2010 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 784 owner complaints filed for this model year. This is the highest complaint count among 21 Equinox model years with reports.
Of the 2010 reports, 15 involved a crash and 9 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 23, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V489000 on NHTSA.gov
Representative owner complaints
784 reports, newest first.
Engine, Jun 18, 2012
LOUD NOISE COMING FROM ENGINE. SOUNDS LIKE LOOSE VALVE TRAIN.WHILE ACCELERATING AT LOWER SPEEDS NOISE BECOMES LOUDER. TRIED HIGHER OCTANE FUEL BUT THAT WAS NO HELP. *TR
Power train, Jun 14, 2012
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A SUDDEN MOVEMENT AND PULLED WHEN SHIFTED. THE CONTACT PARKED THE VEHICLE AND CONTINUED DRIVING, AND THE FAILURE WAS RESOLVED. THE CONTACT STATED THAT THE FAILURE WAS NOT PRESENT IF THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED A DATA RECORDER, BUT NO FAILURES COULD BE DETERMINED. THE FAILURE RECURRED AND THE TACHOMETER SHIFTED BETWEEN HIGH AND LOW RPMS SPORADICALLY. THE CONTACT AS WELL EXPERIENCED NO MOBILITY WHEN TRYING TO CHANGE GEARS FROM PARK TO REVERSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE CURRENT MILEAGE WAS 22,503. THE FAILURE MILEAGE WAS 3,200.
Power train, Engine, Jun 11, 2012
HAVE OWNED MY CAR NOW FOR 6 MONTHS AND NOTHING BUT ISSUES. IT SEES THE DEALER MORE THEN I CAN ENJOY IT. IF ONE MORE UPDATE IS DONE AND I AM TOLD THE PROBLEM IS FIX AND REALLY IT ISN'T THEN MY FRUSTRATION WILL CONTINUE. FROM THE OIL LEAK, TRANSMISSION DECLINE ROUGH, ENGINE NOISE,KEY GETS STUCK IN IGNITION, FUEL GAGE AND STARTING ISSUES I WISH I COULD GET RID OF THIS CAR AND NEVER BUY CHEVY AGAIN. IF I HAD NOT SOLD MY OTHER CAR I WOULD PUT THIS UP FOR SALE AND WALK AWAY. THERE HAS TO BE SOMETHING TO FIX THESE ISSUES AS THIS WAS NOT A CHEAP CAR. IT ONLY HAS 52 THOUS MILES AND I WILL GO BACK TO MAZDA WHERE MY SUV WENT TO 285 THOUS WITH NORMAL MAINTENANCE NOT MAJOR ISSUES OR MY TAHOE THAT I SOLD AT 189 THOUS AND NO PROBLEMS. I WISH I HAD PURCHASED ANOTHER MAZDA AT THIS POINT. HOW DO WE GET THIS PROBLEMS RESOLVED ONCE AND FOR ALL? THIS IS CRAZY!I AM NOT SURE IF A LAWYER IS THE ANSWER BUT I WOULD HOPE THAT ITS NOT. I AM SICK OF GETTING RENALS, BEING LATE TO WORK TO DROP IT OFF AND SHUTTLE. I BOUGHT THIS TO HAVE A CAR TO DRIVE NOT TO TAKE TO THE DEALER OVER AND OVER. THE ENGINE SEAL WAS ALREADY REPLACED AND THE PROBLEMS ARE WORSE OR NOT BETTER AT ALL. SEEMS TO BE KNOWN PROBLEMS WITH 2010 SO WHY IS IT THAT THEY ARE NOT GETTING FIXED ON OUR CARS. I AM HAPPY TO GET MY 27 THOUSAND BACK AND GET A CAR THAT IS NOT A CLUNKER JUNK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Structure, Jun 3, 2012, crash
AS I APPROACHED AN INTERSECTION, I HIT THE REAR END OF A FORD 150 PICK UP TRUCK THAT WAS IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. MY APPROX SPEED WAS 15 MILES PER HOUR. I HAD MY SEATBELT ON, I WAS TAKEN BY AMBULANCE TO THE HOSPITAL - MY EVALUATION REVEALED SPRAIN/STRAIN TO MY NECK, FRACTURED RIGHT ANKLE, AND CHEST WALL DISCOMFORT RELATED TO THE SEAT BELT. THE CAR WAS TOTALED --- THE AIRBAG DID NOT DEPLOY. *TR
Electrical system, Visibility, Equipment, May 18, 2012
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM RE EXPRESSING CONCERNS REGARDING HER 2010 CHEVROLET EQUINOX. *KB THE CONSUMER STATED CONDENSATION FORMED ON THE INSIDE OF THE WINDSHIELD. SHE ALSO STATED THE VEHICLE HAD ELECTRICAL PROBLEMS RIGHT FROM THE BEGINNING, WHERE THE LIGHTING ON THE INSTRUMENT PANEL WOULD DIM AND THEN COME BACK ON.*JB THE CONSUMER STATED WHEN SHE TURNED THE A/C ON, A STRONG ODOR WAS PRESENT. UPDATED 05/22/12
Engine and engine cooling, Fuel system, Gasoline, Apr 13, 2012
BROUGHT VEHICLE INTO FIRST DEALER FOR LOUD ENGINE NOISE AT LOW SPEED (1 TO 10 MPH)06/17/2011. DEALER SAID IT WAS THE FUEL INJECTORS AND SAID THEY WILL INSTALL AN INSULATOR TO QUIET THE NOISE. INSTALLED INSULATOR PROBLEM NOT RESOLVED 7/1/2011. BROUGHT IT TO ANOTHER DEALER FOR THE SAME NOISE. DEALER FOUND NOISE FROM TIMING CHAIN7/26/2012. THEY REPLACED TIMING CHAIN AND TENSIONER8/31/2011. PROBLEM SEEMED TO BE RESOLVED. 8 MONTHS LATER THE NOISE IS BACK. GAS MILEAGE AND POWER HAS DECREASED. DEALER SUGGESTED RUNNING A SOLUTION THROUGH THE ENGINE TO CLEAR OUT CARBON FROM LOW OCTANE GAS. DEALER APPLIED SOLUTION AND TOLD ME TO RUN TWO TANKS OF SUPER UNLEDED TO RESOLVE THE PROBLEM 4/6/2012. NOISE IS STILL THERE AFTER 2 TANKS OF SUPER UNLEADED 4/13/2012. GOING BACK TO THE DEALER IN A WEEK 4/20/2012. CONTACTED GM IN DETROIT TO EXPRESS MY ANGER.4/13/2012..
Engine and engine cooling, Apr 2, 2012
2010 CHEVY EQUINOX KEEPS KNOCKING, DEALER REPLACED TIMING CHAIN TWICE AND THE TIMING CHAIN TENSIONER TWICE AND STILL HAS THE PROBLEM. IT NOW SHUTS OFF WHILE DRIVING AND SHAKES AND MIS-FIRES WHEN COLD IN THE MORNING. DEALER CANT SEEM TO FIND ANYTHING WRONG THEY SAID THE 4-CYL ENGINES ARE PROBLEMATIC AND NOTHING CAN BE DONE. I HAVE CALLED GM AND THEY HAVEN'T OFFERED ME ANYTHING. I HAVE VIDEOS OF THE CAR HAVING PROBLEMS, THEY SAID THAT'S NOT GOOD ENOUGH. *TR
Electrical system, Jan 5, 2012
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, A TRANSPORT MODE WARNING ILLUMINATED ON THE INSTRUMENT PANEL AND ALL OF THE GAUGES STOPPED ILLUMINATING AS A RESULT. AN AUTHORIZED DEALER ADVISED THE CONTACT TO TURN ON THE IGNITION AND HOLD THE KEY IN THAT POSITION FOR APPROXIMATELY TEN SECONDS TO TRY AND ATTEMPT TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 30,000. UPDATED 02/09/12*LJ
Engine and engine cooling, Dec 20, 2011
WHILE DRIVING DOWN I-95S, THE 2010 EQUINOX LOST POWER AND THE STABILITY CONTROL LIGHT ALONG WITH THE CHECK ENGINE LIGHT CAME ON. THE CAR WAS PULLED TO THE SIDE OF THE INTERSTATE AND EVENTUALLY WAS FLAT-BEDDED TO A LOCAL CHEVY DEALER. ONCE THE CAR WAS LOOKED AT BY THE DEALER THEY INFORMED ME THAT THE TIMING CHAIN FAILED AND THE WHOLE MOTOR WOULD NEED REPLACED. *TR
Visibility, Nov 29, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE DEFROSTER WAS NOT CLEARING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY:DEFROSTER/DEFOGGER SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Power train, Nov 28, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER PARKING ON A STEEP INCLINE WITH THE GEAR IN PARK AND THE ENGINE RUNNING, THE VEHICLE STARTED TO ROLL BACKWARD AND ENDED IN A NEIGHBOR'S FRONT YARD WEST OF THE DRIVEWAY. THE VEHICLE WAS NOT DAMAGED BUT AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE WAS DRAGGED BACKWARD AND SUSTAINED INJURY TO THE ARMS AND LEGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 01/18/12*LJ
Engine and engine cooling, Nov 1, 2011
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO ENGINE STALL *TGW
Engine and engine cooling, Power train, Oct 25, 2011
***ATTENTION*** NEW INFO ON HARD SHIFITNG .... LIKE OTHERS WITH A 2010 NOX I HAVE SERIOUS SHIFTING PROBLEMS MOSTLY BETWEEN 3RD AND 4TH GEAR. IT HESITATES AND JERKS HARD INTO GEAR. THIS HAPPENS ABOUT 3 TO 4 TIMES A WEEK WHICH MEANS THE DEALER CAN NEVER DIAGNOSE THE ISSUE. WE EVEN PUT A FAULT RECORDER ON IT SET FOR TRANSMISSION ERRORS WITH NO SUCCESS. WHAT HAPPENED YESTERDAY IS VERY RELEVANT. THE DEALERSHIP CALLED AND SAID A NEW NEW SERVICE BULLETIN WAS JUST ISSUED FOR THE PROBLEM BUT HAD NO FIXES ONLY TO SAY THAT IT WAS WITHIN NORMAL RANGE. ACCORDING TO THE DEALER IT APPEARS THAT THE SHIFTNG POINTS VARY ACCORDING TO DRIVING HABITS AND THIS CHANGES WITH TIME AS THE COMPUTER "LEARNS" YOUR DRIVEN HABITS AND ADJUSTS. THE DEALER RECOMMEND THAT I COME IN EVERY FEW WEEKS AND THEY WOULD RESET THE CODES AND THIS WOULD HELP THE ISSUE BUT NO FIX SINCE THE COMPUTER WOULD AGAIN ADJUST SHIFT POINTS. ANOTHER OPTION WAS TO TRADE UP TO A 6 CYL MODEL ( PLUS $10K) WHICH DOES NOT EXHIBIT THE PROBLEM. THIS IS ALSO A SAFETY ISSUE IF THIS OCCURED WHILE GOING INTO A WET CORNER AND EXPERIENCE A HARD SHIFT CAUSING TIRES TO LOOSE TRACTION. THE TAKE AWAY POINT FROM THIS COMMENT IS THAT GM FINALLY RECOGNIZES A SERIOUS SITUATION, UNFORTUNATELY THAT HAVE NO FIX OTHER THAT BUY A NEW 6 CYL MODEL. CLOSING COMMENT: THE 2010 MODEL HAS CLOSE TO A 100 SERVICE BULLETINS WHILE THE 2011 HAS ONLY ABOUT 10. OBVIOUSLY THE 2010 WAS AN EXPERIMENT (BETA TEST) AND WE HELPED THEM FIX PROBLEMS BY DRIVING AND COMMENTING ON ISSUES. THE 2011 WAS THE RESULT OF MOST OF THE FIXES. *TT
Engine and engine cooling, Oct 6, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 55 MPH WHEN A NOISE WAS A HEARD FROM THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE INTERIOR ENGINE WALLS WERE SCARRED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 46,954 AND THE CURRENT MILEAGE WAS 48,900.
Visibility, Sep 23, 2011
WIPERS STOPPED WORKING SUDDENLY WHILE TRAVELING ON FREEWAY IN HEAVY RAIN. MANAGED TO MOVE TO RIGHT HAND LANE AND EXIT FREEWAY AT THE NEXT EXIT BUT VISIBILITY WAS NEARLY ZERO. I TOOK MY CAR IN FOR SERVICE AND THE DEALER REPLACED THE WIPER TRANSMISSION. ON REVIEW OF THE FAILED PART I COULD SEE THAT ONE OF THE PLASTIC INSERTS ON THE BALL JOINTS HAD FAILED/DEFORMED ALLOWING THE LINKAGE TO SEPARATE. DEALER SUGGESTED THAT THIS MAY HAVE BEEN A RESULT OF WINTER USAGE WHERE THE BLADES WERE FROZEN CAUSING HIGH LOADS ON THE JOINTS. REPAIRED PARTS WERE KEPT BY DEALER AND WERE TO BE RETURNED TO GM FOR WARRANTY REVIEW. *TR
Air bags, Aug 31, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE SIDE AIR BAG DEPLOYED INTERMITTENTLY. THE DEALER REPLACED THE AIR BAG ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,800 AND THE CURRENT MILEAGE WAS 24,805. UPDATED 2/23/12 *CN
Power train, Aug 12, 2011
I HAVE A 2010 CHEVY EQUINOX THAT HAS A HARD SHIFT BETWEEN 31 AND 48 MPH. I HAVE TAKEN IT TO THE DEALERSHIP 8 TIMES AND STILL NO FIX. THE GM ENGINEER FOR THE OK AREA CAME DOWN AND DROVE IT LESS THEN 5 MILES AND SAID HE THINKS IT IS MY DRIVING HABITS. TOOK IT BACK AND THE GM AREA REP DROVE IT LESS THEN 5 MILES AND SAID IT WAS NORMAL FOR THE 6 SPEED TRANSMISSION TO DO THAT. I CAN NOT GET THE DEALERSHIP TO DO ANYTHING BECAUSE GM SAYS IT IS OK. *TR
Steering, Aug 7, 2011
MY NEW 2010 CHEVY EQUNOX DEVELOPED A PROBLEM WITH ITS ELECTRIC STEERING AFTER IT GOT WARMED UP AND AS DRIVING SPEED INCREASED. DEALERS KEPT TELLING US THAT THERE WAS NO ISSUE SINCE THEY COULD NOT DETECT AN ERROR CODE. ON TRIP TO FLORIDA, STEERING BECOME SO DIFFICULT THAT IT TOOK TWO HANDS TO STEER AT ANY SPEED ABOVE 50 MPH. DEALER (VIENCE FL.) FINALLY CHANGED OUT COMPLETE STEERING GEAR AND PROBLEM WENT AWAY! *TT
Power train, Aug 4, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 15 MPH AND DOWN A STEEP HILL WHEN THE GEAR FAILED TO ENGAGE. THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKES REPEATEDLY IN ORDER FOR THE GEARS TO RESPOND. THE CONTACT STATED THAT THE GEARS WOULD ONLY SHIFT FROM FIRST TO THIRD, BUT NOT SHIFT INTO ANY LOWER GEARS WHEN ATTEMPTING TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE COMPUTER WAS RESET YET THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO LOWER GEAR, MOST OF THE TIME. UPDATED 10/24/11
Engine and engine cooling, Equipment, Aug 4, 2011
PURCHASED 2010 EQUINOX LS ON 8/14/09. THE VEHICLE HAS INCURRED NUMEROUS VISITS TO THE DEALERSHIP TO CORRECT A MAJOR WATER LEAKAGE PROBLEM,DEFECTIVE MODULE WHICH CONTROLLED DASHBOARD FUNCTIONS INCLUDING HEAT AND DEFROST AND A SEVERE OIL CONSUMPTION CONDITION WHICH REMAINS UNRESOLVED. COMPLAINTS OF ENGINE KNOCKING WERE REPORTED TO 2 DEALERSHIPS WITH NO RESOLVE. APPROXIMATELY 6 WEEKS AGO THE VEHICLE EXPERIENCED THE SAME KNOCKING AND CHECK ENGINE LIGHT. THE DEALER REPLACED THE TIMING CHAIN,THERMOSTAT ALONG WITH VARIOUS SEALS AND VALVES. THIS PAST MONDAY THE VEHICLE EXPERIENCED THE SAME TAPPING NOISE AND SHUTTERING,AFTER WAS DETERMINED THE VEHICLE HAD NO OIL THE VEHICLE WAS TOWED TO THE DEALER WERE THEY DISCOVERED THE CAR HAD CONSUMED OVER SIX QUARTS OF OIL WITH NO VISIBLE SIGNS OF OIL LEAKAGE ANYWHERE. THE WERE ADVISED BY GM TO DO AN OIL CONSUMPTION TEST OVER 5000 MILES WITH A BI-WEEKLY INSPECTION BY THE DEALER. A RESEARCH OF INTERNET FORUMS REVEALED THIS SITUATION TO BE A COMMON COMPLAINT WITH VARIOUS CONCESSIONS MADE TO OTHER OWNERS. THIS IS A DANGEROUS DEFECT THAT CAN LEAVE A DRIVER STRANDED IN THE HEAT OF SUMMER OR DEAD OF WINTER WITH LIFE THREATENING POSSIBILITES. THIS MATTER DESERVES YOU IMMEDIATE ATTENTION. *TR
Steering, Jul 8, 2011
JERKING IN STEERING WHILE DRIVING AT HIGHWAY SPEED. ROBERTS CHEVROLET OF PLATTE CITY, MO REPAIRED THE STEERING. WHEN TAKEN IN THEY STATED THEY HAD NOT HEARD OF THE PROBLEM. I HAD QUESTIONED THE SITUATION ONE OTHER TIME AT AN OIL CHANGE. THE STEERING JERKING WAS GETTING MORE INTENSE OVER TIME, SCHEDULED FOR IT TO BE CHECKED ON JUNE 30, 2011. ON MY REPAIR ORDER #192798 IT IS STATED REPLACED STEERING GEAR. WHEN I PICKED UP THE CAR I WAS INFORMED THEY COULD NOT FIND ANYTHING, BUT THEY FOLLOWED UP WITH GM AND GOT A BULLETIN #PIT4992A. THEY PERFORMED THE SERVICE LISTED IN THE BULLETIN. AS OF TODAY THAT SEEMS TO HAVE FIXED THE PROBLEM. THE REASON FOR LISTING THE COVERED SERVICE IS THE PROBLEM SEEMED TO BE GETTING WORSE WITH ONLY 18,000 MILES. THERE HAS NOT BEEN A RECALL SO FAR AS I KNOW. WE THE JERKING GETTING WORSE WITH TIME I WAS NOT SURE IF IT COULD CAUSE A COMPLETE STEERING LOSS WHILE DRIVING.
Structure, Jun 23, 2011
MILDEW SMELL IN CAR FROM AIR VENTS, AND ALSO STRONGER SMELL FROM WINDOW WELLS WHEN WINDOWS ARE ROLLED DOWN. FIRST, DEALERSHIP REPLACED CABIN AIR FILTER. DIDN'T CORRECT PROBLEM. TWO WEEKS LATER, TOOK IT BACK AND THEY DETERMINED DRAIN HOLES IN ALL FOUR DOORS WERE "CLOGGED" AND MILDEW WAS BUILDING UP INSIDE DOORS. DEALERSHIP CLAIMS THEY TOOK APART ALL DOORS, CLEANED AND SPRAYED INSIDE WITH DISINFECTANT AND CLEANED OUT WEEP HOLES IN DOORS.- ALL WITHIN TWO HOURS. THEY TOLD US TO "KEEP AN EYE ON THE WEEP HOLES YOU'LL PROBABLY HAVE TO KEEP HAVING THIS DONE." THIS IS UNACCEPTABLE ON A BRAND-NEW CAR. IT CAUSES A TERRIBLE SMELL, AND AN UNSAFE RESPIRATORY ENVIRONMENT FOR PASSENGERS. *TR
Power train, May 24, 2011
THIS IS MY THIRD COMPLAINT, LAST CONFIRMATION NUMBER IS: 10398449. IT IS THE SAME VEHICLE WITH THE SAME COMPLAINTS FOR THE PAST 5 TIMES. MY CAR COULD NOT ACCELERATE. THE TACH READ UP TO 4-5 AND THE SPEEDOMETER AT 0MPH. MY DASH WAS BLINKING AND MY SERVICE ENGINE LIGHT WENT ON. I HAVE EXHAUSTED MY TIME IN A RENTAL VEHICLE AND I AM CURRENTLY WITHOUT A VEHICLE. PLEASE ADVISE ME. THIS CAR WAS PURCHASED 08/31/10, FIRST ISSUE OCCURRING AT 1900 MILES. *TR
Steering, May 19, 2011
HAVE BEEN HAVING THE STICKY STEERING PROBLEM OTHERS ARE COMPLAINING ABOUT. IT'S NOTICEABLE AT HIGHWAY SPEEDS ON A SMOOTH ROAD SURFACE AND SEEMS TO HAPPEN IN HOTTER, HUMID WEATHER. I BROUGHT IT TO THE DEALER TWO TIMES BEFORE TO BE CHECKED AND THEY TOLD ME JUST WHAT I THOUGHT THEY WOULD TELL ME. THERE ARE NO TROUBLE CODES STORED IN THE COMPUTER, THEY COULD NOT DUPLICATE THE PROBLEM AND OF COURSE GM IS NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS ONE. I FIND THAT HARD TO BELIEVE SINCE SO MANY OTHERS ARE COMPLAINING ABOUT THE EXACT SAME PROBLEM I'M HAVING. THE PROBLEM SEEMS TO BE WITH THE ELECTRIC POWER STEERING ON THE EQUINOX, IT REALLY DOES SEEM LIKE A HAZARD BECAUSE OF IT LOCKING UP WHICH IS VERY NOTICEABLE AND DEPENDING ON THE CIRCUMSTANCE COULD BE HARD TO HANDLE IF NEEDING TO STEER QUICKLY IN A SITUATION.
Engine and engine cooling, Electrical system, May 3, 2011
HAS A TAPPING NOISE IN THE ENGINE TOOK IT TO DEALER AND THEY SAID THAT THEY CAN,T HEAR OR FINE THE PROBLEM,I TOLD THE SHOPMANAGER THAT THEY WILL NOT FIND IT WILL THE WINDOW UP,ALSO STARTED THE SUV UP ONE MORNING AND THE FUEL RANG SAY 303 MILE I DROVE 7 MILES TO WORK AND SAW THAT IT SAID 294 SO THE SUV THAN US 9 GALLON OF GAS IN SEVEN MILES.THE MERCHANT SAID THAT WAS NORMAL THAT,S A LIE.THE DEALER JUST DON,T WANT TO FIX THE PROBLEM,IF IT NOT ANY MONEY IN IT FOR THEM THAN THEY DON,T WANT TO FIX THE PROBLEM. I DON,T WANT TO GO OUT OF TOWN AND THE MOTOR BLOW UP OR THE DEFROST STOP WORKING AND MY FAMILY GET HURT THAN IT,S ON.WENT TO TWO DEALER AND THEY COULDN'T HEAR THE TAPPING AND I AM STANDING THERE AND HEAR IT.ALL THIS MONEY THAT WE PAYING FOR THIS SUV THEY NEED TO FIX THE PROBLEM OR WE WILL GET ACTION 9 NEWS ON IT. *TR