2018 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 284 owner complaints filed for this model year. This is the highest complaint count among 17 Tiguan model years with reports.
Of the 2018 reports, 5 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
SteeringSep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Campaign 26V590000 on NHTSA.gov
Structure, bodyApr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Campaign 22V226000 on NHTSA.gov
Structure, body, roof and pillarsSep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Campaign 21V732000 on NHTSA.gov
Seat belts, front, webbingNov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Campaign 20V724000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
A short-circuit can increase the risk of a fire.
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Campaign 18V467000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Campaign 18V375000 on NHTSA.gov
Suspension, front, control arm, lower ball jointDo not drive until repairedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Campaign 18V324000 on NHTSA.gov
Suspension, rear, shock absorberApr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Campaign 18V262000 on NHTSA.gov
EngineMar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Campaign 18V159000 on NHTSA.gov
Air bags, frontalFeb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Campaign 18V102000 on NHTSA.gov
Exterior lighting, tail lightsOct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Campaign 17V662000 on NHTSA.gov
Representative owner complaints: other or unspecified
52 reports, newest first. Show all
Other or unspecified, Oct 15, 2019
WATER LEAKS FROM SUNROOF AND DOORS. WATER FROM THE ROOF LANDS OF START ENGINE BUTTON. FLOORS FLOODED WITH WATER MAKES FOOT SLIPPERY.
Other or unspecified, Oct 1, 2019
PANORAMIC SUNROOF DEFECTIVE AND CAUSED MAJOR LEAKAGE OF WATER INTO VEHICLE. IN ADDITION, IT SEEMS LIKE CHEMICALS POSSIBILITY FROM WINDSHIELD FLUID LEAKING INSIDE VEHICLE. THIS RESULTED ON BLACK MOLD TO DEVELOP THROUGHOUT THE VEHICLE. ALL CARPETS REPLACED ON MY VEHICLE; HOWEVER, EXTREME FOUL CHEMICAL ODOR CONTINUES IN THE INTERIOR AND MAKES IT DIFFICULT TO BREATH. THE DEALER HAS MY VEHICLE FOR MORE THAN 9 DAYS AND STILL NO RESOLUTION. ISSUE STARTED WITH LESS THAN 1 YEAR OF OWNERSHIP OF THIS BRAND NEW CAR. EVEN WHEN VEHICLE IS PARKED ON MY DRIVEWAY WITH WINDOWS CLOSED YOU CAN SMELL THE CHEMICAL ODOR AROUND THE VEHICLE. FIRST OCCURRENCE REPORTED ON 7/3/19 AND NO RESOLUTION. SECOND OCCURRENCE: 9/21/19 AND STILL ONGOING
Vehicle speed control, Other or unspecified, Aug 2, 2019
THE CAR IS HAVING ISSUES ACCELERATING AFTER A COLD/HARD STOP. AT STOP SIGNS, AFTER STOP LIGHTS, THE CAR JERKS AND HAS A HARD TIME GAINING POWER. ON THE HIGH WAY I HAVE ISSUES ACCELERATING. THIS HAS BECOME DANGEROUS AND SCARY, I AM NOT IN CONTROL OF HE ACCELERATION OF MY VEHICLE. I HAVE TAKEN IT TO THE VW DEALER ONE TECH SAID "TRY PREMIUM GAS" THE NEXT TECH SAYS, "NOTHING IS WRONG WITH YOUR CAR". I AM EXTREMELY DISAPPOINTED AND READY TO CHANGE BRANDS AFTER 10 YEARS OF BEING AVW OWNER. THIS PROBLEM IS PUTTING MY LIFE IN DANGER EVERY DAY THAT I DRIVE IT.
Other or unspecified, Jun 16, 2019
EXPLODING SUNROOF. TRAVELING DOWN THE FREEWAY AT 50-60 MPH, HEARD A LOUD EXPLOSION AND THE PANORAMIC SUNROOF EXPLODED, SHOWERING GLASS DOWN WITHIN INTERIOR OF CAR.
Other or unspecified, Service brakes, Apr 8, 2019
ON 2/17/2019, MY SISTER & I WERE DRIVING WEST ON SANTA MONICA BLVD. I WAS DRIVING APPROXIMATELY 40-45MPH. IT WAS SLIGHTLY OVERCAST. THERE WERE NO CARS IN FRONT OF US FOR BLOCKS &, LUCKILY, NO CARS BEHIND US. THERE WERE NO BICYCLES OR MOTORCYCLES OR PEDESTRIANS OR ANY OTHER APPARENT 'HAZARD' IN FRONT OR ON EITHER SIDE OF THE CAR. OUT OF NOWHERE, THE CAR'S BRAKES SLAMMED ON, LEAVING US STOPPED IN THE MIDDLE OF SANTA MONICA BLVD. THE DIGITAL COCKPIT WENT BLACK & A RED WARNING LIGHT STARTED FLASHING ACROSS IT. I ASKED MY SISTER TO GRAB THE OWNERS MANUAL TO TRY TO FIGURE OUT WHAT WAS GOING ON. AFTER SHE GRABBED IT, THE VEHICLE STARTED DRIVING AGAIN & SHORTLY AFTER THAT THE DIGITAL COCKPIT WENT BACK TO NORMAL. IT TURNED OUT THE WARNING LIGHT WAS ASSOCIATED WITH THE FRONT ASSIST SYSTEM. I TOOK MY VEHICLE BACK TO THE DEALERSHIP ON 2/21/2019. ON 4/6/2019, HAVING FIXED NOTHING, THEY FORCED ME TO TAKE MY CAR BACK. THEY PERFORMED A DIAGNOSTIC TEST ON 2/25/2019 THAT MY SISTER & I SAW, BUT THEY ARE REFUSING TO PROVIDE ME A COPY OF. IN THAT DIAGNOSTIC IT DID SHOW THAT THE DISTANCE MONITORING SYSTEM FAILED IN 11/2018. THE FRONT ASSIST DOES NOT SHOW A FAIL OR THAT IT HAS EVER BEEN ACTIVATED. BECAUSE MY DEALERSHIP HAS NOT BEEN ABLE TO 'DUPLICATE' THE MALFUNCTION, I AM BEING TOLD THAT THIS A NORMAL FUNCTION OF THE CAR. VW ALSO WANTED ME TO KEEP A JOURNAL FOR WHEN THIS MALFUNCTION HAPPENS AGAIN - AS I'VE EXPLAINED TO VW & MY DEALERSHIP, THE NEXT TIME THIS HAPPENS THERE COULD BE AN ACCIDENT THAT RESULTS IN INJURY OR DEATH. I WAS STILL FORCED TO TAKE THE CAR BACK. I AM TOO SCARED TO DRIVE THIS CAR KNOWING THAT THERE IS SOMETHING MALFUNCTIONING WITH THE SENSORS, AUTONOMOUS BRAKING SYSTEM, FRONT ASSIST SYSTEM. I AM EXTREMELY WORRIED ABOUT THE MALFUNCTION CAUSING AN ACCIDENT THAT COULD INJURE MYSELF, MY PASSENGERS, & OTHER PEOPLE ON THE ROADS.
Other or unspecified, Feb 24, 2019
I AM HEARING A RATTLE IN MY VW TIGUAN'S B-PILLAR WHEN DRIVING. IT IS IN MY EAR. WHEN I TOOK TO THE DEALERSHIP, THEY TOLD ME THAT ALL TIGUANS MAKE THIS NOISE. I DON'T BELIEVE A NOISE SHOULD BE HAPPENING AND MAKES ME WONDER IF THE CAR IS UNSAFE STRUCTURALLY.
Other or unspecified, Dec 11, 2018
WHILE DRIVING AT NO PARTICULAR SPEED WITHOUT OBJECTS/ANIMALS/OTHER VEHICLES IN SIGHT THE CAR EMITS A BEEP ALONG WITH THE RED FLASHING CAR COLLISION SIGNAL ACROSS THE FRONT PANEL THEN OCCASIONALLY SLAMS THE BRAKES WITH SO MUCH FORCE THAT MYSELF(DRIVER) AND PASSENGERS ARE LUNGED FORWARD. THIS HAS HAPPENED MOSTLY DURING SUNNY DAYS ON MULTIPLE TYPES OF ROADS SUCH AS INTERSTATES AND CITY STREETS REGARDLESS OF TURNING OR DRIVING STRAIGHT.
Other or unspecified, Nov 14, 2018
PANORAMIC MOONROOF LEAKAGE.WATER DRIPPING INSIDE VEHICLE ABOVE HEAD ON REAR RIGHT SIDE AND GOING DOWN INTO SEATBELTS COMPARTMENT.VEHICLE WAS STATIONARY.WATER DRIPPING IINSIDE SEAT BELT COMPARTMENT IN MY OPINION MAY CAUSE SHORT SINCE SOME ELECTRICAL GOING THRU SAME COMPARTMENT.
Other or unspecified, Engine, Nov 3, 2018
CAR MAKES NOISE THAT IS AUDIBLE WITHIN THE CAR AND IS PARTICULARLY LOUD BY THE REAR PASSENGER SIDE TIRE.
Structure, Other or unspecified, Oct 17, 2018
RATTLING NOISE COMING FROM THE SEATBELT COLUMN. HAVE BROUGHT IN MY CAR AND SENT RECORDINGS OF THE NOISE AND THE DEALERSHIP SAID THEY CANNOT REPLICATE THE NOISE THEY NOW HAVE IT FOR THE 3 MRS TIME AND I HAVE SHARED U TUBE LINKS AND THE VW FORUM TO SHOW THEM THAT OTHER CUSTOMERS HAVE THE ISSUES
Other or unspecified, Oct 17, 2018
SUNROOF SHATTERED WHILE DRIVING DOWN THE FREEWAY AROUND TACOMA, WA. NO APPARENT CAUSE. THE SUNROOF IS PANORAMIC AND ONLY THE FRONT HALF SHATTERED.
Other or unspecified, Sep 20, 2018
DURING THE BACKING UP PROCESSS, THERE IS NO BEEPING OR LOUD NOISE INDICATOR, WITH THE BACK UP CAMERA'S, ALSO THERE IS NOT RELEASE BUTTON INSIDE THE VEHICLE NOR ON MY FOB, AND I THINK IT SHOULD BE. THANK YOU
Structure, Other or unspecified, Sep 17, 2018
VEHICLE WAS MAKING A SMALL ANNOYING RATTLING SOUND, EMANATING FROM THE DRIVER SIDE B-PILLAR, NEXT TO DRIVER'S HEAD. RATTLE HAD BEEN INTERMITTENT INITIALLY BUT BY 8,000 MILES ON THE VEHICLE THE RATTLE WAS ALMOST CONSTANT AT ANY SPEED WHILST BEING DRIVEN OVER ANY SURFACE SMOOTH OR OTHERWISE. WE TOOK THE VEHICLE TO OUR LOCAL VOLKSWAGEN DEALERSHIP AND IT HAS NOW BEEN THERE FOR 32 DAYS. A REPAIR WAS DONE, BUT THE RESULT WAS SATISFACTORY, SO THEY ARE TRYING TO REPAIR IT AGAIN.
Steering, Other or unspecified, Sep 5, 2018
THE SAFETY SYSTEMS ON THE VEHICLE ARE SEVERELY DEFECTIVE. THE ACTIVE LANE KEEP ASSIST FREQUENTLY TRIES TO STEER ME INTO OTHER LANES RATHER THAN KEEPING ME IN MY OWN, WHICH HAS NEARLY CAUSED ME TO HAVE SERIOUS COLLISIONS ON MULTIPLE OCCASIONS. THE DEALER AND MANUFACTURER HAVE DISREGARDED MY CONCERNS. HERE IS A VIDEO OF THE ISSUE HAPPENING MULTIPLE TIMES: HTTPS://WWW.YOUTUBE.COM/WATCH?V=6ZZVZGSARLE AND HERE IS A LINK I FOUND JUST TODAY WHERE SOMEONE ELSE REPORTED THIS ISSUE ON AN ONLINE FORUM OVER A YEAR AGO: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2018/STEERING/STEERING.SHTML#1 I BELIEVE THAT, GIVEN THE SERIOUS SAFETY CONCERNS, VOLKSWAGEN SHOULD BE PROVIDING ME WITH A FULL REFUND FOR THIS VEHICLE UNDER MY STATE'S LEMON LAW (AND THEY SHOULD BE DOING SO ANYWAYS TO PRESERVE MY SAFETY, TO TAKE ACCOUNTABILITY FOR THE PROBLEMS IN THEIR PRODUCT, AND TO THOROUGHLY INVESTIGATE THE PROBLEM.)
Electrical system, Other or unspecified, Engine, Aug 25, 2018
2018 TIGUAN WAS PURCHASED NEW IN APRIL - MID MAY CAR WOULD NOT START, ALL WARNING LIGHTS WENT ON. CAR EVENTUALLY TURNED ON. A FEW DAYS LATER WHILE DRIVING (ON THE ROAD), CAR STOPPED COMPLETELY, ALL WARNING LIGHTS WENT ON. HAD TO BE TOWED TO CLOSEST VW WHERE IT WOULD REMAIN FOR OVER A MONTH. FIRST DIAGNOSED AS UNKNOWN ELECTRICAL PROB - NEEDED TO BE ANALYZED BY VW ENGINEER WHO BELIEVED IT TO BE THE BATTERY. NEW BATTERY DID NOT REMEDY ISSUE - NEW ALTERNATOR WAS ORDERED, AGAIN DID NOT REMEDY THE ISSUE. FINALLY WAS IDENTIFIED AS A ISSUING WITH THE WIRING BEING STRIPPED. FEEL COMPLETELY UNSAFE IN MY NEW CAR - HAS ALSO BEEN EFFECTED BY TWO RECALLS SINCE (IN ADDITION TO THE ONE MONTH IN THE VW DEALERSHIP FROM NON RECALL ISSUE) - CURRENT SUNROOF RECALL HAS NO FIX ONLY A TEMPORARY SOLUTION TO DISCONNECT THE WIRING - I FEEL COMPLETELY UNSAFE IN THE CAR AND WILL NOT DRIVE THE VEHICLE. CAR SHOULD BE BOUGHT BACK BY VW - OPEN RECALLS WITH NO FIX LEAVE THE CAR WORTHLESS. WHAT ELSE WILL GO WRONG WITH THE 2018 TIGUAN - WILL NOT PURCHASE ANOTHER VW IN THE FUTURE.
Electrical system, Other or unspecified, Aug 16, 2018
THE VW-EQUIPPED ENTERTAINMENT CENTER DOES NOT HAVE THE PROPER PROCESSING POWER TO EFFECTIVELY USE APPLE CARPLAY. SINCE NEW, WHEN ATTEMPTING TO USE APPLE CARPLAY, THE ENTERTAINMENT SYSTEM WILL FREEZE, MALFUNCTION, OR OTHERWISE FAIL AFTER THE IPHONE IS PLUGGED IN. THIS PROBLEM HAPPENS AT LEAST 50% OF THE TIME, AND REQUIRES THE ENTIRE ENTERTAINMENT SYSTEM TO UNDERGO A 'HARD' RESET IN ORDER TO FUNCTION PROPERLY. THIS ISSUE OCCURS AT ALL SPEEDS AND IN ALL DRIVING CONDITIONS.
Seat belts, Structure, Other or unspecified, Aug 9, 2018
THERE IS A RATTLE COMING FROM LOWER B PILLAR RATTLE COMING FROM DRIVER SEAT BELT RETRACTOR, OVERHEAD CONSOLE, WOOD TRIM ON BOTH FRONT DOORS, BOTH TWEETER SPEAKER GRILLS, BOTH REAR CUP HOLDERS, ALSO FOUND REAR DECK LID CLIPS NOT CLIPPED IN ALL THE WAY DRIVER REAR ACCESS PANEL RATTING ALONG WITH BOTH REAR STOP LIGHT ACCESS PANELS
Seat belts, Other or unspecified, Jul 23, 2018
IT'S A SLIGHT TICKING. THE RATTLE HAPPENS OVER THE SMALLEST BUMP.
Exterior lighting, Other or unspecified, Jul 18, 2018
BOUGHT THE CAR IN OCTOBER 2017, IMMEDIATELY HAD TO HAVE THE LEFT REAR SENSOR REPLACED BECAUSE IT WOULD SHOW THAT THERE WAS A VEHICLE TO THE LEFT OF ME, EVEN WHEN I WAS IN THE LEFT HAND LANE. WHEN THE HEADLIGHTS ARE SET TO AUTOMATIC THEY ARE ALWAYS ON. THEY DON'T TURN OFF WHEN YOUR DRIVING IN FULL SUNSHINE. B PILLAR RATTLE HAS GOTTEN STEADILY WORSE ON BOTH SIDES. I JUST TOOK MY CAR IN AND THE DEALERSHIP COULDN'T GIVE ME AN ESTIMATE ON WHEN I WILL GET IT BACK. THE RATTLING HAPPENS ALL TIMES OF THE DAY AND ON ALL ROAD CONDITIONS. THE TEMPERATURE DOESN'T SEEM TO IMPACT THE RATTLING EITHER.
Other or unspecified, Jul 11, 2018
I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN.
Other or unspecified, Jun 24, 2018
RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.
Structure, Other or unspecified, Jun 21, 2018
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Power train, Structure, Other or unspecified, Jun 4, 2018
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Steering, Other or unspecified, Mar 20, 2018
SEL PREMIUM TRIM LANE ASSIST MALFUNCTION - SYSTEM WILL INACCURATELY DETECT LANE LINES AND ATTEMPT TO ADJUST THE VEHICLE TO THE CENTER OF THE LANE, EVEN WHEN IT ALREADY IS CENTERED IN THE LANE, RESULTING IN THE VEHICLE PULLING INTO THE ADJACENT LANE. HAS NEARLY PULLED THE VEHICLE INTO ADJACENT LANE WITH ANOTHER VEHICLE PRESENT IN THE LANE RESULTING IN NEAR COLLISIONS ON NUMEROUS OCCASIONS. SYSTEM WILL ALSO REGISTER AS THE VEHICLE SOMEHOW DEPARTING INTO THE LANES ON BOTH SIDES OF VEHICLE AT THE SAME TIME, AND WILL ESSENTIALLY LOCK THE STEERING WHEEL IN PLACE. SEE INCLUDED PHOTO EVIDENCE - BOTH LINES ON THE SIDE OF THE VEHICLE ARE SOLID WHITE INDICATING THAT THE DEPARTURE MITIGATION IS ACTIVATED, AND THE GREEN "LANE" ICON INDICATES THAT THE LANE DEPARTURE SYSTEM IS CURRENTLY ACTIVATED. DEALER SERVICE DEPARTMENT RESPONSE: ""NPF UNABLE TO REPRODUCE CUSTOMERS CONCERN".
Seat belts, Structure, Other or unspecified, Mar 17, 2018
WE BOUGHT A VW TIGUAN 4 MOTION SEL 2018 WITH PANORAMIC SUNROOF, ON JAN 20,2018. FROM THE SAME NIGHT WE TOOK THE CAR OUT OF THE DEALERSHIP WE HEARD A RATTLING NOISE IN THE B PILLAR CONSTANTLY. STARTING FROM JAN 26, 2018 THE CAR HAS BEEN TO THE VW SERVICE STATION TWICE ALREADY (STILL THERE), IN TOTAL OF OVER 3 WEEKS. I HEARD FROM THE SERVICE TEAM THERE WERE THREE OTHER VW CARS WITH THE SAME PROBLEM SO THE QA TEAM CAME DOWN TO SERVICE STATION TO LOOK AT ALL CASES. QA TEAM CHECKED IT MULTIPLE TIMES. REMEDIES I HEARD FROM THEM INVOLVED "TRIMMING" AND ORDERING NEW PARTS. NOTHING IS FIXED AND THE WORDS I AM HEARING FROM SERVICE IS THAT THERE IS NO HOPE TO EVER GET FIXED. CONTACTED VW CUSTOMER SERVICE DIRECTLY TODAY, THEY HAD NO RECORD OF THESE ISSUES FOR MY CAR. SO DISAPPOINTING THAT OVER 6 WEEKS OF OUR TIME IS WASTED WITH AN ISSUE THAT SEEMS TO EXIST IN 2018 MODELS SINCE LAST YEAR, AND NO TRANSPARENCY. I BELIEVE THE ISSUE IS STRUCTURAL PROBLEM WHEN CAR IS IN NORMAL CONDITION MOVING AND ADDITIONAL CONCERN IS THE NOISE COMING FROM LOCATION OF SIDE AIRBAGS, I HAVE A BIG CONCERN OVER THE VW SAFETY AND OPERATION OF THE AIRBAGS IN THIS SITUATION, WHEN VW CAN NOT EVEN ADDRESS THE PROBLEM WITH THE NOISE.