AND THE CAR LUNGES FORWARD AS THE RPM SHOOT UP TO MAINTAIN THE SPEED, THAT IS SOMETHING THAT ISN'T NORMAL. CURRENTLY VEHICLE IS STILL IN THE SHOP. WILL LIKELY NEED A NEW WATER PUMP, COOLANT RESERVOIR, WIRE HARNESS (DUE TO COOLANT MIGRATION). THEY ALSO THINK THERE MAY BE TRANSMISSION FLUID INSIDE THE COOLANT RESERVOIR, BUT ARE STILL TRYING TO TELL ME THAT THE SHIFTING PROBLEM IS "NORMAL"... I'M TIRED OF DEALING WITH VOLKSWAGEN AND THEIR SHIFTY SERVICE DEPARTMENT AND PROCEDURES AND CAN'T WAIT TO GET RID OF THIS CAR.
Power train, Vehicle speed control, Engine, Oct 3, 2019
CARS RESPONSE TO DRIVER ACCELERATOR INPUTS IS HESITANT AND ERRATIC. CAR MOTION IS UNPREDICTABLY WHEN ACCELERATING FROM STAND STILL. THE PERFORMANCE IS NOT PREDICTABLE AND VERY WITHOUT APPARENT EXTERNAL ENVIRONMENTAL FACTORS. UNPREDICTABLE PERFORMANCE ENDANGERS CAR OCCUPANTS WHILE ENTERING TRAFFIC. THE BEHAVIOR HAS BEEN DETERMINED BY DEALER AS NORMAL AGAINST OTHER 2018 MODELS BUT IS DIFFERENT AGAINST 2019. VW US HAS NOT RETURNED INQUIRY REQUESTS.
Power train, Vehicle speed control, Engine, Aug 20, 2019
I WAS DRIVING ON INTERSTATE 95 NORTH IN THE FAST LANE ( AT 70 MPH), WHEN THE "ENGINE EXCEEDS 4000 RPM" WARNING CAME ON THE DASH BOARD/SYSTEM READ OUT AND THE CAR LOST POWER AND STARTED DECELERATING (TO 40 MPH). I CONTINUED TO PUSH THE GAS PEDAL BUT THE CAR CAME TO A COMPLETE STOP. I PUT ON MY FLASHERS AND RESTARTED THE CAR AND COASTED TO THE SHOULDER. I PUT THE PARK, STOPPED THE CAR AND WAITED AND RESTARTED THE CAR. WE ENTERED THE HIGHWAY AGAIN AND AS I TRIED TO ACCELERATE, THE CAR HESITATED AND DECELERATED AGAIN. THIS TIME I MOVED OVER TO THE RIGHT SHOULDER , STOPPED AND GOT OUT OF THE CAR. MY HUSBAND'S FRIEND WAS IN THE CAR WITH ME AND MY HUSBAND WAS FOLLOWING BEHIND US. I CALLED MY INSURANCE COMPANY AND EXPLAINED TO THEM WHAT WAS HAPPEING WITH THE CAR AND THEY CAME AND TOWED THE CAR TO OURISMAN LAUREL VOKLSWAGON. I LEFT A NOTE AND A KEY IN THE DROP OFF SERVICE BOW AND NOW 24 HOURS LATER I HAVE NOT RECEIVED A CALL FROM ANY SERVICE PERSONNEL. IT SEEMS FROM REVIEWING OTHER COMPLAINTS, THAT SEVERAL PEOPLE (MORE THAN 20) HAVE HAD THE SAME ISSUE.
Engine, Aug 5, 2019
WE PURCHASED 2 2018 VW TIGUAN. VOLKSWAGEN TIGUAN EXPERIENCE LOSS OF ACCELERATION CREATING A DANGEROUS AND RISKY ENVIRONMENT FOR MY DAUGHTER. VISITED DEALER FEW TIMES AND THEY TOLD ME PROBLEM CAN NOT IDENTIFIED. THEY EVEN TAKE CAR FOR OVERNIGHT RIDE AND CANNOT DUPLICATE PROBLEM. BESIDES LOSS OF ACCELERATION, THERE ARE LOT OF PROBLEMS WITH THE START STOP SYSTEMS WHICH ALSO CAN NOT BE IDENTIFIED. WHEN THERE WILL BE A FORMAL COMMUNICATION FROM NHTSA REGARDING THIS MATTER ?
Electrical system, Service brakes, Engine, Jun 1, 2019
VEHICLE ENGAGES AUTOMATIC BRAKING SYSTEM WITHOUT ANY PROMPTING...NO OTHER VEHICLE ANYWHERE IN SIGHT. IT HAS HAPPENED ON A RURAL TWO LANE ROAD, WITH A FARM ON ONE SIDE AND WOODS ON THE OTHER AND HAS ALSO HAPPENED ON A 4 LANE ROAD WITHIN CITY LIMITS, BUT NO VEHICLE IN FRONT OF ME, BUT ONE TO THE REAR PASSENGER SIDE IN THE LANE HEADING IN THE SAME DIRECTION. EVERY TIME THIS HAPPENS IT BRINGS THE VEHICLE TO A COMPLETE STOP, REGARDLESS OF SPEED. I HAVE EXPERIENCED WHIPLASH ON SEVERAL OCCASIONS, AS WELL AS MY HUSBAND AND MY 7 YEAR OLD DAUGHTER. THE AMOUNT OF FORCE IS SO VIOLENT THAT I WOULD IMAGINE IT IS EQUIVALENT TO BEING HIT BY ANOTHER VEHICLE. I HAD JUST PICKED UP TAKE-OUT ONCE WHEN THIS HAD HAPPENED, AND THE SALSA IN THE TAKEOUT BAG FLEW OFF OF THE BACK SEAT AND THE FORCE CAUSED THE LID TO COME OFF AND SALSA WAS ALL OVER THE 2ND ROW, FRONT ROW, AS WELL AS MYSELF AND WINDSHIELD TO PUT INTO PERSPECTIVE HOW FORCEFUL THIS IS. I FEAR THE DAY THAT IT ENGAGES AND A CAR IS BEHIND ME, BECAUSE IT WILL KILL SOMEONE. WE ONLY DRIVE THIS CAR NOW ONLY IF IT IS ABSOLUTELY NECESSARY AND WE CAN'T MAKE OTHER ARRANGEMENTS.
Electrical system, Engine, May 20, 2019
STOP/START FUNCTION ON NEW TIGUAN IS BEHAVING ERRATICALLY. ON A COUPLE OF OCCASIONS, WHEN THE FOOT BRAKE IS APPLIED THE CAR STOPS, BUT WILL NOT START AGAIN WHEN FOOT IS LIFTED OFF THE BRAKE. BRAKE GOES HARD AND WILL NOT DEPRESS. ENGINE HAS TO BE SWITCHED OFF AND ON AGAIN FOR CAR TO MOVE. MOST RECENT OCCASION HAPPENED WHILE TURNING INTO TRAFFIC, NEEDED TO BACK UP AND COULD NOT. THANKFULLY ONCOMING TRAFFIC WAS JUST BARELY ABLE TO SWERVE AROUND ME.
Engine, May 20, 2019
AT 2982 MILES ENGINE LIGHT CAME ON START/STOP ERROR WHEN CAR WAS MOVING THERE WAS RPM DROP AND ROUGH ENGINE.. DEALER DIAGNOSED MISFIRE CYLINDER #2 , POURED ADDITIVE IN FUEL, TOLD ME CAR WAS ROAD TESTED INVOICE SHOWS SAME MILEAGE IN AND OUT. AT APPROX. 7400 MILES THE SAME IDENTICAL THING HAPPENED WHEN I WAS DRIVING. THE CAR WAS TOWED TO DEALER MAY 13, 2019. DEALER INFORMED ME MAY 15, 2019 THERE WAS MISFIRE CYLINDER # 2 AND CYLINDER #4. CAR IS STILL AT DEALER AS OF TODAY MAY 2019. THESE MISS FIRES ARE A DRIVING HAZARD, THEY CAUSE RPM TO DROP, CAN CAUSE ENGINE SHUT DOWN LOOSING POWER STEERING AND POWER BRAKES. MISFIRES VERY COMMON ON VW / AUDI 2.0 TSI ENGINES. VW / AUDI STALLING CUSTOMER WITH FIXES THAT DON'T WORK. PLEASE INVESTIGATE.
Engine, May 14, 2019
CAR ENGINE CUTS OUT FOR A FEW SECONDS THEN ACCELERATES AFTER COMING TO A COMPLETE STOP
Power train, Electrical system, Engine, Apr 15, 2019
MY WIFE CALLED ME PANICKED BECAUSE HER 2018 VW TIGUAN SEL, WITH 8000 MILES, CUT OUT ON HER WHILE SLOWLY PULLING INTO A BUSY INTERSECTION. SHE DESCRIBED THE PROBLEM AS IF THE CAR LOST COMPLETE POWER FOR A FEW SECONDS, EVEN THOUGH SHE DID NOT HAVE HER FOOT ON THE BREAK AT THE TIME, AND THE CAR WAS NOT ABLE TO ACCELERATE. MY WIFE QUICKLY PUT THE CAR INTO REVERSE, WHERE IT RESPONDED WELL MOVING BACKWARDS, AND THREW ON HER HAZARDS. THE VEHICLE IS LESS THAN 1 YEAR OLD AND SHE IS DEATHLY SCARED OF DRIVING IT NOW. THE VEHICLE IS A HAZARD! WHEN LOOKING ONLINE FOR SIMILAR POWER TRAIN ISSUES, MANY OTHER CUSTOMERS ARE REPORTING A SIMILAR EXPERIENCE.
Power train, Vehicle speed control, Engine, Apr 7, 2019
MY VEHICLE DISPLAYED A SIGN STATING THAT THEIR WAS LOW COOLANT. I TOOK IT TO THE DEALER AROUND 14,000 MILES AND THE PCM HAS BEEN DESTROYED. THE ENGINE HASN'T BEEN GETTING COOLANT FOR SOME TIME. ONCE THAT WAS REPLACED MY CAR STOPPED ACCELERATING PROPERLY AND ROGERS REALLY ROUGHLY MAINLY THROUGH GEARS 1-3. IT'S REALLY DANGEROUS IF I NEED TO ACCURATE QUICKLY TO MERGE THE RESPONSE TIME IS OFF AND I HAVE HAD SEVERAL NEAR MISSES. I FLAGGED THIS WITH VW AND THEY ARE REFUSING TO ACKNOWLEDGE THAT THEIR IS AN ISSUE. I WOULD LIKE TO GET THIS RESOLVED BEFORE MYSELF OR OTHERS ARE INJURED.