2018 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 284 owner complaints filed for this model year. This is the highest complaint count among 17 Tiguan model years with reports.
Of the 2018 reports, 5 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
SteeringSep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Campaign 26V590000 on NHTSA.gov
Structure, bodyApr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Campaign 22V226000 on NHTSA.gov
Structure, body, roof and pillarsSep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Campaign 21V732000 on NHTSA.gov
Seat belts, front, webbingNov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Campaign 20V724000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
A short-circuit can increase the risk of a fire.
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Campaign 18V467000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Campaign 18V375000 on NHTSA.gov
Suspension, front, control arm, lower ball jointDo not drive until repairedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Campaign 18V324000 on NHTSA.gov
Suspension, rear, shock absorberApr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Campaign 18V262000 on NHTSA.gov
EngineMar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Campaign 18V159000 on NHTSA.gov
Air bags, frontalFeb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Campaign 18V102000 on NHTSA.gov
Exterior lighting, tail lightsOct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Campaign 17V662000 on NHTSA.gov
Representative owner complaints: vehicle speed control
21 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Jan 15, 2024
On multiple occasions, while driving on the highway, subject vehicle displayed check engine light and EPC light at random intervals and an alarm saying exceeded 4000 came on. RPM's were not over 4000. Speed and acceleration severely limited making it dangerous to pull over on the highway in traffic. Had to pull car over and restart engine. This has happened numerous times. Also experienced shaking and skipping or missing of transmission. The car has also had the engine stall or stop when at red light or stopped forcing restart of engine.
Power train, Vehicle speed control, Engine, Jul 5, 2022
The first time this problem occurred was in April right after a routine maintenance check. The car was idling in a parking lot when the engine started to vibrate and a warning was displayed that said "Max Engine Speed 4000 RPM". The car was turned off and then back on. The warning did show up on the display, but the "check engine" light was lit. The car was driven back home, and after that drive the check engine light was not lit anymore. To be safe the car was taken to the dealer. The dealer was not able to replicate the issue. Later, in July, the max engine speed and EPC warnings were displayed on the screen in the middle of a trip. At this time there was also a loss of acceleration power. The driver pulled over, stopped the car, and then restarted it. When the car restarted the warning lights were no longer on so the driver completed the trip. In the manual it says that the car can still be operated if the EPC warning light is on, but that it should be taken to a dealer. This led the driver to believe that it was safe to complete the trip and take the car to their home dealership after the holiday. The following day, the EPC warning light and the max engine speed warning both appeared in the middle of a drive. The driver was driving up a hill on a backroad with no possible pull off. The driver had to stop the car in the middle of a road directly after a blind turn. The driver restarted the car and was able to drive about 10 yards before the warning came on again and the engine cut out. The driver repeated turning the car off and then back on multiple times to be able to safely get the car up the hill and to an area where a pull-off was available. Luckily, no other cars were coming at the time the car was stalled. It was a very unsafe location! The car is currently in the process of being towed to the dealer to be worked on. This seems like a very serious safety concern that is affecting other Tiguan owners too.
Power train, Vehicle speed control, Engine, May 28, 2022
Car has multiple malfunctions. Has had noisy valvetrain, lack of power upon acceleration, has sputtered with a load on engine especially uphill. Car shut off completely while at 60 mph and nearly caused a catastrophic collision with my whole family in the car. Car presents substantial safety risk. Multiple codes/warnings have flashed up on the display screen(Evap,Trans,fuel inj,etc). Transmission went into "emergency mode" after being started up today, then went away after restarted. Car has been to dealership but issues were not properly addressed/ignored. VW of America is well aware of issues with these cars but ignores the consumers needs and puts consumers at great safety risk by doing so. This vehicle has both engine and transmission issues as well as odd electrical anomalies.
Electrical system, Vehicle speed control, Fuel/propulsion system, Mar 22, 2022
At 48k miles, fuel efficiency began to significantly drop. At next start up, engine would not turn over and EPC light came on. I waited 30 minutes, unlocked the steering wheel and was able to start the vehicle and EPC light turned off. I took it into Volkswagen dealership to have it looked over and they could not duplicate the issue nor find cause for lower fuel efficiency. The issue with fuel persisted intermittently. Then at 57k, while driving long distance, I noticed what seemed like misfiring when accelerating above 65 mph. There were no noises, no warning lights, and fuel efficiency seemed about the same. I continued driving and about 6 hours into my drive, EPC light came on, RPM's shot up to 4,000 and car began violently shaking while losing significant power and dropped down to 30 mph. I was in the left lane when it occurred and had to quickly move over to the right lane. The car then could not exceed 40 mph with the pedal held to the floor. I turned on my hazards while I continued driving an additional 30 miles to the nearest Volkswagen dealership. Because of how heavy the traffic was and the high speeds of the travelers, it put myself and my passengers at risk from not being able to accelerate, along with the other drivers having to either brake hard or quickly change lanes to avoid my car. At the Volkswagen dealership, diagnosis found code p0204 cylinder 4 injector. They confirmed 4th cylinder misfiring and replaced the fuel injector harness. Since that repair, my car has been shaking at idol, when initially taking off, and if I turn of the start/stop function.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 12, 2021
Like many other people who have complained, the same EPC engine light turning on after the engine stalls while driving. This has happened multiple times while driving on the highway while going 65mph+. The max speed 4000 rpm message comes on the dashboard. The car does not accelerate and pulling over is necessary in order to shut off the car and restart the engine. This is incredibly dangerous and the car’s speed cannot be controlled.
Vehicle speed control, Oct 29, 2020
THE CAR DOES NOT ACCELERATE FROM A STOP ESPECIALLY ON HOT DAYS AFTER BEING IN STOP AND GO TRAFFIC. I STEP ON THE GAS AND LITERALLY NOTHING HAPPENS. THE ENGINE DOESN'T REV AND THE CAR DOES NOT ADVANCE. I CAN PUSH THE GAS PEDAL MULTIPLE TIMES BEFORE IT FINALLY ACCELERATES AND THEN IT DOES IT IN AN OUT OF CONTROL MANNER. I HAVE HAD TO SIT THROUGH A FULL CYCLE OF A LIGHT BEFORE IT HAS STARTED. I HAVE BROUGHT IT TO A DEALERSHIP MULTIPLE TIMES WITH THIS COMPLAINT, BUT EVERY TIME THEY ARE UNABLE TO GET IT TO FAIL. I BROUGHT IT IN FOR A RECALL AND THE PROBLEM WAS MADE WORSE AND NOT BETTER. THE CAR IS NOT SAFE. THE ISSUE BEGAN WITHIN 6 MONTHS OF PURCHASE AND WHILE IT ISN'T CONSTANT, IT HAS BEEN A REPEATED PROBLEM FOR THE PAST 2 YEARS.
Power train, Vehicle speed control, Engine, Mar 19, 2020
MY CAR HESITATES WHEN ACCELERATING AT A COMPLETE STOP. I PRESS THE ACCELERATOR TO PULL INTO TRAFFIC AND IT SEEMS THE CAR JUST DOESN'T WANT TO GO! THIS MAKES IT VERY DANGEROUS TO DRIVE PERIOD. IT TAKES A FEW SECONDS FOR THE CAR TO 'WAKE UP' AND FINALLY ACCELERATE.
Vehicle speed control, Engine, Nov 27, 2019
IT TAKES A SCARY AMOUNT OF TIME FOR THE CAR TO SPEED UP WHEN ACCELERATING. THE RPM MODULE SHOWS THE ACCELERATION BUT THE VEHICLE DOESN'T ACTUALLY SPEED UP TO MATCH IT. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MERGING ON TO THE FREEWAY. AN ACCIDENT IS BOUND TO HAPPEN AS I AM NOT ABLE TO CONTROL THE SPEED OF THE ON COMING CARS AND AM UNABLE TO GET MY CAR UP TO SPEED TO MATCH THE OTHERS. ALSO, THE CAR RANDOMLY SHUTS DOWN WHEN STOPPED, A MESSAGE SAYING PLEASE START ENGINE MANUALLY POPS UP. THIS IS ALSO A SAFETY CONCERN AND IS BOUND TO CAUSE AN ACCIDENT AS IT HAPPENS A FEW TIMES A MONTH. A FEW MONTHS AGO MY CAR TURNED OFF WHEN I STOPPED AT THE RED LIGHT, A CAR WAS EXITING THE FREEWAY AS THE LIGHT HAD TURNED GREEN SO THEY KEPT THEIR HIGH SPEED, I QUICKLY TURNED MY HAZARD LIGHTS ON AND THE CAR HAD TO SWERVE TO THE RIGHT LANE TO AVOID REAR ENDING ME.
Vehicle speed control, Engine, Fuel/propulsion system, Nov 4, 2019
THE CAR GETS FILLED WITH STRONG ODOR OF GASOLINE INSIDE THE CABIN AND I WAS LOOSING GAS AT A RAPID RATE IN ADDITION THE CAR WAS LOOSING SPEED. THERE IS ALSO THE PROBLEM WITH THE STO-START SYSTEM, ONCE THE CAR WAS AT A STOP, THE CAR WOULD NOT TURN OVER AND START AGAIN. IT WOULD GET STUCKTRYING TO TURN ON AND AT THE SAME TIME I WAS LOOSING GASOLINE. I HAD TO REMOVE ALL PASSENGERS FROM THE VEHICLE INCLUDING MY ONE MONTH GRAND SON DUE TO THE STRONG ODOR OF GASOLINE. THIS INCIDENTS OCCURED SEVERAL TIMES DURING THE WEEKEND OF NOVEMBER 1 THROUGH NOVEMBER 4TH WHEN I DROPPED OFF THE VEHICLE AT THE DEALERSHIP.
Power train, Vehicle speed control, Engine, Oct 3, 2019
CARS RESPONSE TO DRIVER ACCELERATOR INPUTS IS HESITANT AND ERRATIC. CAR MOTION IS UNPREDICTABLY WHEN ACCELERATING FROM STAND STILL. THE PERFORMANCE IS NOT PREDICTABLE AND VERY WITHOUT APPARENT EXTERNAL ENVIRONMENTAL FACTORS. UNPREDICTABLE PERFORMANCE ENDANGERS CAR OCCUPANTS WHILE ENTERING TRAFFIC. THE BEHAVIOR HAS BEEN DETERMINED BY DEALER AS NORMAL AGAINST OTHER 2018 MODELS BUT IS DIFFERENT AGAINST 2019. VW US HAS NOT RETURNED INQUIRY REQUESTS.
Power train, Vehicle speed control, Sep 17, 2019
CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING. IT'S MOST NOTICEABLY FROM A DEAD STOP, BUT ALSO AT SPEED AS WELL. SOMETIMES THE CAR ACCELERATES FINE, BUT OTHER TIMES, WHEN ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC, THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE. THE UNPREDICTABLENESS OF THE ACCELERATION BEHAVIOR IS DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN. THIS BEHAVIOR HAS BEEN PRESENT SINCE THE CAR HAS BEEN PURCHASED TO PRESENT. WHILE THE HESITATION IS INCONSISTENT, IT IS OFTEN AND COMMON.
Power train, Vehicle speed control, Engine, Aug 20, 2019
I WAS DRIVING ON INTERSTATE 95 NORTH IN THE FAST LANE ( AT 70 MPH), WHEN THE "ENGINE EXCEEDS 4000 RPM" WARNING CAME ON THE DASH BOARD/SYSTEM READ OUT AND THE CAR LOST POWER AND STARTED DECELERATING (TO 40 MPH). I CONTINUED TO PUSH THE GAS PEDAL BUT THE CAR CAME TO A COMPLETE STOP. I PUT ON MY FLASHERS AND RESTARTED THE CAR AND COASTED TO THE SHOULDER. I PUT THE PARK, STOPPED THE CAR AND WAITED AND RESTARTED THE CAR. WE ENTERED THE HIGHWAY AGAIN AND AS I TRIED TO ACCELERATE, THE CAR HESITATED AND DECELERATED AGAIN. THIS TIME I MOVED OVER TO THE RIGHT SHOULDER , STOPPED AND GOT OUT OF THE CAR. MY HUSBAND'S FRIEND WAS IN THE CAR WITH ME AND MY HUSBAND WAS FOLLOWING BEHIND US. I CALLED MY INSURANCE COMPANY AND EXPLAINED TO THEM WHAT WAS HAPPEING WITH THE CAR AND THEY CAME AND TOWED THE CAR TO OURISMAN LAUREL VOKLSWAGON. I LEFT A NOTE AND A KEY IN THE DROP OFF SERVICE BOW AND NOW 24 HOURS LATER I HAVE NOT RECEIVED A CALL FROM ANY SERVICE PERSONNEL. IT SEEMS FROM REVIEWING OTHER COMPLAINTS, THAT SEVERAL PEOPLE (MORE THAN 20) HAVE HAD THE SAME ISSUE.
Vehicle speed control, Other or unspecified, Aug 2, 2019
THE CAR IS HAVING ISSUES ACCELERATING AFTER A COLD/HARD STOP. AT STOP SIGNS, AFTER STOP LIGHTS, THE CAR JERKS AND HAS A HARD TIME GAINING POWER. ON THE HIGH WAY I HAVE ISSUES ACCELERATING. THIS HAS BECOME DANGEROUS AND SCARY, I AM NOT IN CONTROL OF HE ACCELERATION OF MY VEHICLE. I HAVE TAKEN IT TO THE VW DEALER ONE TECH SAID "TRY PREMIUM GAS" THE NEXT TECH SAYS, "NOTHING IS WRONG WITH YOUR CAR". I AM EXTREMELY DISAPPOINTED AND READY TO CHANGE BRANDS AFTER 10 YEARS OF BEING AVW OWNER. THIS PROBLEM IS PUTTING MY LIFE IN DANGER EVERY DAY THAT I DRIVE IT.
Vehicle speed control, Jun 20, 2019
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY WHILE DRIVING IN TRAFFIC OR MERGING ONTO THE HIGHWAY EVER SINCE THE VEHICLE WAS PURCHASED ON OCTOBER 18, 2018. THE VEHICLE WAS TAKEN TO GUNTHER VOLKSWAGEN (4300 FL-7, COCONUT CREEK, FL 33073) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. *AS CONSUMER STATED THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP AGAIN A WEEK AGO TODAY. TWO TRANSMISSIONS AND STILL HAVING SERIOUS PROBLEMS. THEY STILL HAVE THE VEHICLE. I DON'T CONSIDER THAT AS DESIGNED TO DRIVE THAT WAY. IT JUST INCREASES WITH PROBLEMS. I WON'T DRIVE IT FOR MY SAFETY AS WELL AS THE DRIVERS OUT THERE. *JB
Power train, Vehicle speed control, Engine, Apr 7, 2019
MY VEHICLE DISPLAYED A SIGN STATING THAT THEIR WAS LOW COOLANT. I TOOK IT TO THE DEALER AROUND 14,000 MILES AND THE PCM HAS BEEN DESTROYED. THE ENGINE HASN'T BEEN GETTING COOLANT FOR SOME TIME. ONCE THAT WAS REPLACED MY CAR STOPPED ACCELERATING PROPERLY AND ROGERS REALLY ROUGHLY MAINLY THROUGH GEARS 1-3. IT'S REALLY DANGEROUS IF I NEED TO ACCURATE QUICKLY TO MERGE THE RESPONSE TIME IS OFF AND I HAVE HAD SEVERAL NEAR MISSES. I FLAGGED THIS WITH VW AND THEY ARE REFUSING TO ACKNOWLEDGE THAT THEIR IS AN ISSUE. I WOULD LIKE TO GET THIS RESOLVED BEFORE MYSELF OR OTHERS ARE INJURED.
Vehicle speed control, Service brakes, Feb 18, 2019
IN MOTION 70MPH AND CONTROL OF VEHICLE LOST TO SYSTEM CAUSING VEHICLE TO SLOW DOWN/BRAKE AT RAPID RATE AMONGST 70 MPH FLOW OF TRAFFIC. PRIOR INCIDENT OCCURRED AT 40 MPH. DRIVER COULD NOT CONTROL SPEED OR BRAKING.
Electrical system, Vehicle speed control, Dec 12, 2018
WHILE DRIVING, NO OBJECT OR ANYTHING IN THE FRONT, THE CAR EMITS A BEEP, RED FLASHING COLLISION SIGNAL, AND SLAMS ON THE BRAKE. THE DAY IS CLEAR, SUNNY, AND DAYTIME. THIS HAPPENED MULTIPLE TIMES. TWO TIMES, IT ALMOST FELT LIKE WE HIT A WALL. IT CAUSED WHIPLASH AND MY NECK WAS STIFF FOR A COUPLE OF DAYS. THIS NEEDS TO BE FIXED ASAP.
Vehicle speed control, Nov 29, 2018
ACCELERATOR POSITION AND ENGINE RESPONSE ON THIS VEHICLE IS VERY INCONSISTENT SLOW TO RESPOND FROM STATIONARY POSITION MAKING THE VEHICLE UNPREDICTABLE AND OFTEN UNSAFE. DEPRESSION OF ACCELERATOR PRODUCES INCONSISTENT RESULTS OFTTIMES THE VEHICLE STRUGGLES TO START MOVING, THEN OTHER TIMES FROM STATIONARY, THE VEHICLE LURCHES FORWARDS WITH EXACT SAME TYPE OF ACCELERATOR INPUT. THESE EXPERIENCES ARE IN ALL MODES.
Power train, Vehicle speed control, Engine, Aug 17, 2018
THERE IS ALL THIS HESITATION WHEN ACCELERATING ALMOST LIKE A BUCKING OR THE ENGINE IS NOT GETTING ENOUGH GAS/OXYGEN MIX. THEN YOU CAN PRESS THE GAS PEDAL A QUARTER OF THE WAY DOWN AND THE ENGINE HESITATES THEN THROWS THE CAR INTO HIGH GEAR AND TAKES OFF. I HAVE DRIVEN A LOT OF CARS THE PAST WEEK EVEN A VW TOUAREG THAT DID NOT ACT LIKE THIS CAR DOES WITH THE ACCELERATOR. IT IS LIKE THE ACCELERATOR IS NOT SENDING THE CORRECT SINGLE TO THE ENGINE OR THE ENGINE'S COMPUTER IS NOT INTERRUPTING IT CORRECTLY FROM THE ACCELERATOR. THE COMPUTER IN THE CAR CAN BE BAD AND GIVE A FALSE POSITIVE. THIS VEHICLE HAS BEEN TO 4 DEALERSHIPS AND FIELD ENGINEERS HAVE STATED THAT THERE IS A PROBLEM BUT VW REFUSES TO BUY BACK THE VEHICLE. THERE HAVE BEEN SEVERAL REQUESTS BUT THEY KEEP GETTING DENIED AND SAY THERE IS NO FIX FOR THE VEHICLE AND I FEEL IT IS UNSAFE TO DRIVE. I HAVE ALMOST GOT INTO 3 ACCIDENTS BECAUSE THE ACCELERATOR WOULD NOT REACT AND THE CAR STALLED OUT.
Vehicle speed control, Engine, Fuel/propulsion system, Aug 1, 2018
ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND. WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND. I PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC. CAR WON'T RESPOND FOR ABOUT 1 OR 2 SECONDS, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP. TURBO LAG IS VERY BAD. I DON'T FEEL SAFE. THIS APPEARS TO BE A RECURRING ISSUE THAT IS BEING REPORTED FROM CUSTOMERS. TO BE FRANK, THE SIZE OF THE VEHICLE (LARGER THAN OTHER MODELS) DOES NOT SEEM TO MATCH THE ENGINE SIZE. NHTSA NEEDS TO INVESTIGATE FOR THE SAFETY OF OTHER DRIVERS, PARTICULARLY THOSE WHO SHARE THE SAME FEARS.
Power train, Vehicle speed control, Jul 5, 2018
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!