2018 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 284 owner complaints filed for this model year. This is the highest complaint count among 17 Tiguan model years with reports.
Of the 2018 reports, 5 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
SteeringSep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Campaign 26V590000 on NHTSA.gov
Structure, bodyApr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Campaign 22V226000 on NHTSA.gov
Structure, body, roof and pillarsSep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Campaign 21V732000 on NHTSA.gov
Seat belts, front, webbingNov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Campaign 20V724000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
A short-circuit can increase the risk of a fire.
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Campaign 18V467000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Campaign 18V375000 on NHTSA.gov
Suspension, front, control arm, lower ball jointDo not drive until repairedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Campaign 18V324000 on NHTSA.gov
Suspension, rear, shock absorberApr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Campaign 18V262000 on NHTSA.gov
EngineMar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Campaign 18V159000 on NHTSA.gov
Air bags, frontalFeb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Campaign 18V102000 on NHTSA.gov
Exterior lighting, tail lightsOct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Campaign 17V662000 on NHTSA.gov
Representative owner complaints: structure
39 reports, newest first. Show all
Power train, Structure, Other or unspecified, Jun 4, 2018
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Structure, Jun 4, 2018
TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2
Structure, May 13, 2018
THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1
Structure, Apr 5, 2018
I AM EXPERIENCING A RATTLE IN THE PASSENGER SIDE B-PILLAR. MY DEALER IS AWARE OF MY PROBLEM AND SAID THEY HAVEN'T EXPERIENCED IT BEFORE. THEY ARE GOING TO RESEARCH ANY TSB THAT MAY BE AVAILABLE REGARDING THE RATTLE, BEFORE THEY START DISASSEMBLING THE INTERIOR LOOKING FOR THE CAUSE OF THE RATTLE. IN THE MEAN TIME, I HAVE FOUND MANY ON-LINE COMPLAINTS ABOUT THE SAME ISSUE AND ONE OF THE RESPONSES INDICATE COMMUNICATION WITH AN OWNER AND WITH VOLKSWAGEN, BY THE NHTSA ABOUT THIS ISSUE. I'LL TRY TO ATTACH THE LINK TO THAT CONVERSATION. IF, AS STATED IN THE COMMUNICATION, A FIX HAS BEEN IDENTIFIED, PLEASE LET ME KNOW SO I CAN FORWARD IT TO MY DEALER BEFORE THEY START REMOVING MY VEHICLES INTERIOR LOOKING FOR THE PROBLEM. THANK YOU. HERE IS THE LINK I REFERENCED ABOVE. IF THE LINK DOESN'T TAKE YOU DIRECTLY TO THREAD # 137, PLEASE GO TO PAGE 6 AND SCROLL DOWN TO THREAD # 137. HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8903433-2018-TIGUAN-ISSUES-PURCHASED-ON-9-16-B-PILLAR/PAGE6
Structure, Mar 28, 2018
I PURCHASED THE VEHICLE THE FIRST WEEK OF FEBRUARY. A WEEK LATER AN AWFUL RATTLE/TICKING NOISE BEGAN IN THE B-PILLAR WHERE IT MEETS THE ROOF LINE. THE SOUND IS VERY CONSISTENT AND LOUD. UPON DOING A QUICK INTERNET SEARCH IT APPEARS THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE IN THIS PARTICULAR MODEL. PEOPLE HAVE REPORTED THAT VW HAS HAD THEIR VEHICLE FOR WEEKS AND ARE COMPLETELY STRIPPED INSIDE. I CONTACTED THE DEALERSHIP I PURCHASED THE VEHICLE FROM, SENT THEM THE INFO FROM NHTSA AND VIDEOS OF THE PROBLEM. THE SHOP FOREMAN TOLD ME HE KNEW WHAT IT WAS AND IT WAS AN EASY FIX. I MADE AN APPOINTMENT. DROVE IT 70 MILES TO THE DEALERSHIP. ANOTHER TECH WORKED ON IT WITHOUT SPEAKING TO THE FOREMAN AND FOUND THAT BOTH SEAT BELT MECHANISMS WHERE OUT OF THEIR TRACK ( CONCERNING IN AND OF ITSELF). THE FIXED THAT ISSUE AND TOLD ME TO COME GET THE CAR. I ASKED THEM IF THEY SPOKE TO THE FOREMAN ABOUT WHAT HE THOUGHT IT WAS AND THEY HADN'T. I GET A CALL SAYING THEY NEED TO KEEP THE CAR. THE NEXT DAY I'M TOLD THEY ARE GOING TO START REMOVING THE SIDE PANEL AND HEADLINER. DURING THAT TIME I CALLED VW CUSTOMER CARE AND I WAS TOLD THERE ARE NO KNOWN ISSUES--BUT THEY HAVE ACTUALLY BOUGHT BACK PEOPLE'S CARS FOR THIS SAME ISSUE. I PICKED UP MY CAR 5 DAYS LATER BECAUSE I DID NOT WANT IT TORN APART AND USED AS A GUINEA PIG AND I NEEDED A CAR AND CAN'T LET IT SIT TORN APART FOR MONTHS. THEY ARE TELLING ME THE ONLY WAY TO FIGURE IT OUT IS TO BRING IT BACK AND RESTART THE PROCESS, BUT IT'S CLEAR FROM REPORTS ON HERE AND OTHER SOURCES THAT THEY KNOW ABOUT THE ISSUE AND HAVE DEEMED CARS INOPERABLE FOR THIS ISSUE.
Seat belts, Structure, Other or unspecified, Mar 17, 2018
WE BOUGHT A VW TIGUAN 4 MOTION SEL 2018 WITH PANORAMIC SUNROOF, ON JAN 20,2018. FROM THE SAME NIGHT WE TOOK THE CAR OUT OF THE DEALERSHIP WE HEARD A RATTLING NOISE IN THE B PILLAR CONSTANTLY. STARTING FROM JAN 26, 2018 THE CAR HAS BEEN TO THE VW SERVICE STATION TWICE ALREADY (STILL THERE), IN TOTAL OF OVER 3 WEEKS. I HEARD FROM THE SERVICE TEAM THERE WERE THREE OTHER VW CARS WITH THE SAME PROBLEM SO THE QA TEAM CAME DOWN TO SERVICE STATION TO LOOK AT ALL CASES. QA TEAM CHECKED IT MULTIPLE TIMES. REMEDIES I HEARD FROM THEM INVOLVED "TRIMMING" AND ORDERING NEW PARTS. NOTHING IS FIXED AND THE WORDS I AM HEARING FROM SERVICE IS THAT THERE IS NO HOPE TO EVER GET FIXED. CONTACTED VW CUSTOMER SERVICE DIRECTLY TODAY, THEY HAD NO RECORD OF THESE ISSUES FOR MY CAR. SO DISAPPOINTING THAT OVER 6 WEEKS OF OUR TIME IS WASTED WITH AN ISSUE THAT SEEMS TO EXIST IN 2018 MODELS SINCE LAST YEAR, AND NO TRANSPARENCY. I BELIEVE THE ISSUE IS STRUCTURAL PROBLEM WHEN CAR IS IN NORMAL CONDITION MOVING AND ADDITIONAL CONCERN IS THE NOISE COMING FROM LOCATION OF SIDE AIRBAGS, I HAVE A BIG CONCERN OVER THE VW SAFETY AND OPERATION OF THE AIRBAGS IN THIS SITUATION, WHEN VW CAN NOT EVEN ADDRESS THE PROBLEM WITH THE NOISE.
Seat belts, Structure, Mar 4, 2018
I PURCHASED A 2018 VOLKSWAGEN TIGUAN SEL ON SATURDAY, 02/10/2018. TWO DAYS LATER ON 02/12/18 ON MY COMMUTE TO WORK I BEGAN HEARING A "POPPING" NOISE FROM THE B-PILARS ON BOTH THE DRIVER'S AND PASSENGER'S SIDE PILARS. AS IF THOUGH SOMETHING WAS LOOSE INSIDE THERE. I MADE AN APPOINTMENT TO TAKE THE VEHICLE BACK TO THE DEALER THE FOLLOWING SATURDAY, 02/17/2018 AND WHEN I WENT IN FOR THE APPOINTMENT THE SERVICE REPRESENTATIVE INFORMED ME THEY WOULD NOT BE ABLE TO LOOK AT MY VEHICLE UNTIL THE FOLLOWING MONDAY. I ASKED HIM IF THEY COULD PROVIDE ME WITH A LOANER SO THAT I COULD LEAVE MY CAR THERE AND HE INFORMED ME THAT HE COULD NOT MAKE THAT DECISION. I LOOKED FOR MY SALES AGENT AND HE WAS ABLE TO PROVIDE ME A LOANER (2018 TIGUAN SE). I RECEIVED A CALL FROM THE SERVICE REP ON WEDNESDAY, 02/21/18 TELLING ME THAT MY VEHICLE WAS READY FOR PICK UP. I WENT TO PICK IT UP AND THEY INFORMED ME THEY HAD CHANGED OUT A DEFECTIVE SEAT BELT HEIGHT ADJUSTER ON DRIVER SIDE. I TOOK THE CAR FOR A RIDE AND IT STILL MADE THE NOISE. SO I DID NOT ACCEPT IT. THEY LOANED ME A DIFFERENT CAR (2018 PASSAT R) AND WAS TOLD THEY WOULD WORK ON MY VEHICLE. THEY CALLED ME AGAIN ON SATURDAY, 02/24/18 TO TELL ME MY CAR WAS READY. WHEN I WENT TO THE DEALER ON MONDAY, 02/26/18 (I WAS OUT OF TOWN ON SATURDAY), THEY TOLD ME THEY HAD CHANGED THE SEAT BELT SEAT ADJUSTER FOR THE PASSENGER SIDE TOO. I TOOK IT FOR A RIDE AND THE NOISE WAS STILL THERE ON BOTH SIDES. AGAIN, I DID NOT TAKE POSSESSION OF MY CAR. THEY TOLD ME THEY WOULD HAVE TO DISMANTLE THE HEADLINER TO GET A BETTER GRASP OF THE PROBLEM. I WAS CALLED AGAIN ON FRIDAY, 03/02/18 TO INFORM ME THAT THEY WERE GOING TO HAVE TO BRING A SPECIALIST FROM VW (IN APPROXIMATELY 2 WEEKS FROM 03/02/18) TO DIAGNOSE THE PROBLEM BEFORE TAKING MORE INVASIVE ACTIONS. THEY LOANED ME A THIRD CAR (2018 VW TIGUAN SEL) AND NO CONCRETE ANSWER ON MY VEHICLE.
Structure, Feb 21, 2018
ANNOYING RATTLE PILLAR-B DRIVER SIDE ONLY WHILE IN MOTION. RATTLE SEEMS RELATED TO FRAME ISSUE AND TEMPERATURE-DEPENDENT (IT IS LOUDER WHEN TEMPS LOW 30S). ISSUE WIDESPREAD REPORTED ON THE WEB. REPORTS ALREADY OF 3-4 TIGUANS THAT VW HAS OFFERED FULL REPLACEMENT WITH NEW VEHICLES DUE TO THIS ISSUE. CONCERNED ABOUT SAFETY OF MY FAMILY IF STRUCTURAL DEFECT. CAR IS BRAND NEW RATTLE STARTED AT 750 MILES.
Seat belts, Structure, Feb 12, 2018
RATTLE NOISE COMING FROM LEFT B-PILLAR ABOVE SEATBELT CONSTANTLY. NEAR LEFT EAR OF DRIVER.. TOLD DEALER ABOUT THE NOISE WHILE ON A TEST DRIVE BEFORE PURCHASE, HE ADVISED US TO BRING THE CAR IN FOR SERVICE. WE TOOK THE CAR IN ON OUR SECOND DAY OF OWNERSHIP AND DEALER DISMISSED THE ISSUE SAYING THEY COULDN'T HEAR THE NOISE. I DID A QUICK INTERNET SEARCH AND TURNED UP NUMEROUS COMPLAINTS AND NHTSA CASES FOR THIS SAME ISSUE. I'D LIKE TO EITHER HAVE THE VEHICLE REPAIRED OR RETURN THE VEHICLE TO THE DEALER FOR A REFUND.
Structure, Feb 5, 2018
INTERIOR B-PILLAR NOISE COMING FROM PASSENGER SIDE. PASSENGER SIDE DASH WHERE IT MEETS A-PILLAR ALSO PRODUCES NOISE
Structure, Feb 1, 2018
ANNOYING DRIVER-SIDE B-PILLAR RATTLE AT SPEEDS UP TO ABOUT 50. DOESN'T HAPPEN AS MUCH WHEN VERY COLD (BELOW 35 OR SO) OR -- ODDLY -- WHEN RAINING. DEALER SAYS THEY'VE NEVER HEARD OF THIS ISSUE. WEB SEARCH SHOWS IT TO BE FAIRLY WIDESPREAD. SUPPOSEDLY WELDING-RELATED.
Structure, Other or unspecified, Jan 29, 2018
INTERMITTENT ONGOING RATTLE IN THE B PILLARS BEHIND SEAT BELTS..
Structure, Visibility/wiper, Oct 31, 2017
PURCHASED THE 2018 TIGUAN ON SEPTEMBER 16TH, ENTERED SERVICE ON OCTOBER 10TH WITH TWO B PILLAR RATTLES, EXCESSIVE WIND NOISE FROM DRIVERS DOOR AND A SCREEN FLICKER WITH THE BACK-UP CAMERA. CAR HAS REMAINED IN SERVICE FOR 21 DAYS AND NO RESOLUTION FROM VOLKSWAGEN.
Structure, Oct 4, 2017
THE DRIVERS SIDE B PILLAR CONSISTANTLY MAKES AGRESSIVE AND LOUD CRACKING NOISES WHEN DRIVING THE VEHICLE. I HAVE INITIATED A LEMON LAW SUIT WITH VOLKSWAGEN. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THE CONCERN HAS NOT YET BEEN RECTIFIED. ADDITIONALLY THE DRIVERS SIDE B PILLER FLEXES AND CRACKS WHEN THE REAR DRIVERS SIDE DOOR IS OPENED (THE DOOR IS ATTACHED TO THIS PILLAR). THE SECOND DEALERSHIP WAS ABLE TO REPLICATE THE NOISE WAS WAS VERY CONCERNED. THE SERVICE DIRECTOR TOLD ME THAT PREVIOUS TIGUAN MODELS HAD CONCERNS WITH INSUFFICIENT WELDING WHICH HAS BEEN DOCUMENTED ON SAFERCAR.GOV. IT IS ALSO DOCUMENTED IN MULTIPLE FORUMS. THE SERVICE TICKET INDICATES THAT EXCESS WELDING SLAG WAS DISCOVERED BEHIND THE HEADLINER AND CURTAIN AIRBAG. THE DEALER SAID THAT THIS SHOULD NOT BE HERE. I'M VERY CONCERNED ABOUT THE WELDING INTEGRITY OF THE VEHICLE. THE CAR MAKES VIOLENT CRACKING NOISES DURING ANY BODY FLEX. I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND MY OVERALL WELL BEING. IN THE EVENT OF A SIDE IMPACT OR GENERAL IMPACT DO NOT BELIEVE THAT THE CAR WILL ADEQUATELY PROTECT ME AND I COULD BE SUBJECT TO SERIOUS BODILY HARM. VOLKSWAGEN REFUSES TO RESPOND OR ASSIST ME IN ANY WAY. THE COMPANY IS NOT CONCERNED ABOUT THEIR CONSUMERS AS CLEARLY EVIDENT IN THEIR MOST RECENT SCANDAL IN WHICH THEY DEFRAUDED THE GOVERNMENT AND CONSUMER WITH FALSE EPA RATINGS WHICH THEY KNOWINGLY CONCEALED. IN INTEREST OF THE GENERAL PUBLIC'S SAFETY PLEASE LAUNCH AN INVESTIGATION IN TO THIS VEHICLE SO THAT LIVES CAN BE SAVED.