2010 Chevrolet Equinox
Problems, recalls and owner-reported issues
Engine is the leading concern among 784 owner complaints filed for this model year. This is the highest complaint count among 21 Equinox model years with reports.
Of the 2010 reports, 15 involved a crash and 9 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seats, front assembly, power adjustJul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Campaign 14V447000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 23, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS". THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAN CAUSE THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE.
DRIVING WITHOUT A FUNCTIONING DEFROST SYSTEM CAN DECREASE YOUR VISIBILITY UNDER CERTAIN DRIVING CONDITIONS AND COULD RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL REPLACE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V489000 on NHTSA.gov
Representative owner complaints
784 reports, newest first.
Power train, May 1, 2011
I HAD ALREADY PROCESSED A VEHICLE COMPLAINT A FEW MONTHS AGO. THIS IS THE FIFTH TIME MY VEHICLE HAS BEEN IN THE SHOP WITH CHEVROLET. TWO OF THE FIVE TIMES (SO FAR) THEY WERE ONLY ABLE TO MAKE TWO REPAIRS, AND WERE CERTAIN THEY HAVE SOLVED THE PROBLEM. THE MOST RECENT OCCURRENCE WAS APRIL 29TH. I HAD JUST PICKED MY CAR UP FROM THOMAS CHEVROLET AFTER BEING SERVICED FOR THE SAME INCIDENT THE PAST 4 TIMES, WITH THEIR ASSURANCE MY VEHICLE WAS SAFE TO DRIVE. MY BOYFRIEND AND I WERE DRIVING ON I-95 SOUTH TOWARDS BALTIMORE, WHEN MY CAR GAVE OUT. THE RPMS WENT UP AND DOWN, TACH WAS ACCELERATING UP TO 8-9 AND MY SPEEDOMETER READ 0MPH. AT THE TIME WE WERE GOING 65MPH, AND THEN NEXT THING WE KNOW THE CAR AUTOMATICALLY DECELERATED 35MPH. MY BOYFRIEND HAD NO CONTROL OVER THE ACCELERATION OF THE VEHICLE. WE WERE IN A 5-LANE HIGHWAY AND HAD TO SAFELY GET OVER 4 LANES. WE WERE ALMOST KILLED/SEVERELY INJURED MULTIPLE TIMES BY CARS/TRUCKS, WHILE TRYING TO GET OVER THE LANES. THIS IS THE FIFTH TIME THIS HAS OCCURRED AND THIRD TIME I HAD ALMOST LOST MY LIFE. I AM IN SEVERE NEED OF ASSISTANCE. CHEVROLET HAS TOLD ME MULTIPLE TIMES "NOTHING IS WRONG WITH MY CAR, AND ASSURED MY SAFETY". THIS CAR IS DEFECTED AND I AM UNSURE AS TO HOW TO PROVE CHEVROLET IT IS UNSAFE. THE THOUGHT OF CONTINUING TO DRIVE THIS VEHICLE IS HORRIFYING. WHAT IS IT GOING TO TAKE TO SHOW THEM? MY LIFE? PLEASE ADVISE ME. *TR
Steering, Apr 11, 2011
MY 2010 CHEVY EQUINOX IS EQUIPPED WITH AN ELECTRIC POWER STEERING SYSTEM. AFTER THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 45 MINUTES, THE STEERING WHEEL STICKS OR BINDS WHEN TRYING TO MAKE MINOR LANE CORRECTION CHANGES. THIS IS MOST NOTICEABLE ON SMOOTH ROAD SURFACES AT HIGHWAY SPEEDS. AN EXTRA AMOUNT OF FORCE MUST BE APPLIED TO THE STEERING WHEEL TO GET IT TO MOVE AWAY FROM IT'S STUCK POSITION BUT ONCE IT DOES MOVE, THE EXTRA AMOUNT OF FORCE USED CAUSES THE STEERING WHEEL TO TRAVEL PAST IT'S INTENDED POSITION, CAUSING THE VEHICLE TO OVER CORRECT AND TRAVEL TOO FAR TO THE LEFT OR RIGHT. AT HIGHWAY SPEEDS, THIS CAN BE VERY DANGEROUS AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY DURING WET AND SLIPPERY ROAD CONDITIONS. THIS PROBLEM SHOULD BE TAKEN VERY SERIOUSLY. THIS VEHICLE HAS LESS THAN 9,000 MILES ON IT AND THIS CONDITION DID NOT EXIST UNTIL AROUND THE 8,000 MARK. *TR
Steering, Apr 7, 2011
OUR 2010 CHEVROLET EQUINOX HAS DANGEROUS STICKY STEERING AT SPEEDS OF AROUND 70 MPH. MORE EFFORT THAN NORMAL IS REQUIRED TO TURN THE STEERING WHEEL AT THESE SPEEDS, BUT THEN IT "BREAKS LOOSE" AND CAUSES THE VEHICLE TO SWERVE SLIGHTLY. THIS HAS OCCURRED SINCE I BOUGHT THE CAR NEW IN JANUARY 2010. THE LOCAL CHEVROLET SERVICE DEPARTMENT TEST DROVE IT AND SAID THIS WAS NORMAL. I STRONGLY DISAGREE! *TR
Electrical system, Latches/locks/linkages, Mar 31, 2011
2010 EQUINOX LTZ DROVE TO WORK PUT THE CAR IN PARK AND TURNED THE IGNITION OFF TRIED TO GET OUT OF THE DOORS AND THE DOORS WOULD NOT OPEN. I TRIED TO OPEN THE DOOR WITH THE KEY FOB IT STILL WOULD NOT OPEN. I THEN TRIED TO UNLOCK THE DOOR WITH THE SWITCH ON THE DASH OF THE CAR AND IT GAVE A SMALL BEEP BUT STILL WOULD NOT UNLOCK. I TRIED TO OPEN ALL FOUR DOORS TO NO AVAIL. I OPENED THE BACK HATCH AND CRAWLED OUT THROUGH IT. I TOOK THE CAR TO THE DEALER TO THEM LOOK AT IT AND THEY SAID THAT THEY COULD NOT FIND ANYTHING. I WAS REALLY AFRAID BECAUSE IF THERE WAS A FIRE I COULDN'T GET OUT. *TR
Air bags, Mar 26, 2011
2010 CHEVROLET EQUINOX LT W/ 2LT PACKAGE 40K MILES - AIR BAG SENSOR FAILURE/WARNING LIGHT ON. SENSOR FAILURE DUE TO USE OF ELECTRONIC DEVICES(CELL PHONE, GPS, LAPTOP, OR ANYTHING THAT CAN INTERFERE WITH AIRWAY FREQUENCY WAVES) IN VEHICLE. ISSUE OCCURS ON OCCASION WHEN USING CELL PHONE IN CAR. CHEVROLET DEALERSHIP RESET THE SENSORS. *TR
Power train, Electrical system, Vehicle speed control, Mar 8, 2011
I PURCHASED A BRAND NEW EQUINOX FROM CHEVROLET IN 08/31/2010. SINCE 10/30/2010, I'VE HAD ONGOING ISSUES WITH THIS VEHICLE. TWO INCIDENTS OF WHICH, I ALMOST HAD NEAR-DEATH CAR ACCIDENTS. THIS IS THE THIRD TIME I AM IN A RENTAL CAR, TOTALING TO ABOUT A MONTH SO FAR IN RENTALS. FIRST INCIDENT IN OCTOBER, I HAD TO DRIVE WITH MY HAZARDS ON TO EVEN GET TO THE DEALERSHIP. MY SPEEDOMETER AND TECH WOULD ACCELERATE, HOWEVER, IT FELT LIKE I WAS IN NEUTRAL. IT WAS SERVICED FOR ABOUT 2-3 WEEKS AND THEY SAID THEY FIXED THE PROBLEM. THEN 2 WEEKS AGO, I HAD JUST GOT OFF A 3-LANE 65 MPH HIGHWAY, WHEN MY VEHICLE STALLED ON ME. I REMEMBER LOOKING DOWN AT THE DASH WHILE I WAS DRIVING, THE SPEEDOMETER SAID I WAS GOING 100 MPH BUT I WASN'T MOVING. I WAS NEARLY REAR-ENDED BEING ON A HIGHWAY. LUCKILY, I WAS ABLE TO GET OVER A LANE AND PULL OVER. THE CAR WOULDN'T ALLOW ME TO MOVE OR REVERSE. I WAS IN A RENTAL FOR ABOUT A WEEK WHILE THEY EXAMINED MY CAR. CHEVROLET/GM SAID THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY CAR AND FORCED ME TO RETURN THE RENTAL AND DRIVE MY CAR. I HAVE WRITTEN DOCUMENTATION STATED THEY WERE UNABLE TO FIND ANYTHING WRONG WITH MY VEHICLE. NOW THE THIRD INCIDENT, I WAS DRIVING IN PHILADELPHIA ON A WAY TO A WEDDING. MY CAR STALLED MULTIPLE TIMES, CAUSING ME TO PULL OVER ON BROAD STREET ABOUT 4 TIMES, JUST TO TURN MY CAR OFF AND ON TO ATTEMPT TO MOVE IT. IT WAS A HAZARD TO MYSELF AND ON THE ROAD, I ALMOST GOT HIT MULTIPLE TIMES. CHEVROLET SAID THEY FOUND THE PROBLEM WITH MY CAR, BUT HOW AM I SUPPOSE TO TRUST THEM WHEN THEY NEVER TRUSTED ME WHEN I SAID SOMETHING WAS WRONG. THIS CAR IS BRAND-NEW AND THIS IS THE THIRD OCCURRENCE OF THE SAME ISSUE. I FEEL COMPLETELY UNSAFE DRIVING THIS VEHICLE AND MY CONFIDENCE HAS PLUMMETED. PLEASE ADVISE ME OF WHAT TO DO. *TR
Air bags, Feb 21, 2011, crash
ON JAN 17TH,2011 MY VEHICLE WAS WRECKED BY THE DEALER ON SITE OF DEALERSHIP. THE WHOLE FRONT END WAS CAVED IN ON CENTER. THE DRIVER A MECHANIC AT DON WOODS CHEVROLET WAS DRIVING AT A HIGHER THEN NORMAL SPEED. HE HIT A POLE DEAD CENTER AND THE AIR BAG DID NOT DEPLOY. THE DRIVER WAS INJURED TO WHAT EXTENT I AM NOT SURE, BUT I AM NOT WANTING THIS CAR BACK FEELING THE AIRBAG MAY DEPLOY AT ANYTIME DUE TO THE HIT IT TOOK OR IT ISN'T SAFE AND WILL NOT DEPLOY UPON AN ACCIDENT. *TR
Electrical system, Visibility, Feb 10, 2011
2010 CHEVY EQUINOX. CONSUMER STATES VEHICLE "POWERED DOWN" *TGW THE CONSUMER STATED THE DASHBOARD READ OBD2 MALFUNCTION INDICATOR LAMP SERVICE REQUIRED AND THE STABILI-TRAK LIGHT ILLUMINATED. THE CONSUMER STATED SHE THEN RECEIVED A RECALL LETTER REGARDING THE SOFTWARE IN THE CENTER INSTRUMENT PANEL WHICH COULD CAUSE THE HEATING, AIR CONDITION, DEFROSTER, RADIO CONTROL AS WELL AS THE PANEL ILLUMINATION TO BECOME INOPERATIVE. THE CONSUMER STATED THE LIGHTS WERE IN FACT FLICKERING AND THEN THE ENTIRE INSTRUMENT PANEL WENT OUT, POWERED ON A LITTLE AND THEN DIMMED AGAIN. *JB
Air bags, Feb 2, 2011
"SERVICE AIR BAG" LIGHT HAS COME ON, AND THE WARNING CHIME GOES OFF EVERY 20 SECONDS. FIRST INCIDENT OCCURRED ABOUT 2 MONTHS AFTER TAKING DELIVERY OF THE NEW 2010 EQUINOX. OAKLAND, CA CHEVY DEALER INFORMED US THAT WITH THIS LIGHT ON, THERE IS NO AIRBAG PROTECTION. THE DEALERSHIP REPLACED A "FAULTY MODULE". ABOUT ONE MONTH LATER, THE SAME PROBLEM OCCURS. I TRY CALLING THE OAKLAND DEALERSHIP TO BRING THE CAR IN, AND NO ANSWER. AFTER 2 WEEKS OF CALLING, I STOP BY DEALERSHIP AND IT'S CLOSED. I TAKE THE CAR TO THE NOVATO DEALERSHIP (40 MILES AWAY), THEY ACKNOWLEDGE THERE IS A PROBLEM, BUT CANNOT PROVIDE A LOANER CAR BECAUSE THEY DO NOT KNOW IT WILL TAKE LONGER THAN 6 HOURS TO FIX. I HAVE NO WAY OF GETTING HOME. SO I DRIVE THE CAR HOME (WITH NO AIRBAGS). I HEAR THE OAKLAND DEALERSHIP IS OPENING UNDER NEW OWNER, SO I WILL TAKE CAR BACK TO THEM WHEN THEY OPEN. I DRIVE THIS CAR AS LITTLE AS POSSIBLE BECAUSE OF THE PROBLEM. *TR
Engine and engine cooling, Jan 30, 2011
OUR 2010 EQUINOX 2LT 2.4L (4 CYL) THAT WE BOUGHT IN AUG. 2009 STARTED HAVING STALLING/ROUGH IDLE PROBLEMS AFTER A YEAR, WE TOOK IT TO THE DEALER 5 TIMES. THEY KEPT SAYING THAT THERE IS CASTING SAND CLOGGING THE SOLNOIDS.THEY CLAIMED TO CLEAN IT OUT EACH TIME. THEY FINALLY GAVE US A NEW ENGINE BUT WE DON'T FEEL SAFE DRIVING IT BECAUSE WE ARE STARTING TO FEEL THE SAME PROBLEMS AGAIN. THERE IS A BULLETIN FOR ALL THIS. WE HAVE CONTACTED GM AND THEY WON'T HELP US. I GUESS WE WILL HAVE TO CALL A LEMON LAWYER. I HAVE SEEN OTHERS WITH THIS PROBLEM. WHY WON'T GM DO ANYTHING FOR US OR REALLY IT? *TR
Engine and engine cooling, Equipment, Jan 24, 2011
MY WIFE AND I BOUGHT A PREOWNED 2010 EQUINOX WITH LOW MILEAGE AND A SHORT TIME LATER I WAS CHECKING FLUID LEVELS AND NOTICED THE OIL WAS 2QTS LOW, ADDED OIL. SHORT TIME LATER WE WENT ON A TRIP AND A WHILE LATER I CHECKED OIL LEVEL AND IT WAS DOWN A QUART. CALLED CHEVY DEALER WHERE IT WAS BOUGHT AND THEY SAID THEY WOULD DO A OIL CONSUMPTION TEST TO SEE HOW MUNCH OIL IT WAS USING. DEALER SHIP CHANGED OIL AND WAS DOWN A QUART. SERVICE TECHNICIAN SAID HE HAD NO IDEAL WHERE THE OIL WAS GOING, AND I TOLD HIM IT WAS PRETTY CLEAR THAT THE MOTOR WAS BURNING IT, NUMBER ONE THE TAILPIPE WAS BLACK AS THE ACE OF SPADES AND THERE MUST BE A FACTORY DEFECT IN THE ENGINE. I HAVE SPOKE WITH GM HEAD OFFICE ABOUT THIS AND THEY DID GIVE ME A CLAIM NUMBER. *TR
Air bags, Jan 23, 2011
AIR BAG LIGHT ON THE DRIVER'S INSTRUMENTATION ILLUMINATES WHEN TEMPERATURES DROP BELOW MID-20'S. THIS HAS HAPPENED BEGINNING IN LATE NOVEMBER OR EARLY DECEMBER 2010. THE DATE BELOW (JAN. 23, 2011) IS TODAY'S DATE, SINCE IT HAPPENED AGAIN THIS MORNING. I HAVE TAKEN IT TO THE DEALER, WHICH SAYS ONLY THAT THERE WAS A CODE BUT NO INDICATION AS TO WHAT IS WRONG. DEALER RESET CODE. ALSO CONTACTED ONSTAR WHEN IT OCCURRED AND RECEIVED A CODE BACK (B0023). DEALER VERIFIED THAT THEY PULLED THE SAME CODE. WE PURCHASED THE CAR IN NOVEMBER 2009, BUT HAD NO PROBLEMS THE FIRST WINTER. WE ARE NOW IN THE SECOND WINTER, WHEN THE PROBLEM SHOWED UP. IT DOESN'T MATTER IF SOMEONE IS SITTING IN PASSENGER SEAT OR NOT, AND IT DOESN'T MATTER IF WE ARE DRIVING OR PARKED (IT ACTUALLY COMES ON WHEN WE START THE CAR IN VERY COLD WEATHER, SO THE CAR IS NOT MOVING AT THIS POINT). BUT THE AIR BAG LIGHT DOES ILLUMINATE (ALMOST A GUARANTEE) WHEN THE TEMPERATURE DROPS BELOW 25 DEGREES. AFTER DRIVING SEVERAL MILES OR SEVERAL MINUTES, THE LIGHT GOES OUT. I SUSPECT (AND THE DEALER CONCURS) THAT IT MAY BE WIRE HARNESS OR SENSOR CONTACTS THAT ARE SEPARATING IN EXTREME COLD (DUE TO METALLIC CONTRACTION). DEALER SAID THE FACT THAT THE LIGHT COMES ON SHOULD BE NO PROBLEM IF IT GOES OFF AFTER A WHILE. I CHALLENGED HIM ON IT AND ADDED, "YES, AS LONG AS THE VEHICLE IS NOT INVOLVED IN AN ACCIDENT DURING THAT TIME," AT WHICH STATEMENT DEALER SERVICE MAN HEM-HAWED AROUND. I THINK THIS IS AN ISSUE. *LN
Latches/locks/linkages, Tires, Jan 14, 2011
A FEW ISSUES...... THE BIGGEST BEING THE FACT THE VEHICLE WAS BRAND NEW IT HAS HAD A SHAKE IN THE STEERING WHEEL AS WELL AS THE WHOLE VEHICLE. YOU CAN VISUALLY SEE AND FEEL THE STEERING WHEEL SHAKE WHILE DRIVING. HAD IT INTO THE DEALERSHIP ON MANY OCCASIONS, THEY BALANCES THE TIRES, CHECKED THE WHEELS, GUARANTEED ME IT WAS THE TIRES, REPLACED 2 AND SAID ALL FIXED! NOPE ANNOYED THAT THIS WAS THE 5TH VISIT, ASKED FOR 4 NEW TIRES AND I PAID THE DIFFERENCE TO UPGRADE FROM THE HANKOOK'S TO THE MICHELIN'S. PICKED VEHICLE UP AND THE SHALE WAS STILL THERE, AND THEY SCRATCHED 2 OF THE WHEELS WHILE CHANGING THE TIRES. ADVISED THE DEALERSHIP I WOULD ADDRESS THIS WHEN I NEEDED AN OIL CHANGE AS I HAD ENOUGH! TOOK IT IN ON A TUESDAY AM THEY ADVISED ME THEY WERE GOING TO CHANGE A AND TRY A FEW THINGS.... FRIDAY THEY CALL ME AND SAY THEY ALSO HAD AN ENGINEER FROM HEAD OFFICE LOOK AT IT, AND NO FIX! SO I HAVE TO GO PICK UP A VEHICLE THAT I BOUGHT BRAND NEW, AND IT SHAKES? I WOULD HAVE BOUGHT USED! I AM NOW GOING TO TALK TO THE OWNER AND SAY THIS IS NOT ACCEPTABLE! APPARENTLY ITS A V6 ISSUE? THE 09 AND 11 HAVE THE SAME ISSUE? REALLY? I ALSO HAVE HAD A STICKY NOTE ON THE DASH TO COVER THE CHROME CLIP USED TO OPEN THE STORAGE AREA ON THE DASH. AS IT SHINES RIGHT IN YOUR EYES WHILE DRIVING? AGAIN HAS NO ONE TEST DROVE THESE VEHICLES? NOT IMPRESSED THAT I SPENT 47K AND HAVE A LEMON! *TR
Steering, Jan 10, 2011
STEERING STICKS WHEN HAVING TO MAKE A SLIGHT ADJUSTMENT IN KEEPING THE VEHICLE TO DRIVE IN STRAIGHT LINE. THIS OCCURS WHEN DRIVING ON A FREEWAY AT SPEEDS ABOVE 50 MPH. THE STEERING ALSO STICKS WHEN STEERING INTO A SLIGHT BEND ON A FREEWAY. THIS CAUSES AN OVER CORRECTION IN KEEPING THE VEHICLE IN THE DESIRED PATH. THIS OVER CORRECTION DOES NOT RESULT IN DRIVING THE VEHICLE OUTSIDE OF THE LANE UNLESS YOU WERE ALREADY RIDING THE DIVIDER BETWEEN LANES. *TR
Visibility, Dec 16, 2010
I BOUGHT A 2010 CHEVROLET EQUINOX IN JULY OF 2010. IT HAD 5,500 MILES ON IT WHEN I STARTED SEEING PATCHES OF THOUSANDS OF TINY CRACKS ON THE WINDSHIELD. YOU COULD ONLY SEE THEM WHEN THE CAR WAS FACING THE SUN. I WASHED THE CAR ALL SUMMER MYSELF, AND I WAS VERY CAREFUL. I TOOK IT TO THE DEALER, AND HE POINTED OUT THAT IT COVERED THE WINDSHIELD AND ALL THE SIDE AND BACK WINDOWS. IT LOOKS LIKE SOMEONE SANDED ALL THE WINDOWS WITH A FINE SANDPAPER. HE SAID THAT HE HAS SEEN THIS MANY TIMES BEFORE, BUT GM WILL NOT DO ANYTHING ABOUT IT, BECAUSE THEY SAY IT IS NOT A DEFECT. THEY SAID THE CAUSE IS FREQUENT WASHES AT TOUCHLESS CAR WASHES, OR SOME MILEAGE. GM KNOWS THEY HAVE A PROBLEM, BECAUSE THEY PUT OUT A SERVICE BULLETIN ON IT. IT IS #00-08-48-005D. IT COVERS 2011 AND PRIOR GM PASSENGER CARS AND TRUCKS. IT SAYS IN THE BULLETIN THAT THE REPAIR WILL REQUIRE REPLACING ALL THE GLASS ON THE CAR. WHEN YOU DRIVE INTO THE SUN, THE THOUSANDS OF TINY CRACKS BLIND YOU AND SUNGLASSES DON'T HELP. THEY SAID AS A GESTURE OF GOOD WILL, THEY WILL REPLACE THE WINDSHIELD, BUT NONE OF THE OTHER GLASS. I AM STUCK WITH A CAR WITH 6500 MILES ON IT WITH DEFECTIVE WINDOW GLASS THAT GM SAYS IS TOO BAD, BUT IT IS NOT COVERED UNDER THE 3 YEAR OR 36,000 MILE WARRANTY. *TR
Structure, Dec 11, 2010
+2010 EQUINOX LIFTGATE GOES ALL THE WAY UP, BUT IN A COUPLE OF SECONDS SLOWLY COMES BACK DOWN TO ABOUT 3/4 OPEN. I TRIED EVERYTHING TO CORRECT THE PROBLEM. COULD NOT FIND ANYTHING ON THE INTERNET OF ANYONE ELSE HAVING THIS PROBLEM. *TR
Visibility, Dec 1, 2010
JUST ONE DAY THERE WASN'T HEAT ON MY 2006 CHEVY EQUINOX WITH 50,900 MILES. WITHOUT HEAT FROST COULD FORM ON THE WINDSHIELD AND BLOCK VISIBILITY. A QUICK CHECK ON THE NET INDICATED A COMMON PROBLEM (LATENT DEFECT?) THAT THE STUB TO THE ACTUATOR ON THE TEMPERATURE BLEND DOOR BREAKS OFF. I TOOK IT TO A CHEVY DEALER AND IT TOOK THEM 8.5 HOURS TO REPLACE THE TEMPERATURE BLEND DOOR. *TR
Power train, Vehicle speed control, Dec 1, 2010
WHILE DRIVING ON LEVEL PAVEMENT AT 65 MPH, WITH MY CRUISE CONTROL ON, ALL OF A SUDDEN, THE VEHICLE DOWNSHIFTED 2 GEARS, AND THE TACH ROSE TO 5300 RPMS. I TAPPED THE BRAKE PEDAL, AND IT DISENGAGED THE CRUISE AND PROCEEDED IN A NORMAL CONDITION. *TR
Power train, Traction control system, Nov 24, 2010
TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON 10/27/10 26 DAYS AFTER I PURCHASED THIS NEW VEHICLE. THEN THE SERVICE TRACTION CONTROL MESSAGE CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT. WHILE TRYING TO GET OUT OF TRAFFIC AND PARK,AS I SHIFTED FROM REVERSE TO DRIVE,THE VEHICLE KEPT ROLLING BACKWARDS. THE GEAR SHIFT ILLUMINATION WAS NO LONGER HI-LIGHTING WHAT GEAR I WAS IN. I HAD THE VEHICLE TOWED TO THE DEALERSHIP'S SERVICE DEPT AND THEY CLAIM THAT THEY NOT ONLY CANNOT DUPLICATE THE PROBLEM BUT THAT THEY CANNOT FIND ANY PROBLEM AT ALL AND EXPECT ME TO PICK UP THIS VEHICLE AND MAKE PAYMENTS FOR THE NEXT SIX YEARS ON IT. WHEN THIS INCIDENT OCCURRED,MY FIRST MONTHLY PAYMENT WASN'T EVEN DUE YET. MY [XXX] YEAR OLD SON WAS IN THE VEHICLE WITH ME AND WE COULD HAVE BEEN IN AN ACCIDENT. GM AND THE DEALERSHIP (BRYNER CHEVEROLET) REFUSE TO GIVE ME A REPLACEMENT VEHICLE OR RETURN MY DOWN-PAYMENT. THEY ACTUALLY,EXPECT ME TO PUT MY LIFE AT RISK TO PROVE TO THEM THAT THIS INCIDENT REALLY OCCURRED. UNDER THE LEMON LAW,I AM REQUIRED TO GIVE THEM 3 CHANCES TO FIX THE PROBLEM. HOW CAN I DO THIS IF THEY CANNOT FIND THE PROBLEM TO FIX. ALSO AM I SUPPOSED TO PUT MYSELF AND OTHERS IN DANGER TO PROVE THAT THERE IS A PROBLEM? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Other or unspecified, Nov 13, 2010
THE PROBLEM IS WITH THE STEERING. AFTER THE VEHICLE HAS BEEN DRIVEN FOR MORE THAN AND 1/2 HOUR, IT BECOMES STICKY ON EACH SIDE OF THE CENTER. I HAVE HAD NO SERIOUS PROBLEMS AS OF YET, BUT THE LONGER IT IS DRIVEN, THE WORSE IT GETS. WHEN THIS OCCURS, THE NATURAL RESPONSE IS TO CORRECT AND SOMETIMES THIS CANBE QUITE SCARY OR NERVE RACKING. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP TWICE AND THEY CLAIMED THERE WAS NOTHING WRONG.
Engine and engine cooling, Nov 12, 2010
ON AUG 15, 2010 MY NEW CHEVY EQUINOX, WITH ONLY 717 MILES ON IT, STALLED IN THE MIDDLE OF THE ST. IT WAS TOWED (MIRAK CHEVROLET) ON SUNDAY AUG 15TH, AND THEY DIDN'T FIX THE PROBLEM UNTIL TUES. AUG 24TH. IN THE INTERIM I HAD BEEN TOLD THAT THEY DIDN'T KNOW WHAT THE PROBLEM WAS AND FINALLY A WHOLE NEW TRANSMISSION HAD TO BE ORDERED. I HAVE CALLED THE CHEVROLET CORP. AND THE GM EXECUTIVE OFFICES TO INFORM THEM THAT THIS IS COMPLETELY UNACCEPTABLE. A BRAND NEW CAR ONLY 3 WEEKS OLD SHOULD NOT NEED A NEW TRANSMISSION. I TOLD THEM THAT I DON'T WANT THE CAR BECAUSE I HAVE A CHILD AND I DO NOT FEEL SAFE IN IT. GM TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO; I HAD TO TAKE IT BACK. ON NOV 1ST I WAS DRIVING HOME WITH MY DAUGHTER AFTER WORK AND MY CAR STALLS AGAIN IN RUSH HOUR TRAFFIC. THIS TIME I HAD MY VEHICLE TOWED TO THE DEALERSHIP THAT I BROUGHT IT FROM (QUIRK CHEVROLET), AND CALLED GM AGAIN TO NOTIFY THEM OF WHAT HAPPENED. THE SERVICE ADVISOR WHO WAS DEALING WITH MY VEHICLE [XXX] SAID THAT THE PROBLEM THIS TIME WAS DUE TO DEBRIS GETTING INTO THE CAM SHAFT SCREEN/FILTER. I TOLD GM THAT I DO NOT WANT THAT CAR ANYMORE, EITHER GIVE ME A NEW CAR OR REFUND MY MONEY AND I WILL TAKE MY BUSINESS ELSEWHERE. AGAIN, THEY TOLD ME THAT I HAVE TO TAKE THE CAR BACK AND THERE WAS NOTHING THEY COULD DO. I TOLD THEM THAT THIS IS A VEHICLE THAT STALLS IN THE MIDDLE OF THE STREET WHILE DRIVING. THIS IS A HUGE SAFETY ISSUE! ON NOV. 4TH I WENT TO THE DEALERSHIP TO GET MY CAR. [XXX] LET ME TRANSFER MY BELONGINGS IN THE SERVICE GARAGE, TOLD ME DRIVE OUT OF THE GARAGE. AS I WAS PULLING OUT OF THE GARAGE I TRIED TO AVOID HITTING ANOTHER CAR BUT DIDN'T CLEAR THE TURN, I WOUND UP SCRAPPING AND DAMAGING THE SIDE OF MY CAR[XXX]DIDN'T GUIDE ME NOR DID HE TELL ME TO STOP WHEN I WAS ABOUT TO HIT THE SIDE OF THE GARAGE, HE JUST STOOD THERE WATCHING. HIS MANAGER ([XXX]) CAME OUT AND TOLD ME I HAVE TO GET MY INSURANCE TO PAY FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Oct 18, 2010
STICKY STEERING, THE STEERING WHEEL STICKS AND YOU HAVE TO GIVE IT A SLIGHT TUG TO THE LEFT OR RIGHT TO GET IT TO MOVE OFF THE CENTER. IT IS NOTICEABLE ON GOOD SURFACES. I WORRY ABOUT THE SAFETY OF THE STEERING ESPECIALLY IF THE SURFACE IS SLIPPERY. STARTED IN SEPT 2010. *TR
Power train, Oct 15, 2010
I OWN A 2010 CHEVY EQUINOX LTZ. I PURCHASED THE VEHICLE IN APRIL. SOON AFTER WE NOTICED A DEFINITE CLUNKING SOUND WHEN THE CAR SHIFTED FROM 2 TO 3 GEAR, AROUND 3000 RPM. IT ONLY HAPPENS OCCASIONALLY. I HAVE FOUND OTHERS WITH THE SAME PROBLEM. IS GM GOING TO LOOK INTO THIS PARTICULAR PROBLEM? *TR
Steering, Oct 15, 2010
MY 2010 CHEVROLET EQUINOX STEERING BINDS UP AFTER THE VEHICLE IS WARMED UP. THE BINDING HAPPENS WHEN TURNING SLIGHTLY TO THE RIGHT OR LEFT FROM A STRAIGHT AHEAD POSITION. IT IS MOST NOTICEABLE ABOVE 50 MPH. THE BINDING CAUSES THE DRIVER TO OVER CORRECT AND MAY CAUSE AN ACCIDENT IN WET OR SNOW CONDITIONS. AFTER THE STEERING BEGINS TO BIND, IT INTERMITTENTLY BINDS AT ALL SPEEDS DURING THAT DRIVE. WHEN THE VEHICLE COOLS DOWN THE STEERING RETURNS TO NORMAL. I TOOK THE VEHICLE TO THE DEALER ON 10-13-2010 AND DEMONSTRATED THE PROBLEM TO THEIR "FRONT END" TECHNICIAN. HE EXPERIENCED THE PROBLEM BUT HAD NO CLUE AS TO WHAT THE PROBLEM IS. HE SAID HE WOULD CALL TECHNICAL ASSISTANCE ON 10-19-2010. *TR
Engine and engine cooling, Oct 14, 2010
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A KNOCKING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT SHOULD USE HIGHER GRADE FUEL TO QUIET THE NOISE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO REMEDIES FOR THE FAILURE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,500.