2007 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 685 owner complaints filed for this model year. This is the 6th highest complaint count among 21 Equinox model years with reports.
Of the 2007 reports, 11 involved a crash and 6 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpSep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Fuel leakage in the presence of an ignition source may result in a fire.
GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V459000 on NHTSA.gov
Air bagsNov 7, 2007
CERTAIN PASSENGER VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIRBAGS OR OPTIONAL SUNROOF FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201,"OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING NHTSA IMPACT TESTS, THE INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD REQUIREMENTS.
THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
DEALERS WILL INSTALL AN ENERGY ABSORBING FOAM PIECE TO EACH OF THE A-PILLAR TRIM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON MAY 8, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V520000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveAug 7, 2007
CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN THESE VEHICLES, THE RIGHT FRONT PASSENGER SEAT IS BUILT WITH A PASSENGER SENSING SYSTEM. WHEN TESTED WITH A REPRESENTATIVE UNRESTRAINED SMALL ADULT, THE SYSTEM IS REQUIRED TO TURN THE RIGHT FRONT PASSENGER'S FRONTAL AIRBAG ON. AN ERROR IN THE SEAT SENSOR CALIBRATION CAN CAUSE IT TO FAIL THIS TEST. IN ADDITION, THIS CONDITION CAN PREVENT THE AIRBAG FROM TURNING OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD.
WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS.
DEALERS WILL REPROGRAM THE SEAT'S ELECTRONIC CONTROL UNIT. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V344000 on NHTSA.gov
Visibility, windshieldJun 13, 2007
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD. THE SAME PRIMER MAY HAVE ALSO BEEN APPLIED TO THE LIFTGATE GLASS AND THE SIDE STATIONARY GLASS.
IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.
DEALERS WILL REPLACE THE WINDSHIELD, THE LIFTGATE GLASS, AND THE SIDE STATIONARY GLASS. THE RECALL BEGAN ON JUNE 14, 2007. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V242000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Steering, Jan 5, 2013
I WAS ATTEMPTING TO MAKE A RIGHT HAND TURN FROM A PARKING LOT ONTO A MAIN STREET. THE STEERING WHEEL WOULD NOT TURN WITHOUT GREAT FORCE AND I ENDED UP ON WRONG SIDE OF ROAD. I GOT THE CAR TO A REPAIR PLACE AND WAS TOLD THE POWER STEERING MOTOR HAD BURNT UP AND THE STABILIZER LIGHT HAD JUST CAME ON. THIS HAPPENED WITHOUT ANY FOREWARNING. I WAS LUCKY THERE WAS NOT ANY TRAFFIC OR I WOULD OF BEEN INVOLVED IN A HEAD ON COLLISION. I NOW UNDERSTAND THIS IS VERY COMMON WITH THIS VEHICLE AND SHOULD OF BEEN A RECALL BY GENERAL MOTORS. THE DANGER THIS COULD CAUSE AS IT OCCURS WITH NO WARNING AT ALL. MY COST TO REPAIR THIS WAS $1400. *TR
Fuel/propulsion system, Jan 3, 2013
CRACKED FUEL PUMP. GAS LEAKING. EXTREME FIRE HAZARD. THERE WAS NO SINGLE INCIDENT. IT'S MY UNDERSTANDING THERE WAS A RECALL FOR THESE FUEL PUMPS. *TR
Fuel system, Gasoline, Fuel/propulsion system, Dec 29, 2012
NOTICED A STRONG SMELL OF GAS COMING FROM THE VEHICLE WHEN PARKED. HAD TO MOVE IT OUT OF GARAGE AS SMELL WAS EXTREMELY STRONG. TOOK CAR IN FOR SERVICE 8/25/12, FOUND THAT THE PLASTIC PART OF THE FUEL PUMP WAS CRACKED AND COST APPROXIMATELY $909 TO REPAIR. FIND OUT THERE IS A RECALL FOR THIS VERY SAME ISSUE (NHTSA CAMPAIGN ID NUMBER: 12V459000), AS WELL A CORRESPONDING RECALL FOR SAME ISSUE ON SELECT SUZUKI XL7 (NHTSA CAMPAIGN ID NUMBER:12V597000). I CONTACTED GM CUSTOMER ASSISTANCE BY PHONE (800-243-8872) TO FIND OUT IF MY VEHICLE WAS COVERED, WAS TOLD NO, ONLY BECAUSE IT WAS NOT ORIGINALLY TITLED IN ONE OF THE FOLLOWING STATES "ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ARIZONA, CALIFORNIA, NEVADA, AND TEXAS". WAS TOLD BY GM CUSTOMER ASSISTANCE THAT THEY WOULD CONTACT ME IF IT WAS DECIDED THAT MY VEHICLE WOULD BE COVERED. I HAVE NOT HEARD ANYTHING FROM THEM, I CAN PROVIDE A CASE # UPON REQUEST. WHAT DIFFERENCE DOES IT MAKE WHERE THE CAR WAS TITLED, DID NOT MY VEHICLE COME DOWN THE SAME ASSEMBLY LINE. SO IN EFFECT BECAUSE MY CAR IS NOT COVERED IT IS OK THAT THE FUEL PUMP CRACKED, AND HAD IT CAUGHT OR CAUSED A FIRE THAT WOULD BE OK AS WELL. WOULD LIKE SOME ASSISTANCE TO GET GM TO ACKNOWLEDGE THAT THIS IS THE SAME ISSUE, NOT PENALIZE ME BECAUSE I LIVE IN OHIO AND REIMBURSE ME THE COST FOR THE REPAIR $909. *TR
Fuel/propulsion system, Dec 28, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE BEGAN TO SMELL GASOLINE. THE SMELL BECAME STRONGER AND AFTER TIME, BECAME NOTICEABLE OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A FUEL LINE WAS CRACKED. AFTER AN ONLINE SEARCH, THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 116,000.
Fuel/propulsion system, Dec 28, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANICS ADVISED THE CONTACT THAT THE PLASTIC SUPPLY PORT ON THE FUEL PUMP WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT SHE WAS ADVISED BY THE DEALER AND THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Fuel/propulsion system, Dec 27, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL ODOR EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Fuel/propulsion system, Dec 22, 2012
EXTREME GASOLINE SMELL FROM RIGHT REAR OF VEHICLE. TOOK VEHICLE TO DEALERSHIP AND THE REPLACEMENT OF THE FUEL PUMP MODULE COST $998.47. WE RECEIVED A RECALL NOTICE #12190 , SUBMITTED A CLAIM AND WAS DENIED DUE TO THE LEAK WAS ON THE DISCHARGE LINE INSTEAD OF THE VENT LINE.THE WHOLE PART IS FAULTY AND CAN CAUSE A FIRE OR SERIOUS INJURY. *TR
Structure, Dec 13, 2012
THE CHEVY EQUINOX HAS A HISTORY OF WATER LEAKING INTO THE SPARE TIRE WHEELWELL. MY 2007 EQUINOX IS NO EXCEPTION. IT WAS REPAIRED IN 2009 UNDER WARRANTY. THE REPAIR LASTED FOR A WHILE THEN THE WHEELWELL STARTED FILLING UP WITH WATER AGAIN. LAST SUMMER I WAS USING A WET AND DRY VAC TO TAKE THE WATER OUT, ONLY TO HAVE IT FILL UP LATER ON. GM PUT OUT A MAINTENANCE BULLETIN IN 2009 FOR THIS PROBLEM. THEIR INSTRUCTIONS DID NOT FIX THE PROBLEM. THERE IS NO RECALL FOR THIS, WHY I DON NOT KNOW. THE WATER CREATES A TERRIBLE SMELL, FOGS UP THE WINDOWS ON THE INSIDE, CREATES ICE ON THE INSIDE OF THE WINDOWS DURING THE WINTER, CAN CREATE MOLD THROUGHOUT THE CARPETING AND SEATS AND IS JUST A COMPLETE PAIN IN THE ASS TO KEEP DEALING WITH THIS. WHY HAS THERE BEEN NO RECALL ON THIS ISSUE? MANY, MANY, MANY COMPLAINTS ARE OUT THERE ON THIS PROBLEM WITH NO COVERAGE FROM GM. THIS IS NOT AN OWNER CAUSE. IT IS A MANUFACTURING CAUSE. OWNERS OF THE EQUINOX NEED A RECALL INORDER TO TAKE CARE OF THIS WITHOUT PAYMENTS FROM THE CUSTOMER. CHECK IT OUT AND SEE HOW BIG THIS PROBLEM IS. THIS IS A PROBLEM WITH VARIOUS GM VEHICLES AND YEARS. *TR
Fuel/propulsion system, Dec 12, 2012
2007 CHEVROLET EQUINOX REGISTERED IN AZ, CA, NV ARE AFFECTED BY RECALL BECAUSE THEY MAY LEAK GAS FROM FUEL PUMP MODULE. I OWN THE SAME MAKE, MODEL, AND YEAR VEHICLE WITH A LEAKING FUEL PUMP ASSEMBLY BUT BECAUSE MY VEHICLE WAS NOT REGISTERED IN ONE OF THE THREE STATES ITS NOT AFFECTED. I FIND IT HARD TO BELIEVE ITS A COINCIDENCE MY VEHICLE HAS THE SAME PROBLEM. I'D LIKE SOMEONE TO EVALUATE IF THIS PROBLEM EXISTS IN ALL EQUINOX VEHICLES. *TR
Fuel/propulsion system, Dec 7, 2012
I STARTED SMELLING GAS WHEN I STOPPED THE CAR. THERE WAS A GAS LEAK. I TOOK IT TO THE GARAGE AND THEY TOLD ME THAT IT COULD HAVE SET THE WHOLE CAR ON FIRE, DUE TO THE LEAK AND TRAIL OF GAS GOING UP INTO THE CAR. IF I HAD BEEN ON THE HIGHWAY AND A SPARK HAD HIT THE GAS LEAK, WE COULD HAVE BEEN SET ON FIRE. I CALLED THE CHEVROLET COMPANY AND THEY SAID THAT IF I DIDN'T HAVE MY CAR REGISTERED IN A CERTAIN STATE THAT THE RECALL THEY HAD IN PLACE WOULD NOT AFFECT MY CAR. IF IT IS A FAULTY PART, WHY DOES IT MATTER WHERE THE CAR IS REGISTERED, IF THERE IS A RECALL ON THE VEHICLE, THERE IS A RECALL ON THE VEHICLE. *TR
Fuel/propulsion system, Dec 6, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, SHE SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 159,000.
Fuel/propulsion system, Nov 30, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THE PLASTIC SUPPLY RETURN PORT CRACKED ON THE FUEL PUMP CAUSING A LEAK. THE CONTACT WAS INFORMED ABOUT RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE AS HE LIVED IN NORTH CAROLINA WHICH WAS DEEMED BY THE MANUFACTURER AS A STATE THAT DID NOT HAVE A HOT CLIMATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
Fuel system, Gasoline, Fuel/propulsion system, Nov 28, 2012
BEGAN SMELLING STRONG FUEL SMELL ON PASSENGER SIDE OF VEHICLE. TOOK VEHICLE IN FOR SERVICE AND WAS INFORMED THE FUEL FEED LINE WAS CRACKED AND HAD CAUSED A FUEL LEAK. FUEL PUMP ASSEMBLY HAD TO BE REPLACED. *TR CHEVROLET EQUINOX 2007 MODELS HAVE A CURRENT RECALL (ID 12V459000) THAT WAS ISSUED IN SEPTEMBER 2012 FOR THIS EXACT ISSUE; HOWEVER THE RECALL DOESN'T INCLUDE GEORGIA. THE MANUFACTURER WOULD NOT COVER THE COST OF THIS REPAIR UNDER THE RECALL EVEN THOUGH THEY CONFIRMED THAT IT WAS THE SAME ISSUE. THIS IS A SAFETY CONCERN AND THE RECALL SHOULD BE EXPANDED TO ALL STATES. THIS IS A COSTLY REPAIR AND SHOULD BE COVERED SINCE IT IS AN OBVIOUS DEFECT THAT THEY HAVE ALREADY CLAIMED RESPONSIBILITY FOR IN OTHER STATES.
Fuel/propulsion system, Nov 28, 2012
AS DOCUMENTED IN THE FOLLOWING FORMAL - CURRENT NOTICES, 2007 EQUINOX HAS A SERIOUS FUEL LEAK PROBLEM FROM THE FUEL PUMP, WHICH, AS GM NOTES, MAY CAUSE A FIRE IF IGNITION SOURCE IS PRESENT. // GM - CHEVY - RECALL ID# 93254 // // GM - CHEVY - SERVICE BULLETIN # 12190 // // NHTSA CAMPAIGN ID NUMBER: 12V459000 // THE PROBLEM IS, THEY ARE NOT COVERING ALL VEHICLES. MY 2007 CHEVY EQUINOX IS LEAKING FUEL FROM THE FUEL PUMP - BUT GM/CHEVY IS NOT REPLACING, AS MY VIN IS NOT COVERED. THIS IS OBVIOUSLY A VERY SERIOUS PROBLEM THAT WE'RE REQUESTING BE FURTHER INVESTIGATED BEFORE A SERIOUS INJURIES OCCUR. THANK YOU FOR LOOKING INTO THIS IMMEDIATELY. *TR
Engine and engine cooling, Fuel system, Gasoline, Nov 19, 2012
2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP LEAK RECALL. *SMD THE CONSUMER STATED AFTER DISCOVERING THE FUEL PUMP WAS RECALLED, SHE CALLED GMC, BUT WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS NOT SATISFIED WITH THE RESPONSE, AS THE FUEL PUMP WAS REPLACED ON AUGUST 23, 2012 FOR A SERIOUS FUEL LEAK. EARLIER IN THE YEAR, THE EVAP PURGE VALVE/EMISSION SYSTEM AND FUEL CAP WERE REPLACED. *JB THE CONSUMER HAS SINCE RECEIVED A LETTER FROM GM, WHICH STATED HER VEHICLE IS NOW INCLUDED IN THE RECALL. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 02/13/13
Fuel/propulsion system, Nov 19, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE SMELLED GASOLINE BEING EMITTED FROM THE VEHICLE WHILE IT WAS PARKED. THE CONTACT INSPECTED AND DISCOVERED A GASOLINE FUEL LEAKAGE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 64,000.
Fuel/propulsion system, Nov 15, 2012
AS I WAS BACKING OUT THE DRIVEWAY I CAN SMELL GAS BEFORE I COULD TAKE OFF I SAW A HUGE LINE OF GAS MY HUSBAND THEN CHECKED IT AND THERE WAS A CRACK/LEAK JUST EARLIER TODAY I CHECKED ONLINE AND COME TO FIND OUT THEREOUT THERE IS A RECALL ON THE FUEL PUMP BUT MY VIN NUMBER IS NOT ONE OF THEM I FIND THIS VERY UNFAIR I AM A MOTHER OF 3 AND I WANT MY CAR FIXED PLEASE FUEL PUMPS ARE EXPENSIVE. *TR
Fuel system, Gasoline, Nov 15, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE ODOR OF GASOLINE BEING EMITTED FROM THE VEHICLE. THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED A T THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 112,227 AND THE CURRENT MILEAGE WAS 117,085. UPDATED 12/19/12 *CN
Steering, Nov 14, 2012
FIRST OFF, I LOVE MY VEHICLE. I BOUGHT IT USED 1/11, HAVE HAD IT LESS THAN 2 YEARS. I'VE ALREADY HAD TO HAVE A COMPLETE TRANSMISSION REPLACEMENT EARLIER THIS YEAR, AND NOW THIS. UPON PURCHASE, MILEAGE WAS 85K. MILEAGE IS CURRENTLY APPROX 94K. THEREFORE, THESE DAMAGES ARE NOT BY FAULT OF HEAVY DRIVING, ETC... ON FRIDAY, 11/9/12, I DROVE ABOUT 5 MILES FROM MY HOME TO TAKE MY SON TO A JOB INTERVIEW IN A MALL PLAZA. I PULLED INTO A PARKING SPOT, TURNED THE CAR OFF AND WAITED WHILE HE WENT INSIDE. APPROX 20 MINS LATER HE CAME OUT. I STARTED THE VEHICLE AND PULLED OUT OF THE PARKING SPOT. AS I WAS LEAVING THE MALL PARKING AREA, DRIVING THROUGH THE LOT, ALL OF A SUDDEN I HAD NO CONTROL OF THE STEERING. IT "FROZE UP" AND WOULDN'T STEER. LUCKILY, I WAS ABLE TO BRAKE AND NOT CRASH INTO ANY CARS AROUND ME. I WAS HORRIFIED! THIS HAS NEVER HAPPENED TO ME BEFORE WITH ANY OTHER VEHICLE, EVER! AFTER I REALIZED IT WAS A STEERING ISSUE AND NOTHING INVOLVING THE ENGINE, ETC.. I WAS ABLE TO PULL INTO ANOTHER PARKING SPACE(BARELY ABLE TO STEER)TO SIT SAFELY AND WAIT FOR HELP. I FIRST CALLED A FRIEND TO BRING ME POWER STEERING FLUID, THINKING THAT WAS THE ISSUE. BUT, UPON WAITING FOR THEM TO ARRIVE I RESEARCHED AND SAW OTHER COMPLAINTS THAT IT DOES NOT TAKE FLUID, INSTEAD THERE IS A "STEERING MOTOR". I THEN CALLED AAA, NOT KNOWING HOW SAFE/UNSAFE IT WAS FOR ME TO CHANCE DRIVING HOME. I HAD AAA TOW MY VEHICLE TO MY HOME. MY VEHICLE HAS BEEN SITTING IN MY DRIVEWAY SINCE THEN. I AM A SINGLE PARENT AND IT'S HARD ENOUGH FINANCIALLY TRYING TO MAKE IT DAY TO DAY, LET ALONE ENDURING UNNECESSARY CAR REPAIRS BACK TO BACK ON A VEHICLE I PURCHASED DUE TO THE UPSTANDING REPUTATION OF CHEVY CARS. I AM APPALLED THAT THERE IS NO RECALL FOR THIS APPARENT DEFECT AND NO CARE FROM CHEVY FOR SAFETY OF ITS DRIVERS/OWNERS! I AM EXTREMELY DISAPPOINTED AND WANT SOMETHING DONE. ASAP. *TR
Fuel system, Gasoline, Nov 14, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WAS A FRACTURE IN THE FUEL PUMP MODULE, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,400. ..UPDATED 12/05/12 *BF UPDATED 12/07/2012 *JS STATUS UPDATE 01/24/13
Steering, Nov 13, 2012
THE SECOND DAY WE OWNED THE CAR, I STARTED IT, PUT IT IN DRIVE AND HAD NO POWER STEERING. THE CAR DEALERSHIP SAID THAT NOTHING SHOWED UP ON THE CAR'S COMPUTER. IT HAS HAPPENED INTERMITTENTLY FOR 6 YEARS. WHEN IT HAPPENS, I SHUT THE CAR OFF AND RE-START IT AND THE POWER STEERING WORKS. *TR
Fuel system, Gasoline, Nov 11, 2012
I HAD BEEN SMELLING A STRONG ODOR OF GAS SO I TOOK IT TO MY MECHANIC TO HAVE A DIAGNOSIS OF THE PROBLEM, HE SAID THAT THERE WAS A LEAK IN THE TOP OF THE GAS TANK AND I SHOULD GET A HOLD OF GM TO SEE WHAT TYPE OF RECALL THERE WAS ON THIS PROBLEM. SO WHEN I GOT HOME I CHECKED ON LINE AND FOUND THERE WAS A RECALL #12V45900, SO I GOT A HOLD OF GM AND TALKED TO CUSTOMER REP. [XXX] TELLING HER THE PROBLEM I WAS HAVING SHE SAID THAT SHE WOULD HAVE TO HAVE ANOTHER PERSON CONTACT ME , SO [XXX] CALLED ME , I AGAIN TOLD HER THE PROBLEM AND SHE SAID I WOULD HAVE TO TAKE IT TO A CHEVROLET DEALERSHIP FOR A DIAGNOSIS, I TOLD HERE I HAD ALREADY HAD ONE DONE BUT SHE SAID I HAD TO HAVE ONE DONE AT THE DEALERSHIP , SO WITH HER ON THE LINE SHE CALLED RELIABLE CHEVROLET AND WE SET ME A APPOINTMENT FOR OCTOBER 17TH @ 8AM. SO ON OCTOBER 17TH I TOOK MY EQUINOX TO THE DEALERSHIP AND THEY RAN THERE DIAGNOSIS AND TOLD ME THE SAME THING I HAD ALREADY TOLD THEM,ALSO CHARGING ME $98.55 FOR THAT INFORMATION,THEY ALSO TOLD ME THEY WOULD NEED TO REMOVE THE GAS TANK TO CHECK FURTHER AND THAT WOULD TAKE ABOUT 4 HRS @ $98.55 PER HR, I TOLD THEM I COULD NOT AFFORD TO HAVE THAT DONE AND I WOULD CONTACT GM AS SOON AS I GOT HOME, THEY ALSO SAID I SHOULDN'T BE DRIVING IT CAUSE IT WAS DANGEROUS . [XXX] CONTACTED ME BACK THE NEXT DAY AND SAID THERE WAS NOTHING GM COULD DO FOR ME EVEN THOUGH THEY KNOW THERE IS A PROBLEM BUT BECAUSE THE RECALL HAS NOT BEEN PUBLISHED THEY CANT HELP ME. SHE ALSO TOLD ME I COULD HAVE IT REPAIRED MYSELF AND WHEN THEY PUBLISHED THE RECALL I COULD GET REIMBURSED. I TOLD HER I WORK A MINIMUM WAGE JOB AND COULD NOT AFFORD THAT. I AGAIN ASK HER IF THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT AND AGAIN SHE SAID THAT THE RECALL HAS NOT BEEN PUBLISHED AND THERE WAS NOTHING THEY WOULD DO FOR ME. ALL I AM ASKING IS TO GET MY EQUINOX FIXED AND NO LONGER HAVE A GAS SMELL. *TR
Fuel/propulsion system, Nov 11, 2012
FUEL PUMP LEAKING, STRONG SMELL OF GAS, TOOK VEHICLE TO DEALERSHIP, FUEL PUMP REPLACED. AFTER THE FACT A RECALL WAS MADE FROM GM ABOUT FUEL PUMPS ON MY EXACT VEHICLE. I DIDN'T QUALIFY DUE TO RECALL IS VIN SPECIFIC. THERE MAY BE MORE VEHICLES OUT THERE LIKE MINE THAT FIT WITHIN RECALL GUIDELINES WITH THE EXCEPTION OF THE VIN NOT INCLUDED ON THEIR RECALL LIST. GM MAY NEED TO EXPAND THEIR RECALL TO INCLUDE MORE VIN'S. *TR
Fuel/propulsion system, Nov 8, 2012
PLASTIC PART ON FUEL PUMP MODULE CRACKED CAUSING FUEL LEAK. *TR
Fuel/propulsion system, Nov 7, 2012
I SMELL A STRONG GAS SMELL...THERE IS A PUDDLE OF GAS UNDERTANK IN DRIVEWAY...I HAD IT LOOKED AT,AND IT'S THE HOSE AT THE TOP OF THE FUEL PUMP...IT'S CRACKED...CAN'T AFFORD TO FIX IT....ABOUT 1200.00...IT'S THE ONLY VEHICLE I HAVE...CALLED GM BUT NO HELP....IT'S NOT A RECALL,AND NOT GOING TO BE ONE....SO WHAT DO I DO? *TR