2007 Chevrolet Equinox
Problems, recalls and owner-reported issues
Fuel/propulsion system is the leading concern among 685 owner complaints filed for this model year. This is the 6th highest complaint count among 21 Equinox model years with reports.
Of the 2007 reports, 11 involved a crash and 6 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpSep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Fuel leakage in the presence of an ignition source may result in a fire.
GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V459000 on NHTSA.gov
Air bagsNov 7, 2007
CERTAIN PASSENGER VEHICLES NOT EQUIPPED WITH OPTIONAL ROOF RAIL AIRBAGS OR OPTIONAL SUNROOF FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201,"OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING NHTSA IMPACT TESTS, THE INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD REQUIREMENTS.
THE RESULTS OF THIS TEST INDICATED A POSSIBILITY OF AN INCREASED RISK OF HEAD INJURY IN A CRASH.
DEALERS WILL INSTALL AN ENERGY ABSORBING FOAM PIECE TO EACH OF THE A-PILLAR TRIM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON MAY 8, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V520000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveAug 7, 2007
CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." IN THESE VEHICLES, THE RIGHT FRONT PASSENGER SEAT IS BUILT WITH A PASSENGER SENSING SYSTEM. WHEN TESTED WITH A REPRESENTATIVE UNRESTRAINED SMALL ADULT, THE SYSTEM IS REQUIRED TO TURN THE RIGHT FRONT PASSENGER'S FRONTAL AIRBAG ON. AN ERROR IN THE SEAT SENSOR CALIBRATION CAN CAUSE IT TO FAIL THIS TEST. IN ADDITION, THIS CONDITION CAN PREVENT THE AIRBAG FROM TURNING OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD.
WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS.
DEALERS WILL REPROGRAM THE SEAT'S ELECTRONIC CONTROL UNIT. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V344000 on NHTSA.gov
Visibility, windshieldJun 13, 2007
CERTAIN VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." AN INCORRECT PRIMER MAY HAVE BEEN USED WHEN INSTALLING THE WINDSHIELD. THE SAME PRIMER MAY HAVE ALSO BEEN APPLIED TO THE LIFTGATE GLASS AND THE SIDE STATIONARY GLASS.
IN THE EVENT OF A CRASH, THE WINDSHIELD MAY NOT BE RETAINED TO THE EXTENT REQUIRED BY THE STANDARD, INCREASING THE RISK OF PERSONAL INJURIES TO THE VEHICLE OCCUPANTS.
DEALERS WILL REPLACE THE WINDSHIELD, THE LIFTGATE GLASS, AND THE SIDE STATIONARY GLASS. THE RECALL BEGAN ON JUNE 14, 2007. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Campaign 07V242000 on NHTSA.gov
Representative owner complaints
685 reports, newest first.
Fuel/propulsion system, Nov 5, 2012
I STARTED NOTICING A VERY STRONG GASOLINE ODOR INSIDE AND OUTSIDE MY CAR. EVEN AFTER THE CAR HAD BEEN SITTING IN MY DRIVEWAY OVERNIGHT, I COULD STILL SMELL GASOLINE OUTSIDE NEAR THE BACK OF THE CAR. I RESEARCHED THE SYMPTOMS ONLINE, AND DISCOVERED THAT GM HAS ISSUED A RECALL FOR THE SAME EXACT MODEL OF CAR WITH THE SAME EXACT SYMPTOMS. THE RECALL IS FOR REPLACEMENT OF THE FUEL PUMP. HOWEVER, THE RECALL IS ONLY BEING ISSUED IN A FEW STATES, NOT INCLUDING PENNSYLVANIA, WHERE I LIVE. I CONTACTED GM ABOUT THE PROBLEM, AND WAS TOLD THAT THERE IS A RECALL FOR THIS PROBLEM, BUT MY VIN IS NOT INCLUDED IN THE RECALL, AND MY WARRANTY IS EXPIRED. GM SUGGESTED I TAKE THE CAR TO A GM DEALERSHIP FOR A DIAGNOSIS OF THE PROBLEM. THE DEALERSHIP STATED THAT THERE WAS A PROBLEM WITH THE FUEL PUMP AND IT NEEDS TO BE REPLACED. THE DEALERSHIP ALSO STATED THAT THEY DISCUSSED THE PROBLEM WITH GM AND THEY OFFERED TO SPLIT THE COST 50/50 WITH ME. WITH THE 50% DISCOUNT, THE COST TO ME IS STILL NEARLY $500.00. THIS RESOLUTION IS UNACCEPTABLE TO ME. IF GM KNOWS THERE IS A MANUFACTURING PROBLEM WITH THE FUEL PUMP IN THEIR CARS, THEN THE RECALL SHOULD COVER THE ENTIRE COUNTRY, NOT JUST SPECIFIC AREAS. *TR
Fuel system, Gasoline, Nov 5, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT HE NOTICED THE SMELL OF GASOLINE FUEL WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY. UPON FURTHER INSPECTION, HE DISCOVERED THAT GASOLINE FUEL WAS LEAKING DOWN THE SIDE OF THE FUEL TANK. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,400. UPDATED 12/14/12*LJ
Structure, Oct 31, 2012
THE CAR LEAKS WITH WATER WHEN RAIN DUE TO IMPROPER SEALING AROUND ROOF OF CAR ON DRIVER AND PASSENGER SIDE DOOR OF THE VEHICLE. VEHICLE FLOODS WITH WATER WHEN RAINING OR GOING THROUGH CAR WASH. WATER RUNS DOWN THROUGH MOLDEN OF DOORS ONTO FLOOR UNDERNEATH BRAKE PEDAL AND GAS PEDAL. *TR
Fuel system, Gasoline, Fuel/propulsion system, Oct 30, 2012
STARTED SMELLING GAS IN THE GARAGE, THOUGH IT WAS LAWN MOWER, REMOVED IT, STILL SMELLED, PROGRESSIVELY GOT WORSE, SMELLED AROUND GAS TANK, AND CAUSED ME HEADACHES AND STARTED COMING INTO THE HOUSE. CAR ALSO STARTED HAVING PROBLEMS TURNING OVER (PROBABLY DUE TO GAS NOT GETTING TO ENGINE SO WELL). STARTED PARKING OUTSIDE AND CHECKING YOUR SITE FOR RECALL SINCE I HEARD ONE WAS OUT THERE FOR 2007 EQUINOX, BUT IT ENDED UP MY VIN # AND STATE ARE NOT INCLUDED. I CONTACTED GM AND THEY SET UP APPT. ON 10/29/12 TO EVALUATE AND I TOOK IT IN TO FIND OUT IT WAS THE EXACT ISSUE ON NHTSA CAMP. #12V459000 LISTED ON THIS SITE - WHICH WAS A CRACKED FUEL PUMP MODULE. GM CONTACTED LOCAL CHEVY DEALER FARRELL CHEVEROLET AND THEY WORKED OUT A 50% DISCOUNT ON THE REPAIR. I TOLD THE LADY AT GM THAT I WOULD ALSO ISSUE THIS COMPLAINT SO THAT ALL EQUINOX VEHICLES IN 2007 MIGHT GET INCLUDED IN THIS RECALL, SINCE I AM NOT THE ONLY ONE HAVING THIS PROBLEM AND POSSIBLY I COULD GET THE REST OF MY CHARGES RETURNED IF INCLUDED. THIS IS DEFINITELY A SAFETY ISSUE AND COULD HAVE TURNED OUT WORSE IF MY HOUSE BURNED DOWN OR SOMETHING. *TR
Electrical system, Oct 29, 2012
WHEN YOU TURN OFF CAR AND GO TO REMOVE THE KEYS THEY ARE STUCK IN THE IGNITION. YOU HAVE TO START THE CAR AGAIN AND USUALLY MOVE IT BEFORE YOU CAN REMOVE THE KEYS AND EVEN THEN IT USUALLY TAKES SEVERAL ATTEMPTS. THIS HAPPENS ABOUT ONE OUT OF EVERY FOUR TIMES I DRIVE THE CAR. *TR
Fuel/propulsion system, Oct 24, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE NEEDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CONTACTED THE DEALER HOWEVER, THE DEALER WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Fuel/propulsion system, Oct 22, 2012
IT IS A RECALL ON 2007 CHEVY EQUINOX FOR THE FUEL TANK LEAKING. I CALLED THE GM DEALERSHIP AND THEY ACT LIKE THEY HAVE NO IDEA WHAT I AM TALKING ABOUT. *TR
Fuel/propulsion system, Oct 22, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF GASOLINE INSIDE THE VEHICLE. THE CONTACT PURCHASED A NEW FUEL PUMP FROM AN INDEPENDENT MECHANIC AND REPLACED IT INDEPENDENTLY. SEVERAL MONTHS LATER, HE WAS ALERTED TO THE RECALL FOR NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CALLED THE MANUFACTURER BUT THEY OFFERED NO ASSISTANCE, AS HE DID NOT RESIDE IN ONE OF THE STATES LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,000.
Fuel/propulsion system, Oct 22, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE ODOR WAS SO SEVERE THAT IT WOULD CAUSE THE CONTACT TO BECOME NAUSEOUS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS REPAIRED FOR THE MODULE KIT AND THE GASKET FOR THE FUEL TANK. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,506. THE CURRENT MILEAGE WAS APPROXIMATELY 95,256.
Fuel system, Gasoline, Oct 22, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE CONTACT LATER DISCOVERED THAT THE FUEL PUMP MODULE WAS LEAKING. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE IS 100,400 UPDATED 12/7/12 *CN UPDATED 12/17/12
Fuel/propulsion system, Oct 22, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A FUEL LEAK AND THE FUEL TANK NEEDED TO BE REMOVED IN ORDER TO DIAGNOSE THE FAILURE. AFTER INSPECTING THE FUEL TANK THE TECHNICIAN DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Fuel/propulsion system, Oct 18, 2012
I HAVE NOTICED THAT FINALLY THERE IS A RECALL . I AM SADDENED TO SEE THAT UNFORTUNATELY THIS RECALL IS NOT INCLUDED IN FLORIDA. I JUST NEVER KNEW THAT A BIG COMPANY WOULD NOT CARE FOR THE SAFETY OF THE DRIVERS AND PASSENGERS! I DO NOT HAVE THE MONEY TO FIX IT, AND I AM SCARED THAT SOMETHING BAD WILL HAPPEN WHILE I AM DRIVING IT IN WITH CHILDREN. I DON'T UNDERSTAND WHY MY CAR IS NOT BEING RECALLED. I FEEL IT IS UNFAIR TO ONLY RECALL CERTAIN STATES WHEN THERE ARE OTHERS LIKE ME IN FLORIDA WITH THIS SERIOUS PROBLEM. THIS PROBLEM IS VERY SERIOUS, IT LEAKS GASOLINE!!!.PEOPLES LIVES ARE AT RISK! WILL GM CARE WHEN SOMEONE DIES HERE IN FLORIDA!. WHEN I HEARD ABOUT THE RECALL I WAS SO HAPPY, THEN CALLED GM, ONLY TO BE TOLD I AM NOT IN THE STATE FOR THE RECALL, WHICH IS SO UNFAIR!!!!!!. I WAS ALSO TOLD IF I FELT IT WAS SERIOUS, AND SCARED THAT I SHOULD GET IT FIXED AND THAT THEY WOULD REIMBURSE ME IF THE RECALL EVENTUALLY AFFECTS MY VEHICLE. I JUST FELT THE SAME COLD SHOULDER I RECEIVED WHEN I COMPLAINED TO GM ABOUT MY PASSENGER AIRBAG! . IF SOMETHING HAPPENS BECAUSE OF THIS IT WOULD BE PRETTY SAD THAT THEY COULD HAVE HELPED PEOPLE LIKE ME AND MY FAMILY. I FEEL LIKE I NEED TO LET YOU KNOW THIS IS SO SERIOUS. I DON'T WANT TO HAVE TO HIRE A LAWYER, CALL THE NEWS, JUST FOR GM TO DO WHAT IS THE RIGHT THING TO DO FOR OTHER STATES, LIKE FLORIDA! I PRAY NOTHING BAD HAPPENS AND THAT IT SHOULD NOT BE ONLY A FEW STATES, IT SHOULD BE THE ALL VEHICLES WITH THE PROBLEM FOR THE RECALL, AND FLORIDA IS A VERY WARM STATE. PLEASE THANK YOU FOR LISTENING AND I DO HOPE THAT ALL THE OTHER PEOPLE LIKE MYSELF GET THIS PROBLEM RESOLVED FROM GM, FOR THE SAFETY OF US AND ALL OTHER DRIVERS IN CASE OF A SERIOUS ACCIDENT! THEY SHOULD NOT WAIT FOR US IN FLORIDA BEFORE ITS TO LATE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Oct 18, 2012
I STARTED SMELL FUEL AND AROUND 10/04/2012 I NOTICE IT WAS LEAKING FUEL AROUND THE FUEL TANK. *TR
Fuel/propulsion system, Oct 17, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE IT WAS FOUND THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND NOTIFIED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Fuel/propulsion system, Oct 16, 2012
HAVE A 2007 EQUINOX WITH FUEL LEAK AT TOP OF FUEL TANK. DEALER SAYS SAME ISSUE AS THE ONES WITH THE RECALL NOTICE, YET MY VEHICLE IS NOT ON THE LIST. DEALER SAYS $1300 TO REPAIR UNLESS I RECEIVE RECALL NOTICE, BUT IT PROBABLY WOULD NOT HAPPEN. DEALER ALSO STATED HAVE SEEN SEVERAL VEHICLES WITH SAME ISSUE AND NOT ON RECALL LIST. IF SO MANY VEHICLES HAVE SAME DEFECT, THEN WHY ARE THEY NOT ALL BEING RECALLED? DOES THERE HAVE TO BE A FIRE OR EXPLOSION OR FATALITY BEFORE SOMETHING GENERAL MOTORS DOES SOMETHING? *TR
Fuel system, Gasoline, Oct 16, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED SHE SMELLED GASOLINE NEAR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 80,000. .....UPDATED 01/14/13 *BF UPDATED 1/15/2013 *JS
Fuel/propulsion system, Oct 14, 2012
GAS LEAKING FROM FUEL LINES. FUEL LINE AND FUEL PUMP COME TOGETHER SO I HAD TO REPLACE THE COMPLETE FUEL PUMP AT THE COST OF $961.58 SOME OF THE 2007 CHEVY EQUINOX ARE UNDER RECALL FOR FUEL LINE LEAKAGE, BUT NOT THIS ONE ACCORDING TO GM. . I WAS WONDERING WHY. *TR
Fuel/propulsion system, Oct 12, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A STRONG FUEL SMELL AROUND THE EXTERIOR OF THE VEHICLE. ADDITIONALLY, THE FUEL GAUGE STOPPED FUNCTIONING AND WOULD NOT PROVIDE A CORRECT READING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE TECHNICIAN STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Visibility, Oct 12, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THE HEATER ACTUATOR FAILED. THE CONTACT STATED THERE WAS NO HEAT COMING THROUGH THE VENTS IN HER VEHICLE. THE DEALER WAS NOTIFIED WHO STATED THE HEATER ACTUATOR NEEDED TO BE REPLACE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
Fuel/propulsion system, Oct 10, 2012
OUR 2007 CHEVY EQUINOX DEVELOPED A FUEL LEAK FROM THE FUEL PUMP CAUSING A STRONG ODOR OF GASOLINE WHEN DRIVING AND WHEN PARKED. WE HEARD ON THE NEWS THAT THERE WAS A RECALL ON 2007 EQUINOX FOR DEFECTIVE FUEL PUMPS THAT LEAKED. WE CONTACTED GENERAL MOTORS AND THEY INFORMED US THAT OUR VEHICLE WAS NOT PART OF THE RECALL. WE PAID FOR THE REPAIRS OURSELVES. IS THERE ANY WAY THAT WE CAN BE REIMBURSED FOR THE REPAIR COSTS? WE CURRENTLY HAVE THE DEFECTIVE FUEL PUMP. *TR
Fuel/propulsion system, Oct 9, 2012
SMELL A GASOLINE FROM THE THANK. I WENT TO THE DEALER THEY TELL ME THE FUEL PUMP HAS DAMAGE, I HAVE TO REPLACE, I BOUGHT A NEW. DO YOU THINK CAN BE RETURN THE MONEY? *TR
Electrical system, Oct 9, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE STOPPED THE BATTERY LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE TCM FUSE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 76,176.
Fuel/propulsion system, Oct 8, 2012
I PURCHASED THE VEHICLE ON 8/26/11 AT GREENWAY CHEVROLET IN ORLANDO, FLORIDA AT 87K MILEAGE. I SMELL GAS COMING FROM THE REAR RIGHT WHEEL AREA AND TOOK THE VEHICLE TO DAVID MAUS IN SANFORD, FLORIDA ON 5/1/12 TOLD THEM TO CHECK VEHICLE FOR THE SMELL AND TO GET AN OIL CHANGE AND TIRE ROTATION. AT THAT TIME THE VEHICLE MILEAGE IS 99883. THEY SAID THAT THEY DIDN'T SEE ANYTHING WRONG TO MAKE THE GAS SMELL. SO I CONTINUED TO DRIVE THE VEHICLE WHEN THE SCENT GOT STRONGER AND STRONGER THEN I WITNESS GAS VISIBLE LEAKING SO I TOOK THE VEHICLE BACK TO DAVID MAUS IN SANFORD FOR REPAIR. THEY THEN CONFIRMED THE FUEL PUMP LEAK.SO I HAD TO REPLACE IT. I ALSO CONTACT GENERAL MOTORS FOR THE FIRST TIME TO ADVISED OF THE FUEL PUMP MALFUNCTION, AND THEY ADVISED THAT THERE IS NOTHING THEY CAN DO AND ITS CONSIDERED WEAR AND TEAR AND NOT A MANUFACTURER DEFECT. NOW THERE IS A RECALL ON CERTAIN CHEVROLET EQUINOX FUEL PUMP SO I CONTACT GENERAL MOTORS FOR THE SECOND TIME AND THEY ADVISED THAT MY VEHICLE/VIN WAS NOT INCLUDED ON THE RECALL. I ALSO OPEN A CLAIM WITH THE BBB (BETTER BUSINESS BUREAU) WHICH CONTACT GM ONCE MORE AND THEY CALL ME AND ADVISED THAT I WOULD NOT QUALIFY FOR ANY REIMBURSEMENT, NOT EVEN UNDER THE POWER TRAIN WARRANTY. I FEEL THAT THE RECALL ON THE FUEL PUMP LEAK SHOULD INCLUDE MY VIN# [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Oct 5, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) HOWEVER, HE WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Fuel/propulsion system, Oct 5, 2012
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT NOTICED A FUEL LEAK FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.