2018 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 284 owner complaints filed for this model year. This is the highest complaint count among 17 Tiguan model years with reports.
Of the 2018 reports, 5 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
SteeringSep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Campaign 26V590000 on NHTSA.gov
Structure, bodyApr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Campaign 22V226000 on NHTSA.gov
Structure, body, roof and pillarsSep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Campaign 21V732000 on NHTSA.gov
Seat belts, front, webbingNov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Campaign 20V724000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
A short-circuit can increase the risk of a fire.
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Campaign 18V467000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Campaign 18V375000 on NHTSA.gov
Suspension, front, control arm, lower ball jointDo not drive until repairedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Campaign 18V324000 on NHTSA.gov
Suspension, rear, shock absorberApr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Campaign 18V262000 on NHTSA.gov
EngineMar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Campaign 18V159000 on NHTSA.gov
Air bags, frontalFeb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Campaign 18V102000 on NHTSA.gov
Exterior lighting, tail lightsOct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Campaign 17V662000 on NHTSA.gov
Representative owner complaints: service brakes
20 reports, newest first. Show all
Service brakes, Forward collision avoidance, Sep 14, 2025
Activates while driving on a flat road at random
Service brakes, Dec 17, 2024
The 2018 Volkswagen Tiguan SE (4Motion) has approximately 75,000 miles on it. The rear driver-side brake lines failed, snapping in half, which resulted in a complete loss of brake fluid. Consequently, the vehicle was unable to stop unless the emergency brake was engaged.
Service brakes, Aug 29, 2023
ABS Control Module failed resulted in Emergency Brakes to be applied and locking indiscriminately resulting in loss of control as well as safe use of the vehicle. Parts to replace ABS Control system are reportedly unavailable/backordered with no estimate of availability. VW of America refuses to provide any information how to proceed.
Electrical system, Air bags, Service brakes, Jul 11, 2023
Solo prendieron la luz
Service brakes, Oct 27, 2021
The vehicle has had multiple issues with uneven and premature wearing of the brakes. Brake shop determined it was possibly the result of defective calipers. The inside and outside pads wore completely differently on every axle. Brakes wore out prematurely at 35k. I am suspicious that this also may have been caused by the forward collision warning system's proclivity to errantly activate, thus forcefully slamming on the brakes.
Service brakes, May 22, 2021
• Vehicle purchased new • First brake service • Mileage: 46,700 Over a 1-week period, I noticed an increasing grinding noise at driver side front wheel. I suspected brakes. Took vehicle to VW dealership who performed an inspection then reported (first explanation) that unknown material/debris had worked its way between rotor and pad resulting in significant wear & scoring of driver front rotor. Dealership advised replacement of all 4 rotors and pads ($ 1,700+)! When I questioned the replacement of ALL brakes, I was told (2nd explanation) the debris in the driver front brake had reduced braking efficiency such that the passenger front brake had to compensate, which subsequently resulted in excessive pad and rotor wear/scoring at that site. Okay, but then why the rear? I was told (3rd explanation), that due to the decreased braking efficiency of BOTH front brakes, the rear brakes had to compensate and that the rear pads were at 5mm, and the rear rotors were warped beyond specifications. I requested all parts be retained for my inspection. Upon my later inspection, I saw that one pad from EACH side of the respective front calipers was substantially worn beyond the other pad. I was told (4th explanation) the caliper pins may not have had sufficient lubrication thus one (inner) side of EACH front caliper was getting hung up - thus the excessive wear to only the inner pad on EACH front brake. Similarly, the inner side of each rotor showed substantially more wear and “deep grooving”. Despite the clear evidence of caliper malfunction, warranty coverage declined - EVEN THOUGH the full factory warranty was still in full effect! Outcome: Paid for all new rotors & pads (no other feasible option). Service manager recommended returning after 5000 miles to verify proper function of calipers. But Service Manager advised that if the caliper issue IS found, at that time, “(T)he calipers may need replacement manufacturer’s warranty may apply.”
Service brakes, Forward collision avoidance, Dec 30, 2020
MY FRONT ASSIST FUNCTION MALFUNCTIONED. I WAS DRIVING AT A SPEED OF 50MPH AND THE CAR CAME TO AN IMMEDIATE STOP. THE SEAT BELT RESTRAINTS ALMOST CHOKED ME, AND THE SUDDEN STOP JARRED ME. THERE WAS NOTHING IN THE FRONT OF ME WHEN THIS HAPPENED. I'VE BEEN TERRIFIED EVERY SINCE IT HAPPENED. IT HAPPENED TWICE BEFORE, BUT THIS THIRD TIME WAS THE WORST. THE NEXT MORNING I CONTACTED VW, AND TOOK MY CAR IN. THEY TEST DROVE MY CAR. I WAS TOLD THEY DIDN'T FIND ANYTHING WRONG, AND TO COME PICK UP MY VEHICLE. I EXPRESSED TO THEM THAT SOMETHING DEFINITELY WAS WRONG. I SUGGESTED THEM DO MORE DIAGNOSTICS, BUT THEY DID NOT. I CALLED CORPORATE AND NOTHING HAS BEEN DONE. THEY DID DOCUMENT MY CLAIM AND GAVE ME A CLAIM NUMBER. IN THE MEANTIME I STARTED DOING SOME INVESTIGATIONS. THERE IS A CLASS ACTION LAWSUIT INVESTIGATION GOING ON. I ALSO FOUND A YOUTUBE VIDEO OF THIS INCIDENT HAPPENING ON ANOTHER VEHICLE.
Service brakes, Aug 26, 2020
WHEN IN MOTION, IN THE CITY, CAR HAD APPLIED BRAKES AUTOMATICALLY UNEXPECTEDLY, WITHOUT A REASON, WITHOUT CARS OR OBSTRUCTIONS ON FRONT. IT HAS HAPPENED 3 OR 4 TIMES AT SPEEDS LESS THAN 40 MPH.
Service brakes, May 20, 2020
BACK CALIPERS GETTING STUCK AND CAUSED PREMATURE WEARING OF BRAKE PADS AND ROTORS. HAD TO REPLACE ONE SIDE WHILE THE OTHER WAS FINE BECAUSE PISTON WAS STUCK OUT AND CAUSED DAMAGE. *TR
Service brakes, Engine, Jan 3, 2020
I PURCHASED THE CAR BRAND NEW IAT THE END OF 2018. AT THE END OF 2019 THE CAR NOW NEEDS NEW BRAKES AND HAS LESS THAN 19,000 MILES. THE CAR SHAKES WHEN YOU BREAK. THE DEALERSHIP STATED USUALLY BRAKES AND ROTORS LAST 30,000 AND CITED "COMMON CAUSES" FOR NEEDING NEW BREAKS. THE DEALERSHIP STATED THEY WOULD COVER LABOR AT GOOD WILL TO REPLACE BRAKES AND ROTORS AND THEN CAME BACK THAT WOULD COVER 60% AND PROVIDED ME 3 DIFFERENT AMOUNTS FOR A TOTAL. ADDITIONALLY, IN DECEMBER 2019, THE CHECK ENGINE LIGHT CAME ON AFTER DRIVING THROUGH A DANGEROUS INTERSECTION TURNING LEFT THE CAR STARTED TO STUTTER AND WAS SHAKING, AFTER THEY REVIEWED IT, THEY STATED THAT THE CAR HAD "MISFIRED" AND NOT ALL 4 ENGINES STARTED AT THE SAME TIME, ONLY 3 OF THE ENGINES DID. I AM REQUESTING THAT THE CAR BE REVIEWED FOR COMPLIANCE AND SAFETY REGARDING THE BRAKES AND ENGINE. ADDITIONALLY, I AM REQUESTING THAT VOLKSWAGEN COVER THE COST AND LABOR OF REPLACING BRAKES AND ROTORS.
Service brakes, Sep 17, 2019
ON MULTIPLE OCCASIONS WHILE THE CAR IS MOVING AT A VERY SLOW RATE OF SPEED LESS THAN 5MPH THE EMERGENCY BRAKING WILL ENGAGE FOR NO REASON AT ALL. THIS HAS HAPPENED WHILE STARTING TO PROCEED FORWARD AFTER SITTING AT A RED LIGHT AS WELL AS SLOWLY TURNING INTO A PARKING LOT WITH NO CARS NEAR TO CAUSE THE SYSTEM TO ENGAGE. LUCKILY NO ONE HAS BEEN INJURED AT THIS POINT, BUT I AM VERY CONCERNED AS TO WHAT MAY HAPPEN IF THE CAR WAS MOVING FASTER.
Service brakes, Jul 21, 2019
MY WIFE AND I WERE DRIVING IN OUR TIGUAN WITH OUR 7 MONTH OLD AND 3 YEAR OLD IN THE BACK. WE WERE DRIVING APPROXIMATELY 35-40MPH ON A RESIDENTIAL STREET DURING THE DAY WITH GOOD VISIBILITY. AS WE APPROACHED A METAL PLATE OVER THE ROAD (FOR A ROAD CONSTRUCTION PROJECT) THE TIGUAN'S "FRONT ASSIST" SYSTEM CAUSED THE CAR TO NEARLY SKID TO A STOP. THE CAR BEHIND US LUCKILY DID NOT REAR END US BUT HAD WE BEEN GOING FASTER AND THE CAR BEHIND US HAD BEEN FOLLOWING CLOSER, THE OUTCOME WOULD HAVE BEEN MUCH WORSE. THIS IS A WORRYING PROBLEM BECAUSE THE METAL PLATE WAS NO MORE THAN AN INCH HIGHER THAN THE PAVEMENT AND IS A VERY STANDARD THING TO SEE IN CONSTRUCTION SITES. IT SHOULD NOT HAVE CAUSED THE FRONT ASSIST TO ACTIVATE.
Electrical system, Service brakes, Engine, Jun 1, 2019
VEHICLE ENGAGES AUTOMATIC BRAKING SYSTEM WITHOUT ANY PROMPTING...NO OTHER VEHICLE ANYWHERE IN SIGHT. IT HAS HAPPENED ON A RURAL TWO LANE ROAD, WITH A FARM ON ONE SIDE AND WOODS ON THE OTHER AND HAS ALSO HAPPENED ON A 4 LANE ROAD WITHIN CITY LIMITS, BUT NO VEHICLE IN FRONT OF ME, BUT ONE TO THE REAR PASSENGER SIDE IN THE LANE HEADING IN THE SAME DIRECTION. EVERY TIME THIS HAPPENS IT BRINGS THE VEHICLE TO A COMPLETE STOP, REGARDLESS OF SPEED. I HAVE EXPERIENCED WHIPLASH ON SEVERAL OCCASIONS, AS WELL AS MY HUSBAND AND MY 7 YEAR OLD DAUGHTER. THE AMOUNT OF FORCE IS SO VIOLENT THAT I WOULD IMAGINE IT IS EQUIVALENT TO BEING HIT BY ANOTHER VEHICLE. I HAD JUST PICKED UP TAKE-OUT ONCE WHEN THIS HAD HAPPENED, AND THE SALSA IN THE TAKEOUT BAG FLEW OFF OF THE BACK SEAT AND THE FORCE CAUSED THE LID TO COME OFF AND SALSA WAS ALL OVER THE 2ND ROW, FRONT ROW, AS WELL AS MYSELF AND WINDSHIELD TO PUT INTO PERSPECTIVE HOW FORCEFUL THIS IS. I FEAR THE DAY THAT IT ENGAGES AND A CAR IS BEHIND ME, BECAUSE IT WILL KILL SOMEONE. WE ONLY DRIVE THIS CAR NOW ONLY IF IT IS ABSOLUTELY NECESSARY AND WE CAN'T MAKE OTHER ARRANGEMENTS.
Service brakes, May 27, 2019
DRIVING ON A SATURDAY MORNING TO MY HOME. NO CARS IN FRONT OF ME, BEHIND ME OR IN THE OPPOSITE LANE (2 LANE ROAD). WITHIN 1/4 MILE FROM HOME, THE AUTOMATIC FRONT BRAKE ASSIST WAS ENGAGED. THE VEHICLE HAS BEEN ON THIS EXACT ROAD 100'S OF TIMES AND THIS HAS NEVER HAPPENED. THE GROCERIES IN THE BACK SEAT FLEW TO THE FRONT SEAT AND I EXPERIENCED WHIPLASH. I AM JUST SO GRATEFUL THAT MY CHILDREN WERE NOT IN THE CAR! IT WAS SCARY AND COMPLETELY UNPROMPTED. I CHECKED THE OWNERS MANUAL AND DISENGAGED THE FRONT ASSIST. I HAVE BEEN A LOYAL VW OWNER FOR 25 YEARS BUT THIS IS SO UNSETTLING! THE CAR JUST HAD ITS FIRST SERVICE (10,000 MILES) 4 DAYS PRIOR AT A VW DEALERSHIP.
Service brakes, Hydraulic, Apr 19, 2019
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE FILLING THE TIRES WITH AIR, THE CONTACT NOTICED THAT THE BRAKE ROTORS WERE WORN OUT. THE VEHICLE WAS TAKEN TO RICK CASE VOLKSWAGEN (3520 WESTON RD, WESTON, FL 33331) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS WERE EATING UP THE BRAKE ROTORS AND THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.
Other or unspecified, Service brakes, Apr 8, 2019
ON 2/17/2019, MY SISTER & I WERE DRIVING WEST ON SANTA MONICA BLVD. I WAS DRIVING APPROXIMATELY 40-45MPH. IT WAS SLIGHTLY OVERCAST. THERE WERE NO CARS IN FRONT OF US FOR BLOCKS &, LUCKILY, NO CARS BEHIND US. THERE WERE NO BICYCLES OR MOTORCYCLES OR PEDESTRIANS OR ANY OTHER APPARENT 'HAZARD' IN FRONT OR ON EITHER SIDE OF THE CAR. OUT OF NOWHERE, THE CAR'S BRAKES SLAMMED ON, LEAVING US STOPPED IN THE MIDDLE OF SANTA MONICA BLVD. THE DIGITAL COCKPIT WENT BLACK & A RED WARNING LIGHT STARTED FLASHING ACROSS IT. I ASKED MY SISTER TO GRAB THE OWNERS MANUAL TO TRY TO FIGURE OUT WHAT WAS GOING ON. AFTER SHE GRABBED IT, THE VEHICLE STARTED DRIVING AGAIN & SHORTLY AFTER THAT THE DIGITAL COCKPIT WENT BACK TO NORMAL. IT TURNED OUT THE WARNING LIGHT WAS ASSOCIATED WITH THE FRONT ASSIST SYSTEM. I TOOK MY VEHICLE BACK TO THE DEALERSHIP ON 2/21/2019. ON 4/6/2019, HAVING FIXED NOTHING, THEY FORCED ME TO TAKE MY CAR BACK. THEY PERFORMED A DIAGNOSTIC TEST ON 2/25/2019 THAT MY SISTER & I SAW, BUT THEY ARE REFUSING TO PROVIDE ME A COPY OF. IN THAT DIAGNOSTIC IT DID SHOW THAT THE DISTANCE MONITORING SYSTEM FAILED IN 11/2018. THE FRONT ASSIST DOES NOT SHOW A FAIL OR THAT IT HAS EVER BEEN ACTIVATED. BECAUSE MY DEALERSHIP HAS NOT BEEN ABLE TO 'DUPLICATE' THE MALFUNCTION, I AM BEING TOLD THAT THIS A NORMAL FUNCTION OF THE CAR. VW ALSO WANTED ME TO KEEP A JOURNAL FOR WHEN THIS MALFUNCTION HAPPENS AGAIN - AS I'VE EXPLAINED TO VW & MY DEALERSHIP, THE NEXT TIME THIS HAPPENS THERE COULD BE AN ACCIDENT THAT RESULTS IN INJURY OR DEATH. I WAS STILL FORCED TO TAKE THE CAR BACK. I AM TOO SCARED TO DRIVE THIS CAR KNOWING THAT THERE IS SOMETHING MALFUNCTIONING WITH THE SENSORS, AUTONOMOUS BRAKING SYSTEM, FRONT ASSIST SYSTEM. I AM EXTREMELY WORRIED ABOUT THE MALFUNCTION CAUSING AN ACCIDENT THAT COULD INJURE MYSELF, MY PASSENGERS, & OTHER PEOPLE ON THE ROADS.
Electrical system, Service brakes, Mar 29, 2019
FRONTAL BRAKE ASSIST IS ENGAGING WITHOUT NECESSITY. ONE INCIDENT OCCURRED SLOWING DRIVING THROUGH AN EMPTY PARKING GARAGE WHILE SLOWLY FOLLOWING ANOTHER CAR ABOUT A CAR LENGTH AHEAD. MY DASH WARNING LIGHTS TURNED ON AND THE VEHICLE STOPPED. SECOND INCIDENT OCCURRED AS I WAS APPROACHING A CAR THAT HAD BEEN STOPPED IN MY LANE ON A CITY STREET, GOING SAME DIRECTION AND IN PROCESS OF MAKING A LEFT TURN. THOUGH THE CAR AHEAD WAS ALREADY TURNING AND 2 LENGTHS AWAY, MY CAR'S DASH WARNING LIGHTS LIT AND THE CAR BEGAN TO APPLY THE BRAKES BUT DID NOT COMPLETELY STOP.
Vehicle speed control, Service brakes, Feb 18, 2019
IN MOTION 70MPH AND CONTROL OF VEHICLE LOST TO SYSTEM CAUSING VEHICLE TO SLOW DOWN/BRAKE AT RAPID RATE AMONGST 70 MPH FLOW OF TRAFFIC. PRIOR INCIDENT OCCURRED AT 40 MPH. DRIVER COULD NOT CONTROL SPEED OR BRAKING.
Steering, Service brakes, Engine, Sep 13, 2018, crash
TODAY, THE CAR STALLED WHILE I WAS STATION/STOPPED AT THE RED LIGHT AND GOT DRAGGED BY THE TRUCK WHICH ALMOST RAN OVER MY CAR. MY CAR'S SENSOR SWITCHED TO EMERGENCY MODE AND WOULD NOT LET ME DRIVE. I WANTED TO DRIVE MY CAR AWAY WHEN I SAW THE DANGER. HOWEVER, L COULD NOT AND ALMOST GOT KILLED AND RAN OVER BY THE 18 WHEELS TRUCK.
Service brakes, Engine, Jul 15, 2018
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM